489 Caring services communications lead jobs

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £26,805.75 - £26,464.70

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA841 & STOPDA842

Main Purpose and Scope of the Job:

The focus of this role is on reduction of risk and minimising impact of domestic abuse by providing support, advice and assistance to adults and any children living within Stop Domestic Abuse’s dispersed accommodation who have experienced or are at risk of domestic abuse.

Dispersed accommodation is safe, self-contained accommodation with a similar level of specialist domestic abuse support as provided within our refuges but which may be more suitable for victims-survivors who are unable to stay in a refuge with communal spaces. This may include: women with male children over 16, male victims-survivors, including men with children, LGBTQ+ victims-survivors, older adults, victims-survivors with disabilities, victims-survivors facing multiple disadvantages and victims-survivors with pets

• Providing safety planning, support, advice, and assistance all adults, children those living within dispersed accommodation.  
• Working to empower and support all victims and survivors of domestic abuse to make positive choices.
• Participating in the delivery of the on-call out of hours on a rota basis.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service. 

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions. 

Key Responsibilities

• Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team. 
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes. 
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you feel the role is for you we’d love to hear from you.

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

CVs submitted without a cover letter will automatically be rejected.

Please note we will be reviewing applications as they come in and may choose to close the advert early.

We look forward to hearing from you.

Are you passionate about making a difference to the lives of unpaid carers? 

Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.

In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.

What you’ll be doing:

• Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.

• Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.

• Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.

What we are looking for:

• A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.

• A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.

• Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.

About Carers' Hub Lambeth

Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:

• Raising awareness of the vital role carers play.

• Influencing local policy through community engagement.

• Improving carer wellbeing directly.

• Connecting carers to each other, support networks, and training.

Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road

Are you a self-starting, engaging communicator with a commitment to seeing the church equipped for mission? This role would be perfect for you and comes with the opportunity to work in a friendly and supportive team. We are based in Birmingham in the convent that used to belong to the Nuns from ‘Call the Midwife.’

You should have the skills and experience to develop and grow relationships with churches, Christian networks, and key partners to raise awareness of Interserve’s mission and encourage involvement in intercultural ministry. This includes promoting the work of Interserve and mobilising for ministry opportunities and related activities.

You will also manage and equip a group of Regional Connectors who engage with long and short-term enquirers, the broader Interserve community, local church and Christian networks.

You will need to have experience and skills of:

– Working with a range of church denominations

– Leading a small team

– Working in cross-cultural mission

– Excellent interpersonal skills for relationship building

– Confident in presenting ideas to others and public speaking

– Creative thinking

You’ll be expected to attend a number of events in person throughout the year, which may require travel anywhere in the UK. This is a hybrid role with a minimum of 2 days per week in our National Office in Birmingham.

To apply, please send your CV, covering letter and completed application form, further details can be found on our website.

Closing date for applications is Saturday 17th October

Interview date – Wednesday 21st October

There is an occupational requirement for this role.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk of harm and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.  

The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.

The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.

The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.

Relationship with the Beneficiary Services Manager

The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.

The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.

The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.

The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.

Key Responsibilities

Referral, Triage and Allocation

The SBS Manager will:

• Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
• Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
• Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
• Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
• Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
• Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
• Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
• Ensure referral and allocation decisions are clearly and appropriately recorded.

Management and Leadership of the SBS Team

The SBS Manager will:

• Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
• Lead regular individual management 1:1s with each SBS.
• Lead group supervision and reflective practice opportunities as required.
• Lead daily SBS team meetings and scheduled practice meetings.
• Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
• Maintain regular contact with staff working across different Pete’s Dragons locations.
• Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
• Monitor individual workload, caseload and capacity and intervene where concerns arise.
• Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
• Provide appropriate telephone management support for SBS staff working outside normal office hours as required.

