Acting support coordinator jobs

Pride in Place Programme Co-ordinator for Immingham
Hosted by Oasis Community Partnerships, working for the towns of Immingham &  Habrough
Hours: Full Time (40 hours per week)
Contract Type: Fixed Term (subject to programme funding)
Salary: Grade B Salary -  £42,752.00 (dependent on experience and qualifications)

Would you like to help shape the future of Immingham?
Would you like to lead a transformational programme driven by local people?

Would you like to bring together residents, businesses and partners to create lasting place-based change?

Oasis are excited to be able to host this role as part of the Pride in Place Programme for Immingham and Habrough. Pride in Place is a significant Government investment designed to empower local communities to shape and deliver a long-term vision for their area. Working with residents, businesses, public services, elected members and local organisations, the programme seeks to build stronger communities, improve local places and create opportunities for future generations.

The programme is seeking an ambitious, experienced and highly organised Programme Co-ordinator to lead the delivery of the Pride in Place Programme in Immingham & Habrough . This is a unique opportunity to play a pivotal leadership role in coordinating a community-led regeneration programme, ensuring local voices are at the heart of decision making and helping to create a lasting legacy for the area.

The successful candidate will provide visible place leadership, supporting the Neighbourhood Board to develop and deliver a 10-year Regeneration Plan and a 4-year Investment Plan. They will oversee programme governance, stakeholder engagement, project management, financial monitoring and compliance with government funding requirements.

Key responsibilities include:

• Coordinating the development and submission of the Pride in Place 10-Year Regeneration Plan and 4-Year Investment Plan.
• Supporting and servicing the Neighbourhood Board, including governance, reporting and administration.
• Acting as a Place Leader, fostering collaboration across communities, organisations and sectors.
• Managing programme delivery, ensuring compliance with Government guidance and funding requirements.
• Leading community engagement activities and ensuring residents are central to programme development.
• Developing project plans, risk registers, reporting systems and performance monitoring frameworks.
• Supporting procurement processes and the commissioning of consultants, contractors and delivery partners.
• Managing budgets, financial reporting and audit requirements in partnership with the local authority.
• Building and maintaining productive relationships with government departments, local authorities, community organisations and other stakeholders.
• Acting as an ambassador for the programme and championing local aspirations.

The successful post holder must have:

• A degree-level qualification, professional qualification (Level 4-5) or equivalent relevant experience.
• Significant experience of leading complex programmes, projects or partnerships.
• Experience of stakeholder engagement, partnership working and community consultation.
• Strong programme and project management skills, including risk management and reporting.
• Experience of budget management and financial accountability.
• Excellent communication and relationship-building skills, with the ability to influence a wide range of stakeholders.
• Knowledge of grant-funded programmes and governance processes.
• The ability to analyse complex information and develop practical solutions.
• A commitment to inclusion, community participation and the Oasis ethos and values.
• Flexibility to work occasional evenings and weekends when required.

As part of the package, Oasis offers:

• A pension scheme offering a 7% employer contribution.
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
• Policies which promote wellbeing and are family friendly.
• Opportunities for professional development and training.
• The chance to make a meaningful difference within local communities.

To apply

Please apply by sending your CV and a Supporting Statement via Charity Jobs. Contact details can also be found on our website.

Please expand on your CV to tell us about the relevant skills, experience and qualifications you have that relate to the job description and person specification.

Recruitment timetable

Closing date: 9.00am, Monday 1st September 2026

Stage 1 Interview (30 minutes Teams Conversation):

• Tuesday 8th September 2026, or Thursday 10th September 2026, or Friday 11th September 2026

Stage 2 Interview:

• Wednesday 16th September 2026,  or Thursday 17th September 2026

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks where applicable.

The successful candidate must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.

Registered Charity No. 1163889.

Events Coordinator 

Do you have experience planning and executing high-stake events? 

We are looking for a highly organised and efficient events coordinator to join the team. 

We are open to candidates qualified by experience, so if you have the skill’s we are looking for them apply today! 

Position: Events Coordinator 

Salary: Circa £38,000 to £44,000 per year, depending on experience 

Location: Remote/London 

Hours: Full-time 

Contract: Permanent

Closing date: 21st August 2026 

About the role 

The Events Coordinator sits within the Development team and reports into the Head of Philanthropy but works closely with senior leadership and colleagues across the organisation, notably, the Communications Team, the Creative Team, the Commercial Team and the Finance and Operations Teams as well as in-country teams.

