Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

You will be joining at a time of exciting growth and development within our Digital department. In this newly created role, you will support the Web and Digital Campaigns teams by providing key insights and recommendations from the analysis of our digital data. Reporting into our Website Manager, you will support teams across the organisation by ensuring that digital data is captured and presented back to them in a digestible and timely manner.

The Digital Analytics Officer will be responsible for establishing, reporting and analysing key performance indicators for digital activities and providing actionable insights and intervention plans to improve ROI. Focused on tracking and reporting on key website and user metrics, the role will play a crucial part in the optimisation of ARUK’s website and digital channels.

This role will work closely with the Website Manager and Digital Campaigns team, providing detailed analytics, reporting and recommendations to improve website and campaign design. Working closely with ARUK’s Data Dept, this role provides a link between our campaign and website data with our CRM and data warehouse.

Main duties and responsibilities of the role:

• Use various programmes, such as Google Analytics, to monitor and report on website user and performance data.
• Provide recommendations to the Web team on website and user journey improvements based on data insights, taking into account ARUK’s different supporter types.
• Support the Digital Campaigns team by analysing the digital effectiveness and conversion results of campaigns.
• Support the Digital Campaigns team by providing timely detailed reports for digital campaigns and assist with communicating results to other ARUK teams.
• Set up events, goals, and manage GTM to ensure KPIs are captured on the website.
• Build and maintain reporting dashboards in Google Analytics and Data Studio.
• Provide recommendations on future campaigns based on historic data insights.
• Provide ad-hoc support to the Website Manager and the team as required.
• Make content changes on ARUK’s website.
• Track work in Jira (and/or other systems) and provide timely updates to ARUK colleagues.
• Work closely with our partner Web Agency, taking a lead on data projects.
• Provide recommendations on suitable A/B tests.
• Work closely with ARUK’s Data team, ensuring alignment between our digital and data systems.

What we are looking for:

• Detailed knowledge of Google Analytics and Google Tag Manager.
• Experience in providing actionable data insights to a digital team.
• Strong Data Studio skills, with the ability to set up data sources and dashboards.
• Experience of A/B testing.
• Excellent communication skills with the ability to present complex topics in a clear and concise way.
• Strong MS Excel Skills.
• An understanding SEO best practise.
• Experience of using website user monitoring tools such as HotJar.
• High level of competence across social media platforms.
• High level of competence of CMS and workflow.
• Experience across social media platforms
• Organisation – managing multiple complex projects simultaneously
• Experience in digital marketing and/or communications
• Experience in providing actionable data insights to a digital team
• Extensive experience of website and portfolio management.
• Extensive experience of leading digital developments across multiple digital platforms and systems.
• A creative and innovative approach.
• An enthusiasm for demonstrating the potential of digital and web development.
• Ideas-driven, can-do attitude.
• Strong ethical standards and a high level of personal integrity.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £28,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 13th February 2022, with interviews likely to be held week commencing the 21st February 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the information on our website.

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

*Please note, the actual job title for this role will be Website Analytics Officer.

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Remuneration: Circa £35,000 per annum

Hours of Work: Full time (36.25hrs per wk)

Location: Hybrid working between home, in the field & the Kidscan Office based in Salford.

ABOUT US

Kidscan Children’s Cancer Research funds research across the UK dedicated to finding new and improved treatments for children diagnosed with cancer.

After years of fundraising success in the North West Region, we are now in a position to drive the charity forward with the goal of becoming a national charity. We are now looking for an experienced Lead Fundraising Manager who has the drive and ambition to help steer Kidscan through this exciting time.

Your main responsibility in this role will be to take a hands-on approach to Corporate Fundraising whilst having an oversight of the fundraising team.  You will be target driven, and proactive in developing a pipeline of leads through both networking and prospecting activities. Using your experience and working collaboratively with the team, you will be able to confidently develop and deliver engaging, inspiring and winning presentations in order to secure income. In addition to securing new partnerships you will develop a series of stewardships plans in order to support and develop long term income generating partnerships.

KEY RESPONSIBILITIES

• Secure new corporate partnerships in order to achieve a fundraising income of at least 3 times salary
• Manage and nurture existing partnerships & relationships
• Oversight of fundraising team

To do this you will be expected to:

• Develop a pipeline of leads to support the achievement of fundraising targets
• Attend networking events and conferences to support lead generation and stewardship
• Research and formulate a strategic approach to each new corporate partnership including collaboration with other stakeholders to ensure all income streams are considered
• Write and produce engaging, inspiring and winning applications and pitches
• Work collaboratively with the Head of Operations & Marketing and wider team to develop compelling proposals for key corporate partners
• Draw on your experience in the charity sector to offer insight into other fundraising streams including Community Fundraising, Trusts & Foundations fundraising and Major Donor Fundraising.
• Frequently report on progress of corporate fundraising and general fundraising to the board of trustees
• Maintain support information through Kidscan CRM system in line with policies and GDPR guidelines
• Work collaboratively with the marketing team to; provide insight for the development of lead generation campaigns, ensure a smooth stewardships process in in place, identify PR opportunities and key stories and utilise social media to support stewardship and acquisition.

