Digital marketing manager jobs in Islington, greater london

Community Marketing Manager  for CharityConnect/CharityJob

12-month Fixed Term Contract - Hybrid  £37,000 - £40,000

CharityJob is the UK's most trusted job board for the charity sector.   CharityConnect is our community platform.  In 2026/27 we're integrating CharityConnect more closely with CharityJob, and turning it into something the sector wants to be a part of.   The strategy is in place. What's needed now is someone with the energy, creativity and commercial instinct to execute it. 

You'll have genuine ownership, a clear brief, and the opportunity to build something the sector will love. 

What you'll be doing 

This is a hands-on, varied role. You'll own the day-to-day running and growth of Charity Connect, managing the community, planning and delivering events, running email and social campaigns, building sector partnerships, and growing our audience. 

You'll be: 

• Managing our online community.Seeding discussions, supporting super users and refreshing content 

• Planning and delivering a minimum of 10 networking events across the year, including sourcing and managing high-profile sector speakers 

• Driving audience and registration growth through targeted email campaigns and owned channel activity 

• Increasing in-platform engagement through relevant content

• Working with our product and design teams to integrate the CharityConnect and CharityJob brands, creating clearer user journeys between the two platforms 

• Building relationships with sector bodies for co-branded content partnerships 

• Managing early-stage commercial activity including newsletter sponsorship and event sponsorship 

• Owning our KPI framework, reporting monthly to the senior team against agreed targets 

You'll thrive in this role if you 

• Have experience in community management and/or digital marketing, ideally within a membership body, media brand or digital platform 

• Are a strong, confident communicator who can craft discussion threads, newsletters and emails that genuinely engage our community 

• Know how to grow and engage an online audience and have the data literacy to understand what's working and what isn't 

• Are organised enough to juggle events, campaigns, partnerships and community management simultaneously

• Can build relationships with senior sector figures.From event speakers to commercial sponsors, and make them feel valued 

Experience with email platforms, OneSignal, basic SEO and sponsorship relationships would be a bonus, but we're more interested in the right person than a perfect checklist. 

Location:  Hybrid. Tuesdays and Thursdays in our Kingston Upon Thames office 

We're committed to building a team that reflects the diversity of the sector we serve. We welcome applications from all bac kgrounds 

This role is focused on providing strategic communications leadership to the Global Disability Innovation Hub (GDI Hub), with an emphasis on web and digital media. The ambition of this role is to support GDI Hub into its next 10-years (having just celebrated our 10-year anniversary), with ownership of our expansive web and digital portfolios.

The post holder will work with the Director of Global Engagement and the GDI Hub comms team to elevate the organisation’s portfolio of public facing touch points. The role will combine core responsibilities of website ownership and content development, alongside providing experienced and strategic leadership for the communications function. 

GDI Hub has evolved from a start-up to an established medium sized organisation in the last 10 years. This new role is strategically important in defining the future direction of the organisation's web presence and communications strategy while providing senior level leadership and expertise within the team.

A key requirement of this role is to provide deep technical knowledge of website management and development, enabling the post holder to systematically consider GDI Hub’s online portfolio and strategically develop our websites and digital footprint in a way that builds engagement, increases impact and supports storytelling. This includes developing client-facing digital assets that clearly showcase GDI Hub’s brand, products and impact to external audiences such as funders, partners and media.

The role will initially be focused on the digital portfolio with responsibilities both for content, platform management and longer-term vision.  A key focus will also be editing and curating strong narratives to showcase the depth and breadth of GDI Hub’s work. As part of a small but highly proactive and ambitious team, this position will have a strong output focus

This senior position will in time take on line management responsibilities for two members of the communications team. Management experience is essential, as is a track record for leading a fast-paced communications and content team, with responsibility for project and programme outputs. The role will require the ability to balance priorities, manage incoming requests and ensure the communications function is delivered in a streamline and strategic way.  

They will also lead the strategic thinking required to align GDI Hub’s web and digital platforms to present a collective voice, dynamic and vision of the organisation. Suitable candidates will showcase broad experience in communications including content capture and amplification (socials), digital design, web development and event delivery, both online and in person. 

Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. This role will work closely with members of the GDI Hub team, including Senior Leadership, and will interact with external partners, collaborators and stakeholders. GDI Hub is a dynamic workplace and we encourage open and positive dialogue between team members and collaboration across all tiers of the organisation. 

We are looking for a candidate with strong technical, communications and digital skills, alongside the ability to think strategically, supporting GDI Hub’s vision for its communications function in the coming years. The ability to work in a fast-paced environment is essential, as is a positive, can-do approach. 

Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar

We are looking for a candidate who can use their organisational and marketing skills to help attract and engage those shaping the future of education!

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.

About the role

The National Institute of Teaching is seeking a highly organised and proactive Marketing and Recruitment Coordinator to support the delivery of our marketing and recruitment activity.

This is an exciting opportunity to join a purpose-driven organisation working to improve the quality of teacher and leader development across England. At the NIoT, we believe that teaching is a fundamental societal good, a privilege and a responsibility. This belief shapes our work and our commitment to supporting teachers and school leaders to make a lasting difference for children and young people.

In this role, you will support the development and delivery of marketing campaigns, help create engaging recruitment and marketing content, coordinate activity across the team, and maintain high-quality systems and processes. You will also support reporting, budget management, CRM use, and the development of standard operating procedures.

We are looking for someone with excellent organisational skills, strong attention to detail, and the ability to communicate clearly and professionally. You will be confident working with data, documents and digital tools, and able to build positive working relationships with colleagues across the organisation.

You do not need to have worked in education before, but you will need to share our commitment to the aims of the National Institute of Teaching and have a genuine interest in the value of teachers, school leaders and high-quality professional development.

This is a hybrid role, with an expectation that the postholder will work from the office at least once a fortnight, and occasionally more frequently where required to meet business needs. The role also involves occasional national travel, which may include overnight stays.

Key benefits

• Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
• Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
• Pension – entry to the Local Government Pension Scheme.
• Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
• Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
• Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
• Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
• Support – our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
• Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our vacancies page.

Closing date: 31 July 2026.
Interview dates: 10 and 11 August 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.

Digital Marketing Manager

The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position offers an exciting opportunity to lead strategic marketing initiatives for a reputable charity, making a meaningful impact through innovative campaigns and community engagement.

Key Responsibilities

• Develop and execute comprehensive digital marketing strategies to increase outreach and engagement.
• Manage content creation across various digital channels, ensuring alignment with brand messaging.
• Analyse campaign performance data to optimise results and report on key metrics.
• Coordinate with external partners and internal teams to deliver high-impact marketing projects.
• Oversee social media platforms, email marketing, and website content to enhance the organisation’s online presence.
• Stay informed of digital marketing trends and incorporate best practices to keep campaigns fresh and effective.

Person Specification

• Proven experience in digital marketing, preferably within the charity or non-profit sector.
• Excellent understanding of digital marketing tools and platforms, including social media, email marketing, and analytics.
• Strong project management skills, with the ability to manage multiple campaigns simultaneously.
• Effective communication skills to liaise with diverse stakeholders and convey campaign messages clearly.
• Self-motivated and proactive, with a creative approach to problem-solving.
• Ability to work independently within a collaborative environment.

What’s on Offer
Salary: £36,500 - £38,500

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Digital Marketing Manager

The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position offers an exciting opportunity to lead strategic marketing initiatives for a reputable charity, making a meaningful impact through innovative campaigns and community engagement.

Key Responsibilities

• Develop and execute comprehensive digital marketing strategies to increase outreach and engagement.
• Manage content creation across various digital channels, ensuring alignment with brand messaging.
• Analyse campaign performance data to optimise results and report on key metrics.
• Coordinate with external partners and internal teams to deliver high-impact marketing projects.
• Oversee social media platforms, email marketing, and website content to enhance the organisation’s online presence.
• Stay informed of digital marketing trends and incorporate best practices to keep campaigns fresh and effective.

Person Specification

• Proven experience in digital marketing, preferably within the charity or non-profit sector.
• Excellent understanding of digital marketing tools and platforms, including social media, email marketing, and analytics.
• Strong project management skills, with the ability to manage multiple campaigns simultaneously.
• Effective communication skills to liaise with diverse stakeholders and convey campaign messages clearly.
• Self-motivated and proactive, with a creative approach to problem-solving.
• Ability to work independently within a collaborative environment.

What’s on Offer
Salary: £36,500 - £38,500

Working pattern: Full time, Extremely flexible hybrid working 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

Are you an experienced Brand Marketing Manager who enjoys leading campaigns from brief through to completion?

Great Ormond Street Hospital Charity is looking for a Brand Marketing Manager to join us on a 12-month maternity cover contract. This is an exciting opportunity to lead high-profile brand marketing projects, working across the organisation to deliver campaigns that build awareness, support fundraising and strengthen one of the UK's best-loved charity brands.

This is a genuinely end-to-end marketing role. You'll work from campaign briefing and planning through to agency management, creative development, launch, evaluation and presenting results to stakeholders. Working with colleagues across fundraising, communications and the hospital, you'll balance strategic thinking with hands-on project delivery to bring ambitious ideas to life.
 

