Advice centre manager jobs

Chief Executive Officer (CEO) – Team Domenica
Location: Brighton & Hove (hybrid; 2-3 days per week on-site)
Salary: Circa £85,000
Contract: Permanent, Full time

Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities?

About Team Domenica

Team Domenica exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning  disabilities - around 80% of programme graduates move into paid work.

Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make Team Domenica distinctive as we prepare for further growth.

As our next Chief Executive, you will:

• Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates.

• Commercial & Social Enterprise Performance - Lead the charity’s commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities.

• Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals.

• Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision.

• Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation.

• People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity’s candidate-centred culture.

• Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities.

• Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability.

Who you are

• Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations.

• Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth.

• Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses.

• Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving.

• Credible and committed to specialist education and employment pathways for people with learning disabilities.

• Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement.

• Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader.
Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous.

Why Team Domenica?

• A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities.

• A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub.

• Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact.

• The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 6th April 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About The Role

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in hull working 35 hours per week, on a fixed term contract until 31st March 2027, working 8am - 4pm. 

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

Our Hospital Dementia Adviser provides vital support to people living with dementia during their hospital stay. You’ll work directly with individuals who have a dementia diagnosis and their families, helping them understand their situation, navigate hospital processes, and plan a safe and confident discharge home with the right support in place.

This is a hospital-based role that involves regular walking between wards and departments. You will work closely with the wider Local Services Team to ensure that people are smoothly connected to ongoing support in the community once they leave the hospital.

Although there is no direct personal or clinical care involved, this role is all about offering high-quality advice, guidance, and emotional support. You will collaborate with hospital staff, volunteers, and external partners to ensure that people affected by dementia receive the right information and feel supported throughout their journey.

We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you 

We are looking for someone compassionate, organised, and confident working in a busy hospital environment.

- Have an understanding of dementia and the needs of people living with dementia (experience with other health conditions or support needs will also be considered).
- Be comfortable moving around a hospital sites at Hull Royal Information and Castle Hill Hospitals and engaging with people in a fast-paced setting.
- Be comfortable providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- Be able to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Help people maintain independence, improve wellbeing, and feel more in control of their care.Support individuals and families as they navigate their hospital admission and prepare for discharge.
- Deliver Dementia Friends sessions and work alongside colleagues and volunteers to provide compassionate support.
- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Host drop-in sessions, run information stalls, and attend events within the hospital.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

Interviews for this role have been provisionally scheduled to take place via MS Teams on 5th May.

Forensic Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Forensic Psychologist

Location: Havering Please note that this service does not have step free access. Work from home may be possible, as per prior to agreement. 

Salary: £50,000 (Full time equivalent)

NHS Equivalent Band: 8A 

Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note, you may be required to work outside these hours dependent on service and resident requirements.

About the Role

A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.

Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community. 

Key Responsibilities Include:

• Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
• Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
• Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
• Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
• Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
• Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
• Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.

About You

We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:

• Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
• Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
• Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
• Experience working in a psychologically informed environment and providing informed consultation to others
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Fairer Futures Navigator (Mental Health) x 2 Vacancies

£24,570 per annum

North Birmingham

Fulltime 

Permanent

37.5 hours per week (full time)

About our client:

Founded in 1962, our clients organisation is a registered charity and company limited by guarantee, affiliated with Mind. Their board of trustees ensures they meet their charitable aims, supported by a dedicated team of well-trained staff.

They provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for their high-quality support, they play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.

About the Fairer Futures Programme:

Birmingham City Council have awarded a Fairer Futures Fund to Witton Lodge to work with the wider VCSE sector to deliver a high quality and equitable service. The service will be delivered from other VCFSE sites particularly in Castle Vale area and have a presence in Falcon Lodge. They work with organisations such as Compass Support, Age Concern and Living Well Consortium and engage widely within the Locality to assess opportunities to partner collaboratively. 

The Role:

As a Fairer Futures Navigator you will be assisting individuals by providing access to support around areas such as poor mental health, debt, housing, domestic violence, substance use, homelessness, isolation, relationship breakdown, unemployment and other social crisis issues with the main focus being early intervention and prevention.

