Advice jobs

Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent

Role Context

Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load. 

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on: 

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community. 

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover. 

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities 

• To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery. 

• To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well. 

• To effectively manage a small caseload (about 7 people), being flexible to people’s needs and short-term changes in schedule. 

• To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

• To help people engage with services and make sustainable links with their communities. 

• To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well. 

• Identify when cases need escalation or onward referral and keep your line manager aware of case developments. 

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. 

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day). 

• Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working 

• Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. 

• Support the ongoing service development, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.

Reporting to the Director of Ministry and People, the Head of People will lead the delivery of an inclusive People and HR service that supports the Diocese in fulfilling its mission through effective people practices. 

Working closely with the Head of Vocations and Formation, the Head of People will provide professional leadership across employment, organisational development and workforce support for diocesan employees, while ensuring effective and appropriate advice and support is given to clergy, volunteers and parishes, recognising the differing legal, canonical and governance arrangements that apply across each setting.

Working collaboratively with ministry colleagues, Bishops and Archdeacons as well as senior leaders within the Diocesan Board of Finance, the successful candiate will strongly contribute to the wellbeing, development and effectiveness of all those who serve the Diocese of Salisbury.

You will be someone who:

• Has significant experience in a senior HR or People Management role.
• Is confident working as a trusted advisor to senior leadership.
• Has a thorough knowledge of Employment Law and HR best practice.
• Has experience managing complex ER matters and can support workforce planning.
• Has the ability to align with and support the mission, ministry and values of the Church of England.

If you are interested in working in a supportive environment and can bring your HR/People-based worked experience to the Diocese, we would love to hear from you. You can find more information on our website, as well as details of how to apply.

Job Summary 

The Executive Support Coordinator will provide effective and proactive support to Durham SU’s elected student leaders, senior staff and volunteers, helping to ensure the effective delivery of Durham SU’s work. The role will support the coordination of executive and governance activity, alongside providing administrative and HR support across the organisation, providing advice, coordination and practical support to help ensure decisions are effectively implemented and that strong working relationships are built with elected student leaders, colleagues and key stakeholders.

Key Responsibilities and Duties 

The Executive Support Coordinator is responsible for providing high-quality executive and administrative support to the Chief Executive, Board of Trustees, and senior leadership team, helping to ensure the effective operation of Durham SU. In particular, the Executive Support Coordinator will:

• Maintain excellent working relationships with colleagues across Durham SU Durham University, Board of Trustees and external stakeholders. 

• Provide effective coordination and administrative support across executive, governance, and people functions, ensuring information, resources, and communications are managed effectively. 

• Support the development and implementation of organisational policies, procedures, and processes, particularly within executive support and people-related areas. 

• Provide advice, guidance, and administrative support on HR processes, including recruitment, onboarding, employee records, staff engagement activities, and other people-related initiatives. 

• Providing proactive executive support to the leadership team, including diary management, meeting coordination and administrative support. 

• Coordinating Board and committee governance processes, including preparing agendas, distributing papers, taking accurate minutes, tracking actions, and maintaining governance records. 

• Act as a professional ambassador for Durham SU, demonstrating discretion, confidentiality, and a commitment to supporting an inclusive and positive working environment. 

The Executive Support Coordinator is accountable for: 

• Line managing and supporting a student staff member within the Central Services team, including agreeing objectives, providing regular support and feedback, supporting development opportunities, and ensuring effective delivery of agreed tasks and priorities. 

• Maintaining accurate, confidential records and documentation across governance, executive, HR, and Central Services functions, ensuring information is managed appropriately and securely. 

• Supporting continuous improvement of administrative, governance, and HR processes to improve efficiency, consistency, and the experience of staff, trustees, and stakeholders. 

• Promoting the values, reputation, and strategic objectives of Durham SU through professional, organised, and collaborative working. 

We are looking for a Senior Developer, specialising in Integrations, APIs and Power Platform, to join our growing IT team at ClientEarth. The role will be based in our London office but contributes to ClientEarth’s global operations across the US, UK, Europe, China and Japan.  If you’re passionate about Microsoft technologies, innovation, and creating smarter digital experiences, this is your chance to join a growing team and play a key role in shaping a new technology vision at ClientEarth.

For this role, the postholder will be required to be in the office 3 days a week, with 2 remote working days per week. This is due to training and project collaboration requirements.

Important dates to note: Applications close on 1 September 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is end of day on 3 September 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.

