Communications and engagement manager jobs

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Fundraising Manager focused on trusts and grants who will cultivate a pipeline of opportunities and ensure an excellent funder experience, to provide Sight Scotland with sustainable income.  

The Trusts and Grants Fundraiser is a new role brought in to support with this growing income stream. This is an initial 2 year fixed term contract with the potential to become a permanent position.

The fundraiser will work beneath and with the Fundraising Manager – Trusts to develop trust income. Specifically the post holder will manage the small trust portfolio, support with reporting on KPIs and impact, create engaging cases for support, and support the Manager with various tasks, freeing them up to develop larger, strategic bids.

This role would suit someone who has experience of trusts and grants, either at an officer or fundraiser level, who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success.

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the details within the Candidate Pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please contact the THINK Recruitment team for support.

Closing date for applications: Midnight Tuesday 19th May 2026

Interviews are expected to be held on Thursday 28th May 2026

Three Hands Insight is a small, purpose-driven social insight agency. We help businesses to understand the real-life barriers their customers face, so they can create products and services that work better for everyone.

Our new Project Coordinator will play an essential role in our biggest research and insight projects. Suited to someone with an interest in social impact, societal trends and the world of research and insight-gathering, our new recruit will work with charities and lived experts to help us deliver projects for some of the UK's biggest businesses.

Our clients include NatWest Group, Virgin Money, Lloyds Banking Group, HSBC, Experian, Nationwide Building Society, Royal London Group, British Gas and Scottish Power. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

Job Title:People & Culture Coordinator   

Location:Hybrid (with 1 day per week in the London Office) 

Hours: 35 hours per week  

Contract type:Permanent   

Salary:£30,119 per annum (hybrid) 

What we do:  We help young people through cancer 

How we work:  We’re Determined, United, Spirited and Kind 

What we’re looking for:

• Someone to help champion a culture where every young person with cancer and every Teenage Cancer Trust colleague feels included, valued and never left behind.

• Someone to support the creation of an inclusive, people-first culture, strengthening staff engagement, wellbeing and development so that colleagues can deliver the best outcomes for young people with cancer.  

• Someone to coordinate and support the delivery of organisation-wide inclusion, wellbeing and learning activity, helping pull together staff insights and research to create meaningful interventions.  

Key dates:

Applications by 18th May. 1st Stage Interviews 9 June & 10 June online and 2nd Stage Interviews week commencing 22 June, potentially in person. 

Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.

Main Responsibilities

• Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
• Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
• Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
• Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
• Assists Fellows with website login access and event bookings
• Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
• Produces the monthly Fellows e-newsletter and additional e-mailings as required
• Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
• Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
• Contributes to internal quarterly reports
• Processes and posts merchandise orders

Pilotlight is ambitious and focused on doubling our impact

Project facilitators are central to what we do, connecting business leaders with charity leaders, creating collaborative environments to solve challenges and build skills for everyone involved.

Key Areas of Responsibility: 

We are looking for an excellent facilitator, communicator with strong people skills to

• Deliver projects across all Pilotlight programmes

• Build strong relationships with key stakeholders including charity leaders and our business partners

• Manage stakeholder engagement, communication and participation to create an inclusive and collaborative environment for all 

• Develop clear and effective project briefs to support successful outcomes of projects 

• Lead and facilitate in-person and online events managing logistics and coordinating delivery 

• Contribute to the development of Pilotlight’s knowledge base and best practices by sharing insights and lessons learned 

This role is critical in helping us deliver our 2026 Operating Plan and accelerate our ambition to double our impact by 2030. 

About You 

You will be: 

• A confident facilitator with experience in client facing roles 

• Experienced in facilitating meetings and events both in-person and online 

• Strong relationship builder with excellent organisational skills 

• Excellent verbal and written communication skills 

• Highly organised and efficient 

• Aware of the needs and operating context of the charity sector 

• Confident in using Microsoft Office and CRM systems 

You don’t need to have worked in the charity sector, but you must be motivated by our mission and excited by the chance to play a role in strengthening the sector. 

In return… 

• A mission-driven organisation at a pivotal moment of growth 

• A CEO and Board committed to modernisation, clarity and high performance 

• Big strategic challenges with a supportive, collaborative culture 

• The opportunity to make a sector-wide impact by strengthening thousands of charities 

About the Organisation 

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world.

This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need.

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds. 

Voluntary Action Harrow is looking for a Champion & Volunteer Co-ordinator. 

We're looking for a confident and enthusiastic Champion & Volunteer Co-ordinator to join our team. In this role, you'll be at the heart of our volunteer programmes, bringing activities to life and supporting a diverse team of volunteers. From recruitment and training to event logistics and ongoing volunteer support, your organisational skills and passion for community engagement will ensure every initiative runs smoothly and makes a real impact.

