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Closing in 5 days
The Guide Dogs for the Blind Association, England (On-site)
£24,000 per year
At Guide Dogs, we’re on a mission to help people with sight loss live the life they choose.
Posted 3 days ago
Closing in 5 days
The Health Foundation, London (Hybrid)
£50,999 pro rata, per annum plus excellent benefits.
Posted 3 days ago
Playskill, Watford (On-site)
£18 - £23 per hour
Seeking a fully qualified HCPC registered Occupational Therapist who is passionate about delivering high-quality care to children.
Posted 3 days ago Apply Now
Momentum Children's Charity, Hampton Court (Hybrid)
£38,000 - £42,000 FTE
We are looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.
Posted 3 days ago
Closing in 5 days
The Health Foundation, London (Hybrid)
£50,999 pro rata, per annum. Plus excellent benefits.
Posted 3 days ago
Closing in 2 days
Parkrun, Remote
£30,000 - £34,000 per year
We are seeking an Outreach Officer to be a valued member of parkrun’s Global Health and Wellbeing Team.
Posted 3 days ago
Closing in 4 days
The Drinkaware Trust, London (Hybrid)
£54,249 per year
This role drives the organisation's project delivery to lead operational projects, drive growth, and ensure long-term collaboration.
Posted 3 days ago Apply Now
Closing in 3 days
St Mungo's, London (Hybrid)
£38,115 - £41,881 per year
Posted 3 days ago
Closing in 2 days
The Children's Trust, KT20, Tadworth (Hybrid)
£69,724 per annum, £55,779 pro rata
Thank you for your interest in becoming a Legal Services Lead at The Children’s Trust.
Posted 3 days ago Apply Now
Housing Justice, London (Hybrid)
£35,137, or £39,354 (London weighting) per year
Posted 3 days ago
Closing in 2 days
Leadership Skills Foundation, Remote
£28,000 - £35,000 per year
We are looking for a Sector Development Lead to drive growth and impact in the primary education sector for the Leadership Skills Foundation
Posted 3 days ago
Release - L.E.A.D.S, London (Hybrid)
£35,000 - £39,000 per year
Are you a dynamic and self-motivated ready to shape our strategy and boost visibility in drug policy reform, legal support & social justice!
Posted 3 days ago
Closing in 4 days
Mind in Croydon, Croydon (On-site)
£48,000 - £52,000 per year
We are seeking a strategic and detail-oriented Head of Finance and Resources to lead our financial and operational functions.
Posted 3 days ago Apply Now
Momentum Children's Charity, London (Hybrid)
£25,500 - £26,400 FTE
We’re looking for a kind and compassionate person to work directly with families whose child has cancer or a life-challenging condition.
Posted 3 days ago
Page 30 of 79
England, United Kingdom (On-site) 43.11 miles
£24,000 per year
Full-time
Permanent
Job description

Are you someone who takes pride in providing exceptional customer service and wants to make a real difference? At Guide Dogs, we’re on a mission to help people with sight loss live the life they choose — and our Supporter Experience team is a key part of that journey. 

As a Customer Service Executive (internally known as a Supporter Experience Executive), you’ll be the voice of Guide Dogs for our supporters. Whether it’s answering questions, solving problems, or taking donations, you’ll ensure every interaction leaves our supporters feeling valued, informed, and inspired. You'll bring patience, empathy, and initiative to every conversation — whether it’s by phone, email or post — and handle even the most sensitive topics with care and professionalism. 

We’re looking for someone who thrives in a fast-paced environment—confident in managing their own workload, juggling multiple priorities, and communicating clearly with both supporters and colleagues. As a Customer Service Executive, you’ll play a key role in delivering exceptional supporter experience while working to agreed service levels and ensuring no detail is missed.

You’ll also play a crucial role behind the scenes, helping us maintain accurate records, capture supporter insights, and shape an experience that keeps people coming back. Working closely with your team, you’ll share knowledge and help keep our supporter database and working systems up to date and accurate.

What’s more, you’ll be working in an environment where dogs might be around (which we think is a bit of a bonus!), and where every member of the team is encouraged to be a Guide Dogs ambassador — out in the community, at events, and in everything we do. 

This role will be office based at our Reading site.  You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. 

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

Application resources
Posted by
The Guide Dogs for the Blind Association View profile Organisation type Registered Charity Company size More than 1000
Refreshed on: 12 August 2025
Closing date: 20 August 2025 at 21:00
Job ref: 531
Tags: Administration, Campaigns, Communications, Fundraising, Customer Service, Blind, Compliance / Quality, Customer support, Data Entry, Digital Fundraising

The client requests no contact from agencies or media sales.