Early years quality manager jobs

Job Title: Supporter Services & Data Processing Officer

Reporting To: Internal Communications Manager

Salary Range: Up to £37,667

Contract Type: 6 Month Fixed Term Contract

Location: Hybrid, London

Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job  

Deliver excellent supporter services function to support growth in public fundraising.  Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.

Duties and Responsibilities

• Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
• Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
• Work with the Finance team to deliver processes to support donor refunds and cancellations.
• Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
• Further duties as and when required by the fundraising operations team and wider directorate.
• Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
• Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
• Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
• Record all interactions accurately and clearly in Salesforce within agreed SLAs.
• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

Person Specification 

•  Experience of working in a fundraising supporter or customer services environment.
• Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Excellent phone manner, including ability to cope with challenging conversations.
• Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
• Good problem-solving skills.
• Organised and methodical approach to work.
• Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
• Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
• Knowledge of Salesforce and/or Microsoft Dynamics.
• Ability work under pressure and meet deadlines.
• Good numeracy skills with excellent analytical skills to interrogate data.

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Severn Hospice is one of the region’s leading charities, caring for people living with incurable illness across Shropshire, Telford & Wrekin and Mid Wales. We are looking for an organised, dynamic and empathetic Community Fundraiser to join our dedicated Income Generation team.

With your genuine enthusiasm for engaging people, you will help build and nurture relationships with local groups, organisations and individuals who support our work. You will inspire and guide supporters to fundraise safely and creatively, delivering a range of community fundraising activities that grow income, raise awareness and strengthen long-term support.

Just like our care, our relationships with supporters are individual and with your excellent interpersonal and organisational skills, you will provide outstanding stewardship to our supporters, ensuring they feel valued throughout their fundraising journey. You will also manage community fundraising initiatives such as activities, events and collections, ensuring they are well organised, compliant and successful.

With an eye for detail, you will also maintain accurate records, support income targets and contribute ideas that help develop and grow community fundraising across the region.

Severn Hospice is a truly rewarding place to work. If you are an enthusiastic team player and passionate about making a real difference in your community, we would love to hear from you.

This vacancy may close early depending on the volume of applications.

Analytics Manager

Contract type: Permanent, Full time– 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
 

Salary: £52,468 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Analytics team sits within WaterAid’s Performance, Strategy and Insight (PSI) Department. The team help colleagues across the organisation understand performance, identify opportunities for improvement and make evidence-led decisions with a primary focus on communications and fundraising.

About the role

As our Analytics Manager, you will lead the delivery of business intelligence and analytics products that enable teams and leaders to understand performance and make informed decisions, and work closely with stakeholders across fundraising, communications and the wider organisation to drive sustainable change.

In this role, you will:

• Lead, motivate and develop a team of Business Insight Analysts, ensuring high standards of delivery and professional development.
• Plan and manage the work of the Analytics function, taking responsibility for delivery, prioritisation and performance.
• Own the delivery and continuous improvement of business intelligence and performance reporting products, including Power BI, and oversee and support the development and application of forecasting, statistical and machine-learning models.
• Translate business questions into clear analytical requirements and actionable reporting solutions, ensuring analytics products are robust, well-governed and embedded into decision-making where appropriate.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a management role – leading, motivating, developing and inspiring individuals.
• Demonstrable hands-on experience building and delivering BI solutions, particularly using Power BI.
• Strong SQL skills and competency working with relational databases (e.g. SQL Server) and modern cloud or SaaS data platforms (e.g. Microsoft Fabric).
• Ability to design meaningful analysis that delivers business value, based on a clear understanding of organisational and stakeholder goals.

Although not essential, we’d prefer you to have:

• Experience using R or Python and using a data warehouse.

Closing date: Applications close 12:00 PM UK time on Friday 29th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. There, we encourage to apply early.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and a cover letter (max 400 words).

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Marketing Manager, Supporter and Youth to join our Engagement team.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.

Interviews are expected to take place w/c 25th May.

