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Top job
Closing in 7 days
Voice 21, Stratford (Hybrid)
£21,500 - £24,500 per year
Seeking a programme coordinator to enable our Voice 21 programmes for teachers to be delivered efficiently and to a high standard.
Posted 1 day ago
Top job
Housing Justice, Remote
£29,751 per year
Looking for a Host Support Coordinator to help support families who are hosting, or considering hosting, Ukrainian refugees.
Posted 4 days ago
Top job
University of Westminster Students' Union, London (On-site)
£26,200 - £26,757 per year
We are looking for a Training and Development Coordinator to join the Student Opportunities team to enhance and develop UWSU volunteers.
Posted today
Top job
University of Westminster Students' Union, London (On-site)
£26,200 - £26,757 per year
We're looking for a skilled individual to join our Student Opportunities team to enhance our Employability offer to improve students lives.
Posted today
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University of Westminster Students' Union, London (On-site)
£26,200 - £26,757 per year
We have an exciting opportunity to boost service visibility, share authentic content, manage social media platforms, and drive conversation.
Posted today
Top job
University of Westminster Students' Union, London (On-site)
£26,200 - £26,757 per year
We are looking for a detail-oriented individual to join our Advice and Wellbeing Team to enhance our offer to improve the lives of students.
Posted today
Top job
The Royal College of Radiologists, Central London (Hybrid)
£34,155 per annum increasing to £37,751 following two years continuous service, plus excellent benefits
Posted 4 days ago
Top job
Housing Justice, Remote
£29,751 per year
Looking for a Welsh Speaking Host Support Coordinator to help support families who are hosting, or considering hosting, Ukrainian refugees.
Posted 4 days ago

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Young Harrow Foundation, Harrow (Hybrid)
£28,000 - £31,000 per year
We are looking for an experienced and motivated self-starter to join our growing team as WEBSITE DEVELOPMENT Coordinator
Posted 1 day ago Quick Apply
Healthcare Infection Society, London (Hybrid)
£30,000 - £33,000 per year
Exciting role which supports the planning and delivery of events and training and oversees the marketing and communications strategy
Posted today Quick Apply
Richmond Carers Centre, Twickenham (Hybrid)
£27493 pro rata (actual salary £16495)
This role would really suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector.
Posted today
Page 1 of 35
Stratford, Greater London (Hybrid)
£21,500 - £24,500 per year
Permanent, Full-time
Job description

Your purpose

To enable our programmes for teachers to be delivered efficiently and to a high standard. You will be responsible for delivering our participant journey using automated email communications, providing administration and leading on planning to deliver the best possible learning experience for teachers on our programmes.

This is a newly created role in the team and the post holder will play a significant part in shaping it in order to deliver its core purpose. The role may evolve based on the needs of our growing organisation.

Your responsibilities

Participant journey & comms

● Ensure that communications to programme participants are sent in a clear and timely manner, using either automation or other systems e.g. mail merge.

● Use our marketing automation platform (Campaign Monitor) to create and manage participant journeys on our programmes, e.g. sending mass communications, managing mailing lists and triggers within the system.

● Set up and manage processes for programmes, e.g. the booking process.

● Use our Customer Relationship Management (CRM), SalesForce, to create programme records and collect and update participant data e.g. access and dietary requirements.

Programme coordination & delivery

● Arrange all key activities for programmes you are responsible for. This could include in-person training (development days), online events, visits to schools or residential programmes. Manage invites and book venues, reminder/follow up communications, and ensure feedback is captured and collated.

● Communicate with colleagues in the team about their requirements for programmes. Be proactive in identifying what’s needed and put it in place, e.g. sending programme completion certificates.

● Find solutions to problems e.g. technical issues in an online course; booking an additional venue due to increased demand.

● Attend programmes/events, either in person or online, to provide support to members of the team leading them.

● Track spending and budgets, creating purchase orders and organising contracts.

  Programme improvements

● Track key performance indicators for our programmes (e.g. attendance, venue cost per head, participant feedback) and share these to support decision-making.

● Take ownership of participant experience, finding opportunities for improvement and implementing them.

● Work closely with colleagues in Engagement and Operations teams to smooth the participant journey on our programmes and make it more efficient e.g through use of automation or process improvements.

Application resources
More about Voice 21

Voice 21 works to ensure that children, regardless of their background, are enabled to find their voice for success in school and in life throu... Read more

Posted on: 04 July 2022
Closing date: 12 July 2022 at 12:00
Tags: Communications, PR,Marketing

The client requests no contact from agencies or media sales.