Responsibilities

• Oversee the day-to-day running of programme activities, ensuring smooth delivery and operational efficiency.
• Support volunteer recruitment campaigns to attract a diverse and skilled workforce.
• Develop, co-ordinate and deliver orientation and training for new volunteers.
• Provide ongoing support and recognition to maintain volunteer satisfaction.
• Plan and co-ordinate logistics for events, workshops, and community activities.
• Maintain volunteer rosters, schedules, and relevant administrative records.
• Support internal and external communications and outreach related to programme delivery.
• Take part in light physical activities (e.g. walks)
• Assist management with reporting, data collection, and other administrative tasks.

Skills, Competencies and Behaviours

• Skilled in recognising and addressing health inequalities
• Proficient in monitoring and evaluation.
• Strong communication skills with clients, colleagues, and agencies from diverse backgrounds.
• Experienced in working collaboratively within multi-professional and multi-agency settings.
• Capable of maintaining accurate records and documentation.
• Effective time and diary management skills.
• Competent in navigating complex local community relationships and politics.
• Able to liaise effectively with colleagues, ensuring clear communication and information sharing.
• Experienced in supporting and empowering staff and volunteers.
• Experienced in using databases (our system is Salesforce) 
• Strong ICT skills (Including Teams and Zoom), with adaptability to new systems and tools.

Listening, Verbal, Written and Presentation Communication Skills

• Mentoring skills, ensuring that participants have understood
• Able to communicate well with clients, colleagues and other agencies
• Able to work in partnership in multi-professional and multi-agency settings
• Able to keep accurate records
• Able to effectively manage your time and diary
• Ability to negotiate complex local community relationships and politics
• Effectively liaising with colleagues and ensuring others are kept informed
• Supporting and empowering staff and volunteers
• Strong ICT skills, including adaptability to new systems and tools

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. 

Support available to the successful candidate

You will be working within the Voluntary Action Harrow, Stronger Communities, and Third Sector Service Team, which holds a vast amount of knowledge, maintains monitoring templates, and has strong relationships with charities and community groups across Harrow. 

Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print. 

Application Process

• CV outlining related work experience, responsibilities and qualifications
• Cover letter covering why you want to work with us and the skills and knowledge in the job description.

If these documents are not received, we will not be able to progress with your application.

-------------------------------------------------------

We are scheduling interviews as applications come in. We're ready to hire as soon as we find the right person. Don't miss your opportunity, apply now.

This is an exciting time for Norfolk’s largest conservation charity as it celebrates its centenary year and continues to expand its vital work for Norfolk’s wildlife. 

Norfolk Wildlife Trust is seeking a highly motivated and experienced project manager and a senior projects officer to undertake the development phase of a project to deliver an inspiring future vision for Hickling Broad and Marshes.

Project Manager – Wilder Hickling
Salary: £37,783 per annum, pro-rata
Hours: Part-time 3/5 

Senior Projects Officer – Wilder Hickling
Salary: £30,976 per annum, pro-rata 
Hours: Part-time 4/5

Contract: Fixed Term, until 31 March 2028 (With potential to extend and increase in hours dependant on securing funding for the project delivery stage.)
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk

About Us 

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places. 

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands. 

About the Roles 

The largest of the Broads, Hickling is a year-round haven for wildlife situated at the heart of a thriving local community and attracting a wide range of visitors. Bringing together workstreams in ecological management, estate management, visitor experience and engagement, this project is based on a shared vision and aims to deliver ecological, social and economic wellbeing outcomes for the nature reserve and the surrounding area. 

The successful candidate will initially manage and co-ordinate the development phase of the project to include the detailed planning and deliverables to successfully obtain permissions and funding for the delivery phase.

These posts offer an excellent opportunity for a project manager with a proven track record of successfully delivering large scale, multidisciplinary strategic projects in cooperation with colleagues, partners and the local community and for a senior projects officer to support and co-ordinate for the development phase of the project which will include the detailed planning and deliverables to successfully obtain permissions and funding for the delivery phase, which is an excellent opportunity for a to build their experience supporting a high profile, multidisciplinary strategic project in cooperation with colleagues, partners and the local community. 

Excellent co-ordination and collaboration skills and the ability to drive delivery are essential to allow you to support and enable the organisation to bring our vision for a Wilder Hickling to life and to make an even greater impact for wildlife in Norfolk. 

There is the potential for this role to be extended into the delivery phase of the project subject to the successful outcomes of the development phase. 

If you are an experienced senior projects officer or project manager, passionate about making a positive impact for Norfolk’s wildlife, we’d love to hear from you. 

The initial closing date for applications is 5pm on Thursday 21st May 2026.  
Interviews are expected week commencing 25th May, but applicants will be reviewed on a rolling basis.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

No agencies please. 

