Data entry volunteer volunteer roles
The Environmental Investigation Agency (EIA UK) is a charity and independent campaigning organisation established in 1984. We pioneered undercover investigations to combat environmental crime and abuse. We use evidence and analysis to bring about lasting policy and changes to legislation to protect our planet, its biodiversity, climate and all who live here.
Our vision is a future where humanity respects, protects and celebrates the natural world.
We are looking for volunteers to start in September 2025.
EIA UK is seeking two volunteers to support the Elephant Campaign ideally 1-3 days a week and for a minimum of 3-6 months, with data entry and reserach tasks.
The Elephant Campaign undertakes strategic and intelligence-led activities in cooperation with partners to advocate for effective legislative, regulatory and enforcement action to tackle illegal trade in elephant parts and derivatives.
The volunteers will help the Campaign monitor news about seizures and prosecution of illegal trade of elephant parts and derivatives and enter information into EIA’s Global Environmental Crime Tracker.
Individuals with a keen eye for detail and an appetite for data are encouraged to apply and should have an interest in the environment, a passion for conservation and share the aims of EIA
Do you have what it takes to be an EIA Volunteer?
- Fluency in English. Capacity in any of the following languages will be an asset: Chinese, Vietnamese, Lao, Thai, Burmese, French
- Good working knowledge of Microsoft Office programmes
- Good data entry skills
- Good research and analytical skills
- Patience and attention to detail and thorough work ethic
What we can offer you as an EIA Volunteer:
- Flexible volunteering hours.
- Reimbursement for subsistence (one meal) and for public transport costs to the office from within the London area.
- Work experience at a leading international environmental NGO.
- Opportunities for training on selected relevant software.
- Working with like-minded people and networking.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re WWT, the charity for wetlands and wildlife. We’re on a mission to restore wetlands because they are a wondrous solution to our world's problems. Together we will unlock their power – and help nature burst back to life. Because when wetlands flourish, all life will flourish.
We… lead the way, bring life and inspire connection
Our main values enrich our community….
By restoring our wonderful wetlands we gain deeper connections
By inspiring future volunteers we will inspire others to value, act and benefit from wetlands
To Thrive! We believe our volunteers will thrive in making WWT a more sustainable and inclusive organisation.
Accuracy in data recording is crucial in all nature reserves and this role offers the opportunity to assist in the recording of such data for use both on site and for disseminating to wider organisations to provide much needed info on the national status of species in order to provide co-ordinated species support.
Training on records systems in use will be given.
This role involves:
- Updating the iRecord and BTO database with Welney’ s biodiversity data
- Transferring hard or electronic copies of biodiversity surveys to electronic versions for dissemination to WWT and related organisations
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TRAFFIC is the leading non-governmental organization working globally on trade in wild animals and plants in the context of both biodiversity conservation and sustainable development.
TRAFFIC International is a charity and limited company registered in the UK. TRAFFIC’s head office, based in Cambridge UK, provides worldwide leadership, coordination, cross-regional and corporate functions. TRAFFIC’s local engagement is managed through programme offices operating under the auspices of the UK charity, with staff based in a hub office and at other strategic locations where necessary. Programme offices operate within a geographic area of responsibility focused on one or multiple countries where TRAFFIC aims to help deliver priority programme outcomes. TRAFFIC works in strategic alliance with IUCN and WWF on wildlife trade issues.
TRAFFIC has developed a comprehensive trade database, that stores and analyses specific trade related information. Using this information, it is possible to understand illegal trade trends that develop. The TRAFFIC database allows for the gathering of information from source sites and along the trade chain for central collation, monitoring and analysis. Information generated from projects is an integral part of this database and capacity is needed to enter data produced under projects.
We are looking for a dedicated, highly motivated and organised Volunteer to join our Data Team starting ASAP for a minimum of 3 months. We are ideally looking for candidates available to work full time, however are open to discussion of part time.
The successful applicant will be required to be based in TRAFFIC’s Cambridge (UK) office for the duration of the Volunteering to access our database and work closely with the rest of the Data Team.
