Purpose of Job

Responsible for the development of all aspects of the organisations (Samaritan’s Purse and The Billy Graham Evangelistic Association) data strategy to enable us to grow our supporter base and income in the future. The role will lead the strategic transformation of the CRM database to enable the optimisation of our supporter communications.

The Data Manager will be responsible for all aspects of our Raiser’s Edge database, and help us meet our aspiration to develop this into an organisation-wide Customer Relationship Management system for all our supporters, whether donors, volunteers or church contacts.

The post will oversee the collection, import, maintenance and analysis of data, seeking out the most efficient and effective methods of recording, organising and utilising data, that fully supports organisational processes and all future innovation strategies and initiatives.

Alongside this, the Data Manager will lead on data selections, data segmentation, marketing analysis and how insights support business. Ensuring more effective and tailored communication with our donors, supporters and local community.

The post will make sure our processes and procedures for data management and storage are robust and in line with GDPR and other quality standards.

SCOPE OF JOB

• Proactively support campaigns with data segmentation, reporting and data insights, working with relevant colleagues across the organisation.
• Implement and manage projects to improve the use of the CRM database, data cleanliness, and import/export procedures.
• Take the lead in the development, maintenance and smooth running of the organisation's databases and associated applications and systems.
• Plan and manage the financial budget for the organisation's databases and related projects, under the supervision of the IT Manager.
• Manage the performance and cost effectiveness of database suppliers and partners.
• Manage processes to ensure the quality and currency of database records and provide training and support for the activity of database users across the organisation.
• Plan and implement systems and processes to ensure best practice and compliance in regard to data regulations, especially GDPR

Key Skills & Experience

• Proven experience in a Data Manager role including extensive experience of operating multi-user database systems, ideally in a fundraising environment and using the Raisers Edge CRM system.
• Have excellent IT skills with a good working knowledge of Microsoft Excel including the use of pivot tables, plus MS Word.
• Have a good understanding and experience of using MS SQL Server.
• An outstanding communicator and influencer, who can translate technical systems requirements into jargon-free, implementable solutions and user training that maximizes CRM functionality and regulation compliance.
• Proactive, resourceful and energetic.
• Flexible and collaborative in your approach while retaining a clear vision of what you want to achieve.
• You should be curious and up-to-date with global technological developments and affecting factors, particularly around Raiser’s Edge, and understand how to apply this knowledge in your role.

The person appointed will ideally with have:

• Experience of using Raisers Edge CRM.
• Experience of utilising SQL to build queries and reports.
• Experience of donor/customer marketing.
• In-depth understanding of GDPR and other regulatory compliance issues that affect data management and utilisation.
• An understanding of the Gift aid scheme and relevant legislation.

This is a home-based role, with the requirement to attend the head office in Buckhurst Hill once every 2 weeks. Travel expenses for this will be covered.

There is a requirement for the job holder to be a practicing Christian as functions within this role will require knowledge and personal experience of the Christian faith.

Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Experience team is involved in ensuring the supporter experience is at the heart of everything we. We are aiming to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions. The purpose of this role is to design and implement first class stewardship plans to ensure our amazing supporters have a great experience with Muslim Aid and care about the cause for many years.

About the Role:

The post holder will play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The Supporter Experience team will take a lead in mapping supporter journeys by using a data driven methodology to ensure we are implementing insights to improve the way we engage with our supporters.

As a confident communicator, you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and experiences across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

The main responsibilities of this role will be to:

• Maximise retention of existing supporters and grow the long-term value of the supporter base.
• Maximise the effective use of insight, data and knowledge in building and maintaining long-term relationships with supporters.
• Complete an audit of current supporter journeys across the organisation.
• Through research, testing and analysis, create new supporter journeys to increase engagement and improved income generation.
• Ensure we provide first class supporter care and stewardship through personalising and valuing our donors, fundraisers and volunteers and to build long term relationships.
• Ensure that all teams are enabled and empowered to identify opportunities and resolve issues to improve supporter care, loyalty and supporter retention.

