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Key Responsibilities
To support the delivery of effective and dynamic public and food bank facing support services. Ensuring that food banks have the technical support and information to work and report effectively and that people facing hunger or hardship receive compassionate and practical advice. Responsible for answering public and food bank enquiries, providing technical support to food banks to ensure the delivery of high-quality services that support the network to work towards an end to the need for food banks in the UK.
This role is part of Trussell’s Food Bank Resilience programme, the goal of which is to support every food bank to develop and sustain the core offer of a warm welcome, food and advice for every person, for as long as their services are needed, while orienting their organisations towards an end to the need for food banks. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Role responsibilities
Responding to customer enquiries
Respond to calls and emails from the public, food banks, and referral agencies, ensuring each person receives accurate and timely information to support their ongoing journey. This includes providing details of local food banks and other food‑aid providers, signposting to relevant national and local agencies, replying to emails, answering phone calls, responding to complaints, and directing customers to the appropriate teams or resources so they can operate confidently and access the support they need for their current situation.
Supporting Volunteers
Provide support to our Support Team Volunteers ensuring they have a positive experience volunteering for Trussell and are well-equipped to respond to incoming enquiries. This includes managing rotas, supporting training and regular team meetings, leading on volunteer recruitment and providing ongoing recognition. Additionally, monitoring the wellbeing of volunteers throughout their shifts, providing support after difficult calls and promptly responding to their queries. This ensures that Public Support Team Volunteers feel valued and supported and can carry out their duties effectively.
Generate and analyse data reports
Generate and analyse data reports to support accurate monitoring, insight development and effective decision making across programmes and partnerships. This includes ensuring information is accurately logged and generating regular and ad-hoc reports, analysing and verifying data for accuracy, and sharing insights with with internal programmes and external partners to ensure reliable information is used to guide planning, demonstrate impact and improve service delivery.
Develop and maintain accurate internal signposting information
Develop and maintain our internal Signposting repository. This includes ensuring the information is kept up to date, simple to use, and contains well maintained information that supports colleagues to deliver accurate and consistent guidance to callers.
Co-ordinate, advise on and implement offers and pilot projects
Co-ordinate, advise on and implement projects that support the ongoing development of the Public Support Line and the delivery of offers and pilot projects to food banks. These projects will be driven by insights and user feedback and include establishing new systems and ways of working to ensure the phone line is relevant, supportive and in line with Trussell values. This also includes coordinating and communicating offers and pilot projects to food banks, sharing clear and timely information, gathering and responding to queries, co-ordinating participation, and ensuring updates and requirements are communicated in accessible ways. This enables food banks to make informed decisions, engage confidently with opportunities.
Provide technical support
Provide technical support to food banks and referral agencies to enable efficient use of systems and tools provided by Trussell. This includes responding to telephone and email enquiries, communicating system updates, providing training, and producing guidance documents, ensuring food banks and referral agencies have the systems support they need in order to be able to work and report effectively.
Person Specification
Core Knowledge
Knowledge of basic safeguarding and data protection principles
Proficiency in MS Office (e.g. Excel, Word, PowerPoint, Outlook)
Ability to analyse and present data
Essential Skills
Written and verbal communication skills
Reporting and documentation
Customer service skills
Time management & Prioritisation skills
Accuracy and attention to detail
Key Experience
Handling complex customer or service-user enquiries
Handling Safeguarding concerns
Special Requirements
None
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Release Counselling and Therapy for Women is entering an exciting new chapter.
Founded in Brighton and Hove in 2013, Release has grown from a small local charity into a financially robust organisation with a growing national reach. Under the leadership of our outgoing CEO, the charity has been transformed—moving from a challenging financial position to one with strong reserves, clear sustainability, and ambitious plans for growth.
We now provide affordable 1:1 online counselling to women across the UK, alongside specialist group programmes supporting maternal mental health and key life transitions. One-to-one counselling is a core offer and a vital income stream, enabling us to extend our reach while staying true to our values.
This period has also seen Release grow to working with over 20 dedicated volunteer counsellors, strengthening our capacity and community impact.
