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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warwickshire & Solihull Community and Voluntary Action
is recruiting
Solihull VCFSE Community Integrator
37 hours per week
£32,960 per annum
Fixed term contract for 24 months
Hybrid - CAVA office/Home, with ability to travel across Solihull
Help Shape Healthier, Stronger Communities in Solihull
Are you passionate about bringing people together, amplifying community voices, and creating real change at a neighbourhood level?
CAVA is looking for an enthusiastic and proactive VCFSE Community Integrator to play a pivotal role in connecting the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector with local health and wellbeing initiatives across Solihull.
This is an exciting opportunity to influence how services are designed and delivered, ensuring communities are at the heart of decision-making. You'll work alongside local partners, residents, volunteers and stakeholders to strengthen community engagement, tackle inequalities and support healthier neighbourhoods.
As our Community Integrator, you'll be the vital link between communities, the VCFSE sector and local health partners. Working as part of Solihull's National Neighbourhood Health Implementation Programme, you'll help ensure local voices are heard and community-led solutions are embedded into neighbourhood health planning.
You'll lead engagement and co-production activities, build strong partnerships, and help identify and respond to local priorities including:
· Health inequalities
· Frailty and healthy ageing
· Long-term conditions
· End-of-life care
· Emerging neighbourhood priorities
Competitive salary and benefits package.
If you think you fit the brief for this exciting role, download the Application Pack from our website
No CVs please.
No agencies please
CAVA is an equal opportunities employer -
‘Putting Equality, Diversity and Inclusion into Practice’
WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A hybrid role, working for a Manchester dementia charity. This role will give the successful candidate an opportunity to contribute to the strategic development of volunteering in the charity, working alongside a p/t Volunteering Lead. The other half of the role is to be a Dementia Support Co-ordinator, running a weekly Friendship & Activity group for peple living with dementia, generating great ideas, planning the sessions, taking care of the participants, and leading the volunteers, who help to run the groups.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Manager
Location: London, Hybrid – 1 days a week in the office
Salary: £41,000 – £44,000 per annum
Reports to: Director of Fundraising
Term: Permanent
Aquilas is delighted to be partnering with a fantastic children’s charity to recruit a Community Fundraising Manager.
Reporting to the Director of Fundraising, the Community Fundraising Manager will be responsible for developing and delivering an ambitious community and events fundraising programme that generates sustainable income, builds long-term supporter relationships, and increases awareness of the charity’s fantastic work.
The role will lead the development of community fundraising, supporting and inspiring individuals, families, schools, volunteers, and local groups and companies to fundraise for the charity. In addition, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.
This is a relationship-driven role that requires a proactive and innovative Fundraising Manager with strong project management skills, experience of supporter-led fundraising, and the ability to build meaningful partnerships across diverse audiences.
The successful candidate will have previous experience in community fundraising, events fundraising, or a related supporter-led income stream. Excellent relationship-building and communication skills. Experience of managing and delivering successful fundraising events. Line management responsibility.
To Apply
To apply, please submit your CV demonstrating your community fundraising and events experience to recruiter button
(Applications will be reviewed as they are received, so early applications are strongly encouraged)
For further information about the role, or to arrange a confidential conversation, please contact:
Kieran McGorrian, Director – Fundraising Appointments, Aquilas
Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We are truly invested in our candidates and being supportive and informative throughout the application journey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Specialist Outreach Support Worker, you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive. You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service.
You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other. You will be traveling across the South Essex region, so a UK driving licence and access to a car is essential for this role.
What you’ll do
What you’ll need
You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence. You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference. You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.
What you’ll get in return
Interviews will be held in person at our Pitsea office on the 24th August.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
If you meet the criteria for the role, you will need to complete a formal application in the company system.
We're looking for a passionate and community-minded Digital Communities and Creator Fundraising Officer to help us grow our presence across the creator, gaming and digital communities’ space.
This is an exciting opportunity for someone who understands online communities and digital culture, and who can build meaningful relationships with content creators, contacts in the games industry and our supporters. You'll play a key role in delivering innovative fundraising campaigns, nurturing our online communities and helping to develop new opportunities that generate income and awareness for Samaritans.
