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As Data Operations Executive you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity’s CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system. We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations.
Key Responsibilities:
· Provide 1st Line support for requests received into the team’s ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate.
· Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required.
· Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed.
· Create new documents such as ‘How To’ guides to a high standard which are straightforward using non-technical language.
· Establish relationships with stakeholders across the organisation and help them resolve data issues and requests.
· Assist the Data Operations Manager, Senior Data Operations Officer, and the Data Operations Officers in improving business processes for the successful and efficient management of supporter data.
· Work with the Data Operations Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means.
· Import data and see errors through to completion by either resolving the problem or escalating where appropriate.
· Support the Data Operations Officers in delivering an ongoing training programme to all employees.
· Other data management tasks from time to time as identified by the Data Operations Manager
Knowledge, skills and experience needed:
· Understanding of data protection/GDPR legislation and its implementation.
· Intermediate Excel knowledge (VLOOKUP’s).
· Experience of providing customer service to customers or users of a system
· Experience of working with data sets, either in a CRM system or Excel-based system.
· Excellent verbal and written communication skills.
· The ability to communicate technical information to non-technical people in a supportive and easy to understand way.
· A creative, positive, and proactive approach to problem-solving
· Good self-awareness with a willingness to learn new skills.
· Ability to manage multiple tasks simultaneously
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £25,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
As the Data Operations Officer, your key purpose in post is to ensure efficient, compliant data management, and effective data processes. You will proactively support teams, find improvements, and push for efficiencies to allow Salesforce CRM system users to engage with and effectively manage our supporters. This must be completed with reference to relevant data protection/GDPR laws and within a framework of the most effective data management techniques.
You will play a key role in providing process improvements across teams to enable the further development of an automation programme that speeds up and improves accuracy across imports and exports. You will also be responsible for scoping, defining, and implementing data quality improvements.
Key Responsibilities:
· Work with our Extract, Transform, Load (ETL) tool (Clarity Data Transform [CDT]) to bring data into our Salesforce ecosystem. This will include extensive documentation writeup, testing requirements for updates and patches, and a restrained & disciplined approach where quality is more important than speed.
· Ensure that any exception files from the CDT automations are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.
· Play a supportive role with the development team, completing development work in Salesforce as directed.
· Work with the Data Operations Manager to ensure Direct Debit claims and Gift Aid claims are processed accurately and on the agreed schedule.
· Carry out more complex data loading processes and act as a point of escalation for issues when raised by the Data Operations Executives.
· Critically examine existing processes and drive process improvement across database stakeholders and users.
· Support the Data Operations Manager on improvement projects, aimed at both improving the quality of data, and teams’ processes surrounding their use of Salesforce.
· Provide second line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.
· Maintain, enhance, and develop data quality checks and associated processes to improve the integrity and usefulness of our data.
· Support the Data Operations Manager in ensuring data management best practice is incorporated into each teams’ processes.
· Undertake any other relevant duties and projects in line with the responsibilities of the post.
· Other tasks from time to time as identified by the Data Operations Manager
Knowledge, skills and experience needed:
· Knowledge of relational databases, CRM systems and/or large datasets.
· Knowledge and understanding of ETL tools and practices.
· Understanding of data protection/GDPR legislation and its implementation.
· Knowledge and understanding of SQL.
· Experience of working in the charity sector with charity data.
· Experience of using Salesforce or similar CRM systems.
· Experience of process improvement and automation.
· Experience providing support and training to end users.
· Experience using a ticketing system, such as Jira Service Desk.
· Excellent verbal and written communication skills.
· Ability to manage multiple tasks simultaneously.
· A creative, positive, and proactive approach to problem solving.
· Logical and process orientated.
· Good self-awareness with a willingness to learn new skills.
· Excellent internal stakeholder management skills.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Advanced Excel skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Contract: Fixed Term - 1 Year Contract
Salary: £29,849.40 - £35,493.06 per annum
Closing Date: 4th August 2026
Interviews will be held w/c: 10th August 2026
About us
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Partnerships Officer - Nationwide to join our Partnership Management Team based in either our London or Manchester offices.
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the Team
The Corporate Partnerships Officer works alongside the Corporate Partnerships Manager and Senior Corporate Partnerships Manager on the Nationwide partnership and will play a vital role within the Corporate Partnerships Function of the Relationship Fundraising Department. The Partnership Management Team work closely with the Corporate New Business team to on-board partners and provide high quality account management to our corporate partnership portfolio.
