99 Client services officer jobs

People Partner & Service Lead

Closing date: 23th September 2026
Interview date:6th October 2026
Department: People

Location  - Across both Sites – Erdington and Selly Park
Hours: 37.5 
Duration: Perm

Salary: Corporate Band B up to £50,000 per annum

DBS:  Basic

Lead with purpose. Support with compassion. Make a difference every day.

We are recruiting a People Partner & Service Lead to provide leadership for our People Team and help deliver an exceptional colleague and volunteer experience across Birmingham Hospice.

At Birmingham Hospice, our people and volunteers are at the heart of everything we do. This is an exciting opportunity for an experienced and proactive People professional to lead a dedicated team while partnering with managers and leaders across the organisation to deliver high-quality, people-centred services that support the attraction, recruitment, engagement, retention and reward of our people.

Working closely with the Head of People, you'll lead the day-to-day delivery of our People services, providing expert advice, coaching and support across a wide range of people matters, including employee relations, performance and organisational change. You'll combine operational leadership with strategic influence, helping to shape our people practices, develop our workforce and support the delivery of our People Strategy.

We're looking for someone with strong employee relations expertise, a passion for helping people thrive, and the ability to build trusted relationships across the organisation. In return, you'll play a key role in ensuring Birmingham Hospice remains a great place to work and volunteer, while contributing to a culture where colleagues and volunteers can deliver their very best.

What you'll bring

· CIPD level 5 qualification or equivalent supported by extensive practical experience

· Significant experience working within a People function, with strong employee relations expertise

· Knowledge across key People disciplines, including recruitment, learning and development, employee engagement, organisational development and policy development

· Experience leading, coaching and developing high-performing People teams

· Strong stakeholder management skills, with the ability to build credibility and influence at all levels

· Excellent organisational skills, with the ability to manage multiple priorities and work effectively at pace

· A proactive, pragmatic and solutions-focused approach

· Experience supporting organisational change, workforce planning and service improvement

· Confidence using people data and insights to inform decision-making and drive improvement

· A commitment to delivering high-quality, customer-focused People services

What we offer

· The opportunity to make a meaningful impact in a values-led organisation where people and volunteers are at the heart of everything we do

· A varied and rewarding role that combines operational leadership with strategic influence across the people agenda.

· The opportunity to shape and enhance the colleague and volunteer experience across Birmingham Hospice

· A supportive, collaborative and inclusive culture that encourages innovation, development and wellbeing

• Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
• Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage

At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for over 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and discover renewed hope and purpose. 

We are looking for a committed Christian to join our Recovery Coordination Team as a Recovery Officer. This is a rewarding and varied role at the heart of our recovery programme, providing practical, emotional and spiritual support to men seeking freedom from addiction. 

As a Recovery Officer, you will act as a keyworker for residents, helping them navigate their recovery journey, achieve personal goals and overcome challenges along the way. You will work closely with residents, colleagues, families, commissioners and external agencies to coordinate support and ensure each individual receives the care they need to thrive. 

This is an exciting opportunity for someone who is passionate about recovery, enjoys building meaningful relationships and wants to make a genuine difference in people's lives every day.

Benefits

• 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service. 
• Company pension. 
• Employee Assistance Programme (EAP).
• Death in service benefit. 
• Meals provided whilst on site. 
• Ongoing training and development opportunities. 
• Supportive supervision and appraisal process.

What will you do?

• Act as a keyworker, providing personalised support to assigned residents. 
• Develop, monitor and review care plans and risk assessments.
• Support residents in achieving programme goals and progressing through the stages of recovery. 
• Conduct resident inductions and provide ongoing guidance and encouragement.
• Coordinate move-on planning and support residents to prepare for independent living.
• Liaise with families, support networks and partner agencies. 
• Work closely with healthcare professionals, probation services, local authorities and other stakeholders. 
• Monitor resident wellbeing, behaviour and engagement with the programme. 
• Carry out drug and alcohol testing, room searches and other safeguarding responsibilities in line with policy. 
• Dispense medication following training and competency assessment. 
• Contribute to resident reviews, reports and multi-agency meetings. 
• Support admissions by conducting assessments and interviews with prospective residents. 
• Maintain accurate records and ensure compliance with data protection requirements. 
• Participate in the Christian life of the organisation, including prayer meetings, fellowship gatherings and celebrations. 

What are we looking for?

