Community development jobs

We are looking for an experienced and enthusiastic HR Lead to join our Central Services team at Enable! 

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Chief Operations Officer

Based: Staff Yard, Battersea Park

Salary: £50,000 to £55,000 Per Annum (Depending on Experience)

Contract: 6 Months - Fixed Term Contract, Full Time 

Work Arrangement: 40 hours per week, Onsite

Role Overview: 

The HR Lead will be responsible for embedding a consistent, robust, and proactive compliance culture across the HR team. This will ensure all HR practices, policies, and processes meet legal, regulatory, and internal governance standards, while also being practical, scalable, and aligned with business objectives whilst also providing hands-on support to the wider HR function on complex employee relations matters, organisation change, and operational HR activities.

Key Objectives/Responsibilities 

Strengthen HR Compliance Framework:

• Review and assess current HR policies, procedures, and practices against legal and regulatory requirements.
• Identify gaps, risks, and inconsistencies.
• Develop and implement an updated HR compliance framework.

HR Capability & Advisory Support:

• Act as a trusted advisor to HR colleagues and managers, providing practical, risk-based guidance that balances legal compliance with business needs.
• Build HR capability by upskilling colleagues on key compliance areas, including employment law, data protection, safeguarding, and right to work.
• Develop and share practical guidance, toolkits, and decision-making frameworks to support consistent and compliant HR practice.
• Partner on complex employee relations cases, including disciplinary, grievance, absence, performance, and investigations.
• Coach HR colleagues and managers to support fair, consistent, and legally sound decision-making.
• Support organisational change, including restructures, consultations, and policy implementation.
• Contribute to HR projects and service improvements, embedding compliance into operational delivery.

Enhance Risk Management and Audit Readiness:

• Establish clear audit trails and documentation standards.
• Develop internal compliance monitoring mechanisms (e.g. audits, checklists, dashboards).
• Ensure readiness for internal and external audits.

Strengthen Employee Relations Compliance:

• Ensure consistent and compliant handling of disciplinaries, grievances, and investigations.
• Reduce risk of legal challenge through improved processes and documentation.

Systems and Data:

• Use HR systems to support compliance tracking (e.g. mandatory training, right to work, certifications).
• Improve reporting on compliance metrics and risks by creating HR dashboards to report to service leads through to board.

Key Deliverables:

• Compliance gap analysis report with prioritised action plan
• Updated suite of HR policies and procedures
• Standardised templates, toolkits, and guidance documents
• HR compliance training programme and materials
• Compliance monitoring framework (including KPIs and reporting dashboards)
• Audit-ready documentation processes
• Final project report including outcomes, risks, and recommendations

Success Measures:

• Reduction in compliance-related risks and incidents
• Positive internal or external audit outcomes
• Increased HR team confidence and capability (measured via feedback)
• Full policy review cycle implemented
• Clear and accessible compliance resources in place

Desirable:

• CIPD Level 7 qualified (or equivalent senior-level experience).
• Experience in the charity, public sector or community‑focused organisations.
• Exposure to organisational restructures, TUPE or large‑scale change programmes.
• Experience with HRIS implementation or optimisation.
• Coaching or facilitation skills.

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

CONTEXT

An estimated 12,000 men are raped every year and 76,000 sexually abused or assaulted. Yet just 4% of men will tell someone. Of those who do, it takes on average 26 years to do so.

Survivors UK provides specialist support to (cis and trans*) men and boys, and to non-binary people, who have been raped, sexually assaulted or abused. Our aim is to help any man, boy, or non-binary person, to have the confidence to tell someone what’s happened to them, and to know that it’s OK to seek help. When they do, we want to ensure they have access to the right support so they can deal with the impact of their experiences.

We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open till 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.

In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic groupwork, available till 9pm six days a week. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.

ABOUT THE ROLE

This is an exciting role at Survivors UK which combines counselling and practical support, specifically to the (circa) 150 people who refer themselves for individual counselling with us each year. You will work specifically with young people aged 13+ and people from Black, Asian and Multi-Heritage communities who have experienced sexual violence.

