Caring services communications lead jobs
Salary: Starting at £66,920, raising to £77,555
Hours: 37 hours per week (full-time)
Contract: Permanent
Location: Family Action Head Office, London N1 7GR.
Our office space is wheelchair accessible. We typically work two days a week in the office, but offer the flexibility of home-working anywhere within the UK.
FAMILY ACTION AND THE ROLE'S IMPACT:
At Family Action we support people through change, challenge or crisis. It is what we have done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
MAIN RESPONSIBILITIES:
- This is an important senior role in Family Action. As Deputy Director of People, you will lead on all People matters at Family Action, encompassing HR, EDI, volunteers and Learning & Development. You will report to the General Counsel & Director of Systems.
- Your role will be varied, exciting and incredibly worthwhile. At its heart is a commitment to delivering high-quality outcomes, and the opportunity to make a meaningful difference within our organisation, benefiting staff, volunteers and those who use our services. You will be working with managers at all levels to influence, inform and plan work across the entire organisation.
- We are looking for someone who is motivated and who can draw learning from a range of sources and analyse evidence within its wider organisational context. You will bring substantial Human Resources experience and a strong track record of developing and delivering People strategies. You will be skilled at leading through complexity, navigating change, understanding organisational challenges, and developing effective plans that support continuous improvement.
For the main requirements of the role, please see the job description and person specification.
BENEFITS:
- an annual paid leave entitlement of 30 working days plus bank holidays (FTE)
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation which strives for excellence in all we do and operates with mutual respect.
TO APPLY:
- Click the ‘Apply’ link below and fill out our digital application form
- Closing Date: 16 August 2026 at 23.59
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Job Title: Chief Operating Officer (with CFO responsibilities)
Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026
About HCPT
HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.
Role Overview
The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners. As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.
The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.
The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.
Key Responsibilities
Strategic & Operational Leadership
- Work closely with the CEO to implement HCPT’s strategic plan and vision.
- Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
- Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
- Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
- Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
- Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
- Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
- Support CEO in quality management and articulation of impact for all stakeholder groups.
- Deputise for the CEO as required.
Finance & Business Support Function Management
- Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation.
- Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights.
- Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling.
- Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation.
- Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations.
- Lead the organisation’s annual audit process and act as the primary finance liaison with auditors.
- Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes.
- Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board.
- Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting.
- Oversee financial governance and reporting alignment across UK and French operations.
- Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.
Performance Management & Growth
- Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
- Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
- Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.
Governance & Compliance
- Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
- Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
- Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
- Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.
People & Volunteer Management
- Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
- Oversee HR policies, recruitment, training, and wellbeing.
- Promote diversity, equity, and inclusion across all operations.
Systems & Infrastructure
- Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
- Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
- Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.
Person Specification
Essential
- Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
- Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
- Strong experience of developing and delivering improvement methodology in change management programmes.
- Strong understanding of UK charity governance, safeguarding, and financial management.
- The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
- Excellent leadership, communication, and interpersonal skills.
- An understanding of HCPT’s spirituality, mission and values.
Desirable
- Experience working with Lourdes pilgrimages or Catholic diocesan structures.
- Familiarity with medical or care provision in a group travel context.
- Experience working in cross-cultural environments.
N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.
What We Offer
- A meaningful leadership role in a mission-driven charity
- Flexible working arrangements and generous annual leave
- Up to 5% employer pension contributions, based on employee contributions
- Group life cover and healthcare benefits
- Opportunities for spiritual and professional development
- The chance to make a lasting impact on the lives of children and adults with additional needs
HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation
Please send your CV and a covering letter (max 2 pages) outlining your suitability for the role to Tricia Macfarlane, HCPT’s Chief Executive, via the Charity Jobs website by 21st August 2026.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.



This is a new role at High Trees, created because we believe Lambeth’s voluntary and community sector (VCS) is one of the borough’s greatest assets – strong, skilled and rooted in the communities it serves. Place-based organisations like ours play a vital role in supporting individuals, strengthening communities, growing local economies and shaping the policy decisions that affect the people we work with. We want a dedicated Manager who can help make that case, loudly and effectively, both within High Trees and across the wider system.
