Employer relationship manager jobs
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We are looking for an Internal Support Officer to play a key role in supporting the efficient running of our charity operations and ensuring excellent service delivery across the organisation. Reporting to the Customer Success Manager, you’ll own process development and improvement across the charity, ensuring everything we do can scale easily, as well as providing operational support for a range of activities, including order processing, invoicing, data management, and course administration.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
You’ll help ensure that our internal systems are well-maintained, that information is accurate and accessible, and that processes are consistently followed and improved. You’ll also play a key role in ensuring customers receive a timely, accurate service from order to delivery, helping to underpin satisfaction and retention. This is a great opportunity for someone who enjoys organisation, problem-solving, and supporting others to work efficiently and effectively.
You'll have overall responsibility for keeping our operational systems accurate, efficient and customer-ready, ensuring every transaction and process supports a consistent experience and provides reliable insight.
Operational Administration
- Process customer orders, ensuring all information is accurately recorded on Salesforce and within other key operational systems.
- Arrange the timely despatch of course and programme materials and ensure delegates have timely access to our online learning platform.
- Raise customer invoices and chase overdue payments in line with organisational procedures and timelines.
- Maintain up-to-date and accurate records across internal systems and shared drives.
- Provide administrative support for the delivery of our core courses and awards programmes, including assisting with scheduling, communications, and resource coordination.
- Provide administrative support for the recruitment and development of consultants.
- Provide administrative support for the assignment process.
Systems and Data Management
- Maintain and update order, delivery, date search, and delegate records on Salesforce, ensuring data quality, accuracy, and consistency.
- Support the wider team to use Salesforce and other systems effectively in line with consistent processes.
- Perform regular data checks and audits to ensure high data integrity.
- Maintain the Consultants Drive, ensuring documents are up-to-date, logically organised, and compliant with internal standards.
Process Support and Improvement
- Own the development, implementation and improvement of operational processes to improve efficiency and consistency.
- Identify opportunities to streamline workflows and enhance system use.
- Work collaboratively with colleagues to ensure best practice in data entry, documentation, and operational procedures.
Team and Customer Support
- Provide general administrative support to the Operations Team, including the Head of Operations, Customer Success Manager, Training Delivery Manager, and Systems Manager where needed.
- Respond to internal and external queries promptly and professionally.
- Support cross-team collaboration by ensuring clear communication and sharing of information.
- Provide cover for our Customer Helpdesk during periods when additional resource is needed.
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
We’re here to help families facing some of life’s toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help?
Thanks for taking the time to explore the role of Trusts Fundraising Manager at the Family Holiday Charity. The role is becoming vacant as our current Trusts Fundraiser is taking early retirement. We’re super happy for her. But it means time for change! So, we're looking for a new colleague to join us and build forward from all the hard work that she’s put in!
This role is a critical one in our fundraising plans - raising around £300k annually, with pipeline potential for more as you unlock partnership working and programme development across the organisation.
You’ll need to be a bit of an all-rounder - researching and keeping pipelines updated, eccure gifts and donations, consider applications, adapt data and information and inspire with your words, reporting on progress and income. Add a dash of strategic thinking as we develop programmes and look for new funding support to achieve that. We currently raise about £200k (with about ¾ of that as secure as any pipeline can be) but have a budget target of £100k to raise from partnership working and programme development with others in the team. There’s a lot of potential in this area!
The trusts environment is, quite frankly, a bit bonkers so we know that this won't appear on paper to be the easiest role in the world. You’re going to need grit and tenacity as well as all the other skills a good trust fundraiser needs. But we’re a great team, going great things and in a fantastic position to build forward from our existing strong position in Trusts.
We’re a small but flexible team - just like our approach to work. This is a hybrid role, and you’ll need to show your face in the office periodically (for things with a purpose, not just for the sake of it!). I’m open to suggestions on job share or other flexible ways of working so just get in touch and ask.
It's vital that you're happy and confident in making your next career move, so lt's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you’re interested in the role.
Applications close: 23.59 on Sunday 4th January 2026
Initial Interviews will take place early to mid January 2026 with Mags Rivett, Director, Income & Engagement and one other peer colleague from within the team. A second interview will follow with Mags Rivett and Rob Parkinson, (CEO). This will likely be a face to face Interview at our offices in London. Dates and times to be confirmed.
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation.
The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL’s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL’s finance system operates effectively.
