It jobs in West drayton, greater london

About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.

About the role
As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid. 

In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys.  

This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.

Please see the job description for full details on key responsibilities and who we’re looking for. 

About You

Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals? 

We’re looking for a Senior Supporter Retention Officer (Appeals and Islamic Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams from Wednesday 3rd June – Tuesday 9th June.  
 

 How to Apply

Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026.
 

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

About Medical Aid for Palestinians

Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. 

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £28,800 (Full Time Equivalent)

Shift Pattern: 22.5 hours per week Monday to Sunday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the core pattern of Wednesday, Saturday and Sunday to meet service and resident needs.

About the role

We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.

Some Key Responsibilities Include:

• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings.
• Support residents to achieve their desired goals/outcomes in various ways.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary.
• Keep support plans updated on our online portals as appropriate.
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About you

We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

We are looking for:

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Summary

• A senior leadership opportunity to shape the operational strength, financial sustainability, and future growth of a mission-led education partnership.
• Ideal for a commercially astute, values-driven leader with strong finance expertise and the confidence to lead operations, governance, and organisational development in a collaborative, community-focused environment.

Our Client

Tower Hamlets Education Partnership (THEP) is a locally rooted, values-led organisation supporting schools and education leaders across Tower Hamlets. The partnership brings schools together to improve outcomes for children through collaboration, innovation, and locally driven solutions.

The Role

This is a pivotal Executive Team role combining finance, operations, and business development, with responsibility to:

• Provide strategic financial leadership and long-term financial planning
• Lead and strengthen organisational operations and infrastructure
• Support income diversification, new services, and sustainable growth
• Act as a key advisor to the CEO, Board, and senior stakeholders

Main Duties

• Lead budgeting, forecasting, financial reporting, and compliance across the organisation
• Drive long-term financial planning, scenario modelling, and sustainability
• Oversee core operational functions including HR, communications, events, IT, and administration
• Strengthen governance, systems, and processes to improve efficiency and impact
• Support business development, funding bids, and new partnerships through robust financial insight

The Successful Candidate

• A qualified accountant. Full member of ICAEW, ACCA, CIMA, CIPFA or equivalent.
• Strong strategic thinker with the ability to balance financial rigour with organisational mission
• Confident leader with experience improving systems, processes, and team performance
• Excellent communicator able to translate complex financial information for non-financial audiences
• Ideally experienced in education, public sector, charity, or membership-based organisations and with a strong commitment to improving outcomes for Tower Hamlets’ children.

What’s on Offer?

• Salary: £73,266 - £78,090 per annum
• Location: Shoreditch, London (with flexible working)
• Benefits: 31 days annual leave plus bank holidays, local government pension scheme,
• Culture: Values-led, collaborative, community-focused organisation with high trust and autonomy
• Impact & Progression: Opportunity to shape the next phase of THEP’s growth, influence education outcomes locally, and work closely with schools, leaders, and partners

Application Process

Mackie Myers are leading on the recruitment of this role. The recruitment will be managed by our charity, finance recruitment specialist Felicity Akins.

All applicants will need to upload their CV to the job, posted on the Mackie Myers website. Mackie Myers will screen candidates through telephone and Teams calls. Mackie Myers will then conduct a longlisting and shortlisting exercise for the vacancy. All shortlisted candidates will be expected to come to the Mackie Myers office for a fae-to-face meeting.

Timelines

• Shortlisting 1st of June

• 1st stage interviews (Teams) 4th and 5th June

• 2nd stage interviews (in-person) 12th June 

If you have any specific questions regarding the role, feel free to reach out to Felicity from Mackie Myers - contact details are on the website or LinkedIn. 

Our Commitment to Equality, Diversity, and Inclusion

We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.

Casual Assistant

Ref: LL/26/05

£14.80 per hour

Casual worker on “zero hours” contract

St James’s Square, London SW1

About The London Library

For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.

We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7,500 members and charitable turnover of circa £5m per year.

About the role

We are looking for a Casual Assistant to support the effective day-to-day operation of the Library by assisting in one or more of the following areas

- Circulation and Stack Management

Shelving and maintaining the book collection, helping members use the Library and its facilities

- Events

Supporting evening and weekend events

- Building and Facilities Management

Contributing to the safety and security of the premises

Please indicate in your application, the area you would prefer to work in.