About you:

They are looking for someone who has:

• At least 12 months experience of working in a paid role with experience of supporting individuals in mental health or comparative sector to be in control of their lives.
• Excellent verbal, written and IT skills with the ability to input accurate up to date information on a bespoke IT system.
• Knowledge/experience of carrying out both needs assessments and risk assessments where this is required.
• The ability to liaise with professionals and local community networks and a good working knowledge of local facilities, organisations, and resources.
• The ability to work within timescales as laid out in the service contract and service standards, manage challenging situations and work under pressure.
• Proven ability to demonstrate an ability to use tools and techniques when working to support/evaluate positive change.

A driving licence and use of a vehicle is desirable but not essential for this role.

Duties and responsibilities will vary from time to time, and the post holder will be expected to perform other such duties that are reasonably comparable. All employees must adhere to the Association’s policies and procedures on Safeguarding, Health, & Safety and Equality & Diversity policies.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Closing Date for applications is Tuesday 31st March 2026

Interviews to take place on Tuesday 14th and Wednesday 15th April 2026

Join us and lead the growth of a thriving, mission driven charity. As our Commercial Services Director, you will shape and drive the sustainable income that powers life changing services for older people across Lincolnshire.

Working at both a strategic and operational level, you will provide visionary leadership across Age UK Lincolnshire’s commercial portfolio. Partnering closely with the Chief Executive, Board of Trustees, Executive Team, staff, volunteers and the older people we serve, you will help set organisational direction, identify future opportunities, and ensure strong oversight of performance, policies and priorities.

Reporting directly to the Chief Executive, this commercially focused role is responsible for generating income and overseeing all income producing services within the charity. You will balance ambition with purpose—ensuring that our charitable aims are upheld and that older people remain at the heart of every service and development.

As a key member of the Executive Leadership Team, you will play a central role in shaping, developing and delivering the future of our commercial activities. You will lead the growth of existing services and pioneer new income streams across the region, expanding our reach so that more older people can benefit from high quality support. This position combines strategic innovation with hands on delivery, offering the opportunity to make a significant and lasting impact on the lives of older people in Lincolnshire.

The post-holder needs to be a confident communicator who is self-driven, proactive and dedicated, with an enthusiastic and positive approach to delivering and developing services for older people. Knowledge and experience in the charity sector and business development is desirable. The post-holder would also ideally have knowledge of the Health and Social Care Sector.

Please go to our Age UK Lincolnshire website to view the full recruitment pack.

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Though your skills and experience are important, vital to us, are your values. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

This exciting permanent role involves managing multiple projects that further Open SU’s equality, diversity and inclusion (EDI) objectives. Your involvement will be key from conception through to evaluation. You will work alongside the other Officers in the EDI and Belonging Team to create events and raise awareness of various EDI campaigns for students. You will also work closely with our volunteers, supporting them through inductions, training and helping them materialise their ideas.

The Person

This role is an excellent opportunity for a highly motivated individual with great communication skills and experience of leading projects. You will have a passion for EDI issues and supporting individuals from underrepresented backgrounds. For a small organisation, we are a very busy team. You must be comfortable working in a fast-paced environment and able to work to deadlines, manage time and prioritise your workload efficiently. You will also enjoy working collaboratively as you will be supporting other colleagues and volunteers with the planning of campaigns.

Please read the full role description and application pack below.

Job Title: Programme Quality Coordinator – Connect To Work
Salary: £32,283 – £34,815 per annum
Hours: Full Time – 37 hours per week
Location: Based in the North East Combined Authority Region – 1 x Newcastle & 1 x North Tyneside

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

As our Programme Quality Coordinator, you’ll be at the heart of maintaining and enhancing the high-quality, high‑fidelity delivery of IPS (Individual Placement and Support) across our programme partners. Your work will ensure that Employment Specialists and delivery teams are fully supported to achieve life-changing results for participants.

About you

We are seeking a motivated professional who can uphold high standards of quality and collaboration across a complex programme environment.

The ideal candidate will demonstrate:

• Strong understanding of quality assurance and programme standards.
• Ability to build effective relationships with health and community partners.
• Confident in analysing performance data and supporting improvement.
• Highly organised, with the ability to manage multiple priorities.
• Committed to participant‑centred practice and safeguarding standards.

