Area development manager jobs
About the role
Are you a strategic, compassionate, leader with a deep commitment to equality, justice and human rights?
Stand Against Racism & Inequality (SARI) is seeking a new Head of Services to join our senior leadership team and help shape the future of our frontline work. This is a unique opportunity to lead a passionate team delivering casework support, training, education, and community outreach to tackle hate crime and promote safer, more inclusive communities.
As Head of Services, you’ll oversee our day-to-day service delivery—ensuring it remains high-quality, trauma-informed, and aligned with our values. You’ll help us meet our contractual commitments, identify emerging needs, and strengthen our impact. You’ll also play a key role in developing staff, representing SARI externally, and supporting organisational strategy, income generation and policy.
Your responsibilities will include:
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Leading and supporting the delivery of SARI’s casework, education, and training services.
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Managing and mentoring staff across multiple teams and workstreams.
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Identifying patterns and trends in hate crime and feeding this into local responses.
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Representing SARI at public events, forums, and in the media.
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Contributing to strategic planning, policy development, fundraising and partnerships.
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Supporting the wellbeing, supervision and development of staff through inclusive and empowering leadership.
About you
We’re looking for someone with:
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Strong leadership and staff management experience.
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A deep understanding of discrimination, oppression and equalities issues.
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Experience of delivering support or advocacy services to marginalised communities.
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Excellent communication skills and a confident approach to partnership working.
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A strategic mindset and ability to juggle operational demands with long-term planning.
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A values-led, trauma-informed approach that centres service users and staff wellbeing
What we offer
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25 days annual leave + bank holidays (rising by 1 day per year to 30 days)
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Hybrid and flexible working
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External trauma-informed 1:1 and group supervision
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A supportive, inclusive and mission-driven team
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The chance to make a meaningful difference to people’s lives
To apply
Visit our website to download the application pack and apply. We warmly welcome applications from people from diverse backgrounds, especially those with lived experience of discrimination or marginalisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.
This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.
If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.
The client requests no contact from agencies or media sales.
About Us
The Natural History Museum is one of one of the world’s best-loved visitor attractions, as well as a leading science research centre and commercial event space. We use the unique collection of more than 80 million objects we look after and our unrivalled expertise to tackle the biggest challenges facing the world today. Each year we welcome more than five million visitors from around the world to our sites in London and Tring.
We’re at a pivotal moment in our history. Our new strategy sets out our ambition to play a central role in tackling the increasing threats facing the natural world. We have ambitious plans leading up to our 150th anniversary in 2031 and are looking for talented people who share our mission and are excited to help drive these changes. Along the way, we aim to offer you a supportive and nurturing environment, with the opportunity to be part of a high-performing team. We’re dedicated to providing opportunities for personal progression through our learning and development programmes and are committed to identifying and providing opportunities for internal progression.
Diversity and inclusion matter to us
We welcome applications from everyone! Diversity, inclusion and the feeling
of belonging matters to us. By attracting people from a broad range of backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional working environment. All our staff work to embody our behaviours of being curious, ambitious, pioneering, teaming up, acting with pace and sharing the wonder.
We know we have more to do, but we’re committed to making sure that everyone who works here feels valued, respected and that they can thrive.
Thriving at the Museum: the way we work
Our vision is a future where both people and planet thrive. To accomplish this, we’re delivering an ambitious strategy by 2031 to create advocates for the planet. To achieve this shared goal requires each of us to behave in ways that help everyone to thrive. We are proud to work at the Museum and have identified the qualities we all need to embody to reach this shared ambition.
We’re ambitious. To make a difference on a global scale we have to push the boundaries and be big and bold not only in our thinking but in the goals we set. We act with integrity, but this doesn’t mean we’re rigid or inflexible.
We drive ourselves and others to be excellent at what we do and identify opportunities to make a difference to the organisation wherever we can.
