Communication officer jobs in East of england

Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.

Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events. 

We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops. 

In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales. 

You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact. 

We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.

This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact. 

If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you. 

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We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

Salary: £45000-£49000 p.a DOE

Hours: 37.5 hours per week

Reports to: Senior Insight Manager

Direct reports: There is potential for line management responsibility for an Insight Officer to support their development, oversee elements of their work, and help to ensure high standards of research quality and delivery.

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. The team works a minimum of two days a week from the office.

About the role:

At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

This role will support the Senior Insight Manager in delivering policy research and insight as part of the new insight function. This role sits at the intersection of research and policy, ensuring that evidence is not only generated, but interpreted and mobilised effectively to inform forward-looking organisational positioning.

What you will be doing:

As Policy Research Manager, you’ll play a central role in building and mobilising the evidence needed to influence policy and public debate on mobility, disability and welfare reform. Working closely with colleagues across Insight, Policy and Public Affairs, you’ll help to ensure that the Foundation has a robust, timely and compelling evidence base to support advocacy, engagement with decision-makers, and external partnerships.

Key responsibilities will include:

• Developing clear and persuasive evidence narratives that demonstrate the social value and impact of the Foundation’s work, drawing on research, evaluation findings and wider policy evidence
• Scoping, developing and oversight of rapid evidence reviews and insight summaries to inform policy positions, responses to consultations and support external engagement
• Delivering forward-looking policy analyses using futures and foresight approaches (including horizon scanning and trend synthesis), assessing potential implications for disabled people and organisational positioning.
• Acting as the lead for policy-relevant research on welfare reform and related priority areas, synthesising internal and external evidence to inform organisational responses
• Supporting coordination with Motability Operations on shared policy and research priorities
• Supporting relationships with external partners including Disabled People’s Organisations (DPOs), think tanks and public research bodies, including representing the Foundation to contribute an evidence-informed perspective
• Supporting dissemination and engagement activity, including roundtables, briefings, thought pieces and events that help shape debate and explore innovative policy solutions
• Working collaboratively across the organisation to move our evidence and insight from reactive to proactive, strengthening our influence over time

Your experience:

You’re curious, motivated and motivated by public impact. You enjoy turning complex evidence into clear messages that resonate with different audiences, and you’re keen to see research used to influence real-world decisions. You understand what makes for good enough evidence to influence policy making.

You’re comfortable working across organisational boundaries and with external partners, and you bring energy, judgement and confidence to conversations about policy, evidence and social value.

You’re likely to thrive in this role if you:

• Enjoy synthesising research and data into compelling, accessible insight
• Are motivated by social purpose and improving outcomes for disabled people
• Have a strong interest in public policy
• Have a strong understanding of how evidence can be used to influence decision-making
• Are proactive, organised and able to respond quickly to emerging issues
• Are confident representing an organisation externally and contributing to policy discussions
• Like working collaboratively and building trusted relationships across teams and sectors

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Requirements

We recognise that candidates may come from a range of backgrounds. We’re particularly interested in people with strong potential who are keen to develop their skills in a purpose-driven environment.

Must haves:

• Experience conducting or coordinating research, evidence reviews or analysis in a policy, public affairs, research or related setting
• Familiarity with government policy-making processes, consultations and/or parliamentary engagement
• Ability to synthesise complex information into clear, concise written outputs
• Understanding of how research and evidence can be packaged and used effectively to inform or influence public policy
• Experience working with or alongside external organisations such as think tanks, charities, DPOs, academic or public research bodies
• Strong written communication skills and confidence contributing to external briefings, reports or events
• A relevant degree or postgraduate qualification in a social science, public policy or related discipline, or equivalent work experience

Nice to haves:

• Experience working on disability, welfare, transport or social policy issues
• Experience supporting advocacy or public affairs activity using evidence
• Experience designing or managing rapid evidence reviews or insight products
• A recognised professional research qualification such as the MRS Advanced Certificate, or equivalent professional research training.

