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Fire Fighters Charity, Remote
£45000 - £50000 per annum
Remote Crisis Line Manager
Posted 4 days ago

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The Country Trust, Remote
£45,000 - £47,000 per year
Posted 4 days ago
Closing today at 08:00
999 Club, Deptford (On-site)
£30,600 per year
We're looking to recruit a fabulous new member of staff who wants to work alongside people as they find their pathway out of homelessness.
Posted 1 week ago Apply Now
Closing in 7 days
St Anne's Church, London (On-site)
Starting salary of £38,000 per year
Lead the day-to-day operations of a busy Soho church, coordinating people, buildings, finances and administration.
Posted 5 days ago
The Salvation Army, SE5, London (Hybrid)
Competitive salary £39,100 per annum (working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ) or £34,910 (Less than 40% attendance at our London Office)
We are looking for a Senior Digital Marketing & Fundraising Officer to help drive our digital fundraising ambitions & expand our reach.
Posted 4 days ago
Closing in 2 days
Samaritan's Purse International, Coventry (On-site)
£50,000 - £55,000 per year
Do you have the skills to spearhead marketing and communications for a Christian international humanitarian organisation?
Posted 1 week ago Apply Now
Closing in 7 days
IntoUniversity, Great Yarmouth (On-site)
£28,250 per year
Posted 2 weeks ago
Closing in 6 days
The National Churches Trust, Westminster (Hybrid)
£11,200 – £13,600 per annum (£28,000 – £34,000 FTE)
Join us as a part-time Data and Impact Officer and help keep churches open and in use.
Posted 4 days ago
Closing in 4 days
Carers Hub, London (Hybrid)
£31,307 per year pro rata
Join the Carers' Hub team and help to make a real difference to the lives of young and adult carers living in Lambeth.
Posted 1 week ago Apply Now
Closing in 4 days
SARA, Greater Manchester (On-site)
£29,000 - £30,000 per year
Posted 3 weeks ago
Page 29 of 73
Remote
£45000 - £50000 per annum
Full-time
Job description

Remote (UK-based)

Full-time, Permanent
£45,000 – £50,000

Lead the service. Be there in the moments that matter most.

We're looking for an experienced, compassionate and confident Crisis Services Manager to lead our growing Crisis Services team.

This is a unique opportunity to combine strategic leadership with frontline clinical expertise, helping shape the future of crisis support for members of the fire services community. You will play a pivotal role in ensuring people experiencing acute emotional distress receive safe, effective and compassionate support when they need it most.

About the role

As Crisis Services Manager, you will provide clinical and operational leadership across our crisis support services, ensuring the delivery of high-quality, evidence-based care. You will lead a team of skilled clinicians, oversee service quality and governance, and help drive the continued development of our crisis provision.

Alongside leadership responsibilities, you will provide expert guidance on complex and high-risk cases, supporting clinicians to deliver safe and effective interventions while maintaining a small caseload of individuals with complex needs.

You will:

  • Provide visible clinical leadership across a 24/7 crisis service
  • Support decision-making for complex, high-risk and safeguarding cases
  • Offer expert consultation, risk assessment and escalation support to clinicians
  • Maintain a small caseload of complex or high-risk service users
  • Lead, supervise and support a team of crisis clinicians
  • Foster a culture of reflective practice, learning and continuous improvement
  • Lead service development initiatives informed by data, outcomes and best practice
  • Ensure robust quality assurance through audits, case reviews and governance processes
  • Act as a safeguarding lead within psychological services
  • Build and maintain effective relationships with NHS, Fire and Rescue Services and other partner organisations
  • Contribute to organisational strategy, reporting and service development activity

About you

You will hold a Level 6/7 qualification in Counselling, Psychotherapy, Psychology or a related discipline, alongside registration with a relevant professional body such as HCPC, BACP, BABCP or UKCP.

You will bring significant experience working within crisis, mental health or psychological services, together with a proven ability to lead teams, manage risk and deliver high-quality, person-centred care.

We're particularly interested in people who can provide calm and decisive leadership, support others to perform at their best, and maintain a strong focus on quality, safety and continuous improvement in emotionally demanding environments.

You will have:

  • Significant experience within crisis, mental health or psychological services
  • Strong leadership and people management experience
  • Advanced skills in risk assessment, safeguarding and crisis intervention
  • Experience delivering psychological therapies and supporting or supervising clinicians
  • Excellent communication and stakeholder engagement skills
  • A commitment to evidence-based practice, service quality and clinical excellence

Experience working with trauma-exposed populations, uniformed services personnel, or within the charity sector would be an advantage.

Working arrangements

This is a fully remote, UK-based role with occasional national travel.

The role includes participation in the senior clinical on-call rota, with a requirement to provide a minimum of eight weeks of cover each year. Occasional shift working may also be required to support frontline service delivery.

Due to the nature of the role, enhanced safeguarding checks will be undertaken.

Why join us?

This is an opportunity to lead a service that makes a genuine difference during some of life's most difficult moments.

You'll join a values-led organisation committed to delivering safe, structured and evidence-based crisis support, with a strong focus on clinical quality, reflective practice, learning and staff wellbeing.

Our services are built around collaboration, compassion and continuous improvement, ensuring both our service users and our colleagues receive the support they need to thrive.

Our commitment

Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong.

We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.

Closing date: 19 July 2026

Selection Process

The selection process will be a two-stage process.

First-stage interviews will take place via video call during the week commencing 27 July 2026.

Second-stage interviews will be held in person during the week commencing 3 August 2026.

Ready to apply

If you are motivated by leading high-quality crisis services, supporting clinical teams to deliver exceptional care, and making a meaningful difference to people at moments of crisis, we would welcome your application. Click apply to submit a CV and a covering letter.

Join us and help ensure that no member of our fire services community faces crisis alone.

 

Organisation
Fire Fighters Charity View profile Organisation type Registered Charity Company size 101 - 500

We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives

download (5).jpgGreater-Manchester-FRS.jpg360088635_604835525108668_8188991623853366140_n.jpgMel Stride MP, Dr Jill Tolfrey, Richard Jenkins, Harcombe House Sept 22.jpg
Posted on: 02 July 2026
Closing date: 19 July 2026 at 23:59
Job ref: Ref-30047
Tags: Counselling