Based service manager jobs

Spear is partnering with HTB St Francis Community Church, to deliver the Spear Programme in North Kensington!

At HTB Social Transformation, their mission is to prioritise those who are marginalised within society, creating safe spaces where people are known, are loved and feel that they belong.

The Spear Programme is delivered in Spear North Kensington which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.  
Key Information

Location: North Kensington, office-based

Salary: from £29,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Tuesday 17th February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 5th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Delivery of the Spear Programme – Group and 1:1 coaching

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee Recruitment 

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and HTB St Francis Community Church.
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!

The HR Officer will provide expert support and advice to operational management in all areas of HR whilst consistently demonstrating HR best practice. The HR Officer will be the initial point of contact for all operational HR related matters. 

Occasional travel to team meetings across the region.

Interviews will take place via Microsoft teams.

About the role 

Your main duties will include: 

• Providing first level advice and guidance on HR Policies and procedures, employment law and employee relations issues with the guidance of the HR Services Manager as required
• Advising and supporting Business Support Managers with disciplinary, grievance, absence management, and performance improvement cases.
• Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision making and improve the effectiveness of HR Services as and when required.
• Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to Managers on phased return.

About you

The successful applicant will have: 

• Qualified or working towards CIPD
• Experienced in developing metrics and reports with data analysis ability
• Excellent working knowledge of Excel, Word and Outlook
• Experienced in supporting managers with ER cases

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Publishing Account Executive

Bible Society is on a global mission to make the Bible available and accessible to everyone. We are looking for a skilled and experienced Publishing or Printing Account Executive to help us fulfil this aim.

Position: Bible Publishing Account Executive

Location: Swindon / Hybrid

Hours: Full-time (37.5 hours per week)

Salary: £32,538 – £34,873 per annum

Contract: Permanent

Closing date: 15 February 2026

Interview date: First round interview date: 23 February 2026 (online)

Second-round interview date: 2 March 2026 (Swindon office)

The Role

You will be organised, accurate and high performing, with strong attention to detail and the ability to build excellent relationships with stakeholders. You will inspire confidence through your professionalism and consistency. You’ll be committed to growing the circulation and use of the Bible by maintaining the highest production and delivery standards. Providing exceptional service to stakeholders around the world is essential, and the role may involve international travel.

Key duties include:

· Managing the production cycle from enquiry to delivery and invoicing, in a well-organised and seamless process, and finding solutions quickly should issues arise.

· Managing and growing customer accounts for Bible production while providing exceptional service to all stakeholders around the world.

The role may involve international travel.

About You

You will be self motivated, a team player, and enthusiastic about this significant role. You will also be adept at finding solutions quickly should issues arise.

Knowledge

· Demonstrable knowledge of print processes and book binding, with an ability to recognise potential issues – and help others to do the same – in seeking to manage Bible printing risk

· A basic understanding of licensing, IP and copyright matters or a willingness to learn

Experience

· In book production, commercial printing or book publishing

· Significant experience of managing customer accounts and, through excellence in this, increasing turnover with high customer satisfaction

· Proven experience of creative input into product specification to ensure the best outcome for the customer as well as cost effectiveness in production

If you have the legal right to work and remain in the UK, are passionate about the Bible and know how to get the best from social media, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your interest in and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

You may have experience in roles such as Publishing, Printing, Publishing Account Manager, Printing Account Manager, Publishing Executive, Printing Executive, Printing and Publishing, Account Manager, Sales Executive, Account Executive.

About this role: Based in Higher Openshaw, East Manchester, Justlife currently works across Manchester and Tameside providing one-to-one key work support to empower vulnerable adults housed in temporary accommodation (TA) to move towards more secure housing, independent living and improved health and wellbeing. The role of Specialist Support Worker involves playing an active part in the Specialist Support Team by supporting a caseload of clients that are experiencing housing vulnerability and taking part in regular outreach visits to TA’s across Greater Manchester on the Justlife minibus. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers recognising the important role that they play in ensuring that their tenants experience of TA is as positive as possible. This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners and professionals, including the Probation Service, local council services and other third sector organisations. The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature you will experience a range of emotions from joy to grief and as such it requires a high degree of resilience and self-awareness to cope with the emotional demands of the role. The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.