About The Role
The Corporate Partnerships Officer will be primarily responsible for supporting on the delivery of Centrepoint’s multi-year, 7-figure strategic partnership with Nationwide Building Society. This partnership is the largest multi-year partnership in Centrepoint’s corporate portfolio to date, and a transformational partnership for Centrepoint and the young people we work with. Funding supports a range of measures to help young people experiencing homelessness across the UK.
Working between our offices in London/ Manchester, as well as from the partner’s head office future, you will work alongside the Corporate Partnerships Manager to support successful delivery of all aspects of the partnership, as well as taking ownership of your own projects. This will include supporting with fundraising and volunteering engagement with Nationwide colleagues, as well as administrative support across the partnership. You will provide excellent stewardship for this partnership and future corporate partners and identify opportunities to increase engagement and income.
This role sits within a Corporate Fundraising team of 14, split into a New Business team, and Partnership Management team. The Partnership Management team is made up of ten corporate fundraisers who manage complex and exciting partnerships with a wide range of committed corporate partners.
About You
You will be ambitious and driven, ideally with experience within fundraising, account management or programme management. You will have great attention to detail and experience managing and prioritising a diverse workload. You will be an excellent communicator and networker, with the ability to form strong relationships externally and internally, including engaging with a range of stakeholders.
Key responsibilities
- Support on the successful delivery of the Nationwide partnership, working alongside the Corporate Partnerships Manager.
- Administrative support for the Nationwide partnership including partnership admin and finance processes such as invoicing, income coding, minute taking and recording information on the database.
- Support with managing and developing the volunteering process and opportunities for Nationwide colleagues, ensuring excellent stewardship.
- Support with logistical plans and recruitment for Centrepoint’s flagship event, Sleep Out.
- Gather content and data to support in the compilation of reports on income, expenditure, and partnership impact.
- Develop and maintain proactive and effective working relationships with a range of cross functional teams including key internal and external stakeholders.
- Represent Centrepoint and the partnership at Centrepoint and third-party events.
- Actively participate in all team meetings and support other team members.
- Manage other mid-value (£10k-£50k) corporate partnerships if required.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time that are in line with the level of the role.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as Corporate Partnerships Officer - Nationwide, click ‘Apply’ now!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.
We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects. We are looking for a dynamic, enthusiastic and proactive individual to play a key role in shaping and enhancing the experience of our supporters. Working closely with the Deputy Chief Executive and colleagues across the Charity, you will lead the development of a supporter-centred approach, ensuring supporter insight, feedback and needs are at the heart of planning, communications and engagement activity.
This is an exciting opportunity for someone who is passionate about understanding audiences and driving continuous improvement. As the Charity’s champion for supporter experience, you will use insight and feedback to shape campaigns, strengthen supporter journeys and build lasting relationships. By bringing the voice of the supporter into decision making and fostering collaboration across teams, you will help deliver meaningful experiences that inspire long-term engagement and maximise support for the Charity’s mission.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you. We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged. Interviews will be held on Monday 10th August 2026.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer (part time) - Royal Statistical Society
Salary: £34,000 per annum pro rata, £20,400 actual salary
Contract: Permanent, part-time, 0.6 FTE
Hours: 21 hours per week (with flexibility as to how these are worked subject to business need and prior agreement)
Location: Hybrid, with regular attendance at our central London office (40%)
Reports to: Director of Commercial
Application deadline: Thursday 6 August 2026, inclusive
Interviews: Week commencing 10 August 2026.
Overview
The Royal Statistical Society is looking for an outstanding, proactive and organised Marketing Officer to help plan, coordinate and deliver marketing campaigns across our diverse commercial and engagement activities.
Founded in 1834, the RSS is one of the world’s leading organisations advocating for the importance of statistics and data. We are a charity, a professional body for statisticians and data scientists, and a membership organisation with thousands of members across the UK and internationally.
This is a new role and an exciting opportunity to bring additional marketing capacity and expertise into the Society. You will drive and support campaigns that increase awareness, engagement, bookings, enquiries and income across diverse areas such as membership, training, events, the annual conference, advertising, sponsorship, partnerships and venue hire.
