Head of learning and development jobs

Monitoring, Evaluation, Accountability & Learning (MEAL) Lead

Permanent. Full time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days)

Location: Bogota, Colombia

Salary: 164,778,543 Colombian Pesos per year

All applications and CV must be made in English only please

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Head of Impact for the Multi Country Cluster region (MCC), the Monitoring, Evaluation, Accountability & Learning (MEAL) Lead will lead Christian Aid’s MEAL and as part of the MCC Senior Management Team, will work across Humanitarian, Development and Advocacy programmes in MCC countries to drive impact.

The role will work closely with partners and together identify areas for accompaniment support. 

The post-holder will lead in the development, implementation and monitoring of Christian Aid, donor and sector MEAL approaches and requirements, providing effective and timely support (including capacity building) to programme staff and partner organisations, ensuring high-impact initiatives to maximise our impact. 

The role will develop and promote Christian Aid’s profile and visibility with donors, sector stakeholders and beyond foster a mindset of connection, as well as drive digital technology and decolonised approaches in MEAL across all Christian Aid programming, share their ideas and insights. 

Some of the main responsibilities for the MEAL Lead will include:

• Support MCC Senior Management to create a team environment and delivery of high-quality impactful programmes. 
• Develop and lead project proposals based on strong planning, monitoring and evaluation procedures, ensuring financial policies and procedures are complied with, including reporting requirements, to maximise impact and income. 
• Supported by the Organisational Effectiveness and Communications team, provide visibility and promotion of research and learning products for the MCC that will maximise our impact. 
• Ensure humanitarian, development and advocacy programmes meet the Core Humanitarian Standard (CHS) through remote and in country engagement. 
• Working with partners to co-create appropriate MEAL systems.
• Input into all major bid developments. 
• Oversee the development of best practice in community-based approaches to accountability within Christian Aid
• Provide accompaniment support to partners. 
• Manage monitoring and evaluation systems to ensure they are maintained, updated, used and that they contribute to quality programming, driving meaningful change.
• Lead on outcomes and impact measurements ensuring they are reported effectively to donors in order to maximise income. 
• Collaborate with Communications colleagues, to enable the development of a communications plan for the MCC and storytelling to supporters that will showcase high-impact initiatives that maximise our impact.
• Support decisions related to projects and programmes informed by Christian Aid’s corporate strategy, including the 4 themes and aligning with organisational values and goals. 
• Develop strong lessons learned feedback into programme design and improve the quality of future programming, to support a culture of continuous learning and improvement. 
• Represent Christian Aid in the sector, sharing innovation and learning from our MEAL practice widely, promote the exchange of ideas and knowledge, and creating strategic partnerships with other actors in the M&E sector. 
• Develop, capture, and share best practice in community-based approaches to accountability within Christian Aid.
• Collaborate with the Programme Quality & Operations Lead to complete global CHS audits processes to deliver high quality work.
• Together with Organisational Effectiveness colleagues, participate in / co-lead relevant global CoP(s)

About you

Who we are looking for

Essential:

• Degree in Social Sciences, Information Management, Statistics, Research or related fields. 
• Fluent in both English and Spanish (written and spoken)
• Significant experience of working in development/humanitarian/advocacy work. 
• Understanding to promote decolonised MEAL and digital MEAL initiatives. 
• Detailed understanding of current thinking/debates on monitoring, evaluation and learning and VFM. 
• Substantial experience in developing M&E plan, systems and databases using MS office and software applications.
• Detailed understanding and significant experience on developing and analysing MEAL frameworks.
• Highly developed report writing including donor reports.
• Significant experience of compliance, project-cycle management procedures and processes.
• Significant experience of commissioning and managing consultants. 
• High level understanding of accountability and partnership approaches and demonstrable experience of developing accountability mechanisms at field level.
• Highly developed analytical and critical thinking skills. 
• Excellent facilitation skills. 
• Highly developed written and oral communications skills. 
• Highly developed interpersonal skills and ability to work in a diverse team and manage complex and sensitive organisational relationships. 
• Highly developed ability to manage complex workloads and deliver work to tight deadlines.
• Highly developed ability to promote and influence culture change. 
• Understanding of CHS commitments and other accountability frameworks, including community feedback mechanisms 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We are looking for a hands on Head of Philanthropy to lead on trusts and foundations and major donor income for a small, innovative health charity.