CHARACTERISTIC DUTIES
The Data Volunteer will be responsible for inputting information generated under projects in an accurate and consistent manner into TRAFFIC’s trade database. Data entered will enable the production of informative analysis at a later stage by TRAFFIC’s analysts.
MAIN DUTIES AND RESPONSIBILITIES
Collect and input information (some of which may be confidential/sensitive) regarding trade related enforcement actions related to projects.
Obtain existing data on seizures prosecutions from TRAFFIC staff across the globe, clean it and enter it into the database.
All information that is entered must be accurately geocoded to enable mapping exercises at a later stage.
REQUIREMENTS:
· Must be based in the UK
· Minimum of a Bachelor’s degree in a related subject
· Minimum of six months experience with the collection and collation of data
· Experience of database software is desirable
· Excellent IT skills, particularly in Excel
· An eye for detail and a keen interest and ability to recognise connections between data
· Good interpersonal skills and ability to work effectively as part of a diverse team as well as independently, with respect for and sensitivity to multi-cultural approaches
· Familiarity with and an interest in conservation, particularly trade issues
· Fluency in English with excellent English writing skills, other languages would be an advantage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Data Analyst
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival that celebrates Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts fair. Hosted at Kingston University Townhouse, this event engages the local community through free performances, classes, and exhibitions.
As part of this project, we are looking for a Data Analyst who can help us measure community impact, inform decision-making, and contribute to continuous improvement across programme delivery. This is a hybrid volunteer role, ideal for someone based near Kingston (travel expenses will be reimbursed). You’ll gain valuable experience working in the non-profit sector and help shape a high-profile cultural programme that has received praise from local councillors, Kingston University, and the Brazilian Consulate in London.
Position Overview:
The Data Analyst plays a key role in supporting Quilombo UK’s community and cultural initiatives by collecting, managing, analysing, and reporting data related to engagement, outreach, and programme impact. This role is crucial to enabling data-driven decision-making across teams and enhancing the visibility of outcomes to stakeholders and funders.
Key Responsibilities:
Data Collection & Management:
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Gather, clean, and manage datasets from sources including attendance logs, feedback surveys, fundraising data, and project reports.
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Ensure data integrity, confidentiality, and organisation across internal records.
Analysis & Insight Generation:
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Identify trends and patterns to evaluate the effectiveness of “Solta o Jogo” programming.
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Support strategy development through analysis of community engagement, volunteer participation, and performance indicators.
Reporting & Visualisation:
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Build user-friendly dashboards and visuals to support internal teams and partner reporting needs.
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Present clear summaries and insights to both technical and non-technical audiences.
Cross-functional Collaboration:
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Work with Programme, PR, and Marketing teams to align data insights with communication strategies and outreach efforts.
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Provide data-driven inputs for programme evaluation and future planning.
Continuous Improvement:
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Support the design of outcome tracking tools, surveys, and templates.
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Suggest enhancements to reporting systems and support data-driven fundraising efforts.
Required Qualifications:
Education:
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Bachelor's degree or working toward a qualification in Data Science, Statistics, Economics, Public Health, Social Research, or related field.
Experience:
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Experience working with spreadsheets and large datasets.
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Demonstrated ability to collect, clean, and interpret data using Excel or Google Sheets.
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(Desirable) Familiarity with tools like Power BI, SPSS, R, or Python.
Skills:
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Strong analytical and problem-solving capabilities.
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Excellent written and verbal communication.
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Ability to translate complex data into accessible reports.
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A proactive, collaborative, and detail-oriented mindset.
Benefits:
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Contribute to a nationally recognised cultural project with real community impact.
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Gain valuable experience in data analysis within the Third Sector.
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Build a portfolio of data visualisation and impact reporting work.
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Receive support and mentoring from a collaborative and diverse volunteer team.
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Reimbursement of local travel expenses.
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Oxfordshire Discovery College, Didcot
Commitment: To be confirmed with the volunteer – expected minimum 4 hours per month
Reports to: Volunteer Manager
Role Overview
We are seeking a dedicated and detail-oriented volunteer to assist our charity with essential administrative tasks. Your contribution will help maintain efficient operations and support our team in delivering vital services to the community.