Title: Marketing Manager, Supporter and Youth

Salary: £39,000 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

This role sits within the Marketing team and supports the Senior Marketing Manager in delivering audience-centred marketing to increase visibility, inspire action and nurture a growing, engaged and loyal community.

You will lead the day-to-day marketing approach for supporter and youth audiences, developing and optimising end-to-end audience journeys and delivering integrated, insight-led campaigns. This includes campaign planning, overseeing creative development, conducting audience and competitor research, executing multi-channel activity, and evaluating performance to inform continuous improvement.

Working closely with the wider Marketing team and Communications, you will provide strategic marketing support planning and advice to the Fundraising and Register Development teams to build brand awareness, drive consideration and strengthen long-term engagement. You will build impactful relationships across the organisation, managing stakeholders effectively and ensuring shared objectives and alignment on priorities.

You will have proven experience in delivering brand-led marketing campaigns, alongside strong stakeholder management skills. You will also work closely with external brand, media and creative agencies where needed, supporting the development and delivery of campaigns aligned with organisational aims.

The role is part of the wider Engagement division (which includes Communications and Register Development).

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert, or hyperlinked here on our careers page advert, and you can read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

About Whitechapel Gallery 

Founded in 1901, Whitechapel Gallery is one of the world’s leading contemporary art galleries, located in the heart of London’s East End. For more than a century, the Gallery has championed ground-breaking artists and ideas, presenting exhibitions, events and learning programmes that bring together local communities and global audiences. 

Known for supporting visionary artists at pivotal moments in their careers, Whitechapel Gallery remains committed to making contemporary art accessible, amplifying under-represented voices, and creating an open, inclusive and collaborative cultural space. 

As the Gallery approaches its 125th anniversary, this is an exciting opportunity to join a pioneering arts institution during a landmark period of programming and growth.

About the Role 

Whitechapel Gallery is seeking an experienced and highly organised Senior Events Manager to lead the delivery of its full events programme, including fundraising galas, donor cultivation events, exhibition openings, private views and commercial venue hire. 

This is a senior, business-critical role working closely with the Director of Development to deliver a high-profile programme of events that support fundraising, stakeholder engagement and commercial income generation. 

You will take ownership of the end-to-end planning and execution of a diverse events portfolio, ensuring every event is delivered to an exceptional standard, on time and on budget. The role will play a key part in the successful delivery of the Gallery’s 125th anniversary programme, requiring creativity, operational excellence and strong commercial awareness.

Key Responsibilities 

• Lead the delivery of the Gallery’s annual events programme, including fundraising events, exhibition openings, donor events and venue hire activity

• Manage all aspects of event planning and delivery from concept through to evaluation

• Deliver high-quality events that contribute to fundraising and commercial income targets

• Manage event budgets, financial reporting and forecasting

• Oversee suppliers, production, AV, catering and venue logistics

• Build strong relationships with donors, sponsors, partners and internal stakeholders

• Line manage and support the Events Executive

• Maintain effective systems for event planning, guest management and reporting

• Ensure all events reflect the ambition, creativity and values of Whitechapel Gallery

About You 

We are looking for someone with: 

• Significant experience delivering complex, high-profile events programmes

• Strong project management and organisational skills with exceptional attention to detail

• Experience managing budgets, suppliers and operational delivery at scale

• Excellent communication and stakeholder management skills

• The ability to manage multiple priorities within a fast-paced environment

• A calm, proactive and solutions-focused approach

• Experience within arts, culture, charity or commercial venue environments is desirable

• Experience delivering fundraising or donor-focused events is desirable

Benefits 

• 25 days annual leave plus bank holidays

• Pension scheme

• Employee Assistance Programme

• Enhanced family leave

• Training and development opportunities

• Annual travel grant

• Staff discounts in the Gallery bookshop and café

• Cycle to Work scheme

• Complimentary tickets for Gallery events, subject to availability

• Access to exhibitions and curator-led tours

Equality, Diversity & Inclusion 

Whitechapel Gallery is committed to creating a diverse, inclusive and welcoming workplace that reflects the communities we serve. We actively encourage applications from people of all backgrounds, particularly those currently under-represented in the arts and cultural sector. 

