Head of education delivery jobs

Customer Support Engineer
Hours: Part time, 20 hours per week, Monday – Friday 8am - 12pm (4 hours per day)
Contract: Fixed term role until 31 March 2027
Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below.

Role Summary

The main function of the Customer Support Engineer (“CSE”) role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders.

The role exists as the front line of customer technical support for users of Into Film’s online offer, including the educator, club member, and online learning websites.

The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation.

Main Responsibilities:

• Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”)
• Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application
• Participate in rota for answering the main Into Film phone line
• Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users
• Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency
• Assist with creation and distribution of support-focused surveys of our users
• Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors
• Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Excellent customer relationship and service management skills
• Exceptional communication skills (verbal and written)
• Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency
• A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights
• A good understanding of the education market and curriculum (formal and informal)

Desirable:

• Familiarity with the Microsoft Office Suite (Office 365)
• Salesforce case management experience (Service Cloud)
• A love and knowledge of film

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 10:00am, Tuesday 30th June 2026 (BST)
Interviews will be held between 14th and 15th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

The Sandhurst Trust - an extraordinary community.

The Royal Military Academy Sandhurst has shaped leaders since 1802.  Spanning heads of state, generals, ministers, diplomats and captains of industry – the Sandhurst alumni community is remarkable.

The Sandhurst Trust is the Academy’s independent charitable foundation and is responsible for securing philanthropic support for the Academy and its community, supporting expansion, innovation and initiatives that government funding alone cannot sustain.

The Trust is at an inflection point. With new leadership and momentum, we are looking for exceptional development professionals to help build a once-in-a-generation philanthropic programme for an institution whose purpose has never felt more urgent.

Prospect Research and Data Lead
£45,000 - £50,000 ( depending on experience)
Old College, The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid

You will help develop the data systems, prospect research and development capability required to support an ambitious and expanding advancement programme. You will also play a key role in supporting donor stewardship and ensuring appropriate oversight of reputational and compliance considerations.

You will be responsible for the full prospect management cycle: building and expanding the pipeline through proactive identification, developing capacity rating frameworks, producing high-quality research briefings for leadership, and providing due diligence and gift acceptance analysis that safeguards the Trust's reputation. As the organisation's database lead and GDPR lead, you will also be responsible for the integrity, governance and ongoing optimisation of the CRM, embedding a culture of data excellence across the team.

This role offers something that is genuinely rare in the fundraising profession: the opportunity to build something exceptional from the ground up, at a cornerstone British institution whose story, community and moment in time combine to make the case for philanthropy almost uniquely compelling. The Sandhurst Trust is looking to build a team full of passion and ambition so if this sounds like you, we would love to hear from you.

The Trust operates a hybrid working model with two days onsite (Old College, RMAS, Camberley, GU15 4PQ).

Closing date: Midnight on 30 June 2026

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The Sandhurst Trust is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

Then working at Advance Charity could be the career choice for you!

We are looking for a Development and Fundraising Co-ordinator

Salary: £25,000 - £32,000 (pro-rata)

Location: Hammersmith Head Office

Hours: 21 hours (part time)

Contract: This is a maternity cover fixed term contract. We anticipate that you will start at the beginning of August to have a handover with the post holder and the initial contract is likely to finish in January 2027. However the post holder is planning to take another period of leave in March/April 2027 so we may require further and continued resources into that period of leave. This provides flexibility to extend the contract if that is suitable for all parties.

We recognise that many working women have commitments outside of work, so we’re open to discuss flexible working options and solutions that suit you and still suit the needs of the business. Please indicate in your supporting statement if you’d like to discuss flexible working options with the Hiring Manager, should they contact you regarding your application.

About us:

Advance Charity is a well-respected, award-winning, and innovative women-only organisation, established in 1998, providing emotional and practical support to women experiencing domestic abuse, and supporting women with short-term sentences to reduce offending.

About the role:

As the Development and Fundraising Co-ordinator, you will support statutory and non-statutory funding across Advance’s services, with oversight by the Development Manager and support from the Bid Officer. You will also provide assistance to the Head of Fundraising.

The role will support a high standard of bids are created, showing strong attention to detail, an ability to work under pressure and to demanding deadlines. You will track prospective funding opportunities, submit successful proposals, maintain consistent, regular communication with external stakeholders, and provide administrative support to the department. Key to the success of the post will be the ability to research appropriate funding streams, contribute to bid application content, and keep clear, accurate records.