The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team.
ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation.
In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture.
ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues – from labour rights and sustainable livelihoods to biodiversity conservation – and are active across a diverse range of sectors. Find out more on our website.
Key responsibilities
Team management
- Oversee a team of 3 (2 direct reports) who process ISEAL’s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting
- Coordinate work planning, payment runs and monthly/quarterly accounting processes
- Work with the Finance Director to hold effective monthly Face to face team meetings.
- At times, provide back up and support to the different roles in the team
- Line manage, support and provide development and growth opportunities to direct reports
Financial accounting
- Responsible for and oversee the capture of all day-to-day transactions in ISEAL’s accounting records
- Reconcile balance sheet accounts on monthly/quarterly basis
- Oversee the payroll accounting, including 4 overseas payrolls
- Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC
- Oversee timesheet processes and the calculation/allocation of staff costs into accounting system
- Consolidate ISEAL’s accounts and forecasts into management accounting-packs
- Support on preparation of the statutory accounts
Wider responsibilities
- Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software
- Engagement with the wider organisation on questions of accounting processes
- Experience, knowledge and attributes
- ACA, ACCA or CIMA qualification, or equivalent level experience
- Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies
- Competent in the use and exploitation of accounting systems
- Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues
- High level of accuracy in own work and ability to check work done by others
- Excellent organisational and time management skills, with ability to establish priorities for self and others
- Ability to respond flexibly to demands of the role and work collaboratively in a small finance team
- Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions
- Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual
- Excellent written and spoken English
- Ability to manage and motivate others
Additionally desirable
- Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery)
- Interest in and motivated by issues of sustainable consumption and/or environmental issues
ISEAL´s culture and how we will help you thrive
Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.
These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.
We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.
Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.
We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.
We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: Permanent Position
Salary: £52 – 58k pro rata, depending on experience
Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week)
Location: Based in ISEAL’s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK
Annual leave: 25 days / year increasing to 30 days over time.
Ideal start date: From Jan 2025. Our priority is to get the right candidate.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org.
Deadline for applications is 4 January. Please note that we will only contact shortlisted applicants.
Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-12 January
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (in person): 28 January 2025
Decision: w/c 26 January
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Location: Flexible
Join our small but mighty team and help transform the future for people affected by primary bone cancer.
We’re looking for a motivated and detail-driven Trusts & Foundations Fundraising Officer to support a growing and strategic income stream. You’ll work closely with the Trusts & Foundations Fundraising Manager to research prospects, write compelling applications, manage reporting, and build warm, meaningful relationships with funders who want to make a real impact.
In this role, you’ll contribute to raising around £500,000 a year to fund life-saving research and vital support services for patients and families. You’ll collaborate with colleagues across the charity, turning insight, data, and stories into persuasive cases for support that inspire funders to give.
This is a fantastic opportunity for someone with strong writing skills, excellent relationship-building abilities, and a proactive approach. Whether you already have experience in trust fundraising or are looking to develop in this area, we’ll support you every step of the way.
What we offer:
• 30 days holiday + bank holidays
• Flexible working and home-working support
• 6% employer pension
• Private Health Insurance (after probation)
• Generous training and development opportunities
• Supportive, collaborative culture where you can genuinely make an impact
If you’d love to use your skills to support a passionate community and help drive positive change, we’d be delighted to hear from you.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Services Manager
We are looking for a motivated, capable, and adaptable Family Services Manager to join our team and lead two established services that make a life-changing impact for young people and families in our community.
This is an exciting opportunity to play a key role at a pivotal time in the charity’s development, as we approach our 50th year of service delivery.
Position: Family Services Manager
Location: Leigh Park, Hampshire
Salary: £16.48–£17.91 per hour (FTE £31,707–£34,450, depending on experience)
Hours: Part time, 32 hours per week (negotiable)
Contract: Permanent
Closing Date: Sunday 4th January 2026 at 11.59pm
Please note: the advert may close early if sufficient applications are received.
About the Role
In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services.
You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families.
Key Responsibilities Include:
- Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings
- Coordinating recruitment, staff wellbeing and absence management
- Overseeing the delivery, monitoring and evaluation of group work and Young Carers services
- Developing quarterly plans and contributing to new programme development
- Ensuring compliance with safeguarding, health & safety and organisational policies
- Producing high-quality reports for internal and external stakeholders
- Handling feedback, complaints and safeguarding concerns appropriately
- Representing the charity at local networks and forums
- Supporting service delivery when required
About You
You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team.
