Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Programme Manager (National Audit of Eating Disorders) Maternity Cover
£45,814 - £51,591 pa, plus excellent benefits
London (including flexible working)
Full-time, 35 hours per week
Fixed-Term, Maternity Cover until 13 September 2027
This role provides a great opportunity to manage an exciting new audit programme using innovative methodologies to support services for people with eating disorders.
Within the College Centre for Quality Improvement, we run an exciting programme of NHS-funded national clinical audits, including the National Audit of Eating Disorders, which will provide important data to drive forward improvements in care for people with an eating disorder. We are seeking dynamic and proactive person for the Programme Manager role.
The successful candidate will have experience in project management and quality improvement in healthcare and/or clinical audit and will have a keen interest in data analytics. They will show attention to detail and have excellent organisational skills. Responsibilities will include managing a complex programme of work, liaising with funders and expert advisers, supervising the project team, developing and delivering of project plans, and managing all aspects of the project, e.g. developing data collection tools and collecting and analysing data.
The successful candidate will be required to undertake a DBS check.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 27 July 2026.
Interviews: 18 August 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
National – home/hybrid with travel to local authority areas as required
Ref: MMA-261
Are you an experienced programme or partnerships professional with a talent for building relationships, making sense of complex information and turning insight into action? Do you have the skills to engage senior stakeholders, work collaboratively across systems and help shape a new national programme from the ground up?
If so, St Giles Trust is looking for a Programme Mobilisation Manager to lead the mobilisation of our national lived experience support programme as part of the Changing Futures initiative.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Programme
Changing Futures is a national, cross-government programme that supports local authority partnerships to improve outcomes for people experiencing multiple disadvantage, including homelessness, substance misuse, poor mental health, domestic abuse and contact with the criminal justice system.
St Giles Trust has been commissioned to deliver a national lived experience support offer, working alongside the Ministry of Housing, Communities and Local Government (MHCLG) and other national partners to strengthen local delivery, embed lived experience and support long-term systems change.
About this key role
This is an exciting opportunity to shape the early development of a national programme. During this three-month mobilisation phase, you will build strong relationships with local partnerships, people with lived experience and national stakeholders, gathering insight to understand local priorities and ensure our support offer is responsive, practical and grounded in real experience.
You will lead engagement and listening activities across local areas, identify opportunities for collaboration, translate learning into clear delivery plans and help establish a credible and influential national presence for the programme.
What we are looking for
Please note this role requires a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed term contract from 9 September 2026 to 26 February 2027
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.
About the role
This role will support the planning and delivery of Crisis at Christmas, helping to ensure our services run safely, effectively and efficiently across London. Working alongside the Operations Officer, you will assist with a wide range of operational activities including supporting Christmas centres, coordinating transport and logistics, maintaining relationships with schools, hotels and other venue providers, and helping to manage warehouse operations.
This is a varied and hands-on role that involves working with volunteers, external partners and colleagues across the Christmas team. You'll support everything from maintaining operational records and schedules to assisting with centre setup and close down, vehicle coordination and stock management. No two days are the same, and you'll play a key role in helping us deliver vital services to people experiencing homelessness during the Christmas period.
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 August 2026 at 23:59
Interview date and location: Monday 10 August 2026, in-person at Crisis Warehouse, SEGRO Park, 160 Bidder Street
Interview process: Competency-based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Domestic Violence Advocate
Do you want to help make a real difference every day? Do you want to contribute to change and improve the quality of lives of male survivors of domestic abuse?
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse.
If you have resilience, adaptability and can work effectively with a focus on safety and customer service and care, then we want to hear from you!
The role is a hybrid working role based at the London office close to Old Street tube station with travel throughout London as required.