Key Tasks
As an Administrative Support Volunteer, your activities may include, but are not limited to:
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Supporting Facilitators: Assist in preparing programs for delivery, including printing and organising resources.
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Office Organization: Help maintain a tidy and well-organised office environment.
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Document Management: Organise and file physical and electronic documents, ensuring easy access.
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Data Inputting: Accurately input data into our systems and databases.
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Database Creation: Assist in creating and maintaining new databases, ensuring data is up-to-date and organised.
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General Administrative Support:
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Answering emails and assisting with routine communications.
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Preparing for events by managing logistics and resources.
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Completing stock takes and keeping inventory organised.
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Skills and Experience
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Attention to Detail: Ensure accuracy and precision in all administrative tasks, especially data inputting.
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Organisational Skills: Ability to manage multiple tasks and prioritise effectively.
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Basic IT Skills: Familiarity with Microsoft Office, Google Drive, and basic database management (training provided if needed).
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Communication Skills: Ability to work well within a team, including collaborating with staff and other volunteers.
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Previous Experience (Optional): Any prior experience in administration, data entry, or office work would be beneficial but is not essential.
What We Offer
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Training: Full training provided for all tasks.
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Flexible Schedule: Volunteer hours can be arranged to suit your availability.
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Regular Supervisions: Supportive check-ins to review your role and tasks.
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Wellness Action Plan: We prioritise volunteer well-being through personalised wellness plans.
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Make an Impact: Your involvement will significantly enhance our ability to provide services effectively.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Department: Facilities Team
Location: Teesside Hospice, 1 Northgate Road, Middlesbrough, TS5 5NW
Time Requirement:Flexible to suit you (within office hours 9.00 to 17.00 Monday to Friday)
DBS Check needed:Yes
Age Requirements: From 18 years old plus
Role Summary:
We’re looking for someone to join Teesside Hospice in our Facilities Team Department to assist with general administration tasks associated within the team responsible for looking after Health & Safety, Maintenance, Property and Equipment.
We’re looking for volunteers to provide valuable administrative support to our Facilities Team. This team plays a key role in managing and maintaining vital resources such as office spaces, meeting rooms, and assets.
As a Facilities Admin Assistant, you’ll be helping to keep things running smoothly behind the scenes. The role can be busy at times, but it’s incredibly rewarding — you’ll be supporting a dedicated team that ensures we deliver the highest standard of care to people with terminal illnesses. Your contribution will help make sure local people receive the best possible care at the end of life.
Key Responsibilities
The role will include working with the Facilities team on different projects, including (but not limited to):
- Assisting with the filing and data entry of new systems and processes
- Input information gathered onto spreadsheets/databases and helping to produce reports
- Supporting with the preparation for audit and regular checks
- Updating and maintaining attendance records, rotas and data to our systems
- Maintaining confidentiality and handling sensitive information with care
Personal Qualities:
- Excellent communication skills and approachable manner
- Ability to work in a busy environment and follow procedures
- Excellent and efficient administration skills, with a high attention to detail
- A good knowledge of Microsoft packages, particularly Excel & Word
- The ability to effectively plan, organise and prioritise workload
Training requirements:
As a Volunteer Administration Assistant, you will complete the following training:
- Teesside Hospice mandatory training
- Volunteer induction training
- Any other training identified as appropriate to the role
Support and Supervision:
Your first line of support and for any enquiries will be the Facilities Team to support you in your role.
Communications:
The Facilities Team will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.
You will be provided with a Teesside Hospice volunteer badge
Benefits:
- 20% discount off purchases made in our shops.
- Opportunities for training and personal development
- Reimbursement of reasonable travel expenses
- Provided lunch if you volunteer for more than 5 hours per day
- Access to discounts with other retailers and companies
- 10% discount in the Northgate Tea Rooms
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role."
