Arts culture heritage jobs

About The Role

This is an exciting opportunity to join a newly structured Individual Giving team at a time of real investment and change. As Retention Manager, you’ll play a key role in shaping and delivering supporter journeys that are insight-led, commercially focused and designed to maximise long-term engagement. Working across a wide range of campaigns and communications, you’ll help create a seamless experience for supporters, ensuring activity is connected across acquisition, welcome, growth and retention. This is a role with genuine influence, where your ideas, planning and campaign delivery will directly contribute to sustainable fundraising growth.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who understands how to build effective supporter communications and can confidently manage campaigns from concept through to delivery and analysis. You’ll work closely with internal stakeholders, agency partners and data teams to develop targeted, audience-focused campaigns that balance creativity with performance. With multiple projects running at once, you’ll need to be highly organised, comfortable managing competing priorities and confident using insight, reporting and audience segmentation to shape decisions and optimise results.

The successful candidate will bring strong experience from a fundraising, CRM or customer marketing environment, along with the ability to build relationships and influence at all levels. You’ll be someone who enjoys working collaboratively, thrives in a fast-paced setting and takes a proactive approach to problem solving and campaign delivery. This role would suit an experienced campaign manager who is looking for a position with variety, visibility and the chance to help shape how supporter journeys are delivered within a major fundraising operation.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Would you like to be the right-hand person to our passionate, award-winning Chief Executive, who was recognised with an MBE in 2025 “for services to charity and disadvantaged people”? Do you have the skills, experience, confidentiality and flair to be a step ahead to enable her to deliver her role effectively? Are you a keen multi-tasker, able to juggle that role with office and HR duties, meticulous stewardship of our individual donors and community fundraisers, and event management? This is a key position with Create, as the charity delivers on its ambitious plans to double its reach and impact by its 25th anniversary in 2028. The successful candidate will have extensive EA experience at a senior level, a passion and flair for managing multiple tasks seamlessly, outstanding people skills and an unstoppable drive to make a difference.

Earth Trust is looking for a Finance Director to help shape the next stage of our development as a place-based environmental charity with growing ambition, increasing complexity and a powerful mission.

Based at Wittenham Clumps in Oxfordshire, Earth Trust cares for farmland, woodland, meadows, wetlands and community reserves, connecting people with nature and demonstrating how people and the natural world can thrive together. Our work brings together public engagement, learning, nature-friendly farming, partnerships and commercial activity in support of our charitable purpose.

This is a pivotal moment for the organisation. Alongside our established charitable work, we are delivering Gateway to Nature — a major programme to improve access, enhance the visitor experience and support growth in sustainable earned income. We need a Finance Director who can ensure this ambition is underpinned by clear, robust and commercially sound financial thinking.

As a member of the Executive Leadership Team, you will work closely with the Chief Executive, senior colleagues and Trustees to shape organisational direction, strengthen financial planning and ensure resources are aligned with impact. You will provide strategic financial insight, constructive challenge and practical support across the organisation.

You will lead budgeting, forecasting, management accounts, statutory reporting, audit, financial governance, risk, reserves and controls. You will also support business cases, financial models, capital project oversight, trading activity and commercial decision-making.

We are looking for a qualified accountant with significant senior finance leadership experience, ideally gained in a charity or similarly complex organisation. You will bring strong technical finance skills, sound judgement, commercial awareness and the ability to communicate clearly with non-finance colleagues. Just as importantly, you will be collaborative, values-led and motivated by the opportunity to use finance as an enabler of environmental and social impact.

This role will suit someone who combines strategic leadership with a practical, hands-on approach, and who enjoys helping colleagues build financial confidence, accountability and discipline.

To apply, please send a CV and covering letter explaining why you are suitable and what attracts you to the role to by Sunday 21st June.

