Activities development coordinator jobs
About the Role
This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role. This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.
About ATLEU
Our vision is a just world where no one is enslaved or exploited.
Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.
Our strategic priorities are:
- To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
- To tackle systemic injustice through strategic litigation and pursuing policy change
- To build survivor leadership and influence within ATLEU and across the sector
- To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
- To invest in and support our people to ensure we are effective and sustainable
Our values are integral to who we are, what we do and how we do it.
- There is always another way
We are persistent, resourceful and creative in our approach. We do the hard work to make justice accessible. We don’t give up in the fight for fairness and freedom.
- We make the time. We listen. We hear
We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen. We give advice, not tell you what to do. If you fight, we fight. Our clients’ needs come first.
- Knowledge is for sharing.
We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share. We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law.
Employment Information
Job Title:Head of Operations
Job Term:Permanent
Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available
Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)
Pension:7% employer pension contribution
Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata
Reports to: CEO
Line Management: Up to 5 staff members
Probation:6 month probation period
Location:Central London, near London Bridge and with occasional travel to Sheffield
Objectives of the post
To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance.
To manage ATLEU’s team of operations staff including human resources, operations and projects, finance and external bookkeepers.
To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan.
Main Responsibilities
1. Leadership and Strategy
- Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it.
- Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
- Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services.
- Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator.
- Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
- To work closely with the Director of Saltworks to support the operational running of ATLEU’s trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.
2. Finance
- Lead ATLEU’s financial planning, management and reporting processes.
- Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date.
- Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
- Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets.
- Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
- Ensure that accurate records and accounts of monies claimed are held on all cases and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
- Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly.
- Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
- Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.
3. Office and Operations
- Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively;
- Liaise with building management for both offices, manage any rent negotiations and any future office moves
- Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
- Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
- Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies.
- Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required.
- To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files.
4. Human Resources
- The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities.
- In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
- Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
- Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
- Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals.
- Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme.
- Model positive, fair and open people leadership and support other managers in their supervisory capacity.
5. Governance and Compliance
- Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.
- Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.
- Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
- Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
- Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
- Stay abreast of relevant legislation and governance best practices, implementing changes as necessary.
- Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.
6. Information Technology / Data Protection and Cyber Security
- Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research.
- Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
- Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
- Develop and maintain the organisation’s IT and business continuity plan and update it annually.
- Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
- Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;
- Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained.
- Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.
7. Other
- Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
- To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
- To travel to ATLEU’s Sheffield offices as required.
- From time to time to attend other meetings, including out of hours, when necessary.
- To undertake additional duties as may become necessary.
Please refer to the attachment below for further information and the full person specification.
How to Apply
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered.
Please ensure that the cover letter:
- sets out why you wish to work for ATLEU
- addresses the criteria contained in the Person Specification
- demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Monday 15 and Tuesday 16 December.
Candidates may be asked back for a second-round interview.
Inclusion at ATLEU
We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.
We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.
To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. Please ensure that the cover letter:
1. sets out why you wish to work for ATLEU
2. addresses the criteria contained in the Person Specification
3. demonstrates your competency for the role
Please ensure that we have a contact telephone number or email address so that we are able to contact you.
Interviews will be held on Monday 15 and Tuesday 16 December. Candidates may be asked back for a second-round interview.
Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025.
If you do not hear from us by this time, it unfortunately means that you have not been shortlisted.
Registered Charity
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
This exciting (maternity cover) role is key to encouraging young adults aged 18-30 to join our Interserve community, by harnessing digital tools and platforms and through in-person connections. Interserve is committed to growing diversity, prayerfully building community and ministering cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.
We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 2 years relevant experience of an engagement or communications role.
You will have experience in managing social media channels and working with a Word Press website, using Canva to create digital media and webtools to reach young audiences. You should also have excellent interpersonal skills, be well organised with good time management and a high level of accuracy in your writing.
The role includes;
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Creating and implementing campaigns to help Interserve engage young adults with Christian mission,
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Co-ordinating initiatives to grow 18-30s engagement with Interserve’s social media channels and activity,
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Promoting, organising and attending in-person Christian events designed to grow engagement of young adults in mission.
This is a busy but rewarding environment, which offers an excellent opportunity to become involved in and develop a range of communications skills and experience in a small friendly team in a mission organisation context.
