Communications and membership manager jobs

The Corporate Partnerships Officer will account manage and deliver the Corporate Membership
programme. They will also support the Corporate Partnerships Manager to deliver larger scale, high profile
Corporate Partnerships, ensuring excellent customer service is provided at all times to facilitate renewal
and growth of relationships.
In addition, the role will actively support the team to secure new business opportunities, supporting with
research and proposal writing and managing their own prospect pipeline to help meet team-wide income
goals.
Serving as the backbone of the team, the role will work across a variety of administrative and financial
processes as well as leading on all corporate member events and managing the corporate team’s
participation in Development wide events such as exhibition private views.
This multifaceted role presents an excellent opportunity for learning and professional development, making
it ideal for a candidate eager to develop their career in fundraising and contribute to the work of an exciting
multi arts venue at a key point of change for the organisation. The successful candidate will be supported to
gain experience across the full spectrum of Corporate Fundraising activity.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).

About the role

We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.

This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.

We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.

Key information:

• Salary: £37,000
• Location: Regional travel in the North, Hybrid
• Full-time, 12-14month Fixed Term Contract, with the possibility of extension
• Closing date: Friday 10th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Strong leadership ability with the confidence to make effective decisions
• Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
• An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
• An excellent communicator (both written and verbal)
• Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
• Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
• Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases

Gateway is a vibrant and powerful place of worship, offering a wide range of opportunities to grow in faith and build meaningful relationships. From dynamic Sunday services to midweek groups, youth events, men’s and women’s ministries, and young adults gatherings, there is something for everyone. We are passionate about being a church that serves and supports the whole family.

We are seeking a Social Media and Video Content Creator to help shape and communicate the heart and vision of Gateway Christian Centre through high-quality digital broadcast content.

This role involves working closely with Gateway’s Comms Associate Lead and senior leadership, helping to communicate events and campaigns, as well as the vision, ministry and ‘voice’ of Gateway church and campuses; through high-quality digital, broadcast and print content. 

This is a a unique opportunity has arisen within a national breastfeeding charity to support the organisation through an exciting new phase of development. 

The ABM is a small but growing national charity. To support our expanding activity, we are creating a new role that provides comprehensive administrative and operational support across the organisation. The Team Support Officer will ensure the smooth running of core processes while also assisting colleagues working across all functions, including but not limited to, fundraising, communications, training, governance, and events.

This new post integrates and expands on previous administrative functions, providing flexible operational support across all areas of ABM’s work. It replaces the former Administrator and Admin Assistant roles, bringing together core administrative functions with additional capacity to support ABM’s strategic growth.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.

Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.

You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.

The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.

As Donor Experience Manager, you will:

• Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
• Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
• Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
• Develop and maintain a central fundraising content library including case studies, stories and impact materials
• Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
• Support bespoke stewardship and recognition activity for major donors and high-value supporters
• Champion digital engagement, automation and personalisation across supporter communications
• Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
• Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
• Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
• Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.

About you

You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.

Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.

Essential skills and experience include:

• Excellent written and verbal communication skills, with experience producing engaging supporter communications
• Experience planning and managing projects or complex workloads across multiple stakeholders
• A strong commitment to delivering outstanding supporter care
• Experience working within a fundraising or supporter-focused team
• Understanding of donor motivation, stewardship and supporter retention
• Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
• Strong organisational skills and attention to detail
• Ability to build collaborative relationships and work effectively across teams
• An analytical mindset with the ability to use insight and feedback to improve supporter engagement.

Employee benefits

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Education & Development Manager
Contract: Permanent
Hours: 35 hours per week Monday to Friday
Location: SIA House, Milton Keynes, MK6. We offer hybrid working with the expectation of three days per week in the office.
Salary: £41,911 per annum

Thank you for your interest in joining our special charity!

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

This role leads the development and delivery of the Spinal Injuries Association’s (SIA) training, learning and professional development offer. The successful candidate will manage the delivery of high‑quality programmes that strengthen the knowledge, skills and confidence of professionals supporting people with spinal cord injury (SCI).