Closing date: Midnight on Thursday 9th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Candidates may also be searching for similar roles such as: Quality Assurance, Programme Delivery, Compliance Coordinator, Information Management, Programme Improvement, Governance Coordinator or Programme Integration.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

SMART CJS – Trust and Foundations Bid Writer

Role Overview

Are you committed to supporting people who are homeless or rough sleeping?

Are you proactive with a positive attitude?

Job Title: Trust and Foundations Bid Writer (with some responsibility for corporate fundraising)

The salary will be in the range of £36,000 to £42,000.

Hours: 37 hours per week

Term: Permanent

Location: Working from our office in central Bedford, with some provision for remote working.

About SMART CJS

Founded in 1997, we are a charity that provides safe spaces for people who are facing or experiencing homelessness, are rough sleeping or have fallen on tough times. As times have changed, our services have adapted and grown, but we’ve always kept the people we support at the centre of all that we do. We believe that everyone needs a little help sometimes and, with trust, respect and honesty, people can make incredible changes. Our vision is to transform communities so that everyone has the opportunity to achieve their fullest potential, participate in and contribute to all aspects of life. Our mission is to provide safe spaces to work with vulnerable people within our communities, empowering them to make positive changes and take control of their lives.

Why Join Us?

We believe in diversity and inclusion. We welcome applications from individuals of all backgrounds.

Benefits include:

• 27 days Annual Leave (rising to 30 after 3 years) + Bank Holidays (pro rata)
• Generous Pension scheme (after successfully completing a probation period)
• Excellent Development and Growth Opportunities
• Access to a Charity Worker Discount scheme
• Access to the company health and wellbeing service including support with mental health, legal advice and more
• Access to an online GP service

We require all staff and volunteers to be committed to safeguarding and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure and Barring Service (DBS). This job description will be supplemented by annual objectives which will be developed in conjunction with the post holder.

The Role

SMART CJS is looking to recruit a Trusts and Foundations Bid Writer. The successful candidate will also have some responsibility for corporate fundraising with businesses based in Bedford and beyond; this responsibility will be shared with our Community and Corporate Fundraiser.

The main responsibility, though, will be to generate income by writing bids to charitable trusts and foundations, and to statutory funders.

The role will include researching and identifying charity trusts and similar bodies which are able to make an award to SMART. It will also include keeping abreast of developments in fundraising in the charity sector as a whole, especially in the field of grant awarding and, to a lesser extent, of corporate giving.

There will be a probationary period for the role. As it generally takes six months for a grant to be awarded (though some arrive more quickly), the probationary period will need to be for a minimum of seven months, though its precise duration can be negotiated with the successful candidate.

Training will be given; the scope of the training will depend on the candidate’s previous experience.

This is an exciting opportunity to join SMART’s friendly and dedicated team. You’ll need to be able to manage your time effectively; the role is primarily self-directed. We envisage that you’ll be working primarily from our offices in Prebend Street, Bedford, though you'll be able to work from home for some of the time as well. Given the nature of our work, personal resilience is important; some of the stories we use when applying for funding can be emotionally challenging.

Our fundraising comes from regular gifts, donations from the community (individuals and groups), and corporate bodies (businesses). The majority of our fundraising income comes from grants. There will be a realistic target for the amount you need to raise; this will reflect the performance for grant applications in the charity sector as a whole and it will not be unrealistic. Fundraising is not an exact science; the assessment of performance against the targets will be fair and reasonable. The final responsibility for SMART’s fundraising rests with the trustees; they appreciate and understand the complexity of the issues involved.

Main Purpose of the Role

You will work closely with the CEO, the Chair of Trustees, the Head of Business and the fundraising team. The post involves gathering information, writing the bids, tracking the progress of submissions, and reporting back to grant awarders on how their money has been spent, if they require this.

There will also be a responsibility for corporate fundraising. This will involve building relationships with businesses in and beyond the Bedford area. The responsibility for this will be shared with our Community and Corporate Fundraiser.