• Experience working with vulnerable adults, addiction recovery, rehabilitation, social care, housing or related services.
• Understanding of the challenges faced by people recovering from addiction.
• Strong organisational, administration and record-keeping skills. 
• Excellent verbal and written communication skills. 
• Ability to build positive, professional relationships with residents and external agencies. 
• Experience of care planning, risk assessment or keyworking is desirable.
• Ability to work both independently and as part of a team. 
• Good boundaries, conflict management and problem-solving skills.
• Good IT skills, including Microsoft Office and case management systems. 
• Full UK driving licence. 
• Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values. 

About You

You will be someone who genuinely enjoys helping people grow, overcome challenges and achieve lasting change. You will be compassionate and resilient, able to support residents through difficult situations while maintaining appropriate professional boundaries.

You will be organised, adaptable and comfortable working in a dynamic residential environment where no two days are the same. Most importantly, you will be passionate about seeing lives transformed and committed to supporting men as they rebuild their lives free from addiction.

We welcome applications from people in recovery who can demonstrate appropriate stability and readiness for the responsibilities of the role.

As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their faith journeys, seeking the guidance of the Holy Spirit in all key decisions.

Our Christian Ethos

Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation. 

Safeguarding

Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check including a check against the Adults' Barred List due to the nature of the role.

About Yeldall Manor

For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope. 

This is more than a job. It's an opportunity to walk alongside people at one of the most important moments of their lives and help them discover a future filled with hope, purpose and lasting recovery.

As Communications and Campaigns Officer, you will raise the profile of Action Foundation to champion our services for refugees and asylum seekers across the North East. Working closely with staff, volunteers and clients, you’ll gather stories and lead on lived experience storytelling. You’ll also coordinate our campaigns (including fundraising), media relationships and digital channels (social media, website & newsletters) to strengthen public awareness of the issues affecting the people we serve.
You’ll be part of our Business Development & Communications Team, contributing to creative campaigns, growing our audience, and helping us build stronger connections with supporters, donors, fundraisers and partners. This role is perfect for someone who is organised, collaborative and passionate about clear, impactful communication that drives real change.
 

Reports to: Business Development and Communications Manager
Hours: 35 hours per week full time
Location: Newcastle office with option for hybrid working (minimum 3 days per week in the office)
Contract: Permanent contract, subject to passing a 3-month probation period
Salary Scale: £28,683.57 - £31,669.91 per annum plus 6% pension contribution
Annual Leave: 28 days + English Bank Holidays
Other benefits: Flexible working, hybrid model, access to Employee Assistance Programme & clinical supervision

Organisational context
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. The charity delivers its services across the Tyne & Wear region with our main offices being in Newcastle Centre, close to the Quayside. Over 20 years, the charity has grown to support more than 3,000 people a year with approximately 80 volunteers, 30 staff and a turnover more than £1.5 million.
This is an exciting opportunity to join Action Foundation at a pivotal point in our strategy development. Alongside delivering engaging communications and campaigns, you will help shape how we tell our story, challenge misconceptions, build understanding of migration issues and strengthen our profile across the region. You will be comfortable balancing long-term planning with responding to emerging opportunities, trends and media stories.

Application deadline is 12 noon on 15th October 2026.
Shortlisted candidates will be invited to a first stage informal interviews will be held online 2nd November giving you a chance to ask any questions about the role.
Second stage interviews are planned to be held in person on w/c 9th November at Action Foundation, Melbourne Street, Newcastle upon Tyne, NE1 2JQ.

Duties & Responsibilities
Communications and Campaigns Strategy:
- Create and deliver an ambitious Communications and Campaigns strategy, aligned with our organisational goals and Business Development strategy.
- Track performance and report back to the Business Development and Communications team on how we improve engagement and achieve impact.
Communications and Storytelling
- Tell powerful human stories to combat othering and challenge the hostile environment.
- Ensure ethical storytelling principles and organisational safeguarding, GDPR and consent policies are strictly followed.
- Create engaging written content including social media, website and email channels that grows our audience and deepens engagement.
- Keep up to date with current affairs, including developments within the migration sector and public debate, identifying opportunities to join relevant conversations and amplify our voice.
Media & Stakeholder Engagement:
- Liaise and advise on Crisis Communications, including challenging misinformation and harmful narratives.
- Develop and nurture journalist relationships, secure media coverage and respond to media requests.
- Write press releases, organise media interviews and brief staff and clients in line with safeguarding and consent guidelines.
- Produce and disseminate promotional materials (impact report, leaflets, brand assets), working with designers, filmmakers and photographers as needed.
Campaigns & Fundraising Coordination:
- Identify opportunities to respond to emerging trends, policy developments and public debates, turning moments of attention into meaningful engagement.
- Lead on and maximise fundraising campaigns that inspire supporters and strengthen our public image, including Regular Giving, Legacy Giving, Great North Run and Winter Appeal.
- Collaborate across the sector to build partnerships and coordinate collective responses within the wider campaigning landscape.
- Support volunteers, fundraisers and other campaigners to tell their stories and amplify their impact.
Other
- Supervising volunteers and media/communications placement students.
- Work with the Business Development Team to provide stories of impact and other content as requested for funding applications, progress reports or other reports/presentations.
The above is not an exhaustive list of duties but a key summary of the main responsibilities of this post.
 