The people served include those with clinical mental health diagnoses, drug and alcohol dependencies, at risk of suicide, homelessness or involved in the sex industry. You will need to be a highly skilled counsellor with experience of dealing with very vulnerable clients, willing to work flexibly and on your own initiative. Importantly, you will be a compassionate person, able to blend therapeutic work with practical support and care.

Main responsibilities include:

• Provide counselling and practical support interventions to boys, men, trans people and non-binary people from the BAM community who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
• Deliver counselling interventions by phone, video calling and face-to-face with clients 13+ years old.
• With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
• An ability, interest and commitment to working and developing a therapeutic approach that is culturally attuned to Black, Asian and Multi and Dual Heritage clients.
• Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
• Support the monitoring and reporting to funders on the development and delivery of the service.

This post is subject to an enhanced DBS Clearance
 

PURPOSE

• Provide counselling and practical support interventions to boys, men and non-binary people who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
• Collaborate with clients to discover what their needs are from our service
• Support the monitoring and reporting to funders on the development and delivery of the service.

KEY OUTCOMES

• Survivors who are highly vulnerable and distressed will have access to a service that meets their needs, with improvements in their overall health and wellbeing.
• A reduction in harmful behaviours, such as less suicidal ideation, reduced drug & alcohol use, reduced incidences of self-harm.
• Survivors who are leading chaotic lifestyles report feeling more stable, better able to cope and better supported.

RESPONSIBILITIES

1. Service Delivery

• Deliver counselling interventions by phone, video calling and face-to-face
• Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
• With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
• Provide regular and timely communications with clients so that they are encouraged to remain with the service.
• Attend clinical supervision.
•  
• Liaison and Promotion
• Maintain good working relationships with other support services associated with the client.

1. Monitoring, evaluation and dissemination

• Collect and accurately record one-to-one contact data, including presenting issues, client notes, socio-economic demographics, using Survivors UK Salesforce database.
• Monitor individual client’s progress through the outcomes monitoring framework.
• Where appropriate, and within safeguarding and data protection policies, collate qualitative client stories for reporting back to funders, evidencing need and service user opinion.
• Ensure all clients are aware of and have access to the organisation’s complaints policy.

1. General Duties

• Be responsible for administrative functions associated with the role, including accurate record keeping and filing.
• Provide input and comment on the development of Survivors UK policies and procedures and ensure you follow established procedures.
• As a member of a small team, contribute to the development of new initiatives and services in response to client need.

The post-holder will be required to carry out additional duties from time to time. Such duties will be commensurate with the role.

Survivors UK is an equal opportunities employer.

PERSON SPECIFICATION

Experience and qualifications

• A BACP, UKCP or BABCP accredited counsellor, psychotherapist or CBT practitioner.
• Completed at least 3 parts of EMDR training. Potential for completion of the training to be offered with the role
• At least 2-years’ experience of working with highly vulnerable clients in a counselling and/or support service.
• Knowledge of trauma informed practice
• Demonstrable caseload management, with experience of undertaking initial counselling assessments.
• Experience of using creative approaches such as art, drama or play when working therapeutically with children and young people.
• Proven track record in helping clients who are experiencing high levels of distress and/or chaotic lifestyles, to improve their health and wellbeing.
• Efficient and accurate use of outcomes monitoring frameworks, such as CORE, Outcomes Star, or similar

Skills, knowledge and competences

• Strong understanding of the experiences, needs and impact of rape, sexual abuse or assault on (cis and trans*) men and boys, and on non-binary people
• Self-motivated and a self-starter: high level of confidence to develop and deliver a new service.
• A mature, calm and empathic manner: able to engage with clients who have challenging needs and deal with highly emotional and stressful situations.
• Strong communication skills: able to build trusting relationships and rapport with clients and interact and engage effectively with external agencies.
• Adherence to confidentiality and boundary policies and practices.
• High degree of flexibility in approach to working with clients and the wider team.
• Positive attitude and willing to contribute to developments, improvements and changes more broadly within Survivors UK.
• Competent administrator and highly organised: committed to maintaining accurate client records and reporting on performance.
• Demonstrable commitment to equal opportunities, with a non-judgemental approach to helping men, non-binary and trans people
• A commitment to pursuing professional excellence, personal development and learning.

