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This is a varied and rewarding role supporting both the Director of Collections and Research and the Secretary to the Board and Head of Governance. The successful candidate will play a key role in supporting governance processes, executive activity, strategic priorities and day-to-day operations, while working closely with senior stakeholders across the Gallery and external partners.

You'll provide high-quality coordination, administration and organisational support across a wide range of governance, research, collections, stakeholder engagement and project-related activities, helping to ensure the effective delivery of key priorities across the organisation.
If you're highly organised, proactive and enjoy working in a fast-paced environment with a broad range of responsibilities, we'd love to hear from you.

We are recruiting for a passionate and organised manager responsible for recruiting, supporting, training and engaging volunteers, ensuring they have a positive experience while contributing effectively to Bristol Dockyards goals and community impact.

Our volunteers are at the heart of the visitor experience at Bristol Dockyards, helping bring Brunel’s remarkable ship and stories to life. The Trust creates rewarding opportunities for volunteers to learn, connect and make a difference, while ensuring they feel supported and have the necessary knowledge and skills to play a vital role in delivering our mission and values.

As Volunteer Manager at Bristol Dockyards - Home of SS Great Britain - you will lead and grow our volunteer team of more than 140 volunteers, inspiring and supporting them to make a lasting impact. You will drive inclusive recruitment, deliver outstanding volunteer experiences, develop training and engagement opportunities, manage key volunteer systems and processes and work with colleagues to create meaningful volunteering roles.

As a champion for volunteering, you will build strong relationships, measure impact, promote best practice and help shape the future of volunteering across Bristol Dockyards.

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

As the Administration, Governance & Facilities Officer, you will play a pivotal role in supporting the effective operation of the Joseph Levy Foundation. Working closely with the Executive Director, you will provide high-quality administrative, governance and facilities support, ensuring the Foundation operates efficiently and meets its governance and operational responsibilities.

This is a varied and hands-on role in a small, values-led organisation, offering the opportunity to work across board and committee administration, governance support, office and facilities management, organisational administration and stakeholder coordination. You will act as the primary point of contact for governance administration, supporting Trustees and the Executive Director by coordinating meetings, preparing board papers, producing accurate minutes and maintaining governance records.

Alongside governance responsibilities, you will oversee the day-to-day administration and facilities functions of the Foundation, ensuring the office operates smoothly and  systems and records are maintained. You will also contribute to improving administrative processes and embedding efficient ways of working across the organisation.

Key Responsibilities

Administration

• Provide comprehensive administrative support to the Executive Director and, where required, the Chair and Trustees.
• Prepare letters, reports, presentations and other documents.
• Manage the Foundation's shared email inbox and correspondence.
• Update and maintain electronic filing systems, including SharePoint.
• Maintain accurate organisational, governance and grant records.
• Support the Foundation's governance administration.

Meetings & Coordination

• Organise meetings, including Board and Trustee meetings, and prepare agendas and meeting papers.
• Attend Board meetings, producing accurate minutes and action logs.
• Support the organisation of Foundation events, workshops and meetings.

Office & Facilities

• Maintain a safe, organised and welcoming office environment.
• Order and monitor office supplies and equipment.
• Welcome visitors and assist with the day-to-day running of the office.
• Open and close the office on your working days.
• Liaise with suppliers and contractors to support the smooth operation of the office.

General Responsibilities

• Build positive working relationships with colleagues, trustees, suppliers and external stakeholders.
• Maintain confidentiality and handle information appropriately.
• Work in accordance with the Foundation's values, policies and procedures.
• Contribute to improving administrative processes and ways of working.
• Carry out any other duties appropriate to the role.

 

Person Specification

We recognise that people develop their skills and experience through many different pathways and do not expect applicants to meet every area listed below.

We are particularly interested in people who bring experience of administration, governance and office operations, together with the ability to build positive relationships, manage competing priorities and support the effective running of a small, values-led organisation.

Experience

• Experience of providing administrative support to senior leaders, Boards or Trustees.
• Experience of coordinating meetings, including preparing agendas, meeting papers and supporting documentation.
• Experience of producing accurate minutes and maintaining action logs.
• Experience of coordinating office administration and facilities.
• Experience of maintaining accurate records and using digital systems to support administration.