We're looking for someone who is confident managing multiple stakeholders, presenting recommendations to senior leaders and building strong relationships across a complex organisation. If you enjoy bringing people together, managing agencies and delivering integrated campaigns that make an impact, we'd love to hear from you.

Salary

The salary for this position is £45,754 per annum and this is a 12-month fixed term maternity cover contract. In line with our hybrid working policy, there is a requirement to be in the office two days per week.
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead integrated brand marketing campaigns from brief through to delivery, evaluation and continuous improvement. 
• Manage campaign planning, timelines, budgets and agency relationships to ensure projects are delivered on time and to a high standard. 
• Work closely with fundraising, communications and other teams to develop marketing campaigns that support organisational priorities. 
• Translate audience insight and brand strategy into compelling campaign activity across multiple channels. 
• Build strong relationships with stakeholders across the organisation, influencing decisions and ensuring campaigns remain aligned to brand objectives. 
• Present campaign plans, recommendations and performance updates to a range of audiences, including senior leadership. 
• Evaluate campaign performance and use insight to improve future marketing activity. 
• Champion brand consistency while identifying new opportunities to strengthen how the brand is experienced across campaigns and communications. 
• Plan and deliver internal brand communications, helping colleagues understand and apply the brand confidently. 

Skills, Knowledge and Expertise

• Proven experience delivering end-to-end integrated marketing campaigns, from briefing and planning through to evaluation. 
• Experience managing creative, media or integrated marketing agencies and external suppliers. 
• Strong stakeholder management skills, with experience influencing and building relationships across multiple teams and seniority levels. 
• Experience presenting campaign plans, recommendations and results to a range of audiences, including senior leaders. 
• Experience developing and applying brand strategy across campaigns and multiple marketing channels. 
• Strong project management skills, with the ability to manage multiple campaigns and competing priorities. 
• Experience using audience insight, research and campaign data to inform marketing decisions. 
• Excellent communication skills, with the ability to translate ideas into clear and engaging marketing activity. 
• A proactive, collaborative approach, with the confidence to take ownership and drive projects forward. 

Note - a basic DBS is required for this role

The Communications and Marketing Manager is a full-time role responsible for planning, delivering, and evaluating Childnet’s communications and marketing strategy. The role involves managing digital channels, including the website, email newsletters, and social media, to effectively engage children, young people, families, educators, and other partners. Day-to-day tasks include creating clear and compelling content, overseeing communications campaigns for events such as Safer Internet Day, coordinating Childnet's press and media activity, and ensuring consistent branding and messaging across all materials. This role will collaborate closely with the wider Childnet team to promote resources, events, and initiatives, and will monitor analytics to improve reach and impact. This is a hybrid role based in Greater London, with one day a week in office.

To access full details of this role click on ‘Redirect to recruiter’ and download the pdf file titled 'Communications and Marketing Manager Application Pack'. It contains the job description and instructions on how to apply.

Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer?  

We are looking for an Interim Head of Marketing and Communications to lead this function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects.  

Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives.  

This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment.  

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitious new strategy.   

Join us and together we'll fight for a world where everyone with ovarian cancer lives.  

 The role 

This is a full-time (35 hours per week), fixed-term position to July 2027. 

We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered. 

If you would like more information about expected office attendance, please refer to the recruitment pack. 

How to apply 

You will be asked to submit your CV and answer two application questions (maximum 250 words each) as part of the process. You will also be asked to complete an equalities monitoring form. 

Applications without responses to the application questions may not be considered. 

Key dates 

• Closing date: 22 July 2026 

• First interview Monday 27 July, second interview Friday 31 July 

If you are invited to interview, you will have the opportunity to request any reasonable adjustments. 

Additional information 

Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas. 

We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.

Job Title: Partnership Marketing Officer.

Reporting To: Partner Marketing Manager. 

Salary Range: £30,000 - £34,000.

Contract Type: Permanent.

Location: Hybrid – London. 

Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm. 

About Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country. 

We‘re about fuller plates, fuller communities, and fuller lives. 

Purpose of the Role

Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.

Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.

This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.

This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.

You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.