Key Responsibilities

Fundraising and Bid Writing

• Research and identify suitable grant and funding opportunities from charitable trusts, foundations, and statutory bodies.
• Write and submit high-quality funding applications and proposals in line with SMART’s strategic priorities.
• Work collaboratively with service leads and front line teams to gather accurate, up-to-date data and service information for applications.
• Tailor the applications to the funder’s criteria, using storytelling effectively.
• Manage a pipeline of applications and submissions, ensuring deadlines are met and income targets are tracked.
• Maintain and build relationships with key funders, providing timely reports and updates on grant-funded work.
• Work to realistic targets and be able to provide feedback on these.
• Organisational Development and Support
• Contribute to the strategic development of SMART’s income generation plans.
• Support development of strong internal bid and grant management systems.
• Monitor success rates and provide monthly reporting on funding performance to the Head of Business and to the Chair of Trustees.
• Represent SMART CJS at funding briefings, webinars, and networking opportunities where appropriate.

Other Responsibilities

• Participate in SMART’s performance management and appraisal process.
• Attend the monthly meetings of the Fundraising Committee (a sub‑committee of the Board of Trustees).
• Comply with health and safety policies and procedures.
• Undertake any other duties commensurate with the role, as required by the CEO, the Head of Business or the Chair of Trustees.

Person Specification

Whether you’re already an experienced bid-writer, or whether you think this is something that you could learn to do effectively, we’d like to hear from you. You need to have excellent skills in written English and be able to write in prose that’s clear and readily understandable to the general reader. The criteria for each grant awarder are different; you need to be able to match your bid to what they would like to fund (homelessness, mental health, relief of poverty, women’s issues and so on). You need, then, to tell SMART’s story in a way which appeals to each funder.

You need to have excellent inter-personal skills and be able to work as part of a team. While there is a strong element of self-direction in the role, you need to be able to work closely with senior management and also with the trustees; the trustees have the final responsibility for fundraising in the charity.

You will need, too, to have a commitment to equality, diversity and inclusion, and to have a genuine interest in homelessness and the work of the charity, and a commitment to improving our clients’ lives and wellbeing.

RCOG Events is entering an exciting phase of transformation as we strengthen and expand our global education portfolio. As the College evolves its courses, skills-based workshops, and webinar programme, it is committed to ensuring learning remains innovative, high-quality, and accessible to healthcare professionals worldwide.

To support this growth, we are seeking a Courses and Webinar Administrator to play a vital role in the delivery of our education portfolio. Working closely with the Course Development and Delivery team, faculty, and other internal teams, the post-holder will ensure that webinars, courses, and workshops run smoothly and provide a seamless experience for delegates, faculty, and franchise centres. The role combines operational responsibility with a focus on accuracy, customer service, and collaboration, supporting the successful planning, coordination, and execution of events across the College.

This position provides the opportunity to contribute to continuous improvement by maintaining accurate records, monitoring administrative processes, and troubleshooting issues efficiently. By supporting the delivery of high-impact education, the Courses and Webinar Administrator helps ensure that RCOG’s programme continues to meet the needs of a global workforce, while directly contributing to improving healthcare for women and girls worldwide.

Responsibilities: 

• Provide administrative and operational support for courses, workshops, and webinars, ensuring smooth delivery online and in person.

• Coordinate delegate and faculty communications and manage event materials accurately.

• Maintain accurate records using registration systems, CRM platforms, and other digital tools.

• Act as the first point of contact for delegates, faculty, and partner centres, delivering excellent customer service.

• Support post-event reporting, financial processes, and continuous improvement through feedback analysis.

• Work closely with the Events Team and wider College departments to ensure seamless, joined-up delivery. 

• This is an exciting opportunity for a passionate events professional, whether you have prior experience or are a recent graduate, to contribute to transformational change, support the delivery of course, workshops and webinars, and help shape the growth of a globally recognised programme.

For the full list of key responsibilities, please check the recruitment pack. 

About you  

We are looking for a highly organised, proactive, and adaptable individual to support the delivery of RCOG’s courses, workshops, and webinar programme, including franchise courses and key online learning events. The ideal candidate will be detail-oriented, customer-focused, and able to work collaboratively across teams and with faculty, franchise centres, and delegates to ensure smooth, high-quality course delivery.

Requirements:

• Experience, or a strong interest, in providing administrative or operational support for courses, webinars, workshops, or events, in-person, virtual, or hybrid.

• Strong organisational and coordination skills, with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously.

• Excellent written and verbal communication skills, with a professional and proactive approach to delegates, faculty, and colleagues.

• Competence with digital platforms, CRM systems, registration tools, and webinar platforms, with a willingness to learn new systems.

