Advice service manager jobs

As a Bid Writing professional, you will be responsible for raising significant funds (Corporate, Community, Trusts & Foundations), secure new business partnerships to achieve sustainable, long-term funding, contract-winning and other income generation for Young Barnet Foundation.

Develop and manage Marketing and Communications strategy

Responsible for supporting YBF members through training, funding opportunities and grant applications and sharing knowledge and experience with over 200 members.

About Us

Advocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 44 employees.

About the role

The post holder will provide support to clients who lack capacity and to implement the safeguards of the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards. They will provide non-instructed advocacy (NIA) support to people who lack capacity to make specific decisions and who have no-one else to support them. The successful candidate will travel efficiently and effectively within the Advocacy Support Cymru area of operation.

This role will operate within the Hywel Dda University Health Board Area.

About you

You will have experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals. Knowledge of the role of the Independent Mental Capacity Advocate as defined in the Mental Capacity Act 2005 is essential.

Previous direct experience in the role would be preferred but training will be provided.

Essential Information

The salary band for the role is £24,725 to £29,202, based on a 37 hour week.

This post is for 37 hours a week.

All successful candidates will require an enhanced DBS check.

Closing Date: 5pm, 16 May 2025.

Only successful candidates will be contacted for interview. Interviews will be conducted in English.

Please download a copy of the full Job Description and Person Specification before finalising your application.

Hours: 37.5 hrs a week – week 1, 4 nights per week, week 2, 3 nights per week (including weekends and bank holidays)

Are you passionate about empowering young people to move forward from homelessness, trauma, or complex life experiences? Do you want to be part of something new, exciting, and truly life-changing? If so, we want to hear from you.

Peabody is launching a brand-new supported housing service in Lambeth for young adults aged 19 to 25 who need tailored, trauma-informed support to rebuild their lives. We're recruiting multiple Waking Night Housing Support Workers to join us at the very start of this journey.

About the service
This new service will offer a safe, stable, and supportive environment for young people facing homelessness, many of whom may have mental health challenges, substance misuse issues, or experience of the care or criminal justice system. You’ll be part of a team delivering intensive, person-centred support that helps them build resilience, learn life skills, and take steps toward independent living.

What you’ll be doing

• Managing a small caseload of young people, meeting regularly to review progress and goals
• Developing support plans and risk assessments tailored to individual needs
• Supporting with housing applications, budgeting, benefits, and life skills
• Signposting to mental health, substance misuse, and safeguarding services
• Building trusted relationships while maintaining professional boundaries
• Ensuring accurate record-keeping using Microsoft Office and case management systems

Who we’re looking for

We’re looking for passionate, reliable, and empathetic individuals with:

• Experience supporting young people aged 19–25 in supported housing, education, youth work or care
• Understanding of homelessness and housing legislation
• Experience in support planning and risk assessment
• Confidence signposting to specialist services (e.g., mental health, substance misuse, exploitation)
• Excellent communication and IT skills, with strong attention to detail
• A flexible approach to shift work, including weekends and bank holidays (non-negotiable requirement)
• A trauma-informed and safeguarding-focused approach to care

Important: Your personal statement must clearly confirm:

• That you are able to work 37.5 hours per week
• That you can work on a shift rota covering night shifts, working four nights week one, then three nights week two, including weekends, and bank holidays

Only candidates who meet the essential criteria and confirm availability will be shortlisted for an initial screening interview.

Why Join Peabody?

• A rewarding role where your work directly impacts young lives
• 25 days’ annual leave (plus bank holidays)
• Generous pension (up to 10% matched)
• Paid qualifications and apprenticeship opportunities
• Flexible benefits including healthcare, dental, and retail discounts
• Family-friendly policies and 2 paid volunteering days per year

Additional Information

• This role requires an Enhanced DBS check
• Peabody does not offer visa sponsorship – you must have the right to work in the UK

Closing date: 15th May 2025 at midnight.

Screening interviews will take place between 21–23 May. Candidates may also be invited to attend an in-person interview and complete an online assessment during that week or the following week.

