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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to define what “good” looks like and make it real across our services?
Hft has turned a corner. After navigating a period of significant financial and operational challenge, we have delivered a major turnaround, reducing a £17 million deficit, stabilising our workforce, and restoring confidence across every level of the organisation.
Now, with a new and focused Executive Team working closely with our Senior Leadership Teams, clear governance, and a collective understanding of the need to embed sustainable improvement across all areas of the organisation, we are moving from recovery to transformation.
The Opportunity
You will lead the development and delivery of an integrated, organisation-wide approach to quality, safety, safeguarding and great practice. Your focus will be on ensuring people are supported to live safe, meaningful and aspirational lives. This role brings together quality assurance, safeguarding, safety and practice into a clear and consistent approach across a complex, national organisation.
You will drive and oversee quality, safety and governance systems that support them. You will maintain clear oversight of performance, risk and compliance, and provide assurance, insight and challenge to the Executive Team and the Board. You will ensure regulatory compliance, safeguarding, and health and safety systems are robust, responsive, and consistently upheld, but, importantly, rooted in the understanding that all of this is to make sure that the people supported have great lives.
Working closely with operational leaders, you will identify underperformance and support improvement. You will use data, audits, incidents, and feedback to generate insights and drive continuous improvement. You will also help shape a shared understanding of what great practice looks like across services.
If you have senior leadership experience across quality, safety, safeguarding and practice within a learning disability charity or social care provider, we would love to hear from you. Please refer to the candidate brief attachment for full details of the role.
Please note: This role is a Home-based position (travel 3 times per month to Bristol/other locations)
What you will bring to succeed in this role
Essential
Selection Process
We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key stakeholders to get to know the team and Hft.
As part of our recruitment process, we are proud to include the voices of people with learning disabilities. You will meet them throughout the process, and they will play a key role in the final stages of selection. Their perspective shapes how we lead, listen and make decisions at Hft.
We anticipate the following timelines:
We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Our Commitment to Inclusion
We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team at Hft.
To improve the lives of learning disabled people by providing personalised support that promotes independence, choice, and inclusion.



About us
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues. Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.
Topical Talk helps children join inspiring discussions about the news by providing weekly lessons for classroom discussions, international prizes and teacher training partnerships. Our programme has received international recognition, including from UNESCO and the Global Media and Information Literacy Awards. High-quality graphic design is central to what we do; our teachers love our resources because they are beautifully presented, designed to enhance student learning and to inspire a lifelong curiosity about the world around them.
The role
We are seeking a creative, agile and ambitious Graphic Designer to lead the visual identity of our flagship educational programme, Topical Talk Headlines.
Working three days a week, this role offers an extraordinary amount of creative freedom. Every week brings a brand-new global news story, and it will be up to you to establish its unique look and feel. From choosing typography and vibrant colour palettes to deciding between illustration and photography, you will have the autonomy to design resources that make complex, intimidating global issues accessible and engaging for young people aged 10-16 around the world.
Reporting to the Director of Programmes and working closely with our experienced in-house Designer, you will be embedded in a fast-paced, collaborative environment. You will partner with our expert team of ex-teacher content creators to brainstorm, iterate and deliver world-class classroom resources on tight, overlapping deadlines. While your primary focus will be Topical Talk Headlines, you will also support wider brand and marketing projects across the charity as time allows.
Responsibilities
Visual identity and resource creation:
Collaboration and production management:
Innovation and process improvement:
Skills and behaviours
You are a creative self-starter who is passionate about global current affairs and believes that great design can change how young people understand the world. You possess the following:
Experience
You have...
You might also have (desirable but not essential):
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
Would you like to work for an established, forward thinking charity and raise vital funds to help support survivors of domestic abuse and sexual violence?
Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector.
About the role
The focus of the role will be on writing grant applications and competitive tenders to generate new income streams for the charity. These new income streams will allow us to move away from our reliance on core funding enabling us to follow our strategic plans and diversify where necessary to support more survivors.
This role will work closely with the Service Managers to identify funding opportunities which match our capacity for delivery.
The Bid Writer will develop and maintain networks and beneficial working relationships to raise the profile of Staying Put.
The role will involve analysing and researching information from various sources and then presenting these in a cohesive and persuasive way for the required audience. Writing reports and analysis for SLT will be required as part of this role.
Part-time, 18.75 hours per week, over 3 days. £32,900 FTE per annum.
About you
Educated to degree level, our ideal candidate will have excellent written communication skills, with the ability to produce effective grant applications tailoring the content depending on the audience. We are looking for someone with significant experience in a similar bid writing role who can demonstrate success in meeting challenging financial targets. Knowledge of domestic abuse and sexual violence, the impact it has on victims and issues they face, would be an advantage.