• A customer-focused mindset, delivering high standards of service and anticipating the needs of delegates, faculty, and partner centres.

• Ability to work flexibly, manage unexpected challenges, and contribute positively to a busy, dynamic team environment.

We encourage candidates from all backgrounds to apply, including those with prior experience in course administration or recent graduates who are organised, motivated, and passionate about supporting high-quality learning experiences. If you are excited about joining RCOG Events at a pivotal moment of growth, supporting a globally recognised programme of courses and webinars, we would love to hear from you. Full training and support will be provided, but attention to detail, organisation, and a proactive, collaborative approach will be essential to succeed in this role.

Our culture and benefits  

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January

• 10% employer pension contribution

• Life assurance and income protection schemes

• Employee assistance programme –24/7 confidential advice line and counselling

• Interest-free season ticket loan

• Free lunch in our offices in Union Street, London

• Daily ‘wellness hour’ to support staff to take breaks and focus on wellness 

• Tailored learning and development

• Enhanced wellbeing and family support

• Employee-led diversity networks

• Volunteering days 

• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site. 

How to apply 

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack. 

• Applications close at 10.00am on Monday 30 March 2026

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

​We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa. 

About us 

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do. 

Practitioner Psychologist

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Practitioner Psychologist

Location: Based in Croydon. Unfortunately this service does not have step free access.

Salary: £60,000 (Full Time Equivalent) 

NHS Equivalent Band: 8A

Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process. 

About the Role

We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis.

In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.

Key Responsibilities Include: 

• Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
• Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
• Provide clinical supervision to the team
• Provide highly specialised psychological assessments for our residents with mental health and complex needs
• Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
• Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices

About You

We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies. 

• HCPC Registration is essential
• Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
• Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

About Black Thrive Global

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

Global Black Thrive evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.

Role Description

Following a recent round of successful funding, Black Thrive are looking for a highly skilled and community-focused Research & Evaluation Lead to strengthen the evidence and learning functions across the Thriving Futures – Scaling Systems Change programme. This role is central to building a robust understanding of community needs, mental health outcomes, and the impact of systems change activities on Black communities across our localities.

This position requires a researcher with experience in mixed-methods research and who is confident in working both strategically and on the ground in community settings. You will be responsible for developing and implementing evaluation frameworks, gathering high-quality data, and supporting Black Thrive Global and the localities in their own monitoring, learning, and evaluation capacity. Strong relationship-building skills are essential, as much of this role involves working closely with black led organisations, local leaders, and partners across health, voluntary, and statutory sectors.

You will work closely with the Head of Research and Evaluation and the wider Thriving Futures team to design, deliver, and communicate research and evaluation projects that drive learning and improvement. Your work will combine community-based data collection, analysis, inclusive and culturally grounded evaluation methods, and clear reporting that helps us tell the story of our progress and impact.

Black Thrive uses Asana, Microsoft Excel, and a range of qualitative and quantitative tools to track learning, evidence systemic change outcomes, and ensure the programme remains responsive to the needs and priorities of Black communities.

Key responsibilities

Community-Embedded Research & Evaluation

• Lead on-the-ground community-based research activities, including regular engagement with localities, community organisations, grassroots partners, and residents to understand lived experiences, mental health outcomes, and community-identified priorities.
• Conduct mixed-methods community needs assessments to capture changing local conditions, emerging challenges, and gaps in support provision across priority localities.
• Build trusted relationships with community partners to co-design evaluation activities, ensuring methods are culturally responsive, trauma-informed, and accessible to organisations operating in diverse community settings.
• Facilitate participatory research approaches (e.g., community researcher models, participatory action research, peer-led data collection) to ensure the voices of Black communities are embedded in all evaluation work.

Supporting Community Organisations & Localities

• Provide tailored research and evaluation support to Black Thrive localities who delivering the Scaling System Change programme, including helping them develop data collection tools, outcome measures, and monitoring processes that align with Black Thrive’s frameworks.
• Deliver capacity-building workshops, coaching, and 1:1 support for localities to strengthen their ability to collect, interpret, and use data for programme improvement.
• Support localities in implementing mixed-methods approaches, including the design of short surveys, interview guides, focus groups, observational tools, and community feedback mechanisms.
• Work collaboratively with local organisations to interpret findings and co-generate learning that strengthens community-led decision-making and informs systemic change.