A key part of this role is our contract to deliver capacity building support to Lambeth’s VCS, commissioned by the local authority and delivered through the Lambeth Hubs Partnership – but this is one strand of a much bigger picture. We want this role to think beyond any single contract, taking a long-term view of what Lambeth’s VCS infrastructure support needs to look like, and leading the development of new approaches, including peer support models and a more circular economy across the sector.
Health and wellbeing is increasingly shaping where funding and investment in our sector flows, and we want Lambeth’s VCS to be ready and well-positioned to respond to this shift. You will play a leading role in this, working with partners including the SEL VCS Alliance to develop shared practice across South East London boroughs, and ensuring our sector’s voice is heard as these opportunities develop.
This role is as much strategic as it is operational – we’re never too far from the ground at High Trees, and you’ll be expected to lead on much of the day-to-day delivery yourself. That means designing and delivering workshops and one-to-one capacity building support, developing resources and toolkits, and running networking events that bring Lambeth’s VCS together. You’ll also build a network of trusted delivery partners – freelancers and facilitators, ideally drawn from within our own sector – helping to keep skills, income and opportunity circulating within Lambeth’s VCS.
As VCS Infrastructure & Development Manager, you will lead High Trees’ work to strengthen Lambeth’s voluntary and community sector, acting as an advocate for High Trees and a champion for the wider sector, while managing funded contracts and programmes that support local organisations to grow their skills, systems and impact.
The role combines strategic leadership – shaping High Trees’ contribution to the future of VCS infrastructure support, and representing the sector within key partnerships – with hands-on operational delivery, including direct capacity building support, training and events. You will be confident managing multiple work streams, and equally comfortable working strategically and on the ground.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Shop Manager
Reporting to: Retail Support Manager
£27,941 - £30,840
37.5 hours per week
Huyton, Liverpool
As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Shop Manager will be an integral part of the wider Charity team.
Income Generation
- Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
- Actively drive stock generation through community engagement and donor relationships
- Ensure maximum stock availability through effective stock control and shop replenishment.
- Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
- Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
- Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
- Identify local market and business development opportunities for performance improvement.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Support the team to maximise income via our online platforms.
- Make commercial decisions to drive profitability of the shop.
- Present and maintain the highest standards of shop merchandising and visual layout.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
- Plan and organise daily workload throughout the shop in a way that ensures efficiency.
- Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
- Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
- Work with the wider Charity team to promote and support fundraising activities and events.
Staffing and Volunteers
- Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
- Line management of Assistant Shop Manager and team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
- Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
- Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
- Provide and support ongoing training and development.
- Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
- To work and treat staff and stakeholders in accordance with the Charity’s values
- Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
- Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.
Customer Service
- Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
- Exceed customer expectations by providing excellent quality service.
- Seek out new opportunities to make a real difference our customers experience.
- Make a positive impact within the local community.
- Play a key role in enabling the shop to represent the Charity’s values
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Hours - Full-time (35 hours per week). Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the charity.
Location - Tees Valley. Hybrid - mix of community-based, outreach and home working.
Key responsibilities
1. Direct support
•Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
•Assess new referrals and manage a complex caseload, prioritising according to need and risk
•Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
•Help young dads to access wider opportunities including volunteering, employment, education and community activities
•Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
•Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
•Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
•Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
•Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
•Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
•Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
•Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
•Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
•Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
•Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
•Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
•Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
•Line manage junior staff, project workers and/or volunteers as required
•Support staff and volunteers with operational queries and day-to-day delivery
•Contribute to the induction, supervision and professional development of staff and volunteers
•Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
•Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
•Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
•Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
•Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
•Build referral pathways and maintain strong working relationships with local services and networks
•Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
•Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
•Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
•Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
•Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
•Deputise for the Programme Managers as required
•Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Viva LGBTQ+ Lead
Reports to: Strategic Lead
Hours: Full-time (37 hours per week)
Salary: £36,600.00
Contract: Fixed term until 31st March 2028 (subject to continued funding)
Location: Multiple sites across 4 counties in north Wales
Closing Date for Applications: 10th August
Interview Dates:18th & 20thAugust
Purpose of Role
The Viva LGBTQ+ Lead is responsible for developing and delivering high-quality specialist LGBTQ+ youth work provision across a four-county area. The post-holder will lead the LGBTQ+ team, supervise junior staff, and ensure inclusive, safe, and affirming spaces for LGBTQ+ young people. This role combines direct youth work delivery with team leadership, training provision, and partnership development.