The Facilities & Compliance Manager maintains a safe, secure and fully operational theatre building and supplementary space (Empire 2) ensuring strict compliance with building and health & safety regulations and acting as the primary Health & Safety Officer for the venue. The role provides high quality facilities management and oversees external contractors working in the venue and supplementary spaces. Further, the role performs day-to-day operations such as opening-up, daily building checks and assisting with room set-ups and deliveries.

Facilities & day-to-day management

• Serve as a primary keyholder, handling opening-up procedures and security deactivation
• Perform daily building inspections to identify maintenance/security issues and ensure the building is safe and ready for use
• Manage both reactive and planned preventative maintenance (PPM) across the building fabric and mechanical/electrical systems
• Supervise external contractors and specialist service providers, ensuring risk assessments and method statements (RAMS) are obtained prior to commencement of works and Service Level Agreements are met
• Manage waste disposal, recycling, and environmental sustainability initiatives
• Assist with physical room set-ups and spatial configurations for rehearsals, meetings, conferences and front-of-house hospitality
• Receive deliveries and safely distribute stock/equipment across the venue
• Oversee site security systems, including CCTV, access control and key management
• Coordinate alarm response as part of a rota with others, including out of hours cover

Statutory compliance

• Ensure compliance with building regulations and health and safety laws
• Manage statutory inspections including, but not limited to:
• LOLER (lifting equipment)
• PUWER
• National Inspection Council for Electrical Installation Contracting (NICEIC) testing (fixed wire and PAT testing)
• Water hygiene/Legionella
• Gas safety
• Emergency lighting
• Fire alarm, firefighting equipment, evacuation chairs
• Coordinate regular emergency drills such as fire evacuation and invacuation
• Maintain up to date records of all statutory compliance audits, inspections and certifications reporting to senior management as required

Health & safety leadership

• Act as the primary Health and Safety Officer for the venue
• Review RAMS and monitor safety during technical fit-outs, load-ins and strike periods in conjunction with the Technical Manager and Tech Team
• Maintain the accident book and lead Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) reporting
• Deliver health and safety induction training for all new staff
• Ensure adequate provision of first aid kits throughout the building and monthly checks to ensure they are stocked, compliant and ready for use
• Provide regular safety briefings to visiting theatre companies
• Coordinate annual risk assessments for all departments and public spaces

Budget & administration

• Assist the Capital Projects and Facilities Associate in formulating and managing the annual facilities operational budget
• Negotiate service contracts to ensure cost efficiency and value for money
• Maintain up to date statutory compliance records and risk assessments

The Public Interest News Foundation (PINF) is the UK’s first charity that exists to promote high-quality journalism. Last year, we launched an ambitious ten-year mission to regenerate local news in the UK. We believe that local news is a vital part of the fabric of local communities, drawing people together around shared facts and pride in place at a time of disinformation and division.

We are pursuing our mission by (1) sourcing new funds for local news; (2) advocating for supportive government policies; and (3) celebrating local news providers from the UK and around the world that are Accountable, Sustainable, in the Public interest, Innovative, Representative and Engaging (ASPIRE).

Over the last year, we have successfully encouraged the UK Government to launch an unprecedented new £12m Local News Fund. We have also built support for our mission from US and UK donors. And we have launched initiatives such as the Tenacious Journalist Awards, to recognise and support independent news providers who are having a significant social impact.

We have a small and professional staff team and a dedicated board of trustees, and we are now looking to recruit a Programmes Officer to support our work. I hope that you will consider joining us on this exciting and important mission.

Jonathan Heawood, Executive Director

Summary of the Role

Title: Programmes Officer

Salary: £30,000

Benefits: 33 days annual leave including Bank Holidays; 7% employer pension contribution; professional development budget; flexible working

Type: Fixed-term renewable 12-month contract

Time commitment: 35 hours per week, with some scope for flexible working

Location: Remote, with occasional meetings in London or other UK locations, for which PINF will pay travel expenses from within the UK

Reporting to: Deputy Director, who will provide overall line management and lead 60% of the Programmes Officer’s work

Working closely with: Campaigns & Communications Manager, who will lead the remaining 40% of the Programme Officer’s work

Purpose of the Role

The Programmes Officer will support the PINF team across our three workstreams: the Local News Fund; Local News Campaign; and Local News Futures programme.