We’re curious. We never stop learning. We ask questions to advance our understanding, skills and professional knowledge and look outwards beyond the organisation to learn from others. We seek out and actively listen to different perspectives and to take time to reflect. We’re thoughtful and always receptive to new ideas and ways of working.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We relish telling stories to inspire others. We’re passionate about what we do, sharing our own knowledge and expertise. We’re proud of where we work and never take this for granted.
We’re pioneering. We’re not afraid to try something new. We experiment, embrace complex problems and use good judgment and evidence to innovate and take risks. Always adaptable, we’re ready to change our approach.
We don’t dwell on setbacks or get preoccupied with problems – we find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We empower and support each other, sharing information, skills and experience so that all of us are equipped to succeed. We never let difficult moments develop into bad working relationships.
We act with pace. We prioritise action, are efficient and always focus our efforts where we know we can make the biggest impact. We don’t wait to be told what to do - we take the initiative and deliver on our responsibilities with momentum. We’re decisive and once a plan is set, we all get behind it to make it a success.
Role Summary
Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.
Reporting into the Head of Resources & Planning, this role provides the opportunity to join a Development operations team in driving forward the exciting, ambitious and transformational NHM150 campaign. You will have the opportunity to be innovative and proactive, as well as utilise your creativity, project management and organisational skills to oversee donor recognition and ensure we are providing a consistent and best in sector experience for our donors and partners.
Main tasks and responsibilities
Stewardship and supporter journey
- Working closely with the Head of Philanthropy and Head of Corporate Partnerships, lead the development of a structured, overarching stewardship programme that works across the Museum. Take a supporter journey approach and ensure the programme includes a creative and innovative range of benefits and recognition to foster well-managed, mutually beneficial and lasting relationships with funders.
- Coordinate stewardship efforts and work with colleagues to produce tailored stewardship plans.
- Provide strategic and day-to-day advice and guidance to staff on stewardship.
Funder recognition
- Work with the Philanthropy and Corporate Partnerships departments to ensure a cohesive approach to the funder benefits matrix and recognition and acknowledgement.
- Advise and lead on funder inclusion with event and event material including, speeches, invites and associated thanking moments
- Lead on the creation and implementation of a funder recognition strategy for each major project and giving mechanism, ensuring consistency with the Museum’sdeli Naming and Recognition Policy and including, but not limited to, funder boards and naming opportunities.
- Lead for Development on work with the Design, Comms, Marketing and Digital team to develop agreed frameworks and ‘lock-ups’ for the NHM’s brand and visual identity. Create agreed procedures to ensure sign-off by all parties which is effective and well-communicated.
Communications and reporting
- Support colleagues in researching, writing and producing high-quality impact reports for funders in line with Deeds of Gift, contracts and other agreements.
- Support the creation of the Museum’s Annual Review, Annual Report and similar impact reporting; ensuring appropriate funder recognition.
- Manage the annual Season’s Greetings cards creation and distribution
Other responsibilities
- Build and maintain strong working relationships with a diverse group of Museum stakeholders, to ensure stewardship plans and activities are successfully coordinated and delivered.
- Responsible for oversight of Supporter Cards for key Development supporters, working with the Database team to create and distribute.
- Develop a strong knowledge of sector best practice through networking, benchmarking against comparable institutions, identifying and undertaking training and development opportunities, and where appropriate implement these best practices at the Museum.
- Record essential information accurately and appropriately, using Development Group systems and the Raiser’s Edge database. This includes tracking agreed and live negotiations for funder recognition and commitments on major projects.
What we’re looking for
Essential
- Significant experience in a fundraising / funder management role, or similar project management experience
- A strong working knowledge of the role of stewardship in the not-for-profit or cultural sectors, with the ability to initiate and manage stewardship activities.
- A proactive, positive and creative approach to stewardship, with the ability to recognise and create relationship-building and strengthening opportunities.
- Excellent interpersonal, oral and written communication skills, with the ability to communicate effectively both face-to-face and through written material such as letters, reports and visual presentations.