Key Responsibilities
Direct Youth Work Delivery:
● Develop and deliver multiple LGBTQ+ youth groups across 4 counties
● Provide one-to-one support and key working for LGBTQ+ young people
● Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)
● Provide advocacy for LGBTQ+ young people
● Offer family support to families of LGBTQ+ young people
● Facilitate the participation of and co-production with young people
● Apply youth work values and principles in all aspects of the role
● Provide role/possibility model for LGBTQ+ young people
Team Leadership and Supervision:
● Provide line management to LGBTQ+ Youth Work Support Worker and Outreach Worker
● Facilitate reflective supervision for junior staff in the LGBTQ+ team
● Recruit, supervise and support volunteers working with LGBTQ+ provision
● Contribute to organisational planning, staff and volunteer deployment
Training and Development:
● Develop and deliver training on LGBTQ+ and diversity topics to internal staff
● Provide training for external agencies on LGBTQ+ inclusion
● Support training and skills development for young people
Community Engagement and Partnerships:
● Promote and facilitate peer education and youth leadership
● Contribute to community capacity building activities
● Represent the organisation at forums and networks
● Recruit volunteers to support LGBTQ+ provision
Quality Assurance and Accountability:
● Contribute to quality assurance and evaluation of LGBTQ+ provision
● Complete accountability and compliance reports
● Support impact measurement and reporting
● Contribute to communications, media, and marketing activities
Safeguarding:
● Maintain safeguarding duties commensurate with role
● Contribute weekly to Safeguarding Panel
● Participate fully in reflective peer supervision
● Liaison with statutory safeguarding partners where appropriate
● Complete periodic training and awareness as directed
Person Specification
Essential Qualifications:
● Level 6 Youth Work qualification or equivalent (or working towards)
● Qualification or substantial training in LGBTQ+ awareness and inclusion
Essential Experience:
● Substantial experience of youth work with LGBTQ+ young people
● Experience of supervising staff or volunteers
● Experience delivering training to professionals or community groups
● Experience working across multiple sites/locations
● Experience of working with families
Essential Skills:
● Excellent youth work skills including relationship building, group work, and one-to-one support
● Strong understanding of LGBTQ+ identities, issues, and inclusive practice
● Ability to create safe, affirming spaces for LGBTQ+ young people
● Strong communication and interpersonal skills
● Ability to deliver training effectively
● Report writing and evaluation skills
● Access to own transport and willingness to travel across 4 counties
● Willingness to work up to 3 evenings per week an occasional weekends and overnight duties
Essential Personal Qualities:
● Passionate commitment to LGBTQ+ equality and inclusion
● Expert through lived experience
● Ability to work sensitively with young people experiencing marginalisation
● Commitment to youth work values and principles
● Self-motivated and able to work independently
● Collaborative team player
● Professional and reliable
● Commitment to reflective practice
Desirable:
● Welsh language skills
● Experience working in rural areas
● Experience of advocacy work
Arweinydd Viva LHDTC+
Yn Atebol i: Arweinydd Strategol
Oriau: Llawn amser (37.5 awr yr wythnos)
Contract: Cyfnod penodol hyd at 31ain Mawrth 2028 (yn amodol ar gyllid parhaus)
Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru
Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026
Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026
Diben y Rôl
Mae Arweinydd Viva LHDTC+ yn gyfrifol am ddatblygu a darparu gwasanaethau gwaith ieuenctid arbenigol LHDTC+ o ansawdd uchel ar draws ardal sy’n cwmpasu pedair sir. Bydd deiliad y swydd yn arwain y tîm LHDTC+, yn goruchwylio aelodau iau o staff, ac yn sicrhau bod mannau cynhwysol, diogel a chadarnhaol ar gael i bobl ifanc LHDTC+. Mae’r rôl hon yn cyfuno darparu gwaith ieuenctid yn uniongyrchol â darparu arweinyddiaeth i’r tîm, hyfforddiant, a datblygu partneriaethau.