Scaling Systems Change Programme Evaluation

• Lead the development of Scaling Systems Change and support in shaping the programmatic evaluation for the Scaling Systems Change programme, including identifying community-relevant indicators, data sources, and measurement approaches that reflect both outcomes and structural shifts.
• Develop and refine theories of change and logic models in collaboration with programme teams and community stakeholders.
• Oversee the collection and analysis of quantitative and qualitative data related to the Scaling Systems Change programme, synthesising insights into evaluative conclusions and strategic recommendations.
• Track progress on system-level outcomes and community-driven indicators, ensuring alignment with Black Thrive Global’s race equity mission and systems change goals.

Data Collection, Analysis & Insight Generation

• Conduct qualitative data collection (e.g., interviews, focus groups, reflective sessions, community conversations) and apply rigorous, culturally informed qualitative analysis techniques.
• Integrate primary and secondary datasets—community-level statistics, organisational monitoring data, local authority data, and service delivery datasets—into comprehensive evaluations.
• Ensure high-quality documentation and coding of qualitative datasets using recognised analytical frameworks.

Reporting, Learning & Dissemination

• Produce high-quality annual research and evaluation reports, local evaluation and research summaries, dashboards, and accessible materials for community partners and stakeholders.
• Translate complex data and findings into clear, actionable insights tailored to policymakers, community organisations, funders, and residents.
• Facilitate feedback loops and learning events with partners to discuss findings, share learning, and identify opportunities for adaptation and improvement.
• Contribute to internal strategic learning by presenting insights to senior leaders, programme teams, and key partners.

Ethics, Governance & Quality Assurance

• Ensure ethical, safe, and culturally competent research practice, especially when working with communities disproportionately affected by systemic racism and mental health inequalities.
• Maintain robust data governance systems suitable for community-based and multi-organisation research environments.
• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Specification

Essential Criteria

• Ability to carry out community-based data collection (interviews, focus groups, surveys) and basic analysis both quantitative and qualitative.
• Competence in using basic data tools (Excel) for organising and summarising data.
• Strong facilitation skills for participatory approaches (e.g., supporting in Black community researchers).
• Good written and verbal communication skills to present findings clearly
• Ability to build trusting relationships with grassroots organisations and Black people, community leaders from Lambeth, Haringey and Birmingham.
• Good level of understanding of supporting Black people, including trauma-informed and anti-racist approaches.
• Knowledge and understanding of research ethics and GDPR practices including data protection and data sharing.
• Experience conducting qualitative research (e.g., interviews, focus groups) in community settings.
• Have a university degree or equivalent.
• Understanding of race equity issues and mental health inequalities affecting Black communities.
• Awareness of ethical research practices and safeguarding when working with vulnerable groups.
• Experience working with community organisations or grassroots groups.
• Experience producing clear summaries or reports for non-technical audiences.
• Commitment to race equity and social justice.
• Collaborative, approachable, and adaptable.
• Organised and able to manage multiple tasks.

Desirable Criteria

• Experience supporting community-led research projects.
• Familiarity with basic evaluation frameworks or monitoring tools.
• Knowledge of participatory research principles.
• Ability to use simple data visualisation tools (e.g., Canva, Power BI basics).
• Previous involvement in capacity-building activities (training or coaching).
• Degree in social sciences, public health, or related field (or equivalent experience).

To apply, please submit a CV and a cover letter (no longer than 2 pages) via CharityJobs

This will be a two stage interview process.

The first interview will take place on Tuesday, 28th April 2026, and the second Interview will take place on Tuesday 5th May 2026.

About the role

This senior leadership role provides strategic and operational oversight of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive therapeutic support for survivors of Violence Against Women and Girls (VAWG).

As Head of Clinical Services, you will lead a multidisciplinary team delivering individual therapy, group work, body-based therapies and web-based counselling within WGN’s intersectional Black feminist framework and Holistic Empowerment Recovery (HER) Model. You will shape the strategic direction of clinical services, strengthen partnerships, embed strong clinical governance and safeguarding practice, and foster a culture of collective care, reflective practice and anti-oppressive leadership.

This role combines strategic leadership, service development, clinical oversight and people management to ensure WGN’s therapeutic services remain sector-leading, accessible and survivor-led.

