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Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4
Summary of Role
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.
Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
Management of Physical Assets
- Hold responsibility for the organisation’s assets register.
- Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.
Health & Safety, Security & Business Continuity
- Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
- Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
- Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
- Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
- Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
- Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.
Data Protection & GDPR
- Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
- Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.
ICT, Digital & Systems Oversight
- Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
- Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
- Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
- Support ICT and CRM development initiatives in line with organisational priorities.
- Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.
Operational Management
- Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
- Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
- Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
- Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
- Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
- Act as the operational lead for insurance-related matters, including renewals and claims support.
- Support the CEO and Trustee Board with financial matters relating to business activities as required.
- Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.
Financial Management
- Set and manage budgets for existing product and service delivery.
- Forecast sales targets and monitor progress against these.
- Support the CEO and Trustee Board with financial matters related to business activities as required.
People Management
- Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
- Monitor, performance manage and improve the efficiency of all direct reports.
- Support the professional development of all direct reports.
- Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
- Motivate staff to achieve their KPIs through quality controls.
- Monitor, train and support all volunteers.
- Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
- Contribute to The Brain Charity management rota when required.
Other
- Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
- Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
- Assist and support volunteers within the team as and when required.
- Carry out any other reasonable tasks which may be required by the charity from time to time.
- Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· Advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· User involvement projects that help organisations improve what they offer by listening to people who use their services
· Local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Advocacy Project vision is clear: everyone should have a voice. We work tirelessly to ensure that those who are often unheard or whose wishes are dismissed are heard and their rights upheld.
We believe passionately that everyone should have equal outcomes when accessing health and social care services, and we all live our values everyday showing up with kindness, strength, honesty and belief in the work we do. Our work makes a difference, but we need to reach more people and change more lives; can you be part of our journey?
You will be joining The Advocacy Project at a critical time as we enter the second year of our new strategy. Key to the success of the new strategy is developing a sustainable business model that moves us from a reliance on statutory income to a mixed portfolio of funding including trusts and foundations and paid for services. Focussing on growth we are looking to secure at least £250,000 new income annually while maintaining our current income levels, we aim to double our income by the end of our strategy in 2030.
As part of our senior leadership team, you will be agile and collaborative, a fundraising professional who has developed and delivered an income generation strategy and achieved income growth across multiple income streams, including developing commercial income streams, grants and statutory income. You will be hands on, getting stuck into applications, prospecting, communicating, and developing new income opportunities. Building strong relationships with staff, volunteers and service users, you will also have the ability to engage with stakeholders and build relationships externally. You will develop evidence-based and impact-led cases for support for various projects and must be able to unlock growth, develop new approaches and help communicate our impact.
You will build and lead a small, effective and positive fundraising team.
Key responsibilities
- Developing our income strategy to ensure we reach our financial and strategic goals.
- Chairing the Business development and fundraising committee
- Further developing trust and foundations pipeline, growing income and identifying new opportunities.
- Further develop our commercial income opportunities including training, consultancy and paid for services.
- Overseeing all tender submissions including building the pipeline and writing or commissioning tender writers.
- Working with the CEO and our comms officer to ensure our Comms and Income generation strategy are aligned.
- Recruiting and managing bid writers as required.
- Working with our Finance team to ensure all donations are collected and recorded correctly, holding budget responsibility for fundraising and cooms.
- Building our case for support, working closely with staff and service users to understand their lived experience.
- Representing The Advocacy Project with funders, commissioners and external partners
- Ensure the Board of Trustees are regularly updated on the progress of income generation and our comms engagement, using a transparent and consistent reporting framework.
- Embed a fundraising culture within The Advocacy Project.
About you
We’re looking for someone with a significant success and experience of impactful charitable fundraising across diverse income streams especially from trust and foundations.
You must be passionate about our work the role of advocacy and involving service users in design.
Essential
î Effective line management skills and ability to deliver alongside and through small team.
î Experience of developing trust and foundations pipelines, bid writing and evidenced success of winning significant funding.
î Experience of statutory services and tender submissions
î Experience of developing new income streams.
î Experience of delivering to targets, including a strong understanding of risk and how best to manage it
î Knowledge of fundraising regulations, GDPR, and best practices
Desirable
î Experience of working as a senior leader within a third sector, public sector, or voluntary organisation, including setting strategy and managing change
î Experience of designing and delivering commercial income streams including business to business and direct to consumer products
î Previous experience in an Advocacy/user voice organisation
î Previous experience of co production.