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ADMINISTRATOR
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our work has developed and grown over time and we’re now in a position where legacies or ‘gifts in wills’ accounted for a staggering £4.2million last year. We have a lot of administration to do to make sure that we manage these donations with the accuracy, diplomacy and attention they deserve. Every donation comes from a supporter, who has a family or loved-ones who need to know how much we appreciate their help. We work tirelessly to inspire new support.
This role involves:
- Supporting the Legacy Team by providing a range of administrative duties, including dealing with postal, online and telephone enquiries
- Data entry and organisation of our CRM system
- Supporting the development, planning and delivery of our events programme
- Regular legacy case checks
- Filing and archiving memorial paperwork and data
- Organising donations of artwork, etc. for auction or alternative use
- Receiving full induction and training for your role
We are ideally looking for a volunteer that can help in the office once a week, preferably on Tuesdays as this is the busiest office day.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you: This vital role supports local groups across the UK, which are volunteer-run, offering friendship and support to people living with Parkinson's, their families, and friends. As a pivotal part of the local volunteer team, you will help plan group spending for the benefit of people affected by Parkinson's in your community.
What you will be doing: Be an ambassador for Team Parkinson’s, engaging with local staff, volunteers, and your community to ensure the group has the greatest possible impact. Accurately record financial activity, keeping the group and the Parkinson's UK local networks finance team informed of the group's financial position. With local staff support, stay updated on Parkinson's UK's financial policies, sharing them with the group and ensuring compliance. Provide regular financial reports to the committee, including final accounts at the Annual General Meeting. Deal with financial administration, from annual reports to legacy spending, and ensure accurate volunteer expense payments per policy. Be a signatory on the group's bank accounts.
The skills you need: Previous experience in finance, accountancy, or bookkeeping can be valuable but is not essential. You must be confident with numbers and able to lead the group’s finances, possessing confident computer and email skills and openness to using new systems and digital tools. A commitment to the wider charity’s aims and values is essential, as is the ability to contribute to balanced, collaborative, open, and inclusive decisions with committee and local staff.
What's in it for you: Develop valuable leadership, teamwork, and people skills. Play a crucial role in the local Parkinson's community, Team Parkinson’s, and wider local planning, making new friends and building connections. Develop or maintain your accountancy or bookkeeping skills, along with administrative and communication skills; we are happy to provide references.
Disclaimer: As a Branch Treasurer handling personal or sensitive data, you must complete and maintain data protection and confidentiality training. To be a signatory on a local group account, banks will perform a credit check, and we will take up a reference. Volunteers cannot perform this role if they have been declared bankrupt.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ADMINISTRATOR
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Keeping records and data up to date and taking notes at meetings
• Preparing mail-outs
• Answering enquiries
• Accessing the branch Remap Email and Portal accounts
• Booking venues for meetings
• Ensuring branch members are aware of current agreements/activities
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Confident using Microsoft Office, the internet and email
• Comfortable organising the administration of a group
• Able to follow Remap policies and procedures
• Able to understand and apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures and a commitment to our aims and values
You’ll also need to complete the induction checklist and some online training.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travel expenses reimbursed only!
Location: 81 Brigstock Road, CR7 7JH or other areas within Croydon
Duration: Ongoing, flexible commitment
Reports To: Volunteer Coordinator
About Age UK Croydon
At Age UK Croydon, our mission is to reach, involve, support, and connect older people so they can age well in Croydon. We work to reduce loneliness, promote well-being, and ensure older residents have access to the resources and support they need to enjoy a fulfilling later life.
Purpose
As a Volunteer with Age UK Croydon, you will play a vital role in helping us achieve our mission by engaging with the community and providing support. Your contribution will directly impact the well-being of older residents and help foster an inclusive, caring community.
Key Responsibilities
− Reach out to older adults through phone calls, home visits, or community events to reduce loneliness and promote social inclusion.
− Assist in organising and supporting local events, activities, and outreach initiatives.
− Help coordinate and promote access to services such as information and advice, health and wellbeing programs, and social activities.
− Support with data entry, maintaining volunteer and participant records, and administrative tasks as needed.