The role is hybrid, with a mix of time spent in our Birmingham National Office (minimum of 2 days per week) and working from home, with up to 5 days per month of national travel. The salary is £23,586 for 4 days per week (£29,483 FTE). It is a maternity cover role for one year.
Interserve offer flexible working arrangements, a range of learning and development opportunities and a contributory pension scheme.
This role has an occupational requirement. All applicants should have the right to work in the UK.
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
Interview date: Friday 21st November 2025
Please follow the link to our website for further details.Return your completed application form with a CV, covering letter and monitoring form.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll oversee daily operations, support and coordinate volunteers, and develop systems and initiatives to help run our thriving community cycle workshop. See the job description on our website for significantly more detail about the role.
SCBP is a great place to work, with a lovely community, flexible working hours, competative salary, 3% pension contributiona and 36 days (FTE) annual leave.
The role is hands-on and community-focused, with some routine admin and organisational tasks to keep everything running smoothly. Ideal for someone proactive, practical, and community-minded who enjoys variety, problem-solving, and making a real difference through cycling.
About the role
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling through three main activities:
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Free (donations appreciated) access to tools and workshop space for DIY cycle repairs, with support from our volunteer team. This includes some sessions for specific groups.
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Offering affordable new and used parts, and refurbished second-hand bikes for sale.
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Focussed cycle maintenance training sessions to upskill our community.
SCBP is seeking to appoint a Bike Project Manager. Working closely with the CEO, trustees and volunteers, you will play a key role in ensuring our community workshop thrives as a welcoming, organised and sustainable space.
The successful candidate will oversee the day-to-day running of the project, support and manage our volunteer team, and develop new systems and initiatives to support the organisation’s growth. Your ability to manage volunteers to assist in the behind the scenes running of the project will be key. Please see the nominal granular responsibilities of the role in the table below.
Subject to funding, we will hopefully be hiring for a “Bike Project Administrator” role in the near future. This role may be managed by the Bike Project Manager.
SCBP is at a key moment of growth. Having taken on workshop premises in September 2024, we are now working to increase the number of sessions that we run, streamline our volunteer and participant experience, and expand the breadth of provision that we offer. At the same time, as a grassroots charity, central to our ethos is nurturing a sense of community ownership and collaboration. We aim to make the project a friendly, welcoming place to volunteer for people of all backgrounds and experiences. Another key part of our culture is our “hands-on-tools approach”: participants are encouraged to do cycle maintenance themselves with help from our volunteers.
We are a flexible organisation, so if you are unsure if the job as described would work for you, or you don’t have experience in all the areas, but would be an excellent candidate for the role (we are looking for someone who can work independently, take initiative and provide strong leadership to our volunteer team), we’d like to hear from you anyway, we are open to discussion on many points.
Registered Charity
1 - 5
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job overview
The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.
The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.
The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:
- Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
- Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.
- Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
- Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
- Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors;
- Work closely with Kenya’s implementation function to support strong project delivery and contract management.
- As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.
Key Activities
- Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
- Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
- Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
- Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
- Build strong relationships across all departments of the organisation and with existing and new partners;
- Support the recruitment process/selection/appointment of fundraising staff across the department.
Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.
- Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;
- Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
- Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.
Business development and management
- Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
- Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
- Lead and coordinate proposal development, including budgeting, with programme teams and finance;
- Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
- Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.
Support effective grant & risk management and compliance
- Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
- Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
- Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
- Advise on the interpretation and application of donor rules, regulations, processes and procedures;
- Provide guidance and capacity building on grant cycle management to colleagues across the organisation.
People Management, Financial Management and Departmental contributions
- Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
- Build, motivate and effectively collaborate with teams remotely;
- Conduct probationary reviews and annual performance management reviews for direct line management staff;
- Support the Chief Fundraising Officer to have oversight of the team budget lines;
- Work collaboratively with colleagues in the global fundraising team based in different geographical locations
- Contribute to overall departmental processes and initiatives;
- Act within the parameters set by the organisation on financial policies and procedures.
Capacity Building and Knowledge Management
- Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
- Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
- Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.
Education, Language & Qualifications
- Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
- Excellent verbal and written communication with fluency in English;
- Language skills in Swahili and German advantageous.