THE PERSON

As a small team Kidscan are looking for someone who is highly ambitious and thrives in a busy environment. As a friendly and outgoing fundraiser you will enjoy networking and confidently engaging with stakeholders at all levels. You will be highly driven and tenacious, with the ability to hit the ground running and to maximise every opportunity presented to you.

Most importantly you will have experience in Corporate fundraising and will be able to demonstrate:

• Success securing five or six figure corporate partnerships
• Superior stewardships and account management of corporate partners and supporters
• The skills to deliver presentations with confidence (verbal and written)
• Excellent understanding of corporate fundraising and a commercial awareness of fundraising trends in the UK
• A working knowledge of fundraising regulations and guidelines
• Management experience within a non-profit setting

Please note successful candidates will be subject to an enhanced CRB check.

Customer Researcher

Contract Type: Permanent
Location: Home Worker - England and Wales
Salary: £25,806 - £28,181 - actual per annum (depending on skills and experience) (+ London allowance of £3,600 if applicable)
Working Hours: 35 per week

Closing Date: 20 February 2022
Interview Date: To be confirmed (interviews will be conducted through Zoom or Teams)

**Please note we will be interviewing as we receive suitable candidates so the role may end earlier than the close date. Please apply quickly to avoid disappointment**

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About the role

This is a unique opportunity to use your research and insight expertise within a leading charity, to help to continue to grow our insight programme that will shape the future of the Alzheimer’s Society.

Insight within the Society is becoming increasingly important in delivering all aspects of our strategy, from fundraising, policy and research and to service delivery.

You’ll be part of a small but passionate team, reporting into the Head of Audience Insight.

The role is very varied – so you will be involved in quant, qual and neuroscience projects. Some of those projects will be conducted internally and some will use outside agencies.

This role will allow you to develop your research and insight skills in a passionate and friendly team

About you

- We are looking for a highly motivated market research professional who has 2 years market research experience.
- You will have quantitative experience in designing questionnaires and writing reports.
- Experience of writing a moderators guide or moderating groups would be desirable.
- We are looking for a passionate person who has the desire to see their work lead to improving lives for those affected by dementia.
- Experience of presenting would be an advantage but not essential
- We are also looking for someone who can network and make connections within the society
- This is an exciting opportunity and the post-holder will have the chance to help shape the Society’s research and audience insight strategy as we gear up for more ambitious growth.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You may have experience of the following: Customer Researcher, Marketin Research Officer, Market Researcher, Customer Research Manager, Research Manager, Research Officer, Customer Insight Officer, Fundraising Manager, Quantitative Research, Market Research Analyst, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 106 429

Who are we?

​Recently named one of the Third Sector's ‘Best Charities to Work For’, we are committed to moving further, faster to accelerate change for everyone affected by a brain tumour.​Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.

​

Our exciting job role!

​We are building a loyal and engaged community whose support will help us to fight brain tumours on all fronts; through research, support and campaigning, to save lives and improve quality of life — and this is where you come in. We need you, an experienced and talented marketing insight specialist to help us develop and deliver our strategy.​

This role is full time - 37.5 hours, with some out of hours working. While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working. Some out of hours working is required.

​

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community. 

​According to the job description you should also be a rare breed of marketer/fundraiser and data analyst, with the unique ability to interpret data, you’ll be able to tell the insight stories needed to drive and evolve campaigns and develop new products.

 If this is for you, we’d love to hear from you!

​

What we'd like to give you:

- Salary c.£38,000 (dependent on experience)

- 25 days holiday plus bank holidays  

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Opportunities to volunteer at our internal events and activities and work with our amazing community

- Plus a brilliant culture to work in, a great team and lots of fun (and cake!)

*subject to qualifying criteria

​

How to apply to join our amazing team:

​Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

​The Brain Tumour Charity particularly encourages applications from minority ethnic groups and underrepresented communities.

​

Advert close date: 3 February 2022

First interview date and location: TBC over Zoom

Second interview date and location: TBC at our office in Fleet

Please note, early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

​

More about us:

​Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing team.You should also check out our YouTube channel too.

Did you know that we were ranked 11th Best Charity to Work For 2020 by Third Sector? Oh yes, and crowned Third Sector’s Charity of the Year in 2018? Not to mention we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey! While we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

About the role

WSUP is looking for an experienced marketing professional with a passion for helping organisations deliver better products, services, and experiences for their customers. This role is NOT primarily concerned with marketing of WSUP itself, nor marketing for fundraising.