Could you help people improve their health and well-being through gardening? Do you have experience of working in a community gardening or health and social care setting? At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction. skills and confidence.

We’re looking for a Specialist STH Practitioner to provide high quality and effective Social and Therapeutic Horticulture (STH) programmes for adults in our gardens in Battersea Park and outreach settings.

Working alongside volunteers this role will support people with learning disabilities, autism, long term health conditions or disabilities. Delivering horticulture qualifications for client gardeners, as an assessor or IQA for the City & Guild Level 1 Practical Horticulture Skills.

Based at Thrive’s London Centre in Battersea Park. The role will involve some work undertaken off-site in London and occasional travel to the Thrive Centres in Reading and Birmingham. Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

About you:

Your friends as know you as empathetic, compassionate, and non-judgemental.

You are great at inspiring and motivating people to take action and improve themselves.

You are very self-aware, reliable, attentive and punctual.

Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.

If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.

About the role

In this role we will trust you to work with other team members on a caseload of clients delivering personalised support to them. You will proactively engage with our clients and provide a hand so they can overcome barriers, move into independent living and sustain a tenancy. Our clients have a range of support needs that impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse. You will deliver structured support and do some risk management so we will trust you to keep proper records and complete some admin tasks. This includes, reviewing support and risk plans, involving key stakeholders where required, showing and signposting our clients to appropriate external support and services, following safeguarding procedures, do some cleaning and contribute to the delivery of a housing management service including collecting income. You’ll also resolve difficult and challenging situations in a sensitive manner balancing the needs of the clients and the safety of the service.

Main Responsibilities Of The Role:

· Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

· To be a supportive and effective part of the team working as part of a rota including evenings and weekends.

· Maintain a safe, clean and welcoming environment.

· To support and encourage clients to care for themselves and develop independent living skills.

· To assess and manage risk for individuals and in the service, making use of emergency services as required.

· Report any safeguarding concerns without delay in line with procedures.

· To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.

· To work in partnership with other agencies to ensure the delivery of holistic wrap around support.

· To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.

· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

· To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.

· Ensure that IT systems are updated as required and concise record keeping is completed promptly.

· Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

· Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.

· To participate in the induction of and support new team members.

· To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

· To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open to: This role is a shift and rota'd role that includes bank holidays.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

The Marketing and Comms Manager will support the delivery of Ella’s integrated communications,
marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences
external audiences effectively — raising awareness of the challenges faced by survivors,
strengthening Ella’s public profile, and increasing engagement with supporters, partners and the
wider public.

The postholder will lead our marketing and communications across digital channels, the website,
impact reporting and organisational campaigns and also play a lead role in developing and delivering
our advocacy and campaigning activity. This is a hands-on role for a keen marketer and strong
communicator motivated by social impact and ethical, survivor-centred storytelling.

Job Location: Hybrid (central London office at least 2 days per week)
Salary: £36,124 - £44,711 pro rata (depending on experience)
Working hours: 37.5 hours a week
Contract: Permanent in-house
Reporting to: Head of Fundraising

A basic Disclosure and Barring Service check will be undertaken. This post is restricted to women
due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the
Equality Act 2010 applies.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women
who have survived trafficking and sexual exploitation. Join us, and be a crucial part
of ensuring survivors have all they need to recover and build lives that are safe and
free.
2. You will work in a great place: We are a passionate, growing organisation. Of our
staff, 100% say they would recommend Ella’s as a place to work. As a team, we are
strong, women-led, authentic, professional, fun and supportive of one another.

Job description and person specification
This is a pivotal moment for Ella's communications. We need someone ready to take the reins
of our digital presence and drive our voice forward with confidence and creativity. You'll own our
communications channels day-to-day, shaping how we show up online, how we tell survivor stories
ethically and powerfully, and how we cut through to reach the audiences that matter.
This isn't about maintaining the status quo. We're looking for someone who can elevate our content,
grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on
building our website into a stronger resource, creating content that moves people to action, and
ensuring our impact work translates into compelling stories that resonate with supporters, funders,
and the wider public.