This is a very hands-on role from the beginning. You will be leading all planning and execution for events, including fundraising events, exhibitions, though leadership, creative and commercial events, and community outreach events.  

Key responsibilities include: 

• Event Planning and Execution 

• Stakeholder Coordination and Communications 

• Budget and Financial Management 

• Promotion and Communications 

Monitoring, Evaluation and Reporting 

About you 

We are open to candidates qualified by experience, willingness to learn and ability to learn quickly are considered more important than formal qualifications.

Personal attributes we are looking for: 

• A highly structured, organised, and hands-on self-starter. 

• Great communicator. 

• A team worker.

• Somone who thrives in a high-paced environment. 

• Highly detail-oriented 

• Someone who is punctual and meets deadlines. 

You will need: 

• Proven experience planning and executing high-stake events 

• Proven experience in high-level stakeholder communications and coordination. 

• Comfortable working from home for most of the time. 

• Fluent spoken and written English. 

• Willingness to work evenings and/or weekends as required. 

• Willingness and ability to be in London frequently 

To apply, please submit a current CV alongside a covering letter outlining how you fit the person profile, including your relevant experience in donor communications. 

Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received. 

About the organisation 

The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families. 

Other roles you may have experience of could include Events, Events Coordinator, Events Officer, Events Planner, Marketing and Events, Challenge Events, Mass Participation.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. 

About us

Time & Talents is a community organisation based in Rotherhithe with a simple vision: a world where everyone feels part of a community.

For over 135 years we have brought people together through volunteering, community activity and neighbourly support. Today we work with older adults, families and local residents to reduce loneliness, improve wellbeing and strengthen community connections.

We are seeking a Neighbourhood Health Coordinator to help strengthen the relationship between local communities and health services whilst leading an exciting new community outreach programme focused on healthy ageing and frailty prevention.

Purpose of the Role

The Neighbourhood Health Coordinator will play a key role in connecting older residents with local health, wellbeing and community support.

Working across Time & Talents, local Integrated Neighbourhood Teams (INTs), social prescribing services and community partners, the postholder will coordinate a programme of neighbourhood outreach activity designed to improve health outcomes, reduce loneliness and support older people to age well.

The role will combine programme coordination, partnership development, community engagement and direct delivery.

The postholder will spend time embedded within local health partnerships, helping to strengthen collaboration between statutory and voluntary sector organisations and ensuring local residents can access the support they need.

Key Responsibilities

Community Health Outreach

· Coordinate and support delivery of a programme of community outreach events across Southwark.

· Work alongside community organisations to engage older residents who may be isolated, vulnerable or at risk of frailty.

· Support residents to access local services, activities and community assets.

· Promote prevention, wellbeing and healthy ageing messages.

Partnership Development

· Build strong relationships with:

o Integrated Neighbourhood Teams

o Social Prescribing teams

o Primary Care Networks

o Community health services

o VCSE organisations

o Housing and faith partners

· Act as a key point of contact between Time & Talents and local health partners.

· Identify opportunities for collaboration and service development.

Community Engagement

· Engage with residents in community settings including sheltered housing, community centres, faith venues and neighbourhood hubs.

· Ensure outreach activities are accessible, inclusive and responsive to community need.

· Gather resident feedback and insight to influence future service delivery.

Programme Coordination

· Coordinate delivery schedules, partner engagement and event logistics.

· Monitor project activity and outcomes.

· Collect and report data in line with project requirements.

· Produce case studies and examples of impact.

Integration and Learning

· Attend relevant neighbourhood health meetings and forums.

· Share learning between partners and contribute to service improvement.

· Support the development of sustainable pathways between health and community services.

General

· Work in accordance with Time & Talents policies and procedures.

· Promote safeguarding, equality, diversity and inclusion.

· Undertake other duties appropriate to the role.

Location: Central London, hybrid (2 days per week in office, including Tuesday)
Contract: Temporary, until February 2027
Hours: Full-time (35 hours per week)
Salary: £15.98 per hour (+ holiday)
Start Date: ASAP

Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Engagement Coordinator to assist with supporter care. Please note this role will require a basic DBS check due to the management of children's data.