Essential Knowledge, skills and Experience
- Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
- Experience in Trusts & Foundation fundraising across international markets;
- Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
- Substantial experience cultivating and managing donor and stakeholder relationships;
- Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
- Strong technical proposal writing and budget skills;
- Strong ability to manage staff and influence team members remotely;
- Ability to manage and facilitate complex projects and processes;
- Experience working on the African continent with a deep knowledge of conservation and community development;
- Willingness to travel internationally as required;
- Willingness to be on call for donor enquiries out of hours.
Desirable Knowledge, skills and Experience
- Tendering and project management experience;
- Knowledge of conservation finance including the biodiversity credit market;
- Personal network of contacts and relationships in T&Fs;
- Experience in developing complex institutional funding bids;
- Understanding of developments in alternative finance for conservation;
The client requests no contact from agencies or media sales.
Thank you!
Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.
Position: Mental Health and Wellbeing Manager
Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November
Interview date: 7th November 2025
About the Role
In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.
You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.
Key Responsibilities
- Lead and deliver initiatives that support positive mental health and wellbeing
- Embed trauma-informed practice and psychologically informed environments
- Supervise the Mental Health and Substance Misuse Coordinator
- Train and advise staff in supporting people with complex mental health needs
- Deliver workshops, training and reflective practice sessions
- Build and maintain strong external partnerships
- Ensure policies and resources are up to date and accessible
- Monitor and report on outcomes to funders and senior management
- Manage expenditure within budget and maintain accurate records
- Uphold safeguarding, quality assurance and data protection standards
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
- A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
- A background in mental health, counselling, psychology, social work or a related field
- Proven experience supporting people with complex needs
- Experience delivering training and embedding trauma-informed practice
- Strong safeguarding knowledge
- Experience managing staff or volunteers
- Good knowledge of statutory and community mental health networks
- Excellent communication and partnership-building skills
- A reflective, values-driven approach and commitment to making a difference
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an enthusiastic, creative and organised Events & Fundraising Officer to join our small, dedicated team. Working closely with the rest of the Events & Fundraising team, you’ll help deliver and grow LLST’s fundraising events across London and the South East, including the London Legal Walk, Regional Legal Walks, Great Legal Bake, and Great Legal Quiz, as well as manage our third party challenge events. You will help to engage our supporters and large database in the legal community to generate fundraising.
You will play a vital role in the planning and organising of LLST’s flagship London Legal Walk, bringing together over 19,000 members of the legal community to walk 10km through central London and raise vital funds for over 100 free legal advice charities.
The role involves coordinating event logistics, managing supporter journeys and communications, maintaining our online presence, spreading the word about the importance of the work we do, and helping to develop our fundraising strategy. You’ll also line manage the Events & Fundraising Assistant and play a key role in maintaining LLST’s excellent reputation.
This is an exciting opportunity for someone passionate about social justice and events who’s ready to make a tangible impact while building their career in the charity sector. We offer a supportive, collaborative working environment with hybrid working and opportunities for professional development. Some evening and weekend work will also be required.
The client requests no contact from agencies or media sales.
Thank you!
Exciting opportunity for a charity sector Community Helpline Manager in Torbay
The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.
This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.
We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.
We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.
If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.
Salary: £41,041 per annum.
For more information, please download an application pack from our website at Torbay Communities | Job Opportunities - click 'redirect' and you can download the application pack
To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack
Please email completed applications to John Arcus - details in application pack
By 5pm on Thursday 13th November 2025
Interviews will be held across the 18th and 19th November (please keep both days free).
Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview.
The client requests no contact from agencies or media sales.
Thank you!
Programme Officer
We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.
Position: Programme Officer
Location: Office based Bristol
Salary: £27,500 per annum
Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)
Contract: 1 year fixed term – potential for extension depending on funding
Closing Date: 17 November 2025 at 6:00am
Interviews: First stage 21 November (online), second stage 3 December (in person)
About the Role
As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.
Key responsibilities include:
- Supporting the planning, coordination and delivery of events for both public and professional audiences
- Contributing to the development and coordination of citizen science programmes
- Handling event administration, including ticketing and logistics
- Liaising with partners, contributors, volunteers and attendees
- Supporting communication and marketing activities
- Coordinating volunteer recruitment, support and management
- Gathering data and supporting evaluation and reporting for funders and partners
About You
We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.
You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.
