Change communications manager jobs
Our Supporter Care Assistant plays a pivotal role at War Child as the first point of contact for many of our supporters and the general public. We’re looking for someone who is ambitious, proactive and passionate about fundraising: someone who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children. If you are a confident, friendly and empathetic individual who is passionate about great customer care, and building strong, loyal relationships, we want to hear from you!
Part of the Supporter Engagement Department but working across the organisation and the wider War Child family, you’ll be joining a team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. The Supporter Care Assistant deals with a wide range of fundraising enquiries through phone, email and post: this is a varied role where no two days are the same. You’ll be supporting our vital work by providing timely, compassionate and appropriate communications, as well as ensuring efficient administration of donations and maintenance of accurate database records.
We’ll need you to be able to work on a Monday, as it’s our busiest day in the team. A regular on-site presence is essential too as managing the incoming post is a core part of the role, so we’ll need you to be based in our London office for a minimum of one day per week. You can work remotely on other days if you choose and we are happy to consider other flexible working arrangements.
What we're looking for
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our careers site.
- Experienced in delivering high quality customer or supporter care using phone and email that informs, motivates and inspires others; charity/NGO sector experience would be an advantage but not essential to be considered for this role.
- A natural people-person, who is friendly, empathetic, and enjoys communicating with supporters over the phone and in writing.
- Experienced in carrying out administration tasks and processes, with good knowledge of Microsoft Office.
- Highly organised and have a ‘can do’ attitude, proactively looking for ways to improve the support on offer.
- A flexible and diligent team player, able to work under your own initiative, take instructions from others, and go the extra mile to service supporter needs.
- Strong and proactive in your approach to managing your own workload, able to work to tight deadlines and multitask at short notice in a busy environment.
- Experienced in using CRM databases to record information promptly and accurately.
- Able to demonstrate excellent written and spoken English with a confident and professional manner on the phone and in person.
- Someone with excellent attention to detail and good numeracy skills.
- Passionate about supporting and helping others.
What we can offer you
At War Child, we genuinely value different ways of working. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Do you have a keen interest in supporting community health and wellbeing needs?
Would you be willing to develop a good layperson’s knowledge of health and wellbeing issues through reading and training?
We're seeking a Health & Wellbeing Officer to support the delivery of our health and wellbeing community-based projects, including Healthy Hubs in East Herts and Broxbourne, and other initiatives across the operating area.
The post holder will also play a key role supporting the development of new programmes and working alongside a team of staff and volunteers to deliver these services.
This is an exciting opportunity to join a dedicated team delivering a number of community-based health improvement projects. The role holder will receive training to become a Certified Stop Smoking Practitioner, will undertake delivery of Wellbeing Checks and will also ensure access to Dual Testing Kits and Condom Wallets as part of a programme to improve sexual health across the operating areas in East Herts and Broxbourne.
The role also includes regular liaison with food support agencies and organisations supporting communities with information and advice about financial resilience and debt advice, improving mental wellbeing, becoming more active, losing weight, healthy eating and reducing drug and alcohol use.
Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change across Broxbourne and East Herts.
Essential skills, experience and personal attributes:
- Experience of working or volunteering in a community setting.
- Ability to work independently and collaboratively within a team of paid staff and volunteers.
- Previous experience or a keen interest in supporting community health and wellbeing needs.
- Knowledge of issues affecting local communities and the VCFSE sector and other partners working to support community health and wellbeing.
- Experience of developing and maintaining positive partnership working with other groups and agencies, both community sector and public sector.
- Experience of working with individuals on a one-to-one basis, providing information, advice, counselling or support with decision-making.
- Having empathy, the ability to listen to people and to understand their perspective.
- Willingness to develop a good layperson’s knowledge of health and wellbeing issues through reading and training. This will initially include training to become a Certified Stop Smoking Practitioner, Making Every Contact Count (MECC+) training, Dual Test and Condom Distribution training, Wellbeing Check training and other training as relevant to health and wellbeing projects as they are developed.