This is a remote role within the UK, with monthly travel to London and/or Leeds.

The Charity
A creative, innovative health charity that has grown from strength to strength, offering fantastic benefits, including flexible working, generous life assurance and pension scheme, and a committed learning and development budget for each staff member.

The Role

You will join the SMT to work alogisde various stakeholders to deliver the philanthropy income stream with a focus on Trust and Major Donor giving.

Your first 6 months:
Familiarise yourself with the fundraising strategy and your role in operationalising it.

Continue to submit applications to deliver against the 2025/26 pipeline which include small, medium and larger trust funders.

Send out stewardship communications to past and current funders.

Support major donor communications.

In your first 12 months :

When you are more established in the team and your work, you will aim to scale your success, continuing to deliver the annual income target, whilst making the case for team expansion in line with the Fundraising Strategy.

Lead the Fundraising Committee, lead major donor programme develoment and delivery.

Develop case for the recruitment of an additional UK fundraising team member (e.g. Trusts Fundraiser)

Work with the internal team to understand our plans to move into the US market

The Candidate
A creative, hands on fundraiser, happy to lead the startegic and donor facing aspects of high value fundirasing.

A demonstrable track record of securing significant gifts from a range of trusts and foundations.
An ability to write and submit a regular stream of applications.
Experience of researching and writing high-quality, well-structured and persuasive communication materials, and delivering convincing verbal presentations to a variety of stakeholders.
Experience in working with major donors/high net worth individuals, ideally of setting up an income stream to support high net worth giving.
An understanding of funders needs, and how to meet these needs through thorough and relevant research, and creating compelling applications for support.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but, we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Head of Programmes

Job reference - REQ004474

£66,186 a year

London, E15 2GW and working from home.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for a strategic and collaborative Head of Programmes to lead the delivery of our strategy, An Equal Future.

You will lead a team of programme managers, foster a positive and inclusive culture, and represent Scope externally to share our progress and achievements.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

In this role, you will guide three key programmes that support Scope and our colleagues to make the biggest impact for disabled people. You will work closely with senior colleagues, champion agile ways of working, and support teams across Scope to understand and grow their impact.

You will:

· Lead the delivery of three major programmes, making sure they stay on track and deliver real impact.

· Champion agile and flexible ways of working, using testing and learning to drive improvement.

· Support and guide teams across Scope to understand how their work contributes to An Equal Future.

· Oversee progress against Scope’s strategy, reviewing impact and advising on where changes are needed.

· Report to the Executive Leadership Team, Board of Trustees, and external stakeholders on our progress.

· Build strong partnerships with funders and external organisations.

· Lead and develop your team so they can do their best work.

· Represent Scope at external meetings and events, promoting our strategy and achievements.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

We are looking for someone who can combine leadership, strategy, and people skills to deliver impact.

You will have:

· Experience leading and managing organisational strategy or large programmes.

· A strong understanding of measuring impact, performance indicators, and reporting.

· Knowledge of agile working and experience using it in practice.

· Strong leadership and people management skills.

· Experience building positive, high-performing teams.

· Excellent communication skills, with the ability to explain complex ideas clearly.

· An understanding of the Social Model of Disability and why it is central to change.

It would be great (but not essential) if you also have:

· Experience influencing people across teams and bringing them together to achieve shared goals.

· Knowledge of the charity sector and its context.

· Awareness of how AI is being used in workplaces and society.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please contact us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link.

Closing date for applications: 12.10.2025.

A basic DBS check will be required for the successful candidate.

We welcome applications from people with lived experience of disability and from all backgrounds.

Wildlife & Countryside Link is a coalition of 90 environmental charities. We are looking for a Head of/ Director of campaigns and media to help organise and inspire joint campaigning for the nature movement.

We are planning a five-year strategy of coordinated campaigning and media to make sure we can fight off the big political and policy risks to nature and drive forward the major changes needed to halt the decline of wildlife by 2030.

Are you the right person to help us win?

You would be a leader in our small, dynamic Link team, as well as working with major partners from across the nature charity sector and beyond. We would love to find someone who can rally our collective campaigning work, as well as bring experience and energy to guide the team working on media and major events.