Prif Gyfrifoldebau
Darparu Gwaith Ieuenctid yn Uniongyrchol:
● Datblygu a darparu nifer o grwpiau ieuenctid LHDTC+ ar draws pedair sir
● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+
● Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)
● Darparu eiriolaeth i bobl ifanc LHDTC+
● Cynnig cymorth i deuluoedd pobl ifanc LHDTC+
● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc
● Cymhwyso gwerthoedd ac egwyddorion gwaith ieuenctid ym mhob agwedd y rôl
● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+
Arwain a Goruchwylio'r Tîm:
● Darparu rheolaeth linell i'r Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ a'r Gweithiwr Allgymorth LHDTC+
● Hwyluso goruchwyliaeth fyfyriol i aelodau iau o staff yn y tîm LHDTC+
● Recriwtio, goruchwylio a chefnogi gwirfoddolwyr sy'n gweithio o fewn y ddarpariaeth LHDTC+
● Cyfrannu at gynllunio sefydliadol, a lleoli a defnyddio staff a gwirfoddolwyr yn effeithiol
Hyfforddiant a Datblygiad:
● Datblygu a darparu hyfforddiant ar bynciau LHDTC+ ac amrywiaeth i staff mewnol
● Darparu hyfforddiant i asiantaethau allanol ar gynhwysiant LHDTC+
● Cefnogi hyfforddiant a datblygiad sgiliau pobl ifanc
Ymgysylltu â'r Gymuned a Phartneriaethau:
● Hyrwyddo a hwyluso addysg gan gymheiriaid ac arweinyddiaeth ymhlith pobl ifanc
● Cyfrannu at weithgareddau meithrin gallu cymunedol
● Cynrychioli'r sefydliad mewn fforymau a rhwydweithiau
● Recriwtio gwirfoddolwyr i gefnogi'r ddarpariaeth LHDTC+
Sicrhau Ansawdd ac Atebolrwydd:
● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth LHDTC+
● Cwblhau adroddiadau atebolrwydd a chydymffurfiaeth
● Cefnogi mesur ac adrodd ar effaith y gwasanaeth
● Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata
Diogelu:
● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl
● Cyfrannu'n wythnosol at y Panel Diogelu
● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid
● Cydgysylltu â phartneriaid diogelu statudol lle bo'n briodol
● Cwblhau hyfforddiant a gweithgareddau codi ymwybyddiaeth cyfnodol yn unol â chyfarwyddyd y sefydliad
Manyleb y Person
Cymwysterau Hanfodol:
● Cymhwyster Gwaith Ieuenctid Lefel Chwech neu gymhwyster cyfatebol (neu'n gweithio tuag ato)
● Cymhwyster neu hyfforddiant sylweddol mewn ymwybyddiaeth a chynhwysiant LHDTC+
Profiad Hanfodol:
● Profiad sylweddol o waith ieuenctid gyda phobl ifanc LHDTC+
● Profiad o oruchwylio staff neu wirfoddolwyr
● Profiad o ddarparu hyfforddiant i weithwyr proffesiynol neu grwpiau cymunedol
● Profiad o weithio ar draws safleoedd neu leoliadau lluosog
● Profiad o weithio gyda theuluoedd
Sgiliau Hanfodol:
● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd, gwaith grŵp a chymorth un-i-un
● Dealltwriaeth gadarn o hunaniaethau LHDTC+, materion sy'n effeithio ar bobl LHDTC+, ac arferion cynhwysol
● Y gallu i greu mannau diogel a chadarnhaol i bobl ifanc LHDTC+
● Sgiliau cyfathrebu a rhyngbersonol cryf
● Y gallu i ddarparu hyfforddiant yn effeithiol
● Sgiliau ysgrifennu adroddiadau a gwerthuso
● Mynediad at ddull trafnidiaeth personol a pharodrwydd i deithio ar draws pedair sir
● Parodrwydd i weithio hyd at dair noson yr wythnos, ac yn achlysurol ar benwythnosau a chyflawni dyletswyddau dros nos
Rhinweddau Personol Hanfodol:
● Ymrwymiad angerddol i gydraddoldeb a chynhwysiant LHDTC+
● Arbenigedd sy'n deillio o brofiad bywyd
● Y gallu i weithio'n sensitif gyda phobl ifanc sy'n profi ymyleiddio
● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid
● Hunangymhelliant a'r gallu i weithio'n annibynnol
● Y gallu i weithio'n gydweithredol fel aelod o dîm
● Proffesiynoldeb a dibynadwyedd
● Ymrwymiad i ymarfer myfyriol
Dymunol:
● Sgiliau Cymraeg
● Profiad o weithio mewn ardaloedd gwledig
● Profiad o waith eiriolaeth
The YEW Collective improves the life-chances, experiences & wellbeing of young people and communities facing barriers, disadvantage & discrimination.