 A huge part of WSUP’s approach involves strengthening service providers within our programme countries, to serve the needs of their poorest and most vulnerable consumer segments. This means working with water utilities, sanitation businesses, innovators and enterprises to ensure low-income communities have access to clean water and safe, dignified toilet facilities, and practice positive hygiene behaviours. It is these organisations to which we are providing marketing insight and support. This ties to one of our organisational values which is ‘To Think Business’.

Are you passionate about research and insight? Do you have excellent knowledge and experience of market research techniques and delivering a broad range of insight projects in complex organisations?

If so you could be the Senior Customer Insight Manager we're looking for.

About the role

Our Customer Insight and Analysis team has ambitious plans to put intelligence at the heart of the British Heart Foundation (BHF) in order to drive awareness, support and engagement.

As the Senior Customer Insight Manager, you’ll lead the insight team providing the organisation with both strategic and tactical insight to help inform their activities, whether it is marketing/fundraising campaigns, developments with our retail shops, new/existing product development, new health initiatives or strategy development and optimisation.
 
You'll be responsible for promoting the value of an insight and evidence-based culture throughout the organisation, leading the delivery of key strategic and product-driven insight projects to help inform all of the BHF's customer facing work, carrying out market scanning to identify market opportunities and trends before anyone else and helping to shape our ‘mission and money’ portfolio accordingly. 

You’ll also lead and manage research projects end to end, including surveys and focus groups, managing outsourced projects to agencies and carry out data analysis to provide insightful reports, presentations, and recommendations to internal stakeholders. 

This is a dual location role, with your working time split between your Home and our London Office. This will allow us to unlock our best work for our cause, blending the best of home and office working.

About you 

Naturally analytical and an excellent problem solver with a good knowledge of qualitative and quantitative research methodologies, you’ll have excellent attention to detail with an eye for accuracy, along with an excellent knowledge of statistical tools and approaches.
 
As our ideal candidate, you have extensive experience in a pure market research role (client side or agency considered), developing and delivering strategic and product-driven insight projects including customer segmentation, brand tracking, customer satisfaction, in-house surveys as well as managing research agencies and projects.

With strong communication skills and demonstrable experience of building effective working relationships with stakeholders, you’ll be confident conveying complex research and actionable insights to people at all levels across the business. 

Strong time management skills and the ability to work under pressure and manage a varied workload are essential.
 
About us

At the British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than sixty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever.
 
We celebrate diversity and make inclusion part of what we do every day. It sits at the heart of our People Experience. Our aim is for all of our colleagues and volunteers to bring their true self to work.

Here at the BHF we understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process 

Please note interviews will be held over MS Teams. 

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
 
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Database and Insight Manager

Up to £34,000 - £38,000 pa + benefits (including 25 days annual leave and pension,

Leatherhead (flexible working options available)

Rainbow Trust Children’s Charity is going through an exciting time where we are rebuilding!

Following a difficult year, we are pleased to be able to begin growing our care teams so that we can continue to deliver a high-quality family support service to more families in need. Our strategic plan is to rebuild and then continue to grow to reach more families in need of support, so this is a perfect time to join us.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a new role of Database and Insight Manager to play a crucial part in shaping Rainbow Trust’s fundraising and marketing data strategy. The post holder will take responsibility for the management of the new CRM database (Donorfy), playing a formative role in enabling the fundraising and engagement teams to get the most from the recently purchased system.

You will be the technical systems expert, developing processes and governing supporter data to help us reach income and engagement goals. With significant experience of managing a CRM database, advanced excel skills and the ability to write and edit applications in Microsoft SQL server, you will be confident in representing our data needs to external CRM developers, as well as regularly training and supporting internal CRM users, being first point of contact for queries and producing/overseeing user guides.

Reporting to the Head of Engagement, you will provide in-depth reporting and enjoy undertaking analysis to help draw out actionable insights to enable the fundraising and engagement teams to spot trends and opportunities, make decisions and forecast accurately.

This role requires a high level of accuracy and persistence as you will be responsible for developing processes and data structure to get the most out of the CRM database functionality.

As we have recently returned to the office after lockdowns and restrictions easing, we are getting used to the new world and generally working a hybrid three of five days in the office.

What we’re looking for:

• A highly technical problem-solver – you are a task focused and detail oriented, who delivers high quality accurate results with a strong follow up.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• You are a data expert - with significant experience in managing and enhancing CRM database, web applications and integration
• Friendly, enthusiastic and supportive team member – You enjoy acquiring technical knowledge which you will pass on to colleagues by providing support and mentoring to ensure databases are used in the most effective way.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us please  visit our website. More information can also be found in our Candidate Pack.

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.In your cover letter you should highlight how your skills and experience match those essential to the role, which are listed in the person specification in the job description.

Interviews will take place either at our Head Office in Leatherhead or on Zoom, with the dates to be confirmed.

We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation.

Senior Strategic Digital Change Manager

Salary: £50,000 - £55,000 p.a.