Please do apply if you would like to be at the forefront of nature-campaigning in the UK. 

To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025.

Interviews will take place w/c the 10th November 2025.

Could you bring great programme and people management skills, and a commitment to participatory and strengths-based working, to help lead a portfolio of community-led initiatives in Camden? We would love to hear from you.

The Community Development Manager helps lead, manage and coordinate activities across our portfolio of services at the Winch. You will be passionate about working with and alongside a wide range of people and partners, building a shared approach to help enrich our neighbourhoods. You will be energised by creating and delivering new initiatives, and by  learning from them. You will be a thoughtful and attentive planner, a confident communicator and facilitator, and will bring curiosity and clarity to often complex situations.

You will join us as we launch our next phase of the Good Neighbourhood Project, which is focused on building a community-led approach to climate change. This gives you the chance to help shape and lead a critical programme of work, which we are calling ' A Greener Neighbourhood'. If this sounds like your thing, then don't delay - read the role description and apply!

Salary: £75,000 - £85,000
Location: Much Hadham, Hertfordshire – 60-acre campus
Contract: Full-time, permanent
 
Shape the future. Drive innovation. Transform lives.
 
At St Elizabeth’s, technology isn’t just about systems and servers — it’s a vital enabler of the life-changing work we do every day.
 
Set within 60 acres of stunning Hertfordshire countryside, we are a unique and values-led charity, supporting children and adults with epilepsy, learning disabilities, and other complex needs through specialist education, residential care, and health services.
 
Now, under a bold and ambitious five-year strategy, we are investing in our future — modernising, growing, and embracing innovation. We are looking for an exceptional Head of IT to lead this transformation, shaping a technology roadmap that supports our services today while building for tomorrow.
 
This is a strategic leadership role, not an operational “keep the lights on” post. You’ll work at the heart of our organisation, ensuring our digital infrastructure, systems, and innovation keep pace with — and enable — our mission, while providing direct line management to our IT Manager and working closely with them on both operational delivery and ICT budget management.
 
Your Impact
 
As our Head of IT, you will:

• Lead our long-term IT strategy — ensuring our technology supports organisational growth, service development, and digital inclusion for everyone we support.
• Provide direct line management to the IT Manager, ensuring day-to-day operations align with strategic goals.
• Develop, manage, and monitor the ICT budget in partnership with the IT Manager, ensuring cost-effective and future-proof investment decisions.
• Champion AI, automation, and assistive technology to transform care, education, and operational delivery.
• Oversee a comprehensive modernisation programme ensuring operational systems digitally interface efficiently, sharing data across all service and support areas.
• Drive integration of systems to enable real-time data insights, streamlined processes, and improved user experience.
• Advise the CEO, Board, and Senior Leadership Team on opportunities, risks, and technology trends, ensuring decisions align with organisational goals and sector best practice.
• Build strong relationships with technology providers and sector networks to bring innovation and best practice into the organisation.
• Collaborate across teams to embed technologies that make a tangible difference to the lives of our children, young people, and adults.

 
About You
 
You’ll be a visionary IT leader who can see the bigger picture — and bring it to life. You’ll combine strong technical knowledge with strategic thinking, commercial awareness, and the ability to inspire confidence in technology across a diverse organisation.
 
You will have:

• Experience leading IT strategy in a complex, multi-site organisation.
• Proven experience managing IT teams, including direct line management of senior IT staff.
• The ability to develop and oversee ICT budgets, ensuring financial accountability and value for money.
• The credibility to influence senior leaders, Board members, and external partners.
• A track record of delivering impactful technology projects that enhance service delivery.
• A passion for using technology to improve people’s lives — particularly in education, care, or charity settings.

 
Why Join Us?

• A pivotal leadership role in a forward-thinking, purpose-driven charity.
• The opportunity to design and deliver a full digital transformation.
• A collaborative, supportive culture where innovation is encouraged and valued.
• A beautiful working environment with on-site facilities.
• Competitive salary, dependent on experience and qualifications.

 
If you’re ready to lead with vision, embrace innovation, and create technology solutions that transform lives, we’d love to hear from you.
 