We are proud to be a Disability Confident [Committed] employer and guarantee an interview to disabled candidates who meet the minimum criteria for the role. 

We are also a London Living Wage employer, committed to fair pay and good working practices. 

If you require any adjustments or support during the recruitment process, please contact the recruitment team.

How to Apply 

Please complete the application form and diversity monitoring form found on our website, and return to recruitment by 10:00am on Friday, 12 June 2026.

Please include your full name and the job title in the subject line of your email. 

For further information, please refer to the recruitment pack.

Interviews will be w/c 15 June 2026. However, we will be reviewing applications on a rolling basis and reserve the right to close the vacancy early if a suitable candidate is appointed.

The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.

Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.

As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.

Fundraising at the Sutton Trust

We are seeking a dynamic and confident fundraiser to be our Corporate Partnerships & Events Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially with our programmes which have gone from supporting 11,000 young people a year to 14,000 in the 24/25 programme year. We have secured a relatively stable income of c.£6m over several years, and in the last two years this has grown to £7m+. Our organisational strategy, which takes us to 2030/31, will continue this fundraising trajectory with a need to increase annual income on a sustained basis to £12m. With corporate income accounting for nearly half our fundraised income, there is considerable enthusiasm and opportunity in the corporate world for building strategic partnerships with The Sutton Trust.

Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure corporate support. Our highly engaged Chairperson has a commercial background and is keen to leverage contacts in the corporate world, giving a network of prospective contacts to explore.

The role and team

As Corporate Partnerships & Events Manager, you will be an experienced partnership manager and fundraiser, confident in securing new business through active prospecting and networking along with experience in securing and stewarding strategic partnerships with corporates and their associated corporate foundations. You will have an entrepreneurial mindset for income generation, able to confidently manage competing demands to balance securing new partnerships and delivering high quality account management to your portfolio of current and prospective supporters.

The role will lead a portfolio of corporate partnerships, focused on delivering shared strategic goals to increase social mobility in the workplace and supporting a more socio-economically diverse workforce for the future. The role will be the point-person within the Development Team for organisational events, working closely with key colleagues in our marketing & events and programme functions to support delivery of high-quality events. They will also take responsibility for delivering successful stewardship events, including programme visits. It will be crucial to work closely with a range of stakeholders, especially colleagues, to deliver successful stewardship events that showcase the varied work of the Sutton Trust and engage supporters with our work. This will include working closely with existing staff who lead on organisational, advocacy and programme events to ensure donors and prospects are able to attend and engage with the work.

Corporate partnerships are delivered by a talented and growing team, all with their own portfolios based on partnership level and complexity. Team members work on both new business and account management, with ambitious individual income targets.

Main duties
New Business

• Personally scope, develop and secure new five-figure+ corporate partnerships, aiming for a diverse and robust portfolio of partners with multi-year commitments, working with the Head of Corporate Partnerships, other senior staff, and senior volunteers appropriately to secure and steward.

• Proactively approach new business development within the corporate sector, cultivating relationships and networks to grow awareness of The Sutton Trust and secure major gifts.

• Support the Head of Corporate Partnerships in their work with senior volunteers to develop a strong prospect pipeline for major corporate gifts, including support for network mapping to leverage connections and cultivate prospective funders.

Events, Account Management and Development

• Manage and grow the Trust’s leadership and partner level corporate partnerships in your portfolio, including leveraging existing relationships to maximise financial income and partnership longevity.

• Appropriately leverage senior staff and volunteers to secure multi-lateral relationships with corporate partners and prospects, with the aim of retaining partnerships and uplifting income.

• Working closely with key colleagues to be the first point of contact for the Development team to support organisational events, and working with Development leadership to deliver diverse and engaging stewardship events.

• Working closely with key colleagues, support delivery of key donor messaging through Campaign Monitor or other platforms as appropriate, to align with the stewardship events goals of further engaging donors and prospects with the work of the Sutton Trust.