The Talent Set are delighted to partner with a leading not-for-profit membership organisation to recruit for a Membership Executive role. This pivotal position involves managing and expanding membership portfolios, fostering strong relationships, and ensuring member satisfaction to support organisational growth and engagement.

Key Responsibilities

· Create and deliver high-quality digital content across web, email, and social channels to support member engagement, acquisition, and retention.

· Plan and manage content calendars aligned with campaigns, ensuring consistent messaging around membership benefits, initiatives, and community activity.

· Maintain and optimise website and CMS content, ensuring key information is accurate, user-friendly, and SEO-driven.

· Monitor digital channels and engage with audiences, responding to queries and encouraging active participation within the member community.

· Collaborate with internal teams to develop and execute content strategies that drive membership growth and enhance the overall digital experience.

· Analyse content performance and user behaviour, using data-driven insights to continuously improve engagement and member retention.

Person Specification

· Strong writing and communication skills, with the ability to produce engaging digital content for varied audiences.

· Organised and detail-oriented, with experience managing content calendars and multiple priorities.

· Audience-focused, with the ability to create content that drives engagement and supports membership growth.

· Proactive and creative, with a user-first approach to digital content.

· Experience with CMS, social media, analytics, and CRM systems.

· Collaborative team player, able to work cross-functionally and independently.

What’s on Offer
Salary: c. £35,000 per annum

Hybrid working in London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

Scope of role

The data officer role plays a vital part in the Noah’s Ark Charity’s supporter experience.The charity’s database, Donorflex, is used to manage relationships and contacts with many thousands of supporters. The system is critical to ensure that we hold and look after all the data that supporters have given us compliantly; that we maximise use of this data to inform decision making and that our colleagues have the training and support necessary to use the system in the most efficient and effective way.

Person specification

We are seeking a data officer with broad experience of using computerised management information systems. The candidate will have strong Microsoft excel skills, good knowledge of databases, excellent numeracy and data analysis skills.

This is a great opportunity to join a small but highly motivated team.   

Job Description

Job Title - Welfare Rights & Tribunal Adviser

Salary- £29,000 per annum 

Hours37 hours per week (Full Time)

Location- Doncaster – office based, outreach locations, and tribunal attendance as required

Role Purpose

To provide specialist welfare rights advice, casework, and representation to clients, including preparation and attendance at welfare benefit tribunals. The postholder will support clients to maximise income, challenge incorrect benefit decisions, and access their full entitlements, in line with the aims, principles, and quality standards of the Citizens Advice service.

Key Responsibilities

Advice & Casework

• Provide specialist advice on welfare benefits including Universal Credit, PIP, ESA, DLA, and Housing Benefit.

• Prepare and submit mandatory reconsiderations and benefit appeals.

• Represent clients at First‑tier Social Security Tribunals where appropriate.

• Carry out detailed benefit checks and income maximisation.

• Act for clients where necessary by drafting appeal submissions, negotiating with the DWP and other agencies, and making referrals where appropriate.

• Empower clients to understand their rights and options and enable them to make informed decisions.

• Maintain accurate, timely, and comprehensive case records in line with Citizens Advice systems and procedures.

• Ensure all casework meets the Advice Quality Standard (AQS) and internal quality requirements.

Outreach & Partnership Working

• Deliver advice services at outreach venues across Doncaster as required.

• Build and maintain effective working relationships with partner agencies, statutory bodies, and community organisations to ensure joined‑up support for clients.

Research & Campaigns

• Contribute to the Citizens Advice research and campaigns agenda by recording evidence of client issues and emerging trends.

• Provide anonymised case studies and data to support local and national policy work.

Professional Development & Quality

• Keep up to date with welfare benefits legislation, case law, and procedural changes.

• Attend supervision, training, and team meetings as required.

• Work collaboratively with colleagues to share knowledge and support service delivery.

• Work to agreed targets and contribute to service monitoring and reporting.

Administration & Other Duties

• Use IT systems for case recording, monitoring outcomes, and producing reports.

• Maintain local information systems and resources.

• Carry out any other duties within the scope of the role to support the effective delivery and development of the service.

• Comply with Citizens Advice policies, including equality, diversity, confidentiality, safeguarding, and health and safety.

Person Specification

Essential Criteria

Experience

• Experience of providing welfare rights or social welfare advice.

• Experience of preparing benefit appeals and supporting clients through reconsideration or tribunal processes.

• Experience of managing a caseload and prioritising work to meet deadlines.

Skills & Knowledge

• Strong knowledge of the UK welfare benefits system, or the ability to develop specialist knowledge quickly.

• Excellent verbal communication skills, including advocacy and negotiation.

• Excellent written communication skills, particularly in drafting submissions, correspondence, and tribunal papers.

• Good numeracy skills to complete benefit calculations and financial checks.

• Ability to empower clients while maintaining professional boundaries.

• Ability to work both independently and as part of a team.