About you

· We are looking for a reliable and proactive individual who enjoys working with people and takes pride in delivering excellent service, who can:

· Provide excellent front-line customer service to members and visitors

· Support circulation desk and reading room activity, including answering enquiries

· Shelve, retrieve, and organise books within the Library’s collection

· Assist with tours for new and prospective members

· Support evening and weekend events (set-up, ushering, guest support, bar service) 

· Help maintain the safety and security of the building, including basic facilities and CCTV monitoring 

· Assist with general operational tasks across the Library as required 

· Assist with tours for new and prospective members

You will have:

· Experience in a customer-facing role

· Strong communication skills (in person, written and on the phone)

· Good general IT skills (e.g. Microsoft Office and ability to learn new systems)

· A flexible, team-oriented approach with a willingness to support different areas of work

· Good attention to detail and the ability to work efficiently and accurately

· Experience working in a library, cultural institution, or similar environment

· Experience supporting or delivering events

· Familiarity with library systems or stock management

Personal qualities we value:

· Friendly, polite, and approachable manner

· Reliable with good timekeeping

· Organised and methodical

· Self-motivated and adaptable

· Comfortable undertaking physical tasks (including lifting and shelving books)

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Library experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!

To Apply

Please visit our website & complete an application form including the Library's equal opportunities monitoring form.

Deadline: Monday 15 June 2026 @ 12:00 noon

The Library welcomes applications from all sections of the community - all applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Please download the full Job Description for more details

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures
• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 

• Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy
• Perk Box

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Please download the full Job Description for more details

Application deadline is 12 June 2026

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

National sight loss charity, Retina UK is currently recruiting for a personable, motivated Senior Research Coordinator with experience in communicating science to a lay audience, who is educated to degree level in a biomedical or clinical science, and has excellent presentation and planning skills.

Key responsibilities will include ensuring effective communication of research into inherited sight loss, including the projects we fund, to our community, fundraisers, supporters and staff and measuring the impact of our research programme.

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

• advocacy services that make sure people can express their wishes when decisions are being made about their care or  wellbeing
•  user involvement projects that help organisations improve what they offer by listening to people who use their services
• local Healthwatch organisations, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

We are looking for someone to lead an exciting project commissioned by Central North West London (CNWL) to improve health outcomes for people with autism in Brent.

The Autism Care Navigator project will improve access to pre and post diagnostic support for Brent residents on the Adult Autism Assessment waiting list. The Project will work closely with the Brent LD community team, other healthcare providers including primary care, and Brent residents.

The post holder will offer care navigation support to individuals, helping people to access health and social care services and improving understanding of what services are available. They will collect people’s stories and experiences, run consultations and focus groups and feed into wider consultation, working to address system issues. The role will also involve sitting on relevant strategic boards and groups to make sure that experiences and challenges of people with autism in Brent are included in decision making.

Using your experience of working with autistic people, you may also support other staff and services to improve how they work with and support autistic people.

Key responsibilities

• Respond to referrals accurately and efficiently.
• Raise awareness of the project to maximise participation and engagement.
• Communicate in an appropriate and sensitive manner to gain an understanding of an individual’s health and signpost accordingly.
• Provide information, support or signposting for people with autism in order to inform or empower individuals on issues about their health.
• Develop and maintain an accurate record of health and social care organisations and associated referral processes.
• Develop, organise and run focus and awareness groups for people with autism and their families and carers to improve awareness of health conditions.
• Develop and support accessible user involvement opportunities, including focus groups and workshops, so that autistic people can share feedback, influence the service and help improve local support.
• Develop and support an effective advisory group of autistic people to help inform and improve the service.
• Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
• Develop good working relationships with key staff within health and social care services.
• Meet case-working standards, reporting and monitoring requirements.
• Undertake any other tasks and duties as required.

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
•  Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

• Excellent communication skills and ability to work effectively with people with autism, team members and stakeholders to build and keep excellent relationships.
• Excellent, succinct and well-structured writing skills with the ability to document outcomes and stories.
• Ability to organise and run groups, supporting all members to participate and gathering key information.
• Ability to work with people calmly, sensitively and positively and seeking solutions using individuals’ strengths.
• Ability to listen and build trust with those you are working with.
• Good attention to detail and ability to manage your own workload.
• Ability to work independently, use initiative and manage competing priorities with limited supervision.
• Confident in using database systems to input and analyse data.
• Confident user of virtual communications methods, excellent IT skills including use of Microsoft Office.
• Demonstrable understanding of inclusive practice
• Excellent administration skills, logical and process driven.
• Excellent interpersonal skills and ability to work effectively with a wide variety of stakeholders.
• Vision, flexible approach and project management skills to be able to develop a project, responding to developing needs of the service.
• Commitment to working within The Advocacy Project’s code of conduct, equality and safeguarding policies.
• Willingness to attend further training and to adopt new procedures.
• Willingness to promote The Advocacy Project in line with our mission, vision and values.