Responsibilities:

• Act as the first point of contact for supporters across phone, email, post and social channels
• Respond to enquiries, resolve complaints and provide high-quality supporter care
• Engage and inspire supporters to deepen their involvement with our work
• Support outbound communications, including thanking and stewarding fundraisers
• Maintain accurate supporter records on the CRM system and log all interactions
• Process requests for information and ensure materials are sent promptly
• Run reports to support supporter engagement and ensure donations are acknowledged
• Share supporter feedback to help improve services and organisational learning
• Work closely with internal teams and stakeholders to deliver a seamless supporter experience
• Identify ways to improve processes and contribute to continuous improvement

Requirements:

• Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems
• Confidence handling enquiries and complaints with empathy and professionalism
• High level of organisation and attention to detail, with the ability to manage priorities and deadlines
• Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships
• Collaborative and proactive approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  We are looking for a Support Group Co-ordinator who will deliver the Myeloma UK Support Group Partnership programme in line with the organisation’s overall strategy.

You will have experience of working with support groups and/or volunteer networks as well as recruiting, training, managing and supervising a diverse range of staff or volunteers.  The post holder will need to show clear evidence of relationship building and working with underrepresented groups.  A key part of the role is understanding the needs of cancer patients and their families and of health inequalities.

You’ll have excellent relationship building skills and an understanding of the barriers that exist in accessing support. You will need the ability to set priorities, work under pressure with great attention to detail and understand and meet the training and development needs of volunteers. Experience of working with haematology or oncology patients and working with a database would be an advantage but not essential.

About the role

The Support Group Co-ordinator will be the first point of contact within the organisation for all Support Group enquiries. You will coordinate the Support Groups Partnership Programme activity, including developing and promotion of the existing Myeloma Support Groups and coordinate the recruitment, induction and ongoing support of new local groups to the Support Groups Partnership Programme

You will be responsible for working with local groups and other local network partners to increase the reach and impact of Myeloma UK, ensuring that partnered support groups operate in line with Myeloma UK guidelines and ensure that they receive consistent information, training and advice.

The post holder will maintain an awareness and understanding of all legislation that may be relevant to the role and develop, maintain and evaluate a training programme for Support Group Leaders as well as moderate and update the Support Group Leaders’ online hub on a regular basis.  You will lead the Support Groups’ responsibility for designing and delivering activities in line with our Partnership Agreement so that they are safe, effective and impactful as well as moderate.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12noon on 19 August 2026 and interviews will be held w/c 24 August 2026

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Nb. for full information on this role please read both attachments: Job Pack and Job Description

Summary

We are seeking a highly motivated and skilled individual to serve as Coordinator, leading the mission of Street Pastors in Kingston. The ideal candidate for this role will be a person of integrity who is able to demonstrate experience and potential in leadership of Christian outreach and mission. They should have experience leading and managing volunteers in a relevant context. They should possess effective organisational and communication skills and demonstrate a passion for building and sustaining partnerships around community outreach.

Context

Kingston Street Pastors is a churches initiative which has been operating since 2006 deploying Christian volunteers in the town centre in the night time to Care, Listen and Help. We enjoy excellent relationships with key stakeholders in Kingston’s night time economy including our local council, police and businesses. Within the wider Street Pastors movement we have made significant contributions over the years to develop policy and practice and have worked closely with neighbouring Street Pastors initiatives and with the Ascension Trust. For governance purposes Kingston Street Pastors operates as an affiliated project of Oxygen, a Kingston based youth work charity.

Our key strategic priorities are to maintain and build on the positive relationships we have with our local council, the police and businesses in the night time economy, taking advantage of opportunities for collaboration, accessing funding and other forms of support. We are perennially focused on the recruitment of new volunteers to serve as Street Pastors and Prayer Pastors to sustain and grow our capacity to deploy teams to the streets.

About the Role

This role has a Genuine Occupational Requirement for the post holder to be a practicing Christian (as outlined by 2010 Equality Act, Section 9)

Our new Coordinator will work closely with the Street Pastors Deputy Coordinator, leading the regular operations of Kingston Street Pastors and the deployment of teams while also overseeing the strategic development of the initiative in response to emerging needs and opportunities. 

Applicants should have people skills and demonstrate an ability to solve problems using a range of creative solutions including working with volunteers or using technology in new ways. The ideal candidate will have an ability to work flexibly and manage their time and resource effectively amidst competing priorities. 

A strong applicant will also be able to demonstrate the following: 

• A good understanding of the work and ethos of Street Pastors and how this resonates with your approach to Christian mission.