Skills

• Able to organise and prioritise a varied workload.
• Able to communicate effectively with a range of stakeholders.
• Able to produce accurate work with attention to detail.
• Able to build positive working relationships with colleagues, Trustees, suppliers and external stakeholders.
• Able to work independently, use initiative and exercise sound judgement.
• Able to identify and escalate issues appropriately.
• Able to contribute to improving administrative processes and ways of working.

Knowledge

• Knowledge of governance processes and Board or Trustee administration.
• Knowledge of office administration and facilities management.
• Knowledge of digital systems used to support administration and collaboration.
• Knowledge of the importance of handling confidential information appropriately.

Personal Attributes

• Proactive and adaptable in your approach to work.
• Willing to learn and develop new skills.
• Committed to the Foundation's values.

Other Requirements

• Able to work 2.5 days per week from the Foundation's office in Edgware Road, London, starting at 9am on working days.
• Legal right to work in the UK.
• Willing to complete an Enhanced DBS check before appointment.

Recruitment Timeline

• Applications open: Wednesday 9th September
• Applications close: Sunday 27th September
• Interviews (in person at our office in Marylebone, London): w/c 5th October

Job details

Salary: £35 - £37k FTE (£17,500 - £18,750 pro rata)

Contract: Part-time, 18.75 hours (2.5 days per week)

Location: Office based, Edgware Road, London

Reports to: Executive Director

Equity and Inclusion

The Joseph Levy Foundation is committed to building an inclusive and equitable workplace where everyone feels welcomed, valued and able to thrive. We actively encourage applications from people with different backgrounds, experiences and perspectives, particularly those who are underrepresented in the charity sector. We recognise that people develop their skills through many different pathways and welcome applications from candidates whose experience has been gained through employment, volunteering, education or lived experience.

About us

The Joseph Levy Foundation is an independent grant-making charitable organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £23m, our annual commitment in grants in recent years has averaged £500,000.  We have recently embedded an ambitious strategy which aims to find, fund and support organisations and individuals who have ambitious ideas to help young people experiencing disadvantage.

In tandem with our strategy review, we have undergone a comprehensive change process, which includes refreshing our processes and embedding an equitable grant making procedure. 

As we enter the midpoint of the new strategy we will continue to be ambitious by introducing a Young Advisory Board to guide our work and to coach and support charity leaders of the future. This continued commitment will see the Foundation lead with its values which are:

• Equity and inclusion

• Connectivity and collaboration

• Commitment and integrity

• Innovation and imagination

• Engagement and Joy for life

To support Relationship Managers and Senior Relationship Manager in the delivery and servicing of programmes across the VCS Alliance, providing tailored administrative and coordination support appropriate to each programme's needs.

The post will also provide general support to all staff and trustees across the VCS Alliance to ensure our work can run smoothly and effectively. This is an entry level role, and full support and training will be provided.

#Project Officer #Project Officer Jobs #Project Support Officer #Programme Officer #Programmes Officer #Project Coordinator #Programme Coordinator #Project Administration #Programme Administration #Project Support #Programme Support #Projects Officer #Projects Coordinator #Programme Support Officer #Project Delivery #Programme Delivery #Project Administrator #Programme Administrator

Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?

Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.

We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.

We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.

Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.

As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.

Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.

What you’ll do

• Oversee the day-to-day operational running of the Birmingham and Wolverhampton centres and community venues.
• Lead and manage the administration team, including recruitment, training and volunteer coordination.
• Manage appointments, service utilisation, waiting times and payments.
• Streamline processes and systems to improve efficiency, consistency and client experience.
• Support the implementation of new technology, online appointments and case management systems.
• Ensure premises are safe, functional, welcoming and fit-for-purpose.
• Monitor service activity, performance, budgets and KPIs, providing clear reports for management and funders.
• Promote a positive, inclusive and supportive workplace culture.
• Work closely with service managers and the CEO to ensure operational activity supports organisational priorities.
• Oversee HR systems and administration.
• Ensure compliance with HR, health and safety and organisational policies.