Position: 6861 Independent Domestic Violence Advocate - Male Victims
Location: London/hybrid
Hours: Full time, 37.5. Monday to Friday 9.00am - 5.00pm (with flexibility dependent on service delivery and client need)
Contract: Fixed Term to 31/03/2027
Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance)
Closing Date: 12/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an IDVA you will:-
About You
You will need:
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. You can view the full Job Description and Person Specification once you click to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
People Partner£55,000 - £60,000 | London | Hybrid Working
Your new company
An established healthcare and community services organisation is seeking an experienced People Partner to join its People team. This is an exciting opportunity to work within a values-led organisation that places people at the centre of its strategy and service delivery.Supporting senior leaders across the business, you will play a key role in shaping workforce initiatives, driving organisational change and helping to create a high-performing and inclusive culture.
Your new role
As a People Partner, you will act as a trusted advisor to leaders and managers, providing expert strategic and operational HR support across a range of workforce matters. Partnering with key stakeholders, you will help deliver people strategies that support organisational objectives and ensure the workforce remains engaged, capable and effective.
Key responsibilities will include:
This is an excellent opportunity for an experienced HR professional who enjoys partnering with senior stakeholders and influencing positive organisational change.
What you'll need to succeed
To be successful in this role, you will have:
Experience within healthcare, social care, the NHS, charity sector, housing or wider public sector environments would be highly advantageous. This is a particularly strong fit for candidates with experience of workforce transformation and complex people challenges.
What you'll get in return
What you need to do now
If you're an experienced HR Business Partner, Senior HR Manager or People Partner looking for a broad and impactful role where you can influence change and drive organisational performance, I would love to hear from you.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
Are you passionate about understanding people's needs and using research to create better digital experiences? Join Shelter as a User Researcher and help shape the digital products and services that support our fight for home.
About the role
The User Researchers play an integral role in delivering Shelter’s Digital Purpose:
Digital enables Shelter to meet its goals by creating engaging experiences which harness and amplify people power in the fight for home.
Working closely with the digital product teams you will use an iterative and user-centred approach to plan, design and facilitate research activities with users to help teams get a richer understanding of the people that are engaging with Shelter’s digital products and services so that we can design solutions to meet their needs or goals.
Role specifics
We’re looking for someone who can plan and deliver high-quality, inclusive user research that helps shape better digital products and services. You’ll work closely with designers, product managers and stakeholders to turn design challenges into research questions, design and facilitate research activities, and generate actionable insights from qualitative and quantitative data. You’ll champion user-centred design across the organisation, helping teams build confidence in research-led decision-making while promoting good practice in ethics, accessibility and safeguarding. Working collaboratively within agile teams, you’ll help ensure the voices and needs of our users remain at the heart of Shelter’s digital services.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the 7-person Strategic Insight and Evaluation team which sits under in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.
The team is a keystone in shaping and delivering the work of Shelter and brings together strategic audience insight and user research and monitoring, evaluation and learning.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be recruiting for a Project Coordinator on behalf of a national charity committed to supporting boys and young men to thrive through education and community-based programmes.
Location: London (field-based with office attendance)
Salary: £29,000–£32,000 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
This is a rewarding opportunity for someone with experience working with young people who is passionate about making a positive impact. You'll deliver evidence-based interventions in primary and secondary schools, supporting young people to improve their confidence, wellbeing and engagement, while working closely with schools and partner organisations.
Key responsibilities:
About you:
You'll have experience working with young people in education, youth work or a related setting, with confidence delivering workshops or one-to-one support. You'll be an excellent communicator, able to build positive relationships with a wide range of stakeholders, and have a good understanding of safeguarding and behaviour management. Strong organisational skills and the ability to manage competing priorities are essential.
An understanding of the challenges facing boys and young men would be advantageous.
An enhanced DBS check will be required for the successful candidate.
If you're looking for an opportunity to make a genuine difference in the lives of young people, we'd love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Early Years Advisor
We have an exceptional opportunity for a dedicated Early Years Advisor to join our team and play a key role in supporting high-quality early years provision across our services in this full-time position.
Position: Early Years Advisor
Location: Home working
Hours: Full-time, 37 hours per week
Salary: £30,000 - £32,000
Duration: Contract to 31st August 2029
Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working opportunities
The Role
As an Early Years Advisor, you will develop products, services and training materials, and respond to sector needs. You will be responsible for the high-quality development of products and services in line with the mission to promote quality in early years.
