Data support volunteer volunteer roles

Level the Playing Field in Development (LPFDev)

Level the Playing Field in Development (LPFDev) is a volunteer-led community challenging harmful narratives and practices in the global development sector through a decolonial lens. By addressing entrenched colonial structures, LPFDev advocates for equity, anti-racism, and decolonisation approaches that move beyond theory into practical solutions. The initiative fosters collective intentionality within the development community, creating safe spaces for open, candid dialogue while promoting more inclusive and just practices. Volunteers are welcomed with openness and creativity, encouraged to contribute their skills, learn collaboratively, and help reshape development into a field rooted in fairness, dignity, and shared global responsibility.

Data Analysis & Writing (Climate Justice Monitoring)

Support our climate justice research team by analysing qualitative and quantitative data collected from climate events and COP negotiations. Translate data insights into clear, compelling reports and briefing notes.

Key Responsibilities:

• Support in the monitoring and collection of data on climate events in line with the research questions
• Analyse data sets related to COP30 and other climate-related events
• Draft reports and briefs on inclusion, equity, and participation patterns
• Collaborate with the research team to develop key findings and recommendations
• Ensure all written outputs are accessible

Skills & Experience:

• Strong analytical skills and data literacy
• Excellent written communication Interest or background in climate justice, policy analysis, or human rights preferred
• Experience with data visualisation is a plus

Minimum Hours per Week

4-6 hours per week

Duration

6+ months

Location: Oxfordshire Discovery College, Didcot
Commitment: To be confirmed with the volunteer – expected minimum 4 hours per month
Reports to: Volunteer Manager

Role Overview

We are seeking a dedicated and detail-oriented volunteer to assist our charity with essential administrative tasks. Your contribution will help maintain efficient operations and support our team in delivering vital services to the community.

Key Tasks

As an Administrative Support Volunteer, your activities may include, but are not limited to:

• Supporting Facilitators: Assist in preparing programs for delivery, including printing and organising resources.

• Office Organization: Help maintain a tidy and well-organised office environment.

• Document Management: Organise and file physical and electronic documents, ensuring easy access.

• Data Inputting: Accurately input data into our systems and databases.

• Database Creation: Assist in creating and maintaining new databases, ensuring data is up-to-date and organised.

• General Administrative Support:

  • Answering emails and assisting with routine communications.

  • Preparing for events by managing logistics and resources.

  • Completing stock takes and keeping inventory organised.

Skills and Experience

• Attention to Detail: Ensure accuracy and precision in all administrative tasks, especially data inputting.

• Organisational Skills: Ability to manage multiple tasks and prioritise effectively.

• Basic IT Skills: Familiarity with Microsoft Office, Google Drive, and basic database management (training provided if needed).

• Communication Skills: Ability to work well within a team, including collaborating with staff and other volunteers.

• Previous Experience (Optional): Any prior experience in administration, data entry, or office work would be beneficial but is not essential.

What We Offer

• Training: Full training provided for all tasks.

• Flexible Schedule: Volunteer hours can be arranged to suit your availability.

• Regular Supervisions: Supportive check-ins to review your role and tasks.

• Wellness Action Plan: We prioritise volunteer well-being through personalised wellness plans.

• Make an Impact: Your involvement will significantly enhance our ability to provide services effectively.

About Gresham College
Gresham College is a charity providing high-quality, free education to the public across a broad range of subjects. For more than 400 years, the College has stimulated a love of learning, intellectual curiosity, academic rigour, professional expertise, and freedom of expression.

Originally based in the City of London, Gresham lectures are now also streamed online worldwide and have attracted more than 51 million views. To watch, please visit our website or search for us on YouTube.

The College is now in year five of an exciting five-year plan, with the primary aim of increasing and broadening the audience we reach. Working at Gresham College is hugely rewarding due to the breadth of subjects covered and the intellectual reputation of our speakers.

Role Description

Are you highly organised, tech-savvy, and detail-oriented? We’re looking for a reliable volunteer to support our Content Curator in auditing our extensive digital archive of over 3,000 lecture videos.

Time Commitment

Minimum 4 hours per week for at least two months.