Key responsibilities include expanding SIA’s existing training offer, creating advanced and tailored learning packages for a range of audiences across health, social care, education, the voluntary sector and wider community partners. Programmes are delivered through flexible formats — online, in‑person and hybrid — and adaptable to different organisations’ CPD requirements.

A core part of the role will be to manage the ongoing development and improvement of SIA’s Knowledge Hub, ensuring it remains current, accessible and aligned with best practice. This includes enhancing content quality, identifying gaps, and ensuring the platform supports both SIA’s training programmes and the wider SCI community.

The successful candidate will work collaboratively with Spinal Cord Injury Centres, major trauma centres, district general hospitals and external providers to maintain strong sector relationships and uphold SIA’s reputation as a trusted source of expertise. Strong organisational, creative and project management skills are essential to coordinate complex schedules and drive forward SIA’s learning and knowledge offer.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: Tuesday 7 April 2026, 9am
First round Interviews: 22 April 2026, at SIA House, Milton Keynes
Second round interviews: 29 April 2026, at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right candidate.

No agencies please.

Salary: Up to £42,440 GBP gross per annual (dependent on experience)

Hours: Full-time

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.

Job Role

You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.

Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.

This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.

This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow

How to apply

We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than 30th March, 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Events and Community Coordinator - Remote (UK based) – 0.8FTE

• Salary: £30,000 for 0.8 FTE (£37,500 FTE equivalent) + 5% pension + 25 days holiday
• Location: Remote (must be UK-based), with occasional travel for events
• Eligibility: Applicants must have the right to work in the UK
• Application deadline: 20 April 2026 at midday (GMT)

The Engineers and Scientists in Business Fellowship (ESBF) is a UK charity with a clear mission: to champion the impact of business education for engineers and scientists. 

Through our flagship Sainsbury Management Fellows programme, we award £50,000 MBA scholarships to outstanding individuals, supporting them to study at leading global business schools. Our Fellows go on to lead organisations, build companies, and drive innovation across sectors. 

We also support entrepreneurship across more than 50 UK universities by sponsoring enterprise competitions for engineering and science students, helping them develop entrepreneurial skills early and turn ideas into ventures with real-world potential. 

Founded by Lord David Sainsbury and delivered in partnership with the Royal Academy of Engineering and the National Physical Laboratory, our work sits at the intersection of science, business, and leadership. 

The Role

This is a role for someone who enjoys making things happen and bringing people together. 

As our Events and Community Coordinator, you will deliver a high-quality events programme while building strong, lasting relationships across a network of 400+ Fellows. You will play a central role in shaping how our community connects, contributes, and grows. 

You will also lead on our CRM system, helping us use data more effectively to strengthen engagement and support alumni philanthropy. 

Working in a small, collaborative team, you will have real scope to shape the role, particularly as we build towards our 40th anniversary in 2027. 

Key Responsibilities 

• Plan and deliver a programme of high-quality events, including our flagship events and events with partner organisations.
• Build and maintain strong relationships with Fellows, supporting an active alumni community.
• Coordinate engagement initiatives, including networks and special interest groups.
• Manage and develop the CRM system to support engagement and fundraising.
• Contribute to the smooth running of the organisation as part of a small team. 

About You 

You are organised, proactive, and people-focused, with a natural ability to build relationships and keep multiple priorities moving. 

You will bring experience in events delivery and community or stakeholder engagement, along with strong communication skills and attention to detail. Experience managing CRM systems is important and previous experience in higher education, charity, fellowship or scholarship management would be a bonus. 

Why Join Us? 

• Be part of a purpose-driven organisation with national impact.
• Work with an inspiring network of leaders across business, science, and engineering.
• Shape how a growing alumni community connects and contributes.
• Join a small team where your ideas and input matter.
• Play a role in a significant milestone: our 40th anniversary. 

About Us
The British Association of Aesthetic Plastic Surgeons (BAAPS) is dedicated to advancing patient safety, professional development, education and standards within aesthetic surgery. We are seeking a driven and proactive Business Development Manager to help grow our partnerships, revenue streams, and membership community.