Key responsibilities include (but are not limited to):

• Conduct prospect research to identify suitable statutory and grant funding opportunities related to Domestic Abuse, Violence Against Women and Girls, Young Women and Girls and Criminal Justice by keeping abreast of research, procurement portals, and sector developments

• Support the execution and delivery of proposals, including completing technical documents, due diligence, and social value matrices, ensuring that proposals meet agreed specifications and deadlines, as well as Advance’s quality standards

• Assist the respective managers to review bid application processes, identify gaps, and increase efficiencies

• Support colleagues to generate standardised, high quality funder reports and communications to funders

• Lead on communication with Advance’s partners and internal teams to keep abreast of developments throughout the bid process

• Oversee due diligence of funders and delivery partners

• Support the Fundraising and Development team to maintain regular communication with existing and potential funders

• Maintain Advance’s donor database

• Keep up-to-date, accurate records on the progress of funding prospects and proposals

• Take responsibility for reviewing and keep clear, accurate records of agreement documents and contracts, following the team’s processes for filing and version control

About You:

To be successful as the Development and Fundraising Co-ordinator you’ll need the below skills:

• Excellent administrative and organisational skills and ability to plan, prioritise and workload to meet deadlines

• Excellent attention-to-detail and accuracy

• Good interpersonal skills and to develop strong working relationships with internal and external stakeholders

• Strong written and verbal skills

• Be committed to Advance’s values and ethos, with a clear understanding of safeguarding, equality, diversity and inclusion in the delivery of statutory services.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references and confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert will be considered.

Closing Date for Applications: 2nd July 2026 *Advance reserves the right to extend the advert and/or close the advertisement early, or on the appointment of a candidate

Interviews are taking place: Week commencing 6th July 2026 (this may be subject to change)

We recognise that women often only apply to roles if they meet 100% of the criteria (whereas men apply if they meet only 60% of the requirements). We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team and we will aim to make the necessary arrangements to accommodate your needs.

What we can offer you - Employee Benefits: 

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Access to Yoga/Meditation and many more activities on our wellbeing online platform

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways 

Diversity, Inclusion and Equal Opportunities

We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers, to share this commitment. We follow rigorous safer recruitment practices, including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Job title: Programme Officer

Reports to: UK Programme Coordinator

Contract: Permanent, full-time role (40 hours per week)

Location: Remote, North UK-based, with occasional travel within the UK

Annual salary: £28,000 per annum

Introduction

THINK EQUAL is a global education initiative with a mission to ensure that Social and Emotional Learning (SEL) becomes a mandatory subject for all children in early years settings globally. SEL is the process through which knowledge, attitudes, values and skills such as emotional intelligence, empathy, self-awareness, self-regulation, social awareness, relationship skills and responsible decision making are developed. 

SEL helps young people to:

• build and maintain psychological resources;

• know themselves and their emotions and to engage in positive relationships;

• make good decisions, behave ethically and responsibly;

• learn self-regulation and avoid negative behaviours;

• undo gender stereotypes and be gender equal;

• have self-worth, confidence and the right to voice and agency; and

• transition into ambitious and empowered young adults.

To support educators and governments to achieve this mission, THINK EQUAL has developed a global SEL Programme for 3-6 years-olds. The Programme is constructed around narrative children’s books, lesson plans and teaching resources which provide the concrete tools educators need to teach SEL in a low-cost and adaptable format.

The THINK EQUAL Programme has a global presence across six continents and has undergone three RCT trials in contexts as varied as Colombia, Botswana and Australia. There is a growing demand from other countries for the THINK EQUAL Programme and the organisation is now strengthening its team to be able to respond to this demand.

Purpose of the Role

Working at the forefront of Think Equal’s mission to bring the ‘missing subject’ to the hearts and minds of children in the UK, the role of the UK Programmes Officer primary focus would be to ensure the successful delivery of the Think Equal programme across early years classrooms in the UK.  Working within the dynamic Global Programmes team alongside dedicated UK-focused colleagues, this role is highly motivating, and requires great organisation and communication skills as well as an enthusiastic, solution-focused attitude. This may include providing support to the Business Development team regarding potential expansion of the programme into new areas.

Responsibilities 

Programme support

• Support and coordinate the delivery of the Think Equal programme across  UK projects. This includes:

  • Plan and deliver information sessions, training sessions, launch events and other activities engaging Think Equal practitioners, both online and in person.

