Administrator and communications volunteer volunteer volunteer roles

Help cats in the Inverness and Nairn areas!

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

It is a flexible role, you have the choice to be involved in the following:

o face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.

o online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.

o bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.

o engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.

Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

o Sympathy to cats and our values

o Happy to be part of a team of dedicated volunteers and employees.

o Flexible and adaptable to different events/activities

o Open to new ideas and ways of fundraising

o Good communication and team player

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

Help cats in the Ayrshire area!

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

It is a flexible role, you have the choice to be involved in the following:

o face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.

o online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.

o bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.

o engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.

Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

o Sympathy to cats and our values

o Happy to be part of a team of dedicated volunteers and employees.

o Flexible and adaptable to different events/activities

o Open to new ideas and ways of fundraising

o Good communication and team player

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

About Body & Soul 

Body & Soul is a multi-award-winning charity revolutionising suicide prevention through long-term, trauma-informed, community-based support. Our work centres connection, resilience, and equity—recognising that healing happens collectively, not in isolation. 

About Braver Together 

Braver Together is an online therapeutic programme providing structured support for parents, partners, siblings and chosen family of those at risk of suicide.

Grounded in Dialectical Behaviour Therapy (DBT), the programme equips participants with practical tools, coping strategies, and deeper understanding to navigate the emotional impact of supporting someone in crisis. [

It offers: 

• A structured group programme ( 14 weeks) 

• Access to therapeutic support

• Ongoing community connection and support 

• A safe, inclusive, non-judgemental environment 

The aim is to strengthen both individual wellbeing and the wider support system around those at risk of suicide. 

How This Role Contributes 

By supporting Braver Together, you are helping to strengthen the wider network around individuals at risk of suicide, recognising that supporting loved ones is a critical part of long-term healing and prevention.

Purpose of the Role 

To support the delivery of the Braver Together programme by helping to create a safe, welcoming, and consistent therapeutic environment for participants, while contributing to engagement, accessibility, and community-building. 

Volunteers play a vital role in ensuring that those supporting loved ones feel heard, held, and connected, alongside professional therapeutic support. 

Key Responsibilities 

Supporting Delivery & Engagement 

• Assist with the smooth running of weekly online group sessions (e.g. welcoming participants, managing attendance, supporting logistics) 

• Help foster a warm, inclusive and non-judgemental space for participants 

• Support participant engagement before, during and after sessions 

• Support in creating and promoting community sessions

• Supporting with monitoring and evaluation processes 

Creating Safe & Supportive Spaces 

• Model Body & Soul values of empathy, compassion and respect 

• Be attentive to participant wellbeing and flag any concerns to staff appropriately 

Community & Relationship Building 

• Support the development of connection among participants 

• Contribute to community spaces and follow-up engagement (e.g. community evenings or check-ins) 

Practical & Administrative Support 

• Support session preparation (materials, reminders, basic coordination) 

• Assist with follow-up communications where appropriate 

• Contribute to data collection and feedback processes 

Programme Development & Learning  

• Support outreach and awareness of the programme 

• Contribute to service improvement through feedback and reflection 

• Undertake light research tasks

Boundaries of the Role 

• Volunteers do not provide therapeutic or clinical advice 

• All safeguarding or risk concerns are escalated to trained staff 

• Volunteers work under guidance and supervision at all times 

Skills & Experience (Desirable, not essential) 

• Interest in mental health, suicide prevention, or community support 

• Strong interpersonal and communication skills 

• Ability to listen with empathy and without judgement 

• Reliability and commitment to maintaining confidentiality 

• Lived experience or understanding of supporting others (welcomed and valued) 

Why Join Us? 

• Experience within a trauma-informed, DBT-informed therapeutic programme.

• Make a tangible difference in the lives of families navigating suicidality and crisis.

• ​Insight into systemic, community-based approaches to suicide prevention.

• Work in a supportive, inclusive, and creative team environment with a flexible, collaborative working aproach. 

• Being part of a values-driven, inclusive and transformative organisation 

• Experience a full introduction & training program, responding to the needs and interests of our volunteers. 

• ​Opportunities for reflection, learning, supervision, and personal development 

• Ongoing support from our team, our Head of Volunteering, and from a large community of other volunteers. 

Our Commitment to Equity 

Body & Soul is committed to anti-racist, decolonised, and inclusive practice. We actively welcome volunteers from diverse backgrounds, particularly those with lived experience and from communities most impacted by systemic inequities. 

Help cats in the Glasgow area and beyond!

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

It is a flexible role, you have the choice to be involved in the following:

o face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.

o online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.

o bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.

o engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.

Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

o Sympathy to cats and our values

o Happy to be part of a team of dedicated volunteers and employees.

o Flexible and adaptable to different events/activities

o Open to new ideas and ways of fundraising

o Good communication and team player

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

We are looking for a volunteer youth worker who will work closely with the WFRC Youth coordinators in the planning and delivery of high-quality youth activities which are fun, safe, social and educational.

You will be helping to provide a safe and supportive environment where young people learn to;

→ treat themselves and others with kindness and respect

→ discover exciting new ideas and activities they are unlikely to experience anywhere else

→ laugh, learn, experiment, make mistakes and

thrive & grow into motivated, positive, resilient and caring citizens

Principal Responsibilities

→ Welcoming young people, ensuring everything is running smoothly and supporting young people in engaging with activities provided.

→ Delivering a drop-in / online session for example organising games, positive activities and conversations, taking accountability for security and safe working within the youth sessions

→ Supporting the delivery of creative and partnership projects

→ Having conversations with young people, identifying issues affecting them and how their needs can be met

→ Mentoring, coaching and supporting individuals, encouraging young people to develop their self-awareness, independence and individuality

→ Identifying where targeted youth support is needed and facilitate referrals and connections

→ Helping ensure that all evidence of projects are properly documented, and that work is evaluated and reported in accordance with contractual commitments

→ Keeping registers, writing evaluation reports and inputting data into our management information system

→ Taking part in outreach activities, both independently and in partnership with other services

→ Developing and building strong community relationships with external stakeholders i.e schools and colleges, and developing relationships with youth networks in Wolverhampton

→ Staying informed on legislation, local and national issues, and best practice in youth work

→ Ensuring child protection procedures are followed and that the safeguarding of young people is paramount

→ Carry out all duties in accordance with WFRC’s policies on Health and Safety, Child Protection and Data Protection, and with relevant legislation

→ Act as a role model for young people, inspiring them to engage in the services and understand and appreciate the role of youth work as a career opportunity

→ Any other duties appropriate to the post as directed by WFRC

You are

→ Friendly, cheerful, positive and self-driven, able to work independently and as part of a team

Education, qualifications or experience

→ Level 2 JNC or relevant youth work experience

→ Experience of working with children and/or young people in an online/ offline environment

→ Experience of organising small scale events or coordinating projects is desirable

Knowledge, skills and abilities

→ Excellent communication skills, with the ability to quickly establish positive relationships with young people and motivate them to participate in activities and events

→ Good organisational and administration skills with proficiency in Microsoft Office

→ Understanding and appreciation of the importance of monitoring and evaluation in a youth work setting

→ Politically and creatively aware and ‘plugged in’ to emerging youth subculture

→ Positive about embracing challenge and change, open to experimenting, new ideas, reflective practice and working with other organisations in a spirit of partnership

→ Ability to prioritise effectively and enjoy multitasking in a busy environment

→ A believer in strongly supportive environments, sharing and being open with colleagues

→ A working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries

→ A working understanding of equality and diversity with the ability to challenge discriminatory behaviour

Help support cats in the North East of Scotland!

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

It is a flexible role, you have the choice to be involved in the following:

o face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.

o online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.

o bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.

o engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.

Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

o Sympathy to cats and our values

o Happy to be part of a team of dedicated volunteers and employees.

o Flexible and adaptable to different events/activities

o Open to new ideas and ways of fundraising

o Good communication and team player

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

Volunteer Campaign, Creator and Activity Support Manager

(UK Based - Remote)

Organisation: Influential Stars
Location: Remote (UK based). London or Herts preferred (not essential)
Commitment: Flexible, variable hours depending on new registrations, experience uploads and live campaigns

Contract Type: Volunteer

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised and supportive Volunteer Campaign, Creator and Activity Support Manager to oversee new registrations, support Creators from onboarding through to campaign completion, upload new experiences to the platform and assist with live campaigns.

This role focuses on ensuring new Creators and Collaborators receive a smooth, welcoming and professional experience, that experiences are accurately uploaded and maintained, and that live campaigns receive the support needed to run successfully.

Key Responsibilities

• Manage new Creator and Collaborator registrations from initial application through to onboarding and next steps

• Review registration information, follow up where anything is missing and ensure records are kept up to date in the CRM

• Guide new Creators and Collaborators through the registration and onboarding process, including selecting their cause, campaign and experience where appropriate

• Arrange, support and conduct introductory or campaign setup calls where appropriate.