Drive our funding and champion our mission through content and campaigns. Help us build a future where no one in Milton Keynes has to remain homeless - be the turning point in someone's story.

The Shelter MK is looking for a dynamic fundraiser and creative communicator to drive income growth, strengthen our brand, and build powerful partnerships that change lives. 

We’re open to one full‑time role or two part‑time specialists with experience and proven success in one or both specialisms. 

What you’ll do

• Lead fundraising across corporate, trusts and community income
• Build long‑term partnerships and a strong Trusts & Foundations pipeline
• Deliver impactful digital comms and compelling stories (internal and external)
• Grow our profile, influence local housing systems, and support advocacy
• Use data and insight to strengthen campaigns and cases for support

What you’ll bring

• Proven fundraising and/or communications experience
• We’re looking for people who are:
• Experienced in fundraising (corporate, trusts, or community for a minimum of 2 years) and/or
• Skilled in marketing and communications 
• Excellent writers and storytellers
• Confident relationship‑builders who can engage partners at all levels
• Comfortable using data to inform decisions and provide detailed progress reports
• Organised, focused, and able to manage multiple projects
• Passionate about preventing homelessness and supporting vulnerable people
• Experience in housing or homelessness is a bonus, not a requirement.

Why join us

• A supportive, values‑driven team based in the same office
• Flexible working and openness to job‑share
• A role where your work has real, visible impact
• Variety! As a small team we help each other so you could get involved in lots of new things

Apply with your CV and a short cover letter, telling us what you bring and whether you’re interested in the full‑time role or a part‑time specialist position — and your preferred hours. 

Unfortunately, we cannot provide visa sponsorship. We welcome applications from candidates who already have the legal right to work in the UK.

Relationship Fundraising Executive.

Salary: £25,805.57 per annum.

Location: Remote, must be based in the UK.

Contract: Fixed Term Contract for 12 months, 35 hours per week. 

Benefits:   

· 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 

· Gain professional qualifications and excellent training/development opportunities. 

· Flexible maternity, adoption, and paternity packages. 

· Pension with up to 7% employer contribution with included life assurance cover. 

· Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role 

This isn't just another fundraising role. You'll help deliver one of the UK's most iconic fundraising events, supporting hundreds of passionate supporters as they take on life-changing challenges and raise vital funds for Action for Children. If you're energised by supporter engagement, motivated by ambitious targets and passionate about making a difference, we'd love to hear from you.

Be part of something extraordinary.

We're looking for an experienced and passionate fundraiser to join Action for Children at an exciting time of growth. As we expand our challenge events programme, including one of the UK's most iconic fundraising events, the London Marathon, we're investing in additional fundraising capacity to help us engage, inspire, and support more supporters than ever before.

This fixed-term role offers a unique opportunity to play a key part in delivering a high-profile fundraising programme that will generate significant income to support vulnerable children, young people, and families across the UK.

The opportunity

You'll manage and steward a large portfolio of challenge event participants, helping them maximise their fundraising potential and delivering an exceptional supporter journey from registration through to event day and beyond.

Working closely with fundraising, marketing, and supporter care colleagues, you'll develop meaningful relationships with supporters, provide personalised fundraising advice and encouragement, and create memorable experiences that inspire long-term support for Action for Children.

As part of a growing and ambitious team, you'll also contribute to the development of our wider challenge events portfolio, helping us identify opportunities to improve supporter experience, increase income, and grow participation across a range of nationally recognised events. Action for Children's challenge events portfolio includes flagship events such as the London Marathon, Great North Run, and a range of other popular challenge events throughout the year. 