  • Enrol new practitioners into the Think Equal training platform as they sign up to the programme.

  • Provide general administrative and research support to the Programmes Coordinator and other staff, representing the organisation as the first point of contact and responding to queries in a timely and professional manner.

  • Process individual orders from schools and manage shipping requests on behalf of the staff team.

  • Support and communicate with TE classroom teachers and other key stakeholders - including nursery workers, primary teachers, primary heads and local authorities - to ensure fidelity and a high quality of implementation.

  • Check and regularly update stock levels, liaising with relevant stakeholders, and order new stock as required with prior confirmation from the Line Manager.

  • Effectively and efficiently update, report and analyse relevant data relating to projects.

  • Plan and lead focus groups with participating practitioners.

  • Arrange and attend occasional on-site visits to participating schools, reviewing fidelity to the Think Equal model and programme impact.

  • Collect and manage feedback from participating schools and settings, contributing to Think Equal marketing while adhering to data-sharing laws.

  • Work with the UK Team to proactively identify and resolve operational challenges. Evaluate operational systems and suggest solutions to enhance process efficiency and effectiveness

Other duties

• Liaising with the Business Development team regarding potential expansion of Think Equal in the UK.

• Supporting the UK Programme Coordinator with the relationships with Local Authorities to further expand the Think Equal programme either within the area or beyond.

• Undertake research-based tasks relating to UK programme growth, funding opportunities or project development.

• Undertake any other reasonable initiative and or activity as required to support other members of the team. 

• Participate in occasional in-person UK team meetings. 

Person Specification

Experience

Essential:

• Experience working in or with the UK education sector, ideally early years’ classrooms 

• Experience of planning and/delivering workshops or presentations. 

• Experience working to deadlines, establishing priorities in a multi-layered workload. 

• Experience in administration and data management. 

Desirable:

• Experience working with the Think Equal programme.

• Experience working for or with a Local Authority.

• Experience of Project/Programme coordination. 

Qualifications and skills

• Training competency. 

• Proficient technology skills, including a strong ability to use Microsoft (including Excel, PowerPoint and Word), as well as Google suite and Canva

• Strong interpersonal and communication skills - able to interact with different audiences and all levels of people

• Excellent verbal and written communication skills.

• Ability to establish and maintain constructive professional relationships and perform effectively as a member of a team.

• Excellent time management skills with the ability to prioritise work and meet tight deadlines.

• Aptitude for supporting the design of communications materials using programmes such as Canva and Google Slides. (Desirable)

• Ability to manage efficient administrative systems and proactively suggest improvements to unblock issues and improve processes.

Knowledge and understanding

• An understanding of the Think Equal Classroom Programme, UK education sector, including systems and frameworks in place to support staff and ensure effective learning outcomes

• Exhibit passion and excitement about the mission of the work and have a can-do attitude 

• Works with independent flair, using strong initiative alongside honouring the core values of the organisation 

• Working collaboratively within a growing organisation

• Understanding and practice of the values of inclusivity, equality and diversity

Other

• Eligible to work in the UK and based in the North of UK.

• Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)

• In possession of, or able to secure, an enhanced DBS check

• Support the vision, values and objectives of the organisation

• Undertake training as necessary in line with the development of the post

• Willingness to travel across the UK to deliver training and attend relevant programme activities.

Individual Giving Manager (Acquisition)

The Gurkha Welfare Trust |Salisbury | £40,000-£43,000

If you're a driven individual giving professional looking for a role with real strategic weight, and a cause that will genuinely move you, this is could be the perfect next role for you.

The Gurkha Welfare Trust has supported Gurkha veterans and their families in Nepal for nearly 60 years. Gurkhas have served in the British Army for more than 200 years as soldiers of extraordinary courage and loyalty. When their service ends, we make sure they are not forgotten. We deliver financial aid, medical support, clean water, education and housing through 21 Area Welfare Centres in Nepal and India.

Our UK fundraising team is based in Salisbury, and this is a key role within it.

The opportunity

You will lead the Trust's acquisition programme; growing our donor base across direct mail, digital, telephone and mid-value channels. This is not a delivery-only role. You will shape strategy, manage agency relationships, own the new donor welcome journey, and work closely with the Individual Giving Manager (Stewardship) to ensure every new supporter is set up for a long-term relationship with us.

