Advice jobs in Southwark, greater london

Age UK's forward-thinking Service & Business Improvement Team are recruiting for an exciting role which supports service development and improvement across the Age UK Network and Age UK National Services.

The successful Service Development & Improvement Advisor will provide direct support, developing and co-ordinating resources for service development and demonstrate a continuous improvement approach to services across the Charity.

Undertaking in-depth service reviews with the Age UK Network across a wide range of services, including CQC registered services, you will upskill colleagues across the Network Support Division in service development, improvement techniques and approaches.

We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office a minimum of one day per week. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK internal grade 6LT

Please note, this role is being offered as a Fixed Term Contract ending 31^st March 2027.

Last date for applications Wednesday 18^th February 2026.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of service development and improvement work. A, I
• Experience of using a continuous improvement approach to improve services. I
• Experience of evaluating services, producing reports and recommending improvement actions. I, T

Skills and Knowledge

• Knowledge of using public health approaches to improve services to enhance outcomes for older people (or other demographic group). A, I
• Knowledge of service development and improvement tools. A, T
• Understanding of the environment within which voluntary sector organisations deliver services. A
• Excellent oral and written communication skills, including the ability to communicate with staff in different locations and roles. I
• Ability to write clear and concise reports. I
• Good IT skills, including proven ability to use Microsoft Office and Teams. A

Personal attributes

• Ability to work proactively and on their own initiative. I
• The ability to build and maintain relationships with internal and external partners. A, I
• Keen understanding of issues facing older people. I

Great to Have's:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience of service management in the voluntary sector. A

Skills and Knowledge

• Knowledge of public sector commissioning as it relates to services delivered by voluntary sector organisations. A

What we offer in return

• * Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
  * Excellent pension scheme, life assurance, Health cashback plan and EAP
  * Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
  * Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
  * Blue Light Card Scheme
  * You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Health & Services Assistant to provide day-to-day administrative and coordination support across our health and services work.

Sitting within the Education Team, this role will work closely with the Health & Services Manager and Health & Services Executive to support the delivery of CoppaFeel!’s portfolio of resources, materials and reminder services. They will support the smooth running of health engagement activity, systems and processes and champion equity, diversity and inclusion across health engagement work.

This role focuses on administrative tasks, supporting the wider team to deliver impactful work while developing skills and experience within the charity and health sector.

This role will sit within the Education team and report to the Health & Services Manager.

Duties and Responsibilities

Administrative and coordination support

• Provide day-to-day administrative support across health and services activity, including data entry and document management.
• Support the coordination of health and services activity by maintaining systems, calendars and records.
• Assist with the set-up and administration of programmes, initiatives and projects led by the Health & Services team.
• Assist with collecting and logging feedback and data to support impact reporting.
• Maintain accurate and up-to-date records of Education Team contacts on the CRM.
• Support with processing expenses and basic tracking of department expenditure

Health Information, Resources and materials

• Provide support with developments to new and existing health information.
• Provide administrative support for the development, promotion and distribution of CoppaFeel!’s portfolio of resources.
• Organise and collate resources and materials for events and activities, liaising with the Operations team to manage storage and stock.
• Act as a first point of contact for education and healthcare materials enquiries, processing requests and orders.
• Correspond with key external stakeholders in the development and promotion of our resources.
• Support with the administration and day-to-day running of CoppaFeel!’s SMS reminder service.
• Supporting with reviewing and updating resources, materials and health information.

Events and communications support

• Assist with the set up of healthcare professional events and webinars, both in person and online when necessary.
• Co-ordinate deliveries and postage from the CoppaFeel! office.
• Attend healthcare and service delivery events to promote CoppaFeel!'s work.
• Support the scheduling of newsletters, social media and routine communications.
• Coordinate responses to general health and services enquiries, escalating more complex issues where needed.

Skills, Experience and Qualifications

Essential

• Strong administrative and organisational skills.
• Ability to manage multiple tasks and deadlines with support.
• Clear and professional communication skills.
• Confidence using IT systems and willingness to learn new tools.
• Ability to work collaboratively as part of a team.
• Ability to handle confidential or sensitive information appropriately.
• Enthusiasm for CoppaFeel!’s mission and values.

Desirable

• Experience supporting projects, events or programmes.
• Experience using databases or CRM systems.
• Interest in the charity, health or education sector.

Application information

Applications will close at the end of 23rd February 2026 with the aim to commence interviews from 9th March.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off to celebrate Kris, our founder, and a day off for your birthday.

