Health and safety jobs
About us
Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.
Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.
The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.
About the Role
Advice Giving
- Provide advice through telephone and webchat
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
- Supporting clients to use ICT to make their new Universal Credit claim
- Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
- Complete benefits checks when appropriate
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary using appropriate communication skills and channels.
- Refer internally or to other specialist agencies as appropriate.
- Ensure that all work meets quality standards and the requirements of the funder
- Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
- Complete the required training to comply with quality assurance processes
Research and campaigns
- Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Read relevant publications
- Attend relevant internal and external meetings as agreed with the line manager
- Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
- Use of telephony and IT equipment for multichannel delivery of advice services
- Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
- Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Demonstrate commitment to the aims and policies of Citizens Advice
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
- Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
- Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
- Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
- Experience of providing advice through telephone and web chat
- Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
- Ability to interpret complex information and convey it in a way that is understandable to clients.
- Good ICT knowledge with an ability to support clients with their online claim application
- Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
- Assist with research and campaigns works by providing information about clients’ circumstances
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
- Ability to meet targets and excel against objectives.
- Ability and willingness to work both on own initiative and as part of a team.
Reports To: Recovery Programme Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £31,990
Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as a Recovery Practitioner. For this recruitment cycle, we particularly welcome applications from men, as they are currently underrepresented in our team, and this role involves close work with a male-only client group. We also actively encourage applications from people of all backgrounds, including those with lived experience of recovery.
This is a full-time permanent position, working Monday to Friday with additional monthly on-call duties. In return, you will receive a salary of £31,990 per annum, be enrolled into our staff health and wellbeing package, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding.
What we are looking for
- Someone who is skilled in delivering a person-centred and trauma-informed approach to their work
- Experience working with people in recovery from addiction, including voluntary or lived experience. We are open to a range of experiences that demonstrate understanding and empathy in this area.
- NVQ Level 3 in Health & Social or equivalent experience in a support setting. We value transferable skills, even if gained outside of formal qualifications
- Excellent communication skills and an understanding of Customer Relationship Management systems (such as Salesforce) to ensure accurate record-keeping
Please look at our Job Description and Person Specification for more details.
Perhaps most importantly...it is our expectation that anyone who is a part of Nehemiah aligns with and can demonstrate use of Our Values:
Belief: We believe in everyone’s potential for positive change
Respect: We value each other’s choices and differences
Kindness: We show empathy through our actions
Honesty: We build trust through integrity
Empowerment: We help each other find our own purpose
What you can expect from us
- A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement
- 25 days annual leave, plus Bank Holidays
- A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary
- Staff Health Plan that includes insurance and wellbeing packages
Why Nehemiah?
- Make a direct impact on the lives of those in need and bring positive change to the local community
- Work with a passionate and talented team committed to our mission
- Benefit from opportunities for skill development, leadership growth, and career advancement
- Experience a culture that values innovation and always looks to refine our best practice
- We are committed to building a diverse and inclusive workforce. If you require adjustments at any stage of the recruitment process, please let us know.
Application Process:
- 30 minute video call with a member of our recruiting team
- A two-part interview
- In-person interview with relevant members of the management team (45mins-1hr)
- Facilitate a group session with a selection of residents on a set topic that we provide two days before (40-45mins)
AI in Applications
We are fully aware that some candidates may use AI to help structure their answers. However, we strongly encourage you to ensure that your application reflects your own voice and experiences. It's usually easy to spot when response are fully AI-generated without personal input. We are much more interested in who you are and how you connect with our values and mission than a perfectly worded answer.
To be considered please submit a CV and Supporting Statement/Expression of Interest
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (eg short audio or video file), we welcome this.
Interviews to be held on a rolling basis
Any offer for this post is conditional on references and passing an Enhanced DBS check
REF-222007
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives

YMCA St Paul's Group aims to support and empower young people and communities throughout London and beyond by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. As one of the largest YMCAs in Europe, we’re proud of our dual identity as a Charity and Registered Provider of Social Housing.
As part of a bold phase of planned growth under our three year strategic plan, the role of Group Director of New Business & Partnerships has been created. This is an opportunity for a forward-thinking leader to help shape the future of YMCA St Paul’s Group by developing impactful partnerships and unlocking new business opportunities that align with our mission.
Working closely with the CEO and the Executive Team, you will lead our business development efforts, build strategic partnerships, and position YMCA St Paul’s Group to grow our reach and relevance. While the initial focus will likely be in Housing and Support, we also see huge potential in Health & Wellbeing services and beyond.
