Contract manager jobs

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

Regular Giving Officer (Fixed-Term Contract)
Salary: £46,614 - £56,345 per annum (pro rata if applicable)
Location: White City, London (attendance in the White City office every Tuesday and Thursday)
Contract: Fixed-Term Contract (approximately 3 months)

Help deliver fundraising campaigns that make a lasting difference

We are seeking an experienced direct marketing and fundraising professional to join a busy and ambitious fundraising team during a critical period of campaign activity.

This is an excellent opportunity for someone with significant experience in fundraising direct marketing who can quickly take ownership of campaigns, manage multiple projects simultaneously and deliver high-quality supporter communications with minimal supervision.

Working as part of a collaborative fundraising team, you will help drive donor acquisition, retention and stewardship activity through a range of channels, supporting philanthropic giving and long-term supporter engagement.

What you'll be doing

• Managing a portfolio of fundraising campaigns across direct mail, email, telephone and digital channels.
• Coordinating campaign delivery from briefing through to execution, ensuring projects are delivered on time and to a high standard.
• Working with internal stakeholders and external suppliers including agencies, designers, copywriters and mailing houses.
• Developing compelling fundraising communications, appeals and supporter stewardship materials.
• Managing campaign schedules, creative briefs, data briefs and production processes.
• Overseeing audience segmentation and supporting data selection processes.
• Monitoring campaign performance, analysing response rates and return on investment, and making recommendations for improvement.
• Producing reports and insights using fundraising and CRM data.
• Supporting budget monitoring and supplier management activities.

About you
We are looking for someone who can bring:

• Significant experience in direct marketing, fundraising or supporter acquisition and retention activity.
• Experience delivering multi-channel campaigns from concept through to completion.
• Strong project management and organisational skills.
• Excellent communication and copywriting abilities.
• Experience working with databases, reporting and campaign performance analysis.
• Confidence managing suppliers and stakeholder relationships.
• Strong Excel and Microsoft Office skills.
• Excellent attention to detail and the ability to manage competing priorities.
• The ability to work independently while collaborating effectively with colleagues across an organisation.

You will join a supportive team environment and will be expected to take ownership of campaign delivery during a particularly busy fundraising period.

Why join us?
This role offers the opportunity to:

• Play a key role in delivering impactful fundraising campaigns.
• Work with a broad range of stakeholders and suppliers.
• Gain exposure to sophisticated direct marketing and donor engagement programmes.
• Contribute directly to fundraising success and supporter growth.
• Build experience within a respected higher education fundraising environment.

We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates from all backgrounds and experiences who can demonstrate the skills needed to succeed in this role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Progression Coach in Nottingham Central, to join our team on a 12 month fixed term contract, delivering our unique programme supporting young people into further education and employment. If you are….

· Passionate about, and experienced in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions 

· Knowledgeable of employability practices and the importance of tailored progression planning for young people

…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply with your CV and cover letter.

We look forward to hearing from you.

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £29,701.36 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. 

For further infomation regarding the role, please view our downloadable job pack. 

As part of this role, you will be required to participate in an out-of-hours on call rota

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 29 July 2026

Interview Date: 17 and 18 August 2026

Income Processing Officer | Immediate Start | Homebased

Homebased | Mon-Fri, 9am-5pm | 3-4 month contract (possible extension)

We’re recruiting on behalf of a respected national charity for an experienced Income Processing Officer who can start immediately and quickly become a key part of the Finance and Fundraising team.

What you’ll do

• Process and post fundraising income accurately.

• Import and maintain supporter donation data.

• Run and quality-check monthly Gift Aid claims.

• Process invoices and reconcile donation reports to bank receipts.

• Liaise with Finance, Fundraising teams and external agencies to ensure accurate coding and compliance.

What we’re looking for

• Proven income processing experience, ideally within the charity/not-for-profit sector.

• Strong CRM skills (Raiser’s Edge and/or Salesforce).

• Good working knowledge of Excel, Crystal Reports and Microsoft Access.

• Solid understanding of Gift Aid, GDPR and fundraising compliance.

• Excellent attention to detail and ability to meet deadlines independently.

Important information

• Immediate start available.

• Teams interviews.

• Basic DBS required before start.

If you’re available immediately and have the charity income processing experience we’re seeking, apply online today I would love to have a conversation with you!

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

People Officer (HR)
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Tuesday 28th July 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Veterans Community Occupational Therapist 

Salary: £43,487 per annum

Location: Remote working covering Wales. Occasional UK-wide travel is required to attend face-to-face clinical and wider team meetings (approximately 4–5 times per year).
Hours: Full time, 35 hours per week
Please note: This role was originally advertised as part-time. Following a review, it is now being offered on a full-time basis.