Contract terms:
What you'll be doing:
Reporting to the Events Fundraising Manager for Gaming and Streaming, you'll support the delivery and growth of creator-led and digital fundraising programmes. Working across fundraising, digital and marketing teams, you'll help engage supporters, strengthen community relationships and create exceptional experiences that inspire long-term involvement.
Whether you're moderating conversations in online spaces, supporting fundraising events, identifying new creators to work with or gathering insights to improve performance, you'll be at the heart of Samaritans' engagement with digital communities.
Key responsibilities:
What you’ll bring:
Essential
Desirable
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: midnight on 31st August 2026
Shortlisted candidates will be contacted by 4th September
Online Interviews: 9th & 10th September
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
We are looking for an experienced, relationship-led Philanthropy Manager to join the Fundraising Team at the British Trust for Ornithology (BTO). Join us in developing our portfolio of major donors at a time when investment and commitment to strategically transforming our programme is high.
In this role, you’ll focus on high-value relationships of £10,000 and above, with opportunities to collaborate on organisation-wide projects. You’ll identify, cultivate and steward major donors and work with teams across the charity to create inspiring supporter relationships
This role also holds responsibility for curating meaningful events that steward our generous donors and encourage their support of BTO. You’ll lead on the planning and execution of inspiring, money-can’t-buy experiences that demonstrate the impact of our research and strengthen donor’s relationships with the charity.
We’re looking for someone who has a passion for wildlife, is able to clearly articulate the need and the benefits of supporting the work of the BTO, and who enjoys working with a team of like-minded people.
This position can be based at either one of our offices in Norfolk, Stirling, Bangor or Lisburn. Remote working will be considered. Please note that the advertised salary includes a 12% (£4,324) market force supplement, which has been applied to this role in recognition of current recruitment and retention market conditions. The supplement is subject to periodic review in line with the BTO’s Market Force Supplement Policy.
You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.
If you are the successful candidate, you will be required to provide documentary evidence of your right to live and work in the UK. Unfortunately, we are not able to offer visa sponsorship at this time.
WHAT DOES BTO DO?
The heart of BTO encompasses three key areas: birds, science, people. We work to secure a better future for birds and nature, using our science, monitoring and data to inform good environmental decisions, inspiring others with the wonder of birds and empowering them to work with us. Our priority is to make a positive impact for birds, using our strong and objective science in partnership with other organisations, members and volunteers. We strive to work sustainably and to welcome everyone.
Our values
We are evidence-led, inclusive, collaborative and empowering.
Birds Science People; it is a powerful combination – will you be part of it?
WHAT WE OFFER
If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
The closing date for receipt of applications is 26th August and Interviews will be held virtually on 3rd/4th September.
We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.
In cases where we receive a very high volume of applications, we may need to limit the number of Guaranteed Interview Scheme candidates progressing to interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced, proactive, and organised Fundraising Lead to join our busy and dynamic team, raising vital funds to support women and children who have experienced domestic abuse.
The Haven Wolverhampton is a Women’s Aid organisation and the city’s leading provider of domestic abuse support services for women and children. Everything we do is rooted in one purpose:we support victim-survivors to be seen, heard and safe.
The successful fundraiser will be enthusiastic and will enjoy a varied role, working across many areas of fundraising – from organising key events such as our Gala Dinner and recruiting regular donors, to accepting cheques at community events and creating emotionally engaging appeals. The Fundraising Lead will work alongside our marketing communications function to improve our current and potential donor's supporter journey, which covers everything from impactful corporate presentations to personalised supporter thank yous.
It is crucial the Fundraising Lead can develop and nurture long-term relationships, particularly with businesses, local groups and individuals in the local area to help with raising awareness and engage the whole group or workforce in our work.
The Fundraising Lead will also monitor and manage income and expenditure ensuring all donations are accounted for and thanked.
We are looking for a friendly and engaging professional who wants a fast-paced role that makes a difference to the lives of real people and the local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help create meaningful employment opportunities for adults with learning disabilities.
Sands End Arts & Community Centre (SEACC) is looking for a compassionate, motivated and organised Job Coach to join our Open Doors Supported Employment Programme.
Open Doors provides adults with learning disabilities who have completed a supported internship with a seven month paid placement at the Walnut Tree Café, alongside personalised support to help them progress into sustainable paid employment.
As a Job Coach, you will work closely with participants, the Café Manager and the wider SEACC team to build confidence, develop workplace skills and support participants on their journey into employment.