You will bring:
- Experience managing or leading teams within young people’s or family services
- Experience delivering programmes or activities within these settings
- Strong safeguarding knowledge and experience
- Understanding of the issues affecting children, young people and families
- Experience monitoring, evaluating and reporting on service performance
- Excellent communication, organisational and relationship-building skills
- Confident IT skills, including Microsoft 365 and Excel
- Flexibility to work occasional evenings and travel within Southeast Hampshire
Desirable:
- Level 3 qualification in a relevant field
- Experience in the voluntary sector
- Knowledge of the local statutory/voluntary landscape
- Experience creating training programmes
- Familiarity with in-house databases
About Us
This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.
We are an equal opportunities employer and welcome applications from all sections of the community.
Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Title: Digital Fundraising Insight and Optimisation Manager
Salary: £42,000 - £47,000
Location: UK Remote with regular office days (approx. 1 – 2 per month) or hybrid (our head in Haywards Heath is open Tuesday, Wednesday and Thursday for those who prefer to work from the office regularly)
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked.
About the role
Sightsavers are looking for an experienced Digital Fundraising Insight & Optimisation Manager to lead global CRO and experimentation strategies that maximise income and improve supporter journeys.
As the Insight & Optimisation Manager, you will champion data-driven decision-making, embed best-practice processes and drive continuous optimisation across channels and markets. Working with internal teams and external partners, you’ll ensure insights and testing deliver measurable improvements to fundraising performance.
Responsibilities
- Lead global CRO and experimentation strategy to maximise income and donor retention across digital fundraising channels.
- Own and prioritise the testing roadmap, delivering high-impact A/B and multivariate experiments aligned with organisational goals.
- Collaborate with UX/UI, analytics and development teams to remove conversion barriers and ensure accessible, user-friendly supporter experiences.
- Explore and pilot emerging CRO technologies, AI-driven tools, and automation to drive continuous improvement.
- Champion data-driven decision-making and provide actionable insights through performance dashboards and clear reporting.
- Ensure data integrity and best practice across analytics platforms, including GA4, Google Tag Manager and Big Query using SQL for complex queries.
- Partner with CRM teams on predictive modelling and segmentation to enhance targeting and personalisation.
- Manage budgets, forecasting and expenditure plans to align with strategic objectives and support digital fundraising performance.
- Coach and develop the Insight & Optimisation Executive and manage supplier relationships to ensure quality and responsiveness.
- Embed efficient workflows, support technical integrations and collaborate on new digital fundraising products informed by supporter insight.
This is a dynamic role with the chance to shape strategy, influence decisions and drive significant improvements to supporter experience and fundraising performance. Please see the Job Description for full details.
Jobholder Requirements
Essential
- Proven experience managing CRO programmes and leading teams.
- Strong knowledge of CRO principles, A/B testing and experimentation frameworks.
- Hands-on experience with GA4 and familiarity with HTML, CSS and JavaScript.
- Proficiency with CRO and analytics tools such as Hotjar and VWO (or similar).
- Excellent stakeholder management and communication skills with the ability to turn complex data into actionable insights.
- Strong organisational skills and ability to prioritise effectively in a fast-paced environment.
Desirable
- Experience with SQL, BigQuery and data visualisation tools.
- Knowledge of personalisation strategies and customer journey optimisation.
- Experience working in a fundraising environment.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
We anticipate that remote interviews will take place from 19 January onwards and the interview process will likely include two stages with a task.
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. We will provide interview themes in advance to support candidates.
Closing date: 11 January 2026
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
The client requests no contact from agencies or media sales.
Hours: Full-Time; 37.5 Per Week
As Retail Operations Manager, you will report to the Head of Retail and be responsible for the smooth and successful running of our retail estate. You’ll lead Cluster managers, drive sales performance, champion excellent customer service, and ensure each store reflects our values and mission. This is a hands-on, fast-paced role suited to someone who thrives on variety and meaningful impact.
Key Responsibilities
- Oversee day-to-day operations across multiple charity shops.
- Lead, motivate, and support cluster managers, staff, and volunteers.
- Maximise sales and profitability while maintaining the organisation’s charitable ethos.
- Analyse performance data and implement strategies for growth.
- Ensure compliance with all retail, financial, and health & safety procedures.
