Advice and information manager jobs

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 7 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Two positions available: Based Wales and London

Closing date: 30th April at 14:20pm 

This Wheelchair Skills Trainer role will predominantly support the Service Delivery Managers in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. You will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited wheelchair skills training across South or North Wales (location dependent) or London. Full training and resources will be provided.

Whizz Kidz: The facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. 

And we won’t stop until they are mobile, enabled and included.

Our vision

A society in which every young wheelchair user is mobile, enabled and included.

Our values

We are young people focused, ambitious, collaborative and inclusive.

The person

You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. The postholder will take responsibility for the delivery of accredited face-to-face wheelchair skills training for young wheelchair users, as well as training for parents and other professionals involved in their development, ensuring processes and procedures relating to safety and safeguarding are followed. The role also includes liaising with schools, colleges and external organisations and ensuring volunteers are supported and empowered at services.

Key accountabilities

• Planning and delivery of wheelchair skills training and train the trainer across Wales or London.

• Liaise with Whizz Kidz Service Delivery Managers to ensure familiarity with the content and plans for each session, including information about young people’s care and medical needs, details of volunteers attending and venue information including contact names and access arrangements.

• Updating all documentation for events and participants onto the database.

• Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals.

• Ensuring feedback and monitoring data is collected at each event.

• Liaising with young people, families and schools as required.

• Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers.

• Use the risk assessment provided by Whizz Kidz to ensure confidence in briefing other staff/volunteers, continually updating each risk assessment where necessary.

• Adhere to relevant Whizz Kidz policies and procedures regarding safeguarding, data protection and confidentiality, risk management, health and safety, incident reporting and working with volunteers when facilitating events for young disabled people. Ensure that all staff and volunteers are fully briefed and working within these guidelines and policies.

• Liaise with Whizz Kidz Services Delivery Managers to ensure availability of sufficient resources and equipment for services, highlighting any discrepancies.

• Attend training days and events with Whizz Kidz staff and volunteers to continually develop relevant skills and competencies to effectively deliver Whizz Kidz’s Young People’s Services.

• Lead Volunteers throughout the day to deliver all planned activities in a safe and positive way, working in line with policies and procedures to ensure maximum participation.

Person specification

Skills and knowledge

• Ability to motivate children and young people of all ages.

• The ability to deliver training using coaching/teaching skills.

• Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.

• Excellent organisational and planning skills.

• Excellent interpersonal skills with the ability to communicate at all levels.

Experience

• Experience of working directly with disabled children, young people and their families

• Demonstratable experience of delivering training, teaching or coaching.

• Youth work experience.

• Experience of risk management procedures.

Personal qualities

• Alignment with our values – young people focused, ambitious, inclusive and collaborative

• Passionate about supporting young wheelchair users and creating societal change

• Ability to get on with and motivate children and young people of all ages

• Ability to multi-task, work calmly under pressure and meet tight deadlines

• Ability to work as part of a team and on own initiative

• A high degree of accuracy and attention to detail

• Good level of computer literacy, including databases

Weekday working, lone working and travel will be required. The ability to drive and have access to a car or have good public transport links is therefore necessary.

Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

To apply please visit our website via the apply button. 

We welcome applications from disabled people, including wheelchair users, and are committed to making reasonable adjustments in the recruitment process.

Policy and Public Affairs Officer at the British Liver Trust  

Communications Team 

Building momentum, Changing lives 

The British Liver Trust is the UK’s leading charity supporting children and adults affected by liver disease and liver cancer. We advocate for improved prevention, early detection, and equitable access to care for all people affected by liver conditions across the UK. Liver disease is a public health emergency – it is the third leading cause of premature death in the UK, with deaths increasing by 400% over the past two generations. 

We believe that liver disease and liver cancer are at a tipping point. By taking bold action ourselves and with others, we will start to shift that balance and seize this moment. We are looking for an experienced policy officer to support us on this journey and to directly contribute to change.

