Continuous improvement manager jobs in Finsbury park, greater london

We’re looking for a Customer Support Advisor to be the first point of contact for our customers, delivering excellent service across a range of channels. You’ll use your communication skills to resolve queries with care, professionalism and efficiency, while living our values of compassion, empathy and inclusion.

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission and ensure every customer has a positive experience.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

Application notes

In your cover letter, please can you let us know:

- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.   

Max. 500 words per question

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

What if your ability to transform tax processes could unlock thousands of pounds in savings while building best-in-class compliance systems for one of the UK's biggest charities?

As a Financial Accountant within our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth. We aim to be trusted partners and credible experts who enable the organisation to make faster, better-informed decisions.

This is a highly technical, hands-on role where you'll own and improve our tax function. You'll be responsible for the essential technical delivery, preparing VAT returns, managing partial exemption calculations, overseeing Corporation Tax and Gift Aid. Ensuring we meet every regulatory requirement. But what sets this role apart is the opportunity to transform how we deliver this work. You'll drive continuous improvement across all tax processes, identifying inefficiencies, implementing automation, redesigning workflows, and developing robust controls that optimise our position while maintaining compliance. This is your opportunity to leave your mark on a critical area of the finance function.

Your process improvement mindset and ability to explain complex matters clearly, will help colleagues make tax-efficient decisions.

About you:

You're a qualified accountant with strong process improvement experience who thrives on identifying inefficiencies and implementing better ways of working. You're excited by the prospect of shaping an entire area within a finance function.

You're a problem-solver who constantly asks, "how can we do this better?" You have a genuine curiosity about how things work and a drive to continuously improve. Existing knowledge of VAT compliance, particularly partial exemption, would be beneficial, as would broader familiarity with Corporation Tax, Gift Aid, and other statutory obligations. However, what matters most is your appetite to learn and your determination to find better ways forward.

You'll have:

• Proven experience driving process improvements in a finance environment, demonstrating where you've identified inefficiencies, redesigned workflows, or delivered measurable improvements.
• A CCAB qualification achieved through education, or demonstrable equivalent knowledge and experience that evidences your understanding of the role's requirements.
• Some experience with VAT, Corporation Tax, Gift Aid, or other UK tax regulations. You don't need to be a tax specialist, but you should have exposure to tax compliance and a genuine interest in developing deep expertise in this area.
• The ability to quickly build technical knowledge and confidence in complex tax scenarios, with a problem-solving approach to navigating regulations.
• Experience working with HMRC or other regulatory bodies, demonstrating credibility and professionalism in external relationships.
• Demonstrated experience as a Financial Accountant in a large or complex organisation.
• The ability to work effectively across departments and at all levels, translating complex financial or technical matters into practical guidance.
• Experience with cloud-based ERP systems (we use Unit4) and a mindset of continuous improvement.

What you'll focus on:

• Driving continuous improvement across the tax function.
• Developing robust tax processes and controls that optimise our position while ensuring compliance.
• Overseeing VAT compliance – preparing and reviewing accurate VAT returns, managing partial exemption calculations, and optimising our VAT position.
• Overseeing Corporation Tax and Gift Aid compliance as well as other statutory tax obligations.
• Building and maintaining strong relationships with HMRC, managing enquiries or audits with professionalism.
• Providing clear tax guidance across the Society, empowering colleagues to make tax-efficient decisions.
• Working seamlessly with colleagues across the Finance team to provide integrated financial partnership, while role-modelling our values.

Can you see yourself as the person who transforms our tax function, not just maintains it? Are you ready to shape an entire area within our finance function and make your mark?

Rolling applications

We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Head of Corporate Partnerships

Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent

Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.

About the role:

In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners. 

The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers  and Director to take strategic decisions for wider benefit of the department. 

Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

About you:

You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales.  Excellent donor stewardship skills in terms of account management of existing supports

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas 

Direct Reports and span of control: Head of Property Compliance, Head of Mechanical & Electrical, Head of Specialist Repairs

Dimensions (budget holder, level of contract/systems etc responsibility):

• Responsible for delivery of compliance related services of over 30,000 homes, 90,000 customers
• Controls budget >£20m per annum
• Responsible for headcount of circa 200 colleagues including managers and trades
• Member of the Property Services Senior Leadership Team
• Representation at operational panels to support Compliance Delivery
• Organisation leader

Created/Reviewed date: October 2025

Role Purpose

Oversee a blended model of in-house direct labour teams and external supply chain partners, lead and empower your teams to successfully deliver effective building, mechanical, electrical and regulated compliance related works and services across the organisation's property portfolio to ensure our homes are safe and well maintained. Delivering against challenging KPI's, ensure continuous improvement and customer safety across gas, fire, water, electrical, lifts, M&E and asbestos.