· Through the Local News Fund, we work with grantmakers and social investors (including government-backed fund managers) to unlock new economic resources for local news across the UK.

· Through the Local News Campaign, we work with the BBC, big tech firms, central and local government, MPs, Peers and regulators to shape a positive enabling environment for local news across the UK.

· Through the Local News Futures programme, we work with academics, civil society organisations, journalism support organisations and local news providers to showcase models of local news with the most positive impact.

The Programmes Officer will provide support with events, research and campaigns across these workstreams, and will also provide support with our organisational functions, including communications, fundraising and governance.

By providing efficient and effective support to the team, the Programmes Officer will unlock new potential for PINF to deliver our charitable purpose.

Key Responsibilities

Events

· Support the Deputy Director with the successful delivery of the annual Local News Forum by:

o Maintaining a comprehensive and up to date project plan

o Contributing to the effective marketing of the event within PINF’s network of independent local news providers and stakeholders

o Managing ticket sales and maintaining an accurate database of invitees and participants

o Contributing to effective working relationships with partners and suppliers, including venues and sponsors

o Managing speakers

o Supporting budget administration, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Deputy Director

o Responding promptly and efficiently to queries

o Providing on-the-day support including registering participants, liaising with the venue and catering providers, ensuring smooth technical support and troubleshooting any issues as they arise

Research

· Support the Deputy Director with our research objectives by:

o Organising and minuting twice-yearly online meetings of our Research Advisory Group

o Working with colleagues to ensure the Local News Map is comprehensive and up to date

o Liaising with independent local news providers to support the new Local News Audit

Campaigns

· Support the Campaigns & Communications Manager with our campaign objectives by:

o Managing relationships with independent news providers participating in our annual Indie News Week

o Supporting budget administration for campaign activity, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Campaigns & Communications Manager

o Supporting key campaign moments including parliamentary events, party conferences, roundtables and other online and offline events

o Providing logistical and administrative support for key campaign moments, including by maintaining participant and invitation lists, tracking RSVPs and preparing background information for colleagues

Communications

· Support the Campaigns & Communications Manager with our communications objectives by:

o Managing the ‘contact’ email inbox

o Supporting the delivery of engaging content across PINF’s blog and newsletter, including gathering stories, opportunities and other relevant material, in collaboration with the Campaigns & Communications Manager

o Managing PINF’s social media channels including LinkedIn, BlueSky and Instagram

o Updating elements and pages across our website

o Supporting PINF’s WhatsApp community of independent local news providers by sharing relevant content, helping eligible participants to join, and assisting with day-to-day moderation

Fundraising

· Support the Deputy Director with our fundraising objectives by:

o Maintaining the fundraising database and keeping records up to date based on information provided by colleagues

o Facilitating monthly internal fundraising meetings

Other

· Any other tasks as reasonably requested by the Deputy Director

Essential skills and experience

· Experience in an administrative, coordination or project support role

· Excellent organisational skills, with the ability to manage multiple tasks, deadlines and priorities

· Strong written and verbal communication skills

· Confidence using Microsoft Office and other common digital tools to organise work, manage information and communicate effectively

· Ability to work collaboratively in a small team and to support colleagues across different areas of work

· A high level of accuracy and attention to detail

· Support for PINF’s mission and charitable purpose

· Applicants must have the right to work in the UK.

Desirable skills and experience

· Experience of supporting events, campaigns, communications or fundraising activity

· Experience of working in a charity, membership body, media organisation or other mission-driven organisation

· Familiarity with website, newsletter or social media content management

· An understanding of the challenges and opportunities facing local and independent news providers in the UK

How to apply

· Please apply through CharityJob.

· In your application, you will be asked to provide a short example of how your previous experience makes you a strong candidate for this role. We encourage applicants not to use generative AI to draft this part of the application, as we are interested to hear about your own experience in your own words!