We are looking for an enterprising and inclusive leader with a strong track record of business development within commissioned or regulated services. You will bring commercial acumen, a collaborative spirit, and a natural ability to build relationships with a wide range of stakeholders. While housing experience is valuable, we also welcome candidates with transferable knowledge and experience from other regulated sectors. You do not need to be of Christian faith, but you must be able to respect our ethos and uphold the values we live by.
At YMCA St Paul’s Group, it’s our people who make the difference. We’re committed to creating an environment where colleagues feel a deep sense of belonging and are supported to grow and thrive. That’s why we were recently recognised as one of the UK’s Best Workplaces for Development by Great Places to Work – an achievement that reflects our culture of care, learning and continuous improvement.
We hope that, as you learn more about us, you’ll be excited by the opportunity to be part of our next chapter – and the difference we can make, together.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.
Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!
Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within the Southampton and Portsmouth areas to support the delivery of programmes as well as programme visits.
Assist and support our delivery partners and volunteers in bringing The Trust's Team and Achieve programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.
Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!
Do you have the creativity to facilitate best practice sharing, energise networking sessions, and lead innovative training sessions? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system would be an advantage when joining our team, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.
If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.
Expect the unexpected and embrace it. Come and be a part of our mission!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Help shape the future of imaging services by supporting providers on their journey to QSI accreditation. As our Quality Improvement and Review Partner you'll lead independent assessments, guide expert review teams, and drive measurable improvements across NHS and private imaging settings.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Improvement and Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll support imaging services on their journey toward QSI accreditation and lead independent assessments across a wide range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams, deliver robust evaluations, and produce focused reports and action plans that drive meaningful, measurable improvement.
What you’ll do
- Act as the designated Quality Improvement and Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Improvement and Review Partner candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Location: Flexible hybrid working, minimum 3 days in our office in Crayford
Contract: Full-time, permanent
Salary: £28,000 - £30,000
Hours: 35 hours per week, Monday to Friday (core hours 10am – 4pm)
Closing Date: Midnight, Sunday, 22nd June 2025
Make a lasting impact for the millions living with allergies.
At Allergy UK, we’re the leading national charity supporting people with allergic conditions. We’re looking for a motivated and commercially minded Business Development Officer to drive growth through our Endorsements Programme, helping connect people with products that support their health and wellbeing.
This is an exciting opportunity for someone with a strong sales and relationship management background to join a growing team and contribute directly to our charitable mission.
What you’ll be doing:
·Identifying and engaging new clients for Allergy UK’s product Endorsements Programme
·Managing a pipeline of opportunities from initial enquiry through to signed agreements
·Maintaining strong relationships with existing clients to ensure renewals and growth
·Promoting cross-organisational engagement opportunities such as fundraising and campaigns
·Working collaboratively with colleagues in Communications, Fundraising, and Corporate Partnerships
·Tracking market trends and competitor activity to identify new growth areas
·Ensuring accurate CRM records and high-quality client service throughout
What we’re looking for:
·Proven experience in business development or sales, ideally in a commercial or B2B setting
·Excellent communication and relationship-building skills
·Commercial awareness and the ability to understand and articulate value propositions
·Experience managing targets, negotiating deals, and handling objections
·Able to demonstrate good organisational skills and the ability to juggle multiple priorities
·Ability to work independently and as part of a collaborative team
·Proficiency in Microsoft Office and CRM systems
Experience in the charity, healthcare, or life sciences sectors is welcome but not essential.
Why Allergy UK?
We are a passionate, purpose-driven organisation with ambitious plans to grow our reach and impact. As part of our team, you’ll be helping millions of people access the allergy-aware products and services they need to live well. We offer:
·A supportive, flexible working environment
·Opportunities for development and progression
·A welcoming, inclusive culture that values your voice and ideas
We warmly welcome applications from people of all backgrounds and communities. If you’re excited about this role but not sure you meet every requirement, we still encourage you to apply - you might be just who we’re looking for.
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.
The successful candidate will have a good, current understanding of safeguarding practice as it applies to young people and will have practical experience of working/volunteering with children in this context. An understanding of school sport and/or the FA’s Safeguarding 365 standard would be an advantage.
If you are passionate about providing safe opportunities for children to play football, and have a track record of positive influence, then the role offers flexible working, pension provision and 31 days’ leave in an environment which strives for high levels of staff satisfaction.
The ESFA is an equal opportunities employer and welcomes applications from all communities. The ESFA is committed to safeguarding children and adults at risk. Due to the nature of this role. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check through The FA DBS process. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Checks on online presence may be made as part of the application process.
