433 Community centre manager jobs

Area Manager

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Job Title: Area Manager

Location: Royal Borough of Kensington and Chelsea (RBKC) managing a range of services dispersed throughout the area, in which travel will be required. Unfortunately some sites including the base office does not have step free access

Salary: £45,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, which also includes forming part of the managers out of hours on call rota.

This role requires a minimum of 4 days in the office per week.

About the Role

We are seeking an Area Manager to lead our Complex needs service which is based across Royal Borough of Kensington and Chelsea. You will be responsible for managing Service Managers across the area. The service is dispersed into several accommodations with around 153 residents in total. The residents in our services are those who have experienced homelessness and have face challenges such as mental health, substance use or have an offending background.

In this role, you will lead the team with overall leadership to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the services run smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Key Responsibilities Include:

• Monitor and analyse service performance data and key performance indicators
• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents
• Lead the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting. 
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the different types of complex needs and different support needs of our residents. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
• Demonstratable experience in leading a service/team in a similar capacity.
• Previous experience in supported housing, homelessness, complex needs, mental health, social care, or substance use services
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £26,805.75 - £27,464.70

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA937

Main Purpose and Scope of the Job:

The focus of this role is on preventing domestic abuse by providing support, advice and assistance to adults in the community who have experienced or are at risk of domestic abuse.

• Providing safety planning, support, advice, and assistance to adults in the community supporting them to keep safe in and maintain their current or new accommodation.
• Working to empower and support all victims and survivors of domestic abuse to make positive choices.
• Working in partnership with Southampton IDVA service to deliver Pippa (Prevention, Intervention and Public Protection Alliance) providing initial advice, information and guidance to victims, professionals, and family members.
• Identifying and assessing the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Where necessary, escorting clients attending court, Job Centre or local authority appointments, and on occasion accompanying clients back to their home with a police escort to collect belongings.
• Developing individual support plans to meet individual risks and support needs that client’s face, regularly review cases ensuring that all agencies are meeting the needs of clients. Ensuring effective liaison with agencies regarding case management.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Harris Hill is delighted to be supporting a leading UK charity with the recruitment of a Facilities Manager to take responsibility for the facilities management and day-to-day operation of its purpose-built national training and conference centre.

This is a varied role combining facilities management, health and safety, team leadership, contractor management and customer service, within an organisation with a strong social purpose.

Key responsibilities include:

• Leading, managing and developing the on-site facilities team.
• Ensuring statutory, health and safety and facilities compliance is maintained.
• Managing contractors, suppliers and facilities contracts, ensuring value for money and agreed service standards.
• Overseeing preventative maintenance, building services and facilities improvements.
• Managing the facilities budget and procurement of goods and services.
• Supporting refurbishment, maintenance and capital works projects.
• Working closely with event and booking teams to ensure facilities are prepared to a high standard.
• Acting as a key point of contact for facilities and health and safety queries.
• Providing excellent customer service to internal and external users of the centre.
• Supporting the centre to operate efficiently, sustainably and in line with organisational policies.

You will ideally have:

• Experience managing facilities/buildings and a team.
• Operational management experience within a conference, hotel, leisure, hospitality or similar environment.
• Strong knowledge of health and safety, including risk assessments and audits.
• Experience managing contractors, suppliers and facilities contracts.
• Experience managing budgets and procurement.
• A good understanding of mechanical and electrical systems and building fabric.
• Excellent communication, negotiation and influencing skills.
• Strong organisational skills and the ability to manage competing priorities.
• A collaborative approach to leading and developing staff.

A NEBOSH General Certificate would be advantageous, or you will be willing to undertake the qualification.

If you are an experienced Facilities Manager looking for a varied role where your work will directly support an organisation with a strong charitable purpose, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Could you make a difference to Young Carers in Wandsworth? 

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation. 

Benefits of working for Wandsworth Carers’ Centre:  

Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based. 

Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program. 

Our Charity:  

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes. 

Young Carers Support and Development Worker 

Salary: £31,402.80 per annum (inc. Inner London Weighting) 

Full time (35 hours per week) 

The role: 

You will work across three key age groups, 5–11, 12–16 and 16-25, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed as well as being required to plan and facilitate a weekly After School club for ages 5-11 and 12-16. Alongside group activities, you will offer one-to-one support to individual Young Carers and Young Adult Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers. 