- Attention to detail and ability to successfully negotiate with colleagues across the Museum to monitor and deliver donor recognition requirements.
- A team player, able to work flexibly and positively with colleagues to achieve shared goals.
- Excellent organisational and project management skills, with the ability to manage a busy workload, set priorities, meet deadlines and work unsupervised.
Desired
- Experience working on a major capital campaign
- Experience of using a fundraising CRM such as Raiser’s Edge NXT
- Demonstrated commitment to best practice and innovation
- An interest in the Museum and its mission
- Willingness to work occasional evening/weekend events
Key information
Salary: £38,347 per annum, grade 4
Hours: Full time, 36 per week
Contract: Permanent
This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
Our benefits
In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.
- Wellbeing and work-life balance
- Generous annual leave allowance of 27.5 days holiday plus public holidays
- Enhanced sickness pay to support you through periods of illness
- Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
- Flexible working and hybrid working arrangements where the role allows
- A 24/7 employee assistance programme including face to face counselling sessions
- Occupational health advice and support
- Eye care vouchers for display screen users
- Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work
Financial
- Generous defined contribution pension scheme with employer contribution up to 10% of salary
- Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
- Season ticket and cycle loans to help you spread the cost of cycling to work
- Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
- 20% discount in our NHM shops both online and in store
- Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
- Discounts at local shops and restaurants within the South Kensington area
Cultural and lifestyle
- Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
- Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
- Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
- Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga
Family friendly
- Enhanced pay for maternity, paternity and adoption leave
- Flexible working and hybrid working arrangements where the role allows
- Supportive policies to help you manage fertility treatment
- Paid special leave to help you manage unexpected life events or to make caring arrangements
How to apply
To apply, please complete an online application through our recruitment portal.
The closing date for applications is 06 July 2025, 23:59.
First stage assessment for this role is likely to take place in week commencing 21 July 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.
Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
The Role
This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.
NHS Engagement & Relationship Management
▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.
Engagement Campaigns
▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.
Post Discharge Support Project
▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.
▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.
▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
▪ Work with our supporters and past patients and families in the development of projects and services.
▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.
Monitoring, Evaluation & Reporting
▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.
Who We’re Looking For
We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.
You’ll bring:
• Strong project management skills, with experience of engaging with stakeholders and reporting on services.
• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.
• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.
• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.
• Excellent communication skills and an authoritative, professional manner when representing the charity.
• A collaborative approach to teamwork, including chairing meetings and motivating others.
• The ability to make sound decisions under pressure and communicate them clearly and constructively.
• An understanding of paediatric or neonatal care environments is desirable but not essential.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days holiday plus Bank Holidays
• £200 professional development budget annually
• Hybrid working opportunities
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
How to Apply
To apply for the Service Delivery Manager role, please submit the following:
• A copy of your CV
• Answers to our four screening questions (these form a key part of the selection process)
• An optional cover letter if you’d like to share any additional details or context about your experience
We look forward to hearing from you!
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Shape the Future of Home Care in Rural Perthshire.Lead a forward-thinking social enterprise delivering vital care services in rural communities
We are excited to announce an opportunity to establish and lead Heartland Cares Ltd, a start-up social enterprise, providing home care in rural Perthshire. We are seeking a dynamic Chief Executive Officer / Home Care Manager to shape and drive this innovative initiative. Working with an ambitious Board of Directors, and initially in the Rannoch and Dunkeld and Birnam areas, his role offers the chance to build a new and tranformative model of community-led care, enhancing services in remote rural areas.
Key Responsibilities:
- Lead the development of a high-quality home care service tailored to rural areas.
- Build, motivate, and manage staff and volunteers, ensuring excellence in care and service delivery.
- Oversee the day-to-day operations and service delivery
- Build and maintain strong partnerships with local trusts, councils, stakeholders, and regulatory bodies.
- Ensure compliance with Care Inspectorate standards and lead the registration process.
- Manage financial operations, including budgeting.
- Act as the spokesperson for the organisation, promoting its services to local communities.