About You:

To be successful in this role you will have:

• Significant supporter/customer care experience obtained from the commercial or charity sectors.
• Proven experience developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter experience.
• An understanding of the ‘Supporter Journey’ preferably gained in the charity sector
• Experience working in a busy environment, prioritising activities appropriately and managing multiple, conflicting priorities.
• Thorough understanding and experience of the principles of stewardship and a proven attitude of customer care.
• Excellent understanding of customer service and complaints management practices.

Why you should apply:

If you are process and data-driven and motivated by providing high standards of customer care, this role is an exciting opportunity for an goal-orientated individual to be able to lead on the mapping of the supporter journey and to build the processes supporting that journey.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us. 

[For Country Offices]: Please do not include photo/Date of Birth/Marital Status/ Religion/Address on your application.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. 

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Job title: Trust and Foundations Fundraising Officer          

Department: Fundraising

Reporting to: Head of Fundraising

Salary: £28,000 to 32,000 per annum (depending on experience)

Contract: Permanent

Location: Deptford

Closing date: Monday 2nd December 2019 at 12 pm

Interviews: Wednesday 11th December 2019

Hours: 35 hours per week

Annual leave: 25 days plus 8 Statutory Bank Holidays.

About the role

We are looking for a talented and ambitious individual to generate income for the 999 Club through the development and implementation of a Trust & Foundations strategy. This will involve the planning and writing of funding bids, reporting on previous grants, liaising with funders and the research of new funding opportunities.

This is an exciting opportunity for an experienced and skilled Trust and Foundations fundraiser who is confident and capable in taking the lead on this key strand of our fundraising stream.

You will be supported by the Head of Fundraising, and will have autonomy on leading on large trusts and grants applications.

About you

The ideal candidate will bring experience of successfully submitting and winning bids from Trusts and Foundations. They will be results-orientated, managing our Trusts and Statutory fundraising pipeline, and help developing our statutory income. They will build excellent working relationships with colleagues and stakeholders as they pull together details of life-changing programmes and projects that we are seeking funding for in order to help the people we support to rebuild their lives.

As we are a small team, a team-player attitude is a must, as well as a positive and can-do approach.

If you have excellent written skills, a natural ability to work across departments, and determination to succeed, we would like to hear from you.

About the 999 Club

The 999 Club is a small, community charity of 16 staff making a big impact on ending rough sleeping in Lewisham. 

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

How to apply

Please upload your CV and supporting statement detailing how you meet the Job Description and Person Specification.

For further information please see attached Job Description.

In this role you will require flexibility to work on different campaigns over time dependant on workload, immediate campaign priorities and requirements, and the capacity of the campaigns team. The role does however include lead responsibility for engaging with and supporting local campaigners and campaign groups, to increase local campaigning capacity. That will involve the development and delivery of practical support to local campaign groups to communicate campaigns to decision-makers, the local media and others. It will also include online engagement to facilitate communication between the public and decision makers.

Acquired brain injury (ABI) is one of the commonest causes of death and disability in working age adults. Survivors of brain injury can live with a range of difficulties affecting their physical and cognitive functioning. Living with a brain injury can result in social isolation, mental health problems, difficulties with family relationships and unemployment.

Headway SELNWK is a medium size charity, over thirty years old, that supports people affected by ABI. We provide support services across SE London and North West Kent in the community and at our day services in Deptford and Shooter's Hill. Most of our members’ support is funded by social services or the NHS. Whilst we want to maximise this funding where possible, we also want to develop models of support that are not dependent upon statutory funding.

Headway has well established links with local hospitals, notably with the Major Trauma Centre at Kings’ College Hospital.  We foster active links with a range of community providers including neurological rehabilitation and social work teams and other Third Sector organisations.

Headway SELNWK is entering a phase of new development and is looking to recruit an outstanding Director of Strategy and Business Development. The ideal candidate will have significant experience of working with people affected by ABI and an evident passion for the charity’s mission to improve outcomes for them.

The postholder will be responsible for overseeing the development of the charity’s strategy and external relationships to drive the charity’s mission.

With a strong commitment to working co-productively with our members and their families, the post holder will identify what is already working well, what could be improved and how to implement and evaluate these improvements. The post holder will work closely with our Community Organiser to develop inclusive and inspiring models of practice that are responsive to the needs of our members and their families. This role will be key in developing a strategy for the training and development of our staff so as to best meet the needs of our members and their families and the demands of the local health and social care system.