How to Apply
 
Please apply today by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
 
Please note: We are not located on a public transport route, so having access to transport is helpful.
 
Safeguarding & Inclusion
 
St Elizabeth’s is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check is required for this role.
 
We are proud to be an Investors in People and Disability Confident Employer.
 
Registered Charity: 1176777
 
Apply today and be part of shaping the future of St Elizabeth’s.
 
#INDMGR
 
REF-224 317

Head of Media and Public Relations

Location: Rochester Airport, Kent
Department: Communications
Salary: £45,000 - £50,000
Hours: Full Time, Monday to Friday, 37 hours per week
Contract Type: Permanent

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Main Purpose of Role:

As Head of Media and PR, you will be a master of effective public engagement communications and storytelling, and a key member of our talented and ambitious Marketing and Communications Team. You will lead on the implementation of our Media and Public Relations strategy and be responsible for its effective delivery and ongoing integration into our wider MarComms strategy, Income Generation, Marketing and Communications Directorate (IGMC) and wider long term organisational strategy. Our directorate’s overall goal is to generate and inspire the support we need to continue saving lives every day across Kent, Surrey and Sussex now and into the future.

Inclusion and Diversity:

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

We reserve the right to close the position early if the role is filled.

Benefits package is correct at the time this advert was published.

Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities

REF-224 409

Head of Income Generation and Marketing

• FTE £37- £42k dependant on experience.

• 35 hours a week (flexible for right candidate).

• Home based with travel for events and meetings.

The PDA Society is looking to recruit its first ever Head of role and we believe the right person could be transformative for our organisation. We are a small charity that makes a big impact – and we are excited to recruit someone who is hands on, pragmatic and experienced in raising income onto our team.

We are looking for a goal oriented, entrepreneurial individual who can help us maximise our fundraised and earned income through effective relationships and online communications. Over the next three years, we must significantly expand our free services and support offers for the people who most need them – and this role will be entrusted with ensuring we can afford to do that.

You will be part of a fast moving, high performing team who are determined to make a difference. This is a small organisation where senior team members do as well as plan. So while you’ll be setting direction and leading strategy, you’ll also be rolling your sleeves up and delivering directly alongside colleagues. You’ll be supported by a small communications team and a small budget to commission trust applications, and you’ll hold responsibility for maintaining trust funder relationships and ensuring reporting is timely and accurate.

If you have provable experience in growing income in a small charity or training organisation, are excited by growth, and want to make a difference to some of the most underserved disabled people in the UK this could be the job for you.

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR).

Contract: Permanent

Hours: 35 hours per week (1.0FTE)

Salary: £50,000

Annual Leave: 22 days per annum plus 3 discretionary days  

About the role 

CUF’s new strategy has a vision of ending poverty together.  Over the next three years we will be developing our relationships with our networks, partnerships, Dioceses and churches to respond, primarily, to relational poverty, recognising its place within the web of poverty. Our work will be mission and community resilience focussed, in the framework of asset based community development.

Through our work we will see more impactful, confident and mission focussed churches who are empowered to serve their local communities.  We will witness greater cohesion across Dioceses, schools, Christian denominations and Christian charities as a national movement to love and serve our neighbour, and challenge unjust structures of society. We will also work more strategically with communities of different faiths

in our resilience work, facing the challenges of relational and identity poverty.  We will work closely with the Church of England who have highlighted ministry in low income communities as a priority for resourcing.

We will be more confident in speaking out the truth about poverty, through a renewed influencing, policy and research team, who will take our grassroots and collaborative work to highlight unjust structures on poverty, and shape an ecclesial, political and sociological response.

In this newly created role you will develop our work on influencing and telling the truth about poverty, this is one of two objectives for the charity.  You will help build relationships of influence within the Church of England, Government and other decision makers to use our stories and impact to show the difference churches and faith groups can make in ending material and relational poverty.  You will develop policy positions on areas of CUF’s work in relation to poverty that will give a firm basis for our work, and that we will be able to speak out on with confidence and knowledge based on connection to grassroots churches and organisations.  You will develop a robust mechanism for reporting on impact, which goes beyond just evaluating our work but demonstrates the difference that faith based social action can make on ending poverty together.