Skills and experience: 

The successful applicant will have outstanding organisational and communication skills, be confident organising trips and activities for children and experience working with children.  They will be able to manage conflicting demands with tight deadlines, be a key team player and be committed to working with Young Carers and volunteers. 

They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

As Innovation Strategy Manager you will lead in helping Battersea learn, experiment and develop new solutions to drive forward our strategic priorities, keeping us relevant, future-focused and generating ever greater impact.

All work is delivered through creativity, collaboration within and outside of Battersea and a deep understanding of our target audiences, balancing ambition and pragmatism.

Why the role exists:

This is a rare opportunity to lead in helping Battersea learn, experiment and develop new solutions to positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring strong strategic thinking, innovation expertise, service design, and leadership skills to an environment focused on meaningful social impact, working alongside a team of smart, compassionate, and experienced colleagues.

This role focuses on broad, organisation-wide innovation - spanning our services, operations, supporter offering, and income generation - with a clear focus on delivering outcomes for animals and the people who care for them. It is not a specialist digital or fundraising role; instead, it centres on identifying the right problems and shaping effective responses. While some initiatives will involve digital elements (and an understanding of this is useful), delivery is carried out by specialist teams both in-house and externally.

Success in this role means identifying high-impact opportunities, aligning stakeholders around them, and ensuring they are taken forward effectively - supporting pilots and implementation where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. 

Closing date: 22nd September 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round (online): 30th September & 1st October 2026
Second Round (in-person): To be confirmed

For more information about the role, please download our Recruitment pack.

About the Role: GardenOfLove is a UK-based platform connecting individuals, verified charities, and businesses through giving, volunteering, and community. We're looking for a Partnerships & Business Development Manager to help us grow and manage those relationships as we expand across the charity, university, and corporate sectors.

This is a hands-on, relationship-driven role for someone comfortable moving between long-term trust-building and direct commercial conversations, often in the same week.

What You'll Be Doing

• Charity partnerships: identifying, approaching, and onboarding verified UK charities onto the platform, and maintaining strong ongoing relationships with them.
• University partnerships: leading outreach to universities for student wellbeing initiatives, campus Gardens, and pilot programmes.
• Corporate Gardens sales: managing the full sales process for our B2B CSR product, from first outreach through to signed, onboarded corporate clients.
• Sector networking: representing GardenOfLove at relevant events and conferences across the charity and corporate sectors.
• General business development: identifying new partnership opportunities, including with media, incubators, and adjacent organisations, and helping shape how we approach them.

What We're Looking For

• Experience in a partnerships, business development, or corporate fundraising role, ideally with some exposure to the charity or nonprofit sector.
• Comfort with both relationship-led conversations and direct commercial pitching.
• Strong written and verbal communication — you'll often be representing our voice directly to charities, universities, and companies.
• Genuine curiosity about, and comfort with, the mission behind the platform — this matters more to us than a perfect CV.

Before You Apply: We'd encourage you to explore our website and try the app yourself before applying. We'll ask about your experience with it directly at interview — genuine engagement will come through, and that matters to us more than a generic cover letter.

Compensation: Competitive salary, dependent on experience, plus standard benefits. 

Why This Role Matters: This isn't just another platform with a mission statement attached. Kindness staying free, verification-first trust, and community-driven giving are structural choices we've built the business around, not marketing lines. If that's a philosophy you'd genuinely want to represent, not just describe, we'd love to hear from you.

About us

The Runnymede Trust is the UK’s leading race equality think tank. We generate research to challenge racial inequality in Britain.

For more than 50 years, we have worked tirelessly to build a Britain in which we all belong. Proudly independent, we speak truth to power on race and racism without fear or favour. We are not swayed by political agenda, profit or popular opinion. We are authentic, led by an ethnically diverse team, and we draw from our lived experience and that of our wide and inclusive community and partnership networks.

The Role

We are seeking a talented and motivated People & Culture Manager to lead and develop Runnymede’s people function and help ensure colleagues have a positive, consistent and inclusive experience throughout their time at the organisation.

Reporting to the Director of Operations & Finance, you will provide practical HR advice and support to managers and staff, oversee key people processes and ensure our policies, systems and ways of working support Runnymede’s values, culture and operational needs.

This is a varied role covering people operations, recruitment, employee relations, performance, wellbeing and organisational culture. You will oversee the employee lifecycle from recruitment to exit, maintain and develop our people policies and employee handbook, coordinate payroll administration, and support initiatives that strengthen engagement, communication and collaboration across the organisation.