- Support recruitment, training, and development of staff and volunteers.
- Maintain high standards of visual merchandising and stock presentation.
- Drive the effective processing of donated goods and stock rotation.
- Build strong community relationships to enhance donations and footfall.
About You
- Experience managing multi-site retail operations (charity retail experience is a plus).
- Strong leadership skills, with the ability to inspire and support diverse teams.
- Commercially minded, with a track record of driving sales and operational improvements.
- Excellent communication, organisational, and problem-solving skills.
- Comfortable working in a values-driven environment with volunteers.
- A proactive, hands-on approach and willingness to travel between sites.
What We Offer
- A meaningful role where your work directly supports our mission.
- Opportunities for professional development and career progression.
- Supportive, inclusive, and mission-focused working environment.
We’re an equal opportunities employer
We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. We assess candidates based on skills, experience, and qualifications — not background or personal circumstances. As part of the Disability Confident scheme, we guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record won’t necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.
Unfortunately St Luke's Hospice Plymouth aren't able to sponsor individuals to work in the United Kingdom.
Closing Date: Sunday 4th January 2026
1st Interview Date: Friday 9 January 2026
2nd Interview Date: Wednesday 14 January 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Digital Hub is a critical new initiative to strengthen collaboration, knowledge-sharing and access to resources involving many organisations. It aims to be a thriving community of key actors in the child poverty space in London.
In its first launch phase at the start of 2026, the Hub will primarily target and engage London charities, including The Childhood Trust’s charity partner network.
This one-year role builds on the creation of the Digital Hub in 2025. This role is managing the implementation, testing and optimisation of the Hub in January and February 2026, before launching to an external test user group in March for a period of a month.
This role is critical to establishing the Hub’s purpose and value, and focusing on driving signs ups, engagement and re-engagement.
The role will be to oversee the resolution of any technical or user issues, especially in the first few months of the launch, supporting senior management in measuring and reporting the success of the Hub against set KPIs for the first year, ensuring content remains relevant to the needs of users, and beginning to embed the Hub as a core component of our wider Thrive Together programme of support, partnerships and collaboration.
The Project Manager will report to the Head of Communications and Marketing and work closely with several internal team members, as well as external stakeholders and be the primary contact for the digital agency responsible for developing the Hub.
Applications close Monday 12th January 2026 at 11pm.
Interviews will be held in person at The Childhood Trust Offices in Victoria, London late January / early February 2026.
We use Charity Jobs Anonymous Recruitment as part of our recruitment process.
The client requests no contact from agencies or media sales.
Are you a confident communicator with a sharp eye for detail and a heart for social impact? Join HENRY as our new Business Development Manager and play a key role in growing our work with families across the UK.
HENRY is a national charity supporting babies and young children to get the best start in life. We work in partnership with local authorities, health services and early years settings, tackling health inequalities and building healthier, happier family lives.
We're looking for someone experienced in business development or contract management who can strengthen our relationships with commissioners, manage contracts and licences, and help shape our future growth.
About the Role
As Business Development Manager, you’ll join our small, friendly Business Development team and take the lead on managing contracts, licences and relationships with local commissioners.
You’ll work closely with colleagues in Finance, Delivery, and Marketing to shape clear, compelling offers for local areas and ensure we meet our commitments with confidence.
Your responsibilities will include:
- Managing contracts and licences from start to finish
- Building strong, long-term commissioner relationships
- Leading renewal conversations and reducing risk
- Supporting pricing, costings and business proposals
- Working across teams to keep HENRY’s offers clear and competitive
This role is perfect for someone who enjoys balancing detail with people, thrives on collaboration, and wants to make a real impact behind the scenes.
Benefits package:
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30 days’ annual leave per year plus bank holidays
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Enhanced charity sick pay and parental leave
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Access to a pension scheme with a matched employer contribution of up to 6%
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Hybrid working with flexible start and end times between 8am and 6pm
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Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.
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Opportunity for pay progression through annual performance related increments.
Work base and travel:
Hybrid, with a minimum of 1-2 days a month at National Support Office (NSO) in Eynsham, Oxfordshire, with occasional travel expected to meet colleagues in local teams
Hours: This is a full-time role of 37.5 hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day.
