Communications project manager jobs

Forensic Mental Health Recovery Worker

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Job Title: Forensic Mental Health Recovery Worker 

Location: Lewisham. This service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rota basis Monday to Sunday working including bank holidays and alternative weekends. Shifts can vary between 08:00 - 16:00 and 13:30 - 21:30. You may be required to work outside these hours as per service and resident requirements. 

About the Role

We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service. 

You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support.
• Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi‑independent or independent living.
• Provide support with personal needs as required by residents.
• Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities.
• Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews.
• Identify residents’ interests, needs, and preferred activities through assessments, observations, and conversations.
• Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations.
• Promote financial and economic wellbeing while supporting residents in reintegrating into the community.
• Complete safeguarding referrals and other relevant referrals when required.
• Additional duties may include, but are not limited to: keeping environments clean and organised, disposing of waste, reporting maintenance issues, ordering supplies, and undertaking other general tasks as needed.

About You

This role is ideal for someone who enjoys building effective relationships, and approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Experience of working with people of complex backgrounds, particularly within mental health
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

The Role

In September 2024, National Numeracy launched a new ‘Schools & Families Programme’ to support primary schools to increase pupils’ confidence with numbers, positive feelings about maths, and awareness of the value of maths outside the classroom. The programme also works to improve parents’, carers’ and school staff’s own confidence with numbers and supporting children with their maths. The programme has been hugely successful and is growing rapidly, supporting over 400 schools each year.

National Numeracy are now looking to expand this work into secondary schools across the UK.

The Schools & Families Officer will support the Schools & Families Programme Manager in managing fast-paced activity across the UK, including helping to deliver online training directly to school staff, recruiting schools, and visiting selected schools to ensure the success of the programme. The Schools & Families Officer will also support with the design and delivery of the new programme in secondary schools.

We are looking for someone who can support with this dynamic activity, is flexible, able to manage their time effectively, and willing to adapt to the changing needs of the charity. National Numeracy has an office in Falmer, near Brighton, in East Sussex, but the expectation for this role is that you will be primarily based at home, travelling occasionally as needed across the UK.

Equality, Diversity & Inclusion

We recognise that there is more to do to improve diversity across our organisation and we are actively working to make meaningful, long‑term change. We are committed to building a workforce that better reflects the communities we serve and to removing barriers that may prevent people from different backgrounds from joining, progressing and thriving with us.

Through inclusive policies, flexible working, fair recruitment practices and ongoing learning, we aim to create a supportive environment where everyone feels valued, respected and able to do their best work.

We actively encourage applications from people from under‑represented and diverse backgrounds, as we know a more diverse workforce will strengthen our organisation and help us deliver our mission more effectively.

Location: Lancashire (Burnley)

Interviews: 2nd of June

Are you ready to join The King’s Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of High School delivery partners and King’s Trust volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within Lancashire to support the delivery of programmes with Young People as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission! 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

Position Title:  Senior Lead Gender Coalition

Level: Level 5

Salary: £39, 000 - 44, 000 (FTE yearly)

Reports to: Associate Director of Partnerships

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term project contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (potentially June with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We are looking for a Senior Lead Gender Coalition who believes in this vision and is capable of building the leadership in youth workers and young people alike that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow this programme, organise our partners, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will coordinate our Gender Coalition – Power in Balance. You will be accountable for the development and delivery of our Gender Coalition programme Power in Balance, including but not limited to:

• Coordinating efforts to set the strategic direction and priorities for the Programme, working primarily with the Director of Programmes and Partnerships and Associate Director of Partnerships, and in connection with others that need to feed into the programme.
• Proactively build relationships with our coalition partners. This involves: 
  • Holding regular 1:1s and relational meetings that strengthen our connection, supporting partners to identify and act on their developing political interests, and ensuring they meet coalition milestones
  •  It also includes providing ongoing support around campaigns and community organising, enabling partners to lead and deliver local actions following the Summer Camp.
• Lead the Youth Steering Group. This involves: 
  • Providing strategic oversight and facilitation of the Youth Steering Group, ensuring consistent engagement, strong attendance, and meaningful youth voice throughout the programme.
  • Setting clear agendas, supporting members to contribute confidently, and ensuring insights are captured and translated into programme design and delivery. 
  • Working closely with partners to maintain alignment and ensure the group reflects the diversity and needs of the young people Power in Balance serves.
• Lead the development of the Summer Camp. As part of this, you will be required to attend the Power in Balance Summer Camp (15th - 19th August 2026) to build your understanding of the model, support delivery, and become familiar with best practice in preparation for future leadership of the programme. In addition, you will:
  • Work closely with the Associate Director of Partnerships to oversee the delivery of the Power in Balance Summer Camp, ensuring all elements are well-coordinated, high-quality, and aligned with programme outcomes.
  • Take ownership of key logistics, including timelines, partner coordination, and on-the-ground delivery, ensuring a smooth and inclusive experience for all participants. 
  • Support and enact mechanisms to capture learning and feedback throughout, ensuring insights are gathered effectively to inform real-time improvements and future iterations of the camp.
• You will ensure that Power in Balance runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met:
  • Coordinate and maintain a suite of behind-the-scenes systems, processes and resources to keep things running like clockwork and provide transparency and help build trust
  • Coordinate the holding of safeguarding, risk management standards and ensure Health and Safety standards are met.
  • Maintain the clear monitoring and evaluation frameworks for your work which allow you and your team to learn, test, and re-test as you build, in partnership with young people and other partners
• Hold the budget for the Power in Balance Programme, ensuring that all activities are run within financial targets, working closely with the Director of Programmes and Partnerships and Associate Director of Partnerships to maintain oversight, identify efficiencies and potential savings, and proactively flag any risks or opportunities that may impact delivery or budget adherence.

2. You will support our wider partnerships work. Support the Associate Director of Partnerships to deliver our overall partnerships strategy. This will include, but is not limited:

• Working closely with the Senior Lead for Climate Coalition to identify opportunities for collaboration and reducing duplication
• Work closely with the Programmes, Organising and Campaigns, and Community teams to develop training on organising and campaigning.
• Deliver ad hoc workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

3. You will be a key member of the Programme Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Programmes Team each financial year.
• Support the Director of Programmes and Partnerships and Associate Director of Partnerships with the management and mitigation of organisational risks presented by the Coalition by escalating issues in a timely manner and contributing to effective problem solving.
• Contribute to the delivery of wider organisational programmes beyond Power in Balance, including providing support to initiatives such as Ignite and other internal programme delivery as required, ensuring alignment with team priorities and organisational goals.

4.Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and across TAA, supporting on cross-departmental projects as needed:

• Embody our commitment to social and economic justice, ensuring this is consistently reflected in decision-making, delivery and partnerships
• Role model and actively steward our culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership
• Proactively identify and surface opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to strategic thinking and direction
• Hold responsibility for identifying and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking appropriate and timely action
• Strengthen collaboration across departments by creating and enabling opportunities for joint working, ensuring teams are aligned, resourced and working in tandem
• Contribute to a culture of openness and care by communicating your wellbeing needs to your line manager, shaping and feeding back on TAA wellbeing initiatives, and supporting others to engage with and uphold this culture
• Take ownership of your ongoing development, actively seeking opportunities to deepen your leadership, knowledge and areas of specialism

5.Governance and Compliance

• Work with your team and the Finance, HR and Operations team to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
• Hold oversight of risk within your area, ensuring appropriate systems and practices are in place and consistently applied
• Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
•  You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
•  You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Detail oriented
• Strong written and verbal communication skills
•  Experience working with different audiences or types of stakeholders 
•  Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Senior Lead Gender Coalition role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a gender justice issue that makes you angry and why it matters to you?
• Our Senior Lead for Gender Coalition will train young people and organisations to become confident Gender organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Senior Lead Gender Coalition will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the Senior Lead Gender Coalition role.

​In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples

DATES

• Closing Date: The deadline for applications 18th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for w/c 18th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 01 June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central. 

Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment. 

Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.

The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.

What you’ll be doing?

1. The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service. 

2. Answer a range of queries and offer reassurance to all callers.

3. Refer clients to Adult Social Care for an assessment where appropriate.

4. Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.

What you’ll benefit from

• Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in

Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)

Hours: Full time with 20% study time

Pay: £22,380 per annum

Duration: 20 months

Location: UK-Med Office, Manchester (Hybrid working available)

Are you a capable individual with a passion for HR and making a difference in the world?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

Our HR and Membership Team ensure we have the right people with the right expertise available at the right time. We work with around 50 core staff members and the UK-Med Register, a group of over 850 health and humanitarian professionals who are ready to deploy international in our emergency responses. We maintain the capability to staff any emergency response required, including being able to provide a team of 60 health professionals to staff a fully functional field hospital anywhere in the world within 72 hours.

We are recruiting for an HR Apprentice who will support all HR processes with a particular focus on the end-to-end recruitment and vetting of health professionals and key support roles. This apprenticeship will provide you with hands-on experience and the opportunity to learn and grow within an international humanitarian context.

Our ideal candidate will be eager to learn, able to work at pace, manage multiple priorities simultaneously, and have a passion for building a career in HR. You will have strong planning and interpersonal skills and be able to demonstrate excellent attention to detail.

We offer a competitive apprenticeship salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack – HR Apprentice - May 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Tuesday 19th May 2026.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

Apply if in a Different Field or Higher Level, Especially for Those Without Related Experience or Qualifications

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

SUMMARY

Position Title:  Community Organiser

Level: Level 2

Salary: £28, 860 (FTE yearly) Salary reviewed annually

Reports to: Community Director

Location: The Liberation Centre, Brixton, London (Our office in Brixton)/ Hybrid working with at least 2 days’ work from our office (Pro rata for part time). This role will require additional office days on a needs basis

Contract: Part-time (20hrs/weekly), fixed-term contract for 1 year with potential for extension and role expansion subject to budget

Hours: TAA has flexible working hours, with some expected evenings (e.g. one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (potentially July, with consideration for notice period)

Benefits:  TAA laptop (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. 

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

This is why we are looking for a Community Organiser who is capable of supporting in building the leadership in young people that enables them to turn the resources they have into the power they need to make the change they want. 

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1.You will become a key member of the Communities Department, including but not limited to:

• Developing a good working relationship with community members and leaders including staff, TAA members, centre users, local residents, traders, and more
• Supporting with organising efforts in the community and in creating pathways for our members to take part in the work 

2.You will help ensure The Liberation Centre is a warm and welcoming environment, working closely with The Community Director and Head of Spacemaking to ensure our space is welcoming, accessible, and that our users are thriving in the space:

• You will coordinate our HOST Programme - You will be accountable for the development and delivery of our HOST programme, including but not limited to:
  • You will ensure our bookings system is up to date, and hold relationships with centre users 
  • You will flag and escalate Health and Safety concerns for the space to the Space Manager and work with them on operationalising problem solving in the space 
  • You will cultivate relationships with Centre users, neighbours, and visitors and encourage them to get involved in activities and feedback any and all concerns or suggestions they might put forward 
  • Support colleagues in the Operations team to ensure our Centre is a great and accessible place for staff to work from

3.You will help make The Liberation Centre a space for political education and organising by:

• Supporting the running of community spaces at TLC - including community putlocks, assemblies, trader meetings, and other TAA-held initiatives 
• Supporting the Head of Community Organising in holding and leading spaces for community action and organising - including things like ensure turnout to events, conduct 1-2-1s, assist in minute taking, follow up on actions etc 
• Supporting with capturing data on the impact of the space and feedback on space use by young people, community groups, and other partners 
• You will be supporting the running of our open access youth space Just Us on an ad hoc basis - which can include: stepping in if people are sick, helping support specific events

4.You will ensure that our community activities run like well-oiled machines by pulling in the right people at the right time and ensuring that key milestones are met:

• Contribute towards risk management standards and ensure Health and Safety standards are met across our programmatic team
• Contribute towards monitoring and evaluation standards, safeguarding practices, and other critical policies and practices within the organisation 
• Provide accurate and timely financial information to the budget lead for your work and to the Finance, HR & Operations team
• Support in the fundraising and income goals of the department by working with the Commercial team in supporting bids, building relationships, and hosting events or spaces

5.Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:

• Embody our commitment to social and economic justice
• Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Community Director and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
• Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
• Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
• Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest

6.Governance and Compliance

• Work with the Community Director to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
• Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
•  You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 2 years of experience in organising and campaigning on issues of social justice and/or 
• At least 2 years of experience in supporting young people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Detail oriented 
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva
• Confidence working in a fast-paced environment 
• Due to the office requirement of this role, we need the post holder to be based in London

This is an outline of the responsibilities and duties of the Community Organiser role; it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Community Organiser will support our members to organise and campaign on issues that matter to them. Tell us about an organising effort or campaign you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Community Organiser will support our members to identify and act on their developing political interests, including helping them to be more confident and comfortable developing and implementing organising strategies. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the Community Organiser role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES

• Closing Date: The deadline for the applications is 25th May 2026 at 10am.
• Task: If shortlisted you may be required to complete a short-written assessment task.
• First Round of Interviews: will be scheduled for 29th May – 5th June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for 11th June 2026 (Dates are subject to change).

ONLINE OPEN HOUSE

We will not be hosting an online open house for this role.However, if you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about we are happy to do 15-20mins exploratory phone call. Contact us through the email indicated on the JD to indicate your interest for this.

A NOTE ON USING AI TOOLS IN YOUR APPLICATION 

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible

 NOTHING ABOUT US WITHOUT US  

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalized.

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.

Trust and Foundations Fundraising Lead

£36,000 - £40,000 pa + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey / Hybrid

About the role

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking to appoint a full-time Trust and Foundations Fundraising Lead (35 hours per week) to lead and develop Rainbow Trust’s trusts and foundations fundraising programme. You will manage relationships with charitable trusts and foundations, raising the funds we need to deliver and grow our support services.

Our Philanthropy team is an ambitious team with a well-established fundraising programme, playing a significant role in raising £5.7m a year to fund our support services and with plans to grow income over the next 3-5 years. We have an established portfolio of funders, giving low level gifts to six figure donations and you will have the opportunity to work on large applications.

• You will cultivate strong working relationships with a portfolio of trust and foundations, including five- and six-figure grants.
• Increase Trust’s engagement and support of the charity, through reports, meetings, and phone calls.
• Through the identification and research of new prospective trust funders, you will find creative ways to engage with them to secure funding.
• You will also collaborate with internal teams to develop strong cases for support and impact measurement.

What we’re looking for:

• Excellent research and writing skills, preferably with experience of successfully securing four- or five-figure gifts from charitable trusts and foundations
• The ability to work effectively with a range of internal and external people – including trust managers and trustees to build great relationships and influence
• Knowledge of the requirements of trust funders, the principles of application-writing and effective project reporting and of managing a funding portfolio or similar
• A persuasive and open communicator - the ability to develop and submit high-quality and compelling funding proposals and reports to trusts, working closely with colleagues across the charity

• Committed to providing the highest level of donor care, including creative stewardship for funders, meeting all grant terms and conditions and responding effectively and promptly to enquiries received from donors, funders and prospects.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Company car for front line care posts.

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• Time off in Lieu.

• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us please visit our website.

About us:

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply, please send your CV and a covering statement explaining why you’re a strong fit and meet the criteria for the role to us via the link,

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead on a rolling basis
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Job Role: Support Worker – Criminal Justice

Salary: £20,960 per year (full time equivalent £26,200)

Hours: 30 hours per week

Contract type: Permanent

Location: Taunton - with travel across Somerset

Additional information:

• Valid driver's license and access to a car for business purposes
• Participation in an out-of-hours on-call rota
• This role is based at our Taunton office, with regular travel required within a 30-mile radius across Somerset

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Support Worker within our Criminal Justice Service, you’ll be a steady, positive presence for people leaving prison who’ve recently experienced homelessness. Many clients are navigating trauma, mental ill‑health, substance use, domestic abuse and ongoing involvement with the justice system.