What we’re looking for

• Proven experience in administration and operational management, ideally in the third sector, health or community services.
• Significant administrative experience, including the use of databases and case management systems.
• Experience monitoring activity, performance, budgets and KPIs, with the ability to use information to inform decisions.
• Experience developing and embedding effective processes and systems.
• Confidence in implementing new technologies and supporting teams through change.
• Experience overseeing premises and creating safe, fit-for-purpose and welcoming environments.
• Understanding of the client journey and accessibility, with experience improving service utilisation and engagement.
• HR and health and safety knowledge, with experience supporting staff wellbeing and compliance.
• Strong leadership, communication and relationship-building skills, with a commitment to inclusion and equity.
• A practical, proactive and solutions-focused approach, with the ability to balance strategic thinking with hands-on delivery.

Why join Kapella?

• Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
• Be part of a passionate, supportive and values-driven team.
• Have a significant opportunity to shape operational processes and develop into a senior leadership role.
• Benefit from ongoing development, 25 days’ annual leave, professional development opportunities, a 5% employer contribution pension scheme and staff wellbeing support.

How to apply

Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.

Kapella is an inclusive employer and welcomes applications from all sections of the community.

Closing date: 27 September 2026

Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week

Improving lives and developing local pride, through professional theatre

Finance Officer Job  Description

📋 Job Purpose

To support the charity's daily operations by delivering accurate, timely, and robust financial administration. This role is responsible for maintaining financial integrity, supporting compliance with legal and regulatory requirements, and ensuring management of restricted and unrestricted income streams

Proposed Hours 24 hours/3 days per week

Reporting:

Line Manager: Artistic Director

Governance: Support Treasurer in reporting financial matters to the Board of Trustees.

Operational Liaison: General Manager

Key Relationships: Close work with Department Heads/Budget Holders

🔧 Key Responsibilities

Budget and Strategic Management

● Support organisational financial decision-making through financial analysis, management accounts, budget monitoring and variance reporting.

● Attend regular month-end finance meetings with the Treasurer and General Manager to review financial reporting.

● Develop and maintain templates for recording budgets, cashflow, freelance payment schedule and continuously improve financial systems and processes.

● Support department leads to plan, monitor, and manage budgets, and to meet reporting deadlines as set by the Artistic Director and Trustees.

● Assist the Artistic Director in managing budgets and associated cashflows where there is no other identified project lead.

● Aid the Treasurer in preparing financial reports to the Board by supplying figures/tables as required.

Financial Processing & Bookkeeping

● Record Transactions: Record all income, expenditure, invoices and expenses accurately in the cashbook, cashflow forecasts and accounting software.

● Bank Reconciliations: Complete monthly reconciliations for all bank accounts, PayPal, Stripe and GoCardless, investigating and resolving discrepancies.

● Ledger Management: Maintain accurate and up-to-date purchase, sales, and general ledgers.

● Payment Processing: Prepare and process approved supplier payments and staff/volunteer expense claims, ensuring appropriate authorisation and supporting documentation.

● Credit Control: Monitor outstanding invoices and payments, follow up overdue accounts and escalate persistent or significant debts as appropriate.

● Supplier Invoice Processing: Receive, check and process supplier invoices, ensuring they are correctly allocated to the relevant project, department or budget and appropriately authorised before payment.

Fund Accounting & Income Management

● Restricted Funds: Track and allocate restricted grant and donated funds, ensuring expenditure complies with funder terms and conditions.

● Gift Aid Claims: Maintain accurate Gift Aid records and ensure compliance with HMRC requirements. Reconcile GoCardless transactions with supporter databases (RABBLE Rousers) and prepare and submit quarterly Gift Aid claims.

● Theatre Tax relief (TTR): Coordinate with the organisation's accountant on eligible Theatre Tax Relief claims, working with project leads to maintain accurate production cost records and provide supporting financial information.

● Grant Reporting: Support project leads with providing financial evidence packs and spend validation reports back to external institutional funders.