The role description is below and applications should be submitted via email in the form of a CV highlighting the way in which you meet the role description, and a covering letter of no more than 2 sides of A4, outlining how you meet the person specification. We would welcome completion of our equality monitoring form, from which candidate data is anonymised and amalgamated with other EDI data to enable monitoring of our equality policy. This data will be removed from your application prior to shortlisting. Applications must be submitted to the CEO vis email no later than 29 June 2025. Successful candidates will be contacted during w/c 30 June and interviews are expected to take place on 7th July. The full JD & EDI form can be found on the ESFA's website.
Main responsibilities:
- To support delivery of The FA Schools’ Football Strategy and the English Schools’ FA’s Business Plan
- To manage the ESFA’s safeguarding work, in line with legislation, FA safeguarding policy, procedures, regulations, standards and guidance.
- To manage safeguarding and child and adults at risk protection concerns in a timely manner and in line with FA requirements and guidance.
- To take operational responsibility for the implementation of The FA’s Safeguarding 365 Standard for County FAs and driving safer practice and culture in schools’ football.
Job role
- To oversee, track and ensuring ongoing compliance with all areas of The FA’s Safeguarding 365 Standard for County FAs measures, policies and procedures and collate and submit all evidence for assessment.
- To operationally lead the implementation and delivery of safeguarding within the ESFA, being accountable for relevant areas of The FA’s Safeguarding 365 Standard.
- To support the Senior Leadership Team and take a dynamic and strategic approach to safeguarding delivery within the ESFA, raising awareness and providing organisational support and direction to colleagues and Members
- To work with the Chief Executive Officer to provide the Board with regular reports on safeguarding activity within the ESFA.
- To work with The FA Safeguarding Case Management Team (FA SCMT) to refer child abuse and adults at risk concerns to The FA, acting in line with the relevant FA safeguarding policy, regulations and guidance.
- To record all safeguarding concerns on the prevailing FA safeguarding system and ensure all data is securely retained in accordance with FA regulations, policies and data protection legislation.
- To manage all safeguarding poor practice concerns and complaints referred to the ESFA, with a focus on timeliness and outcomes and line with FA policy, regulations and guidance.
- To provide training, support and guidance to the ESFA and its Members on how to manage safeguarding complaints and concerns effectively, with a focus on timeliness and outcomes and in line with FA policy, regulations and guidance.
- To use IT systems to monitor safeguarding compliance across the schools’ football volunteer network to manage risk and assist in strategic planning.
- To utilise insight and data to inform all compliance activity and take appropriate activity to address non-compliance.
- To ensure the ESFA is compliant with safeguarding legislation e.g. Data Protection/GDPR 2018, Children’s Act, Protection of Freedoms Act (Criminal Record Checks), the Government’s prevailing ‘Working Together’ guidance. Prevailing ‘Keeping Children Safe in Education’ guidance and any other legislation or statutory guidance that may be introduced.
- To identify, develop and maintain strong relationships with key safeguarding stakeholders.
- To strategically manage effective Association Safeguarding Officer networks; liaising with the Local Authority Designated Officers, Local Safeguarding Partnerships, Local Safeguarding Adult Boards, Children’s and Adults’ Social Care Services, Police Child Protection Teams and support Association Welfare Officers to be compliant with safeguarding legislation, FA safeguarding policy, best-practice guidance and education programmes.
- To manage a diverse workload being able to prioritise work according to risk and timeframes, providing regular updates to the line manager on progress against the work programme, targets and business plan priorities.
- To maintain strong links with key FA staff and attend national FA safeguarding events and CPD courses to ensure knowledge and skills are maintained and updated.
- To work with colleagues to address poor behaviour and raise standards in schools’ football, promoting fun and safe football environments and creating a culture that lives and celebrates safer working practice across the ESFA’s activity and schools’ football.
- To co-ordinate safeguarding support visits, parental engagements and Association health checks with Members to ensure they are compliant with the records they have submitted to the ESFA and to check on the culture and safeguarding practice.
- To co-ordinate and deliver or source CPD events for Association Safeguarding Officers.
- To ensure that any individual helping with any ESFA or ESFA Member event involving children is suitably DBS-checked, trained and understand their responsibilities at the event.
- To work with colleagues to embed safeguarding and equality throughout the ESFA and the schools’ football network.
- To provide the highest level of customer excellence to support volunteers across all FA Technology systems.