- Report directly to the Board, ensuring alignment with the charity’s mission and governance requirements.
Why Join Us?
- Make a Real Impact: Shape a service that directly improves lives.
- Innovative Approach: Be at the forefront of community-led care solutions.
- Supportive Team: Work with a committed and passionate group of professionals.
- Career Growth: Lead a growing organisation with long-term potential.
- Beautiful Location: Enjoy working in the heart of rural Scotland.
Are you the right fit?
We are seeking an enthusiastic and highly motivated individual with a passion for making a positive impact in rural, remote communities. The ideal candidate will hold a Level 7 practitioner qualification (meeting SSSC criteria) and have proven leadership experience in care services within community settings. Financial management and exceptional communication skills are essential, along with a good understanding of the unique challenges rural communities face in accessing health and social care services.
If you are committed to building an organisation that ensures people can receive care within their own communities, we would love to hear from you!
Application notes
To apply for this post please send your CV and a cover letter of no more than two sides of A4 outlining your reasons for applying and demonstrating how you meet the requirements set out in the Job Description. Please send this to the email found in the Job Pack (downloadable from this site).
Closing date for applications is midnight on 8th August 2025.
Interviews: To be held at a mutually agreeable time shortly after the closing date.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a motivated, compassionate individual with a passion for social justice to make a real difference in our local community. Reporting to the Trustee Board, this role will be responsible for the overall strategic direction, management and financial sustainability of Stratford-upon-Avon Foodbank. Leading our staff and volunteer team, to provide emergency food and practical support to those in crisis and, in the longer term, working with our partners to help us realise our ambition to ensure everyone has enough money for the essentials, and to end the need for emergency food and foodbanks for good.
Role details:
Location: Stratford-upon-Avon (Hybrid – Fred Winter Centre + flexible/home working)
Hours: Full-time, 37.5 hours/week
Salary: £40,000 - £45,000 (dependent on experience)
Contract:Permanent
Closing Date: 04 July 2025
Key responsibilities:
- Provide strategic leadership and operational oversight of the Foodbank
- Manage staff and volunteers with empathy and professionalism
- Oversee budgeting, fundraising, and partnership development
- Champion our mission to reduce poverty and promote long-term support
You’ll bring:
- Proven senior management experience, in the charity sector
- Strong communication and leadership skills
- Financial and fundraising acumen
- A collaborative and values-led approach
- Passion for supporting people in crisis and tackling poverty
We offer:
- A meaningful role where your work has direct community impact
- 28 days holiday plus bank holidays
- 3% employer pension contribution
How to apply
To apply for the role, please complete the application form and a letter including: :
- Details of why you have applied for the role.
- Details on the qualities you possess which mean you would be an ideal candidate for the role, please refer to the person specification in our job description.
Details of where to send the application letter and application form can be found in the Job Description attached to this ad.
As an equal opportunity employer, we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation. Please note we do not provide VISA sponsorship and unfortunately, we cannot employ you if you do not have the right to work in the UK.
To provide emergency food and support in Stratford-upon-Avon and surrounding areas for people in crisis.
The client requests no contact from agencies or media sales.
Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.
We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.
The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.
About the role
We're looking for a dynamic, relationship-focused, and highly organised individual to oversee our teaching programmes, school partnerships, and tutor network.
This role is crucial to ensuring our programmes are high-quality, well-managed, and meeting the needs of schools. You will be the first point of contact for schools, building strong relationships with headteachers and SENCOs, and ensuring that we offer the right support at the right time.
You will manage our team of tutors, ensuring they have the resources, training, and support needed to deliver our programmes to the highest standard. You will also oversee safeguarding and the measurement of programme impact, working closely with the fundraiser to ensure we have strong data for funding applications.
If you have experience in education, relationship building, programme management, or charity leadership, and you’re passionate about ensuring all children get the support they need, this role is for you.
Key responsibilities
School relationships and programme development (account management)
- Develop and maintain strong relationships with schools and other stakeholders, ensuring our programmes align with their needs.