Personal Specification/Key Competencies
Experience & Qualifications:
- A track record of creative writing to raise awareness or report on issues and events Essential
- An eye for identifying stories and an ability to sensitively interview vulnerable people Essential
- Confident in a media environment and gaining good public relations and media coverage Essential
- Responding to Crisis Communications including myth busting and finding media press
allies Desirable
- Coordination of successful campaigns Essential
- Working with designers and filmmakers to produce printed, online and film content Desirable
- Supporter development and fundraising experience Desirable
- Formal qualification in Journalism or equivalent demonstrable experience Desirable
- Supervising volunteers and/or placement students Desirable
- English Language proficiency at A Level (or equivalent) Essential
Skills:
- Initiative and a creative approach to problem-solving Essential
- Ability to work strategically while delivering operational communications strategy Essential
- Ability to identify opportunities to contribute to public conversations Essential
- Strong editorial, proofreading and quality-control skills Desirable
- Interpersonal, teamwork, negotiation and organisational skills Essential
- Good IT skills and ability to work with Microsoft 365 Essential
- Good written and verbal communication skills Essential
- The ability to plan and deliver against targets Essential
- Analyse communications performance and use insights to improve future activities Essential
- The ability to prioritise and work well under pressure, including in a Crisis environment Essential
- Graphic design skills using Canva or similar platforms Desirable
- Photography, videography or basic content production skills Essential
- Knowledge of media monitoring and social media analytics tools Essential
Personal qualities:
- To be committed to supporting vulnerable migrants, including centring lived
experience and amplifying underrepresented voices Essential
- Emotional resilience and the ability to engage appropriately with potentially distressing
stories and experiences Essential
- Reflects on practice and seeks support when needed to sustain wellbeing Essential
- Absolute integrity with a commitment to transparency and openness Essential
- To be supportive of the culture and values of the charity Essential
- Interest in current affairs, combating misinformation on migration, refugees and
asylum seekers Essential

Note: We welcome applications from people of all backgrounds and abilities. We particularly encourage applications from people with lived experience of migration or the asylum system.
This role involves regular engagement with people who may have experienced trauma, displacement and significant barriers. We are looking for someone who can approach this work with sensitivity, professionalism and appropriate personal boundaries whilst communicating their own wellbeing. Action Foundation is committed to supporting staff through clinical supervision, wellbeing support and an Employee Assistance Programme.
This post requires a valid right to work in the UK (Action Foundation does not hold a UK Sponsorship Licence), a DBS check, and two satisfactory references.

Self-Employed Associate – General Practice Surveyor

Based in the Midlands & North of England

Key details

• Salary: £250 per day.
• Start date: By mutual agreement
• Location: Home-based, with travel for site visits as required
• Working hours: Flexible, subject to agreed project deadlines
• Reporting to: Head of Property Consultancy
• Qualification: RICS-qualified Chartered Surveyor

• Professional indemnity insurance:  The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.

• DBS clearance: Provided by the Ethical Property Foundation

About the Ethical Property Foundation

The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.

We are seeking an experienced self-employed Chartered Surveyor to join our team and lead development and project management work.

The role

We’re seeking Chartered General Practice Surveyors with experience in:

• Lease renewals and rent review advice
• Development of client property strategies
• Options appraisals
• Property acquisition advice
• Property disposal advice

You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.

