Day centre support worker jobs in London

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.

About the Digital Officer role:

The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal. 

As Digital Officer you'll work closely with the team and with fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.

What you’ll be doing

• Supporting the day-to-day management and optimisation of our website and fundraising microsites
• Working with teams across the charity to deliver impactful digital content and fundraising appeals
• Writing deliver engaging, accessible and optimised digital article content to support fundraising activities and key charity objectives. 
• Working with the wider digital team to embed and promote digital best practices and deliver training to build digital skills across the organisation
• Managing multiple projects and priorities effectively to ensure the efficient and timely delivery of digital work.
• Supporting with performance measurement and reporting on content and campaign performance using analytics tools.

About you

The successful candidate will need:

• Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
• Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
• Excellent copywriting, editorial and proofreading skills.
• Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
• Ability to communicate, work collaboratively and build good working relationships.
• Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.

The following are beneficial but not essential:

• Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
• Experience in a similar role within a complex organisation, charity, or health/science organisation.
• Experience of working with contractors, agencies, and freelancers.
• Qualifications, training or demonstrable experience in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.

If this sounds like you, we’d love to hear from you!

What we offer

• Hybrid working between home and Chelsea with occasional travel to Sutton
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

About the role:

Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.

As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.

At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.

About you:

• You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
• You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
• You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
• You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
• You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed and suitable applicants invited to interview online via Microsoft Teams as applications are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered. 

A second stage interview will be arranged for suitable candidates in service in Lewisham. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Housing Support Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Support Worker

Location: Brent. This is a floating support service which means locations vary from outreach sites, personal homes, and our office.Please be kindly aware although there is step free access at our base office, we cannot guarantee step free access in our outreach sites and participant homes.

Salary: £28,800 (Annual)

Shift Pattern:  5 month fixed term contract, 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, have substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support participants will all aspects of their housing needs to support them ensure sustainable housing.
• Co-create tailored support plans which are centered towards the participants needs.
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centered environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Understanding of the housing support needs that people with multiple, and complex needs face
• Knowledge of external environment to support those who have experienced or are experiencing homelessness
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Night Support Worker

Location: London Borough of Tower Hamlets

Salary: £28,808.00 per annum (par rota)

Hours: Hours: 40 hours per week including weekends.

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for a Night Support Worker within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

Who we’re looking for

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

To be successful in the role you must be able to:

· provide dynamic person-centred support to residents

· ensure at all times the environment is safe and welcoming for all

· work together in a team to deliver a psychologically informed environment

·  

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Peer Support Workers
Reference: 355
Responsible to: Senior Centre Support Worker – Social Support
Working hours: 1 x Full Time 37.5 hours per week and 1 x Part Time 22.5 hours per week
Contract: 1 Year Fixed Term (Subject to Contract Extension)
Salary: £25,233 per annum
Based: St Albans, Stevenage or Hatfield

We are pleased to be able to offer an opportunity for two Peer Support Workers to join our thriving team.

About the Services

The Social Support service delivers flexible and person-centred support across our Wellbeing Centres in St Albans, Hatfield, and Stevenage. The service is designed to respond to the individual needs of clients, supporting people to improve their wellbeing, build confidence, reduce feelings of isolation, and access community services and resources.

About the Role

The role involves managing a one-to-one client caseload while contributing to the delivery of Social Support Groups. Through personalised support, the post holder will offer emotional support and empower individuals to focus on what matters most to them, working towards meaningful and achievable changes in in their lives.

The Social Support service provides tailored, personalised support based on each individual needs.  This includes using a range of tools and techniques to help people improve areas of their life they may be struggling with.  Grounded in the values of Hope, Courage, Togetherness and Responsiveness, the service aims to empower individuals on their journey towards improved wellbeing.

As a Peer Support Worker you will:

• Offer 1-1 support in St Albans, Hatfield and Stevenage, and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• Deliver Social Support Groups within our Wellbeing Centres
• Work with clients to identify their individual needs and support them through a personalised, person-centred approach
• Support clients in a variety of settings, including within the community, their home, and our Wellbeing Centres
• Play an integral role in embedding HMN’s values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Ensure the consistent delivery of a high quality, responsive service that promotes wellbeing and positive outcomes for clients

The successful candidate will have significant proven knowledge of models and services to meet the needs of adults with mental health needs and of delivering mental health services within a health and social care setting as well as an understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 4th June 2026.
Interviews will be held at our Watford Wellbeing Centre on 11th June 2026.
Please note: Due to high numbers of expected applicants, we may close this advert early.

N.B. Please quote reference number 355 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.

The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+. 

This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation. This role serves as the link between our services and the local community.

We are seeking a person who is dedicated, able to form professional relationships in challenging situations, understands crisis intervention and can lone work with confidence and with the support of the wider team. You will have an understanding of crisis and risk planning, developing trusting professional relationships and have the ability to work proactively with the support of the wider team.

Key Responsibilities:

· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.

· Engage marginalised communities to improve access to mental health services and reduce stigma.

· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.

· Deliver culturally appropriate engagement and awareness activities in partnership with local services.

· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.

· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.

· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.

About You:

· Experience in mental health, crisis intervention, or community outreach.

· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.

· Ability to provide trauma-informed, person-centred support.

· Excellent communication and partnership-building skills.

· Passion for reducing mental health stigma and improving access to support.

Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

This is an exciting opportunity to make a real difference by supporting residents with social, practical and wellbeing needs at the point they need it most.