Payroll, Pensions & Tax

● Payroll Processing: Work with the payroll provider to support monthly payroll processing, ensuring statutory deductions are accurate.

● Pensions: Oversee pension administration and employer contributions for eligible employees.

● PAYE Administration: Support the onboarding of new PAYE staff by ensuring required payroll, tax and pension information is collected and accurately recorded.

Reporting & Audit Support

● Management Accounts: Assist project leads in preparing termly variance reports for leadership.

● Reporting: Prepare quarterly finance report for Trustee meetings

● Budget Tracking: Monitor organizational cash flow and alert leadership to potential financial risks.

● Year End Accounts: Liaise with the accountant/independent examiner during the annual independent examination, prepare supporting schedules and documentation, maintain audit-ready financial records, and provide financial information required for the statutory annual report and accounts.

🎓 Person Specification: Skills & Qualifications

Essential Requirements

● Experience: Minimum of 3 years’ experience in hands-on bookkeeping, finance administration or management accounting.

● Qualifications: Part-qualified ACCA/CIMA, AAT Level 3 or 4 qualified, or equivalent will be considered.

● Software Skills: High proficiency using cloud accounting software like Xero, QuickBooks, or Sage.

● Spreadsheets: Advanced skills in Microsoft Excel, including VLOOKUPs, pivot tables,data analysis and reporting.

● Values Alignment: A strong commitment to the charity's core mission and an understanding of donor fund stewardship.

Desirable Attributes

● Experience working in the charity, arts, culture or not-for-profit sector.

● Knowledge of Charity SORP requirements.

● Experience managing restricted and unrestricted funds.

● Experience preparing Gift Aid claims.

● Experience supporting audits or independent examinations.

● Knowledge of Theatre Tax Relief or other creative-sector tax incentives.

● Experience of VAT accounting within a charity environment, including an understanding of the VAT treatment of grants, donations and fundraising income.

Who are RABBLE?

We are a professional Theatre Company who commission and stage award winning productions. We also work in partnership with a range of communities from all over Reading, to deliver projects that inspire excellence, teach new skills and provide pathways to a career in the arts. 

The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.

You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and  programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.

You will see our young people grow before your eyes and be contributing to their better future.

MAIN PURPOSE OF JOB

 1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.

2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.

3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.

4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.

5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.

 Please refer to the full Job Description for a detailed description of the job.

What is it like to work for us?

As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.

This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.

To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.

Youth Impact Advert

Permanent with funding until 31st March 2028

28 hours a week

£18,505.60 pro-rata

Location: Chelmsford, Essex (Office Based)

Benefits include but not limited to:

-36 days' annual leave (pro rata for part time roles), inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

About the role:You'll play a key part in supporting the operational management of our services in the Essex by providing high quality business administration support.

We're looking for an efficient and well organised Business Administration & Support Officer with the ability to support our services to make a real impact in the lives of children and young people.

Key skills and experience:

The required skills and competencies for this role are:

-The ability to prioritise and manage own workload (essential).

-The ability to work confidently alone and as part of a team (essential).

-Previous experience of working in an administrative position in a paid or voluntary capacity (essential).

It would also be an advantage if you have any of the following skills and competencies:

-Level 2 admin based qualification (desirable)

-Understanding and working knowledge of data protection.

-Previous experience of communicating with members of the public, as service users or customers, in a paid or voluntary capacity (desirable).

Closing date: Midnight on Sunday 20th September 2026Interview date: Tuesday 29th September

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

Job Title: Community Engagement Officer – North

Duration: Permanent

Hours: 36 hours per week, plus pension and benefits

Salary: £30,300 per annum, plus pension and benefits

Location: Homebased with regular travel across the North

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 20 historic churches across the North, (Cumbria, Lancashire, Merseyside, Greater Manchester – North, West Yorkshire) ensuring each site achieves agreed standards.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 16th October 2026.

The interviews will take place in York on Wednesday 28th October 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

  

Please note: As part of our recruitment process, we undertake candidate psychometric testing. If your application is successful and you are invited to interview, you will receive an email asking you to complete a series of activities, these need to be completed at least 2 days before your interview.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

Are you passionate about empowering young people to break down barriers, gain independence, and achieve their career goals?