Quality Assurance and Practice Standards

The SBS Manager will hold responsibility for the quality of SBS practice and will:

• Undertake formal case audits for each SBS on a quarterly basis.
• Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
• Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
• Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
• Provide constructive feedback following practice reviews and agree actions or development plans where required.
• Identify excellent practice and ensure learning is shared across the team.
• Identify practice which falls below the expected standard and take timely action to support improvement.
• Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
• Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
• Promote reflective professional practice and continuous improvement throughout the SBS team.

Safeguarding and Risk

The SBS Manager will:

• Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
• Share responsibility for the management and oversight of safeguarding cases within the organisation.
• Provide advice and support to SBSs where safeguarding concerns arise.
• Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
• Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
• Promote confident and consistent safeguarding practice throughout the SBS team.
• Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.

Beneficiary Casework

To remain connected to frontline practice, the SBS Manager will:

• Maintain a small caseload of approximately 5–10 beneficiaries.
• Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
• Maintain timely, accurate and appropriate case records.
• Model excellent professional boundaries, beneficiary communication and case management.
• Participate in appropriate clinical supervision for their own beneficiary work.
• Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.

People Management and HR

The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:

• Recruitment and selection of Suicide Bereavement Specialists.
• Induction and probation.
• Regular management supervision.
• Annual appraisal and performance review.
• Identifying individual and team development needs.
• Supporting professional development and CPD.
• Attendance and absence management.
• Managing annual leave and ensuring adequate service capacity.
• Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
• Supporting staff wellbeing and identifying when additional support may be required.
• Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
• Maintaining appropriate and confidential management records.

Training and Development

The SBS Manager will:

• Identify individual and collective training and development needs across the SBS team.
• Ensure mandatory training remains current.
• Support SBSs to develop their knowledge, confidence and professional practice.
• Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
• Contribute to the development and delivery of internal practice training and workshops.
• Support newly appointed SBSs through induction and their transition into independent practice.

Policy, Procedure and Service Development

The SBS Manager will:

• Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
• Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
• Monitor compliance and address inconsistent practice.
• Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
• Support the Beneficiary Services Manager in implementing service developments and organisational change.
• Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.

Monitoring and Reporting

The SBS Manager will maintain an accurate operational picture of the SBS service, including:

• Referral volumes.
• Referral processing and allocation.
• Waiting times.
• Individual and team caseloads.
• Team capacity.
• Beneficiary engagement.
• Case progression and closures.
• Safeguarding and risk themes.
• Quality assurance findings.
• Staff performance and development.
• Emerging operational risks or pressures.

The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.

General Responsibilities

The postholder will:

• Work across Pete’s Dragons Devon locations as required.
• Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
• Maintain appropriate confidentiality and comply with data protection requirements.
• Work within Pete’s Dragons’ policies, procedures, values and professional standards.
• Attend relevant internal and external meetings.
• Maintain appropriate professional boundaries at all times.
• Undertake relevant training and continuing professional development.
• Work flexibly where reasonably required by the needs of the service.
• Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
• Undertake other reasonable duties consistent with the seniority and purpose of the role.

Person Specification

Essential

Experience

The successful candidate will have:

• Significant experience of managing and leading staff.
• Experience of managing a team delivering services to people with complex emotional or mental health needs.
• Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
• Experience of managing staff performance, development, wellbeing and HR matters.
• Experience of quality assuring professional or support-based practice.
• Experience of managing risk and making sound professional decisions in complex situations.
• Experience of working with confidential and sensitive information.
• Experience of balancing competing demands and managing a busy operational service.

Knowledge and Skills

The successful candidate will demonstrate:

• Strong leadership and people-management skills.
• A sound understanding of mental health, emotional distress, grief and vulnerability.
• The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
• Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
• The ability to challenge poor or unsafe practice appropriately and constructively.
• The ability to provide clear feedback and support staff development.
• Excellent organisational and workload-management skills.
• The ability to monitor service capacity and allocate work fairly and effectively.
• Strong written and verbal communication skills.
• Confidence in managing difficult conversations.
• Good professional judgement and the ability to know when matters should be escalated.
• Strong IT skills and the ability to use electronic case-management systems effectively.
• The ability to analyse service information and identify trends, risks and areas requiring improvement.