Skills and experience

· educated to degree level or with equivalent academic or employment experience 

· Chartered Surveyor or equivalent professional qualification 

· minimum of fifteen years’  experience 

· experience of providing advice, including by phone / email 

· experience of communicating a technical subject to the lay person 

· experience of residential and commercial property sectors 

· a proven track record in the delivery of high-quality outputs 

· knowledge or experience of building surveys from a charity perspective 

· experience of working as a consultant 

· interest in, and appreciation of, ethical considerations relating to property 

· experience of working in a small team 

· excellent written and spoken communication skills and computer literate 

What we offer

Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.

You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.

Deadline for Applications:

Thursday 1st October with interviews being held remotely on Teams on Thursday 15th October.

Your covering letter should explain:

• Why you would like to work with the Ethical Property Foundation.
• What you can offer our clients.
• Your voluntary sector and professional experience.

Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Commercial & Events Officer to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.

The Commercial & Events Officer plays a key role in raising income for the Charity by supporting the Commercial & Events Manager in planning, organising and delivering corporate stewardship, community engagement and fundraising events (including virtual). This work will support the delivery of mutually beneficial KPIs with aligned partners, which will deliver incremental net income, awareness, supporter leads and value for the Society. The role will initially focus 75% of time on community and events and 25% on corporate stewardship, though this split may adapt to meet operational demand. 

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.)

Please download the attached recruitment pack to view the full job description and more information.

Some information about us

Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave
•    A generous Employee Referral Scheme (refer a friend and earn up to £250) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Flourish Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Death in Service (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.  

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment. 

Programme Officer

We are looking for a proactive, organised and skilled Programme Officer to support the Catholic Mission Network (CMN) Programme, a national 3-year initiative dedicated to encouraging and equipping Anglo-Catholic parishes for growth.

This is an exciting opportunity to play a key role in the delivery of a nationally funded programme, working alongside clergy, lay leaders and senior church stakeholders to: facilitate training, communications, events, and resource development to support parishes and priests affiliated to the society.

If you are an experienced administrator with excellent communication skills, strong attention to detail and a passion for supporting effective programmes, we would love to hear from you.

Position: Programme Officer

Location: Hove/Hybrid

Salary: £16,000-£19,000 per annum (pro-rata FTE £32,000-£38,000 pa)

Hours: Part-time, 18.75 hours per week (flexitime available)

Contract: 3 year fixed term contract

Closing Date: 27th September 2026

Interview Date: Hove on 8th October 2026.

About the Role

The society is an ecclesial body that exists to promote and sustain the Anglo-Catholic tradition within the life and mission of the Church of England.

Reporting to the National Missioner, the Programme Officer will support the day-to-day delivery of the Catholic Mission Network programme. The role combines administration, communications, event coordination, database management and online resource management.  You will be the first point of contact for programme enquiries and will help ensure that CMN activities are delivered efficiently and effectively.

In this role you will:

• Act as the first point of contact for programme enquiries and support the smooth running of the CMN programme.
• Produce and distribute a monthly e-newsletter.
• Manage and update the CMN online resource hub.
• Organise and promote meetings, training events and support the delivery of online and in-person training events and conferences.
• Work with regional contacts to develop and maintain a central database of Society parishes and clergy.
• Monitor expenditure and assist with budget tracking and reporting.

About You

We are looking for someone who has:

• Experience in administration, communications and programme coordination.
• Experience of organising meetings, events and online activities.
• Experience of managing budgets, databases and producing reports.
• Strong IT skills, including Microsoft Office, Intranets and video conferencing platforms such as Teams or Zoom.
• Excellent written communication and interpersonal skills.
• Strong organisational and project management abilities.
• The ability to work independently and manage competing priorities.
• Confidence working with a wide range of stakeholders, including senior church leaders.
• Knowledge and understanding of, and commitment to, the mission and ethos of the Church of England.

You can view full details of the in the job description and person specification when you apply.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Programme Officer, Programme Coordinator, Programme Administrator, Programmes Officer, Programmes Coordinator, Admin, Administration, Administrator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

Job Role: Housing Officer

Salary: £28,935 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Covering Somerset, B&NES and North Somerset

Additional information:

• Participation in an on-call, out-of-hours rota
• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Flexibility to work until 8:00 PM according to the project needs.

Please note, this role involves travel across the South West, including Somerset, B&NES, and North Somerset. As travel is a regular part of the role, please note that mileage and other travel expenses can be claimed back.

About Alongside:

Alongside is the new name for Julian House.