Location: Stratford office, high flex (1-2 days in office)

Working pattern: Permanent 35 hours (please contact us if you would like to discuss a flexible arrangement. We would also be open to job share options)

Closing date: 25th January 2022

We are looking for an experienced Digital Marketing professional to lead on strategic digital projects across CRUK.

This role is an exciting opportunity to take responsibility to accelerate digital marketing methodologies across CRUK's activity. In this role you will make progress in the areas of acquisition and loyalty marketing to ultimately drive results, with the benefit of helping beat cancer sooner. You will work as an exceptional change agent, alongside senior leaders and teams in our Marketing, Fundraising & Engagement directorate (MFE), to understand how we can deliver digital marketing strategies better and more effectively. This role will drive change across the whole portfolio - right from providing information on cancer, to engaging our supporter audiences.

In this role you will:

• Lead on strategic digital marketing programmes and projects that accelerate our transformation

• Deliver the identified marketing projects and pilots within the 'Engage Transformation Programme' 2022/23 via the matrix team

• Work with the Head of Digital Marketing Delivery and the Insight team to evolve the model for measurement of all digital activity and improve ways of working with the team

• Put our audiences and supporters at the heart of all projects and activity

• Identify opportunities to improve our digital marketing outputs or ways of working, looking to enable a shift to more digital, automated and personalised marketing

• Look externally at the market, suppliers and agencies and ensure knowledge is shared to support the development of a future-facing marketing department.

• Work with senior stakeholders across marketing to understand the goals and challenges of their areas and support them

• Ensure equality and diversity is celebrated and considered as part of all decisions taken

To succeed in this role, you will:

• Be a strategic thinker with experience of translating strategy into operational planning,

• Have experience of deliver multi-channel marketing campaigns with strong digital marketing acumen, gained through working across the full marketing system e.g. CRM, marketing automation platforms, website, social, paid media, data and content strategy

• Significant understanding of end-to-end digital supporter journeys

• Excellent working knowledge of digital technologies, tools and best practice, including an understanding of UX principles and agile methodologies

• Excellent communication skills with experience of managing successful relationships with the ability to effectively influence stakeholders at all levels.

• Significant change management experience gained in a marketing role

• Analytically minded - able to understand complex processes and requirements

• Be able to effectively challenge and persuade others whilst working in a matrix structure

• Ability to translate insight, knowledge and analysis into long term strategy and plans

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, and much more. We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all our roles wherever possible. For most of our office-based roles you'll only be required to work from a specific location for 1 or 2 days a week on average. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

There has never been a more important time to join the Age UK fundraising team. Against a backdrop of a broken social care system and millions already turning to Age UK for help, older people are amongst those hardest hit by the current pandemic. Calls to our trusted Advice Line have doubled and requests for telephone friendship have trebled. We have been moved by the public support for our Coronavirus Emergency Appeal, but we must raise vital future funds to ensure we can be there to help and support older people as they rebuild their lives.

We are investing in an ambitious Fundraising strategy to help us deeply engage more supporters and partners in our work, so that we can be there for the millions of older people who need someone to turn to. Our Fundraising team were also awarded Fundraising Team of the Year at the Third Sector Awards in September 2021, after delivering our most successful year of fundraising ever, raising £74.83m against a budget of £57.6m.

About the role:

We're looking for a direct marketing professional to join our small and dynamic legacy marketing team. The legacy team works across a variety of direct marketing channels to deliver acquisition campaigns and provide engaging supporter experiences based on audience insight. This is an exciting opportunity for an individual who enjoys the challenge of multiple projects and has experience working in a dynamic and fast-paced environment. In this role you will need excellent understanding of direct marketing, experience acquiring new customers/supporters and managing large direct response campaigns.

In this role you will be able to further develop your skills by managing our large multichannel campaigns, using research and audience insight to optimise activity, and new product/journey development, whilst making a significant difference to older people most in need.

The role is ideally suited for someone who is collaborative, highly organised, has a keen eye for detail and is looking to grow within an exciting and ambitious fundraising division.

You will be:

* Responsible for delivering elements of the legacy marketing strategy
* Delivering campaigns autonomously or as part of an integrated approach across fundraising
* Developing excellent supporter journeys for legacy supporters to ensure they inspire legacy giving and grow loyalty
* Taking a bold approach to innovation to find new ways to engage new audiences and improve existing ones
* Working closely with the wider legacies team in the development of future fundraising strategies
* Working with internal teams and external agencies
* Complete reporting for your campaigns

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Heka Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

The role

Crohn’s & Colitis UK raised over £6 million this year. Our Supporter Engagement Team provides exemplary customer care to every donor, fundraiser, member and supporter, ensuring that they feel valued and are thanked in an innovative, tailored and appropriate way. As we continue to grow our income our customer care processes will become increasingly important. Stewardship of our growing community will be vital to our success as we keep donors, fundraisers and members engaged in our work and motivated to continue to support us.