Job description:
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Building a clear business offer for localities wanting to deliver HENRY
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Contract Development, management and compliance
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Organisational support and alignment
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Attitudes, behaviour and values
1. Business Offer development for HENRY
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With colleagues in Business Development, ensure HENRY has a clear, costed and attractive offer for localities wanting to deliver HENRY in partnership.
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Lead an annual review of costs and prices of our training, programmes and licensing to remain cost-effective, competitive and value for money.
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As part of Business Development team, work with team members and Finance to ensure timely and clear understanding of income through license fees, training commissions and resource sales.
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Remain abreast of the needs of commissioners to ensure HENRY remains agile and relevant in its offer in supporting babies, children and families lead healthy, happy lives
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Work with colleagues in Development to help plan training and development needs as appropriate.
2. Contract Development, Management and Compliance
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Oversee the full lifecycle of contracts and licenses, from drafting and negotiation to execution and renewal in line with legal, regulatory and organisational policies.
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Take responsibility for establishing contracts when a new local area is onboarded, working closely with the Partnerships & Commissioning Manager and Head of Business Development.
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Ensure data sharing agreements are in place, reviewed and adhered to, working closely with the data protection leads.
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Manage ongoing relationships, additional services (such as training commissions) and renewal discussions with existing HENRY areas, monitoring compliance with contractual obligations and taking appropriate action where commitments are not being met.
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Collaborate with local Service Managers and National Family Support Lead in direct delivery areas to manage commissioner relationships and ensure service commitments are met and proactively identifying opportunities for contract extensions or expanded services.
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Review and analyse contracts to identify risks, opportunities and improvements.
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Work with colleagues in Family Support and Data and Evaluation Team to ensure reporting is timely, accurate and aligned with contractual obligations.
3. Organisational Support and Alignment
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Maintain organised and accessible records of all contracts, amendments and key dates.
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Provide guidance, advice and training to staff on contract-related issues, interpretation and compliance, promoting consistent and confident practice across HENRY.
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Work closely with Finance, Training and Development teams to ensure contracts align with budgetary and service delivery requirements.
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Contribute to the development of organisational policies and procedures relating to contract management.
4. Attitudes, behaviour and values
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Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary
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Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings
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Maintain clear and accurate records
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Communicate effectively with partners and stakeholders at all levels
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Comply with all organisational policies and procedures
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Model HENRY values
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Support own development through on-going reading, research and supervision
HENRY is a safeguarding organisation, all job offers are subject to safer recruitment checks, including DBS.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chief Executive Officer
Salary: c.£75 - 80,000 per annum
Hours: Full time 35 hours per week
Contract: Permanent
Location: The role is, of necessity, office based, although flexibility for home working is expected where appropriate. Evening and weekend work will be required to attend networking and other events.
At Sussex community Foundation we are approaching our 20th anniversary. As we celebrate this milestone, we are looking for an ambitious and dynamic chief executive to lead us into the next 20 years, enabling us to make Sussex a fairer and more equal place.
At Sussex Community Foundation we bring inspirational people together to create the change Sussex needs. In our first 20 years we have built a reputation across the county as an authoritative voice in local philanthropy, attracting and retaining new Fundholders to the Foundation.
As a leading grant maker in the county, our reputation within the voluntary sector is incredibly important to us. We want to ensure that our future Chief Executive builds on these trusted relationships.
We have an experienced and influential Board who will support you in your role, backed up by an enthusiastic and committed team of experts in both fundraising and grant making.
We look forward to receiving your application.
Mark Spofforth OBE FCA - Chair of Trustees
Closing date: Monday 5 January 2026 - noon
We are using the Charity Job anonymous recruitment process - please ensure that you apply through the portal.
Please log into your CharityJob candidate account to access and download the Persons Specification and to submit your application.
**No Agencies please**
#Chief Executive Officer #CEO #Executive #Leadership
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Membership Officer to work 3 days a week (Tuesday, Thursday and Friday), alongside our existing part time Membership Officer. The position is hybrid, with at least one day a week (Tuesday) in the office in Archway. Together, they will lead on administrative support of our membership functions. Reporting to our Office and Events Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership.
This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.
We are looking for an enthusiastic and highly motivated individual with previous administrative experience who are keen to join our small and friendly staff team.
Applications must include both a CV and a cover letter to be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.
GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.
GrowTH, has four main projects that make up the charity’s activities. They are as follows:
- Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
- Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
- Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
- Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.