Let's talk about you  

We're looking for someone who combines excellent relationship-building skills with strong organisational ability and a genuine passion for supporter experience.

You may currently work in fundraising, events, customer service, sales, account management, or supporter engagement. Whatever your background, you'll be comfortable managing multiple priorities, building rapport with a wide range of people and motivating others to achieve ambitious targets.

Most importantly, you'll be enthusiastic, proactive and excited by the opportunity to be part of one of Action for Children's most ambitious fundraising growth areas.

Please see the Job Description for the full list of accountabilities and requirements.  

Please note we do not offer sponsorship for this role.

Talent Pool    

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather, we didn't.   

Diversity, equality, and inclusion    

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.  

 Don't meet every single requirement? 

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.  

Want to know more about Action for Children? 

Find us on  Linkedin, Facebook or YouTube to get to know us better. 

Closing Date: Tuesday 21st July 2026. Interviews will be scheduled shortly after the closing date.

If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.

You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.

This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.

If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

The Outside Outspoken Navigator supports men as they leave prison or another secure setting and begin rebuilding their lives in the community. This role provides intensive, practical case management, helping individuals navigate the challenges of release by connecting them with services such as GP practices, housing, benefits, employment, and wider community support. The aim is to reduce barriers, promote stability, and help people establish a positive foundation for the future.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual 

harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

Based at our Camberwell office with regular travel across London

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Are you passionate about helping children and young people overcome barriers to education? Do you have experience supporting young people affected by trauma, exploitation or exclusion to re-engage with learning and achieve positive outcomes?

If so, St Giles Trust is looking for an Education Liaison Specialist Caseworker to join our Violence, Exploitation and Safety Service (VESS), providing specialist education support to children and young people across London.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the service

The Violence, Exploitation and Safety Service (VESS) supports children and young people affected by, or at risk of, violence, exploitation and extra-familial harm.

Working alongside education providers, families, local authorities and safeguarding partners, the service helps children overcome barriers to education, improve safety and wellbeing, and access the support they need to achieve positive, sustainable futures.

About this key role

As an Education Liaison Specialist Caseworker, you will provide specialist education support to children and young people who are disengaged from learning or at risk of exclusion, many of whom have experienced trauma, exploitation or significant disadvantage.

You will manage a caseload of children and young people, delivering one-to-one interventions and group sessions within Pupil Referral Units (PRUs), Alternative Provision and community settings. Working collaboratively with families, schools and professionals, you will help children access safe, appropriate education pathways while ensuring their voice remains central to every stage of support.

You will also advocate for children with Special Educational Needs and Disabilities (SEND), helping families navigate education systems and secure the support needed to improve attendance, engagement and long-term outcomes.

What we are looking for

• Experience supporting children and young people with complex needs, including those affected by trauma, violence, exploitation or disadvantage.
• Good understanding of SEND, school exclusion, attendance, reintegration and education transition processes.
• Experience working with children attending PRUs, Alternative Provision or specialist educational settings.
• Experience completing assessments, managing risk and developing outcome-focused support plans.
• Experience working collaboratively with schools, families, local authorities and multi-agency professionals.
• Knowledge of contextual safeguarding, extra-familial harm, exploitation and serious youth violence.
• Experience delivering engaging one-to-one interventions and groupwork with children and young people.
• Strong communication, advocacy, assessment and case management skills.
• Good written and IT skills, including maintaining accurate case records and reports.

An Enhanced DBS check, including a Children’s Barred List check, is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please contact us. 

Closing date: 9 am on 21 July 2026.

• Would you like to be a part of a specialist pilot programme to benefit people living with both dementia and cancer?
• Could you lead learning, engagement and research elements of a Dementia-Inclusive Cancer Support Pilot?
• Are you a skilled facilitator able to engage diverse groups with particular experience?