This role involves shift work, including weekends, so we’re looking for someone flexible, proactive, compassionate and confident working in a busy setting.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and  Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

 

Why Work for Us

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme

This is an exciting opportunity to shape and deliver the voice of our organisation, bringing our work to life, strengthening our profile, and supporting campaigns that drive meaningful change. You’ll play a key role in amplifying the experiences and perspectives of the communities we work alongside, ensuring their stories are heard with clarity and impact.

We’re looking for a confident and creative communicator with a strong instinct for storytelling. You’ll be experienced in producing engaging content across digital, media and campaign channels, able to tailor messages for different audiences, and comfortable building relationships that help extend our reach and influence.

Joining a values-driven organisation at the intersection of law, campaigning and social justice, you’ll take ownership of day-to-day communications while contributing to a wider mission and supporting long-term, systemic change. This is a hands-on role with real scope to innovate, grow your skills, and make a tangible difference.

Main Responsibilities

• Deliver engaging and consistent communications across digital, media and campaign channels to support PILC’s profile and impact
• Work collaboratively with colleagues to turn casework, legal work, and campaign activity into clear, accessible, and audience-friendly public communications
• Manage core communications channels, including website, social media, and newsletters, using insight to improve reach and engagement
• Support campaign activity and external engagement, including press, digital content, newsletters and events 

Benefits

• 25 days holiday per year with 7% employer pension contribution, plus additional time off over Christmas when our office closes
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture
• Laptop and mobile phone
• Access to our 24-hour Employee Assistance Programme
• Learning and development budget
• Enhanced support when you need it most, including enhanced sick pay and family leave

How to apply

Please complete the application form and equality and diversity monitoring form on our website. Please note, we do not accept CVs. 

We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.

To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.

Closing date: 23.30 Sunday 14th June 2026

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Crisis House Support Worker  
Reference: 325
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours
Working days: Shifts available covering 7-day rota: Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am
Based: Crisis House – Hemel Hempstead 

About the Service
Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis.

The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:

• To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
• To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
• To remain a source of independent support for all Service Users.
• To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.

About the Role
As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 29th May 2026  
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 325 when completing your application for this role. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Who We Are

The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds.

The Gateway is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat.

The Team

Exactly as it says on the tin, the Essential Services Team was set up to deliver essential services and we’re really excited to be restructuring the team. Whilst our Intervention Team works with members to figure out their next steps around housing etc. the Essential Services Team work to make sure that everything is in place we all get to spend time in clean, safe, friendly surroundings.

Working alongside an amazing team of volunteers the Essential Services Team provide it all, hospitality to housekeeping and everything in between.  From welcoming members at reception to helping out with laundry, to making sure the place is clean and comfortable and well maintained, that we have enough of everything, that all the admin is taken care of and and that there’s something nutritious for lunch, the Essential Services Team are at the centre of everything we do – effectively, they are the engine that keeps the 999 Club running.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, creating the best environment and providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a flair for hospitality and a no- nonsense, positive attitude looking to make a difference in their community.

This vacancy provides a development opportunity so we are only inviting applications from people who already volunteer with us or have done so in the past.

Good to Know

Based mostly in the Gateway, a busy and occasionally unpredictable environment

May involve dealing with distressed individuals or managing challenging behaviours

Regular contact with people who may be experiencing crisis or hardship.

The hours are 08:45am – 3:30pm, Monday to Friday

Benefits Include

· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days 

· 3% pension contribution on qualifying earnings

· Employee Assistance Programme 

· Cycle to work scheme 

· The opportunity to be part of a truly amazing team doing truly amazing work

Interviews will be held, in person, on site on Tuesday 09th June 2026

Complex Needs Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Complex Needs Recovery Worker

Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs.

About the Role

We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community. 

As a  Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Provide person-centered support to residents, helping them rebuild their lives and transition back into the community.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies. Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment.
• Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
• Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements.
• Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
• Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals. 

About You

We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Advice & Information Worker (Havering)

WORKING HOURS: 21 hours per week

SALARY: £27,196 pro rata; (£16,318 for 21 hours actual)

CLOSING DATE: Monday 1st June by 12pm

PROPOSED INTERVIEW DATE: Tuesday 9th June

Age UK Redbridge, Barking & Havering offers an Advice & Information service to support older people living in the boroughs of Redbridge, Barking & Dagenham and Redbridge which is free, independent and confidential to older people, their relatives, carers and friends. We offer support with benefits maximisation to make sure people receive everything they are entitled to, housing issues, social care needs, health and disabilities, advice on energy efficiency and fuel poverty, to assistance with form filling and leisure.

We are recruiting an Advice Worker to cover the London Borough of Havering. This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Havering. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Community Outreach Worker (Bounce Back) x 3
Reference Number: 357
Reports to: Senior Community Outreach Worker/Team Lead
Contract: Permanent
Hours: 37.5 hours per week (Full time, Monday – Friday 9am – 5pm)
Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett and Albany Lodge in St. Albans.

About the Role:

The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.

The Bounce Back Worker will be based at Kingfisher Court, Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court, Albany Lodge staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.
• Provide practical and emotional support to encourage patients to develop their independence within their local community.
• Facilitate a smooth discharge from hospital back to the community.
• Have a solid understanding on the dual effect of mental health and drugs and alcohol.
• Monitor outcomes and evaluate the service.
• Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

The closing date for applications is Friday 5th June at 5pm.
Interviews will be held on Friday 12th June and Monday 15th June at the Watford centre.
N.B. Please quote reference number 357 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.