- Enhanced DBS clearance through the DBS Update Service – or willingness to undergo DBS application to achieve enhanced clearance.
- Up-to-date IT skills and a high standard of written English and maths.
- Excellent organisational skills and the ability to pay close attention to detail.
- Good communication and interpersonal skills to both internal and external audiences.
- Ability to be flexible, plan, prioritise and manage workload and deadlines.
- Ability to help individuals prioritise and action plan to successfully achieve their objectives.
- Ability to speak at meetings, make presentations, write reports and take minutes at both internal and external meetings.
- Good understanding and experience of Health and Safety, GDPR and Safeguarding policies.
- Understanding of diversity issues and commitment to equal opportunities.
- Access to own transport and a clean driving licence.
- Flexible attitude to working hours.
- Friendly and approachable personality with a sense of humour desirable.
For more information, please visit our website.
Applicants can apply by submitting a complete Application Form, which must cover details of the Job Description and Person Specification.
Please submit a completed Application Form by Thursday, 5th February 2026 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
We support local voluntary organisations, empower community groups, build local partnerships and improve residents’ lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
- Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
For the full job description, please download the recruitment pack.
Terms & Conditions:
Start date: TBC
Salary: £26,650 per annum
Location: Manchester & Trafford, based at the WomenMATTA women’s centre.
Working hours: 35 hours – Full time
Contract: Permanent
Rethink have an exciting opportunity to work for us delivering the new Connect to Work Individual Placement and Support (IPS) programme within County Durham. We are looking for an Employment Specialist to support individuals with health conditions, mental health difficulties, a disability or complex barriers to employment to gain, retain, or return to employment, following the IPS principles. You will also engage with and support local employers to enable work to be sustainable for individuals and by bridging workforce needs with local people. The roles will involve travelling around your allocated area to meet individuals in need of support offering a person centred approach and engaging with local employers who have workforce vacancies. You will work closely with and within healthcare settings and as part of a wider partnership of organisations to deliver the programme across the region.
Connect to Work is part of the National Get Britain Working strategy which is a new government funded programme. Within County Durham the initial programme is based upon the IPS model which looks to support people who would like to gain employment by delivering tailored support to move into the right job quickly and support to maintain employment.
The available role is a part time post (0.5 FTE – 17.5 hours per week) with days and times to be worked open to discussion and agreement with the successful candidate. This post is for a fixed term until 31st March 2028, with the possibility of an additional 2 year extension once funding is confirmed. There may also be the option to increase working hours as the programme progresses and referrals increase. A Driving licence and car are essential to carry out this role.
To Apply please fill out the application questions and upload your up to date CV detailing your knowledge, experience and reason for applying.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Royal Liverpool Philharmonic is now seeking an exceptional and visionary Director of Development to lead its fundraising at a pivotal moment in its evolution. This newly created senior role reflects a step change in ambition as the organisation embarks on an exciting new chapter of growth, partnership and global profile. Reporting to the Chief Executive and sitting on the Executive Team, the Director of Development will inspire and lead a talented development team while playing a central role in shaping the organisation’s future direction. You will spearhead major fundraising initiatives, including a landmark capital campaign to realise plans for a new recording, rehearsal and creative centre — envisaged as an “Abbey Road of the North” — designed to support future talent, innovation and the wider creative economy of the Liverpool City Region. Alongside this, you will help secure the long-term success of Royal Liverpool Philharmonic’s award-winning artistic, learning and community programmes.
The successful candidate will be a dynamic, relationship-driven leader with a strong track record of securing transformational income within complex, mission-led organisations. You will bring strategic vision, deep knowledge of the philanthropic landscape, and the confidence to unlock new sources of support from individuals, trusts, foundations and corporate partners. Crucially, you will play a leading role in articulating a clear, compelling and cohesive external narrative for Royal Liverpool Philharmonic — one that brings together its heritage, ambition, social impact and future aspirations — and ensure this story resonates powerfully with funders, partners, civic leaders and audiences. Passionate about music and culture, you will be an inspiring leader, a trusted advisor to the Board and Executive, and a persuasive ambassador for an organisation that exists to enhance and transform lives through music.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Connectors programme is an exciting partnership between Community Links, Aston Mansfield, Mind in Tower Hamlets, Newham and Redbridge, and the NHS East London Foundation Trust (ELFT).