Skills
î Strong leadership and management skills
î Ability to work collaboratively and lead change effectively
î Be highly organised and self-motivated with a proven ability to work to tight deadlines
î Positive, creative, entrepreneurial, and solutions focused.
î Proactive, dynamic, able to work effectively independently.
î Ability to problem solve and think creatively
î Confident networker, with strong communication skills.
î Strong understanding of EDI principles and how to apply them in your work
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
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Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
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Building team spirit and employee engagement and offer.
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Leading and delivering regular staff performance and development reviews.
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Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
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Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
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Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
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Ensure policies are kept current.
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Ensure recording and management of absence/leave.
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Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
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Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
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Oversee training and personal development plans for staff and volunteers, as appropriate.
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Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
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Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
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Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
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Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
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Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
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Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
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Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
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Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
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Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
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Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
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Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
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Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
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Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
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Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
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5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
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Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
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Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
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Experience in developing and leading successful and engaged volunteering programmes and support.
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Full valid driving licence.
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Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
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Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
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Experience of implementing rigorous reporting and evaluation practices on operations.
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Experience of managing day-to-day financial administration and reporting.
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Evidence of delivering clear metric dashboards and reports.
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Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
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Demonstrable knowledge and experience in HR processes and management.
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Experience in building and delivering strategic plans.
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Proven experience of effective problem solving and responding to crisis situations.
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A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
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A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
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Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
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Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
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Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
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Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
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An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
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An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
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A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
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A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
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Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
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A high level of literacy and communication.
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A high level of numeracy and ability to analyse data.
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Strong leadership attributes to build engagement and performance with the team.
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Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
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Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NO MORE
NO MORE is a global organisation dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and driving culture change. We work with nonprofits, corporations, governments, media, schools, and communities worldwide to amplify survivor voices and strengthen prevention and response efforts.
The role
We are seeking a motivated Business Development Intern to support our Development Team across fundraising, donor engagement, partnerships, and grants.
This full-time, 12-month internship offers hands-on experience within an international nonprofit and is ideal for someone passionate about social justice and international development.
Location: Hybrid (Hampton and remote)
Hours: Full-time, 37.5 hours per week
Contract: 12 months
Reports to: Senior Business Development Officer
Key responsibilities
Fundraising and campaigns
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Support planning, delivery, and evaluation of individual giving campaigns and fundraising events
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Research prospective donors and new fundraising opportunities
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Assist with fundraising-related social media and marketing content
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Track and report on fundraising performance and impact
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Support challenge and community fundraising events and participant management
Donor communications
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Draft and edit donor communications, including thank-you messages, newsletters, and appeals
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Support personalised donor stewardship and supporter journeys
Grants and proposals
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Research grant opportunities aligned with NO MORE’s priorities
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Assist with grant applications, submissions, and reporting
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Track deadlines and maintain accurate grant records
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Support collection of impact and monitoring data
Partnership and team support
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Support delivery of in-person and virtual partnership events
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Conduct research on fundraising trends and donor demographics
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Provide administrative support, including database management and scheduling
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Support fundraising reporting to the Board of Trustees
About you
You will have:
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A degree in Humanities, Social Sciences, Development or a related field
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Strong written and verbal communication skills
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Excellent organisational skills and attention to detail
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Confidence using Microsoft Office or Google Suite (including Excel and Gmail)
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Strong research skills and ability to summarise information clearly
You are:
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Proactive, self-motivated, and comfortable taking initiative
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Able to work independently and collaboratively in a small team
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Curious about social impact, current affairs, and nonprofit work
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Committed to NO MORE’s mission to end domestic and sexual violence
Desirable:
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Previous nonprofit, fundraising, or development experience (including internships or volunteering)
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Experience with social media or digital content
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Familiarity with grant writing or proposal preparation
NO MORE is dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and fueling culture change.
Rosa is looking for a thoughtful and ambitious fundraiser to join us at an exciting point in our growth. This is a new role with the chance to build experience across philanthropy, corporate partnerships, events and prospect development, while working closely with colleagues across fundraising, communications and grant making.