Benefits

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

Why choose us?

We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.

We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.

We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.

We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.

A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:

• 26 days annual leave, plus the option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
• Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
• Enhanced Parental Leave, including Adoption Pay.
• Free parking, EV charge points and a minibus service to/from the town centre and train station.
• Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
• Learning and development opportunities to help you grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates. re

Lead a vibrant community hub where every day makes a difference. Help shape a safe, welcoming space that brings people together and generates real impact.

We’re looking for a dynamic and hands-on Community Centre Manager to take the lead in running a thriving, multi-use community facility. This is not just a management role – it’s an opportunity to build relationships, create opportunities, and play a central role in the life of a diverse and growing community.

As the driving force behind the centre, you’ll oversee day-to-day operations, lead a dedicated team, and ensure the space delivers high-quality services while remaining financially sustainable. You’ll have the autonomy to identify new income opportunities, strengthen partnerships, and continuously improve how the centre serves its users.

This role is ideal for someone who enjoys variety – from managing facilities, budgets, and compliance, to engaging with local residents, tenants, and stakeholders. No two days will be the same, and your impact will be visible across everything from the condition of the building to the experiences of the people who use it.

What you’ll be doing

• Leading and supporting a small  team, creating a positive and high-performing working environment
• Managing the day-to-day running of the centre, ensuring it is welcoming, safe, and efficient
• Driving income through room hire, bookings, and identifying new opportunities
• Overseeing facilities, maintenance, and contractor relationships
• Taking ownership of health & safety, safeguarding, and compliance across the site
• Managing budgets, monitoring performance, and ensuring value for money
• Building strong relationships with tenants, partners, and the wider community

Why this role stands out

• A genuine opportunity to shape and influence a vital community asset
• A varied role combining leadership, operations, and community engagement
• The chance to make a visible difference to people’s lives locally
• A supportive environment with scope to introduce new ideas and improvements

We’re looking for someone who:

• Has experience managing a community facility, public building, or similar environment
• Brings strong leadership skills and enjoys developing and motivating teams
• Is confident managing operations, compliance, and competing priorities
• Understands how to balance community impact with financial sustainability
• Builds relationships easily and thrives in a people-focused role

If you’re looking for a role where you can lead, influence, and make a meaningful impact every day, we’d love to hear from you.

Location: Remote

Salary: £28,665 - £31,965 pro rata (£17,199-£19,179 actual)

Hours of work: 21 hours (3 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Culture Manager role involves:

• Supporting and nurturing a healthy, positive, and collaborative team culture.
• Supporting the embedding of equity, diversity and inclusion across the organisation in line with our values and EDI stance.
• Helping design and deliver team culture slots from team days to learning slots.
• Delivering or coordinating bespoke team trainings, responding to organisational growth and partnership needs.
• Leading and developing induction processes to ensure new team members are welcomed, informed, and well-supported as they begin their roles.

About you

Are you skilled in coaching, facilitation or people development? Do you have strong communication and interpersonal skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Culture Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 30th July. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).

Please see the job pack for more details on the role and application process.

Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week

This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.

As Director of Community Services you will:

• Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.  

• Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.  

• Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.  

• Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.  

• Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.  

• Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.  

• Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.  

• Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.  

• Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.  

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 July 2026

Interview dates as below:

1. Stakeholder sessions: 20th & 21st July 2026
2. Final panel interviews: 27th & 28th July 2026

Men are dying too young – and it doesn’t have to be that way. 

Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.

Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. 

DO GOOD. Work for Movember.

Your Mo-Mission (should you choose to accept it):

Movember has an ambitious five-year strategy, and this nine-month contract role sits right at the heart of making it happen. As Project Manager, Global Fundraising, you'll be the connective tissue between Movember's global and local fundraising teams, keeping complex, multi-workstream initiatives moving on time, on scope, and on target across every market we operate in.