This role will report to the CEO, but work across all of CUF’s teams and departments and will be responsible for the line management of the Listening and Learning Officer.

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Calibre Audio is a national charity providing free, unlimited access to audiobooks for people who cannot read print due to sight loss, disability, or health conditions. Every day, around 1,500 books are distributed to children and adults whose lives are transformed by access to literature.

Long established as a trusted service with a respected legacy programme and consistent success with trusts and foundations, Calibre is now entering a new chapter. With a bold strategy, national debates on literacy and inclusion gaining momentum, and the 2026 Year of Reading ahead, this is a pivotal moment to grow income, raise their profile and increase impact.

This new role brings fundraising and communications together for the first time. By unifying storytelling, campaigns, and fundraising propositions, the Director will amplify Calibre’s voice, grow income, and ensure that profile-building and fundraising reinforce one another.

This is a strategic and hands-on role, setting direction, managing key relationships and leading change, while securing income and providing clarity and structure for the teams. You will benefit from strong CEO commitment, external consultancy support with bid writing, and the freedom to shape team structure and invest in growth.

As Director of Fundraising and Communications, you will:

• Sit on the Executive Management Team alongside the CEO, COO, and Head of Communities & Learning, driving strategy and cultural change
• Develop and deliver an ambitious strategy across both functions, aligning activity to drive income, membership growth, and visibility
• Build on Calibre Audio’s respected legacy programme, deepen trust and foundation partnerships, and explore untapped opportunities with major donors and individual supporters
• Personally manage and cultivate high-value relationships with trusts, foundations, and major donors, while shaping new opportunities in corporate and individual giving
• Strengthen legacy and in-memory giving, and oversee compelling member appeals
• Lead the development of a powerful case for support, positioning Calibre as a force for change in literacy, disability inclusion, and mental health
• Partner with the Head of Marketing to deliver bold, creative campaigns that amplify Calibre’s national voice and directly support fundraising

About you

This role will suit a senior fundraising leader who combines strategic vision with hands-on delivery.

You will bring:

• A strong track record of securing significant income from high-value donors and funders
• Expertise in developing fundraising strategies and compelling cases for support
• Experience of leading, or working closely with, communications and marketing teams
• The credibility and emotional intelligence to influence at senior leadership level
• Strong staff management skills, with the ability to build and lead a high-performing team
• The ability to unify and bring clarity to fundraising and communications
• This role offers the chance to seize momentum, tell Calibre’s story in new ways, and harness national conversations about literacy and inclusion

Employee benefits include:

• 30 days annual leave plus bank holidays, with an additional day at Christmas
• 7.5% employer pension contribution

About the role 

We are seeking a visionary Head of Clinical Services with a deep passion for survivor-centred healing to lead the strategic development and implementation of our therapeutic services. As a key member of the Senior Leadership Team, you will ensure the delivery of safe, high-quality, and culturally responsive services that centre the needs of women and girls surviving violence against women and girls (VAWG). 

Working from an intersectional, trauma-informed, and Black feminist framework, you will play a vital role in upholding WGN’s commitment to holistic healing. Your leadership will promote our vision, values, and ethos across the organisation and with our partners, fostering an environment rooted in empowerment, inclusion, and transformation. 

About you

You will be an experienced clinical professional (BACP/UKCP accredited) and qualified supervisor with a proven track record in service delivery and team leadership. With a strong understanding of trauma, VAWG, and culturally responsive practice, you’ll be a feminist leader dedicated to anti-oppressive, inclusive approaches and the empowerment of survivors.

Application and Interview 

In your supporting statement, please outline (using examples) how your skillset, knowledge, and experience meet the essential criteria stated within the person specification. 

Early applications are highly encouraged, as interviews will be held on a rolling basis and this vacancy may be closed before the advertised closing date. 

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits 

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Organisational Development Practitioner

Cheadle / Hybrid | £41,490 starting salary | Permanent | Full-time (37.5 hours)

Join Together Trust – Together We Thrive

At Together Trust, every day is different, but our mission stays the same: to champion the rights, needs, and ambitions of the people we support. We make a difference, learn and grow together, and support one another every step of the way.

The Opportunity

Are you passionate about shaping culture, unlocking potential, and driving meaningful change? As our new Organisational Development (OD) Practitioner, you’ll help us build an inclusive, compassionate workplace where people can grow, thrive, and feel valued.