Community Connectors work alongside ELFT under what is called the Mental Health Transformation Programme. The ethos of the programme is recovery focused, exploring needs through complexity (rather than diagnosis), a focus on a person’s strengths and assets, and on the wider determinants of health and wellbeing.
The role involves providing holistic support to people suffering from a serious mental illness or SMI. Service users will have a single or range of diagnosed conditions, will be known to ELFT and will therefore have a range of needs, including symptoms of anxiety or depression, or have a diagnosis of schizophrenia. Specifically, the Community Connector will work with multi-disciplinary teams (MDTs) who sit within primary care networks or PCNs (clusters of GP practices) across Newham, and will support people in accessing appropriate local services, embodying a true example of wrap around support.
Above all, the Community Connector will be a strong networker who is able to engage multiple stakeholders for the betterment of service user welfare and outcomes.
Qualifications
Essential competencies
- University degree and/or personal specification
- Local knowledge of services, provisions, and issues faced by people suffering from mental health
- Experience working with stakeholders and partnerships.
- A commitment in implementing the mission and values of Aston-Mansfield
- Any other duties deemed relevant to your role.
The client requests no contact from agencies or media sales.
Our Time Charity is seeking an experienced Corporate Fundraiser to help grow vital income through meaningful, long-term partnerships with businesses and corporate supporters.
This role plays a key part in delivering our fundraising strategy by connecting purpose-driven organisations with our mission to support children and families affected by parental mental illness. You will build and steward corporate relationships, develop partnership and sponsorship proposals, and represent Our Time Charity to external audiences.
Working closely with the CEO and wider team, you’ll help secure funding that directly supports our KidsTime Workshops and wider programmes – enabling children to feel supported, understood and less alone.
This role is ideal for someone with experience in corporate fundraising, relationship management or partnerships, who enjoys building connections, telling compelling stories, and turning shared values into lasting impact.
To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.
Our mission is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Gordon Moody, we believe in second chances, renewed hope, and building a future free from gambling harm. As the UK’s leading charity dedicated to supporting those severely affected by gambling-related harm. We provide specialist residential treatment and holistic support to help individuals on their recovery journey.
About the Role:
We’re looking for a Gambling Therapist to provide vital therapeutic support to individuals recovering from gambling addiction. You’ll support residents from assessment through to aftercare, helping them work towards long-term recovery and independent living.
Responsibilities:
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Deliver one-to-one and group therapy using CBT, Motivational Interviewing, and Person-Centred approaches
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Manage a caseload and maintain accurate case notes
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Work closely with the wider team to ensure seamless care and support
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Identify and manage risks, safeguard concerns, and referrals
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Contribute to programme development and continuous improvement
Qualifications and Experience:
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Level 4 Diploma in Counselling (BACP registered)
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Training in CBT and/or Motivational Interviewing
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Experience in addiction, mental health, or residential care settings
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Strong communication, organisation, and record-keeping skills
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Commitment to person-centred, recovery-focused care
What We Offer:
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A supportive, mission-led team
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Ongoing training and professional development
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Opportunities to shape and grow within a pioneering charity
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A workplace where your work truly changes lives
Ready to make a difference?
Apply today and join us in supporting recovery, restoring hope, and rebuilding lives.
The client requests no contact from agencies or media sales.
Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.
About The Role
WWT is the charity for wetlands.
This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.
Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.
You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.
You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.