Working closely with the Global Director of Mass Fundraising, the Global Director of Markets, the Interim CEO, and the Campaign Steering Committee, you'll help design and deliver the annual Global Campaign Plan, manage the cross-functional Campaign squad, and develop fundraising initiatives that local teams across six markets can actually bring to life. That means building clear briefs, practical toolkits, and implementation guidance that translate global ambition into local execution, and then partnering with those local teams to make sure they have everything they need to succeed.

On any given day you might be managing project plans and timelines, facilitating steering committee sessions, identifying risks before they become problems, tracking KPIs across markets, or supporting the Interim CEO on organisation-wide delivery of the One Mo Plan. You'll also shape and embed best-practice project management methodologies that scale, and lead retrospectives that make Movember smarter year after year.

This is a global role, and that means some out-of-hours collaboration across time zones is part of the deal. Based in London and reporting to the Global Director of Fundraising, this is a full-time, nine-month fixed-term contract for someone who combines genuine fundraising expertise with serious project management discipline, and who thrives on bringing order to complexity without losing sight of the mission.

No Moustache Required - but the following are:

• 5+ years of experience across project management and fundraising, with a track record of delivering complex, multi-workstream projects on time and to target

• Proven experience designing and delivering fundraising initiatives, including the development of toolkits, briefs and implementation resources for local market teams

• Strong experience working with cross-functional or geographically dispersed teams, with the ability to coordinate and align across time zones and organisational levels

• An influential stakeholder manager, comfortable negotiating, challenging, and bringing people along at all levels, including senior leadership and local market leads

• An excellent communicator: clear, calm, and confident presenting to a range of audiences including international stakeholders and board-level leadership

• Strong attention to detail without losing sight of the bigger picture

• A creative, pragmatic and solutions-focused mindset, with the ability to balance global consistency with local market flexibility

• Proficiency in project management tools, preferably Asana, alongside platforms such as Box and Salesforce

Not Mission Critical - but for extra bonus points: 

• Experience working in a global organisation with cross-market fundraising responsibilities

• Familiarity with CRM best practice, particularly Salesforce, in a fundraising or campaign context

GOOD CAUSE:
Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives. 

We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.

GOOD VIBES:
We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.

Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.

GOOD CREW:

Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.

Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Do you want to DO GOOD?
If so, we’d love to hear from you.

Role Purpose

As part of the Clinical Services leadership team, the Adult Team Manager provides operational oversight, line management, and clinical leadership to a multidisciplinary team delivering bereavement support to adults after the death of a child. The post holder ensures the delivery of safe, high-quality, and evidence-informed therapeutic support that is in line with organisational standards and clinical governance frameworks. They maintain a small caseload to ensure continued practice relevance and lead by example through high quality therapeutic work. The role balances hands-on leadership with operational management, contributing to service development, outcome measurement and quality improvement under the direction of the Head of Clinical Services.

Main Responsibilities

Operational and Team Management

· Oversee the daily operations of the adult bereavement service, ensuring effective coordination, delivery, and monitoring of therapeutic interventions

· Provide regular line management to counsellors and practitioners, supporting professional growth, wellbeing, and accountability

· Contribute to the safe and effective clinical triage of all referrals, informed by individualised needs, evidence-based practice and ensuring decisions align with clinical governance, safeguarding and risk, and recognised best practice standards

· Support in the allocation and management of team caseloads, ensuring referrals are prioritised and distributed appropriately to meet clinical need

· Monitor team performance, service activity, and adherence to quality standards and policies

· Support recruitment, induction, and development of new team members, modelling the organisation’s values and culture

· Foster a supportive, cohesive team culture driven by compassion, accountability and inclusion

· Work collaboratively with the Head of Clinical Services to identify service gaps, pressures, risks, and staffing needs, proposing solutions and adjustments as required

Clinical Leadership

· Provide clinical leadership and guidance to ensure the delivery of high-quality, evidence-informed interventions