This is an exciting time for the Trust as liver disease is increasingly being recognised as a priority by the NHS and we have recently launched our new organisation strategy.   

We are seeking a policy and public affairs professional to support existing work and support our advocacy with key stakeholders across the UK and to help improve outcomes and care for all liver disease patients.

The role  

• Run the Secretariat for the All-Party Parliamentary Group on Liver Disease and Liver Cancer

• Support our policy development, including supporting our consultation responses

• Help secure parliamentary debates and speakers, and provide tailored and impactful briefings 

• Coordinate political outreach to grow our pool of supportive MPs 

• Monitor and horizon scanning 

• Represent the Trust at external meetings to amplify our profile and policy messaging

• Work closely with colleagues in the communications, outreach, roadshow and fundraising teams to ensure policy is embedded across the Trust’s work. 

The postholder will have the opportunity to influence change and improve outcomes and services for liver disease and liver cancer patients. 

Policy and Public Affairs Officer 

Salary £32,000 – £35,500 per annum  

Full time 35 hours per week  

Home-based with regular access to London and occasional visits to Winchester (HQ).  

We offer a range of benefits for our employees, including: 

• Life assurance 4x your salary starting from date of employment 

• 5% employer pension contribution, rising to 7.5% at 15 months and 10% at 27 months service (optional on contribution increase) 

• Holiday buy-back scheme (up to 3 days per annum) 

• 25 days paid annual leave (FTE) 

• BUPA health cash-back scheme; money back on everyday healthcare costs, 24/7 health advice line, employee assist programme, mental health support & wellbeing resources 

• Cycle-to-work scheme 

• Contractual sick pay offering up to five weeks’ full pay, dependant on length of service to support employee wellbeing 

• 3 days additional gifted leave between Christmas and New Year 

If you would like to apply for the role, please send:

• a covering letter explaining how your experience, skills and knowledge make you suitable for the role, with particular relevance to the Job Description

• an up-to-date CV, including two referees

Closing date: 5pm on Friday the 10th of April 

Interviews: to be held on Tuesday the 21st of April 

Interim Chief Executive Officer – North Surrey Domestic Abuse Service (NSDAS)

Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence

Salary: circa £60,000 FTE (PAYE)

Contract: Fixed term 18-24 months, 4 days per week

Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey?

About North Surrey Domestic Abuse Service (NSDAS)

NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors.

We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase.

As our next Interim Chief Executive Officer, you will:

• Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs.

• Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports.

• Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services.

• Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves.

• Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services.

• People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements.

• Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums.

• Brand & Profile: Advocate for local service needs, raise NSDAS’s profile within the local ecosystem and support trustee work to communicate impact and local value.

Who you are

• A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8–20 staff; turnover circa £0.5m+).

• Demonstrable experience of leading organisations through change or transition while maintaining service continuity.

• Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements.

• A track record of successful income generation and relationship management with funders, commissioners and statutory partners.

• Financially competent with experience of budgetary control, reading management accounts and reporting to trustees.

• Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills.

• Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred).

• Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly.

• Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

• Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women’s Aid) or practical organisational transition/partnership development.

Why NSDAS?

• Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors’ lives.

• Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice.

• A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support.

• Hybrid and flexible working (3–4 days per week), regional travel as required and a meaningful, high-impact interim appointment.

• Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience.

Closing date for applications: 9am, Monday 30th March 2026

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button  with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

We are currently offering a rewarding opportunity within our Carer Assessment Service, who are responsible for carrying out Statutory and Preventative Carer Assessments across West Sussex, and specifically to visit carers living in the Mid Sussex area.

As a Carer Wellbeing Assessor, you will use your knowledge and/or experience of assessments, your working knowledge and/or lived experience of health and social care, and your excellent communication and interpersonal skills to to carry out Carer Assessments under the Care Act 2014. You will provide access to the most appropriate and proportionate support to meet the identified need(s).
This is a home-based role with occasional travel across West Sussex for meetings and home visits.
While work is countywide, a base in the Mid Sussex area is preferred, as much of the work and any occasional home visits will be concentrated in this part of the county.