As our CEO steps down, Release is ready for its next phase—building on strong foundations, amplifying our national impact, and remaining firmly rooted in our purpose: being a charity that supports women’s mental health, run by women, for women.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 18 women who have experienced homelessness and multiple disadvantage. The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.
In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork. You will work closely with support workers and the in-house psychologist. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.
Salary: £36,380
Closing Date: Monday 8th June
Interview Date: Monday 15th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
Harris Hill is delighted to be partnering with Scotty's Little Soldiers, who have been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. They are searching for a Head of Strategic Partnerships (Trusts & Foundations) to join their team.
This is an exciting opportunity to have a direct and measurable impact on the future growth of the organisation. The role combines strategic influence with hands-on delivery, offering the chance to build long-term partnerships, contribute to ambitious income growth and help strengthen support for the families Scotty’s Little Soldiers supports.
As Head of Strategic Partnerships (Trusts & Foundations), you will be responsible for leading and growing a significant grants income portfolio, with a focus on increasing multi-year and high-value funding opportunities. You will develop a strategic pipeline of aligned funders, proactively identifying and qualifying opportunities and building long-term relationships that support sustainable income growth. You will lead the development, writing and submission of compelling grant applications and partnership proposals, translating organisational strategy and impact into strong, funder-aligned cases for support. Another key aspect of the role is managing and stewarding relationships with funders, acting as a trusted point of contact, you will ensure funders remain engaged, informed and connected to the impact. You will also be responsible for grant management and compliance across the full funding lifecycle, including financial tracking and reporting.
To be successful, you will need or need:
Salary: £50,000 - £55,000
Permanent, Full-time
Location: Remote (must be located within 2 hours of Cambridge)
Deadline – Monday 1st June at 9am
Application process – CV and Cover Letter
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Head of Finance with a children’s charity, on a full-time, permanent basis. As Head of Finance, you will play a critical role in strengthening financial management, reporting, and control across the charity. This is a hands-on senior role responsible for ensuring robust financial processes, accurate reporting, and effective financial planning that supports the organisation’s mission and strategic objectives.
There is hybrid working in place with this organisation with 2 days per week in their London office.
As Head of Finance, you will:
- Lead the improvement, documentation and implementation of financial reporting processes and procedures
- Support with the preparation and coordination of annual, multi-year budgets and financial plans, working collaboratively with budget holders to ensure that these align with the charity’s strategy
- Ensure robust financial processes and controls are in place for grant-making, including accurate recording, reconciliation, and clear audit trails
- Act as a key driver in improving financial systems, reporting structures, and processes across the organisation
- Report into the Director of Finance and Operations and provide line management to the Senior Finance Officer and Grants & Finance Administrator
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be ACA, ACCA, CIMA or equivalent fully qualified
- Have significant experience in a finance role with responsibility for financial reporting and controls
- Have experience of reviewing and developing financial systems and procedures
- Have significant experience of preparation and presentation of financial and management reports
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Talent Set are delighted to partner with our client on a brilliant Trusts Manager role. This is a fantastic chance to take ownership of a successful trusts and foundations programme, driving all fundraising activity across this vital income stream. You’ll play a crucial role in growing and developing the programme with a focus on maintaining well-established relationships with funders, delivering creative stewardship, and securing ambitious 5 and 6-figure gifts through strategic new business activity.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £46,675
2 days pw in London office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Salary: £40,000 - £45,000
Contract: Permanent
Location: Hybrid – 1 day per week in Surrey
Closing date: 25th May
Benefits: Generous annual leave, flexible and hybrid working, employee wellbeing support
We have a fantastic opportunity for a Trust & Grants Manager to join a national charity delivering vital emotional support services across the UK, helping ensure fewer people die by suicide. Reporting to the Head of Trusts and Statutory Income, this role offers the opportunity to lead a high-performing Trusts programme raising over £2m per year, while managing and developing a small, talented team.