About the role
This is a hands-on marketing role with plenty of variety. Working closely with colleagues across the RSS, you will plan and coordinate multi-channel campaigns across email, web, social media, digital advertising, partner channels and other routes.
You will help turn plans into practical campaign action, making sure marketing is well-organised, audience-focused, delivered on time and measured for effectiveness. You will work closely with our Digital and Content team to coordinate website updates, content, newsletters and campaign assets.
What you’ll be doing
Day-to-day you will:
- promote RSS products, services and business areas including membership, training, events, conference, sponsorship and venue hire;
- plan, coordinate and deliver integrated and effective marketing campaigns across these RSS activities, working closely with key colleagues;
- draft and edit clear, audience-focused marketing copy for social media, emails, adverts, landing pages and promotional materials;
- create, schedule and monitor marketing emails and social media activity, including segmentation, testing and reporting;
- use CRM, campaign and marketing data to support targeting, customer journeys and evaluation;
- monitor campaign performance, including reach, engagement, enquiries, bookings, leads and income;
- help improve campaign effectiveness, audience targeting and ways of working;
- coordinate suppliers, agencies or freelancers where required.
What we’re looking for
We are looking for someone with fantastic marketing skills and practical experience who is proactive, collaborative and confident managing multiple priorities.
You will need:
- experience of working to and achieving ambitious targets, including income generation and customer engagement targets;
- experience coordinating and delivering multiple marketing campaigns simultaneously;
- experience of email marketing, digital marketing and campaign administration;
- experience using CRM systems, customer data or marketing lists;
- experience monitoring and reporting on marketing performance;
- strong writing skills and the ability to produce clear, audience-focused copy;
- excellent organisational and project coordination skills;
- good attention to detail;
- an understanding of digital marketing channels and customer journeys;
- the ability to work with colleagues across different teams;
- a positive, proactive and customer-focused approach.
It would also be helpful, but not essential if you have
- experience in a charity, membership body, professional body or similar organisation;
- experience marketing training, events, conferences, membership or professional services
Why join the RSS?
This is a great opportunity to make a visible contribution in an internationally respected charity and professional body with an important public purpose. The RSS is a highly colleague-centred organisation with a great range of benefits. We offer:
- hybrid working, with regular (40%) attendance at our central London office;
- flexibility in how hours are arranged, subject to business needs and prior agreement;
- pension scheme after three months, with employee contributions of up to 5% double matched by the RSS, up to a maximum employer contribution of 10%;
- 25 days’ annual leave, pro rata, plus bank holidays;
- additional office closure between Christmas and New Year;
- training budget;
- season ticket loan;
- cycle to work scheme;
- employee assistance programme.
Occasional flexibility may be required, including some evening work, to support key campaigns and major events such as the RSS annual conference.
How to apply
Please apply via Charity Job by submitting:
- your CV; and
- a supporting statement explaining how your skills and experience meet the role requirements.
Applications without a supporting statement will not be considered.
The deadline for applications is Thursday 6 August 2026, inclusive.
Interviews are expected to take place during the week commencing 10 August 2026. We may contact and interview strong candidates before the closing date, so early applications are encouraged.
The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 9-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions.
· Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
· Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule.
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability.
· Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams.
· Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Continuous Improvement & Ways of Working
· Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards.
· Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
· Identify opportunities to improve campaign workflows, automation and operational efficiency.
Knowledge, Skills and Experience:
· Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment.
· Strong experience building, testing, quality assuring and deploying customer communications.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with stakeholders to plan and deliver campaigns from brief to execution.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Job purpose
To grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.
Hours - Full-time (35 hours per week, Monday to Friday, 9am-5pm), with occasional evening and weekend working expected to meet the needs of the charity. Four days per week considered for the right candidate.
Location - Hybrid, home-based with regular travel to Gateshead and nationally
Key responsibilities
Income generation and business development
•Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations
•Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close
•Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up
•Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board
•Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.
Proposals, tenders and bids
•Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases
•Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer
•Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements
Relationships and profile
•Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally
•Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach
•Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform
•Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth
Organisational leadership and management
•Contribute to organisational strategy and annual planning as a member of the senior management team
•Report on BD performance and progress against targets to the CEO and board
•Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement
•Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion
Key relationships
•Chief Executive Officer: line manager and strategic lead
•DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion
•DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth
•Programme Managers and frontline team: to inform BD activity and support proposal development
•External: commissioners, local authority leads, NHS contacts, training buyers, sector networks
Targets
Year 1 milestones
The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:
By six months:
- Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators
By twelve months:
- Marketing and outreach completed with at least 100 contacts (warm and cold)
- Training delivered at least 10 times
- Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
- Evaluation and review of year one learning completed; year two targets developed
Longer-term targets (to April 2029)
The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:
- Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
- New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
- New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029
The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.
Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.
Saïd Business School is entering an exciting new chapter. As we prepare to celebrate our 30th anniversary and deliver an ambitious new five-year strategy, we are expanding our Development and Alumni team and seeking two exceptional Senior Philanthropy Officers to help drive a transformational step change in philanthropic support. Working closely with senior academics, School leadership, alumni and supporters, you will build meaningful relationships with philanthropists whose generosity can help tackle some of the world's most pressing challenges through business, entrepreneurship, innovation and social impact.
You will manage a portfolio of high-potential prospects, developing tailored engagement strategies that connect donors' passions with Oxford Saïd's strategic priorities. From identifying opportunities and cultivating relationships through to securing significant gifts and delivering outstanding stewardship, you will play a leading role in growing philanthropic income and impact across the School.
Key responsibilities:
- Managing and developing a portfolio of high-net-worth individuals and selected philanthropic organisations.
- Securing gifts typically ranging from £50,000 to £1 million+.
- Building trusted relationships with senior academics, School leadership, alumni volunteers and University colleagues.
- Translating world-class academic research and thought leadership into inspiring donor propositions.
- Supporting cultivation events, donor visits and stewardship activities that deepen engagement and demonstrate impact.
You will be an experienced and strategic fundraising professional with a proven track record of securing major gifts and building successful donor relationships within complex organisations. You will have experience engaging high-net-worth individuals and philanthropic organisations, consistently achieving ambitious income targets and managing prospects through the full fundraising cycle. Additionally, you will possess the ability to translate complex ideas into compelling philanthropic opportunities. A strong understanding of fundraising best practice, ethics and data governance is essential, alongside experience using fundraising CRM systems.
Further information on this role can be found in the job description.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
We offer very generous benefits, some of which are:
- Generous holiday allowance of 38 days including bank holidays
- Hybrid working
- Membership of the Oxford staff pension scheme
- Discounted bus travel
- Subsidised onsite catering
- Cycle loan scheme
- Plus, many other University benefits
All applications must include a CV, Supporting Statement/Cover Letter and Current Salary.
The closing date for applications is Friday 7 August 2026 at 12.00 noon. Please note, this vacancy may close earlier than advertised if we receive a high number of suitable applications.
The client requests no contact from agencies or media sales.
THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.
THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges.
Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach.
The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services.
This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows.
To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request.
This is a rare opportunity to lead one of Yorkshire’s most respected community foundations and help shape the future of giving across Calderdale.
For over 35 years, Community Foundation for Calderdale (CFFC) has connected people who care with causes that matter. We believe local generosity has the power to transform lives, strengthen communities and create opportunities for everyone to thrive.
As an independent charitable funder, we work with individuals, families, businesses and organisations to invest in local charities and community groups tackling some of Calderdale’s biggest challenges. Every year, we distribute more than £2 million in grants to support people and places across the borough. At the same time, we are building our permanent endowment, creating a lasting legacy that will continue supporting local communities for generations to come.
This is what makes CFFC unique. We do not just make a difference today. We create a legacy that will benefit Calderdale in perpetuity.
Following many years of successful leadership from our current Chief Executive Officer, we are seeking an exceptional leader to build on this strong foundation and lead CFFC into its next chapter.
About the role
Reporting to the Board of Trustees, you will provide strategic and operational leadership, ensuring CFFC continues to grow its impact, strengthen partnerships and inspire philanthropy across Calderdale.
You will lead and develop a committed staff team, work closely with Trustees, build trusted relationships with donors, businesses, professional advisers, charities and public sector partners, and ensure the organisation remains financially sustainable, well-governed and ambitious for the future.
You will also act as CFFC’s public ambassador, representing the organisation across Calderdale and beyond, while championing the importance of local giving and community investment.
About you
We are looking for an inspiring and collaborative leader with significant senior leadership experience and the ability to build confidence and credibility with a wide range of stakeholders.
You will demonstrate:
Proven strategic leadership and organisational management experience.