With the Director of Finance and Operations and the Board of Trustees the post holder will develop a short-, medium- and long-term strategy to improve the charity’s operations and will work across the charity to implement and evaluate the strategic aims and objectives.

Therefore the post holder should have good project management skills and the ability to manage multiple priorities at once. Excellent verbal and written communication skills are essential as the post holder will represent the charity to external partners such as commissioners, supporters and other statutory and third sector organisations.

The post holder must understand how Headway SELNWK's local work fits into regional and national agendas to develop services for people affected by ABI. We'd expect the post holder to have awareness of the challenges and opportunities of working within the Third Sector.

The ideal candidate will not necessarily have all of the required and desired characteristics, though they will certainly have real strengths in some of these areas. What is most important is that they will have a commitment to the charity’s mission. They will demonstrate a genuine openness to feedback and continuing improvement and will seek to learn from the experience of our members and their families.

What we are looking for?

We are looking for someone with experience of facilitating either operational or strategic planning, ideally in a brain injury rehabilitation service and/or within the Third Sector. You should have demsonstrable experience in developing plans with clear objectives and outcomes. You will be confident, astute and strategic in your assessment of complex issues, an excellent listener and someone who has the ability to manage a variety of stakeholders with differing expectations.

The Role Profile

Working with the Board of Trustees, the Director of Finance and Operations, our Community Organiser, our members and their families, this role will be pivotal in helping us shape the future of Headway SELNWK.

The post holder will work closely with the Director of Finance and Operations in developing Headway SELNWK's strategy and service development. Main areas of responsibility will be:

1. To lead the development, implementation and evaluation of new Headway SELNWK services
2. To lead the review, evaluation and revision of any current Headway SELNWK services
3. To take a lead role in consultation, development and implementation of Headway SELNWK's strategy 
4. Internal coordination and management of staff input and consultation to strategy and service development
5. Oversight and coordination of our external stakeholder consultation, to be defined. 
6. To take a lead role in maximising the engagement and inclusion of our members and their families in the development of our services and strategy
7. To maintain and develop Headway SELNWK's relationships with local stakeholders, seeking opportunities for collaboration, new service developments and income stream

Key Tasks 

1. To lead processes for any new service development or review of current services, ensuring the best standards of co-production / inclusion, budgeting and resourcing, implementation and evaluation
2. Take a lead role in implementing a strategy consultation plan, involving staff, members and families, trustees and external stakeholders. This may include leading on Headway SELNWK away days, project managing their conception, budget, execution and logistics as well as other methods such as interviews, focus groups, surveys, review of service data, appraisal of public policy etc.
3. To devise and run methods for keeping staff and our members and their families included in strategy and service development processes and to be informed of progress
4. To take a lead role in writing Headway SELNWK's strategy document and any associated business / operational plans
5. To lead the translation of the strategy into operational reality through the development of plans and KPIs- helping to bring Headway SELNWK together behind the strategy
6. Work across Headway SELNWK to ensure input is received in good time against the strategy milestones, and proactively identifying where conflicts arise
7. To shape and run an effective and inclusive stakeholder consultation process ensuring outputs from evaluation are shared, strategy content is consulted on accurately, in good time and fed back in to the strategy development. 
8. Work alongside and communicate with regional and national colleagues as appropriate
9. Proactively escalate issues, opportunities and potential variances from milestones or budget to the Board of Trustees
10. Ensure Headway SELNWK communicates effectively about strategy and service development with members and staff and externally with our partners, funders, supporters, local and regional policy maker

Interviews are scheduled for week commencing 9th December 2019

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.

We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.

As part of our new Catalyst programme we are looking to hire an experienced and enthusiastic Data Officer. Your primary responsibility will be to support the Head of Strategic Development and Impact with the creation and implementation of Monitoring and Evaluation (M&E) tools for the Catalyst project, as well as data management and analysis support across the organisation to support reporting and input into the National Best Practice guide. The Catalyst project is new to Breaking Barriers, and therefore we expect the responsibilities of the Data Officer role to change and grow in line with the programme development.

Full job description attached.