This is an ideal role for someone ready to take the next step in their fundraising career within a values-led organisation with national reach. You will play a central role in strengthening donor relationships and increasing income to support Rosa’s impact across society.
If you are organised, proactive and motivated by the chance to help resource change for women and girls, we would love to hear from you.
Job purpose
Reporting to the Philanthropy Manager, the Fundraising Officer will help support Rosa’s major donor and corporate fundraising at an exciting point in our growth.
Working across philanthropy, corporate partnerships, donor stewardship, events and prospect development, you will play a key role in helping us build strong supporter relationships and grow income to power Rosa’s mission. This is a varied and developmental role, offering the chance to work across every stage of the donor journey while building specialist fundraising skills in a high-ambition, values-led team.
It is an ideal opportunity for someone ready to step up from a fundraising assistant/ coordinator or similar role and take on broader responsibility in a national organisation with a clear purpose. The work you do will help generate funding for Rosa’s grant making, capacity building and influencing work — giving you a direct connection between fundraising and impact.
Key responsibilities
- Excellent stewardship of major donor and corporate relationships, including keeping donors up to date with Rosa’s work through events and meetings, written reports and newsletters
- Manage a portfolio of individual donors, major donors and corporates
- Coordinate and deliver successful in person donor engagement events, currently twice a year with one large event in March and a smaller event in November
- Build a strong prospect pipeline of corporate donors by undertaking prospect research and contributing to new business pitches
- Undertake prospect research and compelling donor briefings for new major donors and new giving circle members (Thrive Network)
- Maintain high quality CRM records to record each stage of donors’ journeys and supporting the transition to a new CRM (Beacon)
- Able to work in a manner consistent with Rosa’s values and principles
- Carry out all aspects of this job description in accordance with policies set out in Rosa’s handbook, paying particular attention to safeguarding, data protection and equality and diversity.
You may also be asked to carry out other tasks that are in line with the responsibilities of the Fundraising Officer.
Experience, knowledge & skills (all essential)
- Two years’ relevant experience in a fundraising role (working in a role involving prospect research and donor stewardship of High Net Worth Individuals or major donors and/ or corporates)
- Experience of event management, meetings and developing research briefings
- Strong written communication and drafting skills
- Confidence in building relationships with external stakeholders
- Attention to detail in recording and tracking interactions with donors and prospects
- Able to work independently and collaboratively
- Strong organisational skills and ability to manage multiple priorities and deadlines
- Understanding of excellent supporter care
- Experience of using Microsoft Office and a CRM database
Personal attributes
- A commitment to equality, diversity and inclusion (essential)
- Energy, passion and enthusiasm for Rosa’s values and goals and for the organisations we support (essential)
- Knowledge of the UK Women and Girls sector and issues facing women and girls (preferred)
How to apply
To apply please visit our website for the full Job Pack and follow the instructions to apply via our on-line application form.
Rosa’s mission is to contribute to empowering women and girls by drawing in and distributing funding and resources to the women and girls sector.
The client requests no contact from agencies or media sales.
Who are we?
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, nearly 13,500 professionals received our training. Over 70,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last four years, over 2,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About The Drive Partnership
The Drive Partnership, established by Respect, SafeLives, and Social Finance in 2015, is working to end domestic abuse and protect victim-survivors by disrupting, challenging, and changing the behaviour of those who are causing harm. The Drive Partnership does this through the development of innovative perpetrator responses and advocating for systems and policy change to develop sustainable, national systems that respond more effectively to all perpetrators to increase the safety and freedom of all adult and child victim-survivors.
Purpose
Following a four-year investment from the Home Office announced in July 2025, the Drive Project – the Drive Partnership’s flagship intervention for high-risk, high-harm and serial perpetrators of domestic abuse – will expand across all areas in England and Wales, with the vast majority of funding flowing directly to local perpetrator services and victim-survivor services by nature of the Drive Project’s model.
To support the safe implementation of the expansion of the Drive Project intervention, we are seeking a proactive, solution focused individual to work with Drive Partnership and SafeLives, and our delivery sites to ensure our Data Protection policies and practice are up to date, and being consistently adhered to.
This is a new role and will spend two days working to support the Drive Partnership and one day to support SafeLives directly. For more information on SafeLives and the Drive Partnership, please see below.