Who we’re looking for

You’ll be the right person for this role if you have strong experience across HR and people management, with the ability to provide practical and confident advice to managers and staff across a range of people matters.

You will bring sound knowledge of employment law and HR best practice, alongside strong organisational and communication skills. You’ll be comfortable managing employee relations matters, developing effective people processes and supporting managers to build their confidence and capability.

You’ll also have a genuine interest in creating positive workplace cultures, with a commitment to inclusion, wellbeing and staff engagement. You’ll thrive in a collaborative environment and be able to balance day-to-day people operations with longer-term organisational development.

How to apply

To apply please click the apply button below.

This will take you to our online recruitment platform, BeApplied, which is a platform that aims to facilitate an unbiased and inclusive hiring process.

On BeApplied you will be asked to upload your CV and answer some skill-based application questions instead of a traditional covering letter.

Runnymede Trust is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class now or in the past.

We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in think tanks because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.

Interview Schedule

Candidates will hear back about their application status on 30th of September, and interviews for shortlisted candidates will be conducted on w/c 5th of October.

Take the next step in your fundraising career

Lauderdale House is looking for an experienced fundraiser who is ready for a role with more responsibility and the opportunity to help shape how fundraising develops across the organisation.

This is our first dedicated fundraising role, but you won't be starting from scratch. We have successful previous trust fundraising, established education and community programmes, previous individual donors and a large community of people with a long-standing connection to Lauderdale House.

Working closely with the Director, you'll help develop fundraising into a consistent and sustainable income stream, with a particular focus on Trusts & Foundations andIndividual & Legacy Giving.

You'll develop and manage a pipeline of trust and foundation applications, write compelling applications and reports, build relationships with funders and develop approaches to encourage longer-term support.

You'll also help establish our individual and legacy giving programme, researching and cultivating prospective donors, making fundraising approaches, developing donor stewardship and putting appropriate systems in place for donor data and Gift Aid.

Alongside this, you'll contribute to fundraising strategy, impact and evaluation, cases for support, fundraising communications, reporting and compliance.

About you

We're looking for someone with solid practical fundraising experience and a track record of securing income who is ready to take the next step in their career and possesses all or most of the following:

• a successful track record in fundraising relevant to this role, preferably in arts, heritage and/or community organisations;
• experience managing your own fundraising workload or portfolio with a good degree of independence;
• the confidence to use your judgement, make recommendations and move work forward without extensive day-to-day supervision;
• experience taking responsibility for fundraising targets or income goals;
• a strong understanding of fundraising trends, especially within the arts, heritage and community sectors;
• an understanding of the role of fundraising in organisational growth;
• knowledge of fundraising regulations, data protection, ethical standards and best practice;
• experience using CRM systems, databases or other tools for data mining and supporting prospecting;
• strong interpersonal and relationship-building skills and the confidence to develop relationships with funders, donors and prospective supporters;
• the ability to work collaboratively with colleagues who aren't fundraising specialists;
• excellent verbal and written communication skills;
• the ability to influence people and inspire trust;
• strong organisational skills and the ability to manage multiple deadlines and priorities;
• creative and lateral problem-solving skills and the ability to deal with the unexpected;
• a positive attitude and willingness to help where needed;
• confident use of Microsoft Office and the ability to learn other relevant software;
• excellent and accurate attention to detail;
• an interest in arts, heritage, education and/or community activity and the impact organisations such as Lauderdale House can have; and
• a commitment to equality and diversity.

You don't need to have previously been a Head of Fundraising or run an entire fundraising function. You might currently be a Fundraising Officer, Senior Fundraising Officer, Development Officer or similar and be ready for a role with more responsibility and scope to use your own judgement.

Above all, we're looking for someone who combines fundraising knowledge and real experience with initiative. You won't be expected to arrive knowing everything about Lauderdale House, but you should have enough fundraising experience to recognise opportunities, recommend a course of action and confidently take responsibility for delivering it.

About Lauderdale House

Lauderdale House is a Grade II* historic house in Waterlow Park, Highgate, brought to life as a busy arts, heritage, education and community centre. Around 80,000 people visit us each year, and in 2028 we will celebrate 50 years as an arts and education centre.