- Be proactive in identifying opportunities for growth, understanding school funding challenges, and positioning Quest for Learning as a key partner.
- Stay abreast of educational trends, school funding pressures, and local needs, using this market intelligence to shape programme delivery and ensure our offer remains relevant, impactful, and responsive to the challenges schools and pupils face.
- Support marketing efforts by sharing impact stories, case studies, and insights from schools.
- Support and develop approaches that foster meaningful engagement with parents and carers, helping them to feel confident and involved in their child’s learning journey.
- Maintain a strong understanding of school funding arrangements (e.g. National Funding Formula, Pupil Premium, EHCP funding), using this knowledge to position our programmes effectively and align with school priorities.
Tutor management and quality assurance
- Manage the tutor team, ensuring high standards of teaching and professionalism.
- Oversee tutor recruitment, training in programmes, and performance management.
- Ensure tutors are properly equipped with resources and training to deliver high-quality sessions and further relationships in schools.
- Provide pedagogical guidance and support to tutors where needed, drawing on strong educational knowledge to help resolve teaching queries or challenges.
- Actively develop the tutor pool, ensuring we have the right expertise and capacity across Oxfordshire.
Programme coordination and delivery
- Oversee the scheduling and logistics of our tutoring programmes, ensuring smooth delivery and efficient coordination of tutors and bookings.
- Ensure end-of-programme reporting is completed by tutors and shared with schools and other necessary stakeholders.
Safeguarding (Designated Safeguarding Lead - DSL)
- Act as the DSL for Quest for Learning (once trained) with support from the Chief Executive as Deputy Designated Safeguarding Lead, ensuring all safeguarding policies and processes are followed.
- Train tutors in best safeguarding practices and ensure incidents are properly reported and recorded.
- Liaise with schools and external agencies where necessary.
Impact measurement & fundraising support
- Ensure a strong framework of assessment and impact measurement for pupils and our programmes.
- Analyse and collate data on programme effectiveness, reporting to the team.
- Work with the fundraiser to provide teaching-related content for funding bids and reports.
Person specification
Essential:
- Strong experience in account management, partnerships, or relationship management (preferably in education or the charity sector).
- Experience working in education or service delivery (e.g. as a teacher, tutor, or programme manager).
- Strong pedagogical knowledge and the ability to support tutors with teaching-related queries.
- Excellent people skills, able to build relationships with schools, tutors, and funders.
- Highly organised and proactive, with strong project management skills.
- Strong ability to problem-solve, take initiative, and manage multiple priorities.
- Understanding of safeguarding in education (or willingness to train as a DSL).
- Ability to gather and analyse data to measure impact.
Desirable:
- Good understanding of school funding streams and financial pressures in the primary sector, including national funding formulas, pupil premium, and SEND-related funding (e.g. EHCPs).
- Experience managing a team (e.g. teachers, tutors, or volunteers).
- Experience in developing education programmes or training.
- Familiarity with funding applications and impact reporting.
- Knowledge of the Oxfordshire school landscape.
Why join us?
- Make a meaningful difference beyond the classroom. This role is perfect for experienced educators - whether you’re a teacher, SENCO, literacy lead, or school leader - looking to apply your expertise in a more flexible, strategic, and mission-driven setting.
- Stay connected to what matters: improving outcomes for disadvantaged children and supporting high-quality teaching across schools.
- Enjoy a supportive team culture, hybrid working, generous leave, and the opportunity to help shape the future of a growing charity with a strong reputation in Oxfordshire.
- Bring your knowledge, build partnerships, and be part of something that’s both impactful and personally rewarding.
The client requests no contact from agencies or media sales.
JOB TITLE:
Games Services Manager
REPORTS TO:
Head of Sport (HoS)
RESPONSIBLE FOR:
Games Services Officer
SALARY BAND:
Manager (Band C), £40,000 - £45,000 dependent upon experience
TYPE OF CONTRACT:
Permanent
HOURS OF WORK:
Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required
LOCATION:
A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed.