The role is sensitive by nature and involves dealing with highly confidential and complex information.
Position context
This role sits within the Finance Department and is a critical support function across SafeLives and the Drive Partnership . The Data Protection Officer will be managed by the IT and Compliance Manager and will also work closely with the Head of Operations and Practice Advisors in the Drive Partnership, and , Heads and the Leadership Team to ensure the smooth operating of the business.
Responsibilities
- Data Protection
- Relationship Management
- Administration
Person Specification
Experience
Strong working knowledge of UK GDPR, Data Protection Act 2018, PECR, and ICO guidance and with relevant qualifications. Experience managing data protection compliance within a charity, public sector, or safeguarding‑focused organisation. Understanding of safeguarding principles, particularly relating to domestic abuse, confidentiality, and safe data‑sharing protocols.
Skills
- Ability to interpret legislation and communicate requirements clearly to non‑specialists.
- Strong analytical and problem‑solving skills with a meticulous attention to detail.
- Excellent written and verbal communication skills, with the ability to produce policies and understand complex procedures.
- Capacity to manage competing priorities and work independently in a part‑time capacity.
- High levels of integrity, discretion, and professional judgement when handling sensitive and data.
- Knowledge of secure data‑handling technologies and cyber‑security principles
Competencies
- Delivering quality
- Teamwork
- Communication & Relationship management
- Influence
- Innovation and creativity
- Teamwork and collaboration
- Communication and relationship management
- Self-management
- Goal orientation
Equality and Inclusion
SafeLives is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. We are keen to have staff that appropriately represents all the communities we serve as an organisation.
Lived Experience
We believe there is no ‘them and us’ in domestic abuse, and recognise that applicants may have direct or indirect experience of their own, whether disclosed or not. We are committed to placing lived experience of domestic abuse at the heart of all we do, and colleagues who chose to share their personal expertise can do so openly and with organisational support.
If there is any discussion during the course of the recruitment process regarding a candidate's personal experience of domestic abuse, it will be treated confidentially and will not be shared outside of the interview panel/Human Resources.
The client requests no contact from agencies or media sales.
AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)
About the Role
This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.
Key Responsibilities
- Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
- Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
- Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
- Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
- Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
- Communications & Digital Support: Support website updates, digital content creation, and social media activity.
Person Specification
- Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
- Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
- Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.
Why This Role Stands Out
Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.
How to Apply
If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.
To be considered, please submit your CV along with a completed application form.
Closing date: 11 June 2026.
STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Maypole Project supports children and young people with complex medical needs and their families, providing emotional, practical and social support. We are a small, values-driven charity making a meaningful and lasting difference to the families we work with.
About the role
We are looking for an experienced and motivated Business Development & Fundraising Manager to play a central role in strengthening and growing our income.
This is an opportunity to lead the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
You will work closely with the CEO and colleagues across the organisation to identify new opportunities, develop partnerships, and build on existing income streams.
The role would suit someone who enjoys working in a small organisation where you can shape direction, take ownership, and see the direct impact of your work.
What you’ll be doing
· Lead the development and delivery of a multi-year fundraising and income strategy
· Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity
· Identify, develop and secure new funding opportunities, including partnerships and collaborative projects
· Build and manage strong relationships with funders, partners and supporters
· Work with the CEO to explore and develop cross-sector opportunities (e.g. NHS, local authorities, voluntary sector partners)
· Line manage a part-time Fundraising Officer and support volunteers to maximise impact
· Strengthen systems, pipeline management and performance monitoring to support sustainable income growth
About you
We are looking for someone who can combine strategic thinking with practical delivery in a small charity environment.
You will bring:
· Experience of securing meaningful income and developing funding opportunities (e.g. five-figure grants or partnerships)
· A track record of building effective external relationships
· Confidence identifying new opportunities and turning them into tangible outcomes
· Strong communication skills, with the ability to create compelling cases for support
· The ability to manage multiple priorities and work both independently and collaboratively
· You may already be working at manager level, or ready to step up into a broader role with greater ownership and scope.
Why join us?
Play a key role in shaping the charity’s future sustainability and growth
Work closely with senior leadership and influence organisational direction
Be part of a supportive, collaborative and purpose-driven team
See the direct impact of your work on children and families
Flexible working arrangements
If you are looking for a role where you can take ownership, develop new ideas and make a meaningful difference, we would love to hear from you.