About You
To join as our Assistant Director of Operations, you will need to evidence:
- Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
- Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
- Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
- The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
- An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
- A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
- Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Closing Date: 23rd February 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Location: Moreton-in-Marsh Office or Remote (UK-based candidates)
Contract type: Full-time or part-time, minimum of 3 days per week (to include some Fridays)
About Us
Forest Peoples Programme (FPP) is a human rights charity that supports tropical forest peoples to protect their lands and livelihoods. We have 70 people on the team including human rights lawyers, anthropologists and social scientists working with communities and local organisations around the tropical belt. Up to half of the team live and work remotely. We are looking for a Logistics and Administration Officer to join the Administration team. For a full list of duties, please see the Job Description below. The successful candidate will be highly organised, proactive, and able to manage multiple tasks efficiently. An interest in the work of FPP and previous experience in logistics, travel coordination, or office administration is essential, while experience working with international teams and managing events or field operations would be a strong advantage.
Key Responsibilities
Travel & Logistics
- Coordinate international and domestic travel for staff, consultants, and partners (including travel, flights, visas, accommodation, insurance).
- Support with preparation of Visa applications.
- Ensure compliance with organisational travel policies and donor requirements.
- Maintain relationships with travel providers and negotiate cost-effective arrangements.
- Support logistics for workshops, conferences, and field trips, including registrations, venue booking and equipment procurement.
- Assist with monitoring and ordering travel equipment inventory including first aid, GPS units and other field equipment.
- Financial administration and liaising with the finance team.
Administration
- Provide day-to-day administrative support to the organisation.
- Work closely with the operations team, including HR and IT.
- Manage office supplies, contracts, and service providers.
- Assist with document preparation, filing, and record-keeping.
- Set up and coordinate Zoom meetings.
- Assisting with Zoom meetings including break out rooms, interpretation function etc.
- Assist with preparations for staff meetings.
Person Specification
Essential Skills & Experience
- Proven experience in travel coordination, logistics, or administration (preferably in NGOs or international organisations).
- Proficiency in Microsoft Office including Excel.
- Strong organisational and multitasking skills with attention to detail.
- Excellent communication skills.
- Ability to work under pressure and adapt to changing priorities.
Desirable
- Experience working in the charity sector or similar.
- Awareness of financial admin requirements.
- Familiarity with travel safety and security protocols.
- French/Spanish languages an asset.
What We Offer
- Occasional travel opportunities.
- Opportunity to contribute to meaningful global human rights work.
- Collaborative, multicultural team environment.
- Flexible working arrangements.
- Enhanced sick leave and maternity/paternity leave.
- 25 days (pro rata) annual leave, plus UK bank holidays and the days between Christmas and New Year.
- Office with free parking, electric vehicle charging point and close proximity to the train station.
To apply, please visit our website.
Closing date for applications: Monday 16th February, 5pm UK time.
Potential interview date: Wednesday 4th March 2026.
We value collaboration, diversity, and the unique contributions of each individual, and welcome applications from candidates of all backgrounds and experiences. This role is based at our Moreton-in-Marsh office, with flexible remote working options for UK-based candidates. To be considered for this role, applicants must have the right to work in the UK at the time of application, as we are not able to sponsor visa applications.
Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities.
The Programme Lead is responsible for the design, delivery, and development of community-based wellbeing and mental health programmes. The role ensures services are safe, inclusive, trauma-informed, and responsive to community needs, supporting individuals to improve their mental health, resilience, and quality of life. The postholder will lead programme delivery, manage staff and volunteers, build partnerships, and contribute to monitoring, evaluation, and funding requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Regional Fundraising and Corporate Partnership Officer
Location: Remote
Hours: 37.5 per week
Salary: circa £35,500 per annum
Reporting to: Head of Fundraising
Term: Permanent
Aquilas is delighted to be partnering with a wonderful health charity that funds life-changing services and vital research to recruit an exciting newly created Regional Fundraising and Corporate Partnership Officer to join their ambitous fundraising team.
About the role:
To generate sustainable income and grow our community of supporters through regional fundraising campaigns, community fundraising, local trusts and corporates, and regional membership recruitment. This role also supports project-specific giving, ensuring alignment with our priority impact areas, such as raising awareness, patient services and glaucoma research.