There is also something this role offers that very few can: the chance to visit Nepal and see, first-hand, the difference your fundraising makes.

What you will be doing

• Developing and implementing acquisition strategy
• Delivering integrated multi-channel campaigns
• Managing the conversion of one-off donors to regular givers
• Developing and owning the new donor welcome journey
• Monitoring campaign performance, collaborating with creative agencies, and continually testing and refining to optimise results
• Managing income and expenditure budgets with support from the Head of Fundraising
• Working with the Legacy Administration team on legacy marketing for new and existing donors
• Ensuring all campaigns comply with GDPR, Gift Aid and data protection requirements

What we're looking for

• A proven track record in individual giving or direct marketing; hitting targets, managing budgets, delivering campaigns
• Experience across omnichannel acquisition: mail, digital, telephone
• Strong analytical instincts; you use data to make decisions, not just report on them
• Good creative judgement and confidence working with external agencies
• Solid knowledge of GDPR and Gift Aid in a fundraising context
• A collaborative, can-do approach and genuine commitment to the cause

What's on offer

• £40,000 - £43,000 depending on experience
• Up to 10% employer pension contribution
• Enhanced maternity and paternity pay
• Trips to Nepal to see the Trust's work first-hand
• Hybrid working from our Salisbury office
• 25 days annual leave plus Bank Holidays, EAP, free parking

Location: Salisbury, Wiltshire (hybrid)

Salary: £40,000 - £43,000 depending on experience

Contract: Permanent

Deadline: Midday, Monday 13 July 2026

Ready to apply?

Formal application is via CV and supporting statement (max 1 page) outlining why you are interested in this role and how you fit the person specification.

In the first instance, please send your CV to Philippa at Charity People - - if your CV matches what we're looking for we'll be in touch with the full candidate pack and lots more details.

Closing: midday on Monday 13 July 2026.

We sometimes close roles ahead of the deadline when we find the right person. Don't sit on it, apply early.

A note on AI: we embrace new ways of working, but your application should be authentically yours. Feel free to use AI to organise your thinking if it helps, but we want to hear your voice, your experience, and what genuinely draws you to this role.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Role Description

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.   

Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme. 

Accountabilities  

DAY TO DAY DELIVERY OF EVENTS  

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.   

  
STUDENT MANAGEMENT & QUERY HANDLING   
   

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London  

• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events  

• Responsible for managing the programme inbox (where applicable)  

• Responsible for identifying creative and innovative ways to connect, educate and train students 

• Provide oversight of cv support, screening, and recruitment preparation   

• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm  

• Organise mentoring and buddying allocations   

 QUALITY ASSURANCE  

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.  Responsible for running reports to track and monitor events from the CRM. 

Required qualifications 

• A Law degree (LLB) or a combined degree such as Law with another subject

Skills & Experience 

We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills: 

Essential 

• Strong presentation skills with the ability to deliver engaging online sessions 

• Excellent business writing and organisational skills 

• Strong stakeholder management abilities 

• A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages) 

• A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure

• Ability to use Teams and Zoom, including creating and managing breakout rooms 

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) 

Preferred 

• Project management experience 

• Experience with database management and data analysis, including applicant tracking systems (such as Salesforce) 

• Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp

Helpful 

• Understanding of employability skills required for students to be job-market ready 

• Knowledge of diversity and inclusion principles 

• Empathetic approach to working with others 

• Experience in recruitment or a target-driven sales environment 

What We Offer 

• Salary: £27,100–£30,000 

• Annual Leave: 28 days + Bank Holidays 

• Enhanced Family-Friendly Policy 

• Flexible Working: 2 days in the office 

• Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more… 

Pathway Manager

Apply today to step into a role where your leadership will drive real, measurable impact—empowering teams, shaping inclusive services, and making a lasting difference in people’s lives every day.

Location: Lambeth - Lambeth YP Assessment Time Out

Salary: £43,632 per annum

Closing date: 05 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You’ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions.

We’re looking for a proactive, values-driven leader who thrives in complex environments. You’ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you’re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key Deliverables

• You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service

• You will be adept in managing the service and its partnerships

• You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth’s developing approach

• You will comply with quality inspection and assessment procedures

• You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed

• You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored;

• You will ensure young people are a major part in shaping service delivery

• You will ensure effective delivery of Depaul UK’s approved life skills training and work closely with Participation and Volunteering leads.

• At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally

• To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.

