Assistant jobs in Bristol, city of bristol

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature

· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain Patient Services documentation and make sure details are updated with clear and concise information

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / patient stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.

· Support Patient Services Manager with administrative tasks/requests

Person specification:

- Sufficient healthcare knowledge and empathy when managing enquires

- Excellent verbal and written communication skills

- Excellent attention to detail and accuracy

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Professional, methodical and thorough approach to work with a friendly and polite manner

- Ability to work on own initiative as well as part of a team

- Full Driving Licence with access to a vehicle

- Educated to GCSE level minimum

Salary: £26,227.50 (pro-rata for part-time)

Location: Clifton, Bristol

Contract: Permanent

Hours: Part time- 14 per week

Closing date:Thursday 5th March 2026 at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Clifton shop in Bristol. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Project Trust is an education charity with over fifty years’ experience in international volunteering for young people.  We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.

We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world.  Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.

We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team.  This new role could be ideal for someone starting their career in digital communications, content creation or marketing.

As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust.  You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy.  You will also be involved in wider organisational activities working directly with young people.

The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.

Main areas of responsibility include:

· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements

· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)

· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising

If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.

DIGITAL MARKETING ASSISTANT

Responsibilities & duties

Digital content and communications

· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)

· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates

· Support with maintenance and updating of Project Trust’s website

· Create digital assets such as images, short videos, blog posts, and email content

· Create content for and distribution of our newsletters

Story gathering and impact

· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements

· Turn these into compelling digital content that shows the impact of Project Trust’s work

· Curate our library of digital content

· Support basic reporting on digital engagement and audience response

Volunteer recruitment and applications

· Develop digital campaigns to promote Volunteer opportunities and increase applications

· Assist with keeping application-related web pages and digital recruitment materials used up to date

Team and organisational support

· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity

· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed

· Participate in events such as virtual open evenings and in-person sessions

Miscellaneous

· Administrative tasks associated with all of the above

· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development

· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required

Essential skills

· A demonstrable genuine interest in digital media, social platforms and storytelling

· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)

· Good written communication skills and attention to detail

· Creativity and willingness to try new ideas

· Ability to organise your time, work independently and manage multiple small tasks

· An interest in international volunteering, youth development or the charitable sector

· Ability to travel to other parts of the UK as required

· Ability to work remotely from an appropriate home base

· Willingness to undertake work outside standard office hours

· Commitment to Project Trust’s purpose, approach, ethos

Desirable

·       Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)

·       Skills in tools such as Canva, Adobe, social media platforms or content management systems

·       Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content

·       Interest in photography, video or design

· Marketing or digital marketing qualification

Conditions of Service

The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:

· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)

· Any offer of appointment will be made subject to the receipt of satisfactory references

·       The post holder must have the right to work in the UK

If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.

How to apply

Download the job pack and return completed documents by 4 March 2026.

Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.

First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams.  Short-listed candidates will be asked produce a piece of work as part of the selection process.

Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

The start date is late March/early April 2026.

Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.

The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations. 

Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.

• Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.

• Liaise with the public via email by responding to new incoming enquiries.

• Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.

• Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.

• Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.

Person Specification

Essential Criteria:

• Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees

• Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively

• Strong written communication skills

• Excellent written and spoken proficiency in English

• An eye for detail

Desirable Criteria:

• Administrative and/or communications work experience

• Having an understanding of GDPR

• Experience working with teams from diverse cultural backgrounds

Diversity and Inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

Application process:  Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.

Closing Date:  This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.

Interviews:  Will take place on a rolling basis, so we encourage you to apply early.

Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests. 

About Forest Peoples Programme

Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.

Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.

Role summary

The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).

Responsibilities

• Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
• Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
• Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
• Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
• Support fundraising, including compiling and checking grant applications.
• Support finalisation of publications and communications.
• Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
• Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
• Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
• Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
• Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
• Other tasks incidental to these or otherwise as agreed with the line-manager.

Person specification

Essential experience

• Experience of working in the not-for-profit sector, ideally with an international focus
• Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
• Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.

Desirable experience 

• Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
• Experience of working in the geographical regions were FPP works
• Experience of remote working, particularly with people from different cultures
• University degree in a subject relevant to the work of FPP

Essential skills and qualities

• Highly proficient in written and spoken English
• Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
• Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
• Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
• Alignment with the vision, mission and core principles of FPP’s work
• Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
• Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
• Strong skills in Microsoft applications, including in particular Word and Excel

Desirable skills and qualities

• Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
• Understanding of human rights and Indigenous Peoples
• Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.

We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.

FPP is unable to sponsor visa applications for this role.

Finance Assistant

Gendered Intelligence (GI), established in 2008, is a registered charity that works to expand understandings of gender and improve the lives of trans  people. 
We are a trans-led and trans-involving organisation with a wealth of lived experience, community connections of many kinds, and a depth and breadth of trans community knowledge that is second to none.
We imagine a world where many different gender identities and expressions are visible and valued and where trans, non binary and gender exploring people live healthy, safe and fulfilled lives.