Personal Approach

The successful candidate will:

• Combine compassion with professional accountability.
• Be calm and confident when managing complex or emotionally demanding situations.
• Be approachable without losing appropriate managerial boundaries.
• Be willing to make and stand behind difficult decisions.
• Be curious about practice and committed to continual learning and improvement.
• Understand the importance of reflective practice when working with suicide bereavement.
• Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
• Demonstrate integrity, discretion and sound judgement.
• Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.

Practical Requirements

• Full UK driving licence.
• Access to a vehicle for work purposes.
• Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
• Ability to work flexibly according to service requirements.
• Ability to participate in limited out-of-hours telephone support for SBS staff.

Desirable

• Previous experience of suicide bereavement or postvention services.
• Previous experience of managing a geographically dispersed team.
• Safeguarding/DSO training.
• Experience of conducting case or practice audits.
• Experience of reviewing recorded professional practice sessions.
• Experience of delivering supervision, reflective practice or professional development sessions.
• Experience of recruitment within health, mental health, social care, bereavement or similar services.
• Knowledge of trauma-informed and person-centred approaches.

Scope and Accountability

This is a significant operational management role with responsibility for both people and practice.

The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.

The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.

It is an occupational requirement that applications are open to WOMEN ONLY, as permitted under Schedule 9, Part 1, of the Equality Act 2010. We are committed to building a diverse and inclusive workforce and actively encourage applications from individuals who are disabled, neurodivergent, or from minoritised ethnic backgrounds.

Juno Women’s Aid are a growing organisation with an exciting pipeline of innovative projects and ambitious plans for the future. This is a unique opportunity to join a forward-thinking team and play a key role in driving new ideas and initiatives from concept to delivery.

Who We're Looking For

We are seeking an experienced operations professional who combines strategic thinking with strong planning, implementation, and project management capabilities. The successful candidate will be an excellent communicator, confident in engaging with a wide range of stakeholders and comfortable with public speaking.

You will thrive in a fast-paced, survivor-focused environment, demonstrating the ability to remain calm under pressure while managing a varied and demanding workload. Strong organisational skills, adaptability, and the ability to balance multiple competing priorities are essential for success in this role.

If you're committed to upholding the highest standards of care and eager to drive impactful change, we invite you to help us build a safer future.

NOTE: We encourage early applications as this vacancy may close once we have appointed a successful candidate.

For further information about the role, please visit our website and download the Job Description which can be found at the bottom of the job vacancy page. 

When completing an application for one of our vacancies, please use clear examples of how your experience, ability, skills/transferable skills, meet the requirements detailed in the Person Specification.

Please include examples from paid or voluntary work/activities or other 'life' experiences. This information will be used as a basis for shortlisting.

Where you don’t meet the requirements of the post currently, please explain how you intend on doing so, for instance via training and commitment to personal development.

About the role:

For someone moving away from rough sleeping, having a safe place to stay can be the first step towards something much bigger. Gray’s Inn Road is a 16 bed short stay service in Camden, giving people the stability, support and breathing space they need to begin rebuilding their lives and move towards a home they can sustain.

As Service Manager, you’ll lead the team that makes that possible. You’ll create a service where people are treated with dignity, listened to and supported as individuals, while giving your team the leadership, challenge and encouragement they need to do their best work. From the quality of assessments and support planning to safeguarding, risk management and move on, you’ll set the standard for practice and make sure residents receive consistent, psychologically informed support that responds to what matters to them.

You’ll also build the relationships that help people move forward. Working closely with housing, health, substance use, criminal justice and other partners, you’ll help remove barriers, strengthen pathways into support and create more opportunities for residents beyond the service. Alongside this, you’ll take ownership of the wider performance of Gray’s Inn Road – keeping a close eye on quality, outcomes, housing management, health and safety, budgets and contractual expectations, and always looking for ways the service can become even better.