• You will undertake full line management of the Team Leader and ETE worker

• Any other duties commensurate with the role

Health and Safety:

• To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents.

• To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings.

• To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room.

• To work for a proportion of the time as a lone worker and as part of the wider team.

• Undertake appropriate risk assessments for lone working.

Administration:

• To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system.

• To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director.

• To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment.

• Any other administrative tasks that will ensure the smooth running of the service.

Finance:

• With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment.

• Ensure that arrears management procedures are adhered to.

• To take responsibility for petty cash and record all transactions in line with policy.

General:

• To contribute to a high quality and effective delivery of service.

• To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary.

• To participate in regular supervision and IDP and help in identifying your own job-related development and training needs.

• To contribute to and be supportive of young people’s involvement in our services and in all levels of decision making throughout the organization.

• To ensure that all Depaul policies and procedures are adhered to.

• To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.

• Any other duties commensurate with the role.

What we are looking for from you

When completing your application form please address all the points set out below.

• A commitment to the ethos and values of Depaul including the organisation’s policies and procedures

• Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs.

• Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training.

• Experience of leading a team, establishing processes and relationships.

• Negotiating skills

• Coordinating and organising skills

• Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks.

• Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally.

• A clear understanding and ability to implement risk management, information sharing and data security arrangements.

• Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect.

• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.

• Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week

• The ability to provide cover Monday to Friday with occasional management support at weekends.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Main Duties & Responsibilities

Volunteer Recruitment & Onboarding

• Lead end-to-end recruitment and onboarding of volunteers across all Hospice roles, including clinical, wellbeing, family support, retail, fundraising, finance, facilities and administrative roles.
• Deliver a high-quality, seamless onboarding experience for volunteer applicants.
• Co-deliver monthly Introduction to Volunteering sessions, including follow-up engagement.
• Maintain effective recruitment pipelines to meet service needs.
• Support with recruitment campaigns for high priority volunteering roles.

Compliance & Governance

• Oversee volunteer compliance, ensuring volunteers, where required:
  • Have satisfactory references
  • Are DBS-checked
  • Complete and refresh mandatory training, including face-to-face safeguarding and relevant onboarding training via departments
• Maintain accurate compliance records within CRM systems.
• Monitor and report on DBS and safeguarding renewals, liaising with volunteers, team leaders and the education team.
• Ensure adherence to Hospice policies, legal requirements and best practice

Volunteer Operations & Service Delivery

• Provide front line guidance and advice on volunteer involvement and best practice to volunteer involving teams.
• Work with education team to co-facilitate Hospice Connections training sessions where required.
• Build strong cross-departmental relationships to align volunteering with organisational priorities.
• Demonstrate a thorough understanding of the volunteer lifecycle and provide guidance and support to managers in planning volunteer requirements, recruitment, onboarding, induction, training, ongoing supervision, recognition, development, issue resolution, and volunteer exit processes.
• Part of the People Team office cover answering telephone, email and in person queries or directing the enquiry to the right place to be resolved. This includes monitoring the volunteering and volunteer reference and volunteer rota inboxes.
• Arrange regular meetings with Hospice volunteer managers to:
  • Review volunteer pipelines and activity
  • Analyse data and service needs
  • Identify opportunities for collaboration and service improvement
• Be a main point of contact for volunteers in key operational roles (e.g. IPU Kitchen, Meet & Greet), including recruitment, onboarding, supervision, and ongoing support

• Organise IPU volunteer rota planning and management (forward planning and weekly), ensuring adequate cover and resolving last-minute gaps, arranging shadow shifts and organising mentor allocation.
• Manage and organise tasks for admin volunteers within the Voluntary Services team.

Volunteer Engagement & Experience

• Support with the planning and delivery of an annual programme of volunteer engagement events (e.g. Sunday lunches, feedback forums, seasonal events): Coordinate event logistics including communications, RSVPs, venues, catering and health & safety.
• Actively gather, review and respond to volunteer feedback to continuously improve the volunteer experience.
• Coordinate and support volunteer communications across the organisation, including the production and distribution of the monthly volunteer bulletin and volunteer updates.
• Foster a positive, inclusive and motivating environment for volunteers.

Data, Systems & Continuous Improvement

• Maintain high standards of data accuracy across volunteer systems and records.
• Use data insights to inform planning and improve service delivery.
• Identify and suggest improvements to volunteer processes, including onboarding and rota systems.