• A passion for the role the Church plays in our local community and an ecumenical ethos which is appreciative of a diversity of Christian traditions.

• The ability to partner with key stakeholders in the community to increase the resources, reach and depth of charitable projects. 

• A high level of proficiency in project management with competent administrative and IT skills.

• A good understanding of the night time economy, its users and key stakeholders.

• Experience and skills in charity/ church project leadership with specific reference to the recruitment, development and management of volunteers.

• An understanding of monitoring and reporting on the impact of charitable work.

Relevant experience in fields such as youth work, homelessness support, drug and alcohol services and promotion of community safety are also highly desirable.

This role is subject to an enhanced DBS check and suitable references including at least one reference from a church minister.

Admissions Coordinator

Yeldall Manor – Christian Residential Drug and Alcohol Rehabilitation Programme

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
• Company pension
• Employee Assistance Programme (EAP)
• Death in service benefit
• Meals provided whilst on site

Full Job Description

Admissions Coordinator

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and develop a renewed sense of purpose.

We are looking for a commited Christian to join our Recovery Coordination Team as an organised and proactive Admissions Coordinator. As the first point of contact for prospective residents, commissioners, families and referring agencies, you will play a vital role in ensuring that individuals receive a professional, welcoming and supportive experience from their first enquiry through to admission.

This is an exciting opportunity for someone with excellent communication and organisational skills, experience working with vulnerable adults or within health and social care settings, and a passion for helping people begin their recovery journey.

What will you do?

• Manage enquiries from prospective residents, families, commissioners, healthcare professionals and referral agencies.
• Line manage admissions officers 
• Coordinate the admissions process from initial enquiry through assessment and admission.
• Conduct and arrange admissions interviews, both in person and remotely.
• Review referrals, risk assessments, professional reports and supporting information.
• Assess suitability of applicants against programme criteria and make recommendations regarding admission.
• Maintain regular communication with applicants, referrers and commissioners throughout the admissions journey.
• Develop and maintain positive relationships with local authorities, probation services, healthcare professionals and partner organisations.
• Coordinate admission arrangements, funding approvals and placement planning.
• Maintain accurate admissions records, databases and documentation.
• Produce admissions, occupancy and referral reports as required.
• Support the promotion of Yeldall Manor's services through networking, stakeholder engagement and partnership development.
• Assist with resident collections from approved locations where required, including detox units, prisons and transport hubs.

What are we looking for?

• Experience working within health, social care, addiction recovery, rehabilitation, housing or related services.
• Strong administration, organisation and record-keeping skills.
• Experience of handling referrals, applications, assessments or admissions processes.
• Excellent written and verbal communication skills.
• Ability to develop positive and professional relationships with a wide range of stakeholders.
• Ability to manage sensitive and confidential information appropriately.
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values
• Good IT skills, including Microsoft Office applications and databases.
• Understanding of safeguarding, professional boundaries and risk management.
• Knowledge of addiction, recovery and rehabilitation services.
• A compassionate, professional and person-centred approach.
• Full UK driving licence and willingness to travel occasionally.

About You

You will be someone who thrives on supporting people at critical points in their lives. You will be highly organised, able to manage competing priorities, and confident communicating with professionals, commissioners, families and prospective residents.

Most importantly, you will be committed to helping individuals take the first steps towards recovery while ensuring every applicant is treated with dignity, respect and compassion. We welcome applications from people in recovery; however, due to the nature of the role and the support provided to residents, a minimum of two years' sustained recovery (clean time) is required.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

What We Offer

• 25 days annual leave plus bank holidays (pro rata where applicable), increasing to 30 days after three years' continuous service.
• Pension scheme in line with auto-enrolment legislation.
• Employee Assistance Programme providing confidential support and counselling.
• Death in service life insurance.
• Meals provided whilst on site.
• Ongoing training and professional development opportunities.
• Supportive supervision and annual appraisal process.
• Opportunity to make a genuine difference in the lives of people affected by addiction.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role

About Yeldall Manor

For five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.

Support Coordinator

This is an exciting opportunity to join our team in Birmingham & Solihull. 

We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: 000031 Stroke Association Support Coordinator

Location: Home-based, Birmingham & Solihull. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings) 

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 09 August 2026

Interview Date: 25 or 26 August 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

· Providing personalised information, advice and support to address any needs identified.