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture

For over sixty years, we’ve been proud to provide vital frontline welfare services to multi-generational Irish diaspora in London, whilst instilling positive impact within local communities through education, entertainment and cultural awareness; courtesy of our vibrant venue and home: The London Irish Centre. As a charity, we represent all that is celebrated about Ireland: warm, welcoming, inclusive, diverse, unique, and open to every generation. As a venue, we represent heritage and history, but modern innovation. The opportunity to foster friendships for life, advance your business ambitions or be entertained. Our commitment lies in meeting the wants and needs of our shared communities, now and for the future.

JOB BRIEF

The London Irish Centre is seeking a Business Development & Data Officer to play a critical role in helping us to prepare for the next stage in our fundraising strategy. It’s a key time for a successful and growing team with ambitious plans for a major capital campaign. We are looking for someone with the relevant skills but above all someone who is committed to the LIC’s mission and values.

The Business Development & Data Officer is a newly created role, which will work closely with the CEO to help achieve and grow our annual fundraising targets, across both the redevelopment project and core charity activity. The role will lead on growing our Friends Scheme and helping LIC to better communicate our impact in the community to our current and potential donors/funders. The Business Development & Data Officer will enable the CEO and Campaign Committee to maintain and grow positive relationships with donors by providing excellent administrative and systems support.

The deadline for applications is 9am Monday the 2nd of December.

We will be conducting the interviews on Wednesday 11 December (date subject to change), and they will be held at our venue in Camden.

ICT AND BUSINESS SUPPORT MANAGER

FULL-TIME

SALARY: £34,664 rising to £38,655 per annum (FTE for 37 hours a week)

Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995.  The charity works to ensure that all Hertfordshire’s unpaid carers are recognised, valued and supported in their caring role, have the opportunity for a life outside caring and can exercise a collective voice in the county. We support adult carers and young carers and provide information and advice. We also arrange a variety of ways for carers to work collaboratively with professional staff in a wide range of voluntary and statutory organisations, to link our services and help those organisations to develop a carer friendly focus.

The charity has experienced significant growth over recent years, with 110 staff and over 31,000 registered unpaid family carers. During this expansion, the charity’s commitment to driving quality improvements has led to an expansion in the nature and extent of services offered, as well as national acknowledgement through a GSK Impact Award.

An exciting opportunity has arisen for an experienced ICT and Business Support Manager to join us to further develop, drive and implement effective business support arrangements as the charity continues to grow.

This post will manage a broad portfolio of business support functions including our ICT Development Plan, management of all premises, administrative support, health and safety, quality assurance and business continuity planning. The post holder will also be responsible for managing the central Administration Team of staff and volunteers.

We are looking for a self-motivated and tenacious individual, who has a demonstrable record of delivering effective business support services, strong project and programme management skills, and good commercial awareness.

A high standard of ICT skills is required, including use of databases and Microsoft Office 365.  The role will require travel across Hertfordshire, so you will need the ability to travel independently, have access to a car and have a full valid driving license.

This is an exciting time to join us as we develop a new Business Plan for the charity. This post will have a central role in planning the business support requirements to deliver on this plan.  

For informal discussion about the role, please contact Tim Napper on our Head Office number.

Closes: 9am on Monday 18th November

Interviews: Wednesday 27th November or Monday 2nd December

Business Development and Account Management Officer

• Salary: £28,458 (inclusive of ILW)
• Location: London, SE1

About you

We are seeking a dynamic professional to actively engage with existing and prospective clients. This role sits within the Business, Development and Innovation directorate which is responsible for Carers UK’s digital products and services for employers and local authority commissioners and service providers. 

Key aims of the Post

• To support the Business Development and Innovation team to develop, deliver and grow its earned income activities.

• To liaise with and provide support to existing clients, grow client prospects and assist relationship building through active client engagement.

  Main tasks

• Carry out prospects research to assist in new business development;

• Attend business meetings;

• Work closely with the Client Services team to retain and increase client engagement;

• Ongoing client servicing / managing client accounts;

About us

Carers UK is the national membership charity for the 6.5 million people in the UK who are unpaid carers – and whose care is valued at a staggering £132 billion per year. We are seeking to appoint a highly motivated and ambitious professional with a proven track record of making a difference.

To find out more about this opportunity please see the recruitment pack and the right hand side of this advert or visit the Carers UK website.