The Marketing and Communications Manager will:
● Lead day-to-day communications delivery across all channels, working strategically with
the fundraising and frontline teams as well as Ella’s Directors to shape compelling messaging
and content that drives engagement and positions Ella's as a leading voice in the sector
● Drive awareness and supporter growth by aligning communications and advocacy efforts
with fundraising priorities, working with fundraising colleagues to build pipelines that convert
audiences into committed supporters
● Own and deliver key communications projects including website development, the
annual Impact Report, and organisational campaigns—from strategy through to execution,
ensuring quality, impact and measurable results
● Drive and shape communications and advocacy strategy, identifying opportunities to
amplify survivor voices, influence key audiences, and build Ella's profile as a thought leader
on trafficking and exploitation issues

Key Responsibilities
Integrated communications & Marketing
● Lead the delivery of Ella’s communications and marketing strategy across digital and offline
channels.
● Create clear, compelling and consistent content that reflects Ella’s values and brand.
● Lead communications projects such as website development, the annual Impact Report and
organisational campaigns.
● Maintain shared content calendars and planning tools to ensure joined-up delivery and
integrated communications.

Digital, Website & Social Media Content
● Create and manage content for Ella’s website, ensuring it remains current,
engaging and accessible.
● Plan and create social media content in collaboration with colleagues across the organisation.
● Monitor digital performance and engagement, using insights to improve reach and impact.
Programme, Impact & Ethical Storytelling
● Work with programme teams to gather stories, outcomes and insights in an ethical,
trauma-informed way.
● Develop case studies and impact content that demonstrate Ella’s work to funders, partners
and the public.
● Ensure survivor voices are represented respectfully, safely and with consent.
Stakeholder & External Communications
● Support communications with funders, partners, supporters and wider audiences (with
particular focus on supporting the development of our individual giving programme).
● Assist with press releases, briefings and external opportunities as required.
● Ensure messaging supports both awareness-raising and the development of Ella’s supporter
pipeline.

Advocacy and Campaigning
● Support the design and delivery of Ella’s advocacy and campaigning pilot activity focused on
2–3 priority issues affecting survivors.
● Develop accessible, survivor-centred messaging that highlights systemic barriers and
opportunities for change.
● Coordinate advocacy-related content across channels, including blogs, social media,
briefings and campaign materials.
● Work with colleagues to test, monitor and refine advocacy approaches during the pilot phase
● Help document learning and recommendations to inform the future development of a
permanent advocacy function.

Monitoring, Reporting and Good Practice:
● Track communications and campaign activity and contribute to internal reporting.
● Ensure all communications comply with safeguarding, data protection and accessibility
standards.
● Maintain organised records of content, assets and approvals.

Benefits
● Part of a small team, delivering a dynamic organisation changing women’s lives, supporting
and empowering them to build their futures.
● We are always developing and growing so you will have the opportunity to give direction and
vision to the work and to work alongside a committed team.
● 28 days holiday, plus bank holidays.
● Medicash health insurance

We are looking for someone who is all about people, purpose and making things happen.

Do you enjoy big goals, meaningful work and great conversations?

Do you love connecting with people and turning shared values into real action?

Do you want to make a real impact for young people, supporting them to thrive?

At 224 Youth Zone, we’re on a mission to change the future for young people in South Bristol. We need someone to lead the way in building a strong network of supporters who believe in that mission. You’ll quickly learn our story, meet the team, and understand the impact Youth Zones have. Then, you’ll get out there meeting individuals, businesses and community leaders across Bristol and beyond showing them how they can be part of something special. Our Founder Patron campaign is already underway, and you will play a key role in driving it forward in the lead up to our grand opening this year. You’ll build important relationships and secure long term support for 224 Youth Zone. When we open, your focus will shift to keeping those relationships strong, helping first time supporters become lifelong partners through thoughtful and creative engagement. You will also lead the way in growing our wider support base, finding new ways for businesses and individuals to get involved and give back.

About you  

We’re looking for an Assistant Charity Shop Manager to join our friendly team at PDSA Stroud. If you enjoy being around people, have strong interpersonal skills and love the buzz of retail, this could be a great fit for you. You’ll thrive in a busy, customer-focused environment where you can help deliver a fantastic shopping experience while making a real difference for pets and their owners. 