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

· Providing regular reviews to support people in establishing and achieving their own personal goals

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs.

· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.

Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.

The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.

The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.

Hours: Part-time, 14 hours per week (0.4 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Education Programme Coordinator

We are seeking Education Programme Coordinators to help disadvantaged young people build confidence, improve their academic progress and fulfil their potential.

Position: Education Programme Coordinator, two opportunities available
Salary: £26,000 to £30,000 FTE, depending on the role and experience
Location: London, with the Saturday position based in Walworth
Hours: Part–time, Term-time only, with weekday and Saturday opportunities available
Closing date: Wednesday 2 September 2026

About the role

There are two flexible opportunities available:

Weekday Education Programme Coordinator: Working 14.5 to 22.5 hours per week or full-time, plus four additional paid weeks annually. You will deliver structured small-group tuition programmes in schools across London, support pupils and volunteer tutors and coordinate programme delivery.

Saturday Education Programme Coordinator: Working 8 to 12 hours per week, including sessions in Walworth on Saturday mornings from 9.00am to 11.30am, plus two additional paid weeks annually. You will support the delivery of engaging tuition sessions for boys aged 8 to 18.

Key responsibilities will include:

• Facilitating structured small-group tuition sessions
• Creating a positive, inclusive and well-managed learning environment
• Supporting pupils to build confidence and make academic progress
• Providing guidance and practical support to volunteer tutors
• Building positive relationships with young people, families and school staff
• Maintaining attendance records, programme information and assessment data
• Gathering feedback and contributing to programme reports
• Following safeguarding procedures and promoting young people’s wellbeing

The weekday position does not involve full-class teaching, extensive lesson planning or significant marking.

About you

For the weekday opportunity, you will have Qualified Teacher Status or equivalent classroom or youth sector experience, alongside strong group management and organisational skills.

For the Saturday opportunity, you will have experience working with children or young people in education, youth work, mentoring or community settings. QTS or a youth work qualification would be welcomed but is not essential.

For either opportunity, you will be able to engage and motivate young people, build effective relationships and demonstrate a strong commitment to safeguarding.

About the organisation

The organisation is an education charity working to reduce the attainment gap experienced by disadvantaged pupils. Through structured tuition, volunteer support and partnerships with schools and community organisations, it helps young people improve academically while developing confidence and resilience.

These roles are subject to an enhanced DBS check and satisfactory references.

Other roles you may have experience of could include Programme Coordinator, Education Coordinator, Programme Manager, Youth Programme Coordinator, Learning Mentor, Teaching Assistant, Youth Worker, Community Education Officer or Saturday School Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Title: Programme & Events Coordinator

Reports to: Associate Director of Business & Operations

Salary: £28,000 - £31,500 (dependant on experience)

Location: Primarily home-based with hybrid working – however, must be willing and able to travel, representing the charities as and when required. Attending meetings and events nationally and internationally.

The Role

Arrhythmia Alliance and its two sister charities (AF Association and STARS – Syncope Trust) is one of the world's leading heart rhythm charities, delivering internationally recognised educational programmes, medical conferences, awareness campaigns patient educational events, awareness programmes and exhibiting at congresses to promote and deliver our work.

Working alongside and reporting to the HRC Manager, you will coordinate the planning and delivery of healthcare professional conferences, patient education events, our programmes, awareness campaigns and digital programmes across the UK and internationally.

You will provide day-to-day project coordination and administrative support to ensure programmes and events are delivered efficiently and to a high standard.

Event & Programme Coordination

• Coordinate the planning and delivery of conferences, meetings, webinars, exhibitions and events.
• Support the HRC Manager with the day-to-day coordination of multiple projects and event timelines.

· Coordinate venue bookings, accommodation, travel, catering, audio-visual requirements, faculty invites, registration and event logistics.

· Maintain project plans, action trackers and planning documentation.

· Prepare delegate materials, speaker information and event resources.

· Liaise with internal teams to ensure all event requirements are completed within agreed timescales.

· Monitor deadlines and escalate any risks or issues to the HRC Manager.

· Coordinate exhibitor and sponsor logistics, ensuring all requirements are delivered.

· Coordinate event registration, working with the Communications team to launch registration and manage delegate bookings, reporting registration progress to the HRC Manager.

· Coordinate the collection of faculty presentations and supporting materials prior to events.