• Employee Assistance Programme
• Health Cash Plan
• Access to Self Space training and 1:1 therapy
• Core working hours of 10am to 4pm
• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Do you want to support students to identify and achieve their goals and aspirations? We need a dedicated Wellbeing Officer to join our Wellbeing Team. You’ll be responsible for building excellent rapport with students and working with the wider Wellbeing Team to develop support plans and resources that help our students to be their best selves. 

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes and activities to empower adults with a learning disability and autistic adults to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.

This role will work across our four sites:

• Share Clapham Junction, 64 Altenburg Gardens, London, SW11 1JL
• Share Brixton, 336 Brixton Road, London, SW9 7AA
• Share Tooting, Building 32 Lapidge Drive, London, SW17 0YF
• Share Vauxhall, Black Prince Trust, Beaufoy Walk, London, SE11 6AA

Main responsibilities

• You’ll work with the Wellbeing Team and wider staff to manage daily interactions with students
• You’ll case manage a cohort of students, ensuring that each receives regular assessment and review
• You’ll be responsible for student welfare and safeguarding at various sites
• You’ll contribute to Share’s journey towards continuous improvement in relation to autism best practice and accreditation

Who we’re looking for

• You have experience of working within a social care environment and providing services that directly empower disabled people
• You’re an excellent problem solver with a creative and exploratory approach
• You have the ability to work under pressure, can plan ahead, and have an eye for detail
• You can build rapport with people at different abilities
• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 

We hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.

Please apply through our website OR send your CV and cover letter addressing the three questions below: 

1. What are the top three qualities that make you an excellent Wellbeing Officer?

2. What skills do you have to support students with varying communication needs?

3. How would you contribute to Share’s journey of continuous improvement in relation to autism best practice and accreditation? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe, and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Income Recovery and Enforcement Officer

We are looking for an Income Recovery and Enforcement Officer to join an Income Management Team, this is an exciting opportunity to play a specialist role in managing legal action, protecting income and supporting residents to resolve arrears.

Position: Income Recovery and Enforcement Officer
Location: Stratford, London or Trafford, Manchester with hybrid working (20 to 40% office based)
Salary: £32,881 per annum (London weighted) or £28,886 per annum (Regional)
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 15 February 2026
Interviews: Week commencing 23 February 2026
Start Date: 30 March 2026

The Role

This is a specialist, enforcement focused role where you will manage a portfolio of accounts already subject to legal action. You will take ownership of cases from preparing court paperwork through to eviction where required, making confident decisions that directly shape outcomes for residents and the organisation.

You will represent the organisation in court on occasion and act as the main point of contact for external legal advocates. This is a fast paced, target driven role, balancing firm enforcement with compassionate customer service, helping residents get back on track while safeguarding the organisation’s ability to invest in homes and communities.

You will:

• Manage a caseload across all legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required
• Act as the main point of contact with external legal advocates representing the organisation
• Prepare witness statements and court documentation to secure successful outcomes
• Take confident decisions on enforcement action, balancing risk and customer impact
• Handle high volumes of customer contact while working to call and case management targets
• Provide advice and signposting to help residents maximise income and sustain tenancies
• Work collaboratively with Housing, Finance and Legal teams to ensure a joined up approach

About You

We are seeking a confident and resilient professional with experience of housing arrears recovery and legal enforcement.

You will bring:

• Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction
• Confidence in decision making and managing a fast paced workload
• Strong customer service skills and the ability to handle sensitive conversations
• Knowledge of welfare benefits and tenancy related arrears processes
• Excellent organisational, negotiation and influencing skills
• Ability to work independently and as part of a team

Benefits Include

• Excellent pension plan with up to 6% double contribution
• 28 days annual leave plus bank holidays, rising to 31 days with service
• Westfield Health Cash Plan
• Non contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits and Employee Assistance Programme
• And many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

About the Organisation

One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.

People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.

Other roles you may have experience of could include Arrears Officer, Enforcement Officer, Income Recovery Officer, Legal Recovery Officer, Rent Officer, Housing Income Officer, Customer Account Lead, Debt Recovery Officer, Tenancy Enforcement Officer

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature

· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain Patient Services documentation and make sure details are updated with clear and concise information

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / patient stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.

· Support Patient Services Manager with administrative tasks/requests

Person specification:

- Sufficient healthcare knowledge and empathy when managing enquires

- Excellent verbal and written communication skills

- Excellent attention to detail and accuracy

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Professional, methodical and thorough approach to work with a friendly and polite manner

- Ability to work on own initiative as well as part of a team

- Full Driving Licence with access to a vehicle

- Educated to GCSE level minimum

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.

Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.

Main Responsibilities

Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:

People & Culture Strategy

Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.

· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.

· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.

· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.

· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.

Talent Management

Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.

· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.

· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.

· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.

· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.

Performance, Leadership & Capability

Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.

· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.

· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.

· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.

Organisational Culture, Engagement & Wellbeing

Foster a working environment where people feel engaged, supported and able to do their best work together.

· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.

· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.

· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.

· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters. 

EDI & Safeguarding

Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.

· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.

· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.

· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.

· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.

Governance, Risk & Compliance

Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.

· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.

· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.

· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.

Systems & HR Operations

Ensure the efficient, reliable and compliant administration of people processes and systems.

· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.

· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.

· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.

Functional Leadership & Resource Management

Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.

· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.

· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.

· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership

· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field

Experience

· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation

· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations

· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters

· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery

· (E) Experience of workforce planning, recruitment, performance management and organisational change

· (D) Experience of working with trade unions or staff representative bodies

Key skills and knowledge

· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance

· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing

· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively

· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence

· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards

· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery

Personal qualities & values

· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK

· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism

· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment

· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement

· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities

We are partnering with a well-established, purpose-led organisation operating within the housing and care sector to recruit a Finance Business Partner into a key role within their finance team. This position offers broad exposure across management accounting, budgeting, forecasting and statutory reporting, alongside genuine influence with senior operational stakeholders.

Reporting to a senior finance leader, you will act as the lead finance contact for a defined business area, providing high-quality financial insight, robust control and clear advice to support effective decision-making and service delivery.

The Role

You will take ownership of the monthly management accounts process, including preparation of journals, accruals and balance sheet reconciliations, and delivery of timely, accurate performance reporting with meaningful variance analysis. You will lead the annual budgeting and in-year forecasting cycles, working closely with budget holders to support financial planning, challenge assumptions and monitor delivery against agreed targets.

The role also plays an important part in statutory reporting and external audit, preparing supporting schedules, documentation and explanations, ensuring compliance with relevant accounting standards and maintaining a clear audit trail between management and statutory accounts. You will be responsible for developing and reporting financial KPIs and cashflow forecasts, supporting managers to understand performance and implement improvement plans where required.

In addition, you will act as a trusted finance advisor to operational leaders, providing clear, pragmatic financial advice, delivering training where needed, and contributing to continuous improvement of finance processes and reporting. The role includes deputising for senior finance leadership when required, including contributing to board and committee papers and attending meetings.

For more information about the role, please contact Charlotte Dow at Ivy Rock Partners.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are looking for an experienced HR Business Partner to support academy leaders and deliver high quality people-focused advice across the Federation.

This is a hands-on role where you will work closely with senior leaders, providing expert advice on employee relations, workforce planning and organisational change. You’ll lead complex casework, coach leaders on effective people management, and support initiatives that improve engagement, wellbeing and performance.

The role involves regular visits to academies, building strong relationships and ensuring consistent, high-quality HR practice. You’ll also contribute to HR projects, policy development and leadership training.

If you’re a proactive, solutions-focused HR professional with strong ER experience and a passion for education, we’d love to hear from you.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Acting as a trusted HR partner to academy leaders, providing proactive, pragmatic advice on workforce planning, engagement, performance and wellbeing
• Providing expert advice and support to managers on complex employee relations cases, including disciplinaries, grievances, sickness absence, capability management and restructures, ensuring legal compliance and timely resolution
• Coaching and supporting senior leaders to strengthen people management capability and embed best practice, including informal dispute resolution
• Providing expert advice and support to leaders on organisational change, including restructures and TUPE transfers, supporting with managing consultation processes and trade union relationships
• Analysing workforce data and trends to inform HR initiatives such as retention, attendance improvement, and improving the employee experience

For a full list of job responsibilities, please download the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Significant experience operating at HR Business Partner or senior HR advisory level within a complex organisation, influencing senior stakeholders
• Proven experience managing complex employee relations cases, including change management and restructuring, with strong employment law knowledge
• The ability to coach, influence and challenge senior leaders with credibility, empathy and professionalism

For a full job specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email  to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team cover the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience
• IT provision expertise
• Knowledge of MS Intune

Please note this role is a 12 months fixed term contract.

Closing date for applications: 9:00 on Friday 27th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

• £51,481 per annum (rising to £53,591 from April 2026)
• Full time, 35 hours per week
• Permanent contract

About the role

Home-based role within the relevant region (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

This role requires regular travel across the appointed regions/countries to meet and engage with the Chartered Society of Physiotherapy’s (CSP) members and stakeholders. You will also be required to travel to CSP’s head office in London from time to time for team meetings and other organisational activity.