We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Housing Officer within our CAS3 (Community Accommodation Service Tier 3) project, you’ll be at the heart of supporting individuals leaving prison who might otherwise have nowhere to go. This is your chance to change lives every single day by providing safe, stable temporary accommodation at a crucial turning point in someone’s journey.

You’ll manage a dynamic caseload across the Southwest, working directly with people on probation as they transition back into the community. From helping someone settle into their temporary home to empowering them to build the skills and confidence they need to move on successfully; your support will be essential. No two days are the same — and every day is an opportunity to make a meaningful difference.

Responsibilities include:

• Collaborative Working: Build strong relationships with partner agencies, keeping them informed of any issues that may affect clients or their accommodation placements. Together, you’ll create a safer, more supportive environment for every individual.
• Welcoming New Clients: Be the first point of support for new arrivals — introducing them to their accommodation, helping them settle in, and clearly outlining expectations so they feel confident and supported from day one.
• Housing Management: Take pride in maintaining high-quality living environments. You’ll ensure properties are safe, secure, and well-kept, promptly identifying and reporting any repairs or maintenance needs to keep homes in top condition.
• Delivering Outstanding Support: Provide person-centred, strengths-based, and trauma-informed support that empowers clients, builds resilience, and helps them take positive steps toward independence.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Knowledge around the supported housing sector, ideally having worked with people on probation.
• Driving licence and access to a vehicle for work purposes.
• Willingness to work flexibly until 8pm, as needed, to support new arrivals into properties.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

BASED IN SWINDON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant

We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.

· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.

· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.

· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.

· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.

· Excellent communication, organisational, and IT skills.

· Experience in modern slavery support is desirable, but not essential as training will be provided.

Closing date: Thursday, 15 October 2026 at 10am

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

We are seeking an experienced leader to support and the assist the Board of Trustees to carry out the objectives and fulfil the mission of Roshni Ghar.

Job Title: Chief Executive
Contract: Permanent, 35 hours per week
Salary: £42,000 per annum
Location: Office based, Keighley BD21 2JH
Responsible to: Roshni Ghar Board of Trustees via the Chair of Trustees 
Language: Requirement for this position, is the ability to speak Urdu, Punjabi or Bangla.
Disclosure: The successful applicant will be required to have an Enhanced Disclosure and Barring Service check (Working with Vulnerable Adults and children)
Exemption: This post is restricted to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. (Due to the nature and sensitivity of the client group, it is an occupational requirement that the post holder be a woman. This is in accordance with Schedule 9, Part 1 of the Equality Act 2010.).

About Us

Roshni Ghar provides a culturally appropriate service to support the mental health needs of ethnic minority women in the Airedale area of Bradford Metropolitan District.

We utilise a service user informed approach that promotes recovery and well-being through participation, inclusion, and choice.

We help to tackle inequalities and promote equality and diversity in partner organisations.

We strive to continuously adapt and improve services to ensure they continue to meet the needs of the community served.

Our core services

We provide culturally and spiritually sensitive support for ethnic minority women experiencing mental and emotional distress, empowering them to engage more responsively with mainstream and other relevant services where they may experience barriers.

We do this through 1 to 1 key working, group work, including peer group support, promoting a better understanding of mental distress and mental health promotion and illness prevention, signposting and working with other services to promote the equality and diversity agenda.

We support and enable an active service user voice not only in developing our own services, but also in service development for other health and social care organisations.

We encourage social inclusion and promote access to educational and vocational opportunities.

We also provide a safe space for women to explore issues relevant to their mental health and well-being.

Key objectives of the post

The new CEO will enthusiastically support and assist the Board of Trustees in carrying out the objectives and fulfilling the Mission Statement of Roshni Ghar, work within and promote the service user led ethos of Roshni Ghar.

They will maintain and develop high-quality services which aim to reduce the emotional and mental distress experienced by ethnic minority women and exceed the current funding levels in order to expand the organisation. They will continue and further develop the commitment to ensure that Roshni Ghar provides a range of culturally appropriate activities and services and continue and further develop the strong track record of community engagement and the strong emphasis on partnership working.