Flexible working hours and remote working available.

Initial training period (first two weeks): must be available for half a day per week in our central London office.

What You’ll Be Doing

Your primary responsibility will be auditing our online video archive, including reviewing lecture web pages to ensure they contain all key assets:

• Video recordings
• Audio files
• Transcripts
• Lecture descriptions

This role involves repetitive tasks and requires accuracy, consistency, and mental stamina.

Following the audit, you may also help with:

• Writing short lecture descriptions where missing
• Sourcing or assigning appropriate imagery for lecture pages
• Other general content and data management tasks as needed

What We’re Looking For

• Reliable and committed; able to meet deadlines and agreed hours
• Highly IT literate, with strong Excel skills
• Excellent attention to detail and accuracy
• Comfortable with repetitive, screen-based work
• Good communication skills; able to work both independently and collaboratively
• A strong sense of confidentiality and data security

Training and Support

Full training will be provided, and you will be supported throughout by our friendly team.

Why Volunteer With Us?

• Gain valuable experience in digital content management
• Contribute to improving access to a unique archive of educational resources
• Develop skills relevant to digital curation, content auditing, and library/information services

Expenses

Out-of-pocket expenses will be reimbursed if agreed in advance. Receipts must be provided.

Equal Opportunities

Gresham College encourages applications from individuals of diverse backgrounds.
We are committed to fairness, consistency, and transparency in selection decisions. Panel members follow principles of equality of opportunity and fair selection.

Why we want you: This vital role supports local groups across the UK, which are volunteer-run, offering friendship and support to people living with Parkinson's, their families, and friends. As a pivotal part of the local volunteer team, you will help plan group spending for the benefit of people affected by Parkinson's in your community.

What you will be doing: Be an ambassador for Team Parkinson’s, engaging with local staff, volunteers, and your community to ensure the group has the greatest possible impact. Accurately record financial activity, keeping the group and the Parkinson's UK local networks finance team informed of the group's financial position. With local staff support, stay updated on Parkinson's UK's financial policies, sharing them with the group and ensuring compliance. Provide regular financial reports to the committee, including final accounts at the Annual General Meeting. Deal with financial administration, from annual reports to legacy spending, and ensure accurate volunteer expense payments per policy. Be a signatory on the group's bank accounts.

The skills you need: Previous experience in finance, accountancy, or bookkeeping can be valuable but is not essential. You must be confident with numbers and able to lead the group’s finances, possessing confident computer and email skills and openness to using new systems and digital tools. A commitment to the wider charity’s aims and values is essential, as is the ability to contribute to balanced, collaborative, open, and inclusive decisions with committee and local staff.

What's in it for you: Develop valuable leadership, teamwork, and people skills. Play a crucial role in the local Parkinson's community, Team Parkinson’s, and wider local planning, making new friends and building connections. Develop or maintain your accountancy or bookkeeping skills, along with administrative and communication skills; we are happy to provide references.

Disclaimer: As a Branch Treasurer handling personal or sensitive data, you must complete and maintain data protection and confidentiality training. To be a signatory on a local group account, banks will perform a credit check, and we will take up a reference. Volunteers cannot perform this role if they have been declared bankrupt.

Admin Volunteer – Join Our Team!
Help Healthwatch Barking & Dagenham run smoothly by supporting with office tasks like data entry, filing, and reports.

We’re looking for:
✅ Organised, reliable and friendly people
✅ Basic Microsoft Office skills
✅ Attention to detail

What you’ll get:
�� Full training & support
�� Travel expenses covered
�� Job references & great experience
�� Meet other volunteers

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

RSPCA London South East Branch

This is an exciting opportunity to pass on your legal and GDPR compliance expertise whilst helping the RSPCA to; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.

Overview of the Branch Trustee – Legal and GDPR opportunity

We are looking for an enthusiastic and passionate person, with a legal background, who could devote their time to volunteer as a trustee at the London South East Branch and support us with GDPR compliance.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Legal and GDPR

• Assist the Branch in ensuring that activities are GDPR compliant and reviewing and updating the Branch processing activities register.