• Upload new experiences to the Influential Stars platform, ensuring descriptions, pricing, links, images and key details are accurate

• Regularly review live experiences and update or remove listings where pricing, availability or exclusions have changed

• Send approved welcome emails, registration communications and onboarding information using existing templates

• Arrange and support introductory or campaign setup calls where appropriate

• Monitor and support all live campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience uploading products, listings or content to a website or online platform

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 3 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake client assessments following triage by Clinical Lead, followed by counselling / therapy (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus a check in and 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in monthly group supervision support of 1.5 hours a month

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principles

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration and attending group supervision for 1.5 hours a month. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

AD – USE PDF COPY

Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

WIILMA exists to reduce loneliness and isolation and increase community cohesion, through community education projects centred around world music, arts, history, heritage and culture.

We are offering an exciting opportunity for an experienced, reliable Volunteer Executive Assistant PA who can develop a CEO's office function that can support the important work of WIILMA. Providing admin, CRM support and high-level support to its Founder/CEO and working across different teams and senior members of the organisation.

This crucial role focuses on setting up, maintaining, and shaping up the role and function, organising essential organisational records and systems, ensuring the long-term sustainability of WIILMA’s mission.

You will have the opportunity to bring your own ideas to a creative community environment.

Key Requirements

• Experience: Candidates should have a background in executive support, senior administration, or project management, a bonus if you have some experience within the not-for-profit sector or public sector.

• Professionalism: High standards of integrity, reliability, and openness are required.

• Communication: Exceptional written and verbal skills are essential for representing a high-profile community organization.

• Passion: Candidates must be mission-driven, with a strong interest in the arts, diversity, and social cohesion.

• Capacity: Volunteers must have the time availability and capacity to actively contribute. 

This is an opportunity to directly support the leadership of a mission-driven organization, during a very exciting time as we grow our presence and reach, helping to build the organizational infrastructure needed for long-term success.

Key Responsibilities:

Executive Support: Manage the CEO’s  schedule and mailbox, ensuring communications are handled with total confidentiality and professional flair.

Stakeholder Liaison: Act as a primary point of contact for external partners, including local councils, cultural institutions, grant makers, and businesses, directly working with CRM/Community engagement colleagues to keep track of our relationships.

Strategic Documentation: Represent WIILMA at high-level meetings, documenting minutes and tracking actionable outcomes to ensure organisational momentum.

Logistics & Events: Help coordinate volunteer and equipment logistics for our vibrant community events and workshops.

Leadership & Management: Based on your level of experience as an executive assistant, you may have the opportunity to help recruit, train, and mentor other executive assistants within the CEO’s office.

Operational Excellence

We are looking for passionate people to join our team! We are committed to building a diverse and inclusive environment and as an equal opportunity organisation strongly encourage people from all backgrounds, communities, identities, and experiences to apply.

Note: Because we are a 100% volunteer-run organization, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

About Thames21

Thames21 is an environmental charity that works with communities to restore and look after rivers, water and nature across London and the Thames Basin.  We believe that every river should be healthy, thriving and valued by the community it serves.

What We Do:

Empower communities to care for rivers

• We support thousands of volunteers and community groups each year to improve their local waterways and green spaces.

Restore rivers and nature

• We deliver practical river restoration projects that improve habitats, water quality and biodiversity.

Build climate resilience

• We create nature-based solutions that help communities and ecosystems adapt to climate change and reduce flood risk.

The role

We have an exciting opportunity to appoint a voluntary Company Secretary to support our Board of Trustees and help ensure our governance is as strong as the environmental impact we deliver.  Your professional skills will support an ambitious and growing charity making a real difference to rivers, wildlife and people.

We welcome applications from people of all backgrounds and particularly encourage applications from groups currently under-represented in charity governance roles.

The Role

The Company Secretary plays an important role in supporting the effective operation of Thames21's governance.

Working closely with the Chair of Trustees, Chief Executive and Board, you will help ensure that meetings are well organised, decisions are properly recorded and the charity meets its statutory obligations as both a registered charity and company limited by guarantee.

You will be expected to attend four Board meetings and approximately two sub-committee meetings each year, together with occasional planning discussions with the Chair and Chief Executive.  The role is voluntary, although reasonable expenses will be reimbursed.

What You Will Be Doing

• Supporting the smooth operation of the Board of Trustees and its committees.
• Working with the Chair and Chief Executive to plan Board and committee meetings.
• Preparing and distributing agendas and meeting papers.
• Attending meetings and ensuring accurate minutes and action logs are maintained.
• Maintaining key governance records and statutory registers.
• Supporting the filing of statutory returns and governance documents with Companies House and the Charity Commission.
• Advising trustees on governance processes and good practice.
• Assisting with trustee induction and governance documentation.
• Ensuring that the charity complies with its governing document and relevant legal requirements.
• Supporting governance reviews and improvement initiatives as appropriate.