· Coordinate event compliance requirements, including CPD accreditation; MedTech compliance; country specific accreditation; promotional approvals, and other regulatory requirements, ensuring all deadlines and standards are met.

· Excellent attention to detail with the ability to manage multiple deadlines while maintaining accuracy.

Coordination & Communication

• Act as a day-to-day coordination contact for faculty, venues, suppliers and delegates, referring decisions and complex queries to the HRC Manager as appropriate.
• Coordinate communications between internal departments, suppliers and external contacts.
• Arrange planning meetings, circulate agendas and record actions where required.
• Ensure information is shared accurately and promptly with everyone involved in each project.

Event Delivery

• Support the on-site delivery of conferences, meetings programmes and events.
• Coordinate registration, delegate enquiries and faculty requirements.
• Assist with the smooth running of live, hybrid and virtual events.
• Resolve routine operational issues during events, escalating where necessary.
• Coordinate post-event evaluations, feedback collection and reporting to support continuous improvement.

· Work closely with the Communications team to support the timely promotion of events and ensure all promotional materials comply with Organisational and regulatory requirements.

Essential Experience

· 3–5 years' experience delivering conferences or large-scale events

· Experience managing multiple projects

· Excellent project planning and organisational skills

· Outstanding communication and stakeholder management

· Advanced Microsoft Office skills

· Experience supporting event marketing

· Full UK driving licence and access to a reliable vehicle

· Current valid passport

· Willingness to travel throughout the UK and internationally

· Experience coordinating delegate registration and event management systems

· Experience coordinating exhibitor and/or sponsor requirements for conferences or events

· Experience of working in a non-profit/charity

Working Pattern

This is a full-time position with the working week consisting of Monday to Thursday 9.00am–5.30pm with 1 hour lunch break, and Friday 9.00am-5.00pm with

30-minute lunch break.

Due to the nature of the role, flexibility is essential. The successful candidate will be expected to work occasionally outside normal office hours to support conferences, meetings, educational programmes and charity events. This will include occasional early mornings, evenings, weekends, overnight stays and international travel. Flexibility is a key requirement of this role.

Salary: £33,300

Contract type: Permanent
Hours: Full-time, 37.5 hours per week, with the opportunity for flexible working hours
Location: London/hybrid (minimum two days per week in the London office)
Reporting to: Head of Events & Engagement

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight 25th August 

In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview – w/c 7th September

• Second-round interview – w/c 14th September

Candidates will be asked to complete a short task related to the role. This will take no more than two hours to complete.

ABOUT THE ROLE

We are seeking a highly organised, proactive, and detail-oriented Events and Engagement Coordinator to provide excellent operational support to the Engagement Directorate to enable Mission 44 to build meaningful funder relationships and deliver impactful experiences. 

The role sits at the intersection of the donor experience, events and supporting the functionality of the wider, newly established Engagement Directorate. It will have two priorities: to provide administrative and operational support across the team, including to the Chief Engagement Officer, and support the Events and Engagement team to execute first-class events.

This role is ideal for someone looking to develop their career in a fast-paced, mission-driven environment. A successful candidate will enjoy bringing structure, organisation and effective processes to a busy team. They will have high attention to detail, a can-do attitude, and a rigorous approach to project and task management.

ROLES AND RESPONSIBILITIES

EVENTS COORDINATION (60%)

• In collaboration with colleagues support the planning and delivery of Mission 44's events, including fundraising and stewardship dinners, receptions and roundtable discussions, as well as trackside hospitality and donor experiences. 

• Manage invitations, RSVPs and attendee communications, acting as a first point of contact for events attendees, providing exceptional customer service. 

• Coordinate event logistics, including venue bookings, catering, accessibility requirements and wider production supplier management.

• Support the preparation of live event materials, briefing packs, attendee lists and run sheets.

• Support the wider Fundraising team with securing sponsorship, ticket sales, and securing auction items. This includes production of targeted collateral for outreach. 

• Work closely with the Fundraising Data and Operations Manager to ensure that events and donor data is updated accurately and in a timely manner to our CRM system (Virtuous). 

• Work closely with the Communications Team to ensure events materials are aligned with brand and messaging. 

• Provide on-the-day event support, including registration, stakeholder hosting and logistics management.

• Support the production of  post-event evaluation, feedback collection and reporting.

ENGAGEMENT TEAM OPERATIONS (40%)

• Coordinate internal team meetings, workshops and planning sessions.