Acorns Children’s Hospice provides specialist care and support for babies, children, and young people who are life-limited or life-threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun, and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

This is a brilliant opportunity to take on a high-performing team at a time when Acorns is really moving forward. Supported by strong internal resources, the Head of Public Fundraising will drive growth across Individual Giving, Legacy, In-Memoriam, Digital and Prize-led Giving in the context of a highly collaborative, whole-organisation approach to fundraising.

The immediate focus will be on making the most of existing programmes, strengthening audience insight, and getting the team ready to play a major part in the organisation-wide appeal launching in 2025.

Growing Individual Giving income from £1.6 million to £2 million over the next two years will be a central priority, alongside expanding digital and prize-led fundraising and sharpening supporter journeys across the board.

As Head of Public Fundraising, you will: 

• Develop and implement a data-driven strategy for all areas of public fundraising to meet growth targets.

• Lead the Individual Giving portfolio, ensuring growth across direct mail, face-to-face acquisition, mid-value development, and telemarketing.

• Oversee the successful delivery of cash appeals, ensuring they meet both income and ROI targets.

• Drive the expansion of digital fundraising and prize-led giving, including managing the growing digital fundraising portfolio and prize-led initiatives.

• Work closely with cross-functional teams, including Marketing & Communications, to ensure campaigns are well integrated and aligned with the overall fundraising strategy.

• Manage and develop a high-performing team, providing leadership, coaching, and clear performance metrics.

• Collaborate with senior leadership and internal stakeholders to drive the strategic direction of public fundraising.

About you

The role needs someone who’s as comfortable setting long-term plans as they are getting hands-on when needed, whether that’s developing appeals, working with agencies or supporting new product ideas. Collaboration across fundraising, care and supporter engagement teams will be essential to making this happen and building an even stronger supporter-first culture at Acorns.

If you’re a senior Individual Giving expert who’s ambitious for supporters and income, this is a chance to take ownership of a strong portfolio, drive innovation, and make a real impact on Acorns’ future.

You will have:

• Extensive experience in Individual Giving (substantial direct marketing experience is essential)

• A history of successfully leading fundraising teams and delivering significant income growth.

• Strong strategic vision, with the ability to adapt and innovate based on data insights and audience understanding.

• Experience in working collaboratively across teams to achieve shared objectives.

• Excellent communication and networking skills, with the ability to build strong relationships internally and externally.

Hybrid working

This is a mostly home-based role, with c.2 days per week in the (Birmingham) office. If you require flexibility around this, please don't hesitate to apply - we can discuss options during the briefing call. 

Employee benefits

Benefits include:

• 31 days annual leave including bank holidays, rising to 35 days after 3 years’ service
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Join Our Friendly Insurance Team in Lancing!

Job Title: Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £25,685 per year, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent

About the Role:

We’re Unity Insurance, part of the Scouts, and we help charities and youth groups like Scouts and Guides get the right insurance to keep doing their amazing work.

We’re looking for a friendly and helpful Account Handler to join our team. If you’ve worked in insurance and enjoy helping people, this could be a great fit for you!

What you’ll do:

• Be the first person our clients speak to

• Give quotes, advice, and support

• Help clients with renewals, updates, and claims

• Offer extra insurance products that may help them

• Make sure everything is done accurately and on time

• Help us keep our clients happy and bring in new ones

What we’re looking for:

• Experience working in insurance and with customers

• A good understanding of youth groups and small charities

• Basic knowledge of insurance rules and guidelines

• Confident using computers and insurance systems

• Insurance qualifications (or working towards them)

Why join us?

You’ll be part of something meaningful—supporting organisations that give young people skills for life.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Wednesday 14th May 2025

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

About the role

As a Peer Support Worker, you will use your skills and experience to work directly with people with mental health issues in group and one to one settings. You will work with the Wellbeing Assessors and Team Leads to provide Wellbeing support to patients within their particular Primary Care Network (PCN). This part of the Solent Mind Wellbeing Service provides one to one wellbeing support within the GP practices, working alongside the wider Primary Mental Health & Wellbeing service.

• Hours: 7.5 hours per week
• Location: Chandlers Ford PCN (GP surgeries within the Chandlers Ford Primary Care Network)

About you

You will need to have personal, lived experience of a mental health issue, as well as experience of working with people with mental health needs, excellent communication skills and a strong understanding of the key difficulties and challenges faced by people on their recovery journey

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Thursday 15 May 2025.