- To line manage National Safeguarding Manager
- Execute tasks as required in order to meet the ESFA’s changing priorities.
- To support the Safeguarding Operations Group to deliver its responsibilities.
- To take responsibility for operational health and safety checks at ESFA headquarters
- To fulfil the financial responsibilities of the role as prescribed in the Financial Regulations.
- To participate in training, development and appraisal processes necessary to fulfil the role
- To support the ESFA Council to fulfil its responsibilities.
- To act with high standards of professionalism, business integrity and personal conduct at all times
- To act as an ambassador for the ESFA in the conduct of all business;
- To comply with the requirements of the staff handbook;
- To use best endeavours to support others in the achievement of their objectives;
- To conduct any other duties as may reasonably be required by the employer.
SKILLS
Essential
• Effective leadership and management
• Practical experience of managing and quality assuring safeguarding procedures
• A child-centred approach and the ability to maintain this perspective and apply common sense.
• Clarity about what constitutes low-level concerns, poor practice and abuse and how to manage cases effectively.
• Ability to deal constructively with people’s emotions (e.g. upset, distress, conflict, animosity).
• Capacity to handle confidential data/information sensitively.
• Ability to promote safer practice and the importance of safe and fun football environments.
• Outstanding team-working skills.
• Exceptional communication, interpersonal and influencing skills.
• Effective prioritisation and time-management skills.
• Competent in the use of IT, including Microsoft Office applications
• A reflective practitioner with a focus on continuous improvement
Desirable
• Effective presentation and facilitation skills.
• Ability to de-escalate heated and challenging situations.
• Experience of interviewing children and/or adults in relation to allegations.
KNOWLEDGE AND EXPERIENCE
Essential
• Working towards agreed safeguarding standards
• Influencing the practice of others
• Knowledge of current safeguarding legislation, policy and practice relating to children and adults at risk.
• Experience of working in a designated safeguarding role.
• Experience of writing reports and compiling case related evidence and information.
• Demonstrate a working knowledge of inclusion, equality and anti– discrimination.
• Working knowledge of the roles of statutory agencies in safeguarding children and adults at risk.
• Experience of implementing policies, protocols and guidance.
• Knowledge of the structure and partner organisations within football
Desirable
• Knowledge of The FA’s Grassroots Football Strategy.
• Working knowledge of current FA systems.
• Knowledge and understanding of diverse faiths, communities and cultures.
• Understanding of the effects of various conditions that affect children such as, but not limited to, ADHD and Tourette’s syndrome.
The deadline for applications is Monday 7th July 2025 by 9 AM CET.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chief Executive Officer
Manages: 5
Annual salary: £85K - £95K GBP
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Director
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
Purpose of role
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on financial planning, legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical financial and operational matters at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the finance and operations teams.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong financial controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Recognised professional accounting qualification (e.g. ACCA, CIMA, CIPFA, ACA) or post-graduate business degree mandatory.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
An applicant’s pack is also available on request.
The deadline for application is Monday 7th July 2025 by 9 AM CET.
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
We’re looking for a strategically-minded leader to take forward our work in schools, including managing our new ‘Creating Supportive Environments’ project over the next three years. With knowledge and experience of the secondary school context in particular, the Programme Manager will lead on the development, delivery, and evaluation of new interventions in schools to sit alongside our ongoing delivery of the Rainbow Flag Award in the East of England.
The client requests no contact from agencies or media sales.
Role Purpose
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Winston’s Wish turn up the dial across our corporate partnerships fundraising. As our Corporate Partnerships Fundraiser, you will be responsible for growing income from new and existing corporate supporters through creative fundraising and engagement plans and efficient account management, ensuring all partnerships have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.
Working with a high level of autonomy, but within a supportive and friendly team, you will develop a live pipeline of prospects, be creative in delivering ways to keep corporate supporters engaged and provide strong stewardship to foster long-term and sustainable partnerships.
If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.
Main Responsibilities
Account Management and Stewardship
- Confidently manage a portfolio of existing corporate supporters who, together, make a significant difference to the lives of grieving children.
- Support the delivery of the corporate supporter activities, contributing to a team target.
- Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.
- Execute and adapt bespoke campaigns.
- Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
- Provide comprehensive stewardship for our corporate supporters.
- Prepare regular communications, rewards and incentives and feedback.
- Tailor impact reports to ensure supporters understand and are inspired by the impact of their support.
- Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.
Fundraising
- Identify new prospects in areas and industries where the charity is less known.
