Content and campaigns manager jobs

Charity People is delighted to be partnering with Into Film to recruit for their next Marketing Officer.

Into Film is the UK's leading charity for film in education and the community, providing screen industry careers information and advice, supporting young filmmakers, and bringing the power of moving image storytelling into classroom teaching.

Marketing Officer

Contract: Permanent position
Salary: £28,400 per annum
Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford
Hours: Full-time, 35 hours per week
Closing date for applications: 9am on Friday 10th April
Interviews: Interviews will be held remotely on Wednesday 22nd and Friday 24th of April

Core responsibilities within your role will be to:

• Into Film email communications - management and scheduling of all email communications to Into Film database and external audiences, management of email communication's calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails.
• Support the Marketing Manager with planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media.
• Take the lead on delivery and evaluation of specific marketing campaigns.
• CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential.
• Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans.
• Ensure all emails are on brand; both look and feel and tone of voice.
• Ensure all email campaigns adhere to GDPR consent and data capture regulations.
• Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns.
• Work with the Marketing Manager to implement, monitor and develop automated e-communications journeys to enhance both marketing and customer service experiences for the organisation's audiences.
• Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way.

If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you.

Key experience and skills we're looking for is as follows:

• Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management, A/B testing and performance analysis.
• A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity.
• Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs.
• Experience of using Customer Relationship Management systems to segment audiences, create campaigns, target audiences and report on activity.
• Experience of working on marketing and communications campaigns across owned, paid and earned channels.
• Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs.
• Experience of copywriting and producing content for a range of channels and audiences.

We're particularly interested to receive applications from candidates who have the below, although this is not essential:

• A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.
• A love and knowledge of film.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using the Apply button.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager on a 6 months fixed term contract to join our fashion store team in Matlock so we could be the perfect match!

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

   

   

   Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 7 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

We are seeking a Marketing and Events Executive to join our team. You will help build our brand, engage with our donors and community groups, and organise events that showcase our work and impact.

First and foremost, a passion for the not-for-profit sector and an excitement to utilise your marketing and event management experience to increase investment in the regions not-for-profit sector is a must.

Reporting to the Head of Insight & Communications, you will play a dual role supporting our marketing campaigns, assisting with content creation, helping develop digital/social media strategies as well as helping to plan and execute our events.

What We Offer

• Meaningful Work: Be part of a team dedicated to driving positive change.
• Annual Leave: 30 days Annual Leave (plus 8 days public holiday)
• Flexible Working: Hybrid working arrangement (4 days in Liverpool City Centre office) and flexible hours between 9:00-9:30am and 4:30-5:00pm.
• Healthcare: Paid membership to Medicash
• Pension: Enhanced employer contribution
• Professional Development: Training and mentorship to help you grow your skills in marketing and events.
• Supportive Environment: A collaborative and creative workplace that values diversity.

For a full description of the role responsibilites, please download the Job Description attached.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are delighted to be recruiting for a Digital Marketing Manager to attract new UK supporters and generate income for Mary’s Meals’ school meals programme through effective and inspiring marketing across digital channels.

This role primarily raises income (but also awareness) through performance marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus is on managing digital channels including Google & Bing Paid Search and Shopping, Google Grant, Meta, Display, YouTube, SEO and identifying emerging channels. Ensuring digital marketing complements other marketing activities as part of an integrated team approach is key.​

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. ​

The Digital Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.

Key responsibilities

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.​

• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.​

• Direct line management of officers and volunteers as required. ​

• Manage agencies and freelancers as required.​

• Ensure activities follow fundraising and data regulations, and marketing best practice.​

• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.​

• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.​

• Maximise value from the Google Ad Grant, ensuring full utilisation within grant constraints while delivering measurable results.​

• Build performance-driven channel plans across Paid Search, Shopping, Meta, Display, Video, and SEO, aligned to acquisition and revenue targets.​

• Identify new growth channels for Mary’s Meals.​

• Set up, manage, and continuously optimise Paid Search and Shopping campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).