In this role, you’ll support the Shop Manager in running our Stroud PDSA shop day to day, working closely with a dedicated team of volunteers to maximise profit and create a welcoming, well-presented store. You’ll help to ensure great customer service, efficient stock rotation and strong brand messaging, using financial and competitor data to spot opportunities for improvement. You’ll also champion the PDSA name in the local community, helping to generate item and cash donations and raise awareness of the charity. 

You’ll bring experience from the retail sector with a proven track record of contributing to sales targets. You’ll understand what great customer service looks like and be keen to instil your passion and standards in those around you. Organised, approachable and proactive, you’ll enjoy coaching and motivating volunteers, encouraging new ideas and supporting a culture of continuous improvement.

Above all, you’ll be enthusiastic about PDSA’s work and proud to represent the charity with every customer you meet. 

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  
• 25 days’ holiday plus Bank Holidays. 
• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  
• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  
• Life assurance providing four times your annual salary for added peace of mind.  
• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   
• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  
• Enhanced maternity, paternity and adoption leave to support you and your family.  
• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now. You'll be redirected to our careers website and asked to create a candidate account and complete our simple application form.     

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

Media Officer 

Are you an excellent storyteller with a passion for public engagement and making a difference? Do you thrive in a fast-paced environment where no two days are the same?

The Methodist Church is looking for a talented and proactive Media Officer to join our busy and ambitious Communications Team.

This is an exciting opportunity to help shape the national voice of one of the UK’s largest Christian denominations, ensuring that we tell stories of a Church that is called to be growing, inclusive, justice-seeking and evangelistic, reaching people in meaningful and engaging ways.
 

You will be at the heart of media operations - driving national press coverage, responding to breaking news, and crafting compelling stories from around the country that highlight the Church’s mission and values.

You’ll have excellent skills in finding and telling stories, in print and through audio and video. You’ll have experience working in a busy press office or newsroom and be willing to travel.

This role offers the chance for you to make a real impact – sharing powerful stories of transformation, faith, and social justice across national platforms. You’ll be supported by a highly skilled, passionate and welcoming team, with plenty of opportunities to grow and develop professionally.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.  Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.

The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.

Closing Date: 22 February 2026

Interview Date: 3 March 2026. Interviews in person in London

About the role 

This role delivers the Pan-London Sexual Violence Alliance (PLSVA) prevention and outreach priorities, strengthening community and professional responses to sexual violence across London.

You will design and deliver trauma-informed, culturally responsive prevention work, including campaigns, training and community engagement, with a focus on Black and racialised communities, LGBTQ+ people, men and boys, and people with learning disabilities. Working within an intersectional feminist framework, you will promote accountability, collective action and clear survivor pathways.

Job description 

As the Community Prevention Worker, you will:

• Design and deliver inclusive community prevention programmes, awareness campaigns and training on sexual violence, consent, bystander intervention and male accountability.
• Build and maintain strong partnerships with communities, grassroots organisations and statutory and voluntary sector agencies to improve awareness, responses and referral pathways.
• Work closely with Alliance Navigators, partner agencies and the other Community Prevention Worker to ensure consistent messaging, effective signposting and joined-up survivor pathways.
• Embed survivor voice and co-production through collaboration with the Fearless Collective (Experts by Experience).
• Monitor, evaluate and report on prevention and engagement activity, contributing to Alliance learning, impact reporting and service improvement.
• Model WGN’s feminist, anti-oppressive, trauma-informed practice and operate within safeguarding and good practice standards.

Closing date and interviews

This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.

We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Responsible to: Youth Services Manager

Hours: Full time 37 hours (Job share considered)

Salary: £27,500

Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)

Contract: Fixed term for 2 years, with possibility of extension (subject to funding)

Closing Date: 18th February 2026 at 23:59

Interview Date: Tuesday 3rd March

Context

Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.

We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.

Scope

This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.

You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.

You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.

The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.

You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.

What you’ll bring to the team

This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.

You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.

You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.

Main Responsibilities

· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.

· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.

· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.

· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.

· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.

· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.