At Single Homeless Project (SHP), we want our managers to do more than keep services running; we want them to shape what great support looks like. You’ll have the space to bring ideas, develop your team and influence how Gray’s Inn Road continues to grow, while building your own leadership experience within one of London’s largest homelessness charities. With training, support and opportunities to develop across SHP, this is a role where you can grow your career while seeing the difference your leadership makes to people’s lives.

About you:

• You’re an experienced and compassionate leader who knows how to get the best from a team, set clear standards and create a culture where both staff and residents can thrive.
• You understand the realities of homelessness and multiple disadvantage, and can lead psychologically informed, person-centred practice that balances choice, independence, safeguarding and risk.
• You’re confident navigating complex situations and making sound decisions, while supporting your team to stay curious, consistent and focused on what will make the biggest difference for each person.
• You’re a natural relationship builder who can bring partners together, challenge when needed and create stronger pathways into housing, health and other support.
• You’re comfortable taking ownership of the whole service — from quality and performance to housing management, health and safety and budgets — and you’re always looking for ways to make things work better.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 20th September at midnight

Interview Date: Wednesday 30th September online via Microsoft Teams

Please note there will be a second stage interview in service in Camden for suitable candidates

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Supported Housing Services Manager

Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time

We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.

This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.

The Opportunity

This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.

The Role

As Supported Housing Services Manager, you will:

• Lead, manage and develop a team of Team Leaders, Coordinators and Support Coaches.
• Have overall oversight of the safe, secure and effective management of supported accommodation.
• Promote a trauma-informed and psychologically informed approach across the service.
• Set clear objectives and performance measures, driving accountability and continuous improvement.
• Monitor key performance indicators including voids, rent collection, arrears, customer satisfaction and tenancy sustainment.
• Ensure safeguarding concerns, complaints and operational risks are managed effectively.
• Maintain high standards of housing management, support delivery, record keeping and internal auditing.
• Work closely with Finance, Property and Housing teams to ensure effective management of income, repairs, compliance and voids.
• Build strong relationships with local authorities, community organisations, partner agencies and external stakeholders.
• Identify opportunities for grants, tenders and service development, supporting bids and submissions where appropriate.
• Ensure services comply with relevant legislation, regulation, policies and best practice.
• Take accountability for service budgets, income management and financial performance.
• Produce regular performance reports, identifying areas for improvement and taking appropriate action.
• Contribute to the wider Homes with Support strategy and organisational objectives.

About You

We are looking for an experienced housing or supported housing professional with:

• Experience managing supported housing, hostel or similar services.
• Proven experience of leading, motivating and developing teams.
• Strong knowledge of housing management, tenancy sustainment and safeguarding.
• Experience managing budgets, KPIs, performance and operational risk.
• A good understanding of relevant housing legislation, regulation and best practice.
• Experience working with local authorities and external support agencies.
• Excellent written and verbal communication skills.
• A proactive, organised and solutions-focused approach.
• Resilience and the ability to manage complex and challenging situations.
• A genuine commitment to delivering excellent customer service and positive outcomes.

Apply

If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

About the role

West London Mind is looking for an experienced and compassionate Lead MHST Supervisor to join our long-standing Mental Health Support Team (MHST).

You will provide senior clinical supervision and line management to a team of Education Mental Health Practitioners (EMHPs), Child Wellbeing Practitioners (CWPs), Schools Mental Health Practitioners (SMHPs) and trainee/newly qualified supervisors. You will facilitate group supervision of supervisors as well as the wider MHST team.

Working closely with schools across Hammersmith & Fulham, you will help ensure our service is safe, effective and responsive to the needs of children and young people. Alongside your leadership and supervision responsibilities, you will maintain a small caseload and deliver evidence-based CBT interventions, including group and 1:1 work.