As part of this exciting role, you will lead the development and delivery of the Trust Fundraising Strategy, ensuring strong performance, excellent stewardship and long-term sustainability. You will personally manage a portfolio of high-value Trust and statutory funders, work closely with colleagues across income generation and operational teams, and ensure compelling, evidence-led cases for support are developed. You’ll also provide inspirational line management, embedding a culture of learning, curiosity and collaboration across the team.
To be successful as the Trusts and Grants Manager you will need:
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2970AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 18 women who have experienced homelessness and multiple disadvantage. The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.
In this role, you will provide support to all the women, including running co-designed activities and accompanying women to appointments. You will work closely with Specialist Support Workers who manage individual resident support and safety plans. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.
Salary: £30,722
Closing Date: Monday 8th June
Interview Date: Tuesday 16th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The Talent Set is excited to be partnering with our client on a brilliant Corporate Partnerships Executive opportunity. This is a varied role that will give you the change to work across a range of corporate fundraising activities. You will support the Manager to deliver excellent stewardship to engage current partners, take a lead on prospect research and pipeline development, and create compelling content for new business opportunities. As part of a small high value team, there is lots of opportunity to get involved more broadly and develop understanding of the other income streams too.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £38,399
2 days pw in London office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a great opportunity to join our management team at Vauxhall City Farm, with a role combining overseeing daily café operations, events and bookings, and opportunities to develop catering and events, support income generation, and embed sustainable practices.
The role will take ownership of service standards, team development, and commercial performance, ensuring the café operates efficiently while delivering a consistently high-quality visitor experience. This role combines day to day operational leadership with longer term planning and performance management.
Core working hours are Monday to Friday, 9am to 5pm with some evening and weekend work.
We are looking for the following attributes in candidates:
Essential:
● Minimum level 3 food hygiene and safety certification
● Personal License holder
● 2-3 years’ experience managing or supervising cafes or restaurants
● Good numeracy, literacy, and IT skills
● Excellent communication and interpersonal skills.
● Strong leadership skills with the ability to manage and motivate a team
● Ability to work independently and use initiative.
● Flexible and adaptable approach to work.
● Strong understanding of compliance requirements e.g. COSHH, HACCP, allergens etc
● Experience managing supplier relations and ordering schedules
● Commercial awareness regarding costs and performance
● Strong organisational skills with the ability to manage workloads and maintain accurate records.
● Ability to meet the physical requirements of the role.
Desirable:
● Experience operating Square POS
● Qualified first aider
● Experience working with SEN or vulnerable communities
● Experience of working in a community/ urban farm
Please apply by uploading your CV and a covering letter of more than 2-sides of A4 explaining how you meet the essential criteria on this application, and answering the following 3 questions:
WE ARE ACTIVELY INTERVIEWING AS APPLICATIONS COME IN, SO WE ENCOURAGE PROMPT APPLICATIONS.
DESIRED START DATE: On or before Monday 15th June 2026
This role is recruited under our safer recruitment policy, and will require two satisfactory references and the succesful candidate will have to undergo an enhanced DBS check.
Vauxhall City Farm is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage all qualified applicants to apply.
How to Apply
Please upload your CV and a covering letter of more than 2-sides of A4 to Charity Job explaining how you meet the essential criteria on this application, and answering the following 3 questions:
1. What are your three favourite things about working in hospitality and why?
2. What things do you think distinguish a good manager from a great manager?
3. What would working at The Farm mean to you?
START DATE: On or before Monday 15th June 2026
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



The client requests no contact from agencies or media sales.
A growing charity supporting boys and men is seeking a Monitoring & Evaluation Lead to strengthen impact measurement, quality assurance, organisational learning, and data systems across the organisation.
Part-time (28 hours per week / 0.8 FTE) | Hybrid – London
Salary: £32,928 (FTE £41,160)
Reporting to the Operations Director, this role will work closely with senior leadership and programme teams to ensure services are effective, data-informed, and aligned with the charity’s mission and values.
Key Responsibilities
Person Specification
Essential
Desirable
The successful candidate will be aligned with values including resilience, empathy, inclusiveness, curiosity, and non-violence.
For more information, please submit your CV. Please note, due to the level of application, only successful candidates will be contacted with further information.