IT & Administration

• Confident use of IT systems for case recording, document production, and reporting.

• Ability to maintain accurate records in line with quality standards and procedures.

Values & Commitment

• Understanding of and commitment to the aims and principles of the Citizens Advice service.

• Commitment to equality, diversity, and inclusion.

Desirable Criteria

• Experience of representing clients at welfare benefits tribunals.

• Experience of working in the voluntary, advice, or community sector.

• Experience of working to targets or funder requirements.

• Knowledge of Advice Quality Standards or Specialist Quality Mark frameworks.

• Ability to travel across Doncaster (access to a vehicle desirable).

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

We are recruiting for a permanent Funding Officer to join our Funding team in Wales.

The ability to communicate in Welsh fluently and confidently is essential for this role.

You will join our friendly team and work alongside our colleagues in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices.

As a funding officer you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference.

You will be responsible for supporting local people and communities across Wales, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.

You will be responsible for the pipeline of projects, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact.

Interview Date: Week commencing 15th June 2026

Location: Wales (Cardiff/ Newtown) – Hybrid working (a combination of office working, home working and working in community). We are open to a conversation on flexible working and job share.

We will be hosting a briefing session on Thursday 14th May, 12pm. To register for the session or to ask any questions about the recruitment process, please email the recruitment team.

If you would like an informal conversation about the role specifically, please contact the recruitment team. 

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers.
   
• Understanding of strengths-based approaches to working with people and communities across Wales.
   
• Remain calm under pressure and handle multiple and competing priorities, supporting others when needed.
   
• Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels.
   
• The ability to communicate in Welsh fluently (spoken and written).

​Desirable criteria

• Understanding of great customer service and being confident in presenting to external audiences.
   
• Knowledge of the wider funding context.
   
• Ability to learn from our funded projects and share that learning for the benefit of the wider organisation.

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Peterborough Citizens is part of Citizens UK, a nationwide alliance that brings together local groups to campaign for social justice and community improvement. In Peterborough, it works with schools, faith groups, and community organisations to address issues like housing, safety, and opportunity. We’ve been active for five years, building local leadership and creating positive change through collective action.

This role will focus on delivering the Pride in Place: Listening to Leadership programme across Peterborough. The Community Organiser will support the delivery of a 12-month programme that moves from listening → action → leadership, building long-term community power and neighbourhood governance.  The role combines core community organising practice with structured delivery of engagement, analysis, and leadership development.

Community Organising

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

As a Pride in Place Community Organiser with Peterborough Citizens, you will use the Citizens UK method to build relationships across civic institutions—such as schools, faith groups, and community organisations—to develop local leaders and strengthen their collective power. You will lead a broad listening campaign to surface shared concerns, support communities to identify priorities, and co-create strategies that turn those issues into winnable campaigns, including engaging decision-makers and organising public actions. Grounded in the belief that local people can shape their neighbourhoods, you will help deliver tangible “you said, we did” outcomes, build sustainable structures for resident voice and accountability, and contribute to the wider Pride in Place initiative by embedding long-term community leadership and change.

Are you a learning professional who believes that great care starts with great support?

​Freeways is a local charity that supports adults with learning disabilities.  We are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills and make links with their local community. 

We are looking for a creative and compliance-focused Learning & Development Lead to join our team on a flexible, part-time basis.

​The Role

​You will ensure our staff are confident, CQC-compliant and equipped with the specialist skills needed to provide truly person-centred care.

​What you’ll be doing

• ​Designing Learning: Creating engaging and blended staff training from hands-on workshops to digital modules.
• ​Leading Compliance: Overseeing our mandatory staff training (Care Certificate, Safeguarding, MCA) and keeping us ‘Inspection Ready’.
• ​Championing Specialist Care: Rolling out high-impact programs like the Oliver McGowan Mandatory Training.
• ​Empowering Teams: Working with Service Managers to identify skills gaps and supporting staff through NVQs and apprenticeships.

​ About You

​As an experienced Learning and Development Lead/Co-ordinator. You should have:

• ​Sector Knowledge: Experience in Adult Social Care and an understanding of CQC standards.
• ​​The Right Values: Values which align with social care including dignity and respect but also an understanding of the value of working in a charity
• ​Technical ability: Comfortable introducing a Learning Management System (LMS).

Why Join Us?

• ​Impact: You will see the direct result of your work in the quality of life of the people we support.

• 35 days annual leave entitlement including public holidays (pro-rata)
• Company sick pay

• Company pension scheme
• Life assurance cover of twice your annual salary (subject to rules of the scheme)
• Family friendly/work-life balance policies
• Free DBS check every 3 years
• Occupational health provision
• Employee Assistance Programme – 24 hour access to a counselling and legal helpline
• Ample free parking at our head office site.

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to a Basic DBS check.