Your role will be to engage and inspire through the provision of the highest-quality supporter journeys. You will be creative and innovative in delivering tailored stewardship to encourage repeat support and commitment from members of our community. Your supporter engagement activities are integral to achieving our strategic Income Generation priorities, including raising funds from supporters through exceptional standards of customer care, using high quality information, continuous learning and the development of our supporter care services. As a team manager, you will develop and implement excellent internal processes to ensure supporter stewardship and donor management is robust, consistent and of the highest quality.

About you

You will: 

• be a talented, experienced supporter care professional, adept at building strong relationships fast.
• have the ability to multi-task, be organised, diplomatic, and value collaboration with colleagues and connection with supporters.
• be an experienced manager with the ability to mentor and coach your team.
• be familiar with developing motivational communications via letter, email, social media and telephone in order to inspire and engage audiences.
• have experience of implementing highly impactful stewardship techniques.   

If you like the sound of this position and think you have what we are looking for then it would be great to hear from you.

The future

The charity is at a really exciting point. We are in excellent financial health and moving to a new strategy which will give you the chance to put a personal stamp on the actions we are taking to improve the quality of life for people with Crohn’s and Colitis. 

About the role:

We are seeking a Legacy Manager to join our fantastic Fundraising Team! 

(Please note this role is known internally as our ‘Supporter Acquisition and Engagement Manager - Legacies.’)

It is an exciting time to join the charity as the Mass Market Fundraising programme is growing significantly, as we launch new fundraising opportunities, partnerships and move into a new digital strategy. Gifts in Wills play a crucial role in the charity’s fundraising strategy.

We are looking for a confident and proactive leader to take responsibility for the strategic planning, delivery and ongoing development of our existing programmes whilst introducing new initiatives to significantly increase our legacy giving pipeline.

You will lead in the delivery of timely, targeted, insight-led and engaging communications to our various audiences, with the aim of recruiting new supporters as well as engaging our existing donor base to highlight the importance of leaving a gift in their Will and the lasting impact they could make. You will also play a key role in engaging and working collaboratively with internal and external stakeholders, creating training programmes and delivering new concepts that promote gifts in Wills.

 Some of the main responsibilities of this role include:

• You will work collaboratively with the Supporter Acquisition & Engagement Senior Manager (Individual Giving & Legacy) and colleagues in other mass fundraising teams to integrate plans and ensure a seamless delivery of supporter experiences.
• You will drive a new approach to maximise Legacy income
• Develop, implement and lead on robust supporter recruitment plans, for legacy audiences.
• Evaluate activity and performance to optimise supporter experiences and inform future plans.

About you:

• An understanding of charity law in relation to legacy fundraising, gift aid, data and information management.
• Have previously worked in a legacy giving role and understanding of legacy administration.
• Understanding of the principles and practices of legacy marketing and supporter/customer relationship development.
• Proven ability of planning, implement and evaluate campaigns across a range of channels.
• Proven ability to develop and deliver a strategy.
• Excellent communication skills, verbally and written, including the ability to promote leaving a gift in and writing and presenting strategy/project plans/reports.
• A confident decision-maker with the ability to make important evidence-based decisions in relation to organisational priorities.
• Have the ability to develop relationships with key stakeholders both internal and external.

Please see the job description and person specification (JDPS) on our website for full details of the role.

About us:

It’s unacceptable that more than half of people diagnosed with pancreatic cancer die within 3 months. Survival rates have improved enormously for most cancers, yet for pancreatic cancer, this is not the case. And, with treatment and care affected by the pandemic, the situation has only got worse.

Pancreatic Cancer UK is a national charity dedicated to taking on this injustice using every possible means. We’re supporting people with pancreatic cancer now, campaigning, and funding vital research to transform the future. 

Working with us:

We are an inclusive employer committed and are looking for people who can demonstrate dedication to our cause and values.

We celebrate all aspects of diversity and inclusion and believe in appointing the right person for the role and, that there should be no barriers to work and employment. We are aiming to be an organisation whose workforce broadly reflects our society and creates a positive environment for everyone to flourish, therefore we particularly welcome applications from candidates who consider themselves to be in a diverse minority.

We offer a supportive place to work with helpful and friendly staff who report a high level of job satisfaction. We are currently working remotely due to Covid-19 restrictions, but our main office is based in London on the river with views towards Westminster. We offer flexible working and we envisage once Covid restrictions are lifted, this role will be a blend of working from home and working in the office.

Hours: Full-time, 35 hours per week (Monday-Friday).

Location: London SE1 (temporarily remote working from home)

Closing date: We are accepting applications and interviewing on a rolling basis.

Interviews will take place remotely via a Zoom video call.

How to apply:

• Please read the job description and person specification (JDPS) and other supporting documents on our website. 
• You will need to complete the application form and send this alongside with your CV.

You must have the right to work in the UK when you apply.