Be part of our new service supporting people living with cancer and dementia

People living with both cancer and dementia face significant unfairness:

• Cancer pathways are not designed for cognitive impairment
• Dementia makes it harder to understand information, attend appointments, and make decisions
• Individuals are often excluded from decisions and disengage from care
• Carers face high stress navigating fragmented systems with little tailored support

Our solution: A community-led, learning-based pilot that combines personalised support with system improvement.

The postholder will establish and facilitate a Participatory Learning Group involving people with lived experience, carers and professionals, ensuring that learning from the project informs service development, system improvement and future practice.

The role will gather, analyse and communicate insight from participants and frontline delivery, helping generate evidence about what works in supporting people living with dementia and cancer.

We are looking for a skilled Facilitator who:

• Has experience of community engagement, participation, co-production or qualitative research.
• Has experience gathering and analysing qualitative information and ability to identify themes and learning from complex information.
• Has excellent written communication and report-writing skills.

Training and development opportunities are available to all staff.

Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply. 

Hours: 21 hours per week

Salary: £18,300 pro rata (£30,500 actual)

Location: Sutton (community venues, partner organisations and hybrid

working)

Contract: Fixed Term (Grant funded - 2 years)

Closing date for applications: 12th July 2026

Interview date: 20th/21st/23rd July

If you cannot attend this interview date, please let us know when you submit your application. If we invite you to interview, we will always do our best to find a suitable alternative date. We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us. We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments. An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.

Job Title: Freelance Programme Manager

Contract: Freelance / Self-employed. 12 months fixed term contract (with potential to extend)

Time Commitment: Approximately 4 to 6 hours per week. 

Location: Remote with occasional attendance at meetings and events 

Hourly Rate: £25

Reports to: Chair of the Board of Trustees

About Us

The Association of Teachers of Singing (AOTOS) is the UK’s leading organisation for singing teachers. As a Charitable Incorporated Organisation (CIO), we are dedicated to promoting excellence in singing teaching.

We support our members through professional development, training, networking, and advocacy, while working to strengthen engagement, visibility, and growth across the sector.

The Role

AOTOS is seeking an experienced programme manager to lead delivery and further development of our existing programme of training for its members and the wider singing teaching community. 

Key Responsibilities

• Develop and deliver AOTOS’ programme of training and CPD in line with board strategy and member needs.

• Developing an annual programme plan and budget for approval by the board

• Be the face of AOTOS’ events and teacher development programme, including hosting online and in person events and conferences

• Review, develop and manage our Essentials teacher training course, including recruiting, training and managing course leaders

• Report against relevant KPIs for the programme, providing regular reports to the board of trustees

• Engage with AOTOS membership to understand training needs to feed into the board for future programme development

• Sourcing and booking venues and speakers for national conferences (currently two per year)

• Working with Operations Manager and Communications Officer to ensure programme operations and communications run effectively

• Other duties as required and agreed with the Chair of the board 

Person Specification

Essential

• Understanding of AOTOS and its mission

• Skilled and experienced singing teacher

• Experience in event planning and production

• Experience of course/learning pathway design

• Evidence of sustained commitment to maintaining personal CPD

• Evidence of ability to meet deadlines, plan in advance and manage a variety of different objectives and outputs

• Ability to monitor activities and collect data and other evaluation metrics

• Ability to work independently and in a team

• Ability to network and make contacts

• Confident presenter and ability to be the ‘face’ of AOTOS events

Desirable

• Knowledge of current voice pedagogy research

• Knowledge of a broad range of singing teaching styles, contexts and singing genres

• Experience managing a team

• Hands-on experience of teacher training

• Experience of reporting to a board of trustees

• Understanding the role and nature of a CIO

• A large network of connections within singing teaching practice and research

Hours and Working Pattern

• Approximately 4 to 6 hours per week (may vary seasonally depending on event workload)

• Flexible working pattern 

• Additional hours may be required to attend meetings and events. Any additional hours will be remunerated in addition to standard hours and at an agreed rate depending on nature of the work

Various locations around Liverpool and from home

Hours: 35 hours per week

About the Role

Main Responsibilities

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Use the Citizens Advice Adviser Net website to find, interpret and communicate the relevant information.
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
• Assist in the completion of benefit applications
• Refer internally or to other specialist services as appropriate, including but not limited to welfare, debt, housing and link work support services
• Ensure that all work conforms to the organisations’ office manual and the Citizens Advice quality standard and any other funding requirements, as appropriate.
• Ensure that work reflects and supports the Citizens Advice Service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

Social policy

• Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
• Alert clients to social policy options.