The Role
This is an exciting opportunity for an ambitious business development professional to take ownership of revenue generation and strategic relationships across BAAPS Charity and BAAPS Support. You’ll work closely with the internal team and senior leadership to deliver strong commercial results while supporting impactful work within the sector.

Key Responsibilities

Partnerships & Sponsorships

• Identify, develop and nurture revenue generating partnerships through meetings and proposal development
• Manage sponsorship packages, ensuring delivery of benefits and strong relationship management
• Maintain accurate lead tracking and report monthly performance against KPIs
• Generate and implement new commercial opportunities

Finance & Reporting

• Oversee financial elements of sponsorship and partnership agreements, including chasing payments
• Ensure accurate financial documentation via Xero/CRM
• Support responsible budget management and revenue forecasting

Membership Growth & Engagement

• Drive membership recruitment for BAAPS Support
• Work collaboratively to enhance membership benefits, communications and retention
• Ensure effective promotion of all member-related services and offers

Marketing & Communications

• Support the planning and execution of campaigns across multiple channels
• Promote events, partnerships, products and other business activities
• Assist in creating marketing assets including collateral and digital content
• Maintain strong links with relevant Associations for cross-promotion and collaboration

Administration & Operations

• Prepare and manage proposals, sponsorship agreements, invoicing and document handling
• Provide support with meeting coordination and general office administration
• Assist with stock and marketing material ordering and organisational upkeep
• Maintain compliance with data protection policies

Technology & Systems

• Support updates and maintenance across BAAPS websites and CRM
• Confidently handle remote meeting systems and internal software tools

Who We’re Looking For
You will:

• Be commercially minded with proven business development experience
• Have excellent relationship building, communication and negotiation skills
• Show creativity in identifying new revenue streams and engagement opportunities
• Be organised, proactive and capable of managing multiple priorities
• Bring strong IT literacy (CRM, MS Office; knowledge of Xero advantageous)
• Appreciate the professionalism and sensitivity required in a healthcare related organisation

What We Offer

• Opportunity to contribute to a respected national organisation making a positive impact
• Supportive and collaborative team culture
• Professional development and growth opportunities
• Flexible & hybrid working with central London office at The Royal College of Surgeons.

Applications will be reviewed on a rolling basis; we encourage early submission.

​The Biochemical Society are seeking a Training Manager, on an 18-month Fixed Term contract to support the Biochemical Society Training programmes.

Training Manager role is an exciting opportunity to lead and deliver on agreed strategy across our current and future programme of training events, activities and resources, and plays a key role in taking the Society’s training programme forwards, focusing on the delivery and development of existing training programmes, the creation and implementation of exclusive members-only training opportunities to enhance our membership offering, and for devising and implementing new training courses by working with volunteers to develop appropriate content.

Reporting to the Director of Events and Training, this role will set up and lead all stages of delivering new training, from conception to delivery, working with subject matter experts to explore new ideas to provide surplus-generating training for existing and new training programmes by gathering insight from members, other organisations and wider markets to understand training needs and inform the design of programmes.

Suitable candidates will have experience delivering income generating science-based training programmes, using Learning Management Systems and have excellent interpersonal skills, working on complex projects involving multiple stakeholders.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 27th March 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Haringey Education Partnership

We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people.  We have +160 member schools across Haringey, Enfield and Waltham Forest. 

The Role

The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success.  This role reports jointly to the Operations Manager and the Head of Communications & Engagement. 