You will need to be a self-starter with a professional attitude. Our ideal candidate will be able to problem solve in dynamic situations and have a creative approach to income generation.
As well as experience of working in the charity sector, we need someone who is detail-oriented and has strong time management and organisational skills. We are looking for candidates who are able to work with initiative, have a high level of self motivation with a “can-do” attitude but who can recognise, work with and develop their strengths within a team
About us
With over 24 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by domestic abuse and sexual violence.
We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.
We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.
Be part of an organisation that makes a difference and where 85% of colleagues agree or strongly agree they feel valued.
We want to be a great place to work so have attractive benefits;
Closing date: 5pm Monday 1st June 2026
Shortlisting date: Wednesday 3rd June 2026
Interview date: Thursday 11th and Tuesday 16th June
To lead the way in quality service provision to victims of domestic abuse and sexual violence.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Complex Needs Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Complex Needs Recovery Worker
Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs.
About the Role
We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community.
As a Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
About You
We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.
This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.
As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.
You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.
Key details
Position: Head of Operations
Location: Flexible within North & West Gloucestershire (hybrid working available)
Hours: 1.0 FTE (approx. 37 hours per week)
Salary: £44,163
Reports to: Chief Executive Officer (CEO)
Annual leave and benefits:
27 days plus Bank Holidays
Contribution of 7% based on 4% employee contribution
Employee Assistance Scheme
Birthday Leave
Christmas Closure
Flexible Working Policy
What are the responsibilities?
What are the requirements?
This job is for you if you:
It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.
Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)
The client requests no contact from agencies or media sales.
About the Head of Safeguarding (CSO) Role
Canterbury Cathedral is seeking an experienced and values-led safeguarding professional to join the Cathedral.
This is a significant leadership role responsible for ensuring the Cathedral community provides a safe, welcoming and professionally accountable environment for children, young people, vulnerable adults, staff and volunteers.
Working closely with the Canon Missioner, Senior Leadership Team, Chapter and Cathedral Safeguarding Committee, the successful candidate will lead the development and embedding of safeguarding culture, policy, practice and assurance across the Cathedrals diverse and complex operational environment.
The postholder will act as the Cathedrals professional safeguarding lead and first point of contact for safeguarding concerns, ensuring practice is aligned with:
Key Responsibilities as Head of Safeguarding (CSO)
The Head of Safeguarding (CSO) will:
About You
We are looking for an individual who can demonstrate:
A relevant professional qualification and/or current professional registration is essential where applicable.
Experience of working within church or faith-based settings would be advantageous but is not essential.
Safeguarding Commitment
Canterbury Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
This post is subject to safer recruitment processes, including:
Equality, Diversity and Inclusion
The Cathedral is committed to creating a positive, inclusive and respectful environment where everyone can flourish. We welcome applications from candidates of all backgrounds and are committed to equality of opportunity for all.
How to Apply
Applications must be submitted using the Cathedrals official application form in line with Safer Recruitment requirements. CVs submitted without a completed application form will not be accepted.
Interview Information
Interviews will take place in person on 22nd June 2026 at Canterbury Cathedral.
We're looking for a dynamic, highly organised Individual Giving & Engagement Officer to support the delivery of our broad recruitment and stewardship programme for 1 year fixed-term contract. This is a brilliant opportunity for someone who is collaborative, detail-orientated and purpose-driven, who wants to help us work towards making pregnancy safer and help more families bring their babies' home.
In this role, you’ll play a key part in delivering impactful, multi-channel fundraising campaigns that inspire supporters and drive income. Working closely with the Individual Giving & Engagement team, you’ll help deliver donor acquisition, retention, and stewardship activity, ensuring our supporters feel valued and engaged at every stage of their journey.
You’ll work across a wide-ranging programme including appeals, in-memory giving, supporter communications, legacy activity and digital engagement. From coordinating campaigns and updating supporter journeys, to analysing performance and supporting financial processes, this is a varied and fast-paced role where no two days are the same.
We’re looking for someone who can balance creativity with strong organisation, enjoys working collaboratively with internal and external stakeholders, and is motivated by making a real difference. If you have a background in fundraising or marketing, excellent attention to detail, and a passion for purpose-driven work, we’d love to hear from you.
Application deadline: 1 June
Interview dates:
For a full overview of the role, please see the Recruitment Pack for a detailed job description and responsibilities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London.
Key purpose of the Billing Coordinator is to:
The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.