Job Overview

• Hours: 0.4FTE (14 hours per week)
• Contract type: Fixed Term, 12 months
• Salary: £13,479.57 (£33,698.93 FTE), plus London Weighting of £1,300 (£3,250 FTE) where applicable.
• Location: Remote, with the option of hybrid working from our London office 

Recruitment Process & Timeline 

• Deadline for submission of applications:  Noon on Friday 27th February 2026
• Shortlisted applicants will be informed by:Wednesday 4th March
• Interviews are provisionally organised for: Tuesday 10th March

Main Duties and Responsibilities

You will be working closely and collaboratively with the Finance Officer, who will have oversight of the following areas and will induct you into the financial systems and procedures:

• Manage the finance email inboxes (payables and receivables).
• Maintain accurate and detailed Purchase Ledger records: liaising with budget holders for authorisation, posting supplier invoices to Xero and making payments.
• Raise Sales Ledger invoices to customers in a timely fashion and other receipts such as Donations and grants and monitoring credit control.
• Manage the administration of several Petty Cash floats, Cards and Staff Expenses including liaising with staff members for receipts and returns.
• Process Bank Reconciliations.
• Support with month-end, quarter-end, year-end and ad hoc finance tasks and reporting requirements

Full job description, with person specification, in the attached recruitment pack. Please read the full job description before beginning your application. 

Diversity Information

We are actively seeking to bring people with different lived experiences, diverse backgrounds, abilities and gender identities into the organisation, to create a workplace that is welcoming for all. 

Please be aware that we are currently unable to sponsor visas and ask that candidates ensure they have the legal right to work in the UK for the duration of their employment with us.

Additional Support

Want to learn more before applying?  We’re aware that people may have different needs or additional queries, and we want to support all potential applicants.

Please see the attached recruitment pack for details of the support we offer at GI.

Are you interested in developing your skills in a role that makes a lasting difference to the lives of women in Bristol?

Not sure if this is the right role for you?  taking on a short term contract could be a great way to develop practical skills, and find out more about working in this type of role for your future career.  

Join the Bristol Women’s Pathway (*women only) as a Duty Worker on a fixed term contract until August 2026.

This service provides, trauma-informed accommodation and housing related support for women at a critical time in their lives. Our residents have complex needs have experienced homelessness and are fleeing or at risk of domestic and gender-based violence. We work with a recovery-based approach, offering a safe space for women to rebuild their lives.

in the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:

• Supporting the day-to-day running of the project.
• Managing reception duties, including phones, access, and basic client support.
• Maintaining communal and office spaces.
• Coordinating health & safety checks and admin tasks.
• Providing person-centred support to residents.
• Working a weekly shift rota (including early/evening shifts, weekends, and bank holidays).

About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of our current managers began as Duty Workers, so why not take that first step?

We’d love to hear from you if you bring:

• Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
• Empathy and understanding of the challenges faced by people experiencing homelessness.
• A genuine interest in supporting vulnerable women to make positive changes in their lives.
• Solid organisational skills, with basic IT and admin capability.
• A proactive attitude and a willingness to learn and grow.
• We actively welcome applications from people with lived experience. We value the positive impact and important insight this can have on the work that we do at St Mungo’s

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 16 February 2026

Interview and assessments on: 25-27 February 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We are looking for someone who is organised, proactive, and motivated to support fundraising through high quality research and insight. You’ll be confident managing multiple tasks at once, comfortable working to deadlines, and able to adapt when priorities shift.

Strong organisational and time management skills are essential, as is the ability to communicate clearly and present information in a concise, user friendly way.

Wells Cathedral is on an exciting journey.

We have embarked on an ambitious ten-year plan. We are on a mission to become the UK’s most joyful cathedral, and we want to have a genuinely positive impact on individual lives, on the City of Wells, the County of Somerset and far beyond.

We are carefully conserving our stunning world-class, 850-year-old heritage site, and we remain committed to being a beacon of light and hope, a sacred space of prayer and a place of wonder – now and for generations to come.

We also want to elevate our brand and grow our visitor numbers. We are investing in making our visitor experience even better, for everyone. We want to ensure Wells Cathedral is known as one of the UK’s top ‘must see’ tourism attractions, and we want to reach and engage a much wider range of people. And as part of that mission, we are now investing in growing our Marketing & Communications Team.

Wells Cathedral’s Marketing & Communications Team delivers direction and support across all areas of Cathedral life, including visitor experience, fundraising, worship and music, events, venue hire, library and archives, as well as our Cathedral Shop and Loft Café. The Team covers the full scope of marketing and communications activities, including researching and identifying target audiences, designing strategic marketing plans, generating earned media exposure through PR activity, developing and implementing brand identity, and delivering integrated campaign creative across social, digital, print, broadcast and OOH channels.