Working with the Property Services Director and Assistant Directors to shape and implement the Property Compliance Delivery strategies to deliver effective building/property regulatory compliance in line with statutory, regulatory and policy requirements. Instrumental in leading change and embedding a positive, enthusiastic, and empowered culture that enables colleagues to deliver good performance and great customer service.

Lead on new ways of working including the use of modern digital solutions to make our business more effective, agile, and responsive, requiring a forward and outward looking approach as well as an open mind and applying Lean principles in decision making.

Key Accountabilities

• Shape and contribute to the organisation's long-term compliance strategy, ensuring alignment with national housing policy and emerging legislation.
• Lead on the effective management of statutory compliance, ensuring all regulatory and legislative responsibilities for gas, electrical, asbestos, fire safety, legionella, water, and lifts are delivered.
• Oversee the delivery of regulatory repairs within the required timelines such as Damp, Mould and Condensation, Disrepair cases, and HHSRS related complex repairs, oversee escalated complaints that require additional attention to de-escalate and resolve.
• Responsibility for preparing and presenting detailed assurance, risk and performance reports to the senior leadership teams and relevant committees / boards.
• Ensure services delivered have customers at the heart of decision making, proving excellent customer service which prioritises keeping them safe.
• Accountable for performance targets, budgets and work programmes, agreeing and monitoring these and ensuring team managers align and set objectives that deliver the strategic and directorate plan.
• Manage critical relationships with stakeholders both internally and externally including but not limited to, in-house colleagues and external contractors, senior stakeholders, governing bodies, external auditors and consultants and legal representatives.
• Lead a team which is capable of delivering all current and new regulated delivery, such as Awaab's Law, HHSRS, and disrepair cases.
• Lead on external audits, inspections and regulatory reviews.
• Ensure effective property compliance 1st line assurance is in place for all areas of service and works delivery.
• Lead on the development of the compliance schedule, creating programmes on a pre-emptive cycle to ensure that the business remains compliant.
• Recruit, manage, coach, motivate, and develop colleagues within your team in line with organisational policies.
• Critically evaluate compliance information and KPIs, producing regular assurance reports covering all areas of compliance performance, processes, procedures, and statutory responsibilities.
• Oversee the development and on-going review of compliance related policies and procedures, in line with legislation and industry best practice.
• Ensure a sustainable suite of competent specialist Supply Chain partners is in place.
• Ensure that business compliance responsibilities are complied with in respect of properties where there is no maintenance responsibility.
• Responsible for a responsive aspect of repairs and maintenance in respect of Gas/Heating b

As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.

You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.

You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.

You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.

You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.

Duties and key responsibilities

Education quality assurance service administration

• Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
• Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
• Manage the annual reporting process
• Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
• Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
• Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
• Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
• Organise accreditation committee meetings.
• Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
• Communicate to applicants the final outcome of the quality assurance process and issue certificates
• Maintain accurate records, files, and data related to all quality assurance activities.
• Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
• Contribute to continuous improvement of quality assurance processes, tools, and resources.
• Support recruitment and training of reviewers

Operational support

Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).

Manage the data base of reviewers (eg declaration of interest, updated contact information).

Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.

Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.

Support communications activities:

• ensuring that lists of accredited programmes and approved CPD are up to date
• providing information to promote uptake of quality assurance services
• editing and formatting education quality assurance documents for house style

Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.

Maintain office systems and procedures, including data management and reporting.

Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.

Person specification

The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.

It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.

The individual must have a legal right to work in the UK.

Attributes

The position requires:

• advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
• strong communication skills in a cross-cultural/professional environment
• the ability to manage multiple tasks and deadlines with attention to detail
• the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
• cultural awareness and sensitivity
• proficiency with digital workflow tools and document management systems
• tact and discretion for dealing with confidential information

It is expected that the person appointed will have:

• a minimum of 3 years in a relevant work environment
• demonstrable ability to organise and prioritise own workload effectively
• meeting and travel planning experience
• experience with Salesforce
• experience gained working remotely with small teams and individuals across time zones internationally

It is expected that the person appointed will be:

• personable and approachable
• efficient and well organised
• diplomatic
• collaborative and team orientated
• culturally aware and sensitive to diverse needs

It would be helpful if the person appointed had:

• understanding of the physiotherapy profession
• ability to speak French or Spanish or another language

Only candidates invited for interview will be contacted

About the role:

As a Project Worker within our Westminster Mental Health Accommodation Services or Wandsworth Properties, you’ll play a vital role in helping people find stability, confidence and a way forward. These are roles rooted in relationships - offering consistency, belief and practical support to people navigating some of life’s most challenging moments. You’ll work alongside residents to create a sense of safety and possibility, supporting them to feel more in control of their lives and their choices.