Reporting to the Head of Learning & OD, you’ll design and deliver strategies that align people, culture, and processes with our organisational goals. You’ll act as a trusted partner and change ambassador – supporting leaders, engaging teams, and embedding our values across everything we do.

Key Responsibilities

• Drive impactful OD, culture, and engagement initiatives.
• Shape leadership and management development.
• Coach and support managers to lead through change.
• Use data and feedback to inform organisational improvements.
• Support talent, succession, and workforce planning.
• Champion equity, diversity, and inclusion in everyday practice.

About You

We’re looking for an experienced OD professional with:

• Degree-level education + OD qualifications (e.g., MBTI, Coaching, Leadership Development).
• Experience in designing and delivering development programmes.
• Strong stakeholder engagement, coaching, and change management skills.
• A passion for embedding values and supporting cultural change.

Above all, you’ll embrace and champion our values: Positive, Professional, Passionate, Supportive.

What We Offer

• 27 days holiday (rising with service) + bank holidays
• Hybrid working & supportive environment
• Generous pension + life assurance
• Enhanced family leave & occupational sick pay
• Blue Light Card & discounts platform
• Cycle to Work scheme
• Wellbeing support & free yoga sessions
• Long service awards & refer a friend scheme
• Ongoing professional development opportunities

Diversity & Inclusion

We welcome applications from all backgrounds and are committed to making reasonable adjustments to support every candidate. We particularly encourage applications from those with lived experience.

Apply today and help us build a brighter future for the people and communities we support.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Find out more about working with us: https://youtu.be/SEnw2o00T6E

Senior Head of Development – Gardens, Libraries and Museums
University of Oxford

Location: Oxford, UK with some hybrid working options
Permanent and full-time role
Salary: Grade 10: £65,336 - £75,439 per annum with possible extension to £82,255 (inclusive of Oxford University Weighting)

The Gardens, Libraries and Museums of the University of Oxford house some of the world's most significant collections.  Representing the UK’s first public museums and botanic gardens and one of Europe’s oldest libraries, our institutions house a collection of c. 32 million objects, specimens and printed items, promoting research, learning and enjoyment, and provide important places of scholarly enquiry.  They serve as the front door to the wealth of knowledge and research generated at Oxford, welcoming over 3.5 million visitors each year. 

A hugely exciting opportunity has arisen to play a central role in coordinating and leading our fundraising efforts across the GLAM institutions.  It will require an exceptional person to build on the achievements of the past and shape the next phase of our philanthropic ambitions and outcomes.

About you
You will be confident in your ability to operate at this leadership level and have substantial experience of working with leading individual philanthropists and trusts & foundations, to deliver highly successful income generating activities.  Working in close collaboration with the GLAM Directors and Curators, you will identify opportunities and design strategies that will raise our ambitions and maximise philanthropic support.  Leading a high-performing GLAM development team by example, you will work collegially with fundraising colleagues across the University and manage your own portfolio of donors with ease.  Success in this role will therefore require an inspirational, inclusive and collaborative fundraising leader with experience of leading and motivating teams, and an imaginative and enterprising approach to achieving outstanding results.

Experience of the cultural sector is highly desirable, while a passion for Oxford’s mission and a desire to drive positive change through philanthropic partnerships are absolutely essential.

In return
Your happiness and wellbeing at work matter to us, so we offer a range of family friendly, financial and professional benefits, including:

§  Opportunity for hybrid working

§  Exceptional contributory pension scheme and salary sacrifice options

§  38 days annual leave

§  Comprehensive childcare services and family-friendly leave schemes

§  Cycle loan scheme

§  Discounted bus travel and Season Ticket travel loans

§  Subsidised University Sports Centre membership

§  Engaging social groups and sports clubs beyond the workplace

§  Use of the student discount card Totum

§  Membership to CASE for advancement professionals

§  Access to a wide range of training and development opportunities.

We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack, have a conversation or to apply, please visit contact Richmond Associates by following the Apply button.

Closing date for applications is 10AM on Friday, 31 October 2025

Interviews are currently scheduled to take place from mid-November

The University of Oxford Development Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.