Key areas of responsibility

• To have overall responsibility for operational, service and performance management issues.
• To provide support and help assist in the development of all members of Roshni Ghar.
• To be responsible for ensuring an excellent level of communication between all stake holders of Roshni Ghar.
• To be responsible for modelling and encouraging an attitude of trust, support and respect towards and between all parties involved in the organisation.
• To take overall responsibility for developing, implementing and reviewing policies and to ensure that all policies relating to induction and training are adhered to.
• To work alongside the Board of Trustees to continuously improve quality standards and the reputation of Roshni Ghar.
• To work closely with the Company Secretary and Chairperson to ensure that all actions are taken in accordance with the Articles of Association and applicable charity and company law.
• To participate in regular supervision and line manage a number of staff, students and volunteers

The CEO will work closely alongside all internal stakeholders of Roshni Ghar to plan, implement and evaluate the organisation’s Business Plan, as well as alongside the Board of Trustees to seek out, develop and evaluate new business opportunities. They will seek out and acquire new fundraising opportunities and, equally, to promote our services citywide.

This role will also improve and develop effective relationships with partner organisations, establish and develop profitable relationships and partnerships with funders, community mental health teams, and the wider voluntary sector and actively endorse and positively promote Roshni Ghar across all aspects of the media.

Management responsibilities will include ensuring financial sustainability and growth of the organisation and ensuring that Roshni Ghar continues to meet the high standards set by Funders. The CEO will be responsible for all activities relating to human resources and work alongside the Board of Trustees to develop and implement all organisational policies and procedures. They will also actively ensure that all feedback procedures and communications are operating effectively and perform any other tasks as identified by the Trustees, and commensurate with the grade of this position.

The successful candidate will have a relevant professional qualification, proven experience in leadership and developmental management in one or more organisations, experience of managing Budgets, Risk, Quality and safety as well as experience of leading outcomes-based management processes. They will be able to speak Urdu, Punjabi or Bangla , will have worked in a mental health setting with ethnic minority women and will be familiar with changing statutory care funding requirements and the social, medical and public health models of mental health.

Essential skills and abilities for this position include resilience, high level interpersonal and relationship building, communication and presentation skills, financial scrutiny, people management skills, interpersonal and relationship building skills alongside data analysis, reporting and data use.

The CEO will be committed to service-user involvement in the design, delivery and review of services, an inclusive approach which welcomes and relates to people from many different backgrounds, have a positive attitude towards those with mental health difficulties and able to respect and value people unconditionally and an optimistic and motivational for people with mental health difficulties.

The closing date for this position is 23:59 on Tuesday 6th October.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position.

No agencies please.

Yellow Door is an amazing charity, changing lives for the better across Southampton and the wider Hampshire area. We support adults, families, young people and children affected by domestic and sexual abuse, providing specialist services that offer safety, support, recovery and hope. Our finance team plays a vital part in making that work possible, helping ensure our resources are well managed, our funding is properly recorded and our organisation remains financially strong and accountable. 

This role will support the smooth running of our finance function by helping to process income, expenditure, payroll information, reconciliations, funder records and financial administration accurately and on time. It is a great opportunity for someone who enjoys detail, deadlines and practical problem-solving, and who wants their finance skills to contribute to meaningful work in the charity sector.

You will be experienced in finance administration, bookkeeping or a similar role, with strong attention to detail and confidence working with financial information, spreadsheets and finance systems. You will support purchase and sales ledger work, reconciliations, payment processes, payroll information, Gift Aid, month-end tasks and accurate record keeping. You will also be comfortable communicating with colleagues across the organisation, helping them follow finance processes and ensuring queries are dealt with clearly and professionally.

Yellow Door is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and we expect all staff and volunteers to share this commitment. This post is subject to the appropriate recruitment checks.

We are an equal opportunities employer and are proud to be an inclusive place to work, where everyone can feel they belong and has something valuable to contribute. We warmly welcome applicants from all parts of our diverse community, particularly those from under-represented groups. Yellow Door works across Hampshire and is based near central Southampton.

Please note the closing date for this post is Wednesday 30th September 2026. We will keep the vacancy open until we have successfully appointed. Once your application has been reviewed, we will contact you to let you know if you have been shortlisted for interview.

Julie’s Bicycle is seeking a visionary, collaborative and values-led Chief Executive to lead the organisation into its next chapter.

About Julie’s Bicycle

Julie’s Bicycle is a pioneering not-for-profit organisation mobilising the arts and culture sectors to take action on the climate crisis. For nearly two decades, we have been at the forefront of the creative climate movement, working to put culture and creativity at the heart of climate action. We believe culture has the power to challenge, inspire and move people; to shape how we think, feel and act; and to help transform our future now.