• Set up, manage, and continuously optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).​

• Deliver Display and YouTube campaigns via Google Ads, managing targeting, placements, and creative testing.​

• Monitor and optimise campaign structures, keyword performance, bidding strategies, and audience targeting to maximise revenue.​

• Lead the delivery of technical and content SEO initiatives to improve rankings and organic traffic.​

• Work with the Creative Communications team on agreed content and copywriting requirements for acquisition marketing activities. ​

• Track and report on key income metrics using GA4, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.​

• Set and report on KPI’s such as CPA, ROAS, CTR, conversion rate, and impression share.​

• Analyse data to identify trends, optimise campaigns, and deliver insights to inform wider marketing activity.​

• Test and refine messaging, ad formats, and landing pages through A/B and multivariate testing.​

• Contribute to oversight and performance of organic social media channels alongside the Supporter Marketing Manager, Supporter Experience Manager and Creative Communications Manager.​

• Work with designers and content creators to brief, review, and optimise assets (copy, creative, landing pages).​

• Collaborate with the Marketing, and wider Mary’s Meals teams to ensure campaigns support broader objectives.​

• Champion best practices in performance marketing across the organisation.

To apply for the role of Digital Marketing Manager based at Mary’s Meals UK, please follow instructions on the Charity Job website.

Applicants must hold full right to work in the UK.​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career. 

Applications for this role will close on Friday, 27 March.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any special requirements or adjustments before an interview, please let us know.

We are currently looking for a Membership Marketing Manager to join our Audience Insights team on a full time contract.

The Membership Marketing Manager is part of the Audience Insights & Engagement team within the larger Audiences Division.

This is a pivotal role for a commercially astute, data-driven marketer who is passionate about audience loyalty. You are adept at translating complex data (from CRM, GA4, etc.) into compelling communication strategies that maximise retention, drive recruitment, and deliver significant financial growth for the Southbank Centre. Your compelling communication skills and leadership will ensure effective briefing and collaboration across all internal and external teams. You will be instrumental in achieving our ambitious membership growth target.

Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please navigate to our webpage to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action. Our mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. 

The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.

We are now seeking an outstanding Deputy Fundraising Director, Key Relationships to provide strategic leadership for this vital programme. Reporting to the Fundraising Director and managing a team of 15 (with five direct reports), the role combines high-level leadership with hands-on engagement with major donors and senior stakeholders.

This is a pivotal moment for Greenpeace UK’s Key Relationships programme. Following a period of organisational change and restructuring, the successful candidate will help strengthen the major donor and philanthropic pipeline while shaping the future direction of the programme. The role will also play a central part in Greenpeace’s ambitious global capital campaign to fund a new ship and the campaigning work it will support, with Greenpeace UK contributing £20 million towards a €100 million international target by 2028.

As Deputy Fundraising Director, Key Relationships, you will:

• Provide strategic leadership for Greenpeace UK’s Key Relationships programme, overseeing fundraising from major donors, trusts and foundations and legacies
• Lead and develop a high-performing team of 15, ensuring the programme delivers and grows significant philanthropic income
• Maintain and develop senior relationships with major donors, funders and strategic external stakeholders
• Play a key leadership role in Greenpeace’s global capital campaign to fund a new ship and global campaigning programme
• Work closely with colleagues across fundraising, campaigns and programmes to develop compelling funding opportunities aligned with Greenpeace’s priorities
• Contribute to the strategic direction of the organisation as a member of the Fundraising Leadership Team
• Lead and shape Greenpeace UK’s key influencer strategy, owning a 3-year programme that connects our campaigns and fundraising ambitions to the people who can amplify their impact
• Represent Greenpeace UK externally and internationally, helping strengthen relationships across the wider Greenpeace network and sector partners

This role will suit an experienced fundraising leader who combines strategic thinking with the ability to build strong relationships and inspire high-performing teams.

Ideal skills and experience: 

• A strong track record of leading successful high-value fundraising and/or philanthropy programmes
• Extensive experience of establishing and sustaining relationships with senior level external stakeholders and/or funders
• Proven experience of successfully managing and supporting a team responsible for high value partnerships and/or philanthropy fundraising, including managing managers
• Experience of financial planning, forecasting and developing investment cases
• Demonstrable experience of convincingly and persuasively engaging with a wide range of people including high profile major donors
• Excellent interpersonal and communication skills, with the ability to influence and inspire a wide range of audiences
• Strong strategic judgement and the ability to operate confidently in complex, multi-stakeholder environments
• Ability to inspire others, particularly in creative risk-taking and innovation
• A deep commitment to Greenpeace’s values and mission to defend nature, social justice and peace

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds. Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past. Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. See applicant pack for further details. 

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms. As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. See applicant pack for further details. 