You’ll be responsible for managing referrals, completing needs/risk assessments, and providing tailored support that empowers clients to maintain their accommodation and make positive life changes. You’ll work closely with key partners such as the National Probation Service, Police, and other support agencies to create effective, multi-agency support plans.

Day to day, you’ll help with benefit claims and budgeting, coach the skills for safe, stable tenancies and ensure accommodation meets high health & safety standards. You’ll also keep clear, timely records and contribute to reporting for partners and funders, playing a vital role in the wider success of the service.

Ready to make a real difference every day? Apply now.

What you’ll be doing:

• Build positive and effective working relationships and agreements with external agencies which will include working closely with criminal justice services
• Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs
• Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation
• Ensure all new clients moving into the service understand their rights, responsibilities and the conditions of their licence agreement

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
• Experience working with vulnerable adults and/or people with complex needs and challenging behaviours

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

You will work closely with Parish Councils, local communities, landowners, housing providers and Dorset Council to help rural communities explore and progress solutions to local housing need.

This is a community‑facing, relationship‑based role that combines engagement, analysis and practical problem‑solving. You will manage your own caseload and play a key part in building trust, navigating sensitive issues, and helping partners move ideas towards delivery.

Key responsibilities include:

• Promoting the Rural Housing Enabling service across Dorset
• Supporting communities to understand evidence of local housing need
• Identifying and helping to progress potential affordable housing sites
• Supporting early stages of scheme development through to handover

You will not be expected to come with detailed technical knowledge of rural housing policy. Training, mentoring and technical support will be provided, including support from national and local Rural Housing Enabling networks.

We are looking for a proactive and highly organised Executive Assistant to provide comprehensive support to our CEO and Board of Trustees. This is a multi-faceted role that combines executive support with office management, ensuring our staff team has the administrative capacity to thrive.

About Prison Fellowship

Our mission is to show Christ’s love to people in prison by coming alongside and supporting them. Through programmes like Angel Tree, Letter Link, and Pastoral Care, we seek to transform lives. We are looking for an individual who shares this passion and vision.

The Details

· Contract: 9-month maternity cover (potential for extension up to 12 months).

· Start Date: June 2026.

· Location: Hybrid (minimum 3 days per week in our London office).

Equality & Diversity

We work with people from all walks of life and aim to reflect the diversity of our volunteers and the people we serve. We particularly welcome applications from underrepresented minoritised groups.

Planning and Policy Officer
Contract: Permanent
Hours: Part-Time, 21 hours a week
Salary: £27,108 - £29,860 FTE per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY
We offer hybrid working as a flexible working arrangement. 

About Us

Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.

About You and The Role

The Planning and Policy Officer will play a crucial role, leading on planning and development responses on behalf of the Trust.

The successful candidate will bring experience of preparing or responding to development plans and planning applications, and a good knowledge of the UK planning system and environmental protection legislation. They will use their skills and experience to make sure nature’s voice is heard in the planning system.

In return, we offer a competitive benefits package.

The closing date for applications is Monday 11th May 2026.
Interviews are likely to take place the w/c 18th May.

Interested?

If you would like to find out more, please click the apply (Redirect to recruiter) button. You will be directed to our website to complete your application for this position.

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please.

The Events Assistant is a dynamic role centred on supporting the work of Hereford Cathedral’s Events Department. The Events Department’s core aim is to support the demand for income generating events and venue hires, such as light shows, silent discos, and multiple days of concerts, whilst also maintaining our programme of community, charity and missional engagement events and projects. These events help to anchor Hereford Cathedral’s identity as a space for all and a centre of the community, city and county.

The Events Assistant will join the department at an exciting time as we plan ahead for flagship events including the Medieval Hereford Festival over the summer, The Mysteries play in the Autumn and the ever-popular Christmas Fair. This is an exciting position in a busy department, ideal for a sociable and professional individual with attention to detail, initiative and a positive mindset.