Candidates must have strong IT and organisational skills with experience of working within a legal aid practice.
Please download our job pack for additional details about the role and the level(s) of experience we are looking for.
*Full-time or part-time hours will be considered for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to recruit a Service Support Worker to join our multi-disciplinary team supporting young people aged 11–25 with their mental health and emotional wellbeing. This role will enhance our team by providing reception duties and administration and support related to our service areas
Key Responsibilities
About You
Working with Step Forward
We pride ourselves on providing inclusive, flexible, professional and young people friendly counselling and wellbeing support services. We provide services both in our own purpose built centre and also on an outreach basis in schools and community/ youth settings.
As Step Forward is a small charity our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.
Why Join Us
Work in a small, dedicated organisation making a difference to children and young people’s lives. Join a passionate and reflective team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.
Other terms/benefits include:
· 35 hour (FTE) working week
· Generous holiday allowance -28 days per year plus bank holidays (FTE)
· Organisational closure for 3 days between Christmas and new years
· Employer pension contribution of 5%
· Access to enhanced sick leave after probation
· Ongoing learning and development opportunities
· Enhanced maternity/paternity/adoption leave and pay
· Hybrid and remote working potential where organisational requirements allow
How to Apply
Applications should be made directly through our website. Depending on the volume of suitable applications, we reserve the right to close the recruitment process early, so early applications are encouraged.
To improve the wellbeing and life chances of local young people affected by poverty and disadvantage
The client requests no contact from agencies or media sales.
SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.
You might be the right person for the role if you have:
· At least one year’s experience in managing complex client cases
· Experience of building relationships with partner services and other professionals
· Knowledge of issues affecting victims of sexual violence and abuse
· Experience in delivering services in a confidential environment
· Driving licence and access to a car with business insurance
· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children
We're keen to hear from you if you are looking for a new challenge.
In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.
Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us
Closing date for completed applications is Midnight on 7th June 2026. If application is successful, interviews will be held W/C 15th June 2026
Job Types: Part-time, Permanent
Part-time hours: 30 per week
Salary: Unqualified Salary is £20,738 (0.8 FTE) Increasing to £23,238 (0.8 FTE )per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata
Benefits:
Additional leave
Company pension
Flexitime
On-site parking
Sick pay
Schedule:
Day shift
Flexitime
Tuesday - Friday
No weekends
Work Location; In person, Derbyshire
Experience: casework , min one year preferred
Application deadline: Midnight 7th June 2026
The client requests no contact from agencies or media sales.
The Wesley Hotel is a progressive hospitality brand based in the London Borough of Camden. Known for our commitment to sustainability and community, we leverage both ethical practices and innovative technology to enhance guest experiences. As a social enterprise, our profits support charitable activities, reinforcing our mission to provide meaningful hospitality services. The Methodist Church of Britain is the owner of The Wesley Hotel in Euston and Camden.
The Vacancy
We are seeking two exceptional individuals to join our Board as a Non-Executive Directors (NED) and help guide the organisation’s strategic direction. The successful candidate must meet the statutory duties outlined in the Companies Act 2006, including acting within the company’s powers, promoting its success, exercising independent judgement, and upholding the highest standards of care, skill, and integrity.
Board Directors must avoid conflicts of interest, declare relevant interests, and maintain strict confidentiality at all times.
If you are committed to strong governance and ethical leadership, we welcome your application. Additional information on directors’ duties is available from Companies House.
Key Responsibilities
Non-Executive Directors are expected to contribute across the following areas:
Director are expected to contribute to smaller working groups comprising both Board members and senior executives.
Values and Ethos
While the company is owned by the Methodist Church, Non-Executive Directors are not required to be members of the Church. However, candidates with suitable experience and who are in sympathy with the aims and ethos of the Methodist Church are encouraged to apply, including first-time NED applicants.
Please note that while The Wesley manages the formal recruitment process, the final appointment decision rests with the Methodist Church in Britain.
Any appointment will be subject to approval by the Trustees of the Methodist Church, who act as the Company’s shareholder.
About You
We are seeking two candidates with senior-level experience and strong governance capability. While a range of professional backgrounds will be considered, we are particularly interested in individuals with expertise in finance, IT/cyber security, legal, HR, risk, property, or communications. Experience within the hospitality sector is highly desirable. Above all, candidates must demonstrate the ability to operate effectively as Non-Executive Directors, providing independent judgement, strategic insight, and constructive challenge.
Successful candidates will be able to provide independent oversight, constructive challenge, and strategic guidance to the Board, ensuring the long-term success, sustainability, and effective governance of the company. The Non-Executive Director will contribute to Board decision-making, uphold high standards of corporate governance, and support the Executive Team in delivering agreed objectives.