• Support the Branch in developing and updating Branch policies, particularly the Branch privacy notice and internal data protection policy, to make sure they are compliant.

• Support the Branch when liaising with external specialist providers such as HR and health and safety specialists.

• Support with liaising with external specialists for advice on shop leases when necessary.

• To assist the Branch when developing new schemes, such as providing welfare assistance to those on low incomes, to ensure any new schemes are GDPR compliant.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.

• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.

• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).

• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.

• Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.

• Be aware of the outcome of regional board meetings and support regional initiatives.

• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.

• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside legal and GDPR compliance experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Legal and GDPR

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.

• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.

• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.

• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.

• Trustees are elected for a 12-month term each year.

• Reasonable expenses will be reimbursed.

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.

• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

We are looking for volunteers who can help informal carers with form filling for applications for Carers Allowance, Attendance Allowance, PIP and Blue Badges. Many of the carers that we work with are entitled to claim these benefits but find that the form filling element is challenging. We want to support them in this.

About us: 

Barnet Carers has a long history of supporting unpaid carers living and/or caring for someone living in the London borough of Barnet. We are a charitable organisation delivering reliable and accessible support for ‘unpaid’ carers and young carers in Barnet. Our mission is to ‘enable all carers to thrive’ by empowering them to live the life they want, whilst carrying out a caring role. 

What you will be doing: 

• Assisting someone to fill out a benefit form over the phone, via video call  or in person at our Office in North Finchley (if you live locally to us in Barnet).
• Working as part of a team with other Barnet Carers volunteers and members of staff, as well as individually.

To be a Form Filling Volunteer, you will need good communication skills, to be friendly, approachable, able to handle confidential data and sensitive information, have good IT skills and a willingness to learn.

You will be given training on benefits and form filling as well as any other additional training required for the role. The role will be remote or based at our office in Finchley.  All we ask is that you can commit to the role for at least 4 to 8 hours per month for a minimum of six months. You will be able to choose the hours that are convenient for you.

Why you will enjoy it: 

This is a real chance to make a difference in people's lives by supporting them in accessing valuable benefits. You will learn new skills and build experience of working with a wide range of people from different backgrounds.

What we can do for you:

You will be given training on benefits and benefit form filling as well as any other training needed for this role (if you do not already have experience of this area of work).

What we are looking for: 

We are looking for empathetic people who are keen to support informal carers.  There are a number of attributes and skills that we are looking for: 

• Good communications skills 
• Friendly and approachable 
• Able to handle personal data sensitively and confidentially 
• Happy to work as part of a team either in person or remotely 
• Good IT skills 
• A willingness to learn.

VOLUNTEER ADMINISTRATOR

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Administrator volunteers are the lynchpin our local branch activities. They act as the first point of contact, ensure useful information is circulated to other members and help us make sure we keep all the data and details we need up to date.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Keeping records and data up to date and taking notes at meetings

• Preparing mail-outs

• Answering enquiries

• Accessing the branch Remap Email and Portal accounts

• Booking venues for meetings

• Ensuring branch members are aware of current agreements/activities

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Comfortable organising the administration of a group

• Able to follow Remap policies and procedures

• Able to understand and apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures and a commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

The Finance Volunteer role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their Finance Volunteers tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Time commitment

This also varies, but it’s generally around 1-2 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us

Role Profile

Job Title: Community Engagement Volunteer – Norfolk & Suffolk Victim Care Service

Place of Work: Office & Community based

Hours of Work: Minimum of 8 hours per month

Reporting to: Partnerships & Inclusion Lead

Screening: Enhanced DBS check & Non-Police Personnel Vetting (NPPV) – Level 2 (?)

We accept applications from people with a wide range of skills & experiences. Existing knowledge & previous experience are not essential and a full training program will be provided as part of the role. The victims of crime that face our service are of a wide range of people and we are searching for a wide range of volunteers to suite the needs of our service users.

Purpose of the role

To support and work alongside our Partnerships & Inclusion Manager on face-to-face- visits at conferences and events in the community. You will provide direct support to victims of crime in the local community and complete satisfaction surveys for the service, and sign post them on to other local services based on their individual needs..