Salary: £37,818
Hours: Full-time, 35 hours per week
Contract: Permanent
Holiday: 25 working days plus public holidays
Location: Lauderdale House, Waterlow Park, Highgate N6 – on-site, not suitable for remote or hybrid working

How to apply

Please send your CV and a covering letter to Director Katherine Ives, with the subject ‘Application for Fundraising Manager’.

Your covering letter should explain why the role interests you and how your experience meets the essential requirements. We'd particularly like to hear about fundraising work you have personally been responsible for and examples of income you have successfully helped to secure.

Please also include contact details for two referees and let us know at what point they may be contacted. We will not contact referees without your permission.

For an informal conversation about the role, please contact Director Katherine Ives.

We welcome applications from people from all backgrounds and are happy to discuss reasonable adjustments during the recruitment process.

Application deadline: 9am on 5 October
First interviews: w/c 12 October
Second interviews: w/c 19 October

Job title: Services Manager (Maternity Cover)

Salary: £44,558 – £45,895

Hours: Full-time 37.5 hours per week (part time or flexible working options considered)

Location: Home-based ideally Wales or Midlands area, but any location will be considered, with travel around England and Wales

Contract: Fixed term – 9 months from December 2026

Are you an experienced employability service manager who would be able to confidently step into a 9-month maternity cover position and oversee a team of up to eight passionate and person-centred Employment Consultants, helping them deliver personalised, high-quality support to veterans and their families?  You will also have the opportunity to contribute to our services development and continual improvement programme.

At The Poppy Factory, we believe that everyone who has served our country deserves the opportunity to build a fulfilling life beyond the armed forces. For over a century, we have stood alongside veterans and their families, evolving our services to support veterans and adult family members to overcome barriers to employment and transform their lives.

What we're looking for

• A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer.

• Motivation and commitment: You understand that supporting people facing complex challenges can be demanding, and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.

• Adaptability: You will often need to balance competing priorities or quickly shift focus depending on the needs of the team you will be supporting and the clients they are working with.

• An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.

Why should you apply?

• A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.

• Competitive salary and benefits including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.

• Flexibility and variety: a mix of travelling in your area, home working and to the Poppy Factory in Richmond, London

• Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.

• Be part of an iconic charity with over a century of history supporting the Armed Forces community.

For further information, including the full job description for the role, please refer to the candidate pack.

Due to the travel requirements of the role and the region covered, it is essential that the post holder is able to meet these requirements through their own transport arrangements.

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.

Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate. 

The closing date for applications will be 23 September 2026. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

Online interviews will be held on 1 or 2 October 2026, with potential second interviews on 12 October 2026 in person @ The Poppy Factory in Richmond, London.

To arrange an informal conversation about the role, please contact Kirsty Gronow 

No agencies please.

The successful candidates will be subject to an enhanced DBS check.

The Role

This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.

The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.

This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.

You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.

You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.

What We Offer

• 26 days annual leave + bank holidays (33 days total)

• Festive Period break (avg 7-10 working days)

• Flexible working hours

• Mostly remote working with in-person attendance for relevant events

• Travel expenses covered

Key Responsibilities

1. Strategy, Planning & Coordination

• Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.

• Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.

• Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.

2. Content, Storytelling & Brand

• Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.

• Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.

• Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.

3. Digital, Social & Campaigns

• Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.

• Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.

• Keep our website and email communications current, grow audiences and use performance data to improve activity.

4. Content Capture & Creative Production

• Plan photography, video, testimonials and other content across services and events.

• Attend selected activities to capture or coordinate content, managing external creatives where needed.

• Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.

5. Community Reach & Service Communications

• Clearly communicate our services, who they are for and how to access them.

• Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.

• Use feedback to make communications clearer, more accessible and effective.

6. Partnerships, Fundraising & Impact

• Support fundraising and partnership communications, clearly showing the value and impact of support.

• Create materials, stories and case studies using service data, feedback and testimonials.

• Work collaboratively with external partners on developing and promoting partnership communications.

• Help communicate organisational progress and strengthen relationships with supporters, funders and partners.

7. Media & Responsive Communications

• Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.

• Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.

• Prepare appropriate messaging where public or reputational issues arise.

8. Insight & Improvement

• Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.

• Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.

Person Specification

Essential

• UK Based 

• Experience in a charity, community or purpose-led organisation.

• Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.

• Strong communications, marketing or content experience, including multi-channel campaigns.

• Strong digital and social media experience, including websites, email, audience growth and performance insight.

• Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.