During the early stages of the programme, you will attend café shifts to provide on-the-job coaching and support. As participants become more confident and independent, your support will gradually reduce, with a greater focus on employment planning, job searching and supporting participants to move into paid work beyond SEACC.
We're looking for someone who has:
Experience supporting people with disabilities
A person-centred and strengths-based approach.
Excellent communication and relationship-building skills.
An understanding of supported employment or employability programmes.
A passion for inclusive employment and helping people achieve their goals.
How to Apply
Please send your CV and a cover letter (no more than two pages) explaining why you are interested in the role and how your experience meets the person specification.
Application deadline: 23 August
Interviews: Week starting 24 August
Start date: Week starting 21 September
SEACC is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds. We are happy to discuss reasonable adjustments throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are 4 Day Week employer
Purpose of the role
To deliver a range of dynamic and engaging education and wellbeing interventions to young people, adults and professionals on a wide range of topics including sexual health, reproductive health, relationships and wellbeing. An outreach role, requiring frequent travel to a range of education and community venues to deliver face to face and digital wholeclass sessions, small group sessions and 1:1 programmes to young people, service users, parents/carers and the wider young people’s work force.
Essential criteria
Possession of a full UK driving licence and access to a car.
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WIG is a non-lobbying membership charity that convenes and develops leaders across sectors enabling collaboration to deliver this growth and prosperity across the UK for the common good. Our vision is a country where cross-sector leaders come together to deliver social and economic outcomes, with the mission to become UK’s leading authority on cross-sector collaboration. For over 40 years, we've convened senior decision-makers across government, business and civil society to drive collaboration, innovation and impact.
We're a small, ambitious team of around 34 colleagues where individual contribution is visible, valued and meaningful. As we continue an exciting period of growth and investment, we're looking for a self-starter to help re-establish and expand one of WIG's flagship offers.
The Opportunity
You will have the skills and ambition to lead the delivery, growth and evolution of WIG's secondments portfolio, including our highly regarded Charity Next programme (which places Civil Service Fast Stream graduates within no-for-profit organisations) . You will play a pivotal role in enabling leaders to build cross-sector experience, via secondments and mentoring to share expertise and strengthen collaboration for the benefit of the UK.
This is a highly varied role combining programme leadership, business development, stakeholder engagement, customer service and commercial accountability. You will have the opportunity to work with senior leaders across government, charities and corporate organisations. It presents an opportunity for you to shape WIG’s talent exchange offer at a time when the government is going through considerable transformation.
What you will be doing:
About You
You will be experienced working with multiple customers, able to communicate with people at all levels and in different sectors. You will be inquisitive and energetic and a good listener. You will enjoy working in a relationship-driven environment and enjoys working at the intersection of sectors. You will also be organised and able to manage multiple shifting priorities.
We're particularly interested in candidates who bring:
We'd Love to See
Why Join WIG?
This is an exciting opportunity to shape leadership development on a national scale, working with influential leaders across sectors while helping to build stronger connections between government, business and civil society. You'll join a charity with ambitious growth plans, a collaborative culture and the chance to make a tangible impact on the UK's future leadership landscape. You will also be working alongside a brilliant team.
About the role
London-based contract with the option of hybrid working between the office and home.
Are you an organised and energetic project professional who is passionate about helping projects to succeed?
If so, we’d love to hear from you. We are recruiting for a Project Coordinator to sit across a range of projects relating to digital transformation and innovation at the CSP. This role will be a crucial part of our Innovations team, enabling successful delivery of digital transformation projects at the CSP.
Working closely with project managers, our Innovations team and stakeholders across the organisation, you’ll ensure that projects run smoothly, stay on schedule and meet key deliverables.
Key responsibilities:
About you:
· Experience of co-ordinating and supporting projects, including completing work to tight timeframes.
· Experience of budget management, including working with electronic financial systems and undertaking budget reporting and forecasting.
· Excellent written and verbal communication skills.
· The ability to work with minimal supervision, as well as collaboratively in a team, understanding when escalation of decision making is needed.
· Intermediate knowledge of Microsoft Suite including PowerPoint, Word and email systems.
Working arrangements
Hybrid working
The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
Flexible working
We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including:
How to apply
Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
As part of the application process, candidates will be asked to provide written responses to five criteria, which can be found in the Candidate Information Pack.