Contract: Permanent 

About Us

At Help for Heroes, we help the Armed Forces community live well after service.

Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

We have an exciting opportunity for a Veterans Community Occupational Therapist to join the Services team at Help for Heroes and play a key role in supporting veterans and their families to access the right clinical and functional support, helping them live well after service.

Please see below for more information on what just might be your future role.

About You

Are you a committed, Registered Occupational Therapist, with more than two years’ experience, looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our beneficiaries.

About the Role

As a Veterans Community Occupational Therapist, you will:

• Provide community-based occupational therapy input to veterans, supporting their physical health, independence and day-to-day functioning.
• Work with veterans and, where appropriate, their families and support networks to assess needs and identify practical, person-centred solutions.
• Support veterans to navigate healthcare and support pathways, promoting independence and wellbeing.
• Work collaboratively as part of a multidisciplinary team alongside Community Nurses and other professionals.
• Contribute to education, outreach and engagement activity to support the Armed Forces Community.

Please see the job description below for more details about the role.

About the Team

You will be joining the clinical team at Help for Heroes, providing community-based support to the Armed Forces Community across Wales. The team works collaboratively as a multidisciplinary group of Occupational Therapists and Community Nurses, finding resourceful ways to deliver care that is right, fair and tailored to each individual.

Our aim is to champion the Armed Forces Community as they transition to civilian life, working together as one team to support long-term health, independence and wellbeing.

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 2nd Aug 2026 

Interview Process: There will be a 2 part interview process. Stage 1 will be online via Microsoft Teams on 13th Aug. Stage 2 will be in person in Cardiff (20th Aug) 

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Community Builder (Community Development) – Leeds 

People-focused community engagement role supporting the armed forces community to connect, collaborate and lead local change

Salary: Up to £33,995 per annum   

Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.

Contract Type: Permanent

The Opportunity

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team, working to support local veterans to take an active role in their communities. 

This is a hands-on, relationship-led role focused on bringing people together, building trust, and enabling community-led action. You will work with veterans, local residents, community groups and organisations to strengthen connections and create opportunities for people to participate, contribute and thrive. 

If you are passionate about community engagement, relationship building, and supporting people to create positive local change, we would love to hear from you. 

About The Role  

As a Community Builder, you will work with members of the Armed Forces Community, particularly those who may face barriers to participation or engagement. 

This role may also be described in other organisations as a Community Development Officer or Community Engagement Officer. 

A Community Builder is a relationship-led professional who brings people together, builds trust, strengthens local networks and supports communities to take action on the things that matter most to them. 

In this role, you will be actively visible and present within your local community, building trusted relationships and supporting conversations that help people connect and collaborate. 

You will facilitate conversations with veterans, local residents and community groups to understand local strengths, interests and priorities. You will connect people with shared interests and ideas, helping to build collaboration and encourage community-led action. You will support community ideas to develop into practical activities, projects and opportunities, and you will work with local organisations and partners to strengthen community networks. 

This role brings together community engagement, facilitation and partnership working to create meaningful, long-term impact. 

What a Typical Two Weeks Might Look Like 

Community Development is a flexible role shaped by the needs of local people and communities, with some evening and weekend working required. 

To help you understand how the role operates in practice, we’ve included an example two-week working pattern attached. 

Please note this is for illustration only and will vary depending on community needs and priorities. 

About You  

We are looking for someone who is motivated by working with people and passionate about helping communities connect and thrive. 

You may already have experience in community development, or come from a background such as housing, social care, education, youth work or the wider charity sector. What matters most is your ability to build trusted relationships, engage people effectively and support collaboration that leads to positive change. 

You will be an excellent communicator, able to build trust, inspire action and work effectively with a wide range of people and organisations. You will also be comfortable working independently, managing a varied workload and developing strong working relationships across different groups.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• An awareness of (or willingness to learn) Asset-Based Community Development (ABCD) – an approach focused on building on the strengths, skills and connections already present in communities. 

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a supportive and collaborative team of Community Development professionals working across local communities to build relationships, develop partnerships and support community-led activity. Community Development Managers and Community Builders work closely together, sharing learning and supporting each other to deliver meaningful local impact. 

Please see the job description for more details.  

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 23rd July 2026 

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Finance Officer (Income)
Salary: £36,000 per annum
Hours: 33.75 hours per week (Monday–Friday, 9.15am–5.00pm)
Location: Central London
Working Pattern: Hybrid – 3 days per week in the office initially, reducing to 1 day per week once established in the role
Contract: 12-Month Fixed-Term Contract (Maternity Cover)

Are you an experienced Finance Officer with strong income reconciliation skills and experience working with CRM or membership systems?