This newly created role is a great opportunity for someone who thrives on building local relationships, developing meaningful partnerships, and generating income through regional fundraising, community engagement, and project-based giving.
As Regional Fundraising and Partnerships Officer, you’ll be joining our small but ambitious fundraising team, working alongside colleagues across the UK to build strong regional relationships and drive local fundraising activity.
Key Responsibilities:
- Building connections with regional corporates, trusts, and community groups
- Developing and supporting local fundraising campaigns and events
- Growing our regional membership and supporter base, helping people connect more deeply with our work
- Sharing stories of impact to inspire giving and build long-term relationships with donors
- Your ability to build relationships, spot opportunities, and tell compelling stories will be central to our success
About you:
You will bring proven experience in fundraising – whether community, corporate or trusts alongside strong relationship-building and stakeholder engagement skills. You’ll be confident writing compelling proposals and supporter communications, comfortable managing multiple priorities, and motivated by making a tangible difference through locally driven fundraising.
To Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button
Applications will be reviewed on a rolling basis
Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applicationsfrom all suitably-qualified candidates. We are truly invested in our candidates and being supportive and informative throughout the application journey
Are you an enthusiastic, resilient, and committed HR Advisor looking for your next challenge?
We are looking for an experienced HR generalist who also has experience of employee relations and writing people policy within a not for profit environment? Are you familiar with working within a unionised environment. If so, we would love to hear from you.
The ideal candidate will be a strong team player, creative and solutions focused with the ability to think innovatively and respond flexibly to changing situations. You'll be the first point of contact for HR queries, responding via in-person meetings, MS Teams, phone, and email. Your excellent interpersonal and communication skills will help you build strong working relationships across the organisation.
You will have proven experience working in a busy HR environment with solid understanding of HR policies, employment law, and best practices. Importantly, you will also be experienced advising on employee relations issues. Managing an active caseload effectively, you’ll be organised and have great problem-solving skills.
Please apply here in the first instance with a cover letter that demonstrates your policy writing, and/or ER caseload experience.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact Catherine Bunting at Prospectus.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Programme Assistant, Enquiries
Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence)
Salary: £30,000
Type of contract: Permanent
Start date: 16th February 2026 or shortly thereafter
Benefits:
• Challenging and rewarding work, always life-changing, sometimes lifesaving
• Competitive salary
• Team and individual training opportunities
• Commitment to performance and personal development
• Hybrid working, home and office (minimum 2 days each week in the office)
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
• 25 days plus Bank Holidays annual leave entitlement
• 8% employer pension contribution
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries.
Role & Responsibilities
Casework
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Signposting prospective applicants to the application form.
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Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.
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Escalating complex cases to the Team Leader as required.
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Maintain accurate and GDPR-Compliant records of casework activity.
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Researching international affairs to develop understanding about risks applicants face.
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Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants.
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Attend weekly case review meetings with the team.
Administration
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Provide general administrative and logistical support, including answering phone enquiries.
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Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara.
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Signpost enquiries to relevant colleagues internally and to other organisations where applicable.
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Contribute to report writing.
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Present and collect data on general enquiries and applications to the Programme.
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Ensure safekeeping of confidential information.
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Maintain excellent detailed records of correspondence, documents, and activities.
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Provide administrative support to colleagues on projects as required.
Managerial Support
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Contributing to Fellowship Programme policy changes and decision-making.
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Provide advice and guidance to colleagues.
Ad Hoc Responsibilities
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Show adaptability and willingness to take on additional work when necessary.
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Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues.
Person Specification
Essential:
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Bachelor’s degree
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Fluent English (spoken and written)
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Proactive with a willingness to learn
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Confident and empathetic with strong interpersonal and communication skills
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Ability to work under pressure in a fast-paced environment
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Keen team player who is ready to support and help colleagues
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Excellent record keeping and attention to detail
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Ability to work independently and in a team
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Good time management with ability to prioritise and independently work to deadlines
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Understanding of issues of confidentiality
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Interest in and commitment to the work of Cara
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Confident use of Microsoft package
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Awareness of current global issues
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Ability to handle difficult conversations with sensitivity and resilience
Desirable
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Master’s or equivalent experience
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Casework experience
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Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered
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Salesforce/CRM software experience
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Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity
Please send a CV and cover note in response to the four screening questions. Applications that do not follow this guidance will not be considered.