Interview date: Week commencing 26 May 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

About the role

As a Wellbeing Assessor, you will undertake assessments of patients in order to understand their individual needs and identify the most appropriate support for them, working collaboratively with other partners in the Primary Care Mental Health Service and associated organisations.

• Hours: 18.5 hours per week (one day must be a Thursday from 9.00am to 5.00pm)
• Location: GP Surgeries within Eastleigh Health PCN

About you

You will have experience of working with vulnerable people who have diverse need. You will have experience of working in a mental health setting.

You will need good communication, IT and teamwork skills.

Tell us in your supporting statement how you meet each of the person specifications in the job description. We are especially interested in hearing about your experience of working with people with diverse needs in a mental health or similar setting.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Wednesday 21 May 2025.

Interview date: Week commencing 2 June 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Peabody is launching a brand-new supported housing service in Lambeth for young people aged 19–25. We’re looking for a part-time Housing Support Worker to join this exciting new service and make a real difference in young people’s lives.

You’ll support young adults who have experienced homelessness, trauma, or complex life circumstances—including mental ill health, substance misuse, or time in care or the criminal justice system. This is your chance to help them build independence and a brighter future.

What you’ll be doing

• Providing one-to-one support to a small caseload of young people
• Supporting young people with life skills, goal setting, benefits, housing applications, and budgeting
• Developing and maintaining person-centred support plans and risk assessments
• Signposting to services such as mental health, substance misuse, and safeguarding support
• Recording accurate notes and actions using Microsoft Office and internal systems
• Supporting the overall team to deliver a safe, stable, and trauma-informed service

Who we’re looking for

You’ll be someone who:

•  Has experience working with young people in housing, youth work, or support roles
• Understands homelessness, housing legislation, and trauma-informed support
• Can confidently develop and review support plans and risk assessments
• Has excellent IT skills and attention to detail
• Can build trust while maintaining clear professional boundaries
• Is available to work 18 hours a week across 7 days, including some weekends and bank holidays (this is essential and non-negotiable)

Your personal statement must clearly confirm your ability to:

• Work 18 hours per week
• Work shifts, including weekends and bank holidays
• Meet the essential criteria listed in the advert (with examples)

Only candidates who meet the essential requirements and confirm their availability will be shortlisted for interview.

Why Join Peabody?

• 25 days' annual leave (pro rata) plus bank holidays
• Pension up to 10% matched
• Paid-for qualifications and training
• Flexible benefits including healthcare, dental, and discount portal
• Family-friendly policies and 2 paid volunteering days per year
• A chance to be part of a new service that changes lives

Selection Process

• Closing date: 15th May 2025 at 23.59pm.
• Screening interviews will take place between 21–23 May
• If successful, you may be invited to an in-person interview and online assessment during that week or the following week

Please note: Peabody does not provide sponsorship as a licensed UK employer.

Are you passionate about offering boys and men the best start in life by providing support to fathers and families? This is an exciting opportunity to be part of a specialist and dynamic charity providing emotional and practical support to boys and men. We are looking to recruit Project Coordinator(s) (Fathers team) you will be responsible for delivering a range of services supporting Future Men’s work with fathers. The post holder will alongisde direct work with fathers, support the Senior Leadership Team with formulating a strategy for developing work with fathers across localities, in line with FM’s vision, mission and values and Business Plan. A key element will be to support new developments, identify best practice in work with fathers and embed these in current services.

This full-time permanent role is based in south London and work alongside statutory services.

 At Future Men, through our practice-led services, we work with boys and men from childhood through to Fatherhood, to help them become healthy, dynamic, future men. From structured school programmes and youth hubs, to individual one-to-one sessions and outreach work, we provide the vital support and advocacy that changes boys and young men’s lives for the better. We focus our work with boys and men who face structural discrimination and disadvantage, including of race, income, and community. 

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

Job Description

Spires was established as a response to homelessness in the late 1980s. Initially providing a hot meal, clothing, and advice to those who came for help, Spires has developed into an organization that provides a range of services, including day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. 

Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation, reducing the risks they face, and increasing their choices. We assess need, create support plans, and provide ongoing key work to empower people to improve their circumstances.