Key Responsibilities 

Administrative Support

• First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
• Monitoring of shared email inboxes across various teams, addressing enquiries in a timely manner
• Work closely with the Operations, Comms and CPD teams to support projects and workstreams

Event / Visitor Coordination

• Prepare and manage meeting rooms and training venues liaising with trainers and delegates
• Assist with the planning and delivery of in-person and online events, including training sessions and conferences
• Create event collateral in a professional and timely manner 

CPD Support

• Support with organising, hosting and managing the technical side of virtual and in-person meetings, training and webinars
• Support with the development of CPD promotional material including brochures and flyers
• Support with uploading HEPs training programme and events onto website

Communications and Digital Support

• Website administration support, resolving member queries 
• Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
• Work with the Communications Team to ensure consistency in tone, branding, and messaging

Essential Skills and Experience

• Proven experience in an administrative or office support role
• Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
• Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Monday, Adobe Suite
• Good numeracy and data-handling skills
• Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
• A proactive, positive, and collaborative approach to work
• A strong commitment to improving life chances for children and young people

Desirable Skills and Experience 

• Experience of working in or with schools or education settings
• Experience with event coordination or customer service
• Familiarity with maintaining websites and basic content management systems

Other information

Application Process: 

• Interested candidates should submit a CV and a covering letter detailing their suitability for the role. 
• Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.

Working at HEP: 

• You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people
• You will work in a supportive environment that values learning, innovation, and collaboration
• We offer opportunities for professional development and encourage staff to shape and grow their roles
• We offer 30 days annual leave and a generous pension scheme
• We are an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required

We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.

This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.

HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.  As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.

Reference Number: V566

Job Title:Mentor Manger

Location: Dundee

Contract Type:  Fixed Term Contract

Hours: 35 hours per week full time

Salary: FTE £25,625

DBS/PVG: PVG required

Job Family: 3

Line Manager: Project Manager Mentoring and Supported Volunteering Program

Closing date: 27th March 2026

Interview Date/s:TBC

Anticipated start date: TBC

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

Our Mentoring and Supported Volunteering program (MSV) empowers people to improve their quality of life & reduce their vulnerabilities by using volunteer mentors and volunteer opportunities within their communities to build resilience, confidence & aspirations, gain practical experience, boosting CV’s through obtaining UK based references and moving towards employment.

Our approach is person centered and participants are matched with a volunteer mentor whose experience, expertise or interests compliment the needs & aspirations prioritised by the person and provide peer support & mentoring delivered flexibly in the community.

Regular intensive engagement sessions with volunteer mentors provide a unique third space between services/institutions/employer & friend/peer in which people can work towards positive changes & goals in a supportive, strengths-based setting.

MSV focusses on a strengths-based approach, combining peer support & mentoring enabling people to engage in a self-determined & positive way with community and employment opportunities.

We also offer tailored, and supported volunteer placements with our third sector charity partners, for a period of 3-6 months tailored directly to the individual’s needs. This is based on their job aspirations, current skillsets, motivations, and interests to create the “best fit” and get the most out of the experience. The mentor manager successful in this post will not directly place or support participants in these volunteering placements but will work closely with the MSV volunteer manager as there is often cross-over of participants and ‘in-house’ referrals between mentoring and supported volunteering, as these services are often complementary to each other.

Who does MSV support? - Participants eligible for All in Dundee support include, but are not limited to:

· Those who are long-term unemployed / inactive

· Those with mild to moderate physical and mental health conditions, including disabilities,

· Those requiring specialist / bespoke support to access the workplace (e.g. neurodiverse customers)

· Those with severe and enduring mental health conditions

· Families with children experiencing poverty including Best Start Bright Future’s Priority Families

· Women returners

· Young people with Additional Support Needs who are most at risk of not participating in education, training, or employment

· Those with a history of offending or drug / substance misuse

· Customers experiencing precarious work or in-work poverty and are at risk of leaving employment

· Other customers where applicants can evidence a demand and a gap in support for those customers

Key Duties Responsibilities

· To recruit, process, train and support volunteer mentors across Dundee.

· Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to

· Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared

· Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners

· Create engaging content and share with our Communications Team so it can be promoted across our social media channels

· To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match

· To manage the risk assessment, quality assurance and audit processes as appropriate

· Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. 

· Assist in project development and in the creation of new resources and training materials

· Promoting and representing Volunteering Matters

· Contribute to the wider Volunteering Matters staff teams, upholding our values and commitment to equality, diversity and inclusion at all times.