Working within supported accommodation, you’ll support people to build everyday skills, strengthen wellbeing and reconnect with opportunities that matter to them - whether that’s housing, health, learning, work or community life. You’ll hold a small caseload, developing personalised support and safety plans shaped by each person’s goals, strengths and experiences. Collaboration sits at the heart of the role: with residents, colleagues and partner services, all working together to create meaningful and lasting progress.

This role is for someone who believes in people and is ready to show up with curiosity, compassion and purpose. You’ll join a reflective, supportive team that values initiative, learning and shared responsibility. If you want a role where your work has real impact, where relationships matter and where you can help people move beyond survival towards independence and hope, apply now and bring your tenacity, care and ambition with you.

About you:

• You take a person-centred approach to your work, building trust and working alongside people to shape support that reflects their goals and priorities.
• You’re confident managing a small caseload, using assessment and good judgement to understand needs, risks and progress over time.
• You communicate clearly and work well with others, building strong relationships with colleagues and partner services to achieve the best outcomes.
• You understand the importance of safety, boundaries and accountability, and work in line with health and safety requirements, policies and procedures.
• You’re organised, reflective and committed to learning - keeping accurate records, protecting confidentiality and contributing to service improvement.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info: 

Closing date: Sunday 15th February at midnight

Interview date: Wednesday 25th and Thursday 26th February online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Your new company

A leading London-based university is seeking an HR Advisor to join its collaborative HR Business Partnering team. You'll play an important role in delivering high-quality, customer-focused HR services during a period of positive change and improvement.

Your new roleAs HR Advisor, you will provide practical HR guidance and support to managers and staff across a wide range of operational areas, including:

• Absence management and family-friendly cases
• ER support for disciplinary, grievance and capability matters
• Recruitment coordination, job description reviews and pre-employment checks
• Managing Certificates of Sponsorship where required
• Supporting job evaluation panels and general HR administration
• Ensuring compliance with UKVI, right-to-work, DBS and GDPR requirements
• Contributing to HR projects, policy updates and process improvements

You will work closely with colleagues across HR to ensure consistent, timely and high-quality HR service delivery.
What you'll need to succeed

• Experience in a generalist HR role, ideally within a complex organisation
• Strong understanding of HR policies, procedures and UK employment law
• Experience managing ER cases, absence, and recruitment processes
• Confident communication skills and the ability to build strong relationships
• A proactive mindset, high attention to detail and commitment to continuous learning

What you'll get in return

• Opportunity to join a supportive and values-driven HR team
• Exposure to varied HR activities and transformational work
• Professional development and learning opportunities
• A collaborative environment focused on service excellence

If you are interested, please apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  Are you an experienced event organiser looking for a new challenge?  We are looking for someone with event and project management experience who has excellent communication and relationship building skills to join the team responsible for delivering our programme of events. 

You’ll have good negotiation and presentation skills, a focus on detail and the ability to manage a variety of tasks often to tight deadlines.  You will need a thorough understanding of the principles of event management and how to identify and meet the needs of service users through event delivery as well as knowledge of systems for event evaluation and service improvement.

Previous experience of organising digital events and training or facilitating groups would be an advantage but not essential. 

About the role

The Information Events Coordinator will deliver the patient and family myeloma and AL amyloidosis information events programme consisting of face-to-face and online events hosted by the team and held throughout the UK, developing the strategy for the programme and implementing event activity with the aim to increase participation and attendance.

The role holder will organise the planning, coordination and delivery of the information events programme including administration, promotion and marketing, dealing with event logistics and delivery on the day.  You will monitor the associated income and expenditure for the information events programme ensuring that the programme is delivered to budget.

You will also be responsible for organising the planning and delivery of the digital events programme, dealing with promotion and marketing and taking ownership of technical aspects of running online events as well as developing marketing material and a publicity and communications strategy for the information events programme.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am on 16 February 2026 and interviews will be held w/c 23 February 2026. If you are invited for an interview, you will be asked to complete a short pre-interview task.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

The Opportunity   

As a key team member within our Partnerships and Income Development team, you will play a vital role in supporting the management and growth of our corporate partnerships, with a focus on partnerships that enable and enhance our Aspiring Professionals Programme.

1. Account Management: 

• Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships.
• Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth.
• Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required.

2. Stewardship and Reporting: 

• Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships.
• Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships.
• Find creative ways to share updates and engage partners with our mission and work 
• Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked.