• Be accountable for achieving agreed corporate income targets, looking for opportunities to grow funding and diversify corporate income.

Fundraising, Finance and Reporting

• Act as an ambassador for the Trust with external audiences in the corporate space, representing the Trust with gravitas and confidence to secure major gifts and develop relationships.

• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for your portfolio of corporate partnerships.

• Working closely with colleagues, provide corporate fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice for working with corporate partners and funders.

• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.

• Stay up to date with corporate fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have experience in:

• Experience in successfully securing, managing, and developing corporate partnerships at five-figures-plus level, from initial prospect research to contracting and ongoing stewardship.

• Experience successfully securing and/or managing corporate-charity partnerships, including engaging senior leadership on both sides to deliver strategic goals and mutual benefit.

• Experience network mapping and networking to build and manage relationships that lead to corporate donations to non-profits, particularly with senior non-profit volunteers.

• Experience planning and delivering events that provide high-quality stewardship to donors and prospects, engaging them with the work of a non-profit and promoting strong relationships.

• Experience managing events with an organised and clear project management approach, including influencing and working with a variety of stakeholders internally and externally.

• Excellent verbal and written communication skills, including networking at C-suite and senior management level and strong presentation skills, with the ability to prepare and deliver engaging and persuasive cases for support.

• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings, especially the corporate world and with senior leaders.

• Knowledge and experience of the education and/or not-for-profit sector.

• Knowledge of the UK fundraising environment, including corporate fundraising trends and regulations that affect corporate partnerships.

• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships.

We are also looking for an individual who:

• Sympathetic to the aims of the Trust and our mission to increase social mobility.

• High degree of initiative and the ability to take responsibility for corporate fundraising activity.

• Dynamic and entrepreneurial fundraiser, with a passion for personally engaging supporters.

• Able to think strategically about the bigger picture and manage hands-on fundraising.

• Proven ability to influence stakeholders at all levels and encourage giving.

• Excellent attention to detail with strong analytical skills.

• Able to work independently and as part of a team

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full time, Permanent

• Salary: £42,025-£46,000

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

Interviews

Applications should reach us by 10am, Monday 25th May, with first round interviews held on Tuesday, 4th June, and second round interviews held on Wednesday, 10th June. Both rounds will be held in our London office.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Compassion in World Farming International is a global movement transforming the future of food and farming. Help amplify powerful campaigns to end factory farming through compelling, purpose‑driven social media.

Social Media Manager

• Role type: Full-time; Permanent
• Location: Godalming, UK (hybrid working pattern 2x days a week in the office)
• Salary: £36,825-£41,000 per annum (depending upon skills and experience)   

About the role 

As our Social Media Manager, you’ll play a key role in raising Compassion in World Farming’s public profile and driving engagement with our UK campaigns. You’ll use social media to communicate our strategic objectives, inspire action, and support our mission to end factory farming by 2040.

As part of our UK Communications Team, this role blends strategy, creativity, and community engagement. You’ll work closely with campaigns, fundraising, supporter engagement, and HQ teams to deliver high‑quality, impactful social content.

As our Social Media Manager, you’ll be responsible for:

• Managing Compassion in World Farming’s UK social media channels, delivering engaging content and effective community management
• Inputting into and delivering the UK social media content, broadcast and engagement strategy
• Developing and overseeing creative social media content, including video, graphics, and live coverage from events
• Monitoring, analysing, and reporting on social media performance to inform continuous improvement
• Identifying trends, opportunities, and influencers to increase reach, relevance, and impact
• Supporting wider communications activity, including media content and campaign activations

About you

To succeed in this role, you’ll be an experienced and confident communicator with a strong understanding of social media. You’ll need to be comfortable managing multiple priorities, responding to fast‑moving opportunities, and tailoring messages for different audiences, all while staying aligned with our values and mission.