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year
• Employer pension contribution of 8.5% of basic salary
• Life assurance scheme (4 x annual salary)

We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Head of Marketing

Based: Battersea Park

Salary: £40-£45k dependant on experience

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, On-site

Role Overview:

Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:

• Battersea Park Millennium Arena

• Barn Elms Sports Centre

• Tooting Bec Athletics Track and Gym

• Barn Elms Boathouse

You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.

This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. 

The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.

Main Duties/Responsibilities:  

•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.

•Lead end-to-end campaign planning and execution across all channels.

•Set clear, measurable goals and optimise performance through data-driven insight.

•Provide weekly sales and marketing updates to Senior Leadership.

•Produce regular campaign reporting, identifying trends and actionable learnings.

•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.

•Oversee content across social, email, website and on-site communications.

•Take ownership of creative development, collaborating with designers and external suppliers.

•Write clear campaign plans and briefs to align stakeholders and delivery teams.

•Develop strategic partnerships and local sponsorship opportunities.

•Build strong relationships with internal and external stakeholders.

•Present campaign performance and chair regular update meetings.

• People manage and develop junior marketing team members.

•Oversee campaign coordinators, balancing strategy with day-to-day delivery.

•Manage budgets, timelines and forecasting processes.

•Support wider marketing and organisational objectives.

•Provide event support as required, including occasional weekend work.

•Undertake additional duties as directed. 

Skills and Experience:  

• B2C marketing experience ideally within the Leisure and/or Health industry. 
• Highly organised, with the ability to manage multiple projects simultaneously.
• Experience delivering high-pressure events and product launch campaigns.
• Strong commercial and analytical mindset.
• Skilled presenter with excellent written and verbal communication skills.
• Proven team leadership and stakeholder management experience.
• Calm under pressure, deadline-focused and detail-oriented.

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Charity People is delighted to be partnering with the Social Research Association to recruit a permanent Communications Manager.

An educational charity and membership body, the Social Research Association aims to drive excellence in the conduct, development and application of social research to deliver lasting benefits to the social research profession and the wider public good. With around 1600 members who work in government, academic, the voluntary and private sector or as freelancers, the organisation's key activities include training, events, ethics reviews and regular publications.

You'll be joining the small, supportive team at an exciting time following a period of investment in its membership offering and in the lead up to its 50th anniversary in 2028.

Contract: Permanent role, offered on either a full time or part time, four day per week basis, with flexible working options offered and fully supported
Salary: £38,000 to £43,000 per annum
Location: Home based role with occasional travel required for events or Team Days, anticipated at around 10 days per year with travel reimbursed
Closing date for applications: 9am on Thursday 2nd April
Interviews: Interviews will be held on Friday 24th April

The incoming Communications Manager will have real ownership of the communications output for the organisation as well as strategic influence, while retaining day to day responsibility for the delivery of messaging.
This is an excellent opportunity for someone who has been leading communications projects or channels and is now ready to lead strategy - someone who wants more autonomy, broader responsibility, and the chance to shape the voice of a respected membership organisation.

Core responsibilities within the role will include:

• Deliver and evolve the SRA's communications strategy across all platforms increasing the visibility of the SRA and engagement the wider social research community
• Advise senior leadership and trustees on messaging, brand positioning, and audience engagement
• Shape how the organisation communicates with members, stakeholders, and the wider research community
• Monitor and evaluate communications impact using analytics and insights
• Produce and manage engaging content for newsletters, blogs, social media, email campaigns, the website, the membership hub, press releases, and promotional campaigns
• Lead communications around SRA publications to raise profile and reach
• Oversee editorial calendars and ensure timely, high-quality delivery
• Keep up to date with digital and social media trends and platform developments
• Create and maintain effective systems and workflows for communications outputs
• Support clear, inclusive internal communications for staff, trustees, and volunteers
• Develop materials for impact reporting and organisational updates
• Build positive relationships with partner organisations, research funders, editors, freelancers, and other stakeholders

This position is perfect for someone ready to take a step up to take on more strategic responsibility, or someone already working at Manager level.
You'll thrive at the Social Research Association if you enjoy combining hands-on delivery with bigger-picture thinking, and if you're excited by the idea of shaping an organisation's communications approach.