Deadline: ASAP, reviewing on a rolling basis
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Prospectus is delighted to be supporting the UK's largest food redistribution charity in the recruitment of a Senior Philanthropy Manager. The organisation's vision is a UK where good food is never wasted, and nobody goes hungry.
Senior Philanthropy Manager
Permanent, full time (40 hours per week)
Salary: £45,000-£50,000
Location: London, hybrid/flexible
This is an exciting opportunity for an experienced high-value fundraiser to play a key role in driving philanthropic income, building meaningful donor relationships, and helping deliver ambitious impact.
As Senior Philanthropy Manager, you will be responsible for managing and developing a portfolio of major donors and prospects, creating tailored cultivation and stewardship plans, and securing significant gifts (particularly at c.£10,000 / mid-value level) to support The Felix Project's work. You'll work closely with colleagues across the organisation including the Prospect Research Manager and other fundraising colleagues, to identify opportunities, shape compelling proposals and new products, and deliver an excellent donor experience from first engagement through to long-term relationships.
We are looking for someone with a strong track record in relationship-led fundraising, including experience of securing major gifts and developing donor pipelines. You'll be a confident communicator with excellent written skills, able to build trust with a wide range of stakeholders and create new products to engage donors giving at mid-value level. You'll be organised, proactive, and comfortable balancing strategy with hands-on delivery.
How to apply:
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you'd like to be considered under the Disability Confident Scheme, you'll have the opportunity to tell us about any disability or long-term health condition when you apply for this role.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and your application, so we look forward to hearing from you.
Prospectus is delighted to be supporting the UK's largest food redistribution charity in the recruitment of a Senior Philanthropy Manager. The organisation's vision is a UK where good food is never wasted, and nobody goes hungry.
Senior Philanthropy Manager
Permanent, full time (40 hours per week)
Salary: £45,000-£50,000
Location: London, hybrid/flexible
This is an exciting opportunity for an experienced high-value fundraiser to play a key role in driving philanthropic income, building meaningful donor relationships, and helping deliver ambitious impact.
As Senior Philanthropy Manager, you will be responsible for managing and developing a portfolio of major donors and prospects, creating tailored cultivation and stewardship plans, and securing significant gifts (particularly at c.£10,000 / mid-value level) to support The Felix Project's work. You'll work closely with colleagues across the organisation including the Prospect Research Manager and other fundraising colleagues, to identify opportunities, shape compelling proposals and new products, and deliver an excellent donor experience from first engagement through to long-term relationships.
We are looking for someone with a strong track record in relationship-led fundraising, including experience of securing major gifts and developing donor pipelines. You'll be a confident communicator with excellent written skills, able to build trust with a wide range of stakeholders and create new products to engage donors giving at mid-value level. You'll be organised, proactive, and comfortable balancing strategy with hands-on delivery.
How to apply:
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you'd like to be considered under the Disability Confident Scheme, you'll have the opportunity to tell us about any disability or long-term health condition when you apply for this role.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and your application, so we look forward to hearing from you.
Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Policy & Public Affairs Manager to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.
About the role
Epilepsy Society is a dynamic charity with ambitious plans to revolutionise the lives of people through advocacy, research and care.
We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy.
Our recent work includes our successful Zach’s Law campaign. This role is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy.
The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy.
We seek someone with a degree or relevant experience in political or public affairs, extensive experience of influencing, organising campaigns and major events and negotiating at a senior level. You will be required to have a detailed level of understanding of government politics and the charity sector and an empathy to the cause.
Please download the recruitment pack attached to view the full job description and essential criteria.
The post holders should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.
Some information about us
The Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life - as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.
What we can offer
• 27 days annual leave + bank holidays, with the ability to buy and sell annual leave
• A generous Employee Referral Scheme (refer a friend and earn up to £150)
• Length of service awards
• Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
• Staff recognition scheme
• Excellent training and development opportunities
• Group Pension
• Life Assurance (2x your annual salary)
• Confidential, supportive Employee Assistance Programme, accessible 24/7
• Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education
If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role.
A DBS (Disclosure & Barring) check will be required before appointment is confirmed.
We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.