• A strong understanding of brand, tone of voice, accessibility and inclusive communications.

• Sound judgement when communicating about sensitive or contentious subjects.

• A collaborative approach, with the confidence to work independently and own projects from idea to delivery.

• Experience managing external creatives, freelancers or agencies.

• A hands-on approach and willingness to personally produce much of the charity’s communications.

Desirable

• Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.

• Media relations or PR experience.

• Experience producing or commissioning photography and video.

• Experience supporting fundraising, partnerships or impact communications.

• Experience managing staff, freelancers or volunteers.

The Person

We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.

The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.

You will spot strong stories across the charity and turn them into effective communications.

You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.

You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.

What You'll Help Us Achieve

Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.

• Reach more trans+ people who could benefit from our services.

• Tell our story and demonstrate impact.

• Strengthen relationships with supporters, funders and partners.

• Grow national recognition of Not A Phase.

• Improve communications across the organisation.

• Celebrate trans+ diversity, creativity and achievement.

• Ensure our work is seen, understood and valued.

Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.

Summary of Main Duties and Objectives of the Job:

· Assist in managing crisis response and advocacy teams.

· Provide case oversight and ensure adherence to advocacy standards.

· Support safeguarding and risk management processes.

· Monitor service performance and prepare reports.

· Deputise for the Group Manager when required.

Support the Group Manager to :

· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.

· Monitor and evaluate service performance, using data and feedback to inform improvements.

· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.

· Contribute to the strategic development of Advocacy & Crisis Prevention services, identifying opportunities for innovation and growth.

· Support tendering and funding applications, working with colleagues to develop compelling proposals.

· Build and maintain relationships with commissioners, funders, and community partners.

· Support the professional development of staff and volunteers through supervision, appraisal, and training.

· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.

· Lead safeguarding practice within the group, ensuring robust policies and procedures are in place.

• Identify and manage risks, reporting to senior leadership as required.
• Ensure service users are meaningfully involved in the design and delivery of services.
• Promote services through outreach, networking, and partnership working to reach underserved communities.
• Prepare reports for internal and external stakeholders, including the Board of Trustees.
• Represent Rochdale and District Mind at external meetings, forums, and events.

General principles for all Mind staff:

1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.

2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.

3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.

These responsibilities are subject to annual review and may need to be adjusted in line with service developments.

Person Specification

Experience

· Experience in crisis intervention or advocacy services.

· Supervisory experience.

Skills & Abilities-

· Strong leadership and team management skills.

· Strong organisational and interpersonal skills.

· Excellent communication and interpersonal skills.

· Ability to work strategically and operationally.

· Skilled in safeguarding and risk management

· Ability to design and implement outreach strategies

Knowledge

· Knowledge of relevant legislation (Mental Health Act, Care Act).

· Understanding of mental health and wellbeing issues.

· Knowledge of clinical governance and therapeutic frameworks.

· Awareness of equality, diversity, and inclusion in service delivery.

· Familiarity with GDPR and other compliance requirements.

Values & Approach

· Commitment to Rochdale and District Mind’s values.

· Person-centred and trauma-informed approach.

· Commitment to anti-discriminatory practice and service user empowerment.

Qualifications-

· Relevant qualification in advocacy , psychotherapy, psychology, social work, or related field (or equivalent experience).

About the role 

The Community Education and Prevention Manager provides strategic and operational leadership for Women and Girls Network’s (WGN) Community Education and Prevention work, shaping how we deliver prevention, engagement and survivor participation across London in response to Violence Against Women and Girls (VAWG).

As Community Education and Prevention Manager, you will lead a multidisciplinary team working across community outreach, prevention education and survivor involvement. You will ensure all work is grounded in Black feminist, intersectional, trauma-informed and anti-racist practice, and that survivor experience is central to how programmes are designed, delivered and developed.

You will oversee a portfolio of work delivered across key partnerships, including initiatives focused on Black and Global Majority young women, pan-London sexual violence prevention collaboration, and WGN’s wider survivor participation and engagement activity.

This role brings together strategic leadership, team management, service development and external collaboration to strengthen WGN’s impact, reach and influence within the sector.

This role is offered on a part-time basis (3 days / 21 hours per week). 

Job description 

As the Community Education and Prevention Manager, you will:

• Provide strategic leadership for community education and prevention work, ensuring programmes are high-quality, coherent and grounded in WGN’s feminist, trauma-informed, anti-racist and intersectional values.