Key Responsibilities

Campaign and Partner Marketing Support

• Coordinate day-to-day delivery of partner marketing activity across key corporate partnerships, food, produce, fundraising ensuring projects are delivered on time and to a high standard.
• Manage campaign timelines, approvals, and incoming requests to ensure smooth delivery
• Support the development of messaging frameworks and partnership communications tailored to different partner audiences and regional requirements.
• Coordinate with external agencies, freelancers, and internal stakeholders to deliver campaign assets, video content, and partnership materials.
• Coordinate filming and photography, including briefing and overseeing shoots
• Assist with the creation and rollout of co-branded marketing campaigns with corporate and food partners. 
• Help maintain consistency across all partner communications in line with Felix’s brand guidelines and messaging. 
• Support seasonal campaigns, awareness moments, and key partnership activations. 
• Assist in managing marketing requests from internal stakeholders and external partners.

Content Creation and Storytelling

• Develop partner marketing briefs and supporting assets for use across email, social media, digital, and campaign activity, working closely with the External Affairs teams who lead channel delivery. 
• Work collaboratively with the Content and Case Studies team and frontline charities to help shape capture and steer the development of impact stories, testimonials, and partner content that showcase the value of partner support. 
• Support the Brand, Communications, and Digital teams in producing partner-facing content and campaign assets. 
• Assist with briefing freelancers, designers, agencies, and video production suppliers where required. 
• Help coordinate the development of toolkits and co-branded materials for partners.
• Support the adaptation of content and messaging for regional and partner-specific audiences.

Internal Collaboration

• Act as a day-to-day contact for internal teams on partner marketing activity. 
• Support collaboration between the Food, Fundraising, Produce and External Affairs team to ensure joined-up delivery. 
• Coordinate internal approvals for marketing assets and communications. 
• Maintain organised records of campaign assets, partner materials, and marketing plans. 
• Contribute ideas and insights to improve partner engagement and campaign effectiveness.

Partner Relationship Support and Reporting

• Provide responsive and professional support to external partners on marketing-related requests. 
• Assist with campaign reporting, monitoring engagement and performance metrics. 
• Help gather campaign results, case studies, and impact data for internal reporting and partner stewardship. 
• Support budget tracking and administrative processes for partner marketing activity. 
• Monitor marketing activity and identify opportunities to increase partner visibility and engagement.
• Build strong working relationships with internal teams, external agencies, and corporate partners to support seamless campaign delivery.
• Champion brand consistency, ensuring accurate use of messaging, tone of voice, and visual identity

Essential

• Experience in a marketing, partnerships, communications, fundraising or fmcg support role.
• Strong written communication and copywriting skills and proofreading ability
• Excellent organisational skills with the ability to manage multiple projects and deadlines.
• Experience supporting marketing campaigns across digital and offline channels.
• Excellent attention to detail, ability to follow and impose brand guidelines, with a commitment to quality control
• Confident working collaboratively across teams and with external stakeholders.
• Excellent interpersonal and relationship management skills
• Ability to manage multiple partner accounts and priorities concurrently
• Passion for Felix’s mission and values. 

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. 

The Marketing and Communications Officer supports the delivery of Icon's strategic objectives by developing and delivering integrated marketing and communications activity that strengthens member engagement, grows membership, promotes the value of conservation and raises Icon's profile across the heritage sector.

About the Role

The post-holder will run the day-to-day delivery of communications across digital and print channels, ensuring that all communications are audience-focused, engaging, accessible and aligned with Icon's strategic priorities. Working closely with the Marketing and Membership Manager, the post-holder will deliver integrated communications campaigns aligned to Icon’s Advocacy Pillars and Business plan.

This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at one to do two days per week for part time positions, with the flexibility to work remotely for the remainder.

The post-holder will report directly to the Marketing and Membership Manager

We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.

Key Responsibilities

• Creating fundraising content for the ICR's website
• Developing effective digital supporter journeys
• Writing copy for email marketing
• Creating and optimising content for digital advertising

About You

We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta. 

British Heart Foundation (BHF) is embarking on an enterprise-wide transformation project to become a truly customer-centric organisation – where everything we do, culturally, operationally & technically, is designed to help meet audience, prospect and customer need. We will engage, win and retain more customers than ever before, increasing our impact, so we can save and improve more lives.

We are recruiting for a Marketing Automation Specialist on a 12-month fixed term contract to play a critical role in BHF’s transformation to a truly customer-centric organisation by enabling the delivery of automated, personalised, omnichannel journeys.

In this role you’ll specifically focus on translating campaign briefs and technical designs into fully operational workflows within Adobe Campaign V8 (ACC), Adobe Journey Optimiser (AJO), Adobe Real-Time CDP (RT-CDP) and Data Distiller. You will act as the bridge between technical architecture and live execution, ensuring workflows are scalable, efficient and aligned to business needs.

Working within the Digital Content & Journeys team, you’ll complement existing strengths in direct mail, email and SMS execution by introducing deep workflow expertise, enabling the team to move from campaign delivery to end-to-end journey orchestration.