− Help distribute newsletters, flyers, and promotional materials.
− Assist in raising awareness about Age UK Croydon’s services through community engagement.
− Respect client confidentiality and uphold the dignity and independence of older people.
Essential Skills and Qualities:
- Compassionate, patient, and empathetic nature
- Good communication and active listening skills
- Reliable, respectful, and sensitive to diversity and individual needs
- Ability to work independently and as part of a team
- Basic computer skills (for administrative tasks) are desirable but not essential
Commitment
- Flexible hours, typically ranging from a few hours a week to a regular schedule, to fit your availability
- Commitment to safeguarding policies and confidentiality
Benefits of Volunteering
- Make a positive difference in the lives of older people
- Develop new skills and gain valuable experience
- Meet new people and become part of a supportive community
- Receive training and ongoing support from our team
Age UK Croydon is committed to safeguarding and promoting the welfare of all volunteers and clients. All volunteers will be required to undertake relevant background DBS checks and training.
Thank you for considering volunteering with Age UK Croydon—together, we can help older people age well in Croydon!
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
As a Volunteer Receptionist, you will be the welcoming face of Citizens Advice Sefton, helping clients access our services efficiently and ensuring the smooth running of reception duties during advice sessions.
Please note: To volunteer with Citizens Advice Sefton, you must already have the right to live and volunteer in the UK. We’re not able to offer sponsorship or support any visa applications, as we do not hold a sponsor licence.
Key Tasks and Responsibilities
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Greet all clients professionally and with compassion, creating a welcoming and inclusive environment.
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Monitor client arrivals and check in clients with appointments using our Casebook system.
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Review and update client details using registration sheets or by creating new client records.
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Ensure client registration sheets are available by printing copies from the intranet.
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Scan and return documents handed in by clients and upload them to the correct case record with a note to the adviser.
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Support advisers and supervisors by completing administrative and practical tasks during advice sessions.
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Follow all data protection, safeguarding, and confidentiality procedures.
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Be aware of and follow health and safety protocols including fire evacuation procedures and personal safety guidance.
Skills and Qualities Needed
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Friendly, patient, and approachable manner
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Good communication skills and ability to deal with people in a non-judgemental way
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Organised and reliable
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Basic IT skills and willingness to learn our internal systems (full training provided)
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Able to work as part of a team and take direction from supervisors
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Commitment to the aims and principles of the Citizens Advice service, including confidentiality and impartiality
Training Provided
All reception volunteers will be supported with:
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An induction to Citizens Advice Sefton
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Casebook client management training
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Health & safety and safeguarding awareness
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Ongoing support from the supervisor and training team
What You Will Gain
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Experience working in a busy advice service
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Confidence using IT and working in a client-facing role
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Skills transferable to employment and further volunteering
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The opportunity to make a real difference in your local community
If you’re friendly, organised, and want to contribute to a meaningful cause, we’d love to hear from you.
Empowering individuals in Sefton with free, confidential advice and support to resolve problems and improve their lives and communities

The client requests no contact from agencies or media sales.
Housing for Women is looking for a volunteer with finance and administration experience to support our energetic finance department. This could be someone studying for their ACCA, AAT, CIMA or ACA qualifications, or someone recently qualified who wants some work experience. Previous volunteers have gone on to get employment within the charity sector.
We are looking for a volunteer who can commit to volunteering at least two days a week for a minimum of six months.
This is the perfect opportunity for anyone looking to use their finance skills on a regular basis. If you are looking to gain hands on experience in charity finance in a supportive environment, this is the perfect opportunity for you! We will provide relevant training and help you to identify career development opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a music lover to assist with the listing, sales and dispatch of vinyl records through our established Discogs sales platform. As a Vinyl Specialist Volunteer, you will help us make the most of our fantastic, donated records. From Abba to Ziggy Pop, we get a bit of everything here and that’s why it’s such a special & interesting volunteer role. Best of all you’ll be raising vital funds to support The Hospice of St Francis with every sale!
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.