Please respond to the following questions in your cover letter.
1. What draws you to Cara and the work of supporting at-risk academics, and how does your experience and skills relate to this role? (max 500 words)
2. Tell us about a time where you had to balance multiple urgent tasks. (max 300 words)
3. Tell us about a time when you worked with sensitive personal data. (max 300 words)
4. Name 3 things you think it would be important to consider when working with people who've experienced war or displacement like those who apply for Cara support. (max 300 words)
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF PARTNERSHIPS & DEVELOPMENT
About Us
Portobello Business Centre (PBC) is a not-for-profit organisation that helps people start, grow and scale successful businesses.
For 30 years, we have been committed to social mobility, inclusion and entrepreneurship and have supported thousands of businesses. Alumni include household names such as Charlie Bigham’s, Innocent Drinks and Karen Millen, as well as countless sole traders and early-stage founders.
We are a small, ambitious, growing team working to deliver a new organisational strategy and expand our impact.
About You & The Role
You are a natural builder who enjoys closing deals, developing relationships and creating meaningful social impact. You will shape and lead PBC’s first dedicated fundraising function, building a portfolio from the ground up with limited existing donor relationships.
The role focuses on securing six-figure corporate partnerships and cultivating high-net-worth individual donors, alongside a smaller trusts and foundations portfolio. You thrive in a strategic, relationship-led role and are comfortable using a broad range of fundraising approaches.
Working closely with the leadership team, you will secure funding to support long-term sustainability and expand PBC’s impact across London and beyond. Initially the sole fundraiser, you will have the opportunity to develop and lead a team as the function grows.
Key Responsibilities
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Fundraising Strategy Delivery: Take ownership of multi-year fundraising strategy working closely with the CEO and Board to diversify and increase revenue streams that support PBC’s service expansion and reach
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Relationship Management: Research, identify and cultivate funding opportunities from companies and high-net-worth individuals, alongside trusts and foundations
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Trusts & Foundations: Oversee the grant pipeline, with external support for high-value applications and build relationships with decision-makers
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Develop Compelling Fundraising Material: Collaborate with CEO and wider team to evidence, quantify and articulate PBC’s social value using data and storytelling to position PBC as a high-impact partner for donors and partners
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Performance Monitoring & Reporting: Track and evaluate fundraising performance against financial and operational targets. Provide regular updates to the CEO and Board, ensuring compliance with fundraising regulations, sector and the Chartered Institute of Fundraising best practices
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Proactive Self Starter: Though collaborative, you are motivated to build and maintain momentum, identify and create opportunities and take full ownership of projects from initial idea to delivery
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Commercial Development: Support development, sales and delivery of commercial income strategy, specifically helping to grow the paid membership scheme and securing sponsorship for commercial programmes and offers
Benefits
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Annual Leave: 21 days’ paid annual leave, plus UK public and bank holidays.
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Christmas Closure: Additional 10–14 days of paid leave as the office closes between Christmas and New Year.
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Season Ticket Loan: Interest-free season ticket loan available to support travel costs.
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Training & Professional Development: Access to relevant fundraising, partnerships and leadership training, including external courses, sector events and conferences.
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Supportive working environment: A small, collaborative and ambitious team.
#Fundraising #HeadOfDevelopment #Partnerships #CorporateFundraising #CorporatePartnerships
#SeniorFundraising #SocialImpact #London
Please submit a CV of maximum 2 pages only.
We empower aspiring entrepreneurs from every background with the skills, support and community to build thriving businesses that power the UK economy.
The client requests no contact from agencies or media sales.