About you

As Head of Clinical Services, you will:

• Provide strategic and clinical leadership across all therapeutic services, ensuring high-quality, trauma-informed, strengths-based and non-pathologising support within an intersectional feminist framework.

• Lead and develop multidisciplinary teams, line managing senior clinical staff and embedding reflective practice, wellbeing and anti-oppressive leadership.

• Hold responsibility for safeguarding and risk management as Designated Safeguarding Lead, ensuring robust case oversight and partnership working to keep survivors safe.

• Drive service development and innovation, using data, survivor feedback and best practice to shape responsive therapeutic pathways and specialist trauma interventions.

• Ensure equitable and inclusive access, strengthening referral pathways, managing demand with service managers and reducing barriers for marginalised survivors.

• Oversee monitoring, evaluation and quality assurance, ensuring compliance with professional standards and funder requirements and using learning to improve services.

• Build partnerships and sector influence, representing WGN externally and contributing to training, knowledge-sharing and policy discussions.

• Embed survivor voice and co-production across service design, delivery and development.

Closing date and Interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

*Internally your job title will be Tenancy Sustainment Officer.

Job Summary:

New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness.

Key Responsibilities:

The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.

Successful candidate will have: 

• Level 3 qualification in related field or willingness to work towards it
• Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
• Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
• Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check (a satisfactory Enhanced DBS with Barred list check of the Adult workforce) and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

Working hours: 35 hours per week including some evenings and weekends

Closing date: Tuesday, 31 Mar 2026

Interview Date:  To be confirmed

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part time); a contributory pension scheme; season ticket loan; an employee assistance programme

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.

Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:

• A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
• All tuition fees and research expenses, including a tax-free stipend for living costs.
• Tailored support to apply for Martingale courses at our partner universities.
• Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
• Membership of a pioneering community of talented researchers.

In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.

We are seeking an experienced, strategic and collaborative Head of Programmes to join our Senior Leadership Team and play a pivotal role in shaping our fast-growing Martingale Scholarship Programme.

As Head of Programmes, you will join our senior management team, overseeing the growing programmes team. Working closely with the CEO, you will oversee all aspects of Martingale’s Scholarship Programme from application to alumni, ensuring that the programme maintains a strong reputation for being both supportive and prestigious.

You will set the strategic direction of Martingale’s Scholarship Programme, working closely with the CEO on a day-to-day basis to ensure that as we expand across STEM the programme remains of a high quality and meeting Martingale’s mission. You will ensure that Martingale’s programmes are impactful, data informed and meet the needs of the scholars we are supporting. You will also be responsible for managing relationships with various external stakeholders including universities, funders and evaluation partners.

We are looking for a strong strategic leader with extensive programme experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Head of Programmes will be employed by Purposeful Ventures.

About Purposeful Ventures

Our vision is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.

Purposeful Ventures offers philanthropists and funders bespoke advice, using an evidence-based approach to help them to identify high-impact opportunities to fund. We then partner with visionary individuals and mission-driven organisations with strong theories of change. We help them turn great ideas into sustainable and successful ventures by offering fully individualised and very hands-on support, access to funding and a ‘high-challenge, high-support’ home. We do the minimum necessary and whatever it takes to succeed.

Key Responsibilities:

Strategic Leadership of the Scholarship Programme

• Provide strategic oversight of the end-to-end Martingale Scholarship lifecycle, from selection and admissions through to scholar progression and alumni outcomes.
• Develop and deliver a multi-year operational strategy for Martingale’s Development Programme (MDP), ensuring scalability, academic excellence, and alignment with organisational growth plans.
• Continuously refine the scholar journey to ensure it is sector-leading, prestigious, and tailored to the needs of students from low-socioeconomic backgrounds.
• Build deep expertise in postgraduate education, research culture, and enabling access to inform programme evolution and innovation.

Admissions & Selection Strategy

• Lead the design, governance, and continuous improvement of a rigorous, fair, and high-quality admissions and assessment process across subject areas.
• Oversee shortlisting, interview frameworks, assessment centres, and final scholarship recommendations to the Selection Committee.
• Ensure alignment between Martingale’s selection processes and university partner requirements.
• Maintain oversight of scholar allocation, including place management, deferrals, intermissions, withdrawals, and reallocations.