Importantly, you’ll also play a key role in upskilling the wider team, embedding knowledge, standards and best practice for Adobe-based workflow development.

About you

We’re looking for someone with strong hands-on experience in marketing automation and journey orchestration, ideally using Adobe Campaign and/or Adobe Journey Optimiser. You’ll be confident building automated, multi-step, trigger-based journeys and using customer data to create relevant, personalised experiences across large-scale audiences.

You’ll bring a strong understanding of how data, workflows and campaign platforms fit together, with the ability to translate technical documentation, data models and journey designs into practical, working solutions. Experience with Adobe Real-Time CDP, Data Distiller, segmentation, personalisation and audience activation would be especially valuable.

You’ll be technically minded, detail-oriented and comfortable working in complex environments, collaborating closely with data, technology and marketing teams. Just as importantly, you’ll be able to explain technical concepts clearly to non-technical colleagues and help others build confidence in using new tools and ways of working.

We’re also looking for someone organised, collaborative and proactive, with strong problem-solving skills and a focus on creating scalable, reusable approaches. If you’re excited by the opportunity to support an enterprise-wide transformation and help shape smarter, more connected supporter journeys, we’d love to hear from you.

Working arrangements

12-month fixed term contract (from start date). Start date is as soon as possible.

This 12-month fixed-term contract role has been created to support a major digital transformation programme. In this role, you will help deliver the migration of our marketing technology platform from Dotdigital to Adobe, including the redesign of hundreds of campaigns into customer-centric journeys. This significant programme of work will run through a series of sprint cycles until May 2027, followed by a period of optimisation and hypercare until the end of this fixed term contract role.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

This role will manage all of Ben’s social media channels to grow audience numbers and improve engagement with our followers.  This person will also play a key role in developing and implementing customer journeys and campaigns to support Ben’s fundraising, services and community activities. 

Key responsibilities:

· Input in to and implement Own and implement the social media and newsletter calendars, continually assessing and improving performance metrics.

· Working with Communications and external agencies, develop content to support the social and digital implementation of marketing activities.

· Deliver digital marketing campaigns across email, social, paid and web to support audience growth and marketing and fundraising objectives.

· Content creation – videos, graphics and copy for social media

· Analyse campaign performance, user behaviour and engagement metrics to inform optimisation and reporting.

· Support marketing and retention activity, helping develop new customer journeys and lifecycle programmes.

· Contribute to marketing around trade shows, events and brand activations.

· Manage content updates, newsletters and CMS activity in collaboration with editorial teams.

· Work across new digital tools and emerging technologies to provide optimal user experience, as part of wider customer journeys.

· Work independently to manage deadlines, juggle multiple tasks and adapt quickly to changing priorities.

· Report against metrics for all channels, and make recommendations for improvements, test and implement.

· Support the Outreach team to build and manage the digital community and assist with ongoing communications.

· Support with organisational projects, where relevant.

· Strong focus on ROI

· Specific, additional tasks to support Marketing, Awareness and Engagement.

This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.

Our Values

· Passionate

· Respectful

· Inclusive

· Driven

· Empowered

Job Specific Competencies

Technical knowledge:

· Social media ad and organic management, for individual platforms and Sprout

· Email automation tools (DotDigital)

· Experience of SalesForce would be useful, and Zapier for data transfer

· Some experience of website content management and GA4

· General MS and Google work tools

Skills:

· Good at planning and managing a busy communications calendar

· Excellent social media management

· Analytical and reporting skills to share metrics across digital platforms

· Results driven

· Good communication skills, with both social media audiences and within internal teams

· Innovative thinker – finding new and better ways to approach tasks and objectives

· Copywriting for socials

Qualifications required:

· Marketing related qualifications – academic or job specific

· Degree preferable

Experience required

Essential:

· 3-6  years in marketing

· Experience working with social media and digital platforms, and related management tools

· Content development for social media

· Good understanding of Google, GA4

· Social and digital advertising, with a focus on ROI

· web content production and structuring via a CMS

Desirable:

· Working knowledge of Umbraco

· Charity sector marketing would be helpful, but not essential.

This job is suitable for someone who…

· A good team player, able to work across different functional teams.

· Strong digital marketing skills (email, social, analytics, CMS).

· A responsible and respectful approach to online interactions.

· A data-driven mindset with the ability to interpret and act on insights.

· Curiosity for new technologies and an eagerness to test, learn and optimise.

· A proactive, “joiner” attitude — someone who enjoys contributing broadly within a lean team.