Key Responsibilities

•  Provide statutory and preventative assessments via face-to-face, online, and telephone channels for adults caring for a relative or friend who cannot manage without their help.
•  Accurately record all interventions on CSWS Client Record Management System and WSCC MOSAIC, ensuring decisions are evidenced and actions documented for timely reporting.
•  Use outcome-based tools to support carers in creating personal plans and demonstrate impact through Carer Star reviews, surveys, case studies, and feedback.
•  Work collaboratively with Health, Social Care, and Voluntary Sector partners, and liaise closely with Adult Social Care colleagues to promote the Carer Assessment Service.
•  Champion the principles of Think Carer across networks, proactively identifying carers through outreach, community engagement, and partnership working.
For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.
 

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Interview Date: 13 /14 April 2026 (or as agreed).
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.

Peters Fraser + Dunlop (PFD) is one of London’s most established and respected literary and talent agencies, representing leading voices across literature, film, television, audio, journalism and digital media. We pride ourselves on nurturing talent, protecting rights, and connecting our clients with the right opportunities in a fast-moving creative landscape.

We are now seeking an exceptional Finance Director to join our Senior Management Team and play a pivotal role in shaping the future of the business.

This is a high-impact leadership role at the heart of a dynamic, creative organisation. Reporting to the CEO, you will oversee all financial and operational functions, provide strategic guidance to the Board, and help drive sustainable growth.

You’ll combine hands-on financial leadership with strategic insight, influencing decision-making at the highest level while ensuring operational excellence across the business.

Key Responsibilities

Strategic Finance Leadership

• Lead financial strategy and long-term planning to support business growth
• Provide clear, insightful reporting and advice to the CEO and Board
• Build organisational resilience through robust financial planning and analysis

Financial Operations & Governance

• Oversee all financial operations, controls, compliance and statutory reporting
• Lead budgeting, forecasting and audit processes
• Continuously enhance reporting frameworks and financial systems

Operational Leadership

• Oversee HR, IT, office and facilities management
• Ensure efficient, compliant and high-quality operational support across the organisation
• Drive continuous improvement in systems, processes and services

Royalties & Commercial Insight

• Ensure the royalties function operates with accuracy, transparency and efficiency
• Support income generation through market analysis and commercial evaluation

Governance & Risk

• Develop and maintain risk and opportunity frameworks
• Lead company secretarial responsibilities and ensure regulatory compliance

About You

We’re looking for a commercially minded, strategic thinker who thrives in a fast-paced environment:

• Qualified accountant (UK)
• Proven senior financial leadership experience
• Strong commercial acumen and entrepreneurial mindset
• Excellent analytical skills with the ability to translate data into clear insights
• Confident working at Board level
• Collaborative leader with high emotional intelligence
• Proactive, adaptable and solutions-focused
• Strong communicator and effective negotiator
• Experience improving systems and operational efficiency

This is a rare opportunity to join a leading creative agency and make a meaningful impact at senior level. You’ll play a key role in shaping strategy, driving performance, and supporting world-class talent.

How to Apply

Please send your CV, cover letter and salary expectations via the link.

For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas via the Allen Lane agency website.

We reserve the right to close the process early and so an early application is highly recommended.

We're looking for a motivated team assistant to join our collaborative and dynamic Partnerships team. You will play a key role in supporting the Partnerships team in achieving Choose Love’s ambitious fundraising goals while driving engagement and increasing awareness. 