The client requests no contact from agencies or media sales.
Charity Director
We are seeking an inspiring and strategic leader to guide a respected charity supporting people with life-limiting conditions, their families, carers and those affected by bereavement.
Salary: £45,000 pro rata (21 hours per week, FTE 35 hours)
Location: Dorking, Surrey - Office based with some flexibility
Hours: 21 hours per week
Closing Date: 14th August 2026
About the Role
This is a unique opportunity to lead a well-established and highly regarded charity that provides practical and emotional support to people living with life-limiting conditions, alongside their families, carers and those experiencing grief and bereavement.
Reporting to the Board of Trustees, the Charity Director will provide strategic and operational leadership, ensuring the organisation remains sustainable, effective and responsive to the needs of those it serves. You will lead a dedicated team of staff and volunteers, oversee service delivery, drive fundraising and income generation, and act as an ambassador for the charity across communities and stakeholder networks.
The role requires a leader who can balance strategic thinking with compassion, building strong relationships while ensuring the organisation delivers meaningful and measurable impact.
Key responsibilities include:
- Leading the development and delivery of the charity's strategic and operational plans.
- Providing inspirational leadership to staff and volunteers.
- Raising the profile of the organisation and building relationships with funders, supporters, partners and stakeholders.
- Overseeing the delivery of high-quality, person-centred services.
- Ensuring robust governance, compliance and risk management.
- Managing budgets and supporting the long-term financial sustainability of the charity.
- Leading and supporting fundraising activities, including grants, trusts, foundations and community initiatives.
- Monitoring organisational performance and reporting to the Board of Trustees.
- Supporting a culture that enables open, compassionate and respectful conversations around serious illness, death, dying and bereavement.
About You
You will be an experienced and emotionally intelligent leader with a track record of managing teams, developing services and delivering organisational objectives.
You will bring:
- Senior leadership experience within the charity, public, health, social care or not-for-profit sector.
- Strong financial management and budget oversight skills.
- Experience of stakeholder engagement, partnership development and income generation.
- Excellent communication and relationship-building abilities.
- Knowledge of governance, compliance and organisational risk management.
- The ability to inspire, motivate and develop teams and volunteers.
- Emotional resilience and a genuine commitment to supporting people facing life-limiting illness, end-of-life issues and bereavement.
- Confidence and comfort working in an environment where conversations around death, dying, loss and grief are part of everyday practice.
About the Organisation
This long-established charity supports individuals living with life-limiting conditions, alongside their families, carers and those who have been bereaved. Through compassionate, relationship-based support, the organisation helps people navigate some of life's most challenging experiences with dignity, understanding and practical assistance.
Working closely with volunteers, healthcare professionals and community partners, the charity delivers services that reduce isolation, improve quality of life and provide vital support when it is needed most. With a strong reputation and ambitious plans for the future, the organisation is committed to extending its reach and impact across the communities it serves.
Other roles you may have experience of could include Chief Executive Officer (CEO), Charity Chief Executive, Executive Director, Director of Operations, Head of Operations, Director of Services, Head of Services, Charity Manager, Managing Director, Hospice Director, Head of Charity Services, Director of Care Services, Non-Profit Director, Voluntary Sector Director, Community Services Director or Third Sector Leader.
The Senior Programme Manager will be responsible for managing FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.
Please see the attached Recruitment Pack for additional information about LLST and the role.
The client requests no contact from agencies or media sales.
OASIS PARENT AND CARER SUPPORT WORKER
HOURS: Full time, 40 hours per week (flexible hours), inclusive of breaks
Unsocial Working: Regular evening work will be expected, with occasional weekend hours.