Remuneration
Non-Executive Directors receive a monthly fee based on an estimated commitment of 24 days per annum, remunerated at a rate of £375 per day. Reasonable, pre-approved expenses incurred in the course of fulfilling the role will also be reimbursed.
Informal Enquiries
For an informal conversation about the role, please contact Pragya Pant, Head of HR & People Development at Direct:+44 (0)207 691 8554 and email the HR department.
Closing date : Friday, 24 July 2026
Shortlisting date: by 21 August 2026
Interviews date: September and October 2026 (Dates TBC)
Please note: We reserve the right to extend the closing date and pursue alternative recruitment routes if unable to identify a suitably qualified candidate.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Bridging London, Connecting Communities
At the very heart of London, the City of London Corporation is a unique organisation with a global reputation, rich heritage and an unwavering commitment to public service. Through City Bridge Foundation—the working name of Bridge House Estates—we are the trustee of a 900‑year‑old historic charity, responsible for maintaining five of London’s most iconic Thames bridges and delivering charitable impact at scale for the benefit of Londoners as London’s biggest independent charity funder.
There has never been a more exciting time to join City Bridge Foundation. As Managing Director, you will provide strategic leadership to one of the UK’s largest charities by asset value, acting as steward of its assets, purpose and people to deliver lasting impact now and for future generations.
Reporting to the Chair of City Bridge Foundation and the Town Clerk & Chief Executive of the City of London Corporation, you will be accountable for the overall strategic direction, leadership and management of the charity. In this role, you will work closely with elected Members acting as Trustee, provide strategic advice and ensure strong charitable governance, legal compliance and effective decision‑making. You will have overall responsibility for the stewardship, maintenance and security of the bridges, including Tower Bridge as a globally recognised visitor attraction, as well as leadership of the Foundation’s charitable funding and social investment activity.
You will lead a senior leadership team and a workforce of around 160 staff, setting a clear strategic direction and fostering a positive, inclusive and high‑performing organisational culture. As Head of Profession for Charities across the City of London Corporation, you will also promote best practice in charitable governance and funding beyond City Bridge Foundation itself.
The successful candidate will be a credible and experienced senior leader with substantial experience operating in a complex organisation and charity/non-for-profit sector or public facing body. You will bring strong knowledge of charitable governance and regulation, sound financial and commercial judgement, and the ability to build trusted relationships with Members, senior officers and external partners. A clear commitment to values‑led leadership, equity, diversity and inclusion is essential.
City Bridge Foundation offers a rare opportunity to shape the future of London’s communities and charitable landscape—while safeguarding a legacy that spans centuries. You will operate at the highest strategic level, with genuine influence, responsibility and purpose.
If you are motivated by public value, complex leadership challenges and the opportunity to make a lasting difference for London, we encourage you to apply.
The City of London Corporation relies on having a workforce that reflects society, so we encourage applications from candidates from all backgrounds, and especially those from underrepresented groups. Our employees are expected to spend at least 60% of their time in their work setting or office.
Closing date: Friday 5th June 2026, 23:59
Online Psychometrics issued: w/c 15th June 2026
Assessment Day: Monday 29th June 2026 (in person at the Guildhall)
Final Interview: Thursday 2nd July 2026 (in person at the Guildhall)
For more information or to apply, please click the apply button.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROOTED FINANCE
Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.
The people we work with come from all walks of life and so do we.
We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.
Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.
We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.
You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.
JOB DESCRIPTION
Job : Title Money Guidance Officer
Salary: £28,000
Hours: 35 Hours per week
Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs
Contract: Permanent/Fixed Term (subject to funding)
Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.
Purpose of the Job
Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.
RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.
You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.
The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.
Training and development
Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.
Reporting
The post holder will report directly to the Advice Manager of Rooted Finance
Role Requirements
This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.
Key functions and impact of the role will include;
Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.
Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.
Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.
Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.
Duties & Responsibilities: The main duties will include
1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.
2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems
3. Working closely with advisers to support their more vulnerable clients
4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.
5. Increasing the visibility and awareness of the advice services through external events and roadshows
6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.
7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice.
8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions
9. Working with, and recruiting clients to, our Lived Experience Steering Committee
10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service
11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.
12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.
13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner
14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project
15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.
16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.
17. Work to an agreed work-plan, meeting targets on time and all required KPI
18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.
19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.