Our work brings together cultural and environmental expertise to support practical action, build leadership, inform policy and strengthen collective impact. Through our programmes, tools, training, consultancy, campaigns and partnerships, we support artists, creative organisations, policymakers and changemakers to respond to the climate, nature and justice crises with confidence, imagination and purpose. To date, Julie’s Bicycle has worked with thousands of organisations and individuals, in the UK and globally, helping to equip people, places and policies with the knowledge and power to drive sustainable change.

Why this opportunity has arisen

This is a defining moment for Julie’s Bicycle. After 19 years of inspirational founding leadership, our Founder and Chief Executive, Alison Tickell, is stepping down from the role. As we approach our 20th anniversary, Julie’s Bicycle is renewing its strategy and theory of change. The climate, nature and justice crises continue to evolve, and so too must the leadership, partnerships and solutions needed to create meaningful change. This creates a significant opportunity for a new Chief Executive to honour a powerful legacy while shaping a bold, clear and ambitious next chapter for the organisation.

What we are looking for

We are looking for an exceptional Chief Executive who can provide strategic and organisational leadership, strengthen Julie’s Bicycle’s voice and influence, and ensure the organisation continues to deliver impact at the intersection of culture and climate. The successful candidate will work closely with an experienced Board and dedicated staff team to refine and deliver our next phase of strategy, sharpen our priorities, build sustainable income and communicate our distinctive value with clarity and conviction.

This is both an outward-facing and deeply organisational role. Externally, our next Chief Executive will be a visible and credible advocate across culture, climate and environmental networks, able to build partnerships, engage funders and policymakers, convene people around shared purpose, and speak persuasively about the role of arts and culture in responding to the climate crisis. Internally, they will inspire, empower and support a talented and values-led team, strengthening leadership capability, systems, decision-making and accountability while protecting the inclusive, creative and collaborative culture that makes Julie’s Bicycle special.

We are keen to hear from experienced senior leaders with a track record of organisational and people leadership, strategic development, partnership building and income generation. We expect our CEO to demonstrate a strong understanding of the relationship between culture, climate and wider social and environmental change, and to bring a deep knowledge and experience of the UK cultural landscape and key institutions and stakeholders, and/or a deep knowledge and experience of national and international climate policy and advocacy environments. However, we are also keen to hear from you if you are passionate about the intersection of culture and climate/environmental issues, but would benefit from a period of phased support to fully immerse yourself in the breadth of issues, sectors and contexts in which JB operates.  

This is an opportunity to lead a pioneering organisation with purpose and ambition: protecting what makes Julie’s Bicycle distinctive, strengthening the foundations that will help it thrive, and turning the power of culture into meaningful and lasting climate action.

To learn more about the opportunity and how to apply, please download the full appointment brief.

Closing Date:  18 October 2026

People Beyond Profit Conversations:  22 October2026 - 5 November 2026

JB Interviews:

First stage:  12 November 2026

Second stage:  19 November 2026

Self-Employed Associate - Building Surveyor

Based in the Midlands & North of England

Key details

• Salary: 50% to 60% of market value of survey report
• Start date: By mutual agreement
• Location: Home-based, with travel for site visits as required
• Working hours: Flexible, subject to agreed project deadlines
• Reporting to: Head of Property Consultancy
• Qualification: RICS-qualified Chartered Surveyor

• Professional indemnity insurance:  The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.

• DBS clearance: Provided by the Ethical Property Foundation

About the Ethical Property Foundation

The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.

We are seeking experienced self-employed Chartered Building Surveyors to join our team and lead project based opportunities, typical surveys include:

• Schedule of Condition
• Building surveys
• Planned Preventative Maintenance schedules

The role

We’re seeking Chartered Building Surveyors (or equivalent) with:

• Strategic thinking and reporting skills
• General practice and building surveying skills

You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.

Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland. Charitable rates for reports and surveys usually at 50% to 60% of market value.

Skills and experience

· educated to degree level or with equivalent academic or employment experience 

· Chartered Surveyor or equivalent professional qualification 

· minimum of fifteen years’  experience 

· experience of providing advice, including by phone / email 

· experience of communicating a technical subject to the lay person 

· experience of residential and commercial property sectors 

· a proven track record in the delivery of high-quality outputs 

· knowledge or experience of building surveys from a charity perspective 

· experience of working as a consultant 

· interest in, and appreciation of, ethical considerations relating to property 

· experience of working in a small team 

· excellent written and spoken communication skills and computer literate 

What we offer

Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.