KEY RESPONSIBILITIES
Providing day-to-day oversight and support to GrowTH’s various frontline projects
- Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Oversee the provision of one-to-one support to Residents and Guests
- Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Provide oversight for the development and implementation of new frontline projects
Providing strategic support for GrowTH across its projects, and the wider organisation
- Oversee and regularly review the viability of GrowTH’s various projects
- Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Assist the Director with planning and strategic matters
Providing support to the wider GrowTH team
- Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.
DETAILED RESPONSIBILITIES
Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
- Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
- Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
- Resolve complaints and concerns raised by guests, residents, or staff effectively.
Oversee the provision of one-to-one support to Residents and Guests
- Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
- Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
- Assist Residents and Guests in accessing support provided by other organisations or services.
- Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests.
Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House.
- Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
- Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
- Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.
Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
- Liaise with the landlord, contractors, or other relevant parties regarding repair works.
- Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.
Provide oversight for the development and implementation of new frontline projects
- Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
- Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
- Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.
Oversee and regularly review the viability of GrowTH’s various projects
- Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
- Ensure that rental income is maximised, and apply for grants for specific needs if required.
- Track and report on the expenditure of the various projects.
Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
- Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.
Assist the Director with planning and strategic matters
- Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
- Meet with Director, Management team, and Trustees to plan the future of the projects.
- Meet with other organisations to learn and implement best practices.
- Assist the Director in organising and executing larger events and initiatives for the charity.
Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects
- Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
- Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
- Help to foster a supportive and collaborative team culture.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Manager – Trust and Philanthropy
Salary- £40,940 per annum
Location- Remote working in the UK, with regular travel to London and other parts of the UK.
Reporting to- Director of Fundraising
Contract- Full-time, permanent
Closing Date- 11th January 2026 at Midnight
Who we are?
Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary:
Whilst Futures For All has been fundraising for all of our 15 year history, we are now at a point in which increasing voluntary income and diversifying our charitable income streams is vital to the charity’s long-term success. The new role of Director of Fundraising took up management of the team in 2024, and is now in the process of building a bigger and brighter team to support increasing income over the next few years.
The Senior Fundraising Manager – Trust and Philanthropy will play a pivotal role in raising funds from grantmaking trusts and HNWIs (philanthropists) towards the work of Futures For All. They will go beyond simply writing applications and reports, to build relationships with prospects and donors, ensuring that each are guided through the solicitation cycle towards maximising their grant to the charity. They will work closely with colleagues, volunteers and leadership to ensure each prospect/donor is engaged appropriately and accurate information is provided in a timely manner. They will also support the overall function of the Fundraising team, supporting other forms of fundraising. They will build relationships with prospects and donors, ensuring that each are guided through the solicitation cycle towards making major donations.
Futures for All (formerly Speakers for Schools) seeks an individual with experience working with high-value supporters and strong relationship-building skills to become our new Senior Fundraising Manager – Trust and Philanthropy. With an exceptional network of senior stakeholders and volunteers, the potential for growth in fundraising is great.
As the UK’s leading social mobility charity, we’re on a mission to help state-educated students nationwide to reach their potential by providing work experience placements and inspirational talks.
If you’re an enthusiastic, self-motivated, team-player with experience of major donor fundraising, then this is the role for you. You’d join the team at a time of progression, with a new, focussed plan for the organisation targeting growth in our work experience and inspirational school talks. For this to be successful, we need to grow and diversify our income, particularly from grants and gifts, and are growing the fundraising team from 3.5 to 5+ members to support this increase.
Your role as Senior Fundraising Manager will be to help identify, cultivate, ask and steward philanthropists and grantmaking trusts, working with the Director of Fundraising, Fundraising team, wider colleagues and volunteers to ensure they are solicited to the highest possible standards. The team will support you and there’ll be training on offer to help you succeed.
If you are an expert communicator and relationship-builder, you could join an ambitious, collaborative team, passionate about raising funds to increase the richness of state education and level the playing field for children across the UK.
Key Duties / Responsibilities
Strategic Purpose
- Fundraising from grantmaking trusts and foundations – build and maintain a pipeline of trust prospects and donors with potential to give £10k+ per annum.
- Fundraising from major donor individuals – building relationships with prospects and donors leading to gifts of £5k or more.
- Collaboration – working with colleagues, Ambassadors and Trustees to engage potential supporters, attend events and solicit donations.
- Proposals and reports – develop and deliver accurate and inspiring fundraising applications and reports meeting and surpassing donor and prospect expectations.