Purpose of Role:

• Support the effective delivery of Spires services across the range of activities provided, 
• Provide casework, support planning, and key working sessions for Spires’ clients.
• Assess and respond to client needs, ensuring high-quality, person-centred support.

Position in Organisation:

Part of the Spires Support Team, reporting to the Head of Clients Services. This is a new position and will work across all of Spires’ services. 

Working Contacts:

• Internal: Collaboration with staff and volunteers, particularly the head of client Services, Service Coordinators, and other support workers.
• External: Direct engagement with vulnerable individuals and coordination with partner agencies as part of a multi-agency approach.

Key Duties and Responsibilities:

• Ensure smooth and safe running of drop-in sessions in collaboration with staff and volunteers.
• Welcome and assess new clients, providing appropriate support and referrals.
• Maintain a psychologically informed environment and manage challenging behaviours effectively.
• Supervise and support volunteers.

Outreach and Support Work:

• Engage with individuals in various settings to connect them with relevant services.
• Conduct needs assessments, crisis interventions, and ongoing support planning.
• Assist clients in achieving support plan goals, including attending appointments.
• Work with partner agencies to coordinate multi-agency support.

Information Management:

• Maintain accurate, GDPR-compliant client records and case notes.
• Report safeguarding concerns and contribute to service improvements.
• Keep up to date with sector developments and best practices.

General Duties:

• Adhere to Spires’ policies and contribute to organisational development.
• Engage in personal development and team collaboration.
• Undertake other duties as required, including session cover.

Person Specification:

Essential Experience:

• Supporting people experiencing or at risk of homelessness.
• Working with vulnerable adults with complex needs.
• Managing a caseload within a support setting.
• Maintaining professional boundaries while managing challenging behaviour.
• Liaising with service providers to improve client access to support.

Desirable Experience:

• Working with volunteers.
• Supporting individuals engaged in high-risk activities.

Essential Knowledge:

• Understanding issues faced by vulnerable individuals, including those in high-risk activities.
• Trauma-informed practice and safeguarding principles.
• Confidentiality, data protection, and social care services.

Desirable Knowledge:

• NVQ2/3 or equivalent in a relevant field.
• Understanding of health promotion and sexual health.
• Current UK  Driver Licence

Essential Skills and Qualities:

• Flexibility to work varied hours, including evenings.
• Strong communication and IT skills.
• Ability to work under pressure, manage time effectively, and work independently.
• Commitment to inclusivity and equality.

Summary of Terms and Conditions:

• Location: Based at Spires’ Offices, 5 Stockwell Mews, SW9 9GX
• Probation: Six-month probation period.
• Notice: One week’s notice during probation, four weeks thereafter.
• Annual Leave: 35 days pro rata (including bank holidays and three closure days over Christmas).
• Pension: Employer contribution of 5%, employee contribution of 3%.
• Other Benefits: Life and income protection insurance for eligible employees.
• Expenses: Travel expenses reimbursed as per policy.
• Safeguarding: Adherence to Spires’ safeguarding policy; subject to a DBS check.

this is rolling recruitment and we will be actively interviewing throughout the recruitment process.

​

Location: Home-based, with one day per week travel into the Bedford and Croydon offices, with travel to project sites and Respect’s office as necessary 200a Pentonville Road, London N1 9JP.

Responsible to: Head of Safe & Together

Salary: Point 42 – 45; £44,637 to £47,667 (a London Allowance will be applied to employees who live in London of £3,299 plus 6% employers’ pension subject to an additional minimum 2% contribution by the employee)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week, 5 days per week

Job type: Fixed Term; maternity cover starting at the end of July 2025 for 8 months with a possible extension. 

About the role:

Respect is looking for a new Safe & Together Implementation Lead to cover maternity leave for the current postholder. This role is primarily based in Croydon and Bedfordshire local authorities. We’re looking for someone with demonstrable experience in service delivery within the Children's Services and Domestic Abuse sectors, including monitoring, evaluation, and improvement. You will be a confident planner and negotiator within the sector, providing training, consultations, and coaching. 