• Schedule meetings and support diary coordination for internal team meetings, and select high-level funder meetings for the Chief Engagement Officer. 

• Prepare agendas, take minutes and track actions arising from meetings.

• Arrange domestic and international travel, accommodation and itineraries for team members and guests.

• Support budget tracking, purchase orders and expense administration.

• Maintain team trackers, project plans and operational documents on Monday. com 

• Act as a key point of contact for administrative and operational enquiries.

• Ensure data quality and compliance with organisational processes with the Fundraising Data and Operations Manager. 

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL

• Experience supporting the planning, coordination and delivery of events, with a strong interest in developing a career in event management.

• Proven ability to manage multiple priorities and maintain a high standard of work in a fast-paced environment.

• Excellent attention to detail, with a commitment to delivering accurate, high-quality work and exceptional participant experiences.

• Experience drafting event communications and managing guest lists, registrations and attendee information accurately.

• Experience maintaining accurate records within CRM or database systems, including data entry, data cleansing and reporting.

• Strong communication and stakeholder management skills, with experience liaising with colleagues, suppliers, venue partners and external stakeholders to support successful event delivery. 

DESIRABLE 

• Proven experience supporting special events for HNWIs, corporate prospects and donors. 

• Basic skills using design tools such as Canva. 

• Project management qualification such as Agile, PRINCE2 or Scrum. 

• Experience of working with young people and embedding safeguarding policies in event delivery. 

• Experience of working within an international setting. 

• Experience of working within Formula 1, Motorsport, STEM or Education. 

PERSONAL QUALITIES: 

• Passionate about young people: You are deeply committed to Mission 44’s vision of supporting young people from underrepresented backgrounds to thrive in education and employment.

• Committed to excellence and delivery-focused: You’re skilled in managing multiple deadlines simultaneously, meeting these deadlines, and ensuring high-quality execution.

• Detail-driven: You enjoy being in the details, accurately tracking actions, performance indicators, and ensuring that branding is maintained to a high standard throughout your work. 

• A collaborator: You love working across portfolios and internal functions. You will work closely with all members of the engagement team to provide operational support.

• Proactive critical thinker: You find gaps in ways of working and create quick solutions before others even notice.

• Flexible, adaptable, resilient, and very calm under pressure: Mission 44 is a fast-moving start-up, and you thrive in that environment. You embrace change, adjust priorities on the fly, and pivot when needed - always maintaining focus, resilience, and a solutions-oriented mindset.

Location: Office based – Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP

Hours: 37 hours per week

Salary: £27,050

Contract: Permanent

About CAN – Why work for us?

In every community, people are supported by strong local charities and groups that make a real difference to everyday lives. When these organisations are well supported and well connected, communities are healthier, fairer and more resilient.

CAN exists to make that happen.

When you work with CAN, you are strengthening hundreds of local charities, empowering thousands of volunteers and supporting joined up local action that improves outcomes for people, communities and the system as a whole.

Stronger charities. Healthier communities. Better lives.

At CAN, we strengthen and champion local charities, community groups and volunteers so they can make a bigger difference in people's lives. We're looking for an organised, proactive and people-focused Office Administration Coordinator to help keep our organisation running smoothly and effectively.

This is a varied and rewarding role at the heart of CAN, combining office management, communications, event coordination and facilities support. You'll be the welcoming face of the organisation and play a key role in supporting our team to deliver impact across communities.

We're flexible on the number of hours and can consider both part-time and full-time applications. However, the successful candidate must be able to work from our Poole office at least three days per week Tuesday to Thursday inclusive.

We're looking for someone who:

• Has strong administration and organisational skills
• Is confident managing multiple priorities
• Enjoys working with people and creating a positive experience for colleagues, volunteers and visitors
• Has excellent communication and IT skills
• Shares our values of collaboration, compassion, integrity and respect

If you're looking for a role where your skills will directly support stronger communities and better lives, we'd love to hear from you.

Together, we CAN make a difference.

We offer a competitive salary and great benefits, including a contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, Care First confidential wellbeing support, season train ticket loan or parking permit and much more.

Deadline for applications: Midday 11th August

We will let you know by end of day on 12th August if you are invited for an interview.

Interview date: 20th August 2026

Interview Location: Community Action Network, Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP

Start date: As soon as possible, subject to satisfactory references.

Apply now!