Essential knowledge, experience and qualifications:

• Experience of working with people with autism.
• Experience of leading and developing autism-specific project.
• Understanding of health and social care systems.

Desirable knowledge, experience and qualifications:

• Understanding of the public health challenges in Brent.
• Knowledge of Brent and/or North West London.
• Evidence of ongoing personal development and training related to the role.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.

We are looking for someone who will:

• Lead supporter acquisition activities and build the portfolio of individuals, churches, trusts, corporates and other organisations supporting the work of Yeldall Manor.
• Build deep, mission-aligned partnerships with donors and stakeholders.
• Lead and implement an effective marketing and communications strategy to help position Yeldall Manor within the top tier of UK residential rehab centres.
• Lead and execute a high-impact fundraising strategy across major gifts, individual giving, churches, trusts & foundations, corporates, and legacies.
• Work closely with the CEO and the Senior Leadership Team to align income generation with Yeldall Manor’s strategic vision and programme outputs.
• Lead the development of funding applications for trusts & foundations.
• Provide leadership and nurture staff working on supporter acquisition, fundraising and marketing activities, empowering them to deliver with excellence.
• Inspire a culture of philanthropy throughout the organisation, rooted in strong values and relational excellence

You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.

​

Who We Are

The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or unhoused and those who have no recourse to public funds.

The Gateway is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat.

The Team

Exactly as it says on the tin, the Essential Services Team was set up to deliver essential services and we’re really excited to be restructuring the team. Whilst our Intervention Team works with members to figure out their next steps around housing etc. the Essential Services Team work to make sure that everything is in place we all get to spend time in clean, safe, friendly surroundings.

Working alongside an amazing team of volunteers the Essential Services Team provide it all, hospitality to housekeeping and everything in between.  From welcoming members at reception to helping out with laundry, to making sure the place is clean and comfortable and well maintained, that we have enough of everything, that all the admin is taken care of and and that there’s something nutritious for lunch, the Essential Services Team are at the centre of everything we do – effectively, they are the engine that keeps the 999 Club running.

Who We’re Looking For

We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, creating the best environment and providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a flair for hospitality and a no- nonsense, positive attitude looking to make a difference in their community.

This vacancy provides a development opportunity so we are only inviting applications from people who already volunteer with us or have done so in the past.

Good to Know

Based mostly in the Gateway, a busy and occasionally unpredictable environment

May involve dealing with distressed individuals or managing challenging behaviours

Regular contact with people who may be experiencing crisis or hardship.

The hours are 08:45am – 3:30pm, Monday to Friday

Benefits Include

· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days 

· 3% pension contribution on qualifying earnings

· Employee Assistance Programme 

· Cycle to work scheme 

· The opportunity to be part of a truly amazing team doing truly amazing work

Interviews will be held, in person, on site on Tuesday 09th June 2026

The Community Engagement Manager is the project lead for the charity’s community engagement project, responsible for designing, delivering, and growing innovative and inclusive support services for children, young people, and adults affected by cardiomyopathy.

The post holder will build strong, supportive relationships with our diverse and growing team of community volunteers- many of whom have a personal connection to cardiomyopathy - providing them with ongoing support and supervision to develop and thrive in their roles.

The post holder will also build strong relationships with health & social care professionals (HSCPs) and other relevant third sector professionals across the UK, to ensure that cardiomyopathy patients (and their loved ones) in all four UK nations are routinely and effectively signposted to the charity’s services. 

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Interviews for this role will take place w/c Monday 15th June.

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.

About the role

As Senior Supporter Retention Officer (Loyalty and Regular Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You’ll design bespoke supporter journeys that build loyalty and develop regular giving campaigns, including upgrade, conversion and reactivation. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow sustainable income from existing audiences to fund vital medical aid.

In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on regular giving and loyalty. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns, supporter journeys and stewardship touchpoints.

This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns. 
 

About You

Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals? 

We’re looking for a Senior Supporter Retention Officer (Loyalty and Regular Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on growing supporter loyalty and income from regular giving. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.