This role involves significant field-based activity and travel, including attendance at domestic and overseas events.
JOB PURPOSE
Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through:
1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships
2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data
3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games
4. Provision of other input and support as a member of ParalympicsGB’s team support in the creation and delivery of an optimal Games-time environments
Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.
KEY RESPONSIBILITIES IN DETAIL:
Sport Directorate
To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to:
- Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
- Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner
- Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives
- Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis
- Support to the Director of Sport and Head of Sport in delivering identified organisational objectives
Games Services Strategy
Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including:
- Management of team data and the development of ParalympicsGB Base, including budget management.
- Management of team qualification including performance and qualification tracking and reporting.
- Management of selecting the team including support to all Paralympic sports with selection policies and processes.
- Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview.
- Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
- Management of the Qualification and Selection Panel.
Team Development Strategy:
Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:
- Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery
- Support the ParalympicsGB team Games recruitment project
- Lead the planning group for Team Development Programmes, including event and budget management
- Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners.
- Support delivery of the Team Leader Journey including workshops and induction programmes.
Miscellaneous:
- To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
- To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas
- To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport
- To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role
- To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport
VALUES
The British Paralympic Association is an organisation with unique responsibilities and roles. However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.
This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:
Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.
Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences.
Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
This job description and person specification is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.
As a Store Manager you will manage the day to day running of our Kirkby Stephen Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 14 Market Street, Kirkby Stephen, Cumbria, CA17 4QS
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Parking is available behind the shop and there is also a free car park nearby to the store.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role
The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.
The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.
The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.
The café manager will be responsible to the Team Vicar at St Thomas Church
Responsibilities
Product:
Manages and develops menus
Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.
Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.
Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.
Initiates, reviews and manages systems to improve stock control and minimise wastage
Service:
Is the Role Model for outstanding service in the cafe.
Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet excellent service standards.
Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.
Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.
Training and Development:
Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual
Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.
Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.
With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.
Hold 1 week and 3 month reviews with new employed starters, and with your line manager
Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period
Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.
Cafe Operations:
Ensures that all cafe operating procedures are adequately documented and available for all to use
Ensures the Staff handbook is updated regularly
Facilitates on-going training and development of current staff and volunteers.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
Provides the necessary health and safety training for staff and volunteers
Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment
Business
Delivers the agreed financial targets for the café
Develops promotional programmes to deliver the sales targets
Safeguarding
The Church takes the safety of everyone within the church very seriously
and expects that everyone will work within the Church safeguarding policy.
In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.
Those who work with children, young people and/or adults who are vulnerable should have a commitment to:
· Adhere to the church's policies and codes of conduct
· Treat individuals with respect
· Recognise and respect their abilities and potential for development
· Working in ways that meet and develop the personal, spiritual, social and pastoral needs
· Promote their rights to make their own decisions and choices, unless it is unsafe
· Ensure their welfare and safety
· The promotion of social justice, social responsibility, and respect for others
· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.
Person Specification:
1 Skills
1.1 Good written and oral communication skills
1.2 Good numeracy skills
1.3 Confident, enthusiastic and self-motivated with a great work ethic
1.4 Creative, innovative and willing to implement ideas and professional opinion
1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.
1.6 Motivated by a passion for preparing food with quality and with great service delivery
1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.
1.8 Able to show sensitivity and flexibility as circumstances demand
1.9 Resilient and able to work under pressure when faced with complex and demanding situations
1.10 Able to handle conflict and other sensitive issues in a calm and fair manner
Knowledge
2.1 Knowledge of the catering and / or coffee sector
2.2 Possess a high level of coffee art skills and knowledge
2.3 Sound knowledge of Hygiene, Health and Safety
Experience
3.1 Experience of preparing food to safe and high standards
3.2 Experience of working as a barista in a coffee shop
3.3 Experience of working with, supporting and guiding people and volunteers of all ages
3.4 Experience of line managing people
Qualifications
3.1 A good general level of education
3.2 Food Safety and Hygiene level 2
Working Arrangements
40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)
28 days paid holiday per year plus public holidays.