Skills and Experience

Expertise

· Experience working with and supporting young people

· Experience of developing and sustaining a network

· Ability to deliver innovative education and training packages, delivery, and evaluation

· Knowledge of the challenges affecting young LGBTQ+ people

· Knowledge of issues affecting young people’s mental health and the skills required to build resilience

· Excellent planning, organisation and administrative skills

· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead

· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network

· Capable to respond to a young person in crisis, signposting to appropriate resources and support.

Communication

· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings

· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience

· Ability to adopt a positive constructive language style when talking to young people 1:1

· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people

· Knowledge of social media and a recognition of the role it plays in young people’s lives

Behaviours

· Skills in forming constructive working relationships with colleagues and stakeholders at all levels

· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency

· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.

· Evident desire to improve service delivery using co-production initiatives with young people

· An ability to listen with empathy and act compassionately

· Competence to work on own initiative and demonstrate innovation and creative problem solving

· Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

· Qualifications in youth work, teaching or mental health support

· LGBTQ+ lived experience

Other

· Full driving license and use of own vehicle

· Ability to work flexibly, with occasional evening and weekend working

· Commitment to further personal development and training

· Please note: Enhanced DBS is required for this role

The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.

· Contact Evaluation forms/data capture

· Monthly Outreach Report

· Resource library pertaining to our work with young people

· Network minutes (schools forum)

Apply via our website and complete an application form

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

We are looking for an experienced and enthusiastic Premises Officer to join our Putney School of Art and Design team at Enable! 

About Us 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.

Reports to: Operations Manager 

Based: Putney School of Art and Design 

Salary: London Living Wage - £13.85 (£15.52 Inclusive of A/L)

Contract: Casual 
Work Arrangement: 2 Evenings per week minimum, On-site

DBS: Enhanced with Children

Role Overview: 

Reporting to the Operations Manager, The Premises Officer will be responsible for the security of the building and the safety of staff and learners, when on duty. The post is to cover evening shifts at the school, 5-10pm during the term dates and various additional hours to cover annual leave out of term dates, including the weekends. 

The team at PSAD are passionate about connecting the community through culture, art and design, making it affordable and accessible for all. Today, managed by Enable and firmly rooted in the community, the school offers art and design courses, including specialised courses like the Art and Design Diploma, a Family Learning programme where parent and child can learn and work together, and courses for young people.

Main Duties/Responsibilities 

• Set up studios as required, directed by the Operations Manager or the Curriculum Manager. 
• As directed, maintains the security of the School and the safety applying the closed down procedure at the end of each day , students and staff have safe access, unexpected visitors and contractors show identification and sign a visitor book; reports all incidents e.g. security breaches, threatening behaviour, theft to the Operations Manager or the most senior officer on duty. 
• Ensure all of the facilities, studios and teaching spaces are prepared ready for each class throughout the School's opening hours e.g. putting away equipment, cables, turning off heaters, clearing studios of rubbish, emptying bins, any cleaning as required during operational hours. 
• Assumes full responsibility for the building and the safety of students in the absence of more senior staff, contacting the Key Holder (Operations Manager/Head of School) in the case of an emergency. 
• Assists the Operations Manager with minor repairs as required. 
• Assists with the delivery, unpacking and storing of stock and stores. 
• Operate the school Art Shop and sell a range of art materials to students at designated hours, and refreshments to students in the evenings and at weekends, if required. 
• Handles cash accurately, including use of cash tills and credit card payments, maintaining security of cash and stock at all times. 
• Assist and contribute to key school events including operational tasks related to them such as setting up exhibitions, and technical support for tutors in using IT facilities for teaching and learning equipment. 
• General administrative and operational duties including taking payments from students for fees and materials, using the school MIS system to enrols students, ensuring that all details are inputted correctly to ensure accurate record keeping and check course information on the school website and make necessary updates. 
• To carry out any other reasonable duties and responsibilities within the overall function, as directed by the Head of School. 

The successful candidate will have 

• Competent IT knowledge & skills 
• Experience of working in a school and / or customer care 
• Awareness of the importance of Health and Safety
• Willingness to be flexible to help meet urgent and important business deadlines 
• Strong interpersonal skills 
• Can prioritise own workload with good time management abilities.
• Can work under pressure to meet the needs of the school business. 
• Ability to problem-solve and make decisions when needed. 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.