SUPPLIER ACCOUNT MANAGER

Salary: £27,000 - £31,000 per annum + excellent benefits

Contract length: Permanent

Hours per week: 35

Location: Sterling House, Oxford / Redman Place, Stratford / Home-based

Closing date: Friday 28th January 2022, 23:55*

* Please note that we may close this role earlier than anticipated, therefore early application is encouraged to avoid disappointment.

Are you a problem solver with experience of building and maintaining strong and effective relationships?

We are looking for a self-motivated individual to…

• Manage Cancer Research UK's (CRUK's) relationship with external suppliers to ensure they deliver a great supporter experience, delivering service to the agreed levels

• Work collaboratively and build strong internal and external relationships to provide supplier account management expertise

• Actively monitor and provide insight and rationale for expenditure and supplier performance

We're game changers. Here at Cancer Research UK, we aim to save more lives by preventing, controlling and curing cancer sooner. Our 3,500 talented people work as a collective force to try all methods whilst others play it safe.

Now we need a Supplier Account Manager to act as the main point of contact for the supplier ensuring that the supplier's representatives know what is expected of them, feel accountable for delivery and are well informed about their performance.

Join our collective force and help us lead the way through your...

• Excellent experience of building and maintaining strong and effective relationships

• Recent supplier account management experience within a customer service/marketing environment and an understanding of account management principles

• Commercially astute with experience of holding external suppliers to account while maintaining a diplomatic and professional approach to supplier relationships

• Proven ability to think analytically and pro-actively seek and implement innovative solutions

Our optimism and desire for success leads us to constantly challenge ourselves and others, which means you'll be encouraged to stretch yourself in our dynamic environment. You'll need the ability to challenge constructively and effectively communicate with a diverse range of people. You'll also need to be confident and methodical when problem solving and decision making.

If you are all this and more, you'll enjoy a great career as we work hard to beat cancer sooner.

OVERVIEW

Salary: up to £31,212 (dependent upon experience)

Hours: 36.5 hours per week. Flexible working will be required, to include evenings and weekend

Location: Birmingham based with travel to Solihull

Contract type: Permanent

We are looking for a Senior Marketing and Communications Officer to join our Team, you should be innovative, able to create content and campaigns that drive forward the marketing of our health and wellbeing initiatives, reaching our existing and new audiences to raise the profile of our Active Communities Programme. You should have excellent time management skills, be able to line-manage staff and be a supportive colleague.

Our Active Communities Programme works across Birmingham and Solihull, it builds on Sport England’s National Strategy (Uniting the Movement). Our multi-disciplinary team develops and delivers innovative and effective ways to reduce the levels of inactivity in our most disadvantaged communities, driving forward and piloting new approaches that are making a real difference to people’s lives.

You will lead on and contribute to the development and implementation of a range of integrated marketing and communications activities, including, the development of the programme’s Marketing and Communications Plan. You will lead on the design, production and approval of marketing materials, producing engaging copy, posting on and managing social media accounts and contribute to the management and development of our website. While proactively developing, and fostering internal and external relationships with our partners, funders and local communities. You will work closely with the Senior Project Manager, contributing towards planning, monitoring and evaluation of the Active Communities Programme and related projects. Furthermore, the post holder will work closely with The Active Wellbeing Society’s marketing function to develop the digital presence and communications.

The post holder will be employed by The Active Wellbeing Society (TAWS) which is a multi-award-winning independent community benefit society which works with some of the poorest communities in Birmingham and Solihull to improve people’s health and wellbeing through physical activity.

Its mission is to: Use physical activity, guided by innovation, collaboration and insight, to do the collaborating and development required to create stronger and more resilient communities.

The Active Wellbeing Society is a Community Benefit Society, which means that it is controlled by its membership, (users, communities, partners, and stakeholders), and cannot use surpluses for anything other than community benefit. All assets are “locked” for the benefit of the communities that TAWS serves. It has charitable purposes and is treated as a charity by HMRC.

The Society was developed out of the successful Wellbeing Service set up by Birmingham City Council in June 2015 and is a public service mutual. It has a track record of innovation, collaboration, citizen engagement and successful delivery within the Council, and by going independent in 2018, TAWS was able to build on this foundation and unlock new sources of funding to support its further growth and development.

We are a friendly bunch so once you have read the Job Description if you have any questions or would like an informal chat about us, and/or, the role, please contact us.