This is an opportunity to play a key role in developing our MHST, supporting practitioners to deliver high-quality interventions and helping us reach children and young people who may face additional barriers to accessing mental health support.

What you’ll be doing

You will:

• Work directly with the Clinical Lead to provide clinical supervision, case management and line management to practitioners and supervisors.
• Act as the senior supervisor within the MHST, overseeing a group of supervisors, working closely with the Clinical Lead and Head of Mental Health Support and Inclusion.
• Support high-quality, evidence-based delivery of CBT interventions within schools.
• Monitor clinical quality, safeguarding, risk and outcomes across the team.
• Hold a small caseload, including more complex cases, deliver 1:1 and group interventions and oversee the delivery of team projects.
• Support the development of workshops, resources and interventions for children, young people, families and school staff.
• Work collaboratively with schools and colleagues to develop and expand the service.
• Take part in the Duty Manager rota and support staff to manage clinical risk effectively.
• Contribute to training, reflective practice and continuous professional development.

About you

We’re looking for an experienced children and young people’s mental health professional who is passionate about developing others and improving outcomes for young people.

You will have:

• A relevant professional qualification and registration, such as EMHP, CWP, SWP
• A PG Certificate in Supervision for Children and Young People’s Mental Health, or equivalent supervisory qualification.
• At least 3 years’ experience working in children and young people’s mental health.
• At least 2 years’ experience supervising and case-managing practitioners, including line management experience.
• At least two years’ experience of delivering evidence-based CBT interventions to children and young people, in line with CYP psychological training supervision.
• Knowledge and experience of the MHST model and CBT manualised approach.
• Experience of managing clinical risk and safeguarding within a child and young people’s setting.
• Excellent communication, organisation and relationship-building skills.
• A commitment to equality, diversity and delivering culturally appropriate support.

You must be registered with the relevant UK professional body, such as BPS, BABCP, HCPC, UKCP, NMC or BACP, as appropriate to your profession.

Why join West London Mind?

At West London Mind, we believe every young person should have access to the mental health support they need. As one of a small number of third-sector providers of MHSTs, we are proud to work closely with schools and communities to make a meaningful difference.

You’ll join a supportive and experienced team where your clinical expertise, leadership and ideas will be valued. You’ll also have opportunities for supervision, training and ongoing professional development.

If you are an experienced mental health professional who enjoys supporting and developing others, working collaboratively with schools and delivering high-quality interventions, we’d love to hear from you.

Post is subject to an enhanced DBS check.

Oxford Hospitals Charity is seeking an engaging and proactive individual to join our Fundraising Team and support our brilliant fundraisers, as they say thank you to their hospitals. As a visible ambassador for the charity as Community Fundraising Officer you will lead the charity in connecting our hospitals with the community they serve.

Responsible for the day-to-day development and delivery of our community fundraising activity, you will bring your communication and collaboration skills to identify new opportunities for grateful patients to give back to the hospitals, and support them throughout their fundraising journey with the charity. Whether it’s a family, a school, a local golf club or a corporate, you will help all of these amazing supporters find a fundraising opportunity to show their gratitude for the care our hospitals provide.

The ideal candidate will be proactive and tenacious, enjoying seeking out new opportunities for the charity, with a can-do attitude. They will have excellent attention to detail and organisational abilities, with exceptional interpersonal and written communication skills. Occasional evening and weekend working time will be required by the role. 

The Opportunity

This is an opportunity to take a leading role in an ambitious five-year programme working to address how structural racism and discrimination contribute to health across Bradford District. You will provide specialist leadership on structural racism, policy and system influence, working alongside communities and partners to turn lived and community insight into credible structural analysis, practical action and demonstrable system change. From early in the programme, you will build the relationships and routes into health, care and wider systems needed to ensure emerging evidence reaches the places where decisions are made and, creates opportunities to test and evaluate change that is translated into opportunities to test, evaluate and embed change.