About you:

• Track record of driving service delivery improvements in the Children's Service relating to Domestic Abuse and children's safeguarding.
• Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect 
• Ability to handle sensitive information, and work with discretion 
• Experience in practice development and coaching
• Ability produce briefings for a wide range of actors, and negotiate with key stakeholders within the local authority 
• Ability to use your own initiative as well as part of a team

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

How to apply 

Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.

Please ensure that all application submissions are submitted in Word Document format only. 

Successful applicants must reside in the United Kingdom. 

We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics, particularly people from the following under-represented groups on our staff team:

• Black and minoritised people 
• Deaf and disabled people 

We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable. For more information, please review the job description (see link)

Closing date: 15th May 2025, 23:59

Interviews to take place: Friday, 23rd May 2025. These will be held via Microsoft Teams.

Soil Association

Group Financial Controller

£69,000 - £73,000 plus excellent benefits and flexible working policy

Bristol / Hybrid working

About Us

The Soil Association is the charity joining forces with nature for a better future: a world with good health, in balance with nature, and a safe climate.

For over 75 years, the Soil Association has worked to transform the way we eat, farm and care for our natural world.

We build real solutions from the ground up. Because the only way to solve the issues facing our world is to understand that they are all connected - and that food, farming and forestry are a vital part of the solution.

Together, we are a force for nature.

Our charity helped to establish and has ongoing involvement in:

• our wholly-owned subsidiary Soil Association Certification Limited - the UK's largest organic certification body
• Food for Life - our programme making good food the easy choice for everyone
• the Soil Association Land Trust - who acquire and maintain farmland sustainably and connect the public with land stewardship

We're also a lead partner in several programmes that work directly with communities to deliver positive change and hopeful solutions. These include: Innovative Farmers, Sustainable Food Places, Food For Life Get Togethers.

The role

We are currently looking to recruit a Group Financial Controller - an exciting opportunity to provide strategic financial leadership across the Soil Association Group, comprising both charities and commercial companies, including a new digital start-up, all working to transform the way we eat, farm and care for our natural world.

As an experienced finance professional you will lead the Group's financial planning and accounting and provide high level analysis and advice to trustees and leadership teams.

The role heads up the Group finance function, a respected and motivated team, and works collaboratively across the Group supporting income generation and financial management.

We are in the process of updating our financial processes and systems and we are looking for someone to continue the journey to improve our efficiency, provide better data analysis and improve internal controls.

As a member of the Executive team you will also contribute to the strategic direction and sustainability of the organisation whilst ensuring its vision and core values are upheld.

About you

You will:

• Be a qualified accountant with experience of leading a finance function in a complex organisation and have significant post qualification experience working in the not for profit sector ideally in a charity and a solid understanding of the Charity SORP .
• Be a strong leader able to communicate well with your peers and team members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders. Experience of transforming finance systems and processes is also highly desirable.

• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service. You will demand high standards, whilst being an empathetic and supportive manager who works collaboratively with people of all levels
• Be financially and politically aware, bringing a high level of knowledge on the delivery of good financial control and financial governance ensuring that an effective service is delivered.
• You will be passionate about the natural environment and be motivated by the Soil Association's vision for regeneration.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• £69,000 - £73,000 plus excellent benefits and flexible working policy
• Bristol / Hybrid working
• 27 days holiday plus Bank Holidays, increasing with length of service

We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.

£32,000.00 per annum, working 35 hours per week.

(£32,000 on starting increasing to £33,093 once successfully passed probation)

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Payroll

Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin and Payroll Manager, Director of People and Director of Finance to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.

HR Admin

Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Respond to straightforward policy and process queries, providing appropriate advice and guidance in line with Look Ahead policy, ensure that urgent items are prioritised and that any issues are highlighted and resolved as quickly as possible; escalate to the Admin Manager or an HR Business Partner as appropriate

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Can work to tight deadlines and deliver accurate work on time
Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
Good attention to detail with minimal errors
Ability to prioritise and manage multiple tasks
Proactive and enthusiastic in approach to work and improving processes
Is confident in successfully resolving issues or conflict
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude

For the full list, please see our website.

What you'll bring:

Essential:

Excellent attention to detail and high levels of accuracy
Previous payroll experience
Experience using iTrent or similar payroll/HR system for payroll purposes
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Experience of dealing with staff payroll and/or HR queries in a timely manner

Desirable:

Social Housing experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.