Scholar Experience & Case Management

• Ensure effective advocacy for Scholars including maximising progression and retention across cohorts.
• Oversee complex scholar casework, including deferrals, intermissions, safeguarding concerns, funding queries, disciplinary action and university liaison.
• Ensure consistent, professional, and high-touch support across the scholar lifecycle.
• Strengthen cohort cohesion and long-term alumni engagement.

Safeguarding & Compliance

• Act as Designated Safeguarding Lead (DSL) for Martingale, ensuring safeguarding policy implementation and record keeping in line with best practice in relation to vulnerable adults.
• Oversee data protection compliance relating to scholar and applicant data, in partnership with the organisation’s Data Protection Officer.
• Ensure programme delivery complies with charity, funding, and regulatory requirements.

Budget, Contracting & Financial Oversight

• Hold responsibility for programme budgets, ensuring effective resource allocation, cost control, and value for money.
• Oversee scholarship programme financial management, and work with Head of Strategy and Operations on onwards grants including deferrals, funding adjustments, and invoicing.
• Work with the Head of Strategy and Operations on university contracting, scholarship agreements, and financial reconciliation with partners.
• Ensure timely and accurate invoicing and reporting processes across programme operations.

University & Sector Partnerships (Programme-Focused)

• Lead programme-level relationships with university partners, including Heads of Departments, Graduate Tutors, CDT leads, and admissions teams.
• Ensure universities meet partnership commitments and that Scholars are appropriately supported institutionally.
• Contribute to partnership negotiations where programme design or operational delivery is concerned.
• Identify opportunities to strengthen university research culture and scholar support mechanisms.

Monitoring, Evaluation & Impact

• Lead development and oversight of Martingale’s Theory of Change and evaluation framework, working with our external independent evaluators.
• Develop robust systems to track scholar progression, outcomes, and programme effectiveness.
• Provide high-quality reporting to the CEO, Board, funders, and partners, evidencing impact and continuous improvement.

New Programme Development & Innovation

• Work with the CEO to design new subject expansions, pilots, or initiatives aligned to Martingale’s mission.
• Assess operational, financial, and reputational implications of programme growth.
• Develop business cases, delivery models, and implementation plans for expansion.

Team Leadership & Culture

• Provide senior leadership to the Programmes team, including line management of programme staff.
• Build a high-performing, mission-driven team with clear accountability and ownership.
• Develop succession planning and team capability as Martingale scales.
• Model Martingale’s values of excellence, professionalism, and thoughtful support.

Organisational Leadership

• Serve as a member of the Senior Management Team, contributing to organisational strategy and governance.
• Represent Martingale externally in academic, sector, and policy contexts where appropriate.
• Support Board and Committee reporting related to programme performance and scholar outcomes.

Key Requirements:

Essential Criteria

• Right to work in the UK

Experience and skills

Essential

• Significant experience leading and delivering high-quality programmes, ideally in higher education, research, scholarships, or a mission-driven organisation.
• Strong stakeholder management experience, with evidence of working effectively with universities, academics, funders, or equivalent partners.
• Proven line management experience, with the ability to develop and lead a high-performing team.
• Experience managing complex operational delivery, including planning, timelines, and coordinating multiple moving parts.
• Strong experience handling sensitive casework and providing professional support to individuals.
• Budget management experience, including planning and overseeing programme delivery costs.
• Excellent written communication skills, including producing clear reports and briefings for senior audiences.
• Commitment to safeguarding, wellbeing and compliance, with willingness to act as safeguarding lead.

Desirable

• Experience working directly with postgraduate research, PhD programmes, or doctoral training environments.
• Experience designing or overseeing selection and assessment processes (e.g. interviews, admissions, recruitment pipelines).
• Experience managing programme evaluation frameworks, including Theory of Change and external evaluators.
• Familiarity with contracting, invoicing, and operational finance processes.
• Knowledge of UK higher education systems and research culture.
• Experience working in a start-up, scale-up, or fast-growing charity.

Personal Characteristics

• Highly organised, proactive, and able to prioritise effectively in a fast-paced environment.
• Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
• Strong judgement, discretion and professionalism, including ability to handle confidential information appropriately.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Creative and innovative: willing to think outside the box to maximise reach.
• Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.