Key experience and skills required for the role are as follows:

• Experience in communications, journalism, media, or a related field
• Strong writing, editing, and storytelling skills
• Experience managing communications projects or channels, especially LinkedIn content
• Ability to tailor messaging for different audiences and platforms
• Strong organisational skills and confidence managing multiple deadlines
• Analytical mindset, with the ability to interpret engagement data and adapt strategy
• Creative, proactive, and eager to grow into a more strategic role
• Commitment to equity, accessibility, and inclusive practice

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using 'apply now' button on the advert.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

JOIN OUR TEAM!

The End Violence Against Women Coalition (EVAW) is looking for a Communications Officer to help drive forward our campaigning to end violence against women in all its forms.

The last few years have seen a huge increase in awareness of violence against women and girls, and support for our work. With this crucial human rights issue on the public and political agenda like never before, now is the time to disrupt the status quo and lay the foundations for a different world. 

ABOUT THE ROLE

EVAW’s communications officer will help inform the public and media stakeholders about violence against women and girls (VAWG), influence narratives about this abuse and inspire change.

Responsibilities include growing our online presence and media profile, creating engaging (audio)visual content and writing accessible and informative press releases, web pieces, social media posts and more.

The postholder will have an eye for design and a finger on the pulse of current trends, with strong written skills, a commitment to accessibility, and an understanding of social change and the UK’s media landscape.

You are likely to have some experience in a communications, media or campaigns context, working on VAWG or another human rights/equalities issue, and will be seeking an opportunity to work in a highly impactful, agile and dynamic feminist organisation.

Whether practical or academic, paid or voluntary, a background in VAWG will of course be an asset. You’ll need to show us you have a good understanding of VAWG, can communicate complex issues with clarity and impact, and are committed to intersectional feminism. The applications which stand out in this process will be from those who deeply believe in what we do. 

MORE INFO

EVAW aims to be an anti-racist, values-centring employer. We are seeking out individuals with dedication, aptitude and the ability to deliver meaningful campaigning work. If you have strong knowledge and experience related to any of the significant parts of this job but are not sure that your profile fits in a ‘traditional’ way, please do consider making an application, or get in touch to discuss your background and we will try to give you a steer on the job and what's involved. If you would like to discuss this, please contact us.

We guarantee an invitation to interview for disabled applicants who demonstrate, within their application, sufficient evidence to meet the essential criteria for the job.

We are hoping to attract a diverse pool of candidates for this role.  We are a welcoming organisation grounded in human rights principles and intersectional anti-racist practice.  If you would like to join us in the role, please apply;  we very much welcome diversity and are happy to consider reasonable adjustments where people need them.

Please note we are only able to consider applicants who are able to demonstrate their right to work in the UK. 

TIMELINE

Applications must be received by 11.30pm on Monday, 30th March 2026.

Shortlisted candidates will be notified by Friday, 3rd April 2026 and interviews will take place in London during the week commencing 6th April 2026.

We are very sorry, but we cannot provide feedback on all applications, and will only contact shortlisted candidates.

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:

1. Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
2. Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy

The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.

You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
• Lead on the planning and delivery of the onboarding process for all new recruits.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for acquisition budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Deliver and optimise the onboarding and conversion programme for new donors.
• Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
• Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person Specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
• Proven success delivering multi-channel acquisition campaigns with strong ROI.
• Experience managing external agencies and suppliers to high-performance standards.
• Strong background in digital fundraising and paid media.
• Demonstrated experience managing and reporting on substantial acquisition budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Reference Number: V566

Job Title:Mentor Manger

Location: Dundee

Contract Type:  Fixed Term Contract

Hours: 35 hours per week full time

Salary: FTE £25,625

DBS/PVG: PVG required

Job Family: 3

Line Manager: Project Manager Mentoring and Supported Volunteering Program

Closing date: 27th March 2026

Interview Date/s:TBC

Anticipated start date: TBC

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

Our Mentoring and Supported Volunteering program (MSV) empowers people to improve their quality of life & reduce their vulnerabilities by using volunteer mentors and volunteer opportunities within their communities to build resilience, confidence & aspirations, gain practical experience, boosting CV’s through obtaining UK based references and moving towards employment.

Our approach is person centered and participants are matched with a volunteer mentor whose experience, expertise or interests compliment the needs & aspirations prioritised by the person and provide peer support & mentoring delivered flexibly in the community.

Regular intensive engagement sessions with volunteer mentors provide a unique third space between services/institutions/employer & friend/peer in which people can work towards positive changes & goals in a supportive, strengths-based setting.

MSV focusses on a strengths-based approach, combining peer support & mentoring enabling people to engage in a self-determined & positive way with community and employment opportunities.