Skills and experience you’ll need to bring as our Social Media Manager:

• Previous professional experience of managing social media channels, with experience using social media management tools
• Excellent understanding of social media platforms, particularly Instagram, Facebook, and TikTok
• Experience creating and editing social media content, including video
• Strong knowledge of social media KPIs, analytics, and reporting
• Outstanding written and verbal communication skills, with the ability to write compelling copy for different audiences
• Ability to work flexibly, manage competing deadlines, and remain calm under pressure
• A proactive, approachable, and collaborative working style

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a meaningful opportunity to use your skills and passion to create real impact for animals, people, and the planet.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car scheme available
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: 10am Friday 5 June

1st Stage (Teams) Interview, with task: Wednesday 10 June

2nd Stage (Face to Face at HQ) Interview: Monday 15 June

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Make a real impact in South Kilburn!  The OK Club is hiring a CEO to manage and lead the organisation as we continue to develop our presence and impact in our neighbourhood.

Thanks to funding from John Lyon’s Charity, we’re looking for a visionary leader, who is motivated by their Christian faith and who can inspire and equip our team and work with us to develop and deliver our strategic development plan.  If you’re someone who loves young people and community, and is passionate about seeing people flourish, we want to hear from you! 

Started by students and graduates of Oxford University (hence the OK in our name - Oxford Kilburn) The OK Club has been providing activities for children and young people for the past 60 years and we have exciting plans for our next phase of development.

As well as continuing our programme of youth and children’s activities, over the last couple of years we have also expanded our provision to make the club building available to the wider community.  Taking an asset based approach, our Community Animator enabled us to open our doors and connect in a new way with our neighbours.

As CEO you will be responsible for overseeing three key areas -

1. our youth & children’s work,
2. our community engagement, and
3. our building.

Applicants will have proven experience of leadership in a charity or community context.  The ability to work positively with young people is essential, and experience of managing a building and budgets is also important.

Our funding from John Lyon is initially for three years but we anticipate that, with a brilliant new CEO our funding will grow to make the post sustainable.

The OK Club is located in South Kilburn, North West London.  We currently find ourselves in the middle of a building site (quite literally) and that our neighbourhood is changing drastically. Brent Council are continuing their massive regeneration project - demolishing all existing tower blocks and replacing them with new ones, with a greater number of housing units.  While much around us is changing, our desire to support children and young people with play and development opportunities is as strong as ever.

The OK Club currently has:

• A part time Youth Work Development Officer who oversees our youth work programme.

• A part time Building Manager.

• A part time Community Animator.

• A part time Children's Worker.

• Four interns (two full time and two  part time, shared with churches), usually from abroad on gap year schemes.

• Christian Holt House which can accommodate up to five further individuals who live as part of the missional community and are required as part of their tenancy to contribute to Club activities.

• A small but important number of volunteers are recruited from among parents and the community generally.  We are keen to grow this team, particularly with older young people and other members of the local community.

Our site contains the following facilities:

• A sports hall

• 3 x activity spaces

• A kitchen

• Garden

• Two upper floors which are currently rented out to other organisations.

We have been funded by Brent Council to renovate our Sports Hall and have ambitious plans for our whole site development in the coming years.

The work of the OK Club is overseen by a Management Committee (Trustees) who meet every two months, and the post will be Line Managed by one of the Trustees.

Inclusion & Diversity:

The OK Club strives to be a diverse and inclusive place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background. 

Safer Recruitment:

The OK Club is a Safe Recruiter and will require all applicants to undergo a DBS disclosure as well as taking three references. A criminal record is not necessarily a bar to working for us but must be declared on application.

Timetable: (subject to amendment)

• Post advertised - 18th May 2026

• Closing Date - 7th June 2026

• Shortlisting will take place in the following week and interviews will take place, week commencing 15th June.

The successful candidate may start as soon as they are available and appropriate checks have been carried out.

Application Process:

• Applications must be received by the deadline on our approved application form.

• Any expressions of interest received through Indeed, Charity Job or other online platforms will be sent the application form to complete and an application won’t be considered until a fully completed form is received.

• All applications will be acknowledged and considered in our shortlisting.