Our perfect candidate will be a team player, very organised, and have great attention to detail. In this role, you'll be an important coordinator for the team, ensuring our systems and processes work seamlessly and that our supporters feel valued and inspired at every step of their journey. You will be working within a fast-paced environment, confidently managing a varied workload and engaging professionally with high-profile, corporate and community stakeholders. You'll be instrumental in helping our team to reach our ambitious fundraising targets and will contribute across the full breadth of the Partnerships function, supporting corporate partnerships, brand and merchandise collaborations, talent engagement, and events.

Job Title: Refuge Worker

Location: Hillingson. This is an on-site role, located within the London Borough of Hillingdon, there may be requirement to occasionally work in the London Borough of Hounslow
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

For further infomation regarding the role, please view our downloadable job pack. 

As part of this role, you will be required to participate in an out-of-hours on call rota

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 31 March 2026

Interview Date: 14 and 15 April 2026

Our Triage service is often the first safe doorway someone steps through when they're ready to move away from the crisis of homelessness, and the person who greets them can make all the difference. 

We are seeking a professional with warmth, a creative approach to problem solving, and a genuine belief that we are all born equal. 

As our Homelessness Coordinator - or Welcome and Triage Coordinator - you’ll be the first point of contact for people coming in from the streets. You’ll offer reassurance, complete assessments, and help individuals take their first steps toward stability and safer accommodation. You’ll work closely with outreach teams and partner agencies to make sure no one slips through the net.

This role is about human connection and creating a moment of safety that can change the direction of someone’s life.

What you’ll be doing

• Welcoming people into emergency accommodation with compassion and respect
• Carrying out assessments and support plans that put the person at the centre
• Helping individuals feel safe, grounded, and hopeful during difficult moments
• Working with partners across Wirral to secure the right support
• Keeping triage spaces calm, clean, and supportive of good mental health
• Supporting positive move‑on into longer‑term accommodation

What you’ll bring

• Empathy and the ability to meet people where they are
• A commitment to trauma‑informed, person‑centred practice
• Strong organisational skills and a steady, grounded presence
• A belief that everyone deserves dignity, safety, and a chance to rebuild

Why join YMCA Wirral?

We are part of a dynamic and growing team. If you want a role that offers meaning, not just money, you’ve come to the right place.

Senior Ecologist
Salary: £33,000 to £35,000 per annum
Contract type: Permanent
Working hours: Full time
Location: Norfolk Wildlife Trust, Thorpe Road, Norwich, NR1 – Hybrid + Field work across Norfolk.

Norfolk Wildlife Services are looking for a Senior Ecologist to join the team.

About Norfolk Wildlife Services

Norfolk Wildlife Services (NWS) is the ecological consultancy of Norfolk Wildlife Trust, the oldest Wildlife Trust in the country.

We provide expert ecological advice and practical services to clients and partners, supporting the creation of a wilder Norfolk. Our work directly contributes to the Trust’s vision of a county where nature is thriving and valued by all, with all profits reinvested into nature recovery.

About the Role

As a Senior Ecologist, you will play a key role in biodiversity monitoring, ecological assessments and nature‑recovery delivery across Norfolk, helping drive the success of NWS while supporting NWT’s wider organisational goals. Your work will include protected species surveys, habitat assessments (including BNG), mitigation design, conservation advice, Ecological Clerk of Works duties and licencing. You will have line management responsibilities (where appropriate), deputise for the Head of Consultancy when needed, and maintain strong client relationships through high‑quality tender writing, reporting, communication and efficient project delivery.

Whether you’re already an experienced Senior Ecologist or ready to take the next step, this role offers the chance to make a meaningful impact, leading projects that enrich Norfolk’s wildlife while providing high‑quality ecological expertise that supports responsible and sustainable development.

We are looking for someone with a degree in ecology (or equivalent), 3 years+ of relevant consultancy experience with associate or full CIEEM membership. We particularly welcome applicants who hold at least one Natural England (or equivalent) protected species licence, ideally Level 2 class licence for bats and Level 1 class licence for great crested newts.