Reporting the Director of Marketing & Communications, the Marketing & Communications Assistant will play a significant role in supporting the delivery of all of this, effectively and efficiently, across the organisation. This is a truly unique early career opportunity for an ambitious marketer looking to gain hands-on experience across a wide range of disciplines.

Key Responsibilities:

- Supporting efficient workflow by responding to incoming requests and scheduling projects

- Enhancing online customer experience and engagement by providing real-time responses to social media DMs, comments and reviews

- Timely display and removal of onsite promotional and information banners, posters, flyers and POS material

- Assisting the Director of Marketing & Communications, Head of Filming and Content Creator during film crew, photographer, influencer and media visits

- Assisting the Director of Marketing & Communications in strategic marketing campaign planning

- Actively participating in team meetings both within Marketing & Communications, and with stakeholders across the organisation

- Supporting the Content Creator in capturing photographic and video content at services, events and activities, as required

- Assisting the Design and Digital Services Executive in the production of on-brand artwork for corporate literature, signage and point-of-sale material

- Ensuring website content is always up-to-date

- Capturing marketing performance data to create KPI dashboards and inform campaign strategies

Person specification

Criteria

Essential

A clear and demonstrable interest in marketing and communications, with ambition to progress within this field

Excellent written communication skills and a confident proof-reader

A professional approach to both internal and external communication

An eye for audience-appropriate graphic communication, including typography and photography within brand guidelines

A specific interest in working within the arts, culture and heritage sector

An understanding of online data analysis for monitoring and informing marketing

A confident and collaborative team player, able to work with direction

An energetic and enthusiastic creative thinker

Ability to meet deadlines and remain calm under pressure

Able and willing to attend occasional evening and weekend events as required

Demonstrable commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults

Desirable

A marketing-related qualification at degree or diploma level

A good working knowledge of Microsoft 365 applications, including Word, Excel and Powerpoint

Demonstrable experience of using Adobe Creative Cloud applications such as InDesign, Photoshop and Acrobat

Demonstrable experience and/or knowledge of any of the following subjects: Christianity, Tourism, History, Music, Live Events, Hospitality, Retail

A confident verbal communicator

An understanding of marketing campaign strategies

Main Terms and Conditions

Employment status: Permanent contract of employment

Location: Wells Cathedral Offices, Wells, BA5 2RB

Hours of work: full-time, 35 working hours per week (Monday to Friday). Flexible working will be considered.

Remuneration: £25,000  per annum, payable on the 24th of the month or the nearest working day thereto

Discount: A discount of 10% is available from the Cathedral Shop and The Loft Café.

Parking: Limited parking is available in the Cathedral car park. Cars are parked at the risk of the owner.

Pension: Defined Contribution Scheme. Contributions as % of salary:

Age Employee Employer

<50 3% 5%

50–55 4% 8%

>55 5% 10% 

Expenses: All reasonable working expenses will be met in line with Cathedral policy.

Holiday (inclusive of bank holidays): 6.8 weeks per holiday year. The holiday year runs from 1 January to 31 December.

Probation: This post will be subject to a probationary period of 6 months.

How to Apply

To apply, please fill in the Application Form and Equal Opportunities Monitoring Form available on the Vacancies section of Wells Cathedral's website and return them to the HR Manager.

Closing date: 9am Friday 20 February 2026

Shortlisting date: Monday 23 February 2026

To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills.  We will look for demonstrable evidence that you meet the criteria set out in the Person Specification. Information provided on the Application Form will be viewed by HR, the recruiting manager, and interview panel. All applicants will be notified of the outcome of the shortlisting process.

Interview date: Wednesday 4 March 2026

Further details about the selection process will be provided to shortlisted candidates.

The appointment will be subject to the completion of pre-employment checks, including references and a satisfactory basic DBS check.

Safeguarding

We are committed to the safeguarding and protection of all children, young people, and adults, and the care and nurture of children within church communities. We will carefully select, train, and support all those with any responsibility within the Church, in line with Safer Recruitment principles.

This means that we will:

· Ensure that our recruitment and selection processes are inclusive, fair, consistent, and transparent;

· Take all reasonable steps to prevent those who might harm children or adults from taking up positions of respect, responsibility, or authority where they are trusted by others; and

· Adhere to Safer Recruitment legislation, guidance, and standards.

The successful candidate will be required to complete a Declaration of Suitability as part of our recruitment process when an offer of employment is made. This form is strictly confidential and, except under compulsion of law, will be seen only by those involved in the recruitment process. All forms will be kept securely in compliance with the UK General Data Protection Regulation and the Data Protection Act 2018.

Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.

About The Role

WWT is the charity for wetlands.

This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.

Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.

You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.

You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.

About You

To join as our Assistant Director of Operations, you will need to evidence:

• Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
• Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
• Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
• The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
• An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
• A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
• Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 23rd February 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.