• Applicants who are shortlisted will be invited for an interview which will likely consist of a presentation, a task, and standard panel interview. 

• The recruiting panel reserves the right to request a second interview if they feel this is appropriate.

When you are completing the application form, please pay particular attention to the essay section which is where you can tell us how you fit the criteria listed in the person specification.

Hybrid / High Wycombe (a minimum of one day per week on site)

Band 4: £36,000 – £38,000 + £312 working-from-home allowance

Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.

Cluster Purpose:

The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

Role Purpose:

As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities

Supporter Experience & Journeys:

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight:

• Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.

Mid‑Value & Legacy Development:

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell:

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration:

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-Wide Contribution:

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

KPIs you will own:

• Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.

3/6/12‑month milestones:

• 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
• 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
• 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.

Person specification

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
• Practical project management; calm under pressure; collaborative and solutions focused.
• Working knowledge of GDPR/PECR and best practice supporter care.
• Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.

Personal qualities:

• Donor first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards.

Personal Attributes:

• Highly motivated and results driven.
• Demonstrates integrity, trust, and respect in all interactions.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Role requirements

Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.

Company Overview

As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.

For more information and to apply, please visit our careers portal.

Closing date: 5.00pm on Saturday, 23rd May 2026.  

Our Vacancy

We are looking for a Later Living Community Manager to provide high-quality management to one of our Later Living communities. You will support residents to maintain their independence, resolve repairs and maintenance issues, and ensure safety and security across the premises. This role requires excellent communication skills and the ability to build strong relationships with colleagues and external partners. Our Later Living communities provide homes and services to residents generally over 55 years of age who benefit from additional support and security.

What You’ll Do 
As a Later Living Community Manager, you will be the key point of contact for residents, providing practical assistance and managing their expectations. You will assess residents’ needs, signpost to specialist services, and identify safeguarding concerns where necessary. You will oversee tenancy sign-ups, support new residents, and maintain accurate case management records. The role involves monitoring repairs and maintenance, supervising contractors, and ensuring compliance with health and safety requirements, including fire safety. You will also foster a sense of community by organising activities that promote wellbeing and engagement, while line-managing a Domestic Assistant or Premises Assistant to maintain high standards of cleanliness. Covering other communities when required and attending training will also form part of your responsibilities.

What You’ll Need 

• Experience supporting vulnerable adults and knowledge of health and social care issues in a residential setting 
• Experience conducting risk assessments and managing housing-related tasks, including reporting repairs and health and safety 
• Strong communication skills, both written and verbal, with proven ability to deliver excellent customer care
• Competent IT skills, including Microsoft Office and case management systems 
• Line management experience (as you'll be managing the Deputy Community Manager)
• Ability to work independently, manage multiple priorities, and maintain professional boundaries 

This role will be based in Embankment Garden, SW3.

Please note an enhanced DBS check is required.

Why Join Us?
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer 

• 30 days’ annual holiday, plus bank holidays 
• two additional paid volunteering days each year 
• flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance 
• up to 10% pension contribution

Please read before applying: 

• You must have the right to work in the UK; we are unable to provide visa sponsorship. 
• We reserve the right to close this advert early if we receive a high volume of suitable applications. 

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. 

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 20 May 2026

Interviews will be taking place face to face at Founders House (SW1V), Wednesday 27th May. 

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?
This is a fixed-term maternity cover opportunity for a Partnerships Account Manager. In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team

   • Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. 

4. Line Management and Support Coordination

   • Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.

   • Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, to ensure strong delivery of services.

   • Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives.. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review bidfeedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK education sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.

• Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

At Diabetes UK, everything we do is about improving the lives of people affected by diabetes. But we know that to do our best work externally, we need to pay just as much attention to how we support, develop and engage our people internally.

That’s where this role comes in. We’re looking for a Senior Learning & Development (L&D) Advisor to join our Learning and Engagement team on a maternity cover. This is a fantastic opportunity for an experienced L&D professional who loves designing great learning experiences, partnering with managers, and helping organisations live their values through meaningful development.