Experience of developing successful partnerships, fundraising, income generation or business development.
Strong financial and governance awareness.
Excellent relationship-building, communication and influencing skills.
Experience of leading and developing high-performing teams.
A genuine commitment to community impact and the values of the voluntary sector.
You may come from a community foundation, charitable trust, grant-making organisation, charity, public sector, social enterprise or a commercial organisation with a strong social purpose.
What we offer
Salary in excess of £60,000, dependent on experience.
Permanent, full-time position.
Flexible and hybrid working, with a regular presence required in Calderdale.
20 days annual leave plus bank holidays, additional Easter Tuesday leave and office closure over the Christmas period, rising to 25 days after five years’ service.
Employer pension contribution, with details available in the candidate information pack.
The opportunity to lead a respected local foundation with a strong legacy, deep local relationships and ambitious plans for the future.
Closing date: 31 July 2026
First round interviews: Week commencing 17 August 2026
Second round interviews: Week commencing 24 August 2026
CFFC is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are happy to discuss any adjustments candidates may need during the recruitment process.
If you are an ambitious leader who wants to build on a strong legacy, inspire local philanthropy and help create lasting change for communities across Calderdale, we would love to hear from you.
The client requests no contact from agencies or media sales.
The National Lottery Community Fund is seeking a Salesforce Administrator to support the ongoing development, administration and optimisation of our core grant-making platform. Based within our Technology team, this role is pivotal to ensuring our Salesforce environment remains secure, reliable and responsive to the needs of colleagues across the organisation.
As the UK’s largest community funder, we process a high volume of funding applications each year, supporting projects that benefit millions of people and help communities to thrive. Delivering this depends on dependable, well-governed technology. As a Salesforce Administrator, you will play a key role in maintaining and enhancing our Grant Management System (GMS), helping to ensure it continues to support the Community Fund’s vital work effectively and efficiently.
Working as part of a multidisciplinary team, you will administer and configure Salesforce Lightning, manage user access and permissions, and help maintain the stability, security and integrity of the platform. Working closely with product, delivery and business colleagues, you will contribute to the ongoing evolution of GMS through configuration, automation, support and continuous improvement, ensuring the platform delivers maximum value to its users.
Key responsibilities include:
- Design, configure and optimise Salesforce solutions, including workflows, automations, integrations and connectivity with internal and external APIs.
- Manage and enhance platform functionality, ensuring solutions are scalable, secure and aligned to business requirements.
- Advise and support colleagues on Salesforce capabilities, best practice and effective use of the platform.
- Develop and maintain user guidance, knowledge sharing and training materials to drive user adoption and self-service.
- Provide day-to-day administration and technical support for a user community of around 750 colleagues across the UK, ensuring a high-quality and responsive support service.
- Investigate, troubleshoot and resolve platform issues, taking ownership through to successful resolution.
- Act as a key point of contact for Salesforce platform support, working closely with Salesforce Customer Support, third-party partners and suppliers where required.
This is an exciting opportunity for an experienced Salesforce Administrator to shape and improve a business-critical platform that underpins the Fund’s grant-making activities. You will bring strong Salesforce administration expertise, analytical skills and a collaborative approach, helping colleagues get the most from our grant management system through expert advice, continuous improvement and user-focused support.
Interview details:
- Date: W/C 10th August 2026
- Format: Online
- Location: UK Wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
For an informal discussion about the role, please contact the recruitment team
If you have any questions about the recruitment process, please email the recrutiment team
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Proven experience of configuring and administering Salesforce Lightning, including user management, permissions and security controls.
- Extensive experience designing, building, testing, maintaining and troubleshooting complex process Flows and automations.
- Strong knowledge of data management, including data import and export tools, migrations, data quality, deduplication, reporting and dashboard development.
- Demonstrable experience investigating, diagnosing and resolving complex issues, and delivering a responsive and high-quality support service to users and stakeholders.
- Experienced in configuring, managing and supporting Salesforce integrations and AppExchange solutions including tools such as Conga, Gearset, Spanning, and WithSecure.
- Proven ability to work effectively with Salesforce implementation partners, consultants and third-party vendors to deliver platform enhancements, integrations and support services.
- Strong stakeholder communication skills, with the ability to gather, analyse and document business requirements, translating them to effective solutions and process improvements.