We're recruiting on behalf of a well-established professional membership organisation for a Finance Officer to join their collaborative finance team during an exciting period of systems transformation. This is an excellent opportunity for someone who enjoys working with financial data, investigating discrepancies, improving processes and taking ownership of reconciliations.
The organisation supports a large membership base and manages significant volumes of subscription and fee income, making this an ideal opportunity for someone with experience in membership, subscription or recurring income environments.

The Role

This position is predominantly focused on income accounting (70%), with a smaller purchase ledger/accounts payable element (30%).
Working closely with the Finance Leadership team, you will be responsible for managing high-volume income transactions, reconciling data across finance and CRM systems, investigating anomalies and supporting the organisation through a major CRM migration project. This is a hands-on role that would suit someone who is confident working independently, interrogating data, investigating discrepancies and identifying practical solutions.

Key Responsibilities

• Reconcile income across bank accounts, CRM and finance systems.
• Investigate and resolve reconciliation discrepancies.
• Process membership and subscription income.
• Manage direct debit collections, refunds and income allocations.
• Extract, analyse and interrogate CRM data and financial reports.
• Support the migration to a new CRM system.
• Process supplier invoices and support purchase ledger activities.
• Reconcile company credit card expenditure.
• Assist with month-end processes and finance administration.
• Maintain accurate financial and CRM records.
• Support wider finance projects and process improvements.

About You


You will be someone who enjoys working with large volumes of data and can confidently investigate issues, identify trends and propose improvements.
Experience dealing with membership fees, subscriptions, deferred income or similar recurring income streams would be highly advantageous.

Essential Skills & Experience

• Strong experience within an income-focused finance role.
• Significant experience of high-volume bank reconciliations and income reconciliations.
• Experience working with CRM, membership or customer database systems.
• Experience extracting, analysing and interrogating financial data.
• Experience reconciling transactions across multiple systems.
• Sage experience is essential.
• Strong Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
• Purchase Ledger / Accounts Payable experience.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and manage competing priorities.

Benefits Include

• Hybrid working with office attendance reducing to one day per week once established.
• 25 days annual leave plus bank holidays.
• Generous employer pension contribution.
• Private medical insurance.
• Employee discounts and wellbeing benefits.
• Professional development opportunities.
• Paid volunteering days.
• Supportive and collaborative team environment.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Administrator (IPS Grow)

We are recruiting for an experienced Administrator to join the IPS Grow team.

This role is ideal for an experienced, capable administrator who is already established and successful in their field.

Position: Administrator (IPS Grow)

Location: London Bridge/Hybrid

Hours: Full-time

Salary: £37,000

Contract: Permanent

Closing date for applications: Tuesday 4 August 2026 at 9am.

First stage interviews: week commencing 10 August 2026

Second stage interviews: week commencing 17 August 2026

About the Role

You will provide consistent, proactive and reliable administrative and business support to a nationally delivered programme, working closely with colleagues, managers and external stakeholders.

You will anticipate needs, manage competing priorities, and play an important role in improving ways of working. You will be confident handling detailed information, supporting structured governance processes, and acting as a trusted administrative partner to senior stakeholders.

Key areas of responsibility include:

• Administrative & Programme Support
• Meetings, Coordination & Diary Management
• Travel, Expenses & Financial Administration
• Systems, Data & Reporting
• Proactive Support & Continuous Improvement

About the Team

This role provides dedicated administrative support to IPS Grow, a complex, nationally delivered programme working with a wide range of internal and external stakeholders. IPS Grow is a well-established service, led by the charity and funded by NHS England, OHID and the DWP to support the expansion of IPS (Individual Placement and Support) services across mental health and drug and alcohol teams.

About You 

This role suits an administrator who is confident working with senior stakeholders, comfortable handling detailed information, and experienced in supporting structured programmes or projects. You will be at the heart of a high-profile programme delivering meaningful impact across the country.

Skills, experience and qualifications we are looking for include:

• Proven experience in an administrative, office coordination or business support role
• Strong organisational skills and the ability to manage multiple priorities effectively
• High levels of accuracy, reliability and attention to detail
• Confident communicator, able to engage professionally with colleagues and external stakeholders
• Strong IT skills and confidence using standard office systems
• Able to work independently with minimal supervision while being a collaborative team member

About the Organisation

Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems, with a vision is a fairer world where together we unleash the potential of people and communities. This is done by working in partnership with local and national governments, funders, communities and the social sector to tackle complex and enduring social problems in the UK and across the world.