3. New Business and Partnership Development

• Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships.
• Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes. 
• Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships.
• Deliver a smooth onboarding process for transitioning new partners into account management structure.

4. Line Management

• Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work.
• Review work outputs, monitor and quality assure work.
• Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth.

See attached job description for more detail on the key responsibilities in the role

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation.
• Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships. 
• Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets.
• Understanding of good practice in fundraising including data protection and partner stewardship. 
• Proficient in Microsoft Office, including Excel. 
• A basic level of understanding of Salesforce CRM 

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. 

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:

1) Why would you like to work at the Social Mobility Foundation? (250 words max.)

2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)

3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)

Do you want to support students to identify and achieve their goals and aspirations? We need a dedicated Wellbeing Officer to join our Wellbeing Team. You’ll be responsible for building excellent rapport with students and working with the wider Wellbeing Team to develop support plans and resources that help our students to be their best selves. 

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes and activities to empower adults with a learning disability and autistic adults to live happier, healthier, and more independent lives. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.

This role will work across our four sites:

• Share Clapham Junction, 64 Altenburg Gardens, London, SW11 1JL
• Share Brixton, 336 Brixton Road, London, SW9 7AA
• Share Tooting, Building 32 Lapidge Drive, London, SW17 0YF
• Share Vauxhall, Black Prince Trust, Beaufoy Walk, London, SE11 6AA

Main responsibilities

• You’ll work with the Wellbeing Team and wider staff to manage daily interactions with students
• You’ll case manage a cohort of students, ensuring that each receives regular assessment and review
• You’ll be responsible for student welfare and safeguarding at various sites
• You’ll contribute to Share’s journey towards continuous improvement in relation to autism best practice and accreditation

Who we’re looking for

• You have experience of working within a social care environment and providing services that directly empower disabled people
• You’re an excellent problem solver with a creative and exploratory approach
• You have the ability to work under pressure, can plan ahead, and have an eye for detail
• You can build rapport with people at different abilities
• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 

We hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.

Please apply through our website OR send your CV and cover letter addressing the three questions below: 

1. What are the top three qualities that make you an excellent Wellbeing Officer?

2. What skills do you have to support students with varying communication needs?

3. How would you contribute to Share’s journey of continuous improvement in relation to autism best practice and accreditation? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe, and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Purpose of the role

The Senior Legal Officer plays a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality.

Working under the direction of the Legal Director, the post holder will lead detailed legal and policy analysis, support parliamentary and influencing activity and contribute to high-quality information and engagement for ILPA members.

Key responsibilities

1. Legal and policy analysis

a. Produce high-quality analysis of immigration, asylum and nationality law and policy.

b. Monitor developments in legislation, case law and policy, including secondary legislation and guidance.

c. Prepare written briefings, updates and summaries for members, trustees and external stakeholders.

d. Support the Legal Director in the development and delivery of ILPA’s legal strategy.

2.       Parliamentary and influencing work

a. Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.

b. Draft consultation responses, briefings and evidence submissions.

c. Assist in engagement with parliamentarians, officials, peers and external organisations.

d. Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.

e. Contribute to ILPA’s influencing activity through written and oral advocacy.

3.       Member engagement and sector support

a. Liaise with ILPA members to gather evidence and practice insight to inform policy positions.

b. Support ILPA’s thematic and regional working groups, including attending meetings and progressing agreed actions.

c. Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues.

d. Promote knowledge-sharing across the immigration and advice sector.

4.       Legal project delivery

a. Ensure project outputs are delivered on time and to the required standard.

b. Contribute to monitoring, evaluation and funder reporting where required.

5.        Information management and publications

a.Ensure legal and policy information is accurately stored, organised and retrievable.

b. Work with the Content and Digital Services Manager to ensure accuracy and clarity of published legal content.

6.       Organisational contribution

a. Support cross-team working with training, content and litigation colleagues.

b. Contribute to organisational planning, learning and continuous improvement.

c. Undertake other duties consistent with the seniority of the role.

Accountability and relationships

Reports to: Legal Director

Key working relationships:

· Director of Strategic Litigation and Advice

· Training Manager

· Content and Digital Services Manager

· Chief Executive and Trustees

Person specification

Essential

· Appropriate post-qualification experience in immigration, asylum or nationality law

· Strong legal analysis, judgement and drafting skills

· Ability to communicate complex legal information clearly in writing and orally

· Experience of legal or policy work within immigration law

· Excellent organisational skills and ability to manage competing deadlines

· Ability to work independently and collaboratively

· Commitment to ILPA’s charitable objectives

Desirable

· Experience working with parliamentarians or government departments

· Knowledge of parliamentary process and legislative scrutiny

· Experience of project management or grant-funded work

· Experience supervising staff or supporting junior colleagues

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!