We also offer tailored, and supported volunteer placements with our third sector charity partners, for a period of 3-6 months tailored directly to the individual’s needs. This is based on their job aspirations, current skillsets, motivations, and interests to create the “best fit” and get the most out of the experience. The mentor manager successful in this post will not directly place or support participants in these volunteering placements but will work closely with the MSV volunteer manager as there is often cross-over of participants and ‘in-house’ referrals between mentoring and supported volunteering, as these services are often complementary to each other.

Who does MSV support? - Participants eligible for All in Dundee support include, but are not limited to:

· Those who are long-term unemployed / inactive

· Those with mild to moderate physical and mental health conditions, including disabilities,

· Those requiring specialist / bespoke support to access the workplace (e.g. neurodiverse customers)

· Those with severe and enduring mental health conditions

· Families with children experiencing poverty including Best Start Bright Future’s Priority Families

· Women returners

· Young people with Additional Support Needs who are most at risk of not participating in education, training, or employment

· Those with a history of offending or drug / substance misuse

· Customers experiencing precarious work or in-work poverty and are at risk of leaving employment

· Other customers where applicants can evidence a demand and a gap in support for those customers

Key Duties Responsibilities

· To recruit, process, train and support volunteer mentors across Dundee.

· Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to

· Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared

· Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners

· Create engaging content and share with our Communications Team so it can be promoted across our social media channels

· To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match

· To manage the risk assessment, quality assurance and audit processes as appropriate

· Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. 

· Assist in project development and in the creation of new resources and training materials

· Promoting and representing Volunteering Matters

· Contribute to the wider Volunteering Matters staff teams, upholding our values and commitment to equality, diversity and inclusion at all times.

Person Specification 

Skills 

· A sound and comprehensive understanding of the challenges and barriers that people we support face

· Strong written and verbal communication skills

· Excellent organisational and IT skills

· Excellent people skills with the ability to build professional, long-term relationships with others e.g., referral partners, participants and volunteer mentors

· Person-focused, and adaptable – able to go from delivering group mentor training to chatting with a nervous participant

· Ability to manage a busy workload and prioritise tasks accordingly

· Strong attention to detail and a willingness to accurately record all interactions

· An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this

· A passion for supporting people and in particular, an understanding of the value and impact mentoring can have

· Confidence delivering training virtually and face to face

Experience 

· Experience working with and supporting a diverse range of people in a community setting is essential

· Demonstratable relationship management experience with a wide range of partners and stakeholders

· Proven ability to communicate effectively and work as part of a team

· Experience delivering training would be advantageous.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Dundee is required. 

All aspects of the role will be risk assessed.

Internet access to enable remote working is essential.  IT equipment and infrastructure will be supplied. 

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Essential Requirements all staff

· Understanding of Our Values

· Demonstrates awareness of and alignment with Volunteering Matters’ core values.

· Commitment to promoting inclusion, respect, and community impact.

· Teamwork and Collaboration

· Works well with others and contributes to a supportive, inclusive environment.

· Able to collaborate across teams and with external partners.

· Commitment to Equality, Diversity, and Inclusion (EDI)

· Understands the importance of EDI in all aspects of work.

· Treats all individuals fairly and respectfully.

Communication Skills

· Clear and effective verbal and written communication.

· Ability to engage positively with colleagues, volunteers, and external stakeholders.

Organisation and Time Management

· Ability to manage tasks effectively and prioritise workload.

· Reliable and proactive in meeting deadlines.

Problem-Solving and Initiative

· Can identify challenges and propose practical solutions.

· Shows initiative and resourcefulness in supporting projects and volunteers.

Commitment to Volunteering and Community Impact

· Enthusiasm for volunteering and creating positive change in communities.

· Awareness of the impact of volunteering on individuals and society.

IT Literacy

· Comfortable using standard office software and digital tools relevant to the role and managing/recording data

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

This role represents an opportunity to make a real difference to anti-poverty work at QSA and in the UK more broadly. Communications are increasingly central to developing our impact, and our intention is to generate more high quality, moving content that showcases:

• The deep impact of the support provided by QSA to people living on a low income or experiencing homelessness. Our services are created to fill ‘niches’ – the support people tell us that they need and is not being provided elsewhere. We aim to help people find dignity, comfort, connection and peace.

• The support provided by 4in10, London’s child poverty network hosted by QSA, and the impact of its collective action.