CONTRACT: Fixed Term until June 2027
SALARY: £28,088 per annum (Grade E)
LOCATION: Greater Manchester
In April 2021 we launched the GM Navigators project to support young people impacted by youth violence. In response to feedback from parents and carers, the PACS project was set up in 2023 to assist Parents and Carers identifying their child as ‘at risk’. Since this the service has gone from strength to strength with Parents and Carers engaging from all 10 GM boroughs. We have securing funding to continue this project until 2027 with potential for further extensions.
Oasis is recruiting a PAC Support Worker to be part of the PAC Project.
As a PAC Support Worker you will;
· Support parent and carers that identify their child is “at risk” offering them advice and guidance, practical support and linking them in with services/groups that will provide them with a sustainable support network.
· Help parents and carers to develop projects to raise awareness of the issues they are facing, offering peer support and influence policy and system change.
· Be trained in Non-Violent Resistance (NVR) and other parenting approaches to support parents and carers to respond to their children’s needs, de-escalate situations and maintain good relationships within their home.
· Delivering our ‘Encounter’ Parenting Training (based on the principles of NVR) online and in-person to groups of parents and host online and in-person support groups for parents and carers.
· Be integral to the shaping and development of the PAC project utilizing the feedback of those you are working with to ensure the project is impactful and meeting parent’s and carers needs as a priority.
- Empower Parents and Carers that want to set up groups or run campaigns to raise awareness of issues they are facing. Managing resources to support them to turn their ambitions into reality.
We are passionate that communities should be central to local and national violence reduction strategies. If you share this passion and want to make a difference come and join our team.
Amongst other requirements, the successful post holder must have:
· A demonstratable relevant experience OR qualification in Youth & Community (JNC) or Social Work (QSW) or SEND
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsocial hours
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance and training opportunities
- A supportive, friendly work environment, with flexible working arrangements
If you want an informal chat about this role, then please get in touch with via the Oasis Charity website.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Completed applications should be returned by 9am Monday 10th August 2026.
Interviews will take place on week commencing 24th August 2026.
Oasis is a multi-national charity supporting young people and their families. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
Job Purpose
Sequence ME & Long Covid is one of the most ambitious whole-genome sequencing studies ever undertaken into ME and Long Covid, co-led by Action for ME. Building on the success of DecodeME, this proposed £20 million study will use large-scale, long-read whole-genome sequencing to analyse the entire genetic code of 9,000 people with ME and 9,000 people with Long Covid - making it the world's largest 'long-read' whole-genome sequencing study of any disease.
Current funding supports project mobilisation, partnership development, and the development of the Long Covid arm of the study, including agreeing case definitions and gathering expressions of interest from people with Long Covid. Phase 2 has recently been confirmed, backed by £4.75m from the UK government and a further £174,414 from the WE&ME Foundation, and will focus on sequencing 6,000 ME/CFS samples previously collected through DecodeME using Oxford Nanopore's long-read sequencing technology, running alongside Phase 1.
You will play a pivotal role supporting the Sequence ME & Long Covid project in several different ways. Working closely with the project's management team and other team members, you will help ensure the smooth day-to-day running of this landmark study, providing administrative support to the various people and partners involved in delivering it.
As a self-starter, you will manage a range of tasks including meeting scheduling, taking meeting minutes, preparing governance documents, event administration, and broader project support - no two days will be the same.
You will need to maintain a high level of confidentiality at all times, particularly when supporting governance meetings and handling sensitive project documentation.
As a team player, you will provide comprehensive, confidential and organised administrative support, developing a deep understanding of the project and building strong, effective working relationships with colleagues, researchers and external partners.
Remote working at home can be challenging for some and works incredibly well for others. You will need to be able to work independently, use your own initiative, and remain proactive in maintaining good levels of communication with colleagues.
Key Duties
- Help monitor inboxes and respond to routine project enquiries in a timely and sensitive manner, escalating more complex matters as appropriate
- Assist the project's management team and other team members with meeting scheduling and diary coordination
- Take accurate minutes at project, management and other project-related meetings, and follow up and track resulting actions to completion
- Prepare, format and proof-read governance documents and papers
- Maintain and update project databases including the Teams channel, ensuring documents are saved correctly, other management information/recording systems to ensure accurate and timely record-keeping. Help with the tracking of expressions of interest from potential study participants.