Purpose of the role

To work alongside people with lived experience, and in partnership with our quality improvement coaches, the wider quality, governance and lived experience directorate and our operational colleagues to:

• Assess the quality and safety and report on the support we provide to people in their homes and other locations in line with CQC/CIW and other statutory regulations, Dimensions standards, polices and recognised best practice.
• Undertake management investigations and complete reports relating to quality assurance. 

This is a critical assurance role, assessing internal quality and providing assurance to the organisation.

This is a home based role that involves regular travel across the North East & North West. To ensure effective delivery and maintain strong connections with the people we support, candidates should reside within the North East & North West region.

The hours of work are 18.75 hours a week with some flexibility on days. The full-time salary is £33,430 pro-rata salary of £16,715.

Interviews will take place on the via Microsoft teams.

About the role 

Core duties: 

• To analyse and effectively use data from our internal systems and present at meetings.
• To assess the reliability and integrity of evidence relating to quality, compliance and safety matters.
• To collate information and present in report format.
• To work in partnership with relevant stakeholders including Quality Improvement Coaches and Locality Managers to promote and ensure continuous improvement.
• To contribute to specific organisational groups and forums.

About you

The successful applicant will have: 

• Knowledge and understanding of CQC/CIW inspection and regulatory processes
• To work flexibly according to the business requirements of the organisation
• To be willing to travel across the organisation and stay overnight when required
• Is committed to equality, diversity, inclusions and the values of the organisation

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Be part of something transformative.
Join Rape Crisis South London (RCSL) at a time of significant change and growth.

We’re a specialist charity supporting survivors of sexual violence across twelve South London boroughs providing counselling, group therapy, advocacy, and prevention education, alongside training for professionals.

RCSL forms part of the Pan London Sexual Violence Alliance. The Alliance is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. Our alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs. 
 

About the Role

The Sexual Violence Navigator provides a first point of contact for survivors of sexual violence and abuse, offering compassionate, trauma-informed information and support to help survivors understand their options and access appropriate specialist services:

Survivor Support 

• Act as a first point of contact for survivors of sexual violence and professionals supporting them, providing trauma-informed, non-judgemental information, signposting, advice and emotional support. 
• Respond to enquiries and referrals within agreed timescales. 
• Carry out initial risk and needs assessments and respond to crisis situations, working alongside statutory services where required. 
• Support survivors to understand their rights, explore options and make informed choices about onward support. 
• Manage a caseload from first contact through to referral, including associated administrative tasks. 
• Provide general advocacy, including liaison with housing, health, police and other relevant agencies. 
• Work in line with RCSL safeguarding policies and procedures, and relevant Alliance safeguarding arrangements. 
• Work some evenings on a rota basis to meet service need. 

Case Management and Monitoring 

• Maintain accurate, timely and confidential records in line with organisational policy and relevant legislation. 
• Record all enquiries and referrals using the case management system. 
• Collect monitoring and evaluation data in line with funder and organisational requirements. 
• Promote and gather survivor feedback to support service improvement. 
• Attend line management, supervision and team meetings as required.

Partnership Working  

• Work collaboratively with Alliance partners and external agencies to ensure effective referral pathways and wrap-around care for the survivors. 
• Participate in regular in-person meetings with Alliance partners. 
• Promote feminist, intersectional and trauma-informed practice in all partnership work. 

Ivy Rock Partners is working alongside a top London University in recruiting a Senior Finance Business Partner on an 18 month Fixed term.

This would suit an ACA qualified Accountant with some post qualified experience in Business Partnering outside of audit, or a CIMA/ACCA/CIPFA qualified Management Accountant/Business Partner/Senior Business Partner who is available at short notice (maximum 4 weeks notice)

If you enjoy engaging with key influential stakeholders, working together to find positive outcomes through data led decision making – this will be a fantastic role to get yourself into.
Fantastic working environment, with a benefits package to match.

Applications from all sectors will be considered.

The Senior Finance Business Partner has a strategic and influential role, acting as a trusted advisor to the Executive Team.

The postholder will be a key driver of financial performance, enabling the delivery of strategic objectives through insightful financial analysis, robust planning, and proactive support for prioritisation and decision making. This role plays a critical part in shaping and delivering change, ensuring resources are aligned to strategic priorities and that financial implications are fully understood. The postholder will lead a Finance Business Partnering team, fostering a culture of accountability, transparency, and continuous improvement, while delivering a high-quality, professional service to a wide range of stakeholders.

For more information about the role, please get in touch with Phil Southern.