General Responsibilities

• Represent the Hospice and uphold its values and reputation at all times.
• Support organisational income generation activities where appropriate.
• Identify and engage in continuous professional development opportunities, sharing learning with colleagues.
• Contribute to ongoing service improvement across volunteering and wider Hospice operations.

Qualifications, Skills, Experience, Knowledge & Approach

Essential

• Demonstrable experience in volunteer coordination or management
• Experience overseeing compliance processes (e.g. DBS, safeguarding, governance)
• Experience managing rotas, logistics or service delivery functions
• Demonstrated experience coordinating volunteer recruitment and onboarding processes
• A strong understanding of volunteer management best practice, including relevant legislation, policies, compliance requirements, safeguarding, DBS processes, and governance.
• Awareness of developments within the voluntary sector and hospice volunteering to ensure organisational practices remain current, effective, and compliant.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and database management
• Strong analytical, planning, and organisational skills
• Excellent verbal and written communication, diplomacy, and problem-solving ability
• Ability to manage competing priorities and work independently in a fast-paced environment
• Proven stakeholder management and relationship-building skills
• Proven ability to meet recruitment targets across multiple service areas

Desirable

• Experience in healthcare, hospice or charity sector
• Experience facilitating training or group sessions
• Knowledge of EDI principles and inclusive volunteering practices

· Proven experience of working in diverse communities

Communication

· Excellent customer care skills – understands importance of good customer engagement & able to build strong working relationships 

• Good team player who is willing to support others/learn new skills 
• Able to communicate sensitively and understand boundaries of working with volunteers
• Excellent verbal, written, and digital communication skills
• Compassionate, emotionally intelligent, and able to communicate sensitively
• Confident and persuasive communicator, able to represent Voluntary Services in meetings and in conversations with Heads of Services
• Strong interpersonal skills to build collaborative relationships across teams

Decision Making

· Maintain confidentiality at all times 

· Proactive, solutions-focused, and accountable for outcomes

· Strong attention to detail and ability to drive multiple projects concurrently.

• Confident decision-maker with sound judgement

Mental & Physical Considerations, working conditions and environment

· Commitment to the aims, ethos and values of the Hospice

· Keen to develop self within role

· Ability to prioritise in the best interests of the organisation as a whole

· Willing and able to work as part of a team and independently using own initiative 

· Skilled in managing competing demands and expectations 

· Work with pace and accuracy 

· Ability to manage various tasks in a timely manner 

· Self-motivated and able to fulfil the job role with minimal supervision 

· Task driven – able to see processes through to competition 

· Ability to concentrate for sustained periods of time 

· Confident under pressure 

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Safeguarding

Act in a manner at all times to safeguard the interests of individual patients/clients and their  families and justify public trust and confidence in the Hospice of St Francis.

Offering paid internship opportunities for those who are blind or partially sighted across a range of different areas.

Thomas Pocklington Trust is a national sight loss charity supporting blind and partially sighted people to live the lives they wish to lead.

We currently have five internship opportunities available across a range of teams. Full-time and part-time opportunities are available, with all roles paid at the Living Wage Foundation rate.

We offer internship opportunities within a supportive environment where you will be able to develop numerous workplace skills alongside your day-to-day role. You will have the opportunity to network with other interns on the programme.

The key benefits:

• Comprehensive learning and development programme
• A mentor with lived experience
• Competitive compensation
• Technology training
• Employability support from TPT's Employment Team
• Networking with other visually impaired interns

Personal specification:

• This post has a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010.

For specific personal specifications, please visit our website to view each role.

We have the following roles available:

• Employer Engagement and Partnerships Intern
• Employment Intern
• Policy and Campaigns Intern
• SLC Projects Intern
• Volunteer and Participation Intern

Hackney Empire is looking for a new Deputy Technical Manager.

The new role of Deputy Technical Manager will play a critical operational and leadership role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the Technical Manager, you will lead and motivate a committed technical team to ensure the flawless execution of large-scale transfers, touring musical theatre, dance, opera, comedy and live music shows; supporting produced work and public-facing activity from our Creative Futures programme. 

This is a balanced, hands-on and production-focused role. It requires combining administrative and logistical preparation - such as advancing technical riders, developing costings and estimates and preparing staff rotas - with leadership and delivery of high-level stagecraft management during intensive fit-ups, show operations and rapid get-outs.  