- Provide administrative support for project events - from planning and logistics through to on-the-day support
- Help prepare presentations, slide decks and briefing materials for internal meetings, funders, partners and participant-facing communications
- Support the drafting, formatting and coordination of project communications, such as updates for partners, funders or the wider ME and Long Covid community
- Support coordination between internal teams and external partners, including research and funding partners
- Maintain project files and documentation in line with agreed communication operating procedures with internal and external partners ensuring information is well organised, up to date and easy for the team to access
- Maintain confidentiality at all times and in line with relevant policies and procedures, ensuring compliance with GDPR and that all data consent processes have been followed in relation to data protection
- Positively promote the work of the Sequence ME & Long Covid project and Action for ME at all times
- Undertake any other reasonable activity in line with the responsibilities of the post, as requested by the CEO, Business Development & Partnerships Manager, Senior Research Manager or the project's Management Team
Person Specification
Essential skills and experience
- Organisational skills - Highly organised with the ability to manage multiple tasks across a fast-moving research project, with attention to detail and accuracy maintained under pressure
- Communication - Excellent verbal and written communication skills, with the ability to interact effectively with diverse audiences including researchers, funders and people affected by ME and Long Covid
- IT literacy - Proficient with common office software, including Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), and able to quickly learn relevant project management, database or communications systems as needed
- Problem-solving - A creative and solution-focused mindset to address challenges and find innovative ways to improve processes
- Adaptability - Capable of managing changing priorities, working flexibly, and adapting to the needs of a fast-paced, ambitious research programme
- Initiative - A proactive approach, with the ability to work independently and take initiative, while also following clear instructions when given
- Teamwork - A collaborative team player with a proven ability to work effectively as part of a team, including a remote-working team spanning multiple partners and stakeholders
- Interest in the sector - A genuine interest in health research, the Third Sector, and a desire to take action to improve the lives of people with ME and Long Covid
- Experience - Demonstrable ability to be an effective administrator, ideally within a charity, research, or project environment. Experience supporting governance processes, events, or communications would be an advantage but is not essential
Desirable skills and experience
- Experience providing administrative support for scientific or research-related projects
- Experience writing and communicating with non-specialist or general audiences
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Manager
£35,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This team covers Essex and the surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Essex Care Team to families in the local area, at a time where they need it most.
Reporting to the Head of Care out of our Essex base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
What we’re looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
- A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
- A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
- Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
- Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
- Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Time off in Lieu
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our Candidate Pack.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please complete an application form by applying online via teh link.
Closing date: 07 July 2026
Interview dates: Interview Date to be confirmed
For a full job description and person specification visit our website
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our Essex Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Hastings Foyer provides medium-high supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. The service offers self-contained accommodation with access to shared communal facilities, helping young people build the confidence and skills needed for independent living. Support includes managing finances and budgeting, developing life and employment skills, and maintaining personal wellbeing and self-care.
We have a dedicated team of Support Workers, Night Support Workers and Bank Workers who provide consistent, high-quality support to our residents. We take a trauma-informed and psychologically informed approach, empowering young people to develop essential life skills, identify and achieve personal goals, and build the confidence needed to progress towards independent living and a positive future.
Located just off the seafront, the service is well connected to local amenities and has strong links with the wider community, actively encouraging residents to engage with and contribute to community life.
We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing and Compliance
- Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
- Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
- Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
- Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
- Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
- Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
- Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
- Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.
Skills and Abilities
- Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: Tuesday 18 August at midnight, with a proposed interview date of Monday 24 August 2026.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Our mission is to help children and young people have a fair chance to be who they want to be.

Pathway Manager
Be the difference for young people facing homelessness.
Location: North Tyneside
Salary: £40,132 per annum
Closing date: 9th August 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Pathway Manager
Ready to lead services that change lives?
We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures.
We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes.
Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.
Key deliverables:
• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.
• You will liaise with Depaul’s internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.
• You will deploy and supervise the work of the volunteers who add value to the work that we do
• You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes.
• You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.