You will have:
- Strong organisational skills and excellent attention to detail
- Excellent written and verbal communication skills
- Confidence communicating with partners, volunteers and the public
- Experience using Microsoft Office and a willingness to learn new systems
- Experience supporting events or working in a busy, public-facing environment
- The ability to multitask and adapt to changing priorities
- A positive, solution-focused attitude and strong teamwork skills
It would be great if you also have:
- Experience coordinating volunteers
- An interest in environmental and wildlife issues
- Familiarity with citizen science projects
About the Organisation
This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.
Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP
If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Thank you!
Job Description
Job Title: Catchment Partnership Programme Manager
Salary: £42,546 - £48,846 (Manager Band B, Manager Band C,)
Contract length: Permanent, Full time.
Location: Hybrid, flexible, based at Thames21 office in Guildhall and/ or Bromley by Bow
Responsible to: Head of Improving Rivers
Responsible for: Catchment Partnership Officers and Roding Rises Project Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
Thames21 is seeking an energetic, experienced and committed person to lead our team of Catchment Partnership hosts. This role will involve overseeing the development of our portfolio of 10 hosted and co-hosted Catchment Partnerships across a diverse landscape of urban and rural river catchments spanning London and the wider Thames Basin.
Each partnership is unique, and we pride ourselves in developing each according to the local partners’ vision and as is appropriate for the character of the area and river. Our primary aim is to deliver the Catchment Based Approach and tangible on-the-ground improvements that achieve clean, healthy rivers which deliver social benefits for our communities.
The successful candidate will have operational experience at catchment level as well as management experience. The candidate will take a strategic overview of all catchment partnerships and guide our team of Catchment Partnership hosts and officers, enabling the enhanced delivery of the four priority themes: –
Stakeholder and community engagement as part of active, delivery focused partnerships.
Project identification and development to support delivery of catchment plans, sub-catchment plans and Thames21’s 5-year plan.
Successful fundraising for delivery of river catchment improvement projects.
Knowledge sharing, to bring people together in a way of working that is inclusive, collaborative, cross boundary and catchment wide.
Finally, the role will take a lead in ensuring the Thames21 Catchment Officer/host role is resiliently funded by working closely with partner organisations to increase investment in catchment partnerships to deliver healthy rivers and catchments.
Key responsibilities
· Work with Thames21’s Catchment Partnership Officers/hosts to develop their Catchment Partnership networks and ensure each is delivering against clear catchment and sub catchment action plans.
· Lead on the administration and reporting of Catchment Partnerships programme and line management of the Catchment Partnership team.
· Oversee the management of the Catchment Partnership Team budget, working proactively to identify and fill any funding shortfalls.
· In partnership with the Head of Improving Rivers and Catchment Partnerships Officers, develop each catchment partnerships value to partner organisations with a view to them investing in the catchment partnership host role.
· Support Thames21’s strategic work with external stakeholders through working alongside the Chief Executive Officer to administer the River Partnerships in London (RiPL) group.
· Work closely with Environment Agency catchment coordinators to develop multi-year strategic approaches to delivering national Water Environment Improvement objectives and National Success Measures for Catchment Partnerships.
· Help Catchment Partnership Officers identify, develop and raise funding for river catchment improvement projects, taking a leading role in strategic technical funding bids and working closely with the Heads of Improving Rivers and Fundraising team.
· Contribute to the strategic direction of Thames21 Improving Rivers Team and long-term. sustainability of the organisation.
· Arrange, host and coordinate Catchment Partnership Meetings including production of agendas, minutes and actions.
· Oversee the delivery of strategic projects.
This job description cannot cover every issue or task that may arise within the post at various times and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities and those in this document.
The client requests no contact from agencies or media sales.
Thank you!
The Citizen Engagement Officer at The Food Foundation will provide support for our citizen engagement work. They will work closely with the Citizen Engagement Manager, the Head of Development and Campaigns and the wider team to support our work with Young Food Ambassadors and Adult Food Ambassadors.
The Food Ambassador programme is a well-established volunteer programme, which aims to amplify the voices of people with lived or living experience of food insecurity in The Food Foundation’s work. You will be a key member of the Citizen Engagement team and will be involved in supporting all aspects of our work, from administration, to events, to recruitment of new ambassadors.