Plus 1 day paid holiday per year on your birthday
Salary Up to £14.79 per hour depending on experience (Annual £30,763)
Pension scheme
The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.
You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.
References:
Excellent and unequivocal references
Current Employer
Former Employer
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.
As a Store Manager you will manage the day to day running of our Newark Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 15/17 Slaughter House Lane, Newark, Nottinghamshire, NG24 1ER
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
There is good public transport links near the store.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar is a severe mental health condition, characterised by extreme mood changes that range from manic highs to suicidal lows, affecting 2% of the UK population, and we are seeking a candidate who can work as part of our developing engagement in research, alongside our dedicated team of staff and volunteers in realising our ambition of making a far reaching and meaningful difference to the everyday lives of those impacted by Bipolar.
This role is 90% remote working.
The Postdoctoral Research Manager will assist the Director of Research in running Bipolar UK’s Research Division:
- working with the charity and its multiple partner projects and collaborators to deliver on our current research commitments
- to develop the long-term sustainability of the Bipolar UK Research Division
This is an exciting role which will combine overseeing and managing existing and prospective research partnerships with research teams around the country and world, and taking part in the development of Bipolar UK-led research.
Current research partners include teams at UCL, Oxford, Cardiff and the GW4 Alliance, Swansea, King’s College London, Manchester, Birmingham, Newcastle, Lancaster, Liverpool, together with international organisations such as The Global Bipolar Cohort and the International Society for Bipolar Disorders. Our aim at Bipolar UK is to integrate research into the charity in a way which combines more traditional elements of facilitating lived experience involvement alongside actively contributing to and directing research. We are also striving to increase awareness of bipolar and to campaign for more bipolar-specific research, addressing the ‘bipolar gap’ within research and services.
Bipolar UK is very much a user-driven organisation. Approximately one-third of our staff, including our Director of Research, have lived experience of bipolar themselves, while many more have lived experience through family or close friends. Although lived experience is not essential for this role, we especially welcome applications from those with lived experience of bipolar and will expect anyone who takes on this role to have insight into the needs and priorities of the bipolar community, and a commitment to undertaking research which focuses on bipolar.
Bipolar UK is a warm and supportive working environment. The charity has a strong commitment to sustainable working practices and the well-being of its staff.Initially this role is for 2 years. However, research at Bipolar UK is expanding fast and it is highly likely that it will be possible to extend the role beyond this period, dependent upon new funding.
We are looking for someone who is committed to mental health and bipolar research in a way which reflects the priorities of the bipolar community both in the UK and worldwide, understands co-production with people who share lived experience and can explore diverse types of research questions and methodologies and working with a diverse range of researchers and research projects.
For full recruitment pack and how to apply please refer to the job pack attached below.
For questions before application please email research'at'bipolaruk'dot'org.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Mental Health service in Slough.
£41,000.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.
As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.
What you'll do:
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments
For the full list, please see our website.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are looking for an Engagement Manager (East of England) to join us on a fixed term contract, for 12-months, to cover maternity leave.
About the role
The key purpose of the Engagement Manager role is to deliver regional Sight Loss Councils across the East of England and to engage with blind and partially sighted people across the region. We currently have two Sight Loss Councils (SLCs) in this region, so the postholder will be expected to care-take and develop both SLCs, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success. You will also be managing and developing stakeholder relationships across all the areas in which we work including transport and health sectors, as well with local authorities and arts and culture venues in the region.
About you
You will have the passion and ability to use your lived experience or experience to influence change, for the benefit of blind and partially sighted people. As an experienced volunteer manager, you will engage and lead Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.
You will be a self-starter and work well on your own but will also enjoy being a part of a team of other Engagement Managers across the country, with whom you can learn from, as well as share good practice with.
About us
At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.
The client requests no contact from agencies or media sales.