Volunteer Centre Kensington & Chelsea (VCKC) is looking for a dedicated Stepping Stones: XP Officer to join our team. In this delivery-focused role, you will provide person-centered, strengths-based support to young people aged 16–25 who identify as having Special Educational Needs or Disabilities (SEND).

You will manage a small, targeted caseload, guiding participants through their journey from building initial confidence to securing inclusive volunteering placements, work experience, and paid employment.

Key Responsibilities

• 1-to-1 Caseload Support: Co-design realistic action plans, identify reasonable adjustments, and deliver tailored employment and volunteering readiness support.

• Brokerage & Employer Engagement: Build strong relationships with local employers and volunteer-involving organisations to source safe, accessible placements.

• Practical Guidance: Assist participants with CV writing, application forms, and work-readiness skills tailored to their unique needs.

• Placement Monitoring: Provide light-touch, SEND-informed support to both participants and hosts to ensure placements are successful and sustainable.

• Network & Resource Mobilisation: Connect clients with external support services, training opportunities, and grants for work clothing or tools.

What We Are Looking For

• Relevant Experience: Proven track record of supporting young people (aged 16–25) or adults facing barriers to work, particularly those with SEND.

• Strengths-Based Approach: Ability to deliver empowering, direct 1-to-1 support that builds confidence and self-advocacy.

• Relationship Building: Experience working alongside employers and community organisations to champion inclusive practice.

• Organisational Skills: High-level administrative abilities to manage time, maintain accurate client data, and handle record-keeping effectively within a part-time role.

• Values-Driven: Strong commitment to safeguarding, equality, inclusion, and the values of VCKC.

(Note: Appointment is subject to a satisfactory Enhanced DBS check).

How to Apply

To apply, please submit your CV and a cover letter detailing how your experience meets the criteria outlined in the person specification.

Join SafeLives and help transform the response to domestic abuse across the UK through the groundbreaking work of The Drive Partnership.

As our Project Support Officer (Drive Partnership), you will play a key role in supporting the delivery of one of the UK's leading programmes working with high-harm, high-risk perpetrators of domestic abuse. Through excellent coordination, administration and project support, you will help ensure that projects are delivered effectively, deadlines are met and teams have the information and systems they need to achieve safer outcomes for victims, survivors and their families.

Working closely with colleagues across The Drive Partnership, SafeLives, Respect, Social Finance, commissioners and delivery partners, you will provide essential support to the Project Management Office (PMO) and wider programme teams. You will help maintain project documentation, trackers, risk and action logs, coordinate meetings and reporting cycles, manage shared inbox enquiries and ensure key project information is accurate, organised and up to date. You will also support the development of effective project management processes and contribute to the smooth running of multiple workstreams across the programme.

We're looking for someone with strong organisational and administrative skills, excellent attention to detail and experience coordinating projects, meetings or team activities. You'll be confident managing competing priorities, maintaining accurate records and communicating effectively with a wide range of stakeholders. You will be proactive, solution-focused and able to identify and escalate risks, issues or missing information appropriately. Strong Microsoft Office skills, particularly in Excel and PowerPoint, are essential.

This is an exciting opportunity to join a collaborative and values-led organisation while contributing to the work of The Drive Partnership, which is transforming the national response to perpetrators of domestic abuse. An understanding of the importance of partnership working, attention to detail and a commitment to ending domestic abuse for everyone, for good, will help you thrive in this role.

About SafeLives We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good. We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.

In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by The Drive Partnership and the programme continues to expand year on year. 

Together we can end domestic abuse. Forever. For everyone.

Benefits:

• 34 days holiday inc. public holidays
• Paid annual wellbeing day
• Cycle 2 Work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Length of service award
• Employee Assistance Programme
• Enhanced family leave Policies
• Holiday purchase scheme - buy up to an additional 5 days

How to apply

If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 16th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.

Context of role:

The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers
while ensuring effective monitoring, reporting and continuous improvement. The role involves regular travel within Wessex

Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.