Shortlisted applicants will be required to complete our application form.
We support children and young people with complex medical needs and their families.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.
This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You would be joining an inclusive and supportive team with access to employee benefits that include:
- They offer 30 days holiday plus bank holidays.
- Various discount cards and subsidised meals to helping give you access to healthy food options.
- A pension scheme with Scottish Widows.
- Organised social events every quarter and special events.
- Free parking.
The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.
Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.
Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.
Management of the fundraising and marketing data selection function.
Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.
Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.
Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.
The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.
Experience of managing income and data processes and reconciliation.
Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.
Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.
Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.
IMPORTANT NOTE
Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Rowner Community Trust (RCT) is recruiting a Business Lead which will proactively contribute to RCT becoming a more effective and sustainable resident-first organisation and help us to ensure the quality of RCT’s delivery with/by residents.
They will lead on business development, including profitable venue operations and income diversification, ensuring a friendly and high-quality approach to the community levy and help RCT become sustainable (in all senses). You will help us ensure the smooth operations of RCT i.e. accessible and safe venues, HR processes and supporting resident involvement etc. You will also work with the Chief Officer to help provide timely financial and programme monitoring and reporting for sponsors, RCT Board, levy payers etc and help to develop business cases/plans and funding applications.
The successful candidate will need to demonstrate a willingness to be innovative and be able to lead (with the whole team) on innovation and ensuring cost-effective business processes ensuring that there is a contemporary resident-focused and ‘easy’ approach.
We are looking for a motivated and entrepreneurial person, and we expect that the successful candidate would have a business management qualification (or equivalent) at a degree level, have experience in cost-effective innovation and have a positive and can-do ‘customer’-focused approach and be able to work positively as part of a diverse team including involved residents.
This role is an opportunity to make a real difference, and we are open to candidates with a wide range of backgrounds, and we are willing to be (mutually) flexible on largely office-based (core hours) working arrangements. The annual salary will be £19,800 and we also offer 30 days leave (18.0 pro-rata) and an annual wellness day.
A full job description can be found below.
We will have a drop-in information open afternoon/evening (15.00 - 19.00) on the 2nd June @ the Nimrod Centre (PO13 8AA).
Application is by a 1–2- page letter outlining your motivation and key relevant skills and an up-to-date CV. This needs to be emailed to us 17.00 on Tuesday 13th June 2026.
Job Description - Business Lead (22.5 hours) £33,000 pro-rata
Job Purpose:
Proactively contribute to RCT becoming an effective and sustainable organisation and ensure that organisational resources are available to enable the work of RCT with/by residents.
Key Objectives:
1. Proactively contribute to the development of the organisation and positively lead on business development including profitable venue operations , a high - quality approach to the community levy, i ncome diversification and help RCT r each sustainability (in all senses).
2. Ensure the smooth operations of RCT to enable programme delivery by the staff team, collaborating organisations and local residents including accessible and safe venues, HR, relevant regulatory compliance, and safe resident involvement .
3. Provide timely financial and programme monitoring and reporting for sponsors, programme funders , levy payers and the Board.
Key responsibilities:
- Positively contribute to RCT organisational & whole team development .
- Be proactive on profitable income maximisation and diversification to contribute to the financial sustainability of the organisation.
- Lead on cost - effective innovation on existing and any new business processes to ensure that there is an ‘easy’ and cost - effective approach.
- Develop a proactive and structured approach to procurement and ensure that this is well specified and cost - effective and that a recognised ‘green’ approach is achieved .
- Ensure that there is a welcoming and inclusive approach to venues which support RCT delivery , achieve full resident involvement and a measurable local impact.
- Ensure a proactive, structured and quality assured levy payment process is operating with a good relationship with levy players is being maintained and it is providing a regular and sustainable core income for RCT.
- Provide practical support to ensure effective programme delivery and monitoring including programme and financial monitoring and reporting to our funders and sponsors.
- Work with the Chief Officer to ensure that there is timely and reliable financial management information for the RCT Board and levy payers .
- Work with the Chief Officer to secure ongoing external investment in our core programmes and to deliver on a business case/ plan for our venues and spaces.