MAIN DUTIES

1. Communications: To lead the development and implementation of an integrated communications and engagement plan for the programme for internal and external audiences. This includes, planning, preparing and delivering a range of targeted marcoms activities, ensuring content is clear and easy to understand, using plain English and to be tailored to the appropriate audiences. Collaborate with colleagues to help capture and disseminate stories to a range of audiences including press and media. Lead on the development and growth of the Active Communities brand. Co-produce social marketing/ behaviour change campaigns with the Research and Insight Team.
2. Partnership and Meetings: Develop and manage relationships with our community partners to grow digital platforms and deliver face-to-face engagement methods. Work with the wider team to support community partners, be the main point of contact for our digital platforms and supporting partners to promote their content. Attend and/or Chair Marketing and Communications meetings with partners or community groups.
3. Design: Lead on the creation and design of marcoms materials for the programme, producing high quality, innovative written and visual material, including, researching, copywriting, editing, proof-reading and development of documents. Develop content for websites, digital platforms, social media, email campaigns and other channels, to convey key messages to target audiences. This includes, leading on the production and management of visual content, such as, graphics, infographics and video.
4. Digital engagement: Use social marketing and online tools to promote projects and increase active participation, focusing particularly on those from our key audiences including the most disadvantaged communities. Meet KPI’s for increasing membership and engagement rates across all platforms. Lead on the development of our digital platforms, proactively seeking opportunities to build and engage our audiences and networks.
5. Analytics /monitoring – Develop and maintain a dashboard of website and social media analytics, work with the Marketing function on Search Engine Optimisation and the monitoring and evaluation of campaigns.
6. Video/Photography: Create, coordinate, or commission videos and images as part of the digital content and case study collation as part of our process learning. When required, visit projects and events to capture images with the required release permissions and catalogue.
7. Training: Train the team, staff and volunteers on how to use social media and digital platforms to support marketing goals and objectives.
8. Research: Engage and bring together the programme’s target audience to learn and develop key messages/campaigns to extend community reach. Collaborate with the Research and Insight Team on the evaluation of the Active Community Programme and projects.
9. Evidence Based Practice – You will build on the learning from the Local Delivery Pilot, regional and national evidence base, and local research and insight to engage our communities and seldom-heard groups by utilising friendly accessible marketing and communication methods that resonate with local people and amplifies the voice of the community.
10. Community: Work with communities to co-create content and campaigns that address key issues and amplify their successes.
11.  Coordination: Coordinate staff and volunteers required to deliver campaigns, promotion, PR and events.
12. Line manage staff: Line manage staff and supervise work placements, including, developing and monitoring of work plans, 1-2-1s, appraisals and the use of Sage HR.
13. Resources: Ensure all work/projects are monitored and evaluated and all budgets managed effectively, including the management of contracts. Ensure all work is compliant in terms of TAWS policies/procedures and relevant legislation (Data protection/GDPR/Marketing).
14. Campaigns and Events: Lead on the development of digital and physical resources. Produce a suite of templates to be used by staff, communities, partners to support activity promotion. Identify and resolve any issues with promotional content in a timely and professional manner.
15. Teamwork: To work within the team and the wider organisation to support the values of the organisation and to ensure that citizens are central to the work that is being delivered.

KEY SKILLS & EXPERIENCE

Knowledge/experience

1. Demonstrable experience in a communications or marketing team, including successfully working on integrated marketing campaigns using a variety of marcoms tools and techniques.
2. Significant experience in community engagement, designing and implementing effective communications to engage and resonate with diverse community groups.
3. Experience in developing and managing digital platforms, content management systems and CRM systems, and using these to successfully engage digitally. 
4. Positive, fun and friendly communication style – the ability to use known techniques and messages as well as create new, innovative marcoms. Evidence of having a creative and innovative approach to ‘doing things differently’.
5. Experience of translating complicated ideas simply and convincingly to multiple audiences.
6. Demonstrable experience of leading on campaign design, development and management, including, working with senior internal and external stakeholders, agencies, suppliers, media and community organisations.
7. Significant experience of website development, social media, e-mail and other digital campaigns and the use of customer profiles, tracking and knowledge of digital analytics tools, Search Engine Optimisation and the monitoring and evaluation of campaigns.
8. Significant experience of leading marketing campaigns, projects and programmes to successful conclusions.
9. Experience of communicating whole systems change projects for social and/or environmental change.
10.  Experience of line-management of staff. 

Skills & Abilities

1.  Advanced production, creative and design skills with significant attention to detail.
2. Both people and project management and good leadership skills.
3. Excellent writing, editing and proof-reading skills.
4. Expertise in the use of online platforms, basic programming/development needs, and working closely with digital service providers to test and maintain platforms.
5. Significant photography, filming, editing and production skills.
6. Ability to prepare and present interpretive material/information in a creative and innovative approach to a range of audiences.
7. A ‘can do’ attitude and the ability to work in a fast-paced environment, working to quick deadlines and changing priorities to resolve key challenges.
8. Effective organisational and administrative skills using both manual and digital systems. Strong IT skills.
9. Ability to communicate key messages and information in a clear, accessible style.
10. Demonstrate confidence, energy and ability to engage and motivate people with the tone of content produced.
11. Strong internal and external customer service delivery.
12. Ability to work flexibly and independently, as well as part of a team, managing a varied workload for self and team whilst prioritising and achieving targets and deliver deadlines.
13. Seek opportunities to communicate with all our stakeholders regularly and support local groups to communicate with target audiences.