- Manage pipeline, approaches and KPIs to meet ambitious income targets.
- Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.
- Work with our Events Manager to leverage and maximise corporate participation in our evolving events programme.
- Deliver and submit creative and persuasive pitches, proposals and applications.
- Explore, develop and expand ways in which businesses can support the charity through new corporate supporter products and platforms to cultivate new and enhance existing relationships, e.g. employee volunteering, Charity of the Year, cause-related marketing, sponsorships and point of sale opportunities.
- Continually raise the profile of Winston’s Wish by networking and representing the charity at events as required.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- ·Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
- Desire to deliver the highest level of experience to corporate supporters and partners.
- Experience of prospecting and new business development.
- Experience of corporate giving mechanisms and platforms.
- Proven track record of fundraising from corporates in the not-for-profit sector, or similar transferable experience gained in the commercial sector.
- Highly professional, flexible and committed to achieving and exceeding KPIs.
- Exceptional communication and interpersonal skills.
- Excellent time-management and organisational skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities.
Desirable
- Understanding of child bereavement.
- Evidence of continued professional development.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: Friday 4th July 2025
Interview date: Wednesday 16th July 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
As we embark on an exciting 5-year strategy we are looking to recruit an experienced Individual Giving Manager to focus on the delivery of repeat giving. Developing our weekly lottery, raffles and regular giving products and the sustainable income they provide.
This will be a crucial role within the team and playing the lead role in promoting these forms of giving to a wide external audience. Ensuring that we increase our reach across all areas of our communities through all forms of communications and engagement. You will also be able to work collaboratively across internal teams to promote regular giving and lottery products, ensuring that we maximise the potential of this important form of giving.
You’ll be an experienced direct marketer who is comfortable with product development and using data to drive a great experience for our supporters.
Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be undertaken as part of our -employment screening for the successful candidate.
The client requests no contact from agencies or media sales.
Department: Fundraising
Salary: £34,000 (depending on experience)
Hours: 35
Contract Type: Permanent
ABOUT RABI
We are RABI – the farmers charity.
We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits.
Together, we’re on a journey to help shape a future our farmers deserve.
Summary and key purpose
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
- Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
- Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
- Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
- Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
- Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
- Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
- Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Take part and contribute to team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.
Person Specification:
Essential
- Marketing or direct marketing or marketing qualification.
- Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
- Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
- Planning, delivering and managing individual giving programmes.
- Delivering donor recruitment and retention projects from initiation to completion.
- Proven track record of meeting or exceeding targets from unrestricted donations.
- Presenting confidently to a variety of audiences.
- Building relationships and maximising engagement with donors and supporters
- Able to create and tailor engaging and emotive copy for a range of different channels.
- Empathy with the goals and objectives of RABI.
- A positive and creative approach to work, with the ability to multitask.
- Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
- Ability to record accurate data and work with a CRM system
- Self-motivated and confident in working, both independently and in teams
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Excel and Word).
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Proficiency in using Microsoft Office
Desirable
- Knowledge of targeting, segmentation and response analysis.
- Knowledge of testing, validation and taking campaign learnings forward.
- Knowledge of print and online production processes.
- Understanding of the Gift Aid process.
- Voluntary sector experience.
- A full UK driving license.
- Experience of database use
- Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based
REF-222136
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Travel Trainer
Report To: Laurence Orrell, travel training coordinator
Salary: £13.85 per hour
Location: Travel within the North London area as required
DBS:This post is subject to a criminal record check under the arrangements established by the Disclosure & Barring Service
Context of Job
AFK is a national charity helping young disabled people develop their independence and find employment. As part of this we provide bespoke travel training on London’s public transport network to and from school, college and work placements in the North London area.
We are looking for enthusiastic and flexible candidates to train and support young people to travel specified journeys safely and independently using public transport.
Overall Job Purpose
To train and support a young person to travel a specified journey safely and independently using public transport. Record your observations and give feedback to the travel training coordinator, the young person and their family. To take part in reviews of training as it progresses.
Working Conditions
- Casual working assignment with no minimum hours guaranteed
- Each assignment must be mutually agreed by both parties
- You will be expected to work mornings and/or evenings as required by the job and we will also consider job sharing for this role.
Responsibilities
- Support a young person door-to-door as they travel on public transport.
- Familiarise yourself with the following documents –
- Journey Plan – describes the route you and the trainee will follow, and the alternative route(s) if the need arises.
- Risk Assessment – outlines the support needs of the trainee, and risks and strategies to mitigate them.
- Record your observations using standardised forms and relay your observations to the travel training coordinator on a weekly basis.