Join CSP’s Campaigns and Regional Engagement team

We have an exciting opportunity for an experienced communication professional to join our successful Campaigns and Regional Engagement team.

In this role, you will help raise the profile of physiotherapy across your appointed regions/countries and support CSP’s work to influence key local and regional stakeholders. Through the development of effective, targeted communications, you will engage and inspire Chartered Society of Physiotherapy (CSP) members to promote the value of physiotherapy within their communities.

A key aspect of the role is building strong relationships with CSP members and especially with our member-led regional networks and country boards, which will involve frequent in-person engagement and travel. You will also contribute significantly to CSP-wide campaigns and events, working collaboratively with colleagues as part of regional and country CSP staff teams.

About you

You will have first-class communication skills, be confident, self-motivated and able to work effectively across team boundaries. Educated to degree level, or equivalent, you will bring expertise in at least one, and ideally several, of the following areas: Stakeholder engagement; media and PR; digital communications; public affairs; writing for publications; event management.

You will be comfortable managing a varied workload, working independently while remaining closely connected to a geographically dispersed team, and travelling regularly to support member engagement across your region.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to four criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 25th February 2026.
Shortlisting outcome: W/C 9th March 2026.
Interview date: 26th & 27th March 2026 (in person in Manchester).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. To read more about our approach to the Disability Confident Scheme, please visit the website.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

HR Advisor

Reports to: People Partner

This is a full-time, permanent position on Crick terms and conditions of employment.

About us

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We have an exciting opportunity for a People Advisor to join our fast-paced, supportive HR team at the Crick.

In this varied and hands-on role, you’ll be involved in a wide range of people activities, including employee relations casework, annual performance and pay reviews, delivery of management training, policy and process development, and people-focused projects that make a real impact across the Crick community.

You’ll support a diverse client group spanning research labs and operational teams, giving you broad exposure and the chance to build strong working relationships across the organisation. Reporting to a People Partner and working closely with fellow People Advisors, you’ll help deliver a proactive, customer-focused HR service, providing relevant and appropriate HR support, while promoting best practice and ensuring compliance with the Crick’s policies, procedures, and employment legislation.

This is a highly visible role, requiring confidence, initiative, and a proactive approach to problem solving and relationship building in a busy and dynamic environment.

If you’re an experienced HR Assistant or Coordinator ready to take the next step in your career, and you’re keen to join a team genuinely committed to developing its people, this is an excellent opportunity to grow and make a meaningful contribution.

What you will be doing

Your responsibilities include but are not limited to:

• Provide general first-line HR support and advice covering all employee lifecycle activity to both employees and managers, working in partnership with People Partners, Senior People Advisors and People Coordinators where relevant
• Trusted advisor to managers and supporting with all people issues enabling them to find and implement the best approach to deal with an issue at hand e.g., performance, conduct, attendance. 
• Provide advice on employee relations matters to ensure that all casework is managed in a fair and transparent manner. This will include absence management, capability, disciplinaries, grievances, flexible working and supporting on restructures and redundancies
• Provide primary support and advice to hiring managers on recruitment activity, including salary benchmarking, interviewing and support with writing job descriptions
• Manage all queries on maternity leave and other family-friendly policies, including meeting with individuals and providing support and advice before, during and after periods of leave

About you

You will have: 

• Proven experience of providing HR advice to managers and employees
• Strong understanding and knowledge of the HR support required when running employee relations cases, in particular absence management, performance management and disciplinary *
• Strong knowledge of UK employment law, HR policies and best practices
• Experience of providing advice and an end-to-end service on maternity leave and other family-friendly leave *
• Ability to work under pressure while balancing timely work output with high levels of accuracy, demonstrating excellent attention to detail *
• Excellent interpersonal skills, with the ability to proactively build effective working relationships with a diverse employee population*

*Minimum criteria

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture! 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.

We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please contact us via our website.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

Join Our Legal Office

The Legal Office is the in-house provider of legal services to the national policy-making and governance institutions of the Church of England (the National Church Institutions, "NCIs"), which are some of the largest charities in the UK (including statutory corporations and a Royal Charter corporation), the largest of which are the Archbishops' Council, a national policy and strategic decision-making body, the Church Commissioners, a substantial endowment fund with assets valued at £11.1bn (2024) which has positioned itself at the forefront of Responsible Investment and which supports the mission of the Church, and the Church of England Pensions Board which stewards a £3.4bn fund. The Legal Office also advises the General Synod, which is a legislative assembly which makes primary and secondary legislation subject to the approval of Parliament.