12 Month Fixed Term Contract | Full Time | Circa £33,000+

Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are looking for a driven PR Officer to positively promote the visibility, awareness and reputation of the RAF Benevolent Fund through proactive public relations and communications activity. The postholder will help raise the profile of the organisation among key audiences by delivering media relations, content creation, stakeholder communications and wider communications activity that supports the Fund’s strategic objectives.

Additional Information

· Standard DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Wednesday 1st July 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Salary:£53,500 - £56,268 per annum

Contract Type:      12-Month Fixed Term Contract

Closing date:  12 July 2026 at 11pm

Interview date: 15 - 17 July 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

This is an exciting time to join CARE International UK. We are embarking on a new four-year organisational strategy, and our Advocacy and Influencing Team sits at the heart of it - leading efforts to sure up the UK Government's political commitment to women and girls, move power and resources to women-led organisations, and build networked advocacy for the issues we care most about.

This is also a pivotal moment for the wider sector. In a political environment marked by growing scepticism toward international aid, the mainstreaming of anti-gender narratives, and increasingly polarised public discourse, the case for gender equality has never needed making more urgently or more skilfully. At CIUK, you'll be working at the frontline of that challenge, helping to ensure or advocacy on gender equality is not only technically rigorous but politically resonant and accessible to the audiences who are shaping the debate.

About you

You are an experienced, politically astute advocate with a strong track record of influencing policy change on gender equality or international development. You thrive in complex, collaborative environments and know how to translate evidence into compelling political asks.

You will bring:

· Significant advocacy or public affairs experience, with a deep understanding of the UK Government, Parliament, and relevant political institutions

· Demonstrable expertise on gender in emergencies, violence against women and girls, or related areas of international development

· Experience developing and delivering successful policy initiatives that have shifted attitudes, behaviour or legislation

· Strong leadership skills, including experience managing teams across time zones and working in co-management or consortium structures

· Excellent communication skills (written and oral) with the ability to distil complexity for senior political audiences and the confidence to speak to media

· A genuine commitment to feminist principles, equity, diversity and inclusion, and to centring the voices of women's rights organisations in advocacy work

Experience working on violence against women and girls and familiarity with FCDO-funded programmes, are highly desirable.

About the role

This is a rare opportunity to lead advocacy on two of the most important fronts in international development. You will co-lead the External Engagement and Influencing workstream of What Works to Prevent Violence – Impact at Scale (What Works II), a FCDO-funded programme working to prevent and eliminate violence against women and girls globally. Alongside this, you will drive CIUK's own influencing work on gender equality, shaping UK Government policy and building CIUK's reputation as a thought leader on gender justice.

You will co-manage a global team of six advocacy and communications professionals for What Works and represent CIUK at senior levels across FCDO and UK Parliament, with sector colleagues, global and domestic women’s rights organisations and influential thought leaders. You will oversee the development of high-impact advocacy products, events and influencing strategies for both briefs.

This role sits in the Programme and Policy team and is line-managed by the Head of Advocacy & Influencing.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

Job Purpose: 

The International HR Operations Administrator provides pro-active, generalist HR operations support to all staff. This role involves supporting all aspects of the employee lifecycle, including recruitment, on-boarding and orientation, performance management, learning and development, monthly payroll, benefits administration, as well as assisting with HR administration and the HR system. 

Key to this role is the ability to be efficient and well-organised, as well as to build strong working relationships, and manage HR-related issues in a professional and timely manner. 

Scope and Limits of Authority: 

The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set. 

● This role does not have line management responsibility 

● Assisting with contracting and managing consultants and interpreters 

● Processing personal and confidential staff data 

Key Responsibilities: 

HR Strategy, Planning & Budgets 

● Processing HR activity invoices, ensuring accurate reporting in line with agreed budget criteria 

HR Policies & Processes 

● Supporting staff to understand and comply with HR policies and procedures as needed and raising any concerns to line managers. 

Global Resourcing & Payroll 

● Assisting with all recruitment activity, including finalising job descriptions, planning recruitment activity, placing adverts, support with selection and appointment processes, and scheduling interviews 

● Assisting with the monthly payroll for all staff globally, including providing relevant information to outsourced employment (EOR) and payroll only providers, processing invoices and maintaining relevant records; tracking payroll changes for all staff 

● Assisting with administration related to cost of living reviews (e.g. writing letters, updating the HR system) 

● Assisting with the management of all benefit administration including pension, Employee Assistance Programme, Life Assurance etc. 