· If you require any adjustments to support your application, please let us know when you apply.

We particularly welcome applications from people whose backgrounds and perspectives are underrepresented in charities and the news sector.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. 

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You will manage the year-round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO’s ethos and help young people thrive on every project. You will also be a visible and responsive point of contact for young people and staff during NYO activity, during residential courses and non-residential and online delivery.

You will line manage the Youth Support Co-ordinator and manage the freelance Support Team workforce. Working closely with colleagues across the Programmes team, you will ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes.

The ideal candidate will combine strong team management skills with a rigorous approach to administration. You will be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and co-ordinating practical logistics in a busy residential environment. You will also be a visible and responsive point of contact for young people and staff during NYO residentials and other activity.

At NYO, you’ll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music.

Our offices near Holborn in central London are a lively base for collaboration and creativity. NYO offers hybrid working, health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role will include some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.

Visit our website to find out more and apply.

Deadline for applications: 10am, Monday 29 June 2026
First round interviews: Monday 6 July 2026

Bookings Team Executive
Hours: Full-Time
Contract: Fixed term role 26th August until 27th November
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the bookings team is to provide high quality customer service for the Into Film Festival. Initially this will be receiving calls, processing bookings and liaising with educators on email and on the phone. There will then be a need to make outbound calls to drive bookings, speak to attending teachers and liaise with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution-focused attitude. It is an opportunity to develop customer service and CRM/Salesforce skills and work for the world’s largest film festival for young people.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem-solving. 
• Proactively reaching out over email and phone to reach new educators/bookers and aiming to sign them up to the festival. 
• Liaising with the festival team to ensure all enquiries and issues are resolved. 
• Checking, updating and uploading bookings info onto our festival website (via Aerian)
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects concerning the festival.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills.
• Ability to communicate ideas persuasively. 
• Strong organisational capability.
• Base Level Excel or equivalent skills.
• Used to working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector
• Familiarity with the Microsoft Office suite
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. 
• Pension – matched up to 5% of salary (2% above statutory employer contribution). 
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film. 
• Enhanced parental/paternity/shared parental leave. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution). 
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Wednesday 15th July 2026 (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

No agencies please.

At Latin American House (LAH), advice is more than information, it is a lifeline. We aim to support individuals who have nowhere else to turn: migrants navigating an unfamiliar system, families facing welfare challenges, and vulnerable people who simply need someone who speaks their language and understands their reality.

This is your opportunity to begin a meaningful career in the advice sector, fully supported and trained from day one.

About us

LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.

About the role

This is a part-time, fixed-term role (21 hours per week) and a genuine investment in your professional development. As a Welfare Benefits Trainee Adviser, you will receive structured, on-the-job training to build the skills, knowledge, and confidence needed to provide high-quality, person-centred advice. You will work under close supervision, with the opportunity to achieve the AdviceUK Learning to Advise (LTA) Full Programme certification within your first six months, between September and December 2026.

Day to day, you will support service users with a range of practical needs: interpreting calls, helping with GP registrations, guiding people through form applications, assisting with school enrolment, and providing orientation on accessing government support. As your training progresses, your responsibilities will develop towards more in-depth welfare benefits advice.

This is not an entry-level role that leaves you unsupported. You will be supervised, mentored, and developed throughout, and if you complete your probation successfully, further training and qualification opportunities may follow.

What we are looking for

You will be an advanced Spanish speaker with at least six months of experience working with individuals or communities in a supportive capacity, paid or voluntary. You will bring empathy, patience, and a genuine commitment to the communities we serve, alongside a structured, organised approach and a willingness to learn.

You do not need to be a qualified adviser yet. What matters most is that you are ready to grow into one.

We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.

We kindly ask recruiters or agencies not to contact us about this role as we're managing this process directly. Due to the volume of agency enquiries, we're unfortunately unable to respond to each one individually.