Please email your CV, cover letter and monitoring form to the email address in the  recruitment pack.

Closing date: 29 November 2019 10am

Interviews: w/c 2 December 2019

Please send in your application as soon as possible. Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Data Rights Coordinator (FIN0523)

Location: Oxford

Salary: £30,985 -£37,000 depending on experience

Oxfam is a global movement of people working together to end the injustice of poverty.

Are you enthusiastic about privacy, data protection, or digital rights?

Do you have experience coordinating or managing projects, communicating complex and interesting ideas to a variety of organisations, and do you want to help make a difference to how data is collected and used in some of the most varied and challenging contexts and places?

If the answer is yes then we would like to hear from you!

The Role

We are looking for someone to join our existing Privacy team and specifically focus on projects, systems, and tools designed to support our international rollout of tools and principles which underpin safe and responsible use of data – we call this Data Rights.

What we are looking for

We are looking for someone who brings experience in managing tasks or projects – ideally in large and multi-stakeholder environments or humanitarian organisations. Ideally you will be good at developing networks of people, finding the right ways to connect them together to produce more output, and connecting them with the right tools and resources.

We are also looking for someone who has experience communicating tools and ideas – ideally face-to-face and written.  Perhaps you have produced or creating guidance notes, policies, tools, and processes which are accessible, have a background in communications or  technical writing, or experience in another role with a focus on business change, people, etc.

Hopefully you will also bring knowledge – and certainly enthusiasm – for the world of data privacy and digital rights; perhaps you have worked on projects with a data privacy component, are interested in data ethics and rights, or have spent time thinking about or working on related issues.

You will be pragmatic, self-starting, a strong communicator, and keen to support and protect humanitarian programming, UK fundraising, and campaigning in some of the world’s most challenging locations. 

We offer

This role joins a strong existing team, and will give you an opportunity to grow in your practice and skills, work with a vast range of suppliers and stakeholders, and tackle a diverse range of security challenges you will not experience in any other workplace.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

To apply, please click the apply button. As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

You can make a real difference to the quality of life of the 1 in 1,000 people living with nystagmus in England and Wales.

Join our small, friendly team and develop your own skills, helping us provide information and support, raise awareness of this complex condition and fundraise for medical research.

You don't have to have nystagmus yourself to join us, but it helps if you do or you know someone who does.

About Us

The Nystagmus Network is the foremost charity supporting those affected by nystagmus in the UK. Nystagmus is a complex eye condition that is characterised by involuntary movements of the eyes where they appear to wobble or flicker from side to side or up and down. The charity offers support and information to the 1 in 1,000 people at least who are living with nystagmus, whilst also leading research into the condition to find a potential treatment.

Role

The purpose of the Information Support Officer role is to support the Nystagmus Network’s charitable objectives, provide back office and administrative support to the operational running of the charity and contribute to business continuity. There will also be the opportunity to attend events.

Person Specification

Qualifications

Minimum full level 2 qualifications, including English and Maths GCSE grade C or above

Experience

Office administration; work in the charity sector in a support or office role; organising events

IT skills

Proficient in the full Microsoft office suite; competence in the use of social media for business purpose; experience of working with a CRM, using Wordpress, Mailchimp and Shopify

Communication

Demonstrable proficiency in written and verbal skills; a keen eye for detail; proofreading experience

Way of working

A methodical approach, excellent time management and ability to work on your own initiative

Interpersonal

Ability to show empathy, a good listener; a team player who gets on with people; awareness of the effects of living with or supporting someone with a vision impairment

HOW TO APPLY

Applications MUST be accompanied by a detailed covering letter, explaining how your skills and experience meet the needs of a small chairty supporting visully impaired people.

We're looking for an enthusiastic and experienced Fundraising Officer to help us grow a robust pipeline of funding opportunities to support our mission to provide quality education to children in Africa.

This new role would suit an ambitious self-starter with experience in fundraising and/or research, with an interest in developing their skills in global international development. In return, the role offers the opportunity to work as a part of an ambitious, friendly and supportive team, delivering impactful work supporting children’s right to a quality education.

The successful candidate will be educated to degree level (or have equivalent experience), a good team player and have excellent written and verbal communication skills. Responsibilities will include researching and developing a pipeline of funding opportunities, pro-active stewardship of existing and recurring donors, developing new fundraising activities and campaigns, and managing a fundraising database.