KEY REPONSIBILITIES FOR THE ROLE

• Provide administrative support for the Events Department, including processing booking forms, email and phone enquiries, internal event forms, diary bookings, meeting agendas and minutes, float requests, and preparing for invoicing.

 • Provide practical administration of bookings for the smaller venues on the cathedral site. This involves clear communication with hirers, liaison with the catering team and acting as a warm and welcoming host when hirers arrive on site. The role also includes playing a key part, alongside the Events Manager and Marketing Department to increase corporate and private small venue hire bookings.

• Communicate effectively and professionally with external clients and venue hirers to ensure all details and arrangements for their events are obtained during the booking process, and ensure this is reported to the Events Manager and subsequently other cathedral staff.

• Assist the Events Department to effectively oversee and provide practical and administrative support for events run by other cathedral departments, such as Music, Education and Library and Archives. This will include regular support of the Education Department’s weekly ‘Cathedral Seedlings’ toddler group.

• Produce monthly notes for the cathedral Vergers which outline upcoming events. • Assist the rota and safety briefing preparation and be a key point of contact for the voluntary Commercial Event Steward team.

• Assist the Events Department and Visitor Engagement Manager with the CRM Box Office system ‘Spektrix’. This will include occasional event building and box office ticket sale duties.

• Support the Events and Development Officer to facilitate the successful running of the Escape Room, Escape Room Volunteers and delivery of sessions.

• Providing practical hands-on support on event days and sometimes acting as lead when the Events Manager or Events and Development Officer are not present. This will involve set-up and pack-down, front of house duties and steward, staff and venue hirer liaison. Setting up for events is a practical task which will require an organised person who takes initiative, who is active, physically fit and able to move light furniture (tables, chairs, tech equipment) when required.

General Attributes:

• To ensure compliance with the Cathedral’s safeguarding policies and procedures, including attaining a satisfactory DBS check and undertaking safeguarding training to the level required for the role.

• To ensure compliance with all other Cathedral policies and procedures, in particular the Health and Safety policy and the Conduct and Standards policy.

 • To successfully complete and keep up to date all training as deemed necessary for the role by the Line Manager and the Health and Safety Officer.

• To maintain an effective relationship across the whole cathedral community.

• To work towards fulfilment of the strategic priorities of the cathedral as they relate to your role.

• To work in accordance with our Cathedral core values of love, grace, integrity and service and the behaviours associated with them. The above is not an exhaustive list of duties, and you will be expected to perform different tasks necessitated by changes in your role within the developing ministry and objectives of Hereford Cathedral.

PERSON SPECIFICATION

ESSENTIAL

• Good standard of education to GCSE level or equivalent

• Ability to carry out various physical tasks, including being able to climb step ladders, move light furniture, such as chairs and tables, and provide swift emergency assistance during events

• Confident user of ICT systems, including Microsoft Office (Outlook, Excel, Word, PowerPoint)

• Good organisational skills, attention to detail and the ability to work efficiently to deadlines

• Communicate effectively in English, both written and verbally

• Good team player but able to work alone, use own initiative and know when to seek advice

• Excellent communication and interpersonal skills

DESIRABLE

• Previous experience of working for events, visitor engagement, hospitality, retail or community/ charity organisations

• Previous experience of delivering excellent customer service

• Previous experience of working with a ticketing box office system such as Spektrix.

• Hold a current First Aid at Work qualification, or a willingness and ability to attain one

• Understanding of Health and Safety legislation

REMUNERATION & BENEFITS

The position will command a starting salary of £23, 478 per annum.

OUR STAFF ALSO ENJOY

 • 33 days holiday (inclusive of bank holidays)

• 35 hour week – flexible/hybrid working possible

• Pension benefits of 8% employer contribution

• Employee Assistance Programme

• Free parking (subject to availability)

• A pleasant working environment within historic buildings

• The camaraderie of supportive and friendly colleagues

• Responsibility and independence in a small team

• Opportunities for continuing professional development

• Discounts in the on-site café and shop