Person Specification 

Skills 

· A sound and comprehensive understanding of the challenges and barriers that people we support face

· Strong written and verbal communication skills

· Excellent organisational and IT skills

· Excellent people skills with the ability to build professional, long-term relationships with others e.g., referral partners, participants and volunteer mentors

· Person-focused, and adaptable – able to go from delivering group mentor training to chatting with a nervous participant

· Ability to manage a busy workload and prioritise tasks accordingly

· Strong attention to detail and a willingness to accurately record all interactions

· An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this

· A passion for supporting people and in particular, an understanding of the value and impact mentoring can have

· Confidence delivering training virtually and face to face

Experience 

· Experience working with and supporting a diverse range of people in a community setting is essential

· Demonstratable relationship management experience with a wide range of partners and stakeholders

· Proven ability to communicate effectively and work as part of a team

· Experience delivering training would be advantageous.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Dundee is required. 

All aspects of the role will be risk assessed.

Internet access to enable remote working is essential.  IT equipment and infrastructure will be supplied. 

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Essential Requirements all staff

· Understanding of Our Values

· Demonstrates awareness of and alignment with Volunteering Matters’ core values.

· Commitment to promoting inclusion, respect, and community impact.

· Teamwork and Collaboration

· Works well with others and contributes to a supportive, inclusive environment.

· Able to collaborate across teams and with external partners.

· Commitment to Equality, Diversity, and Inclusion (EDI)

· Understands the importance of EDI in all aspects of work.

· Treats all individuals fairly and respectfully.

Communication Skills

· Clear and effective verbal and written communication.

· Ability to engage positively with colleagues, volunteers, and external stakeholders.

Organisation and Time Management

· Ability to manage tasks effectively and prioritise workload.

· Reliable and proactive in meeting deadlines.

Problem-Solving and Initiative

· Can identify challenges and propose practical solutions.

· Shows initiative and resourcefulness in supporting projects and volunteers.

Commitment to Volunteering and Community Impact

· Enthusiasm for volunteering and creating positive change in communities.

· Awareness of the impact of volunteering on individuals and society.

IT Literacy

· Comfortable using standard office software and digital tools relevant to the role and managing/recording data

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

An exciting opportunity to join a growing team at this award-winning cultural venue in Surrey.

The Horton is looking for an experienced marketing professional who thinks analytically as well as creatively; someone who understands the great potential of The Horton and has the skills and enthusiasm to support our growth.

The Horton is a unique venue for arts, heritage and events, managed by a registered charity. The grade II-listed building – the former Horton Asylum Chapel - has a fascinating social history as Europe's first centre for music therapy. The Horton opened in 2022 following major renovation works to convert the chapel and now hosts an exciting programme of live music, theatre, comedy, exhibitions, workshops and community projects, welcoming tens of thousands of visitors each year. The Horton Gardens opened in 2025 with a successful season of outdoor performances.

The ideal candidate will bring creative communication skills, strategic insight and hands-on marketing experience, with excellent knowledge of current online and off-line approaches.

The role’s core purpose is to ensure The Horton’s expanding programme of activities meets sales targets, to maximise community impact and uphold our brand.

The Marketing Manager will plan and deliver excellent campaigns that raise The Horton’s profile and maximise visitor numbers. They will assess their effectiveness to inform decision-making and budget allocation.  

This role will suit someone ambitious and self-motivated who wants to manage their own workstream whilst being part of a busy, friendly team.

Visit The Horton's website to download the full job description and find out more.

Please email your full up to date CV and covering letter explain why you are suitable for the role. Please ensure your CV and cover letter are sent as attachments and that each attachment is named.

Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation starting, we are expanding our team to drive the growth necessary to achieve our organisational goals.

Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.6m in 2025. Working closely with another Trusts Manager, the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.

As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.

You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 27th March 2026
Interview Date(s): First Round - w/c 13th April 2026; Second Round - w/c 20th April 2026

For full details on the role, please download the recruitment pack.