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training.
• Read relevant publications.
• Attend relevant internal and external meetings as agreed with the line manager.
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.

Other duties and responsibilities

• Complete the required training to comply with quality assurance processes.
• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
• Demonstrate commitment to the aims and policies of the Citizens Advice service.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Requirements

1. At least 6 months’ experience of providing welfare benefits advice and support in an advice setting, including ben checks, calculations, resolution of welfare benefits issues

2. A good up to date understanding of equality and diversity and its application to the provision of advice.

3. Ability to monitor and maintain own standards.

4. Ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.

5. Understanding of the issues affecting society and their implications for clients and service provision.

6. A good knowledge of the social model of health and how link worker services can support wellbeing and reduce health inequalities.

7. Ability to use IT systems and packages, and electronic resources in the provision of advice, record keeping and document production.

8. Ability and willingness to work as part of a team.

9. A clear understanding of the requirements of a target based workload

10. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics.

11. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.

12. Ability to understand statistics and check accuracy of calculations.

The successful candidate will have a ‘mobile office’ made up of pc, information systems and promotional materials and despite having a regular geographical location, will be expected to respond attend outreaches across the city if necessary.

How to Apply

Please fill out the application form provided on our website.

We reserve the right to close this vacancy prior to the advertised closing date should a sufficient number of suitable applications be received.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

You’ll also support student voice, deliver induction activities, and ensure student feedback is heard and acted on. If you’re interested in running outreach activities, delivering talks to students and supporting Student Reps this is the role for you.
 

Main Duties and Responsibilities

Outreach & Engagement

· Lead on the planning and delivery of outreach activity (such as stalls and interactive activities) to promote the Students’ Union (specifically the Academic Experience Team’s) services, helping students understand what support is available to them.

· Build relationships with external charities and organisations, coordinating their involvement in on-campus outreach activity to raise awareness of support services relevant to students.

· Develop creative, inclusive approaches to increase student awareness and participation, particularly among students who may not usually engage.

· Collaborate with the Representation Coordinator, Community Events Team, and School & Student Community Organisers (SCOs) to design and deliver outreach that raises awareness of key academic and student issues, including initiatives for awareness weeks and heritage months.

· Monitor impact by monitoring attendance and engagement, in addition to gathering feedback to understand what worked well and continuously improve future outreach.
 

Induction & Student Transition

· Support the Academic Experience Manager in booking and coordinating SU induction talks for the start of each Semester.

· Deliver engaging induction talks and sessions to help new students understand how they can get involved and shape their academic experience.

· Ensure students are aware of key opportunities such as becoming a Student Rep and how to share feedback with the SU.

· Collect feedback on induction sessions and use this to improve content and delivery for future students.
 

Student Representation Support

· Support the delivery of Student Representative recruitment & training, helping reps understand their role and how to represent student views effectively.

· Work with Reps throughout the year to keep them engaged, confident, and active in their role, by hosting drop-in sessions and forums.

· Support the administration of Student Representation, helping students share feedback and ensuring it is used to inform improvements.

· Support the planning, organisation and delivery of School Student Forums and attendance at Programme Academic Experience Groups (PAEGs).

· Support the Academic Experience Team with day-to-day administration, including monitoring shared inboxes, responding to student queries, and helping ensure timely communication with Student Representatives.