You will thrive in a small, committed team and feel confident engaging with a diverse range of clients and projects. You will ideally have:

• Knowledge of UK environmental legislation and its practical application
• Experience in ecological field surveys, including UKHab and protected species
• Up-to-date understanding of survey guidance
• Strong report-writing skills, including Preliminary Ecological Appraisals, management plans, Ecological Impact Assessments, Habitat Regulations Assessments and Biodiversity Net Gain
• Previous experience in conservation or ecological consultancy
• A full UK driving licence and access to a vehicle with business-use insurance

We offer competitive pay, generous pension contributions, comprehensive sick pay and life insurance, alongside strong support for ongoing professional development. Our work is hybrid with a mix of office, home-working and field work, and are also happy to discuss part-time or flexible working.

The closing date for applications is the 31st March 2026. However applications will be reviewed on a rolling basis; the vacancy will remain open until filled.

Interviews: Likely to take place within two weeks of application at NWT Head Office, Bewick House, Norwich (flexibility on interview dates given Easter holidays).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please.

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: Yorkshire| Community Based/Home Working

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across Yorkshire but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

You will have experience of engaging and supporting people in a community, charity, social care, or other people focused position, supporting those who are socially isolated to be better connected into their communities.  You will have good organisational skills, empathy and the ability to listen and build relationships with people who may have complex and challenging welfare needs, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

This is a community-based position working from home but covering primarily the York/Leeds region, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. 

Additional Information

· Driver’s License

· Enhanced DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 7th April 2026, 5:00pm. First stage interviews to be held online via Teams, 14th-16th April.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Effro is an innovative dementia project which is part of Platfform for Change. It seeks to promote and support the benefits of physical activity and mental stimulation in slowing the progression of a range of conditions that are under the dementia umbrella. Building on a range of UK and international approaches we work in a person centred, individual way to help people living with dementia to regain a sense of their own identity whilst offering vital short-term respite to those who care for them. Effro offers a range of training and advice to professionals and the public to help them better understand dementia and support those living with it. We seek to train a range of people, with a range of backgrounds including medical professionals, Council staff, social care professionals, paid and unpaid carers. You will be working alongside an experienced training officer who has been part of the Effro project for 5 years who will support you in your role.

Your role will involve taking the Effro approach into the wider community and demystifying the world of dementia whilst tailoring training to meet the specific needs of your audience

Job Purpose:

The Director Executive Assistant supports far beyond administrative coordination - they act as a strategic partner, anticipating needs, streamlining decision making, and ensuring the Executive and or Director’s time is focused on the highest impact priorities.

The postholder will pre-emptively maintain and refine internal processes while coordinating internal and external resources to expedite workflows, and to plan and orchestrate work to ensure priorities are met, organisational goals are achieved, and best practices are upheld.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London – hybrid, 3 days per week in London Office including Wednesdays (may require additional in office days when needed) and occasional international travel

Salary: £46,784.49 - £57,181.04 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Knowledge, Skills & Experience:

• Extensive experience working as an Executive Assistant to Director / CEO level.
• Demonstrable experience of managing complex, dynamic calendars with an emphasis on strategic time allocation.
• Comfortable coordinating cross functional teams and liaising with stakeholders at all levels, including external partners and senior executives.
• Experience preparing briefings, reports, presentations, and meeting materials with a high level of accuracy.
• Exceptional organisational skills with the ability to anticipate needs and plan.
• Strong time-management skills and an ability to coordinate multiple concurrent projects.
• Excellent written and verbal communication, able to draft clear, concise, and professional correspondence.
• High level of discretion, judgement, and emotional intelligence.
• Confident decision‑making and the ability to act autonomously when required.
• Skilled at filtering information, prioritising tasks, and maintaining momentum across multiple workstreams.
• Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience.
• Ability to work in a disciplined and organised fashion, under pressure, with conflicting priorities and across time zones.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Viva Engage. An aptitude for quickly learning new software and systems.