• Our campaigning and research work – and the changes it can bring about in policy and practice, with the goal of reducing poverty and alleviating its effects.

You will be helping thousands of people to access QSA’s life-changing services; to find resonance and community in our communications; to support life-changing anti-poverty work; to get involved in campaigns that move the needle; and more.

At QSA our values guide us to deliver services with compassion and dignity, and they also guide us in our workplace. Our small team is mutually supportive, conscientious and deeply committed to the aims of our work.

This role will involve building relationships with an extremely broad range of people, with a very strong focus on the people who participate in our services. An ethical storytelling approach is at the heart of QSA’s communications. Putting this into practice will involve bringing stories forward in deep collaboration with storytellers; with empathy, integrity, authenticity, and a commitment to amplifying voices that can go unheard. We want people to feel in control of how their stories are shared, as much as we want people to be moved by content that engages and inspires.

The communications officer role also involves many of the ‘bread and butter’ tasks of an effective communications function: content production, analytics, social media management and so on. We are currently in the midst of a full-scale overhaul of the QSA website.

More important than coming with experience in every part of these duties, however, is a curiosity and enthusiasm to learn and take on healthy challenges (in which we aim to give you the support you need); as well as a flair for getting to the heart of the story – not only in the content itself, but also in understanding the bigger picture of our communications and our direction of travel together.

Purpose of role

To develop the communications output of QSA across all platforms, supporting delivery of the aims of QSA’s organisational and fundraising & communications strategies. To centre QSA’s communications work in an ethical storytelling approach.

Duties & responsibilities

1. To contribute to a plan and timetable for QSA’s communications work. 
2. To uphold clear protocols on how we gather and share stories and impact, to hold ourselves to the highest standards around ethics and wellbeing.
3. To work in the community and across all QSA’s services, to get to know the people who access them, sensitively inviting people to share their stories or consent to photos. 
4. To compile and share ethical and compelling storytelling content across a range of media. 
5. To co-manage all of QSA’s communications platforms including social media (including community management), email marketing and website. 
6. To generate and publish regular digital communications and fundraising content (including video, audio and copy), across our owned and shared platforms, and printed materials. 
7. To pull together content into regular email briefings for QSA’s supporters and donors. 
8. To provide communications support to the wider QSA team. 
9. To engage with other QSA teams about website content, being responsible for adding in this content, liaising with our web agency as required.
10. To follow a GEO-first approach to QSA’s web development, to promote growth in traffic and engagement. 
11. To actively drive growth and engagement across QSA’s social media, website and email marketing. 
12. To work within QSA brand guidelines to provide recognisable and reliable content, while also keeping content fresh and engaging.
13. To work with third party suppliers or freelancers as required, eg. for graphic design or other communications assets.
14. To undertake event marketing of QSA’s fundraising events. 
15. To track analytics to evaluate the impact of the content we produce and promote across all our platforms. 
16. To plan and create content for individual giving campaigns and digital fundraising. 
17. To maintain an up-to-date awareness of best and emerging practice in non-profit communications, and to share new ideas for growth. 
18. To work within, and actively promote, the policies and procedures of QSA. 
19. Any other duties, as appropriate to the role, as agreed by the QSA director. 

Person specification

Experience 

1. Experience of working for or volunteering for a charity, especially if UK-based and community focussed, is highly desirable. 
2. Experience of communications work, in a paid or voluntary capacity, is highly desirable. 

Ability 

1. Excellent people-facing skills, able to confidently build rapport with people, and sensitively approach difficult topics.
2. Ability to build collaborative working relationships across a wide range of people, including team members, colleagues, and QSA donors.
3. Ability to confidently produce and share content online, such as stories, images, videos. 
4. Ability to produce engaging content for social media platforms, email marketing and web.
5. Ability to track and understand digital marketing analytics. 
6. Ability to be flexible and adapt and respond to new challenges/opportunities while maintaining attention to detail. 

Knowledge 

1. Knowledge of social media platforms and their different audiences, and how to tailor content appropriate to each.
2. Knowledge of poverty on families, households and communities in the UK and an understanding of/empathy for the impact of living on a low income.

Other 

1. Curiosity and enthusiasm for digital and offline communications.
2. Commitment to and understanding of equity, diversity and inclusion in the workplace. 
3. A willingness to work within a Quaker ethos, as per the mission of QSA.

N.B. Please refer to the attached job pack for full details of this role.

Thank you for your interest.

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.