Communicating Student Voice

· Work collaboratively with the Marketing Team and Representation Coordinator to develop and deliver regular reporting on student voice activity, including showcasing the impact of work led by Student Reps and SCOs

· Work in partnership with the Advice and Insight teams to support the effective use of student feedback mechanisms, including:

o Coordinating the collation and organisation of student submissions

o Assisting in the analysis and interpretation of feedback data

o Ensuring timely and meaningful reporting back to students and stakeholders on key themes and outcomes

Supporting The Wider SU Team

· Harness and maintain good working relationships with all colleagues across the SU, working as collaboratively as possible on all projects where appropriate.

· Support with the delivery of larger events like Freshers Week, Refreshers Week, the Students’ Union Awards and Elections (this is not an exhaustive list).

General Duties

· Set high standards of integrity, punctuality, accuracy, politeness, and professionalism. By personal example promote a positive image of the SU and ensure staff provide an excellent customer service.

· Ensure the effective and efficient day to day running of the department.

· Contribute towards the delivery of the SU’s strategic plan.

· Attend conferences, training events and meetings as necessary.

· Build and maintain effective relationships with external stakeholders and providers

· Undertake individual projects as required for the benefit of Herts students.

· Have a flexible approach to work and undertake any other reasonable duties that may be required, including general administration.

· Keep up to date with relevant local, national, international & sector developments, changes in legislation and good practice.

· Be sensitive when handling confidential information.

· Respect the democratic structure of the SU at all times.

· Abide by the Union Constitution and Union policies and procedures at all times.

· Support with the delivery of the Students’ Union Elections, Bye-Elections and Referenda, ensuring that they are free, fair and accessible to all students.

· Be aware of the department’s impact on the environment and to work within the environmental policies of the SU and the Uni of Herts.

This is an exciting opportunity to join our team as Senior Advice Session Supervisor. You will lead a team of staff and volunteers in providing high quality information and advice services across our two main offices in Peckham and Walworth by face to face, telephone and digital access channels.

The role includes:

• Supervising advice and information sessions
• Undertaking advice and research and campaigns work
• Deputising for the CAS Service Manager in helping to ensure the smooth running of the Service
• Assisting in preparing monitoring and project reports
• The support and supervision of a team of paid staff and volunteers

To be successful in this role you will need:

• A minimum of one year’s experience in the supervision of advisers. This should include an understanding of the provision of staff and volunteer support, supervision, development and motivation.
• Recent experience of advice work including advising or supporting on complex cases in social welfare law. 
• Knowledge of the type of social policy issues facing the local community, and a commitment to influencing social policy.
• A commitment to the Citizens Advice aims, principles and equal opportunities policies

Closing date: 9am Tuesday 4th August 2026

Interviews: Friday 7th August 2026

About This Vacancy

We are looking for an organised and detail-oriented Project Officer to join our International Programmes Team on a permanent basis, working within our Asia region.

Overview

The Project Officer will be part of a regional team that works with new and existing partners to design, deliver and learn from projects in line with the organisation’s mission. The team supports the full project cycle: partner engagement, application review, due diligence, project design, contracting, implementation support, monitoring, evaluation and project closure, maintaining accurate records throughout, in close collaboration with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists).

The Project Officer will work collaboratively across the regional team, providing flexible support and surge capacity during peak periods and responding to emerging priorities as required. Under the supervision of Programme Managers and the Regional Director, they will also take day-to-day responsibility for a portfolio of assigned partners and specific projects, ensuring timely progression from concept to completion and that documentation, compliance, quality assurance and learning requirements are met. This includes working with the Quality Team to integrate appropriate MEAL approaches, support data quality and ensure learning is captured and shared.
 

Key Responsibilities

·Project Identification and Evaluation

oIdentify and assess project concepts and proposals with assigned partners, ensuring alignment with organisational strategy, feasibility, risk, safeguarding considerations and expected impact.

oContribute to emergency or rapid-response programming when required, including providing surge support to colleagues and helping to coordinate time-critical actions.

oSupport partner mapping and relationship management activities, helping to identify potential partners and project opportunities.

oUndertake contextual and partner due diligence research to inform project design, risk management and decision-making.

oPrepare high-quality proposals for internal review and project governance processes, including summaries of recommendations, risks and mitigation actions with the support of the Quality Team and in line with standards set by them.