What We Are Looking For

We are seeking someone who has:

• Experience as a Company Secretary, governance professional, trustee, board administrator or in a similar governance role.
• An understanding of company and/or charity governance.
• Strong organisational skills and attention to detail.
• The ability to produce concise and accurate minutes.
• Good judgement and discretion.
• Strong written and verbal communication skills.
• The confidence to provide procedural advice and guidance when needed.
• An interest in environmental issues, community engagement and the mission of Thames21.

Desirable but not essential:

• Experience working with charities, membership organisations, companies limited by guarantee or not-for-profit organisations.
• Knowledge of charity law and Charity Commission requirements.
• An interest in charity governance and governance improvement.

Why Join Thames21?

This role may appeal to an experienced Company Secretary, governance professional, trustee or board administrator looking to use their skills in support of a meaningful environmental cause.  It could suit someone seeking a voluntary role alongside their career or as part of a portfolio of charitable commitments.

This role offers the opportunity to:

• Join a friendly, passionate and professional organisation committed to creating lasting environmental and social impact.
• See the tangible results of your contribution through projects that improve rivers, wildlife habitats and local communities.
• Use your professional skills to support a respected and ambitious environmental charity.
• Work closely with an experienced Board of Trustees and leadership team.
• Gain insight into charity leadership, strategy and governance.
• Build relationships with professionals from across the environmental, water, local government and charity sectors.
• Support practical action on river restoration, biodiversity recovery and climate resilience.

Most importantly, you will help ensure that Thames21 has the strong governance foundations needed to deliver lasting environmental impact.

Time Commitment

Approximately 6–10 days per year, including:

• Four Board meetings annually.
• Approximately two subcommittee meetings annually.
• Preparation time for meetings and governance administration.
• Occasional discussions with the Chair and Chief Executive.

To Apply

Please send your CV and a short covering letter with the reference CS0726 via the Charity Job Website explaining:

• Why you are interested in becoming Thames21's Company Secretary; and
• How your experience and skills would support the role.

To support MumsAid in understanding how effectively its services meet the needs of the mums we support. By gathering feedback and contributing to monitoring activities, this role helps ensure that service development is informed by lived experience and that accurate data is available to meet funding and reporting requirements. 

What will you be doing? 

• Review outstanding feedback responses. 

• Contact service users by phone to collect feedback in a respectful, supportive, and non-judgemental manner. 

• Assist with the design and distribution of surveys, questionnaires, and feedback forms. 

• Record and organise feedback data accurately to support analysis and reporting. 

• Support the monitoring of service delivery against agreed outcomes, standards, or targets. 

• Identify and highlight recurring themes, concerns, or suggestions to the relevant staff team. 

• Maintain confidentiality and follow safeguarding policies and procedures at all times. 

What skills and qualities can you bring? 

• A warm, empathetic, and non-judgemental approach when speaking to service users. 

• Ability to communicate clearly and sensitively with parents who may be experiencing challenging circumstances. 

• Good communication and active listening skills. 

• Attention to detail and accuracy when recording information. 

• Understanding of confidentiality, safeguarding, and when to escalate concerns. 

• Reliability and commitment to the agreed volunteering schedule. 

• Willingness to complete MumsAid induction and required training. 

• Confidence using basic IT tools such as spreadsheets and online forms. 

What is in it for me? 

• Induction and role-specific training, including safeguarding, mental health first aid, and suicide prevention training. 

• Ongoing support and feedback. 

• Opportunity to gain experience in monitoring, evaluation, and community engagement. 

• Development of communication and listening skills. 

• The chance to contribute directly to improving services for mums and families. 

• Being part of a supportive network of volunteers and professionals. 

• Reimbursement of agreed travel expenses (with receipts). 

• Written references available on request. 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

AD – USE PDF COPY

Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital. 

Your role would include:

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes

• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps

• Communicating key messages about our programmes to our students in camps

Admin, Finance & Logistics

• Supporting our management team in liaising with external partners

• Maintaining organisation-wide financial processes

• Coordinating the arrival and housing of incoming team members

Grants & Partnerships

• Supporting in the identification of relevant grants

• Supporting in grant writing activities

 Communications & Fundraising

• Contributing to the written/visual content of Second Tree’s social media output

• Developing social media strategies to expand our reach and impact

• Producing regular reports on performance

• Maintaining our website

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns

• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)

You should be able to:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible

• Care for people; the interests of the people we work with should always be your first concern

• Instil the values above in the people that work with you

• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when

• Communicate in English, both written and orally

• Learn quickly, managing a wide-ranging and intense workload

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.