Ready to make your own impact on these issues? Then come and join the team.

The multi-skilled team of over 120 people come from diverse backgrounds in the public, private and charity sectors, all sharing a passion for making change happen. The organisation provides a high-quality training and development programme in-house with great opportunities for career progression. They are a friendly and intellectually curious bunch, always up for a debate. 

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Admin, Administrator, Administration, Admin Officer, Admin Assistant, Administration Assistant, Office Assistant, Data Officer, Personal Assistant, Admin Support.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Interim Membership & Education Director 

6-month Fixed-Term Contract | 35 hours per week
Salary: £70,000 (pro rata equivalent)
Hybrid working: Minimum 2 days per week in the London office

Lead change. Strengthen professional standards. Shape the future of membership. We are seeking an experienced and inspiring senior leader to join a leading international professional membership organisation as

Interim Membership & Education Director

This is a significant opportunity to lead membership growth, professional development, education activity and international engagement at a time of organisational transformation. Reporting directly to the CEO and acting as a member of the Senior Leadership Team, you will play a key role in delivering strategic priorities, enhancing the member experience and ensuring operational excellence across Membership and Education functions.
Leading a multi-disciplinary team, including international colleagues, you will oversee services spanning membership recruitment and engagement, professional development, examinations, regional group support and international growth initiatives.

What you'll be doing:

• Providing strategic leadership for Membership and Education activities across the organisation.
• Leading and developing managers and teams to deliver high-quality services and operational performance. 
• Driving membership growth, retention and engagement across all membership grades.
• Supporting and strengthening regional and international member communities. 
• Building strong relationships with professional bodies, employers, higher education institutions and sector stakeholders. 
• Leading the implementation of new membership pathways, initiatives and professional development opportunities.
• Managing departmental budgets, forecasting and performance reporting. 
• Championing data governance, compliance and continuous improvement across membership operations.
• Representing the organisation at meetings, events, conferences and external forums.

What we're looking for:

You will bring significant leadership experience within a membership, professional institution, licensing or regulatory environment, alongside a strong understanding of how effective membership strategies can drive growth, engagement and organisational impact.

We're particularly interested in candidates who can demonstrate:

• Significant experience leading teams and delivering organisational objectives through others.
• Strong knowledge of membership recruitment, retention and progression pathways.
• Experience of working with committees, volunteer networks or governance structures. 
• A track record of delivering complex programmes and organisational improvements involving multiple stakeholders.
• Excellent communication, influencing and relationship management skills.
• Confidence presenting at senior level and representing an organisation externally.
• Strong commercial awareness, including budget management and reporting.
• Knowledge of professional development frameworks, compliance and data governance.

Why join?

You'll be joining a globally respected professional institution with a clear purpose: supporting professional excellence, sharing knowledge and helping create a safer and more sustainable future. With an international membership community and a collaborative culture, this role offers the opportunity to make a lasting impact during a pivotal period of change and development. Apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a Community Support Coordinator, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.

You will work closely with health and social care professionals, Multi Disciplinary Teams, local partners and volunteers to connect people affected by MND with the information, services and support they need.

At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.

Key Responsibilities

• Lead, recruit, develop and support a team of Community Support Volunteers.
• Respond to enquiries and referrals, providing information and connecting people with appropriate support.
• Build effective relationships with health and social care professionals, hospices and local partners.
• Support volunteer groups and branches to understand and respond to local needs.
• Facilitate collaboration between volunteers, staff and external stakeholders.
• Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
• Work with regional colleagues to support awareness, fundraising and campaigning activities.
• Monitor activity, maintain accurate records and contribute to service development.
• Identify gaps in local support and contribute to improvements in services.
• Encourage effective communication and engagement across the volunteer network

About You

• Experience leading, managing or coordinating volunteers or volunteer-led services.
• Understanding of care and support services within the statutory, voluntary or private sectors.
• Knowledge of safeguarding, risk management and supporting people at risk of harm.
• Strong communication, relationship-building and presentation skills.
• Full driving licence and willingness to travel within the region
• Experience supporting people and assessing needs using a person-centred approach.
• Ability to build partnerships and influence a wide range of stakeholders.
• Commitment to equity, diversity and inclusion.
• Strong organisational skills and the ability to prioritise and make decisions independently.
• Good IT skills and confidence using a range of digital systems.