Please see the advert on our Jobs page (as per the apply link) for further details of the person specification for this post.

STAFF BENEFITS

• Nest Pension – 8% employer contribution - 3 % employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day)
• Death in Service – x4 your salary paid to beneficiary.
• Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days
• Flexible working
• Hybrid working options
• Bring your own device - £20 towards your phone bill monthly
• Fantastic volunteering opportunities within The Active Wellbeing Society every month

APPLICATION DETAILS

Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how your experience aligns with the following:

1. Comprehensive experience in a communications or marketing team, including successfully working on integrated marketing campaigns using a variety of marketing and communications tools and techniques
2. Significant experience in community engagement to inform the design and implementation of marketing and communication campaigns that resonate with diverse communities.
3. Demonstrable experience of leading on campaign design, development and management, including, working with senior internal and external stakeholders, agencies, suppliers, media and community organisations.
4. Significant experience in developing and managing websites and digital platforms, content management systems and CRM systems.
5. Extensive creative and design skills with experience of relative software, graphic design, photography, videography etc
6. Extensive experience of social media, e-mail based marketing and other digital campaigns, including the use of customer profiles, digital analytic tools and Search Engine Optimisation and the monitoring and evaluation of campaigns.
7. Excellent writing, editing and proof-reading skills, with experience of collecting stories in community settings.
8. Experience of working in a Community Benefit Society, charity or public sector (desirable).
9. Experience of communicating whole system change projects for social and/or environmental change (desirable)

Closing Date: Sunday 23rd January 2022

Interview Date: Friday 4th February 2022

Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

Successful applicants will be required to be DBS checked prior to starting.

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.

Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.

Based at our London Bridge office with some remote working

What the job involves

One of the figureheads of the Brand & Media team, you’ll have the proven experience and communication skills to lead our strategic PR approach to promoting the charity’s fundraising activities and increasing our brand profile, devising creative campaigns to support income generation and protecting the charity’s principles and reputation.

Working closely with the Community, Events and Corporate teams in the Fundraising directorate, you’ll lead the briefing process, liaising effectively to ensure that engaging, on-brand materials are appropriately developed across all activity. You’ll form a strong professional alliance with your fellow managers to ensure the team is efficiently run and that opportunities are maximised for multiple media platform coverage.

You’ll oversee news releases, statements, lead on delivering impactful and creative insight-led public-facing campaigns. You’ll have the pitching expertise to deliver stories and ideas, utilising your strong relationships across a range of outlets to generate outstanding media coverage.

To be successful you’ll be a media expert at the forefront of the latest PR trends and technology, with a flair for creative and responsible storytelling. Proactive and ambitious, you’ll have a strong understanding of how to tailor content and formats to suit different platforms and audiences.

What we want from you

To be able to demonstrate your experience at planning and implementing integrated PR/media campaigns from broadcast to social.

To have the communication, experience and diplomacy skillset to form effective professional relations, representing our team at applicable internal and external settings and events: an ability to work as successfully with a stakeholder or a celebrity as you are sensitive to the standpoint of a man living with prostate cancer.

To be a flexible, highly motivated team player and an influential leader and line manager who can devise, prioritise and react to shifting demands and tight deadlines.

To follow our organisational practices and make a strong contribution to the Communications strategy.

Why work for us?

We’re here to stop prostate cancer killing men and damaging bodies and lives. We unite the brightest minds in science and healthcare and the most passionate and caring people to help men live long and live well. As the number of men diagnosed with prostate cancer continues to rise, we continue to make advances in research to focus on radical improvements in diagnosis, treatment and support so that we can build a future where lives are not limited by prostate cancer.

Work with us and you’ll see the impact of your efforts as we fight for a better future for men.

What we offer

Join our team and you’ll be working at an award-winning charity that will support you to develop your skills and expertise. We’re particularly proud of our agile working arrangements which allow (as appropriate to the role) for flexibility around where and when we carry out our work to ensure we can achieve the best results for the charity, at the same time as balancing our working lives with life’s other commitments!

We also offer a competitive benefits package including generous leave entitlements, season ticket loans, a cycle to work scheme, an enhanced contributory pension scheme, life insurance and group income protection as well as a Health Cash Plan and free advice and support on pretty much anything via our Employee Assistance Programme.

Our commitment

Our teams, supporters, partners, and those living with prostate cancer, come from all walks of life. We draw upon the difference in who we are, what we’ve experienced and how we think to build a future where lives are not limited by prostate cancer. Not only is it the right thing to do, it makes our charity stronger and helps us reach more people. If you share our ambition we would love to hear from you.

Closing date is 23rd January 2022, but please note we will be shortlisting and interviewing candidates as applications come in, so please apply as soon as you can to ensure you’re included, as we may close the vacancy early.

Interviews will be by arrangement.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.