● Assisting with the effective on-boarding of new starters and managing the orientation process 

● Assisting with termination / end of employment processes 

● Assisting with consultant due diligence processes as needed 

Staff Engagement & Employee Relations 

● Assisting with employee engagement activities such as staff surveys and employee wellbeing activities. 

● Assisting with staff communication activities as needed andensuring the HR section of the Secretariat Space is accurate 

Talent Management 

● Assisting with the performance management process to ensure reviews are completed on time and documented effectively 

● Assisting with L&D activities by identifying and monitoring training opportunities for staff 

HR Administration & Reporting 

● Draft offer letters, contracts, employee correspondence and paperwork covering the whole employee life cycle e.g: Maternity / new starts / Leavers etc 

● Provide administrative support in various tasks including meeting notes, booking meetings 

● Effectively monitoring the HR team’s shared email accounts 

● Keeping the HR system up to date, supporting staff to use it effectively 

● Maintaining HR records, in line with data protection regulations 

● Contribute to the life and work of the wider Resources team, helping out administratively where necessary 

Cross Team & Cross Secretariat Responsibilities 

● Building, maintaining and developing relationships with colleagues across all teams in the Secretariat, contributing to the delivery of the Alliance mission and Family for Every Child’s strategy 

● Contributing to cross-team work as needed and cross Secretariat project teams 

● Establishing and maintaining efficient administration systems, including digital filing 

● Undertaking any other reasonable duties or projects as required to support the work of the Secretariat 

Self-Management 

● Working in a results focused, open and collaborative way with agility, flexibility and a ‘can do’ mentality, enabling colleagues to thrive in a remote working environment 

● Keep up to date professionally and take responsibility for own professional development 

Person Specification: 

Education, qualifications, knowledge and experience 

Essential: 

● Educated to UK A Level (International level 3) or equivalent qualification or experience 

● Relevant and recent experience working in generalist/operational HR at a similar level 

● Knowledge of HR best practices (UK & International) 

● Experience of working in a fast paced environment 

● Experience of supporting multi-disciplinary teams 

● Experience of remote working 

● Experience of working in a multicultural environment 

● Experience of effective communication at all levels across an organisation 

Desirable: 

● Degree in a relevant discipline 

● Professional qualification in HR

● CIPD membership 

● Experience of embedding HR policy and process 

● Experience of working within a network organisation 

● Experience of working with Google suite 

● Good understanding of charity sector/international development and/or international membership organisations 

● Experience of working with an HR management system 

Skills, personal attributes and behaviours 

Role specific skills 

● Ability to maintain a high degree of confidentiality in relation to a range of information 

● Ability to be responsive to multiple requests 

● Ability to establish rapport with a variety of stakeholders 

● Strong interpersonal skills 

● High level of accuracy and attention to detail 

● Proactive approach to problem solving 

● Ability to prioritise work and work to deadlines within a changing environment. 

The following skills and personal attributes are expected of all staff 

● Flexible and adaptable; willing to contribute to other streams of work and across teams 

● Highly skilled communicator, in different formats, and capable of working across languages and cultures (using translation and interpretation support as relevant) ● Flexibility to work outside typical working hours and across time zones, especially in relation to line management responsibilities and to support cross team working ● Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks 

● Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently 

● Ability to use initiative and work without close supervision, working both as part of a team and as an individual 

● Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, or French is appreciated to broaden the range of language skills within the Secretariat 

Due to the urgency of this role, we’ll be reviewing applications and holding interviews as soon as strong CVs are received. We’re ideally looking for someone who can start immediately, as our superstar currently in the role will be heading off to new adventures on 15 July. Candidates who are available to begin straight away will be prioritised.

As we anticipate a high level of interest, we will only be contacting shortlisted candidates. If you haven’t heard from us by 10 July, please consider your application unsuccessful. We truly appreciate your interest in joining Family for Every Child and thank you warmly in advance for taking the time to apply.

Please note that only candidates with the Right to Work in the UK should apply. We carry out full RTW checks and are unable to offer visa sponsorship for this role.

Location: Remote (based in England, Scotland and Wales with occasional travel).

Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)

Hours of work: 28 hours a week (4 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support & Training Coordinator role involves:

• Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
• Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
• Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
• Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support

About you

Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process.

How to Apply

You can apply for the Support & Training Coordinator position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).