- Lead on the smooth running of the organisation ’s payroll, HR records and a proportionate and enabling approach to the relevant regulatory compliance e.g. safeguarding, health & safety, GDPR .
- Provide occasional cover for the Chief Officer.
Key Requirements:
We are seeking to become a fully resident - first organisation. So we are looking for a motivated and entrepreneurial person who is committed to creating a sustainable (in all senses) organisation which is actively enabling local residents to make a difference in their neighbourhood , including their venues and by leading the community trust . We expect that the successful candidate would have a business management qualification (or equivalent) at a degree level with experience in cost - effective innovation . You will need to have a positive and can - do ‘customer’ - focused approach and be able to work positively as part of a diverse team including involved local residents . We offer an annual salary of £33,000 pro -rata (£19,800), six weeks leave (or 18.0 days pro -rata) and an additional annual wellbeing day. We are willing to be (mutually) flexible on largely office - based /core hours working arrangements.
Key Role Metrics:
1. RCT achieves recognition as a sustainable organisation.
2. New income and planned investment targets are reached.
3. RCT spaces and buildings are generating a surplus and make a measurable positive local impact , including meaningful resident involvement.
4. Regular financial reporting to the board and levy payers is achieved.
Pay: £33,000.00 per year
Benefits:
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
The client requests no contact from agencies or media sales.
Community Business Officer (Trading)
Contract: Permanent
Hours: Full-time
Location: Office based, Woodstock, Oxfordshire
Salary: £27,976 – £36,328 per annum
Plunkett UK is looking for a Community Business Officer (Trading) to support a network of community-owned businesses across the UK.
About Us
Plunkett UK, the operational name for Plunkett Foundation, is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.
About the Role
In this proactive, people-focused role, you’ll work closely with established community businesses to strengthen their operations, improve sustainability, and maximise social impact. You’ll provide direct support, coordinate access to specialist advice, and build strong relationships to understand each group’s needs and challenges.
You’ll also support membership engagement, contribute to events and communications, and maintain accurate data to ensure high-quality support across our network. Working as part of a collaborative team, you’ll help deliver a responsive and effective service to community businesses.
This role is ideal for someone organised, empathetic and confident communicating with a wide range of people, with a strong interest in community business and rural communities.
The successful candidate should have the following knowledge, experience, skills and attributes:
- Relationship‑focused: you enjoy working with people and are confident building positive, professional relationships.
- Customer‑centred: you have experience working with the public and take pride in providing a helpful, friendly service.
- Empathetic and patient: you take time to understand the situations and needs of the people you work with, responding with care and without rushing.
- Proactive and confident: you take initiative, approach tasks positively, and are comfortable acting independently within your role. You're confident engaging with others, raising issues when needed, and following things through to completion.
- Communicative: you're a confident and clear communicator, comfortable managing multiple interactions by phone, email, video call and in person. You adapt your tone and approach to suit different people and situations.
- Community‑minded: you bring an interest in community business and an understanding of community business models and the challenges facing rural communities.
- Tech comfortable: you have a good working knowledge of Microsoft Office and are confident using everyday digital tools to stay organised. Experience of using CRM systems — particularly Salesforce — is an advantage, and you're comfortable keeping accurate records and information up to date.
- Problem‑solving: you're practical and solution‑focused, able to think issues through, handle queries calmly, and find effective responses when challenges arise.
- Organised and adaptable: you are able to prioritise your workload effectively, managing competing demands on your time without losing focus or quality.
Join Plunkett UK and be part of a national charity supporting resilient, thriving and inclusive rural communities.
Closing date for applications: 5pm on Friday 3 July 2026
Please submit your final application at your earliest convenience to avoid disappointment.
Interview date: During week commencing 13 July 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Human Resources administration
- Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
- Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
- Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
- Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.
Administrative Support
- Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
- Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
- Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.
Policy Compliance & Staff Support
- Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
- Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
- Support the preparation of HR and administration summaries for management review.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field
- At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
- Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Good knowledge in labor law.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Administrative reliability
- Confidential handling of information
- Timely escalation of risks
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.
The Opportunity
This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.
This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.