20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard
21. Ensure data protections regulations are adhered to and office procedures followed
22. Abide by all Health & Safety at Work Act procedures
23. Adhere to policy and procedures around safeguarding vulnerable adults at risk
24. Demonstrable understanding and application of the provisions of GDPR
25. Behave in a professional manner at all times
26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.
Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.
PERSON SPECIFICATIONS
Qualification
Desirable: Educated to a degree standard or equivalent.
Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development
Skills
Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.
Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Experience
Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)
Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)
OTHER:
This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Norfolk Wildlife Trust, we are passionate about protecting Norfolk’s wildlife and the wild places they call home. Join us in making a real difference.
Job title: Assistant Arboriculturist
Reports to: Senior Arboriculturist
Contract: Permanent
Hours: Part time, 3 days per week
Salary: £27,108 per annum FTE (£16,265.13 per annum for 3 days per week)
Location: Bewick House, Norwich NR1 1RY + Home Working and Field Work
About Norfolk Wildlife Services
Norfolk Wildlife Services (NWS) is the ecological and arboricultural consultancy of Norfolk Wildlife Trust. We provide expert advice and practical services to clients and partners, supporting the creation of a wilder Norfolk. Our work directly contributes to the Trust’s vision of a county where nature is thriving and valued by all, with all profits reinvested into nature recovery.
About the Role
As an Assistant Arboriculturist you will support contracts in and around East Anglia, carrying out field-based tree surveys, collecting data and producing clear reports. You’ll also support Tree Preservation Order (TPO) applications and provide arboricultural input that helps clients navigate the planning system.
About You
You’re personable, organized and comfortable working with clients, with a strong interest in developing your arboriculture career.
You will ideally have:
Knowledge and experience of tree risk assessments, tree planting and aftercare, and tree biology/physiology/morphology is beneficial. You’ll be able to work unsupervised, manage your workload, and deliver high-quality outputs to agreed timescales.
Additional information:
This is a part-time (3 days per week), with scope to work alongside the Ecology team on field tasks where required.
We offer competitive pay, generous pension contributions, comprehensive sick pay and life insurance, alongside strong support for ongoing professional development. Our work is hybrid with a mix of office, home-working and field work, and are also happy to discuss flexible working.
Initial closing date for applications is: 5pm on Friday 5th June 2026.
Applications will be reviewed on a rolling basis; the vacancy may be extended until filled and interviews will be arranged as appropriate applications are received.
Please apply at your earliest convenience to avoid disappointment.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.
No agencies please.
Purpose of the job
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Responsibilities:
1. Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.
They will be required to act for the client where necessary and communicate with third parties to progress a case.
Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements. The post-holder will work to individual targets that must be met in order to contribute to team targets.
2. Administration - they will be responsible for ensuring that an efficient system of administration for all work is in place and that advice is provided in accordance with quality requirements, with cases recorded accurately and in a timely manner.
3. Professional Development - they will be responsible for sharing knowledge and best practice with colleagues to improve the quality of advice and will be expected to keep up to date with relevant legislation, case law, policies and procedures through regular internal and external training. They may be required to provide training to internal staff or external organisations where appropriate.
4. Research & Campaigning – they will assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel, regularly reviewing their work to highlight common or significant issues.
5. External Links – they will develop positive links with external organisations and may represent CASNS at meetings or events.
6. Outreach – they will be required to work at various venues across the are
Person Specification:
Qualifications
1. They will be accredited to MaPS Caseworker level or be close to achieving this.
Essential
1. The successful applicant will demonstrate that they understand the aims and principles of CASNS.
2. A willingness to adhere to Debt Advice Quality Standards.
Knowledge and Experience
1. Demonstrable knowledge and experience of debt advice and casework.
2. Experience dealing with challenging cases and vulnerable debt advice clients.
3. Experience of or willingness to work in outreach settings with an understanding of information assurance and safety in those settings.
4. Have essential IT and telephone skills and the ability to use an online case management system to store and maintain case records.
5. A proven commitment to Continuous Professional Development (CPD).
6. Have a good, up-to-date understanding of the application of Equality, Diversity and Inclusion to the provision of advice.
7. Demonstrate competence in and experience of supporting other advisers within a team.
8. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.
Skills
1. Good numeracy skills and the ability to check calculations, prepare budgets and financial statements and read benefit statements.
2. The ability to analyse and interpret complex information.
3. Good oral and written communication skills and the ability to communicate well with a wide range of people including members of the public and external agencies.
4. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
5. The ability to organise their workload, monitor and maintain own standards and prioritise work to meet deadlines and targets.
Personal Qualities
1. They will be empathetic, professional and approachable.
2. They will be comfortable working within a team with varying levels of experience.
3. They will positively contribute to the morale of the team.