This is a home-based role with frequent travel across Bristol, Gloucestershire and Wiltshire and occasional travel outside the area to attend team meetings

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays (pro-rated for part-time employees)
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

• Do you want a role where you can see your impact in changing the lives of young people living through and beyond cancer?
• Are you proud of your ability to build effective relationships across wide and diverse groups of people, organisations and partners?
• Do you have the ability to enthuse, motivate and encourage others?
• Do you enjoy working in a small team, working towards clear goals and objectives?
• Are you ready to hit the ground running? Then this is the role for you!

The Ellen MacArthur Cancer Trust is recruiting a Community and Individual Fundraiser to be an integral part of the small and driven fundraising team. Inspiring and managing community groups, individual fundraisers, and individual donations.

As an enthusiastic fundraiser you will help diversify income and grow loyalty by building and nurturing relationships both with future supporters and existing donors. You will work to increase supporter engagement and develop recurring giving through our ‘Friends of the Trust’ programme. You will also play a proactive part in our wider fundraising activities, helping us be even more accessible to all young people who have a cancer diagnosis in the UK, and have the biggest positive impact possible on every one of them.

A great opportunity to join a close, ambitious and supportive team where you will have a truly meaningful impact and where you can experience first-hand the difference you are making to so many young lives.

The successful candidate will be passionate and skilled in building effective relationships, a competent and confident communicator and have a personable approach when working with a wide range of supporters. Experience in a fundraising role is desireable, but we are very willing to consider transferable skills with an interest and enthusiasm to learn too!

As well as being a fulfilling, fun place to work, we offer a range of incentives to our team. You will get: 

• 23 days basic annual leave a year (pro-rata) plus all English Bank Holidays (typically 8 days). After 3 years, you will get an extra day’s annual leave and an extra 2 days after 5 years.
• Hybrid working – our office-based team have the possibilty to work remotely on set days, depending on job role/responsibilities, with some flexibility in working hours, both in agreement with line manager.
• Company Pension Plan with employer contribution above the legal minimum requirement.
• Option to enrol in the Benenden Health Healthcare Plan and Health Cash Plan. This includes… 
• Private medical diagnostics, private medical treatment and surgery, physiotherapy, mental health counselling support, 24/7 GP and mental health helplines.
• Money towards health-related costs, including optical, dental, chiropody, physiotherapy,  in-patient treatment.
• Gym membership discounts and online fitness classes.
• Access to professional mental health supervision
• Reward Gateway – huge range of discounts on shopping, entertainment, holidays, and other experiences, plus wellbeing support.
• Vouchers for a free annual eye test at Specsavers. 
• Musto branded staff kit & supplier discounts.

ABOUT THE ROLE
Working with individuals, community groups and clubs you will build meaningful relationships and deliver excellent supporter experiences, increasing engagement and maximising fundraising income. You will be responsible for individidual gifts up to the value of £5,000 and integral to our fundraising strategy, you will play a key role in creating and developing new public fundraising initiatives from the ground up, helping to grow income and inspire support. 

Community & Individual fundraising

• Build and maintain strong relationships with fundraisers and supporters, providing excellent stewardship and support throughout their fundraising journey. 
• Identify and develop new fundraising opportunities, with a key focus on engaging our warm and proactive community of families and volunteers.
• Develop and grow our successful ‘Talks’ series, working with our nationwide volunteer speaker network to engage sailing clubs across the UK, raising awareness of our work and encouraging long-term support.
• Inspire and support individuals taking part in fundraising challenges and activities. Providing fundraising advice, motivation and practical support. 
• Champion and develop digital fundraising opportunities.
• Identify, propose and deliver new ideas and campaigns, maximising our engaged supporter base as well as new audiences.
• Be a passionate ambassador of Ellen MacArthur Cancer Trust at community fundraising events and talks to raise awareness of the charity.

Individual giving

• Provide excellent supporter care through written and verbal communication throughout the year as needed. 
• Maintaining accurate records of donations made directly and from third-party platforms and ensure all donors and fundraisers are thanked in an appropriate and timely manner.
• Identifying opportunities within our individual donors and engaged community to retain and grow loyalty.
• Manage and develop relationships with monthly donors, working to develop stewardship journeys that engage and encourage long-term commitment and growth from this income stream. Identify growth opportunities and potential to turn one-off donors into regular supporters.

Team responsibilities 

• Where needed, use your creativity to work with the Communication team to develop collateral related to community and individual fundraising. 
• Participate in regular meetings with wider team to inform and update on progress, ensuring other departments know and can celebrate funding successes.
• Support the wider Ellen MacArthur Cancer Trust teams across the year during busy periods, as required. 
• Comply with all Ellen MacArthur Cancer Trust policies and procedures and maintain the highest standards of data management and GDPR compliance.

For more info about Ellen MacArthur Cancer Trust and the role please see the Recruitment Pack