You will also shape Bhip’s anti-racism and structural discrimination learning, strengthen community leadership and influence, and generate evidence and learning that can inform policy and practice in Bradford and contribute to the National Lottery Community Fund’s National Collective.

About You/ The Role

You will be an experienced and credible leader with significant expertise in anti-racism, structural discrimination, policy and system change, and an understanding of how these contribute to health inequities.

This is not a generic EDI, policy or anti-racism role. It is Bhip’s specialist lead for racism and structural discrimination, responsible for applying structural analysis to community insight and evidence, building structural literacy and anti-racist capability, and working with communities and system partners to translate that learning into accountable changes in policy, practice, commissioning, governance and decision-making that drive demonstrable system change and improvement.

You will be equally comfortable working alongside Global Majority communities and community leaders, white allies, VCSE organisations, practitioners, commissioners, senior system leaders and change makers. You will combine strong analytical and policy skills with the ability to build trusted relationships, influence and constructively challenge, navigating complexity and resistance while maintaining a clear focus on shared power and institutional accountability.

Working closely with the Programme Lead and wider Bhip team, you will play a key role in turning community insight into defined system action and demonstrable, evaluated system change, generating evidence and learning that can be shared locally and nationally to influence wider policy and practice.

You will understand why organisations and systems can resist change and have the interpersonal, political and influencing skills to move people towards action, without diluting evidence or avoiding difficult challenge simply to maintain relationships.

The Bradford Health Inequities Programme (Bhip)

The Bradford Health Inequities Programme (Bhip) is a five-year programme funded by the National Lottery Community Fund and delivered jointly in partnership by Race Equality Network (REN) and Happy Healthy You (HHU). As part of the National Lottery Community Fund’s National Collective, Bhip is one of nine health inequities programmes established nationally to address health inequities caused by structural racism and discrimination.

Working alongside communities, voluntary, community and social enterprise (VCSE) organisations, the NHS, public services and other partners across Bradford District, Bhip will co-design, test and evaluate community-led approaches that address health inequities driven by structural racism and discrimination, influence policy and practice, drive system change, and generate evidence and learning for Bradford while contributing to the National Lottery Community Fund’s National Collective.

As an innovative five-year programme, Bhip is expected to evolve through community engagement, co-design, learning and evaluation. The Bhip team members should therefore expect their roles to develop over time in response to programme learning, funding and organisational requirements to achieve its aims.

Accountable to: Support Team Manager

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract type: Permanent

Salary: £26,750

Location: Loughborough, England (Travel required to all Baca Services locations)

Start date: September 2026

Help Change Young Lives

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Support young people using trauma-informed approaches (including PACE and recovery models)

• Promote safety and safeguard young people from exploitation and harm

• Support emotional wellbeing, independence, and life skills development

• Encourage engagement in education, training, and community activities

• Maintain accurate and compliant records

• Work closely with social workers, schools, and partner agencies

• Contribute to a reflective, learning-focused team culture

• Be a role model, offering care and compassion without discrimination.

• Plan and participate in day trips and annual residential weeks.

About you:

• Alignment with Baca’s values and mission.

• Ability to respond to change and work as part of a diverse team.

• Self-motivated, proactive, and able to take initiative.

• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.

• Relevant training or willingness to complete essential training within the first year.

• Experience working with young people, especially in cross-cultural settings.

• Excellent communication, organisational, and ICT skills.

• Driving licence and access to a car.

• Enhanced DBS check required.

You will be:

• Approachable, reliable, and a strong team worker.

• Supportive, responsible, and personable.

• Flexible and able to work occasional evenings and weekends.

What We Offer

• The chance to make a meaningful difference

• A supportive, values-driven team

• 33 days’ holiday (pro rata), pension, wellbeing support, and more

How to Apply

If you are passionate about creating lasting change for young people and have the skills needed, we would love to hear from you.

Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK for this role.

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.

We are looking for an experienced Manager to start as soon as possible.  The appointee will manage two training Hubs which deliver skills development sessions for adults with intellectual (learning) disability. 

We invite applications from qualified an experienced trainers/teachers who have worked with young adults (16 – 24) and/or adults (25+), and who have at least 2 years’ experience of managing Staff teams. This post involves the management of a dual Staff team of up to 16 incorporating employees, volunteers and students on practice-based placement (graduate and undergraduate). We are not shortlisting applicants with backgrounds in care services e.g. domiciliary, PAs, independent living, residential, nursing or wider healthcare because we do not deliver any personal care services.

Journey Enterprises is an award-winning regional charity providing training services for adults with intellectual (learning disability). These services develop work skills, our principal focus, and independent living skills.  We have four sites in the north east and the Post Holder will be responsible for our Acomb and Blyth sites. He/she will be overseeing the relocation of our Acomb site over the coming 18  -24 months. 

Our service hosts 160 adults weekly aged 18 – 84 years, 60 of these at our Acomb and Blyth sites.  All the adults we support have conditions from birth impacting cognitive development e.g. Down’s Syndrome, Williams, Prader-Willi, Sotos and Smith Magenis.

Essential Qualifications & Experience

• Training/teaching qualification and experience (young adults or adults): please note that we are not recruiting primary or lower secondary practitioners
• Willingness to work towards NVQ5 in Health & Social Care as required by the Health & Social Care Act and our local authority contracts
• 2+ years’ experience managing Staff Teams including delivery of Support/Supervision, Appraisal, Disciplinaries/Grievances and Practice-Based Observations
• Experience delivering Staff training sessions (in service)
• Experience managing a devolved budget and understanding of basic management accounting
• Enhanced DBS with full barring check (Adult Services): applicants must be on the DBS Update Service

Desirable Qualifications & Experience

• Disability-specialist training
• Experience delivering grant-aided programmes
• Experience working with volunteers or volunteering
• Experience supervising undergraduate or graduate students

Terms and Conditions

Contracts are offered on a permanent basis.

Employees are provided with 36 days leave/annum pro rata, a contributory pension scheme, a healthcare package, holiday buy-back scheme, length of service holiday accrual scheme, Cycle2Work Scheme, Salary and a Journey promotional items welcome pack. Staff are also offered discounted lunches and free refreshments.

Absolute Support Leading Light (ASLL) is looking for an inspiring, values-led Chief Executive to lead the charity through its next stage of development. This is a significant opportunity for an experienced leader to work closely with the Board of Trustees, senior leadership team, staff, commissioners, families and the people we support to sustain and grow high-quality outreach and supported living services for people with learning disabilities and autism.

ASLL is a small local charity based in Richmond-upon-Thames supporting people with learning disabilities and autism. Founded in 2006 and registered as a charity in 2019, Absolute Support has built a solid reputation as a caring provider with a warm and supportive home setting for the people we support. Through our two community-based, supported living homes and via a small outreach service, we work to enable 11 young adults to live happy and meaningful lives.

You will lead a skilled and committed staff team within a welcoming and collaborative culture whilst being supported by the active and experienced board of trustees. The successful candidate will provide strategic direction, strengthen governance and quality assurance, oversee compliance with statutory and regulatory requirements, and act as the organisation's lead spokesperson.

Job title: Chief Executive Officer.

Location: Office-based at ASLL's Teddington office, with regular travel to the locally based client sites.

Working hours: 24 hours (3 days per week).

Salary: £60,000 FTE (£36,000 based on 24 hours per week).

Regulatory role: CQC Nominated Individual (designate) for ASLL's regulated activity, pending CQC registration.

How to apply:

Please review the Recruitment Pack for further information about ASLL, the CEO position and for details on how to apply.

Closing date for applications: 9am Monday 5 October 2026

Both ASLL and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.