Closing date: 10am, 20 August 2026.
Shortlisting outcome: W/C 3 September 2026.
Interview date: W/C 10 September 2026.
Equality, Diversity and Belonging
Accessibility and adjustments
To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.
Disability Confident Scheme
As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.
Our commitment to equity, diversity and belonging
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
The client requests no contact from agencies or media sales.
Purpose of the Role
The role will support Just a Drop’s fundraising growth, across a variety of functions and systems, with a focus on generating new business, inspiring continued support for our sustainable water, sanitation, and hygiene programmes worldwide.
Just a Drop is an international development charity working to bring safe water, sanitation, and hygiene education to communities in need, transforming lives. Our safe water projects have benefitted over 1.9 million people since we began in 1998.
We’re looking for a confident, positive self-starter, motivated to take the initiative across a varied and interesting workload. Working in the highly committed and professional Fundraising and Communications team, the Business Development Manager will provide support to the team and take responsibility for certain areas of work.
The role is an important and valued role within the organisation, which will make a huge impact on our development. Over the past three years, we’ve seen real growth, and forecast further growth in the years to come.
This is a great opportunity at a positive, professional, and passionate organisation making a real difference to people’s lives.
Job Description
Person Specification
Experience and skills:
Personal attributes:
Just a Drop brings sustainable safe water, sanitation and hygiene projects to communities, transforming lives.
The client requests no contact from agencies or media sales.
· £42,873.60 (£53,592 FTE) per annum
· Part time, 28 hours per week
· Fixed term contract for 8 months
Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).
In this role, you will be working collaboratively with other CSP organisers and colleagues across the wider Employment Relations and Union Services (ERUS) team, to support the continued development of the CSP as an effective trade union.
You will recruit members and local union reps while supporting workplace activity and campaigns to defend and improve working conditions.
The post-holder will be able to use their experience, knowledge and skills to help realise the CSP organising strategy, participating in operational and strategic planning and evaluating the outcome of activities.
To succeed in this post, you will be an excellent communicator with confident and credible presentation skills, you will have a good understanding of the role of workplace representatives and the particular issues for a trade union and professional body. You will also need to have sensitivity and skills in facilitation to enable members to find their own solutions to workplace issues.
The ideal candidate will have previous experience as an organiser within a trade union or equivalent expertise within another organisation.
The role involves extensive travel, chiefly within the areas of South East Coast (Kent, Medway, Surrey and Sussex) and East of England.
Working arrangements
Flexible working
We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including:
· 27 days’ annual leave plus bank holidays (pro rata)
· Office closure between 25 December and 01 January
· A generous pension scheme with 12% employer contribution
How to apply
Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
As part of the application process, candidates will be asked to provide written responses to five criteria, which can be found in the Candidate Information Pack.
Closing date: 10am, 19 August 2026.
Shortlisting outcome: W/C 24 August 2026.
Interview date: 2 September 2026.
Equality, Diversity and Belonging
Accessibility and adjustments
To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.
Disability Confident Scheme
As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.
Our commitment to equity, diversity and belonging
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
The client requests no contact from agencies or media sales.
About Stoll:
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Deliver an outstanding service to residents and internal stakeholders by being the first point of contact for residents, engaging service across multiple channels, including telephone, email and face to face interactions.
The role involves resolving enquires relating to housing repairs, rent accounts, tenancy matters and general housing services, ensuring residents receive accurate information, timely resolution and a positive service experience and that all interactions reflect professionalism, empathy and efficiency.
Key Responsibilities:
Person specifications:
• Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.
• Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.
• Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.
• Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.
• Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.
• Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.
• Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.
• Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.
• Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.
• Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible.
Frontline Competencies
Working with Customers
• A focus on maximising the independence of our customers in all interventions
• A focus on always delivering a holistic service to Customers, focusing on the person as well as their situation
• The ability to regularly motivate and inspire Customers to improve their life situation
• The ability to deal with customers exhibiting challenging behaviour in a positive way
• An understanding of support issues, particularly relating to Veterans Communication
• The ability to communicate effectively with all Customers
Health and Safety
• An understanding of how to safeguard vulnerable adults and children
• The consistent application of appropriate boundaries when working with Customers
Other Duties
• Support the organisation: Carry out any other duties as required by The Tenancy Directorate
• Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently.
The client requests no contact from agencies or media sales.