Engagement
- Stewardship – work closely with the Donor Relations Manager to ensure all trust donors are stewarded effectively.
- Collaborate with staff, volunteers and leadership – ensuring you have an expert knowledge of the work of Speakers for Schools and can communicate it passionately and accurately to prospects and donors.
Delivery
- Events – utilise and support fundraising events to create a culture of giving and fundraising within Futures For All. Working alongside the Events Co-ordinator to identify attendees and shape engagement events.
- Data and reporting – ensure information on donors is correctly recorded in Salesforce, and supporting KPI and other reports created by the Director of Fundraising.
- Other duties – supporting the work of the Fundraising team and wider organisation as required.
Education / Experience / Knowledge
Essential
Experience of making the direct asks for funds from prospective donors.
Strong relationship-building skills, with the ability to cultivate and steward philanthropic relationships effectively.
Experience of compelling proposal and report writing for a grantmaking and philanthropy audience.
Excellent communication skills, both written and verbal.
Enthusiastic and a self-motivated team player.
Desirable
Proven ability to raise income from grantmaking trusts, manage a portfolio of established and new trust donors, achieve targets as part of a fundraising business plan.
Experience working in a social mobility or education-focused charity.
Proven ability to engage philanthropists and senior volunteers and speakers who support these approaches.
Futures for All Values:
Passion:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
Agility:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
Integrity:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
Collaboration:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
Diversity:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Futures for All is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
About You:
- Have the ability to raise income from HNWIs , manage a philanthropy portfolio of established and new donors, building strong relationships and confidently making the ask.
- Experience in creating inspiring and informative bids to grantmakers, utilising your written communication skills.
- Comfort in working with, and engaging HNWIs and business leaders who will donate and help the organisation to succeed.
- Be able to develop strong relationships with the charities senior stakeholders and staff, identifying opportunities for growth and innovative engagement.
We open up prestigious networks and opportunities, ensuring every young person has equal access to work experience nationwide.
The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board.
Key Responsibilities
Membership Support
- Act as the first point of contact for members, ensuring effective communication and timely responses.
- Maintain and update the membership database and records.
- Develop initiatives to strengthen member engagement and professional exchange.
- Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review.
Public Relations Support
- Lead on the organisation’s external communications, including managing social media content.
- Oversee and update website content including members updates and case studies.
- Draft newsletters, press releases, and other external communications to promote the organisation’s work.
- Build and maintain relationships with partners, stakeholders, and media contacts.
- Organise and coordinate events, workshops, and conferences that engage the GWR membership.
Administrative Support
- Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead.
ESSENTIAL EXPERIENCE
- Good level of education, with the skills to communicate effectively in writing and orally.
- Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required.
- Ability to build working relationships with a wide range of people, especially those whose first language may not be English.
- Demonstrated ability in managing social media accounts and web content.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms.
- Ability to work independently as well as collaboratively in a small team.
- Able to work from our offices in Dartington, Totnes
DESIRABLE
- Relevant degree or experience in administration, communications, public relations or similar.
- Experience using CRM software
YOUR PROFILE
We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals.
The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections.
You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach.
Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR.
Visit our website for more details.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Corporate Partnerships Manager is responsible for providing high quality account management and stewardship for a portfolio of Trees for Cities’ corporate supporters, in line with our organisational strategy. The role includes income generation, staff engagement and volunteering as well as identifying opportunities for renewal and growth.
This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our bold new strategy launching early in the new year, we’re scaling our efforts to drive a movement for tree equity — a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a corporate partnerships professional who can strengthen and deepen these relationships while unlocking new opportunities.
ABOUT TREES FOR CITIES
Trees for Cities is an ambitious, far-reaching organisation.
Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.
ABOUT YOU
You will be passionate about unlocking the potential of corporate partnerships through excellent relationship management. With experience of corporate fundraising at a UK Charity, you want to join a small, high functioning and collaborative team to work together to achieve our vision of urban trees for all.
Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.
HOW TO APPLY
Please visit our website to view the full job description. To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification.
Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.
- The deadline to apply is 8am, 15th January 2026
- Interviews are scheduled for 20th/21st January
- Second interviews (if necessary): w/c 26th January
If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period, then you should assume that on this occasion you have not been selected for interview.
Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.
No Agencies Please.
The client requests no contact from agencies or media sales.