To apply, please download the full job description and application pack from our website. Please submit a completed application form and equal opportunities monitoring form to us by 10am on 22nd November.

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for a Engagement Officer to join our Engagement team based in Lambeth. In return, you will receive a competitive salary plus excellent benefits.

Centrepoint is the UK’s leading charity for homeless young people 16 – 25 years old that aims to give each person we support a future and we want to end youth homelessness.  It’s our people that make this happen and you can play a part in our vision.  So if you consider yourself to be passionate, dynamic and adaptable, then this could be the job for you.

At Centrepoint we’ve recently expanding our highly successful Engagement programmes and now use a variety of activities; Sport, Arts & Culture, Food and Technology to engage and inspire our young people. We’re well established in London and this position, reporting to the Senior Engagement Manager, will lead on the successful deployment of the Engagement outreach strategy and effectively communicating our offer to staff ensuring we are engaging, inspiring and motivating Young People to positively transform their lives.

What you’ll be doing…

• Lead on the successful development and delivery of Centrepoint’s Engagement Team outreach strategy.
• Work with Senior Engagement Officers to build a London-wide network of internal advocates and external community services and partners interested in supporting service-users in to our activities and programmes.
• Responsible for being main point of contact for any internal service and external partner and building strong relationships with key staff by regularly communicating and promoting our full Engagement offer.
• Be proactive when developing varied network of internal and external champions to help with the communication and promotion of all Engagement activities
• Support Engagement Manager and Senior Engagement Officers in developing and maintaining key strategic relationships with large organisations within the sector.
• Support Senior Engagement Officers in delivering taster engagement session as part of the ‘active recruitment’ weeks during each quarterly cohort.

What we’d be looking for from you…

• Demonstrable experience of engaging socially-excluded adults and young people.
• Qualification in adult education training or sport and/or Art related qualification
• Experience of delivering training, preferably to people who have experienced social-exclusion
• Experience and knowledge of developing and implementing an Engagement strategy to improving young people’s health, social and life skills.

What we offer in return...

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
•  Excellent training package to ensure you have the skills and knowledge to build a new career
• Employer pension contributions of 4%
• Clear career progressions, linked to portfolio work, that enables movement up the pay scale
• Access to Cycle 2 Work loan scheme
•  An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Don’t miss out on this fantastic opportunity to join our team as an Engagement Officer, click ‘Apply’ now!

Closing Date: 20 November, 12 noon. 

To hold strategic oversight of and centralised governance of all cross-organisational programmes and projects activity agreed through the Corporate Projects Board (CPB), delivering demonstrable positive outcomes required for the successful achievement of the organisation 's Corporate Strategy (2016-2025) and Business Plan.

Work in support of the CPB to provide central governance and with Project SROs, project teams and relevant work-streams, to ensure effective initiation , planning, management , delivery and reporting of Corporate Projects to support the ambitions set out in the Strategic Plan.

To act as a conduit ensuring that the CPB Chair, Corporate Leadership Team, Chief Executive Officer and Trustees are kept abreast of changes in Corporate Programmes and Projects and have confidence in Programme and Project delivery and governance.

Context:

The role will support the Corporate Projects Board Chair and act as an active Programme Manager for the Corporate Director Business Services to lead from within Business Services the planning and successful delivery of projects related to the Corporate Strategy delivery , and Change Programme. The current programme/project portfolio includes but is not limited to:

* Business Services Change Programme (Corporate Service excellence)
* ERP (Oracle) replacement project (Support Systems)
* Voice and Influence Strategy (Children & Young People)
* Children Services Strategic Partnerships (Children Services Operations)
* Impact/Core Priority Programmes (Impact)
* Health and Market Strategy (Health & Social Care)
* Quality Assurance Framework
* Trauma-Responsive Organisation Training (People)
* Barnardo's Foundation (Voluntary Income)
* EDI Action Plan (Diversity)
* Data Transformation : Eclipse (Service User recording)
* Products & Services Transformation (Technology)
* Volunteering & Community Engagement Strategy
* Operations Transformation (Corporate Service excellence)
* Barnardo's University (Learning)

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described