This is a hands-on, influential role sitting in our Learning and Engagement team within the People and Organisational Development Directorate. You’ll work with colleagues across the charity to shape learning at both an individual and organisational level.

You’ll design and deliver engaging learning experiences (online and in person), support managers and leaders through coaching and action learning, and project manage organisation-wide learning and culture initiatives. You’ll also play a key role in embedding our Values and Behaviours framework, ensuring it’s actively used, not just talked about.

A big part of the role is working collaboratively with HR colleagues, internal stakeholders, coaches and facilitators, to identify needs, design the right solutions, and make sure learning activity has real impact.

You’ll be an experienced L&D professional who enjoys both strategic thinking and practical delivery who can confidently design and deliver engaging, inclusive learning across leadership, management and personal development. You’re comfortable facilitating groups, influencing stakeholders, and juggling multiple projects without losing sight of people’s individual needs. You’ll also recognise yourself in our values: putting people first, keeping things simple, making change happen and being driven to know more.

Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Policy & Public Affairs Manager to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.

About the role

Epilepsy Society is a dynamic charity with ambitious plans to revolutionise the lives of people through advocacy, research and care.

We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy.

Our recent work includes our successful Zach’s Law campaign. This role is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy. 

The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy. 

We seek someone with a degree or relevant experience in political or public affairs, extensive experience of influencing, organising campaigns and major events and negotiating at a senior level. You will be required to have a detailed level of understanding of government politics and the charity sector and an empathy to the cause.

Please download the recruitment pack attached to view the full job description and essential criteria. 

The post holders should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.

Some information about us

The Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life - as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave 
•    A generous Employee Referral Scheme (refer a friend and earn up to £150) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Life Assurance (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role. 

A DBS (Disclosure & Barring) check will be required before appointment is confirmed. 

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.

About Parenting for Lifelong Health:

Parenting for Lifelong Health (PLH) aims to empower parents to improve child development, reduce family violence, and promote mental health. We give parents the support they need, the skills that work, and trusted advice they can count on to protect and support their children’s health, safety and development. Our parenting courses are developed with families, powered by low-cost and accessible technology, backed by rigorous evidence, and delivered within systems. Originally founded as an initiative in 2012 in collaboration with UNICEF and the WHO, Parenting for Lifelong Health was established as a UK charity in 2022 and since then has reached over 8 million families in more than 35 countries. 

PLH Values  

• Courage We have the courage to design for the big picture and complex problems with a commitment to creating sustainable solutions that last.
• Evidence We believe our work transforms the lives of children, families, and communities. Evidence of impact guides every decision, and we are relentless in pursuing the greatest impact with the least investment of time and resources required for parents and providers.
• Playfulness Parenting and child wellbeing thrives on play — and so do we. We experiment, learn from each other, as well as from parents and children, and create playful and engaging products and programmes that inspire joy, curiosity, and connection.
• Respect Everyone brings something essential. We show kindness in our team, honesty with our partners, and deep respect and empathy for parents and children, and those who are on the frontline of providing services for them.

PLH has a strong commitment to diversity, inclusion, and equity in how we work, who we work with, and what we do. Candidates from minority and disadvantaged backgrounds are strongly encouraged to apply.

PLH also has a strong commitment to the Prevention of Sexual Exploitation and Abuse (PSEA). All candidates considered for the role will be subject to background and reference checks in their country of residence.

Benefits: Flexible remote-working, home office set-up, unlimited annual leave, professional development opportunities, enhanced pension contributions, enhanced statutory leave provisions including maternity and paternity leave.

About the role:

The Finance Manager is responsible for PLH’s financial systems, controls, and compliance. The role is responsible for ensuring smooth financial operations, accurate and timely reporting, and full compliance with UK Charity Commission requirements and donor regulations.

The position acts as:

• the primary point of contact between PLH and its outsourced accounting firm;
• the operational counterpart to a strategic Senior Director of Finance; and
• the primary source of financial support for programme teams. 