· Maintain a personal caseload of complex cases, modelling best practice and demonstrating clinical credibility

· Lead group peer supervision sessions and promote an environment of continual learning and professional growth

· Support risk assessment, management, and escalation processes, ensuring that safeguarding and ethical practice are consistently applied

· Offer consultation and advice to bereavement specialists, counsellors, volunteers on complex bereavement and trauma presentations

· Ensure staff receive appropriate clinical supervision in accordance with organisational guidelines

Service Delivery and Quality

· Oversee consistent delivery of individual, couple, group, and workshop bereavement support in line with agreed frameworks

· Ensure effective use of outcome measures and client feedback to assess impact, promote clinical reflection, and inform continuous improvement

· Contribute to the monitoring and auditing of service quality

· Contribute to the development and implementation of new models of care, services, resources, and practice improvement initiatives

· Support compliance with relevant legislation, safeguarding standards, and regulatory frameworks

Communication and Relationships

· Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs

· Convey complex and emotionally sensitive information with clarity, empathy, and professionalism

· Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared

· Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration

· Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships

Knowledge, Training and Experience

· Undertake therapeutic assessments and interventions with adults in line with evidence-based and best practice approaches

· Complete comprehensive assessments, including risk assessments, and determine appropriate levels of intervention and response

· Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance

· Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care

· Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements

· Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act

· Provide guidance, supervision, and support to volunteers individually or in groups as required

Analytical and Judgement Skills

· Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks

· Participate actively in team meetings to plan, review, and evaluate care strategies and approaches

· Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development

· Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate

Person Specification

Education/Professional Qualification

Essential

· MA/MSc or Postgraduate Degree (minimum Level 6 or equivalent) in Counselling, Psychotherapy, Arts Therapy

· Registration with a professional body (ie. NCPS, HCPC, UKCP, BACP, BAAT, etc)

· Evidence of continuing professional development

· Training in safeguarding children and adults at risk (Level 3 minimum)

Desirable

· Additional training in clinical leadership

· Certificate/diploma in supervision

· Dual qualification (social work and counselling/psychotherapy)

· BACP accreditation or eligible for BACP accreditation

Skills and Experience

Essential

· Strong clinical leadership skills with the ability to support, motivate and develop others

· A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for adults, especially those bereaved of a child

· Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding

· Evidence of working in a psychological framework with adults who have experienced common mental health problems (ie. anxiety and depression)

· Very strong assessment, formulation and planning skills within a therapeutic context

· Experience of triaging cases based on evidence and clinical need with the ability to make sound clinical judgements and risk assessments

· Significant experience of working therapeutically with adults who experience trauma and significant emotional distress

· Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions

· Ability to oversee operational delivery, managing clinical and management responsibilities

· Experience of safeguarding decision-making and managing complex cases involving risk

Desirable

· Experience in line management and clinical supervision within a therapeutic or mental health environment

Knowledge and Understanding

· In-depth understanding of the psychological impact of bereavement, trauma, and loss following the death of a child

· In-depth knowledge and understanding of relevant psychological theories, therapeutic interventions, and models of grief work

· Knowledge of therapeutic models and interventions relevant to adult trauma and grief

· Strong understanding of risk assessment and management, safeguarding legislation and frameworks and ethics in practice

· In-depth knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches

· Proven ability to design, deliver and adapt psychological assessments and therapeutic interventions effectively through digital platforms, maintaining therapeutic alliance, safety, and impact when working remotely with adults

· Strong understanding of equality, diversity and inclusion relevant to bereavement and mental health

· Knowledge of service outcomes, quality standards, and measurement systems

Recruitment Timetable

Application deadline: 9th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Interviews

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

For further information please see the Recruitment Pack for this role.

THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.

THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges. 

Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach. 

The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services. 

This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows. 

To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request. 