Activities

· To Support the Partnerships & Inclusion Manager, and other case workers at events. This doesn’t necessarily have to mean you will take a lead at these events but you will be there for face-to-face support for the service users. This could include general chat, making hot drinks, and delivering leaflets, and sign posting to local services.

· You will engage with the public and promote the service to victims of crime, sometimes on occasion where the crime is historic. You will support the Partnerships & Inclusion Manager with running sessions within the community.

· You may come into contact with service users on the tail-end of their journey and will sign post them to any additional services which may help their needs. This could include regular check-ins and follow-ups to see if the service users have used the services available to them.

· Engage with local Universities to spread awareness of the service, common crimes more broadly, and be a part of the overall prevention of crime.

· You will gain a general understanding of the service and the types of crime local to Norfolk & Suffolk. This could include data analysis, crime prevention tactics, and sharing and communicating this information to the general public, service users, and team members as a whole.

· You will be a part of a group that provides initial support to service users and play a front-facing part of the service.

· You will listen to the needs of service users and link them up with relevant support available within the community.

· You will work in partnership with other services and charities to understand what is on offer for Victims of Crime.

· You will support and fill in for practitioners at events which could include for some of our volunteers the opportunity to deliver talks at places such as schools. This includes all other Catch22 policies and legal obligations such as adherence to GDPR.

· You will collect survey responses but also liaise with Partnerships & Inclusion Manager and other team members to respond to the survey if required.

· Ensure that our service users are kept safe and adhere to Catch22’s safeguarding policies and procedures.

Skills & Qualities

· Has an interest and enthusiasm for the Criminal Justice System and a want to care for those that have been a victim of crime.

· Any skills which may be of use to the role such as an ability to analyse and present data.

· Time management skills.

· Excellent communication skills.

· Ability to relate to people from all walks of life.

· Good Administrative & organisational skills.

· Excellent listening skills.

· Ability to collaborate and work independently when needed.

· Understand the confidentiality of individuals.

· Be approachable, friendly and welcoming.

· A non-judgmental and empathetic manner.

· Ability for basic IT systems such as Microsoft Word.

Entry Requirements:

To volunteer for NSVCS, you must be over 18 and of good character. You will have a caring nature and non-judgmental attitude.

The ability to work from our office and willingness to travel to support community engagement across Norfolk and/or Suffolk.

Our Commitment to You:

NSVCS will provide volunteers with suitable training to enable you to fulfill your role in the community.

We also commit to training volunteers more broadly to help them develop their communication skills, admin skills, and grow your understanding of the impact of crime on victims.  We commit to continuing your training through out your volunteering career and encourage our volunteers to learn more about specialist issues, and to keep up-to-date with developments in policy & practice.

A reimbursement of travel in line with our Volunteers Policy.

How to Apply:

Please see role profile on how to apply for this voluntary position. 

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

Remote Family Support Volunteer – Live Chat

We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.

Organisational values:

Mission: We build better family lives together.

Vision: Families should have access to active support and understanding. 

Values: Trustworthy, Compassionate and Collaborative

Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.

Supervised by: The Shift Supervisor

 Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:

·Provide emotional support to family members via our live chat service

·Use the Family Lives support model and tools to provide an empathic responses

·Ensure that all service users receive a high quality experience

·Sign post users to other agencies for information and additional support

·Complete conversation data records

·Alert the shift supervisor to any difficult situations

General: Volunteers should be willing to:

·Attend the relevant volunteer training

·Maintain confidentiality and adhere to the other policies and procedures of the organisation

·Participate in regular support, supervision meetings and learning sessions as agreed

For home based volunteers only:

·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home

·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties

 Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.

Location: working remotely from home

 You need to be a UK resident.