You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.

Deadline for Applications:

Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.

Your covering letter should explain:

• Why you would like to work with the Ethical Property Foundation.
• What you can offer our clients.
• Your voluntary sector and professional experience.

The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

• Senior finance leadership role at the heart of policing
• Help shape the future of finance across South Yorkshire Police

About Our Client

South Yorkshire Police serves a diverse and vibrant region covering approximately 600 square miles and a population of almost 1.4 million people. With an annual budget in excess of £380 million and a workforce of over 5,000 officers and staff, the organisation plays a vital role in protecting communities and delivering essential public services across Sheffield, Barnsley, Rotherham and Doncaster. At its core, the Force exists to prevent crime and disorder, protect vulnerable people and target those who cause the greatest harm. It is already a high-performing organisation, with clear ambitions to continue improving services, embracing innovation and delivering the best possible outcomes for the public it serves. Finance is central to achieving those ambitions. Beyond stewardship and governance, the function plays a key role in providing insight, challenge and support to senior leaders, enabling informed decisions in an increasingly complex and financially demanding environment. Significant investment has already been made in systems, infrastructure and capability, creating strong foundations for the future. The focus now is on strengthening financial leadership, enhancing business partnering, driving continuous improvement and ensuring finance remains a trusted adviser across the organisation. Joining at this stage offers a genuine opportunity to influence the future direction of finance within South Yorkshire Police and contribute to the delivery of safer communities across the region.

Job Description

Reporting to the Chief Finance Officer, you will provide leadership across the Finance function whilst supporting the fulfilment of statutory responsibilities as Deputy S151 Officer. Leading a multidisciplinary team of approximately 40 finance professionals, you will oversee a broad portfolio that includes financial business partnering, management accounting, financial accounting, payroll, pensions, exchequer services, insurance and organisational infrastructure.Working closely with the Chief Officer Team and senior stakeholders across the Force, you will provide expert financial advice on complex organisational decisions, support long-term financial sustainability and help ensure resources are deployed effectively to deliver the greatest possible impact for communities across South Yorkshire.Key responsibilities
 

• Deputise for the Chief Finance Officer and undertake Deputy S151 responsibilities.
• Lead and develop a multidisciplinary finance team of circa 40 colleagues.
• Provide strategic financial advice to Chief Officers and senior stakeholders.
• Ensure effective financial planning, reporting and governance arrangements.
• Drive value for money, continuous improvement and organisational performance.
• Oversee business partnering, financial accounts, payroll, pensions and exchequer services.
• Support delivery of the medium-term financial strategy and capital programme.
• Build strong relationships across the Force, SYMCA and external partners.

The Successful Applicant
We are seeking an accomplished and values-led finance professional who combines strong technical credibility with exceptional leadership and relationship-building skills.

You will be comfortable operating within a complex, high-profile and publicly accountable environment, balancing strategic thinking with effective operational delivery. 

You will bring:

• A recognised CCAB professional accountancy qualification (CIPFA, ACA, ACCA, CIMA or equivalent)
• Significant senior finance experience within a large, complex public sector organisation
• Experience of leading and developing large high-performing teams
• Strong influencing, negotiating and stakeholder management skills
• A track record of driving change, continuous improvement and organisational performance
• Experience of developing effective partnerships to deliver robust financial management and value for money
• The ability to communicate complex financial issues clearly and credibly to a wide range of audiences
• Resilience, sound judgement and the ability to operate effectively within a demanding environment

Most importantly, you will be a collaborative leader who can build trust, bring people together and provide the insight and challenge needed to support effective decision-making at the highest levels of the organisation.

Whilst experience within policing is not essential, candidates must be able to demonstrate significant senior finance leadership experience within the public sector and a strong understanding of the governance, accountability and stakeholder landscape in which public services operate. 

What's on Offer

• Salary - £87,500 - £95,000 depending on experience. Please note that a pay award is currently pending and the salary for this role is expected to increase upon confirmation.
• Excellent benefits including access to the LGPS pension scheme with an employer contribution of 11.6%
• Hybrid working - 3 days a week in the office

Process and Key Dates:

• CV Application Deadline: Wednesday 30th September
• First Stage Interviews: 13th and 20th October
• Final Stage Interviews: 27th October

Applications will be reviewed on an ongoing basis and shortlisted candidates may be contacted before the closing date. Early applications are therefore encouraged.