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Are you people-centred, with experience of working with people from diverse backgrounds?
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Do you like a varied role, working across different teams both inside and outside of the organisation?
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Are you organised and have attention to detail?
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Are you flexible and able to work to tight deadlines?
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Are you a sensitive communicator who encourages inclusive practices?
If the answers to these questions are yes, we would love to hear from you!
Registered Charity
21 - 50
Our vision is a sustainable food system which delivers health and wellbeing for all.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
The Role
We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams.
We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process.
A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.
Registered Charity
101 - 500
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
Thank you!
The Royal College of Radiologists are building a world-class digital learning library and we need a visionary leader to help us get there.
We’re looking for a Digital Learning Manager to join our dynamic team and lead the next phase of our digital learning journey. You’ll head up a talented team of learning designers, content developers and LMS specialists, driving the creation of engaging online courses and delivering an exceptional user experience.
The successful candidate will join us as we’re redefining professional development for clinical radiologists and oncologists supporting their growth whenever and however they practice. Together we’ll design and deliver innovative, high-quality learning products that tackle the real challenges of clinical practice.
What You’ll Do
Lead, coach and develop a high-performing team of learning designers, content developers and LMS coordinators.
Oversee the design, development and publication of digital learning resources on time, on budget and to the highest standards.
Shape and embed learning design frameworks, templates and quality assurance processes.
Champion accessibility, inclusion and innovation in digital education.
Collaborate across teams to continuously improve our LMS platform and learner experience.
Use data, analytics and learner feedback to drive continuous improvement.
Contribute to strategic planning, reporting and governance through clear, insight-led dashboards and papers.
What You’ll Need
Proven experience leading the end-to-end design and delivery of digital learning products.
Strong track record of managing and developing high-performing teams.
Expertise in LMS/VLE platforms and digital learning accessibility standards.
Ability to embed efficient, evidence-based learning design processes.
Excellent communication and stakeholder engagement skills.
A collaborative, organised and outcomes-focused approach.
Join us and help shape the future of lifelong learning in radiology and oncology.
To apply candidates must have right to work in the UK.
Why join us:
Make a difference to the lives of Doctors and the specialities they work in every day!
Hybrid working (60% working week can be done remotely)
Modern working environment
Equipment provided to work from home
Generous annual leave allowance
Excellent pension scheme
Interest free season ticket loan and cycle to work scheme
Employee Assistance Programme
Thank you!
Job title: Immediate Support and Debrief Manager
Reports to: Head of Bereavement Services
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
Service:
- To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
- To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
- Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
- To oversee the delivery and develop training delivered to professional partners
- Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
- To be able to provide outstanding immediate emotional support and advice to families and those we support as required
Management:
- To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
- Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
- To carry out monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 21st November 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Thank you!
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services, and care for anyone affected by breast cancer.
About the role
Do you live in Birmingham, Coventry, or the surrounding area, have excellent local knowledge and the enthusiasm to build a fundraising patch?
We’re launching a brand-new role focused on developing and nurturing meaningful relationships with new supporters. If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.
Initially offered as an 18-month contract (with the potential to become permanent), this position will play a key part in an exciting pilot programme designed to grow long-term income through a new, locally based relationship fundraising team.
The successful candidate will have the chance to work on a large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million. You’ll work directly with passionate colleagues across Asda stores in your region – driving new fundraising initiatives, inspiring communities, and celebrating the incredible generosity of supporters.
This is your chance to build powerful local connections with new supporters – individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.
About you
With good community fundraising experience, you bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.
You’re proactive, organised, and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to supporter stewardship is best in class and you've proven that you can take the initiative to make ideas happen.
Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in Birmingham, Coventry, or the surrounding areas. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London or Sheffield offices.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity, and inclusion
We’re committed to promoting equity, valuing diversity, and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am Monday 10 November 2025
Interview date Tuesday 18 and Wednesday 19 November 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible if you’re interested in this opportunity.
Thank you!
Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
Lead on cyber security training and improvements.
Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
Manage stock control and ordering of office and facilities supplies.
Support & Development
Manage the Operations Assistant and support their development.
Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
Undertake operational improvement projects as directed by the Head of
Governance and Operations
Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
Able to work flexibly, including working in the evenings and at
weekends.