Job Purpose 

To provide a physiotherapy service as part of a multi-disciplinary team, on a part-time basis

Key Working Relationships

Physiotherapists are self-employed contractors and report to the Clinical Lead.

Other key working relationships:

• Other physiotherapists within the team
• Other members of the services team
• Action for M.E. colleagues

Job Description

Key duties

• Respond to physiotherapy referrals
• Carry out assessments, provide advice and recommend interventions to manage the symptoms in patients with M.E./C.F.S. and related conditions, working with a whole person approach, and involving family/carers where appropriate
• Provide written reports for the person with M.E. and others involved in their care with consent of the patient
• Participate in clinical team meetings at least once a quarter (approximately 1 hour)
• Participate in quarterly physiotherapy team meetings (approximately 1 hour)

Key Tasks 

• Arrange and undertake consultations in the most appropriate manner for the patient - remotely by either telephone, Zoom or email.
• Record consultation details (date, length of consultation, charge) on Action for M.E.’s internal tracker for invoicing purposes
• Consider choices and in collaboration with the person with M.E., agree attainable and realistic goals, however small, during assessment
• Offer a selection of gentle progressive interventions to facilitate an improvement in their quality of life
• Offer follow-up consultations with patients by phone, Zoom or email
• Raise any safeguarding concerns to appropriate colleagues.

Working Practices  

• Seek to reduce fear associated with the illness and to create an environment for healing
• Offer clear and consistent information and advice to people with M.E. and their family/carers
• Work within Action for M.E. policies ensuring privacy and dignity.

Person Specification

Qualifications/Key requirements

• Must be registered HCPC
• Must be registered with Chartered Society of Physiotherapy or other professional body which can provide PLI
• Up to date professional indemnity insurance
• Safeguarding training to Level 3
• Eligible to work in the UK

Experience and Knowledge

May be varied but would typically include:

• Several years of post-graduate work experience in different aspects of the profession
• Familiarity with the NICE Guideline for the management of M.E. (2021)
• Experience in the management of long-term conditions
• Experience in the management of chronic pain and its impact on the quality of life
• Working in a multi-disciplinary team

Skills and Behaviours

• Excellent communication skills, in both active listening and careful word usage
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems

Attitudes

• Understanding that ME/CFS is a complex biomedical condition
• A desire to help people holistically to manage their ME/CFS
• A willingness to think outside established protocols

Manager - Young Lives & Families
Pay: £37,650 - £41,250 per annum
Hours: Full-time. 35 hours a week
Work Pattern: Monday to Friday, 9am to 5pm 
Contract Period: Permanent
Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.

Purpose of the Role

The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments.

The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD’s values and the Social Model of Disability.

Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes.

Main Responsibilities

1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements.

2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support.

3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability.

4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems.

5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews.

6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD’s strategic priorities.

7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development.

8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes.

9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems).

10.  Promote co-production and participation by Disabled people in service design, delivery and review.

11.  Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency.

12.  Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise.

13.  Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice.

General Responsibilities

• Work in line with AoD’s aims, values and the Social Model of Disability.
• Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
• Actively contribute to team meetings, supervision and training.
• Promote AoD’s services and values to partners, employers and the wider community.
• Be flexible and willing to carry out other tasks that support the smooth running of the service.

Organisational responsibilities

All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:

• Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
• Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
• Promote and represent AoD positively to partners, employers, funders and members of the public.
• Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
• Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
• Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
• Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
• Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
• Uphold AoD’s commitment to being a DPO led by and for Disabled people.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Additional Information

• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• Managers are expected to work on-site at AoD for at least four days per week (full-time equivalent).

Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.

No agencies please.

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.

In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.

Essential Skills

· Have a sound understanding of the role of medical support in the Army Cadets

· Hold an accredited assessing qualification

· Evidence of continuing personal and professional development

· Understand the legislative requirements for First Aid provision as set out by the HSE

· Understand legislative restrictions on medical scopes of practice.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.