• You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services.
• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.
What we are looking for from you (Person Specification)
When completing your application form please address all the points set out below:
• Significant management experience, including experiencing of supervising the work of teams and individuals.
• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.
• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.
• Experience of Ofsted compliance
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills
• Experience of operating safeguarding requirements and procedures
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Programme Coordinator
The Race Equality Foundation has been awarded a transformative multi-year grant from The National Lottery Community Fund (TNLCF) as part of its Health Inequities: Structural Racism and Discrimination Partnership. The programme will establish three Anti-Racism Collaboratives (ARCs), each bringing together voluntary, community and social enterprise (VCSE) organisations, people with lived experience, health and care organisations, local authorities and other partners to tackle the structural causes of ethnic health inequities through co-production, evidence and collective action.
As Programme Coordinator, you will play a central role in enabling the successful delivery of this ambitious programme. Working closely with the Lead Changemaker, Changemakers and colleagues across the Foundation, you will ensure the programme has the systems, coordination and administrative support needed to deliver high-quality partnership working and meaningful co-production across the three ARCs.
This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities. You will coordinate meetings and events, maintain programme systems and records, support communications, and ensure partners and community members are well supported to participate in programme activities. By enabling the smooth day-to-day operation of the programme, you will help create the conditions for partners and communities to work together to tackle structural racism and reduce health inequities.
Person Specification
Essential
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An understanding of structural racism, health inequities and the Race Equality Foundation's commitment to anti-racist practice.
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At least 12 months' experience in programme or project coordination, administration or a similar role.
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Experience of maintaining records and managing information using spreadsheets, databases or other digital systems.
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Experience of organising meetings, events or activities involving multiple stakeholders.
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Experience of responding professionally to enquiries by email and telephone.
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Strong IT skills, including Microsoft Office and Google Workspace.
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Excellent organisational skills, with the ability to manage competing priorities and work accurately to deadlines.
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Strong written and verbal communication skills.
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Ability to build positive working relationships with colleagues, community organisations and external partners.
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Ability to work independently while contributing effectively as part of a collaborative team.
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A proactive approach to problem solving, with good attention to detail.
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A commitment to equality, diversity and inclusion, and to supporting accessible and inclusive ways of working.
Desirable
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Experience of working in the health, voluntary, community and social enterprise (VCSE), or public sector.
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Experience of supporting community engagement, co-production or partnership working.
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Experience of supporting research projects, monitoring or evaluation activities.
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Experience of maintaining website content or using content management systems such as WordPress.
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Experience of using digital collaboration or project management tools such as Trello, Monday, Basecamp or similar platforms.
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Experience of using design or communications software such as Canva.
For the full job description see attachment.
Applications will only be accepted via application form on our portal. We will not accept any applications via CV.
Please note, we can only accept applications from those already eligible to work in the UK.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who stays steady in moments of crisis, brings empathy to tough conversations, and adds creativity to community spaces?
We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we’re looking for a Support Worker ready to make a meaningful impact.
What You'll Do
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De‑escalate mental health crises linked to gambling behaviours with calm, confidence and compassion
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Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more
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Co‑produce psychoeducation workshops exploring root causes of gambling harm
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Create safe, meaningful peer‑led spaces for affected others and loved ones
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Engage in outreach across Hounslow, connecting communities to support
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Collaborate with NHS, Public Health and internal teams to deliver integrated care
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Ensure accurate documentation and safeguarding practice, aligned with policy and legislation
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Finalise case reports with clear preventative outcomes and insights
What We're Looking For
You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.
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Minimum of 1 year working in mental health services
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Minimum of 1 year working with those impacted by addiction
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Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
Benefits of working with us
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Contributory pension — A solid pension that supports your future while you support others
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Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days
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Mind Mental Health Day — a day off for your birthday
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Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best
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Cycle to Work — Save money, stay active and make your commute greener
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Flexible working — Balance life and work with supportive flexibility
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Employee Assistance Programme — Free counselling and confidential support whenever you need it
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Paid medical appointment time — Take care of your health without losing pay
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Training & development — Grow your skills with ongoing learning and professional support
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Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community
Please find a full JD and Person Specification attached to the ad.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.