- Allow the young person to learn independently and only guide, support or intervene when necessary (this will be included in your induction)
- Approach travel training in a positive manner by reinforcing achievements and viewing obstacles as opportunities to learn. Discuss strategies and agree solutions with the young person, their family and the travel training coordinator.
- To contact the travel training coordinator immediately if there are any emergencies or unexpected situations.
- Ensure that the young person is trained to use the alternative route safely and independently.
- Ensure that the young person learns and/or knows how to contact parents or carers in case of an emergency
- Any issues or concerns must be raised with the travel training coordinator or the business development manager.
Additional Responsibilities
- Learn the support needs of the young person prior to training
- Become familiar with the route
- Become familiar with and then follow AFK’s safeguarding policies and procedures
For more information or an informal chat please call Laurence on 07384 79 55 35.
Please see the attached Job Pack for more details about the role
To apply please send your CV and a covering letter explaining why you would suit the role.
Recruitment Timeline and details
- We will be interviewing on a rolling basis as we receive applications.
- There will be a short test using your mobile phone so please bring it with you
- Please let us know if you need any adjustments in relation to the recruitment process
To apply please submit your CV and a covering letter explaining why you would suit the role
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Northampton Students’ Union, our Sports Development Coordinator plays a pivotal role in enriching the student experience through sport. By overseeing over 35 free-to-join sports clubs, they ensure inclusivity and accessibility for all students, regardless of background or ability. Their responsibilities include managing sports programming, coordinating events like Varsity and Sports Awards, and fostering relationships with both internal and external stakeholders. By supporting student-led initiatives and promoting participation, the Sports Development Coordinator helps create a vibrant, active campus community.
Principal Duties and Responsibilities:
- Book internal and external facilities for training and fixtures. Ensure that the clubs use suitable facilities of an appropriate standard, while following SU procedures and maintaining good relationships with the facility provider.
- Operational responsibility for all SU affiliated sports activity, including approving risk assessment and dealing with all accident reports for sports clubs.
- To ensure that appropriate process is followed when disciplinary issues occur with Sports Clubs.
- To lead on Sports Awards and Varsity, to ensure a safe and relevant event is delivered.
- To feed into the budget-setting process, and be responsible for spending the Sports budget, following financial processes accordingly.
- To support all sports club volunteers in the development and delivery of their activities and events.
- Responsible for the growth and development of new sports and developing processes that enable students to either set up new activities or expand current activities.
- To be the organisation’s main point of contact for British Universities and Colleges Sport.
- To deliver all administrative processes for BUCS-related activity on behalf of the organisation.
- Maintain effective lines of communication between clubs and the Students' Union at all times.
- Operational responsibility for administrating and safety of all onsite sports storage, ensuring spaces are safe for student use.
- Pro-actively look to find ways to increase student participation in sport by ensuring appropriate communication via our Brand & Communications team and promoting and supporting the setting up of new clubs.
- Identify, and with support of line-manager, apply for external funding opportunities that will increase our support for sport in partnership with Clubs and elected officers.
- To establish and maintain contacts to set up community partnership agreements which could increase our sporting offer or volunteering opportunities.
- To review operational processes in a timely manner, in line with any governance or policy change within the organisation.
- Write and develop a training programme for all student sports leaders, focusing on empowering them to complete their roles independently via clearly communicated and transparent processes and enhancement of their soft skills to complete the role.
- Develop systems that empowers students to take ownership of setting up new activities or expand current activities.
- Alongside an elected officer, represent Northampton Students’ Union at all BUCS regional meetings, ensuring that we are updated on University Sport development.
- To support clubs with the recruitment of all paid and volunteer coaches, and ensuring they adhere to the Coaches Code of Conduct and other supporting documents.
- Pro-actively encourage student sports leaders to record and reflect on their skill development.
- Manage and provide mentorship for the Sports Administrator and any other student staff roles working within Sport at the Union.
The client requests no contact from agencies or media sales.
To provide an efficient, effective and sensitive housing management service to the Licence/ Occupational Contract Holders of Newport Mind- Mind in Gwent’s accommodation-based support services. This includes- monitoring of rental income, managing lettings, breaches of tenancy and associated administration tasks.
To ensure compliance with Renting Homes Wales Act 2022 in all instances and take immediate remedial action when this has not happened.
To work closely with the Housing and Tenancy Support (HaTs) service to maintain a high level of service, balancing letting priorities with support service delivery aims.
Interviews to be held 1st July
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.