Actively Interviewing
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Support Worker -NDP Navigation Service
Salary £24,000 FTE, 35 hours per week, 6.6 weeks holiday
Remote working with some travel to events across West Sussex
(We are open to discuss some flexibilty in hours if a suitable candidate isnt able to work the full 35 hours pw)
Are you passionate about supporting parent-carers of children and young people with ADHD, Autism and other neurodivergent conditions?
We have an exciting opportunity for someone to join our rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.
Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.
We are looking to recruit a skilled and motivated support worker to join our NDP Navigation Service
Working within the Outreach & Training team to provide information, advice, signposting, training and support to parents and carers of children and young people on the West Sussex Neurodevelopmental Pathway (NDP) who have been referred into the service.
Person Specification (essential):
Knowledge
• Extensive knowledge and/or experience of the challenges faced by parent-carers and children and young people on the neurodevelopmental pathway
• Extensive knowledge and/or experience of ADHD, Autism and other neurodivergent conditions
• Working knowledge of the local SEND community in West Sussex
Experience
•Experience of either advice giving preferably gained in the voluntary or statutory sector or experience of casework support preferably gained working with families of neurodivergent children
• Experience of working with parent-carers and families of neurodivergent children
• Experience of undertaking outreach to disadvantaged communities
• Experience of using MS Office including SharePoint, Excel and Microsoft Teams
Please see attached job description for further details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Activiely interviewing as suitable applications are received
Applicants must have the right to work in the UK
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
Salary: £25,375 (FTE 29,605)
Location: London Diocesan House, Causton Street (on-site)
Working hours: 8:00am to 16:30pm
Contract type: Permanent, part-time (30 hours/week across four days, with Friday as a mandatory working day)
Closing date: 12 July 2026
Interview date: 27 July 2026
This is an excellent opportunity to play a key front-facing role at the heart of the London Diocesan Fund, helping to create a warm, professional welcome for staff, visitors and partners. As Receptionist and Business Support Officer, you will combine reception, office services and finance support, contributing to an efficient, safe and welcoming workplace that supports the wider mission and values of the Diocese of London.
Job Summary
Through excellent service, attention to detail and a proactive approach, the postholder will:
· Act as a professional first point of contact for staff, visitors, contractors and members of the public.
· Support building access arrangements, reception resources, mail handling, room bookings and meeting room preparation.
· Manage day-to-day office supplies and report maintenance issues as required.
· Provide administrative support for key health and safety processes, including lone working arrangements, first aid and fire marshal coordination.
· Contribute to finance operations through invoice processing, supplier statement reconciliation, payment query resolution and accurate record keeping.
· Help maintain a safe, efficient, well-organised and welcoming working environment that supports effective service delivery across the LDF.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
· Empathy with the mission and values of the Diocese
· Experience as an administrator
· IT proficiency in Microsoft 365, including Excel
· Strong numerical accuracy and attention to detail in data management and record handling
· Customer service experience, in person, on the telephone and in writing
· Right to work in the UK
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Our Mission and Values
At the London Diocesan Fund, our mission is:
“To support, serve and resource all parts of the Diocese of London in enabling every Londoner to encounter the love of God in Christ.”
Our values shape how we work, make decisions, and support one another. We are looking for someone who reflects these in their approach:
· Confident- We work with clarity, competence and discipline to make timely, transparent decisions that benefit those we serve.
· Compassionate- We act with empathy, dignity and fairness, placing people at the heart of our work and responding with care.
· Creative- We approach challenges with openness and curiosity, creating space for new ideas and better ways of working.
· Connected- We communicate openly so everyone experiences one joined-up LDF, where relationships and collaboration shape how we work.
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and Job Description when answering the application questions.
Applications close on 12th July and in-person interviews will be held on 27th July.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



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