Location: Reading, Hybrid (at least once per month to Reading Office)

Hours: 21 hours per week

Salary: £30,124 pro rata £17,097.41 for 21 hours per week

Contract Type: Permanent, Part Time

Campaign Closes: 22nd June 2026

Interviews: First stage: 24th/25th June 2026,

                Second stage: 30th June 2026

On occasion, we may close a vacancy early if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible, as we will be shortlisting on a rolling basis.

Core Purpose

To deliver high quality, accurate, and responsive financial support that ensures the smooth operation of Make-A-Wish finance function. This role is central to maintaining the integrity of financial data through timely processing of transactions, effective communication with stakeholders, and diligent reconciliation of accounts. By supporting both internal teams and external partners, the role helps uphold financial compliance and operational efficiency, enabling Make-A-Wish to focus on granting life-changing wishes to children with critical illnesses.

Key Responsibilities

Customer and Communication Support

• Monitor the finance mailbox daily, ensuring all emails are reviewed and responded to in a timely, professional, and accurate manner. Provide first-line support for internal and external customer queries, escalating complex or unresolved issues to the appropriate team member or manager.
• Handle incoming calls to the finance team, offering courteous and knowledgeable assistance. Accurately log call details and follow up on outstanding queries to ensure resolution and customer satisfaction.

Sales and Purchase Processing

• Process sales invoices accurately and efficiently in accordance with MAW’s financial procedures, ensuring correct coding, VAT treatment, and timely dispatch to customers.
• Set up new customers and suppliers on the finance system, verifying all required documentation and approvals are in place. Maintain accurate and up-to-date records to support compliance and audit readiness.
• Process purchase ledger invoices (approx. 360 per month), ensuring they are matched to purchase orders, coded correctly, and approved in line with internal controls. Resolve discrepancies promptly to avoid payment delays.
• Create payment runs and upload onto the bank for approval, ensuring approvals are obtained in a timely manner

Reconciliations and Debt Management

• Perform supplier statement reconciliations regularly, identifying and resolving aged or unmatched items. Liaise with suppliers and internal stakeholders to ensure accounts are accurate and up to date.
• Monitor outstanding sales invoices, escalating overdue items to the relevant ‘requestor’ or budget holder. Support the credit control process by providing timely updates and assisting with follow-up actions.
• Conduct income reconciliations on a regular basis, ensuring all income is accurately recorded and discrepancies are investigated and resolved.
• Reconcile balance sheet accounts as assigned, maintaining clear audit trails and supporting documentation for all entries.

Expense and Credit Card Management

• Process monthly credit card statements, ensuring all transactions are supported by receipts, correctly coded, and approved in line with company policy.
• Review and process employee expense claims, checking for accuracy, policy compliance, and appropriate authorisation before submission for payment.

Inventory and Stock Control

• Conduct stock takes at agreed intervals, working with relevant departments to ensure accurate counts and investigate variances. Support the maintenance of accurate stock records in the finance system.

Financial Recording and Reporting

• Post and process journal entries for accruals, prepayments, and other adjustments to ensure the general ledger reflects accurate and complete financial information. Maintain supporting documentation for all entries.

Continuous Improvement

• Identify process improvements and opportunities for automation, making recommendations to line manager and supporting implementation

General and Ad-Hoc Support

• Support with ad-hoc finance tasks as required, including data entry, reporting, and assisting with audits or internal reviews.
• Provide cover for team members during periods of absence, ensuring continuity of service and workload management. Take on additional duties as appropriate to the level of the role and contribute to team objectives.