·Grant Administration

oSupport Programme Managers and the Regional Director through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.

oManage any individually assigned projects through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.

oEnsure projects comply with organisational policies and procedures (including safeguarding and due diligence), and any relevant donor, statutory and partner requirements.

oEnsure the fulfilment of any actions mandated by the Programmes Subcommittee.

oTrack delivery against agreed plans, budgets and results frameworks; flag variances, support problem-solving with partners and colleagues, and recommend adjustments where needed.

oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to agree proportionate MEAL plans for assigned projects (e.g., indicators, data sources, reporting schedules), and to strengthen quality assurance throughout implementation.

·Stakeholder Engagement

oAct as a key point of contact for assigned partners, working closely with Programme Managers and the wider regional team to coordinate support and decision-making.

oMaintain regular communication with partners to provide guidance throughout proposal development and implementation, including on reporting requirements, procurement expectations and agreed outputs/outcomes.

oCoordinate with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to support partner capacity strengthening on quality assurance and MEAL requirements, and to address quality or evidence gaps identified during implementation.

oDevelop familiarity with other organisations working in the Region and look for opportunities to collaborate with and learn from them.

·Budget Administration

oSupport sound financial management across the Regional Team and for assigned projects, including budget review, payment scheduling, verification of supporting documentation and reconciliation of expenditure against budgets.

oFor approved projects, ensure that all finance processes are completed to facilitate payments.

oPrepare clear updates and financial summaries for Programme Managers, the Regional Director and other internal stakeholders, maintaining an appropriate audit trail.

·Reporting and Documentation

oMaintain complete and accurate project documentation for assigned projects, including due diligence records, agreements, correspondence, partner reports and closure documents.

oMaintain project and partner information in relevant systems and trackers, producing reports and analysis as required.

oMonitor progress and results, review partner narrative and financial reports, support evaluations where appropriate, and ensure project learning is captured and shared within the team.

oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to review project evidence, ensure data quality standards are met, and support evaluations, reviews and learning products as required.

oCoordinate meetings and follow-up actions (including agendas, minutes and action logs) to ensure decisions are recorded and progressed.

Other duties

The above is not an exhaustive list of duties. From time to time, the postholder may be asked or required to carry out additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.

Person Requirement

Essential

·Experience in project administration or coordination, ideally in the charity, NGO or public sector.

·Excellent verbal and written communication skills, with the ability to engage effectively with a wide range of partners and stakeholders across different cultures and contexts.

·Proficiency in MS Office suite and comfort using online systems for project tracking and document management.

• Strong organisational skills, with the ability to plan and manage multiple projects and deadlines.

·Strong attention to detail.

·Ability to work collaboratively and flexibly as part of a diverse, dispersed team.

·Ability to multitask and meet multiple deadlines under pressure.

·Familiarity with CRM or grant management systems (e.g. Salesforce)

Desirable

·Experience supporting monitoring, evaluation and learning (MEL/MEAL) processes and/or producing donor-style reports, including working with quality assurance or MEAL specialists.-

·Additional languages relevant to the region

Person specification

·A strong commitment to the values and mission of Barnabas Aid, with an understanding of Christian principles and ethics in project management.

·High level of integrity, ethical conduct and professionalism

·Personal resilience and adaptability.

·Discretion and sensitivity with understanding of issues of confidentiality.

·A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are always maintained.

From time to time, additional training, including safeguarding training, may be required.

The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.

How to Apply

Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.

In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.

Essential Skills

· Have a sound understanding of the role of medical support in the Army Cadets

· Hold an accredited assessing qualification

· Evidence of continuing personal and professional development

· Understand the legislative requirements for First Aid provision as set out by the HSE

· Understand legislative restrictions on medical scopes of practice.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.

Interviews will be held in person in London during the week commencing 3rd August 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.