- Hold a current Salesforce Administrator certification, or an equivalent recognised Salesforce credential.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).
It starts with community.
The client requests no contact from agencies or media sales.
About the Sickle Cell Society (SCS)
The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 19,000 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage.
Job Purpose:
To assist the Fundraising Manager in the delivery of our Fundraising Strategy and on-going development to achieve our fundraising priorities and targets. An exciting and varied role, we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘can-do’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.
The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.
You will be responsible for the membership and donors’ database (Beacon) keeping it up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.
The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels.
This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.
Visit our website for full details and to apply (we do not accept CVs). The role closes at 11.59pm Thursday 30th July.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
Job purpose
To grow DigiDAD's reach and impact by building relationships with professionals who can introduce the platform to young dads; showing those professionals how to use DigiDAD confidently with the young dads they support; and gathering feedback from professionals and young dads that informs ongoing improvement of the platform and NEYDL's outreach approach. This role works closely with the DigiDAD Programme Manager to support DigiDAD's growth, sharing feedback and helping to inform planning around outreach, platform and content development.
Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project
Location - Hybrid, home-based with regular travel to NEYDL’s Gateshead base and professional meetings in the North East, with some national travel
Key responsibilities
1. Professional outreach and relationships
•Build relationships with professionals likely to introduce DigiDAD to the young dads they work with, or to recommend it to colleagues, through networking, invitations to present, and warm referrals
•Work with NEYDL’s Young Dads Workers to identify and follow up on professional contacts they already engage with who may be interested in DigiDAD
•Identify and strategically prioritise the outreach opportunities most likely to lead to new registrations
•Represent DigiDAD at a small number of carefully selected events or conferences each year, where the audience is a strong match for DigiDAD’s goals
2. Onboarding and engagement
•Deliver onboarding sessions and demonstrations to professionals, showing them what DigiDAD offers and how to use it with the young dads they support
•Deliver and/or support regular webinars for current and prospective DigiDAD users, covering both professional and young dad audiences as needed
•Support professionals through the registration and onboarding process, and help them confidently introduce DigiDAD to the young dads they work with
•Encourage service beneficiaries to engage with DigiDAD content through dissemination of DigiDAD news, updates, and information across our in-house communication channels e.g. WhatsApp groups and DigiDAD Gaming community on Discord
3. Feedback and evaluation
•Hold structured conversations with young dads who use DigiDAD to gather feedback on content, design and user experience
•Gather feedback on outreach materials and messaging, and share insights with the DigiDAD Programme Manager to inform evaluation, reporting and improvements
4. Working with the Business Development Manager
•Maintain regular contact with NEYDL’s Business Development Manager, including a simple shared tracker to record and follow up leads
•Refer any commissioning or training sales opportunities identified through DigiDAD outreach to the Business Development Manager
•Follow up DigiDAD-interested contacts referred by the Business Development Manager
5. Recording and reporting
•Record outreach activity and registration data accurately and in a timely way, in line with NEYDL’s data management and evaluation systems
•Contribute ideas for campaign activity, content and service development based on direct engagement with users and professionals
6. Standard clauses
•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Future opportunity: there is potential for this role to develop a training product for professionals on making the best use of DigiDAD. There are no immediate plans for this, but it may form part of the role’s future development.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the UK’s only charity dedicated to supporting children and young people who have a parent with a mental illness.
We’re looking for an organised, proactive and detail-oriented Administration & Business Support Officer to help keep our growing charity running smoothly.
Working closely with the Director of Operations, you’ll provide essential support across administration, finance, HR, governance and organisational systems. From coordinating recruitment and processing invoices to supporting Board meetings and maintaining key records, you’ll play a vital role in enabling our team to deliver life-changing support to children and families across the UK.
This is a varied role suited to someone who enjoys bringing order to busy environments, takes pride in producing high-quality work and enjoys helping colleagues succeed. As a small charity, we value flexibility, collaboration and a willingness to get involved wherever support is needed.
The role is home-based, with occasional travel to meetings in or around York and other locations across the UK.
Please download the application pack for full details about the role, responsibilities, person specification and application process.
Our mission is for every child in the UK, who has a parent with a mental illness, to find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job Description
Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.
We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.
The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Duties and Responsibilities
You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.
You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.
Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.
Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.
For full details on this role, please view the job pack attached below.
Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.
Interviews will take place between 3rd - 7th August.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.