You will work collaboratively with other Early Years Advisors and managers to support the development of products and services for UK and international customers.
Responsibilities include:
About You
We are looking for someone with:
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We’re looking for a new Philanthropy Manager, homebased in the South East of England, to join our expanding Philanthropy Team. The Philanthropy Team supports the RNLI by working with individuals who are passionate about our work and want to make a difference through high-value gifts.
This is an exciting time to join the team as we are about to embark on a £150m capital appeal which the Philanthropy Team will be a key part of delivering. This is a new role, our second in the South East, and you will work closely with our experienced Philanthropy Manager who has been managing the whole area. You will have a dedicated geography of focus around but not exclusive to Essex, Kent, East Sussex, West Sussex, Surrey and part of London.
Some of the benefits
Your role
As a Philanthropy Manager, you will be tasked with focus on the following areas:
About you
We’re looking for someone who loves meeting people and has a natural aptitude for selling and prospecting. You’ll thrive on developing relationships, inspiring others in the work of the RNLI. Your great communication skills will allow you to flex your style to a wider range of audiences, whether colleagues, senior stakeholders, donors or prospects. You’ll be self-motivated working as part of a remote team and be comfortable working outside regular office hours and travelling occasionally within the rest of the UK and Ireland as the job demands.
To be considered as a Philanthropy Manager, you will need:
So, as a Philanthropy Manager if you have the drive and enthusiasm to be part of our One Crew to achieve our Philanthropy goals and want to see how you can support our organisation’s aim to reduce drowning, this could be the role for you. To apply, please visit our jobs page.
Closing date: 9 August 2026.
Interview date: 18 August 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
For over 190 years, London City Mission has been sharing the love of God and the good news of Jesus Christ with people on the margins in London, and we do this in partnership with churches.
LCM's vision is to see everyone from the margins being invited to followJesus. Currently supporting approximately 80 front-line missionaries, 40 Mission Catalysts and Project Workers, and 20 short-term placements across the city, LCM has set an ambitious target to grow donations and legacy income by at least 7.5% per year throughout our 5 year strategy to the end of 2029.
We are seeking a new Head of Major Gifts to drive innovation and growth through creative, wise, and inspirational leadership. Leading a high-performing and talented team, you'll develop LCM's strategy to grow relationships with individuals, Charitable Trusts, and Foundations who have the capacity to make a significant financial difference. You'll create rewarding partnerships that deliver the greatest mutual value, lead the growth of giving through gifts in Wills and In Memory donations, and build on the team's success to deliver a step change in income.
You'll develop strong relationships with supporters so they understand the impact of their giving, create ambitious annual income targets and KPIs in line with the 5-year strategy, and provide analysis and insight to the Leadership Team and Trustees. Working closely with colleagues acrossthe Mission, you'll be an advocate for the Fundraising and Supporter Partnerships team across the Mission and externally.
The successful candidate must be able to demonstrate:
Proven track record in leading high-value fundraising programmes, particularly securing major gifts from individuals.
Excellent leadership skills in supporting and developing a high performing team
Strong financial expertise, including experience in target setting and providing detailed reporting and analysis.
Skilled in using CRM systems to support fundraising strategies and nurture supporter relationships.
Excellent verbal and written communication skills, with the ability to influence and build strong relationships.
Through this role you'll make a difference in London for the salvation of souls and to the glory of God, igniting a movement of mission in the local church to people on the margins. You'll be part of a mission-focused team who gather for daily staff prayers, monthly team days with worship and teaching, and an annual week of prayer.
Closing date for applications: Friday 31st July 2026 at 12noon
Selection process: For shortlisted candidates, the process will include two stages. The first interview is expected to take place in early August 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who cares deeply about our ambitious plans, and who has the skills to manage large scale programmes, whilst also being able to independently take action to deliver operational tasks.
Your work will be central to enabling our continued growth, directly supporting the development of strong partner relationships and shaping the experience they have across our programmes, so that they can deliver excellent outcomes for babies, children and young people.