Supervision and Support:

·Supervision during shifts

·Debrief after every shift

·1 to 1 supervision every 6 months

·Staff available outside of shift within office hours

·Annual review

The Benefits of Volunteering:

·Satisfaction in making a real and lasting difference to families who are struggling

·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience

·Being part of a team of Family Lives volunteers and staff

·Personal development

·Opportunities to meet and interact with a wide range of people

·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre

·Flexible hours

Volunteer Person Specification. We are looking for individuals who:

·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role

·Have an ability to respond empathically to emotional content

·Good written and verbal communication

·Have good keyboard skills and IT skills, with a minimum of 45 wpm

·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting

·Have a fluent, descriptive and expressive use of English

·Can remain open minded and non-judgemental

·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures

·Willing to commit to attending regular supervision and support sessions

·Willing to work as part of a team

·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.

Typing Task Prior to Application for Live Chat

Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 45 words per minute. 

Please take a screen shot and send it across with your application

You can have up to 3 attempts and decide which result you would like to forward as part of your application

Typing task

Go to the website typingtest

You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).

We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.

Our next training groups are:

Tues 16th Sept = Please note different day

Wed 24th Sept

Weds 1st Oct

Weds 8th Oct

Wed 15th Oct 

 10am - 2pm 

Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.

Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local branch Finance/Treasurer volunteer, you’ll make sure your branch gets the most for its money.

You’ll maintain income and expenditure records to document and report on branch finances. You’ll manage their accounts and make financial information easy to understand.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Accurately maintaining income and expenditure records to  document and report on branch finances

• Offering objectivity around the spending of money and ensuring money is spent in a cost-effective manner

• Approving income and expenditure with the other branch bank account signatories

• Ensuring that our financial requirements and policies relating to group finances are followed

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Confident using Microsoft Office, the internet and email

• Experience in bookkeeping, budgeting, and planning income and expenditure

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal data safe

• A commitment to our aims and values

You’ll also need to complete the induction checklist and some online training.

Where will I volunteer?

The Finance Volunteer role is largely home based, but it varies from branch to branch – some branches hold in-person meetings once a month or so, and their Finance Volunteers tend to be based in the area the branch covers.

If it works better for you, however, there’s a possibility this role could be done remotely.

Your local branch will be able to provide more information.

Time commitment

This also varies, but it’s generally around 1-2 hours a week.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.

To enhance the Safe Space service provision as experts by experience, supporting service users and their peers on their recovery journey.

Main Responsibilities

To work closely with the HFEH Mind Safe Space team in supporting, encouraging and motivating the people that attend our services in their mental health recovery journey. Utilising their knowledge gained through lived experience and promoting recovery through visual recovery

Tasks

· Signpost Safe Space attendees to appropriate support services

· Supporting with Self Referrals to community support services

· Promote recovery by means of visible recovery

· Promote mental health and applicable community services

· Utilise listening and communication skills to support individuals attending the Safe Space Service

· Conduct follow-up calls and face-to-face appointments supporting the recovery journey

· Assist with the completion of recovery plans

· Motivate and encourage community engagement

· Support with the development and updating of borough resources and asset mapping

· Co-facilitate with psycho-educational or informational groups

· Support service users with paperwork

General Responsibilities

• Attend and conduct required training in line with company guidelines

• Attend monthly supervisions as agreed with supervisor

• Contribute ideas and feedback to improve service provision

• Abide by company policies and procedures

• Undertake any other duties commensurate with the level of the role.

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.

• Share our commitment to safeguarding adults and children at risk of harm.

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.

Type of person we are looking for:

Essential

· Knowledge and understanding of issues facing someone with a Mental Health illness/disability

· Knowledge and understanding of utilising mental health services

· Excellent communication skills

· Excellent listening skills

· Willingness to embrace empathy and compassion

· Ability to work with Safe Space service Users demonstrating a non-judgmental attitude and withholding bias

· Clear understanding of professional boundaries

· IT literate

· Able to support service users with form filing and making phone calls

· An understanding of the importance of professional integrity in relationships with service users, peers and other relevant professionals.

Desirable

· Knowledge and understanding of issues facing someone with a other support needs/services e.g. substance misuse, domestic abuse, debt, homelessness

· Knowledge of the borough and support available

· MS office proficient

· Experience/ knowledge of the Health and Social Care Sector

Time commitment and expenses:

· Minimum of 8 hours per week during (our core hours of 2PM – 10PM. )

· We request a minimum commitment of 6 months of volunteering after the completion of your induction.   

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.