Please see the job description for full details on key responsibilities and who we’re looking for.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams from Wednesday 3rd June – Tuesday 9th June. 

 How to Apply

Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026.
Equal opportunities
 

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background check

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. 
 

About Medical Aid for Palestinians

Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. 

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

We're looking for a kind, compassionate and resilient Learning and Development Partner to join our People Team located at our Head Office in Islington.

£30,678.05 per annum, working 35 hours per week. This is a hybrid role with a minimum of two days in the office each week, normally Tuesdays and Thursdays.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Season ticket loans for public transport travel to work
A generous pension - we will contribute up to 8% (via salary exchange), and life assurance cover of 3x annual pensionable salary (T&Cs apply)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a fantastic opportunity for someone looking to start a career in Learning & Development and build experience across a busy, supportive L&D function. Working across the L&D team, you will support the administration, coordination and delivery of all Look Ahead's staff training and development programmes student placements, apprenticeships, Diversity & Inclusion and Wellbeing initiatives. You will coordinate workshops from enrolment through to completion, maintain training records, support internal communications to promote L&D activity and encourage high levels of engagement, attendance and compliance with all training and courses. Responsible for ensuring all information is accurate and up to date on the LMS platform (currently MyLearning).

What you'll do:

Training Courses/Programmes
Schedule and manage training workshops and delegate communications
Liaise with and maintain relationships with external training providers
Process professional development applications and book delegates onto relevant in-house programmes or apprenticeships
Keep all training information, materials and records updated across the business
Administer and monitor attendance, completions and compliance requirements
Maintain and update tracking and monitoring spreadsheets regularly
Manage training facilities, equipment and room configuration
Coordinate learning analytics and produce monthly reporting on attendance, completions and KPIs
Manage the end-to-end induction process from booking new starters, marking attendance and deliver day 1 induction on a rota
Share training evaluation feedback with trainers and identify areas for improvement
Co-ordinate delegate lists for trainers and venues and joining instructions for learners weekly for upcoming training events

Student Placements
Respond to and process student and volunteer placement enquiries
Provide guidance to potential applicants and ensure vetting compliance
Maintain accurate tracking systems and provide monthly progress updates to managers
Support with onboarding processes and coordination of relevant induction elements
Liaise with internal and external stakeholders to ensure a consistent placement experience

Apprenticeships
Support the organisation and marketing of apprenticeships opportunities
Monitor activity, attendance, milestones and qualification progress for recruited apprentices
Maintain structured reporting and make recommendations for programme improvements
Support attendance at job fairs, recruitment events or school/college events as required

General
Maintain L&D and Student Placement shared inboxes daily in line with Service Level Agreements (SLAs)
Promote diversity, inclusion and Look Ahead's employer brand through internal communications, including Workplace and intranet posts
Support the implementation of the Inclusion & Diversity Action Plan, Wellbeing initiatives and engagement feedback actions with the Recruitment, Training and Talent Manager
Ensure all activity is compliant with health and safety requirements
Seek feedback from stakeholders to identify opportunities for improvement
Support People Team projects and organisational development work as required

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

About you:

Organised with good attention to detail and able to prioritise effectively
Keen to deliver a high level of customer focused service
Responsive to queries and issues and able to come up with effective solutions that meet the business and customer needs
Strong communicator who is able to easily build effective working relationships
Adaptable and resilient under pressure
Decisive and able to prioritise and manage multiple tasks
Keen interest in Learning & Development
Positive team player who is values driven and contributes to a supportive team culture and works in a collaborative way across the People team, the wider organisation and with stakeholders

What you'll bring:

Essential:

Strong administrative and IT skills, including Microsoft Office
Confident in using learning management systems or willing to learn
Excellent communication and customer service skills
Confident to facilitate induction training
Comfortable producing reports, analysing data and maintaining spreadsheets

Please see our jobs site for the full job description.

Housing Support Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Support Worker

Location: Brent. This is a floating support service which means locations vary from outreach sites, personal homes, and our office.Please be kindly aware although there is step free access at our base office, we cannot guarantee step free access in our outreach sites and participant homes.

Salary: £28,800 (Annual)

Shift Pattern:  5 month fixed term contract, 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, have substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support participants will all aspects of their housing needs to support them ensure sustainable housing.
• Co-create tailored support plans which are centered towards the participants needs.
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centered environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Understanding of the housing support needs that people with multiple, and complex needs face
• Knowledge of external environment to support those who have experienced or are experiencing homelessness
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.