Key Responsibilities

• Proactively deep-dive on organisational problems and processes, applying problem-solving and decision-making skills. Deliver services and solutions using the MS Power Platform, SharePoint, Teams and other MS365 services. This will include but not be limited to creating Canvas and Model-driven apps to improve efficiency and digitise processes.
• Identify areas and build processes where Power Platform and M365 can be better leveraged to facilitate process improvement and automation. 
• Integrate and manage data sources like Dataverse, Sharepoint and SQL.
• Guide and educate employees on the effective use of the Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent), SharePoint, MS Teams and other MS365 services.
• Oversee, review and, as appropriate, sign-off on the work of line-managed staff, setting clear expectations and ensuring deliverables meet agreed quality standards and timelines.
• Support the Global Head of IT to deliver key projects including CRM, AI and Automation.
• Identify and communicate platform risks, constraints and opportunities (e.g., licensing, security, data residency, scalability), feeding clear recommendations and decision points to the Global Head of IT and wider leadership. 

Skills, Knowledge & Expertise

• Certified in Microsoft Power Platform Functional Consultant PL-200 (essential)
• Certified in Microsoft Power Platform Developer PL-400 (essential)
• Proficient in Microsoft Power Platform components (Power Apps, Power Automate, Dataverse, Power BI) working experience (essential)
• Experience designing and building APIs, including RESTful services, with a strong understanding of authentication, versioning, and error handling. (essential)
• Experience with Dataverse data modelling and security roles (essential)
• Knowledge of JavaScript, HTML, CSS, and Azure Functions for extending app functionality (essential)
• Excellent troubleshooting experience (essential)

See the job description for a full list of duties for this role.

Job Benefits

Further Information
 

Have a question about this job? Please visit Jobs at ClientEarth | ClientEarth Careers for advice on applying, FAQs, and more.
 

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

About the organisation

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the Service

East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support.  Services include advocacy, emotional and practical support, one-to-one counselling and group work.

About You

In the role of Young Women and Girls Advocate you will hold a caseload of young women and girls aged 11-17 years old, who have been subjected to sexual violence. You will support those whose choose to report through the criminal justice process. In addition, the role involves providing broader support to young women and girls to address the multiple impacts of sexual violence. This post involves travel across East London, and a hybrid model of home and office working.

This is an exciting opportunity to join a growing Rape Crisis Service in a supportive feminist organisation. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women.  You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly encourage applications from Black, Asian and minoritised women, young women with lived experience and those who have experience of accessing services as a young woman/child. 

Job Ref: nia 222

Hours: 35 hours per week (including 1 evening per week and occasional Saturday mornings

Team: East London Rape Crisis

Salary: £29,000- £32,000 dependent on experience and qualification

Location:  Hybrid approach to office, outreach and home working. Current office locations  are  Islington and  Dagenham Heathway

CV's will not be accepted. The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

About the organisation

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the service

IRIS improves the quality of care given by GP surgeries to women experiencing domestic violence. IRIS is a collaboration between LB Haringey and nia.  The IRIS Advocate Educator (AE) will support the Women’s Health Services Manager to roll out the service across London borough of Haringey and support women referred to the service.

About You

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

Closing date:       10:00am, 21 August 2026

Interview date:      2 September 2026

CV’s will not be accepted

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Salary: £43,082 per annum plus opportunity to earn up to 5% performance related pay

Contract: Full-time, permanent

Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an opportunity for an experienced individual to join our Homeownership Services team and manage the day-to-day functions of homeownership services and transactions. You will provide a highly proactive and customer-focused resales and staircasing service, which will include remortgages, probate enquiries, freehold/leasehold disposals, solicitor enquiries, lease extensions/variations, and repossessions/forfeitures.

With proven experience and working knowledge in property transactions, residential conveyancing and a variety of homeownership products and current housing legislation, you will have a proven track record of providing customer service to a range of customers in a housing environment, along with good administration and IT skills and good planning and organisational skills with the ability to manage a large and varied workload.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme.  You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website via the apply button.

Closing date: 23:59 on Tuesday 25 August 2026

Interviews will be held in person at our offices in Hale Village on Wednesday 2 September 2026

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

No agencies please.

We are looking for a Finance Manager to be responsible for the smooth running of all aspects of the financial management of a small but ambitious charity.

The purpose of this post is to:

· Provide sound financial advice to the Chief Executiveof Cir cles South East, Board of Trustees and Managers

· Provide a high quality and effective financial management service to the charity

· Prepare, develop and analyse management accounting information

· Ensure compliance with all relevant financial statutory and regulatory matters

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.

We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Service Lead

Fixed term full time – 37 hours per week, weekdays

Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.

Salary range: £35,502 to £43,389 per annum

Position: Bounce Back for Kids (BB4K) Support Worker

Fixed term part time – 18.5 hours per week, weekdays.

Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum) 

About the roles:

As a Service Lead you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· support our families through providing outreach support

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· lead a dedicated team of Support Workers

· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· complete assessments to understand the needs of families

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· support our families through providing outreach support

About you:

A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.

You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. You will also find contact details for an informal chat about the role on our website.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit the Bounce Back 4 Kids page on our website

Closing date: Midday on Thursday 27 August 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Admissions Coordinator

Yeldall Manor, Christian Residential Drug and Alcohol Rehabilitation Programme

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and develop a renewed sense of purpose.

We are looking for a commited Christian to join our Recovery Coordination Team as an organised and proactive Admissions Coordinator. As the first point of contact for prospective residents, commissioners, families and referring agencies, you will play a vital role in ensuring that individuals receive a professional, welcoming and supportive experience from their first enquiry through to admission.

This is an exciting opportunity for someone with excellent communication and organisational skills, experience working with vulnerable adults or within health and social care settings, and a passion for helping people begin their recovery journey.

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
• Company pension
• Employee Assistance Programme (EAP)
• Death in service benefit
• Meals provided whilst on site

What will you do?

• Manage enquiries from prospective residents, families, commissioners, healthcare professionals and referral agencies.
• Line manage admissions officers 
• Coordinate the admissions process from initial enquiry through assessment and admission.
• Conduct and arrange admissions interviews, both in person and remotely.
• Review referrals, risk assessments, professional reports and supporting information.
• Assess suitability of applicants against programme criteria and make recommendations regarding admission.
• Maintain regular communication with applicants, referrers and commissioners throughout the admissions journey.
• Develop and maintain positive relationships with local authorities, probation services, healthcare professionals and partner organisations.
• Coordinate admission arrangements, funding approvals and placement planning.
• Maintain accurate admissions records, databases and documentation.
• Produce admissions, occupancy and referral reports as required.
• Support the promotion of Yeldall Manor's services through networking, stakeholder engagement and partnership development.
• Assist with resident collections from approved locations where required, including detox units, prisons and transport hubs.

What are we looking for?

• Experience working within health, social care, addiction recovery, rehabilitation, housing or related services.
• Strong administration, organisation and record-keeping skills.
• Experience of handling referrals, applications, assessments or admissions processes.
• Excellent written and verbal communication skills.
• Ability to develop positive and professional relationships with a wide range of stakeholders.
• Ability to manage sensitive and confidential information appropriately.
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values
• Good IT skills, including Microsoft Office applications and databases.
• Understanding of safeguarding, professional boundaries and risk management.
• Knowledge of addiction, recovery and rehabilitation services.
• A compassionate, professional and person-centred approach.
• Full UK driving licence and willingness to travel occasionally.

About You

You will be someone who thrives on supporting people at critical points in their lives. You will be highly organised, able to manage competing priorities, and confident communicating with professionals, commissioners, families and prospective residents.

Most importantly, you will be committed to helping individuals take the first steps towards recovery while ensuring every applicant is treated with dignity, respect and compassion. We welcome applications from people in recovery; however, due to the nature of the role and the support provided to residents, a minimum of two years' sustained recovery (clean time) is required.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

What We Offer

• 25 days annual leave plus bank holidays (pro rata where applicable), increasing to 30 days after three years' continuous service.
• Pension scheme in line with auto-enrolment legislation.
• Employee Assistance Programme providing confidential support and counselling.
• Death in service life insurance.
• Meals provided whilst on site.
• Ongoing training and professional development opportunities.
• Supportive supervision and annual appraisal process.
• Opportunity to make a genuine difference in the lives of people affected by addiction.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role

About Yeldall Manor

For five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.

Role Purpose: 

The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed. 

Helpline Advisors will support service users via multiple channels—phone, email, SMS, WhatsApp, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident. 

Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality. 

Role Responsibilities:  

• Answer incoming calls from victims of hate crime with empathy and professionalism. 
    

• Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports. 
    

• Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach. 
    

• Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals. 
    

• Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action. 
    

• Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff. 
    

• Maintain strict confidentiality in accordance with data protection and safeguarding policies. 
    

• Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach) 
    

• Participate in supervision, debriefs, team meetings, and reflective practice sessions. 
    

• Participate in training and professional development to stay informed of relevant legislation, policies, and best practices. 
    

• Contribute to service evaluation and team-wide improvements. 
    

• Deliver informative presentations on reporting processes and service pathways to different audiences, ensuring information is clear, accessible, and appropriate to the audience. 
    

• Support stakeholder engagement with police, local councils, and relevant partner agencies to strengthen reporting pathways, referral processes, and community confidence. 
    