Role Overview
We are looking to appoint three Programme Officers, who will be responsible for supporting programme delivery and programme operations at the Reach Foundation.
We have 3 vacancies across our portfolios of work:
Role 1: Programme Officer (Leadership)
This includes our x100 programmes across the West, East, Yorkshire and Greater Manchester, our leadership programme with A Million Realities, and newly established place based leadership programmes for heads and executive leaders.
Role 2: Programme Officer (Cradle-to-Career)
This includes our Cradle-to-Career catalyst, foundations and leadership programmes (which are each distinct phases of our Cradle-to-Career core offer), our Accelerator programme, and a number of bespoke Cradle-to-Career catalyst programmes run directly for partner organisations.
Role 3: Programme Officer (Educational Breakthroughs)
Helping to launch our newest strand of work, developing and growing ‘educational breakthroughs’ that enable all children to enjoy lives of choice and opportunity. This will include delivery of existing elements of our ‘breakthrough portfolio’ (Languages for All, developing mapping/ data tools to support local breakthroughs, re-imagining key stage 3 for Lift Schools) and supporting new clients as we begin partnerships with them.
Each role has a distinct portfolio of programmes you will support, but the duties, skills and capabilities required for each role are aligned. We expect the three Programme Officers to work together closely to ensure consistency of delivery across our work, to share learning and to develop a community of practice.
You will work closely with the Directors responsible for each programme, alongside our Events and Operations Officers, who work across all programmes, to ensure our programmes are planned and delivered to a high standard.
The role of the Programme Officer has three core areas of responsibility:
1. Programme Planning and Project Management
Project manage multiple, simultaneous programmes across the portfolio with rigour. Work with other programme managers to embed consistent programme management across our organisation.
Work with the Events and Operations Officers to complete the annual calendar-setting process, setting event dates and key programme milestones. Ensure all events are appropriately staffed.
Utilise Asana to monitor project milestones, proactively identify off-track delivery risks, and lead status updates during programme meetings to ensure timely intervention.
Champion the use of HubSpot (CRM) and set up progress dashboards alongside evaluation colleagues.
2. Programme Delivery
Improve (or establish) processes that ensure that every participant on our programmes has a great experience from the moment they find out about us, to when they exit working with us.
Manage the main programme inbox, serving as the responsive, warm, and professional first point of contact for routine enquiries from participants and external partners
Coordinate regular, high-quality programmatic communications (e.g. programme blasts or event invites) to keep participants informed and engaged throughout the year. You may author these, or work with others to ensure they are circulated in a timely manner.
Ensure all programmatic data collection is in line with GDPR guidelines.
Support in programme administration tasks, such as preparing papers for steering group meetings, taking minutes and circulating actions.
Actively participate in cross-organisational reviews, sharing delivery insights in order to improve the quality of our work.
Programme-Specific Deliverables:
Participant Recruitment & Onboarding: Lead the end-to-end application and onboarding journey for new programme cohorts, including coordinating assessment or sign up windows, distributing welcome materials, and managing intake data.
Coaching Offer Management: Act as the end-to-end operational lead for the leadership coaching offer, managing coach-matching logistics, scheduling, and tracking completion rates.
Contract and Agreement Tracking: Administer the distribution and tracking of Service Level Agreements (SLAs), ensuring signed copies are received prior to delivery.
3. Stakeholder and Relationship Management
Coordinate the operational onboarding of new bespoke partners, guiding both internal and external senior stakeholders through this initial phase
Invest deeply in building strong, warm, and respectful relationships with senior external stakeholders across identified bespoke partnerships, acting as a point of contact for any queries and ensuring excellent customer service
Develop strong relationships internally, particularly with Regional Directors or Breakthrough Project Leads , providing them with regular progress updates, risk assessments, and actionable recommendations ahead of key delivery milestones.
Actively collaborate with fellow Programme Officers to share operational learnings, standardise delivery templates, and build a supportive internal community of practice.
Please review the attached Job Description for more details.
The client requests no contact from agencies or media sales.