Key Responsibilities
Embedding Our Behaviour Change Framework & Measurement System
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Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation
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Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress
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Audit the data we already hold, identify the gaps, and develop new data collection methods where needed
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Design how we report, review, and evaluate against the framework
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Create practical guidelines and clear rules for using the framework and associated survey questions
Building Our Analytics Infrastructure
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Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation
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Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable
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Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions
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Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level
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Work with external data engineering consultancies where appropriate to accelerate delivery
Setting Us Up for Long-Term Success
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Establish the data and analytics foundations that will support CALM's growth and scale
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Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role
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Develop a practical forward-looking plan for data and analytics at CALM
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Champion data literacy across the organisation, building confidence and capability in the teams around you
Leading & Collaborating
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Lead and manage our Data Analyst, who will report directly into this role.
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Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions
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Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership
Experience
Essential
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Proven experience in a senior data or analytics role, with hands-on delivery experience
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Good understanding of data warehousing, data modelling and analytics best practices
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Strong technical skills across data modelling, SQL, Power BI and modern data platforms
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Experience working with cloud-based data platforms (ideally Microsoft Azure)
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Practical experience building and maturing analytics capabilities in a growing organisation
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Experience developing reporting frameworks, KPIs and performance measurement approaches
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Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce
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Strong written and verbal communication skills
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A highly organised and structured approach, with strong attention to documentation and process design
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A collaborative working style and the ability to build strong relationships across a small, mission-driven team
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Experience managing and mentoring junior analysts
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A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact
Desirable
-
Previous data engineering experience
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Management of AI/ML workflows and predictive analytics projects
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Experience working within a charity, non-profit, or mission-led organisation
Why work for us?
Reports to: Director of Data and Innovation (Seun Akindele)
Contract: 12month FTC
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: per annum
A work environment that values creativity, personal growth and collaboration.
Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.
About us:
We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.
We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.
We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.
In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.
With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.
Key responsibilities:
Insights, analytics and reporting
- Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
- Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
- Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency
Data systems and processes
- Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
- Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
- Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
- Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.
You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.
CLOSING DATE: Tuesday 23 June 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
About the team
Even though 1 in 4 people have mental health problems, most of us don't get the help we need. This has to change.
We have big goals over the next few years. We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
The Individual Giving team is focused on recruiting supporters to give a one-off donation or a direct debit to Mind. The team creates insight-led and creative fundraising campaigns and stewardship activities that acquire, retain and deepen engagement with supporters building long-term relationships that help deliver income for Mind.
About the role
Will you join us?
We're recruiting 2 x Individual Giving Officer roles to join the team.
As an Individual Giving Officer, you will support the Senior Individual Giving Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support for Mind.
You will deliver marketing campaigns from beginning to end - from writing briefs and working with agencies and internal teams on media, creative, data, print, production, and fulfilment, to collating results and using data and insight to optimise activity and deliver a brilliant supporter experience.
You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans in a wellbeing focused environment.
The Individual Giving team is a part of the wider Mass Engagement team, and you will play a pivot role in helping the team to reach and exceed their target of raising over £23 million, so that Mind can fight for timely access to great quality care for all.
This role requires a Disclosure and Barring Service (DBS) check.
About you
We'd like to hear from you if you have…
-Experience in planning, delivering and evaluating campaigns or activities, managing timelines, budgets, and multiple stakeholders to meet targets; with a track record of meeting and exceeding KPIs.
-Strong communication skills and the ability to engage with and steward our supporters across a range of marketing channels.
-Experience interpreting and analysing data to optimise marketing, fundraising or communication campaigns or stewardship strategies to improve performance and strengthen loyalty and trust.
-Excellent interpersonal skills and can build strong relationships internally and externally with suppliers, agencies, and stakeholders to collaborate and deliver a high-quality supporter experience.
-Experience in innovative thinking and creative approaches to enhance campaign performance and deepen supporter engagement.
-Experience administering PO & invoicing processes, accurately tracking expenditure to ensure activities are within budget and supporting financial reporting.
Mind is open to experience outside of the charity sector, transferable skills and learning in post, and we will welcome applications from candidates who may not meet the criteria exactly.
About applying
For more information about the role and its core responsibilities, download the full role profile below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter or personal statement (no more than two A4 sides for each) which refers to the Person Specification.
Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible.
Interviews are likely to take place week commencing 22nd June 2026 and will be in person at our office in Stratford, London.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the essential criteria in the personal specification.