• Deliver helpline services during evenings and weekends as a required part of the rota, ensuring appropriate coverage for service users outside standard office hours. 
    

• Carry out general office administration tasks, attend relevant internal and external meetings, and support day-to-day service coordination as required. 
    

• Undertake online monitoring and related reporting activity during quieter periods or downtime on the helpline, in line with organisational procedures and priorities. 
    

• Work as part of a small, supportive team. 

 
Person Specification:  

• Experience in helpline, support work, or similar client-facing roles. 
    

• Understanding of hate crime and its impacts, particularly on Muslim communities. 
    

• Excellent listening, communication, and note-taking skills. 
    

• Ability to manage emotional content and maintain professional boundaries. 
    

• Strong understanding and knowledge of anti-Muslim hatred and Islamophobia. 
    

• Excellent understanding of British Muslim communities, their diversity, and everyday practices. 

• Ability to work independently and manage time effectively in a remote/hybrid setting. 
    

• Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset. 

• Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary. 

• Commitment to the values of equality, diversity, and inclusion. 

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities. 
    

• Enhanced DBS check required (to be obtained on your behalf if your application is successful). 
    

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase. 

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid August. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted. 

An organisation providing specialist support to the not-for-profit sector is seeking an experienced Head of Finance to join its team.

The Head of Finance will take responsibility for a broad range of financial management activities, working closely with senior stakeholders to provide high-quality financial information, analysis and advice. The role combines strategic financial planning with oversight of core financial reporting and control processes.

Key responsibilities include:
• Lead budgeting and forecasting processes across a complex, multi-entity international environment
• Develop financial models and scenario analysis to support organisational planning
• Oversee monthly management reporting, including analysis of performance against budget
• Manage year-end financial processes and coordinate with external auditors
• Provide financial insight and advice to senior stakeholders to support effective decision-making
• Oversee financial management and reporting requirements associated with externally funded activities
• Support the continued development of financial processes, controls and reporting

About You
• Fully qualified accountant (CCAB or equivalent)
• Experience within the charity, not-for-profit or a similarly complex environment would be advantageous
• Strong budgeting, forecasting, and financial modelling experience
• Experience overseeing management accounts and year-end processes

The role is mostly remote with occasional travel required for on-site meetings.
Given the international nature of the role, some flexibility around working hours may occasionally be required

About the organisation

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About East London Rape Crisis Service

East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support.  Services include advocacy, emotional and practical support, one-to-one counselling and group work.

About You

The Women’s Caseworker provides proactive short-term support and casework to female victim-survivors of sexual violence. You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. This post involves travel across East London, and a hybrid model of home, outreach and office working.

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly encourage applications from Black, Asian and minoritised women, young women with lived experience and those who have experience of accessing services as a young woman/girl.

Job Ref: nia 221

Hours: 35 hours per week (including 1 evening per week and Saturday mornings on a rota basis)

Team: East London Rape Crisis

Salary: £29,000- £32,000 dependent on experience and qualification

Location: Hybrid approach to office, outreach and home working. Current office locationsare Islington and                                             DagenhamHeathway

Tenancy Sustainment Officer

Huntingdon

£35,853.29 plus £4,015.80 car allowance

Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a tenancy sustainment service working with our customers to be there to call on when they need help. You'll work with them to help them sustain their tenancy, understand their needs, offer support and take action to help them develop their skills and behaviours.

We're looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving tenancy sustainment for our residents. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You’ll be able to…..

• Deliver an excellent customer focused, tenancy sustainment service to our most vulnerable residents
• Be adaptable and brilliant at working in partnership with our customers, colleagues and communities
• Design and deliver effective campaigns to encourage tenancy sustainment across our communities
• Support the creation of new ideas and innovation in the business

For this role, you’ll need a full UK driving licence and will also be required to undergo a DBS check.

The closing date for applications is 12pm on Thursday 20th August 2026. Interviews will take place on Friday 4th September 2026 via Teams.

About our team

Our team is great (if we don’t mind saying so ourselves!) we’re led by our Executive Director of Customer Experience.

We work hard, support each other, and also like to have fun!

You’ll be part of our Customer Experience Directorate– where you'll work as part of our Neighbourhood Teams who our led by our Assistant Director of Neighbourhoods and you’ll be reporting to our Community Housing Manager- it’s an exciting team to be part of, as we deliver our corporate plan ambitions

Benefits

Here are just some of the reasons we think you would enjoy a Career at Muir...

• We offer great Remuneration & Benefits
• We are serious about Health & Wellbeing
• We are committed to Living our Values everyday
• We are committed to Equality, Diversity & Inclusion
• We offer a strong Work / Life Balance
• We are committed to high Employee Engagement