Responsibilities:

Financial Operations

• Act as the primary organisational contact for the outsourced accounting firm, setting expectations, reviewing performance, and ensuring service quality.
• Oversee the monthly financial close process, reviewing outputs from the outsourced accounting firm and producing management reports and key financial insights, including:

○ Cash flow and liquidity position

○ Income recognition

○ Restricted vs unrestricted funds

○ Project-level budget variance and cost recovery

• Maintain and update PLH’s Financial Model to reflect actuals, updated revenue and expense projections, and key variances against the approved annual budget, highlighting any significant issues or risks to the Senior Director of Finance.
• Regularly update forecasts based on actual performance and current assumptions within PLH’s Financial Model.
• Manage PLH’s project budgets and work closely with project managers, enforcing consistent standards of budget management, forecasting, and financial reporting.
• Oversee the monthly payroll process, ensuring accuracy, compliance with local regulations, and timely coordination with external providers.
• Manage internal accounts payable and receivable processes, ensuring appropriate controls, approvals, and segregation of duties.
• Manage and maintain PLH’s expense management and banking systems.
• Oversee PLH’s donation processing systems, with a strong focus on fraud prevention, anti-money laundering, and donor due diligence. 

Financial Compliance

• Review accounting records and supporting documentation prepared by the outsourced accounting firm.
• Ensure compliance across all donor-funded projects, in line with donor regulations and PLH’s internal financial policies.
• Enforce and evaluate strong financial policies and internal controls, regularly reviewing and aligning these systems with UK Charity Commission guidance and reporting requirements.
• Lead audit preparation, coordinate internal inputs, and act as primary day-to-day contact for external auditors.
• Organise the completion and submission of PLH’s annual return and HMRC corporate tax return.
• Monitor exchange rate fluctuations and advise the Executive and Operations teams on mitigation measures (including approved salary adjustments) to buffer sharp decreases in currency value, in line with organisational policy. 

Essential criteria:

• Fully or part-qualified professional accountant (ACCA, CIMA, ACA, CPA, or equivalent), or demonstrably equivalent professional experience.
• Minimum of five years’ experience in a finance role, including at least two years in a finance management or senior finance position.
• Demonstrable experience overseeing monthly close processes and producing high-quality management accounts and financial reports.
• Strong experience monitoring budgets, maintaining rolling forecasts, and updating financial models based on actuals and revised assumptions.
• Experience preparing for, coordinating, and supporting audits, including liaison with external auditors.
• Advanced Excel or Google Sheets skills, including complex formulas, linked models, and scenario-based inputs and assumptions.
• Strong experience working with cloud-based accounting systems and the ability to rapidly become fully proficient in PLH’s finance systems.
• Strong understanding of internal financial controls, segregation of duties, and financial policy compliance in a regulated environment.
• Ability to work with outsourced accounting or payroll providers, ensuring accuracy, quality control, and timeliness.
• High attention to detail, analytical rigour, and ability to interpret financial data to support evidence-informed decision-making.
• Ability to communicate financial information clearly to non-finance colleagues and support budget-holder capacity-building. 

Preferred criteria:

• Bachelor’s degree in accounting, finance, economics, business administration, or a closely related quantitative discipline.
• Experience working within a UK-registered charity and familiarity with Charity Commission guidance and reporting requirements.
• Experience implementing or maintaining financial policies and procedures aligned with UK charity governance standards.
• Experience managing multi-currency transactions and foreign exchange exposure, ideally using Xero or comparable systems.
• International donor compliance experience, particularly with institutional or multilateral funders (e.g. UNICEF, UN agencies, WHO, major foundations). 
• Demonstrated success working in early-stage or scaling organisations, with the ability to operate both independently and collaboratively.
• Experience working with globally distributed teams and multiple country contexts.
• Confidence delivering financial guidance or training to project managers and non-finance staff.
• High level of proficiency in written and spoken English. 

Please note that Parenting for Lifelong Health uses AI-assisted tools to help review and shortlist applications. See our Privacy Statement for more information.