Interviews will be held in person in London during the week commencing 3rd August 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

About the role

Guided by Nene Park Trust's Business Plan and Fundraising Strategy, the Head of Fundraising will lead and develop a comprehensive fundraising programme across all income streams. You will need to be highly competent at applying to Trusts and Foundations, including Lottery funders - our most lucrative channel for charitable income, whilst also able to drive the growth of our corporate and individual fundraising programmes which are at an exciting stage of development. 

As the senior member of the Fundraising Team, you will oversee and lead innovative fundraising campaigns, appeals and events, and build and steward lasting relationships with donors, partners and supporters at local and national levels.

You will lead and manage the Fundraising Team, setting clear objectives, supporting professional development and driving high performance aligned to the Trust's values and culture. Working collaboratively with colleagues across the organisation, you will ensure fundraising activity is well-coordinated, compliant and  mpactful, helping to secure the income needed to realise the Trust's considerable ambitions.

Key areas of work:

Fundraising Strategy and Planning

• Lead the delivery of the Trust's Fundraising Strategy, devising and managing an annual work programme that covers a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation's voluntary income capacity to meet its strategic aims and objectives.
• Initiate, manage and coordinate major project-based fundraising campaigns, events and other activities in support of the Trust's Business Plan.
• Monitor best practice among close competitors and the wider charity sector to ensure the Trust's approach to fundraising is coherent and delivering the required impact.
• Ensure that all fundraising activity is responsible, delivery-focused and compliant with relevant charity and statutory legislation, fundraising regulations and recognised codes of practice.

Trusts, Foundations and Statutory Funding

• Lead the development and submission of grant applications to charitable trusts, foundations and statutory/public bodies to support standalone projects, capital purchases and core cost recovery.
• Help develop cases for support, business cases and budgets for projects and activities, and support project leads to monitor and control work programmes and expenditure.
• Ensure timely and accurate reporting to funders and other stakeholders in line with grant conditions. 
• Identify funding information sources and carry out in-depth research on funding opportunities. 

​Corporate Fundraising and Partnerships

• Build relationships through networking with local and national organisations to attract sponsorship, corporate donations and other partnership opportunities.
• Lead the cultivation, solicitation and stewardship of corporate supporters and donors in collaboration with the Chief Executive, Senior Leadership Team and Trustees.
• Develop strong cases for support to present a compelling proposition to corporate partners and sponsors.

Individual and Community Fundraising

• Oversee and support the team to raise money from individuals, including community fundraising, regular giving, in memoriam giving and membership.
• Plan and coordinate the stewardship of individual supporters and develop the donor journey, including the provision of NPT membership.
• Manage a schedule of regular appeals and campaigns to supporters through a variety of communication channels.
• Utilise fundraising and marketing tools, such as online donation platforms, crowdfunding and mailshots, to encourage donations and other forms of giving. 
• Develop and implement fundraising events and supporter engagement activities within the Park and elsewhere.
• Subject to strategic priorities, develop the potential for major donor and legacy fundraising.

Supporter Relations and Data

• With support from colleagues, maintain and develop the Trust's CRM system to underpin effective individual and corporate supporter management.
• Ensure the fundraising function remains compliant with all relevant data protection laws and fundraising regulations at all times.
• Manage and oversee fundraising budgets responsibly and in line with the Trust's financial policies and procedures.
• Contribute to reporting on the Trust's fundraising performance, providing regular and accurate updates to the Chief Executive and Trustees.

Team Leadership and Management

• Provide clear, values-based leadership to the Fundraising Team, creating an environment where people can bring their best to the Trust.
• Effectively manage and support staff through regular meetings, setting and reviewing work programmes and objectives, annual performance reviews, and identifying training and professional development needs.
• Build strong working relationships with colleagues across the organisation to engage their support for fundraising initiatives.