We are a small, inclusive team which will comprise 17 legally qualified staff, with three paralegals and two support staff. Our professional backgrounds are diverse, with members coming to us from private practice in law firms, the Bar, from government, and from regulators.

Our work is firmly values led and requires the provision of advice on diverse and intellectually stimulating points of law at the intersection of public and private law. The work is high quality, groundbreaking, engaging, and rewarding. We are a collegiate and supportive team, and we are proud of the work we do.

About the role

As a member of the Legal Office Advisory Team, you will be providing legal services to the National Institutions of the Church of England, focused on giving legal advice across a diverse and interesting range of subjects which bear on the operations of the Church Commissioners and other parts of the national Church of England.

You will be joining us at an exciting time for the organisation and the role will offer you the opportunity for genuine career growth and development in a supportive environment, including interaction with some of the most senior stakeholders in the organisation. You will be able to take a leading and meaningful role in existing and new projects.

You will also be a member of the Legal Office's advisory team, undertaking as appropriate a wider range of duties as a legal adviser within the National Church Institutions.

This role will include:

• Working with senior counsel and other stakeholders in relation to drafting and reviewing contracts, and supporting effective legal compliance and due diligence.
• Providing timely, legally sound and pragmatic subject matter expertise into national projects including contractual risk reviews, and drafting and amending terms, and negotiating terms with counterparties (both standard and bespoke).
• Supporting the development and roll out of training and knowledge management in connection with contracts and other areas of professional practice.
• Provision of advice to the Church Commissioners, the Archbishops' Council, the Church of England Pensions Board, their boards, committees and staff on legal and procedural issues arising out of their work. Some of these activities are legislative or regulatory in nature.

Key role requirements

• This role requires hybrid working with some regular weekly travel to London.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

To be successful in this role, you will need to have/be:

• Qualified barrister or solicitor (England & Wales)
• Strong experience in your chosen area (contracts, commercial, or advisory)
• Excellent communication and drafting skills
• Ability to provide clear, pragmatic advice on complex issues

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of circa £73,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 

• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Please note: You must have the right to work in the UK to be considered for the role.

Applications via Pathways, our Career Platform, close on 16 February 2026

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager (Role availabel for immediate Start)

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week - (three days per week in office)

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.  
• Lead on setting up new projects, ensuring that we are collecting the right data at the right time
• Ensure that our systems support effective and efficient data collection and staff are trained in effective data collection. 

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

Do you want to be part of the team leading a busy Community Centre in the heart of Shoreditch that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Who we are

St. Hilda’s East (SHE) is a local charity which aims to combat the challenges arising from deprivation and social exclusion through the delivery of a wide range of engaging activities which promote wellbeing and social connections. Located in Tower Hamlets, our services include pre-school sensory play, youth programmes, social activities and support for older people, advice, a food co-operative, wellbeing activities for people experiencing mental health issues, and volunteering placements.

Founded in 1889 by alumnae of Cheltenham Ladies’ College, we now work from two sites – our large, friendly community centre located in Shoreditch and an Elders Day Centre for the Bangladeshi and other communities in Shadwell. At our Shoreditch community centre, we deliver a wide range of services, activities and events and provide office and meeting space for other organisations. We also manage 2 neighbouring buildings which are tenanted.

Job Purpose:

Working from St. Hilda’s East Community Centre in Shoreditch, the Facilities Assistant will support the Head of Operations, in the day-to-day running and improvement of SHE’s buildings and spaces – ensuring they are tidy, safe, clean, fit for purpose and welcoming. This will involve improving and implementing best practice procedures primarily regarding facilities and all elements of health and safety across both our sites - ensuring that we comply with regulatory standards.

This job is for you if:

• you’re friendly, people focused and motivated by working in a community setting.
• are highly organised, practical and adaptable with great written and verbal communication skills and strong attention to detail.
• you have hands-on experience looking after buildings or facilities and feel confident managing health & safety, compliance, record keeping and contractors to keep spaces safe, tidy and well run. have a flexible, creative approach to work with the willingness to learn, handle multiple expectations and work within a diverse team.

Benefits 

You will have access to an Employee Assistance Program, Training & Development support, flexible working arrangements and 25 annual leave days prorated plus bank holidays.

Closing date for applications: 22nd February 2026 at 23:59 

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion anddiversity. We are working towards a goal where our team fully reflects the diversity anddifference in lived experiences of our local community.