• Lead and develop a multidisciplinary team, fostering reflective practice, collective care, accountability and a supportive, learning-focused working culture.

• Hold responsibility for safeguarding across community education and prevention activity, ensuring safe, consistent and survivor-centred practice across all delivery.

• Drive programme development and improvement using survivor voice, community insight, data and sector learning to strengthen impact and innovation.

• Build and sustain strong partnerships and external relationships across community organisations, statutory services, education settings and VAWG sector networks, while representing WGN externally and contributing to income generation and sustainability.

Closing date and interviews

This vacancy will close at 11:59pm on Friday 25 September 2026. Interviews will take place shortly thereafter, and shortlisted candidates will be notified of the arrangements.

We encourage early applications, as we reserve the right to close the vacancy before the advertised closing date should we receive a high volume of applications or identify a suitable candidate.

The selection process will consist of two interview stages and a role-related assessment task. Interviews may be conducted either in person or remotely, depending on panel availability and logistical requirements, and may involve a combination of both formats throughout the process. Candidates invited to participate will receive full details of each stage, including the assessment task and interview arrangements, in advance.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Commitment to Equity and Inclusion

We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.

WGN is an equal opportunities employer.

Exemption

This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.

The Barbican is a multidisciplinary international arts centre in the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

Creative Collaboration

The Creative Collaboration department is at the heart of the Barbican’s engagement with its communities, breaking down traditional arts boundaries and contributing to a diverse and dynamic artistic programme.

Creative Collaboration aims to be a catalyst for the Barbican’s artistic vision, working across the centre with a multi-artform approach using all venues and spaces. The department champions interdisciplinary work that connects new audiences to the Barbican, engaging with creatives, participants and users that reflect the rich diversity of London. 

The department supports the Barbican in being an arts centre rooted in its community, globally minded, connected, and that delivers on its civic purpose, which is integral to our long-term programme, approach, and impact. Our aim is to co-create joyful experiences that inspire, connect and provoke debate.

The role

An exciting opportunity has arisen for a Senior Producer, Learning and Participation to join the Creative Collaboration team at the Barbican Centre.

The role of Senior Producer is instrumental in the development and delivery of dynamic programmes which engage young people and communities underrepresented in arts and culture as participants, audience, makers, workforce, and artists. 

With a primary focus on the City of London and surrounding boroughs of Camden, Islington, Tower Hamlets, and Hackney the Senior Producer will manage the learning and community team, while collaborating across Barbican artform departments to deliver participatory focused events and programmes.

Are you able to spark creative possibilities and transformations for young people, communities, audiences, and emerging artists? 
Then we want to hear from you.

Successful candidates will demonstrate:
•    Significant experience of community arts, youth participatory or arts education work. 
•    Strong track record of delivering large-scale, public participatory or educational arts events across art forms. 
•    Awareness of, and commitment to the issues of equity and cultural diversity, with a track record of working with diverse artists and audiences
•    Significant experience of managing complex budgets.
•    Experience of preparing, presenting, and implementing business plans and strategies.
•    Significant experience in team leadership, managing and inspiring teams to deliver high-impact, high-quality programmes and events.
•    Excellent interpersonal skills, with a strong ability to broker effective and mutually beneficial relationships, and the ability to consult, negotiate, and persuade internal and external stakeholders.
•    Significant experience in presenting to senior staff and externally at both national and international level.
•    Excellent written communication skills and a high degree of computer proficiency (including Word, Excel & Access). 
•    A skilled problem solver who can anticipate and mitigate issues, ensuring the successful implementation and completion of participation and learning projects.
•    An innovative and collaborative producer with the ability to deliver the Creative Collaboration strategic vision alongside the wider Barbican Arts Programme.

What We Offer
•    Barbican Membership
•    Membership of the Local Government Pension Scheme (LGPS)
•    28 days annual leave plus bank holidays, increasing with service
•    Access to Barbican Centre discounts including offers at the Barbican Shop and hospitality outlets
•    City Corporation staff benefits and discounts throughout the City of London, including at Tower Bridge, Guildhall Art Gallery and others
•    Reciprocal entry to a number of galleries and museums across London
•    Employee volunteering scheme (up to 2 days per year)
•    A vibrant, creative, inclusive workplace at one of the world’s leading arts centres

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.

We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.

The role

Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.

You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.

Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.

The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.