Knowledge, skills and expierence

• Degree level qualification or equivalent experience, with evidence of recent and ongoing professional development relevant to fundraising
• Extensive experience of fundraising across multiple income streams, including writing successful applications to charitable trusts, foundations, Lottery and statutory funders 
• Demonstrable experience of building and implementing individual giving and corporate fundraising programmes 
• Track record of securing corporate partnerships, sponsorship and grants
• Experience of creating and implementing a successful fundraising strategy that has significantly increased revenues
• Experience of leading and line managing a fundraising team, motivating individuals to achieve their potential
• Experience of compiling and overseeing budgets for projects, taking into consideration funders' requirements
• Familiarity with CRM software, databases and MS Office
• Exceptional written communication skills, with the ability to write compelling, persuasive funding applications and cases for support
• Strong networking and relationship-building skills, with the ability to present confidently to donors, funders and partners
• Strong financial acumen, with the ability to work within agreed budgets and maximise return on investment
• Ability to collate and analyse data to produce informative reports for funders and internal stakeholders
• Strategic thinker with creativity and an entrepreneurial attitude towards fundraising
• Self-motivated, proactive and resilient, particularly when faced with setbacks
• A collaborative team player who inspires and supports colleagues
• Calm under pressure with the ability to deliver high-quality work to deadlines
• An appreciation of parks and countryside and the outcomes they deliver for environment, health, education and social cohesion
• Ability to attend events and other activities outside of normal working hours

Why Nene Park Trust?

As Gold accredited Investors in People, we recognise the high level of service we deliver is dependent upon our excellent staff team. That's why we're pleased to offer an extensive rewards package to recognise employees' commitment to the Trust. You can find out more about the benefits of working with us on our website.

More information and how to apply

Please visit the Nene Park Trust website to view the full recruitment pack and apply for this role. Completed application forms should be submitted by 12:00 noon on Monday 3rd August.

Associate Director of People
Salary: £75,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid

Who are we?

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

About the role

This is an exciting time to join Art Fund. As the organisation prepares to deliver a new five-year strategy from 2027, the Associate Director of People will play a key role in shaping the organisation's people agenda, ensuring it has the culture, leadership capability, organisational design and workforce plans required to achieve its ambitions.

The Associate Director of People provides leadership of the People function, ensuring the delivery of an effective, compliant and customer-focused service across the organisation. The role acts as a trusted adviser to the SMT, Heads of Department and Managers, balancing strategic leadership with hands-on operational delivery in a collaborative and purpose-led environment.

The postholder will lead the development and implementation of Art Fund's People Strategy, strengthen management capability, champion inclusion and wellbeing, and help evolve the organisation's people practices to support future growth, change and organisational effectiveness.

Why join us?

This is an opportunity to shape the people agenda at one of the UK's most influential cultural charities. Working closely with senior leaders, you will help build the capabilities, culture and organisational effectiveness needed to support Art Fund's next chapter, while leading a People function that is highly valued across the organisation.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Thursday 16th July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

No agencies please.

Main purpose of job:To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.

The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.

You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:£26,496 - £28,845 (NJC Scales 12-17) per annum, pro-rata.

Contract: This will be a permanent contract.

Hours: 35 hours per week.  

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline:  10am Friday 24th July 2026 

Interviews:  Week beginning 3rd August 2026

Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigator posts will play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex, based at our Synergy Essex Partner centres. The post liaises with clients, the CARA team and external agencies, providing advice, support and information.

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.  

At the outset, the main responsibilities of the post will be:

• To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
• To complete first contact calls and assessments with clients over the telephone, assessing client needs and suitabilty for services.
• To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
• To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
• To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
• To seek and respond to referrals from a variety of internal and external sources.
• To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
• To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
• To identify and respond to any safeguarding concerns
• To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
• To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
• To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
• To cover the enquiry line and the office phone and deal with enquiries as required.
• To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
• To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
• To attend regular team meetings and to work with colleagues to further the objectives of CARA.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To report to the Service Engagement Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
• To be administratively self-servicing.
• To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.