Essential Criteria

• Proven experience in a finance or accounts role, with a solid understanding of financial processes such as invoicing, reconciliations, and ledger management.
• Strong attention to detail and accuracy in data entry and financial reporting.
• GCSE Maths or equivalent, grade 4/5 (C) or above.
• Excellent communication skills, both written and verbal, with the ability to respond professionally to internal and external queries.
• Ability to work independently and as part of a team, managing workload effectively and meeting deadlines.
• Proficient in using finance systems, particularly Xero and Microsoft Office applications, especially Excel.
• Demonstrated ability to handle confidential information with integrity and discretion.
• Strong organisational skills and a methodical approach to problem-solving.
• Willingness to learn
• Positive and ‘can do’ attitude

Desirable Criteria

• Experience working within a charity, non-profit, or mission-driven organisation.
• Experience with stock control or inventory management.
• Knowledge of VAT and basic accounting principles.
• AAT qualification or working towards a relevant finance qualification.
• Experience supporting audits or financial reviews.
• Willingness to take on additional responsibilities and support team members during absences.
• Proficiency in finance systems, Lightyear & JOIIN

Role Overview

In this role you will be responsible for office management and administrative support across Pembroke House’s work, from supporting governance functions, to leading on Hall Hire bookings and supporting programmes in our buildings and in the wider neighbourhood. 

You will be passionate about delivering and improving our processes to streamline our work, and enjoy bringing your skills in organisation and process management to a vibrant team. You will be comfortable multi-tasking and shifting priorities when needed on tasks such as answering the phone, ordering supplies, organising the logistical details of room hire and supporting the delivery of events.

Person Specification

The person we appoint to this role will have a passion for organisation and the smooth management of processes. You will enjoy working with a range of people including residents of all ages and backgrounds.  As a member of a small and enterprising team you will also be ready to muck-in to support others as required.

You will be able to manage competing demands on your time as you will be working in a fast-paced office environment. You will have an eye for detail, the drive to see tasks through to completion and be confident working unsupervised for some of the time. 

You will take on responsibility for ensuring that hall hirers get what they are expecting, and must be confident and able to be firm when you know we are unable to fulfil a request. In addition you will oversee the Pembroke Academy of Music, ensuring that it continues to be an efficient and joyful programme. 

If this role is done well you will embed a solid foundation from which our work can flourish. You will be a key external voice and face of Pembroke House and will sit at the heart of a dynamic team, ensuring that visitors are welcomed, enquiries are dealt with efficiently and that information flows effectively through the organisation.

Pembroke House

Pembroke House is a neighbourhood organisation. We are working towards a connected, just and thriving Walworth. We believe in the power of a neighbourhood to tackle our biggest social challenges.

We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.

For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.

Application Deadline: 9am Monday 6 July 2026 Please note we will be shortlisting and interviewing potential candidates throughout this period.

Shortlisting by Nina Feldman and Sally Carr: Week of 6 July

Interviews with Michal Beno and Tara Mack: Week of 13 July

You will be required to complete a short IT test if you are invited to an interview, and have an opportunity to meet some other members of the team.

GRANTS MANAGER

Location: The Music Works Hub, Gloucester/Remote Hybrid (minimum 2 days/week in the Gloucester Hub)

Contract: Permanent Hours: Full-time, 37.5 hours, part time 0.8 considered

Report to: Head of Fundraising

Salary: £32,000–£34,500 Closing Date: Monday 29th July, 5pm, although short-listing will be on a rolling basis, and we reserve the right to close recruitment early if the right candidate is found. 

ABOUT US

The Music Works (TMW) is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, learning and life. We work with over 4,000 young people a year in schools, through open access and referral programmes at our inclusive music hubs in Gloucester, and the Forest of Dean and via our Creative Careers programmes. Our approach is youth-led, with young people involved at every stage of planning and delivery. Here is an introduction to our work: About The Music Works

THE ROLE

We’re looking for an experienced and motivated Grants Manager to join our fundraising team and support the development of our grants and trusts income, from research and writing through to reporting and funder relationships. The successful candidate will play a central role in the fundraising team, working closely with the Head of Fundraising to manage the end-to-end process of our trusts and foundations income.

Core responsibilities will include writing and submitting funding applications, managing active grants and funder communications, leading on reporting, and maintaining our funder stewardship plan. This role would suit someone with a proven track record in trust and foundation fundraising who is confident working independently, motivated by making a difference, and ready to play a key part in sustaining and growing our work.