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Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.

This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.

You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.

The role

As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.

You will:

• Provide strong, visible and inspirational clinical leadership across all care services.
• Lead the strategic development of our medical, clinical and holistic care provision.
• Ensure services are safe, effective, evidence-based, family-centred and responsive to the needs of the children and families we support.
• Act as Joint Registered Manager with the Care Quality Commission.
• Provide strategic oversight of clinical governance, quality assurance, risk management, safeguarding and compliance.
• Ensure we are prepared for CQC and other regulatory requirements and that learning from incidents, complaints, audits and research drives continuous improvement.
• Lead and support a highly skilled multidisciplinary Care Team, encouraging a culture of reflection, development, innovation and excellence.
• Work with the CEO and wider Senior Leadership Team to deliver the charity's strategic plan and manage resources effectively.
• Develop strong relationships with Integrated Care Boards (ICBs) and support the development and management of commissioned services.
• Represent Alexander Devine locally and nationally, contributing to the wider development of children's palliative care.
• Champion the voice of children, young people and their families, ensuring their experience informs the ongoing development of our services.

About you

We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.

You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.

You will bring:

• NMC registration as a Children's or Adult Nurse.
• Significant experience of palliative paediatric nursing.
• Senior-level experience of management, strategic thinking and service development.
• Experience of CQC compliance, clinical governance, PSIRF and safeguarding.
• Strong financial and budgetary understanding.
• Excellent communication skills and the confidence to communicate complex and sensitive information to a wide range of audiences.
• The ability to interpret data and use evidence to inform strategic and operational decisions.
• Excellent networking and partnership-building skills.
• A Master's-level qualification in a relevant health or leadership subject is desirable.

Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.

Why Alexander Devine?

This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.

At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.

You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.

If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.

Please note: The successful candidate will be required to undertake an Enhanced DBS check.

We have an exciting opportunity for an experienced business development leader to join Victim Support as Head of Business Development.

Reporting to the Assistant Director of Business Development and Fundraising, this role will provide day-to-day management of Victim Support's business development function, ensuring the team is equipped, supported and focused to deliver high-quality business development activity across the organisation.

Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

This role is home based (within England and Wales) with some national travel and overnight stays.

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• London Weighting: £2,800 London weighting (if applicable)

About the role:

You will manage and develop a team of Business Development Managers, Business Development Officers and a Business Development Coordinator, creating a high-performing culture that promotes accountability, continuous improvement and learning.

You will play a critical part in driving excellence in the quality of bids, tenders and proposals. You will oversee competitive tendering activity, strengthening bid processes (involving further integration of AI tools), embedding effective quality assurance arrangements and ensuring submissions are compelling, compliant, evidence-based and clearly demonstrate the impact of Victim Support's services.

Success in this role will also depend on the ability to build strong and productive relationships across the organisation. Working closely with operational leaders, finance, quality and performance, communications, policy and partnerships colleagues, you will ensure business development activity is informed by operational expertise and reflects organisational priorities.

This role is ideal for a collaborative and people-focused leader who combines strong business development expertise with a passion for developing teams, driving bid quality and delivering excellent cross-organisational working.

This role is home based (within England and Wales) with some national travel and overnight stays.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Closing Date: Monday 12^th October 2026

Interviews: Wednesday 4th November 2026

About the role:

Weekends can be a particularly important time in supported accommodation. With fewer services open and less structure around the day, having a consistent, trusted member of staff available can make a real difference to someone’s wellbeing, confidence and ability to keep moving forward.

As a Weekend Support Assistant at St John’s Mansions, you’ll provide practical, person-centred support to residents, helping them build the skills and confidence they need to live more independently. Working from agreed support and risk plans, you might help someone manage their money or accommodation, access appointments and community services, develop everyday living skills or stay engaged with activities and goals that matter to them.

You’ll also play an important role in keeping the service safe and well coordinated throughout the weekend. You’ll respond to changing needs, safeguarding concerns and unexpected situations, maintain accurate records and make sure important information is clearly handed over to the wider team. You’ll need to be approachable and compassionate, while also confident in setting boundaries, using your judgement and knowing when concerns need to be escalated.

You’ll join an experienced team where you can develop your knowledge of supported housing, safeguarding, recovery-focused practice and working alongside people experiencing multiple disadvantage, with access to training, supervision and ongoing development.

We have two roles available, 1x 37.5 hrs per week and 1x 22.5 hrs per week. Exact working patterns will be discussed in interview. 

About you:

• You can build positive, respectful relationships with people while maintaining clear professional boundaries.
• You’re able to encourage and motivate people to build confidence and independence, rather than simply doing things for them.
• You can stay calm, think clearly and respond appropriately when situations change or become challenging.
• You’re organised and reliable, with the ability to prioritise work, communicate clearly and keep accurate records.
• You understand, or are keen to develop your understanding of, homelessness, mental health, trauma, substance use and the barriers people can face when trying to move forward.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Tuesday 6th October at midnight

Interview date: Thursday 15th and Friday 16th October online via Microsoft Teams

Please note there will be a second stage interview in Islington for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Service in Harrow.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality supportand interventions to clients with mental health needs who require early intervention and prevention support . You willsupport clients throughout their time in service and empower them with the skills to cope independently. You will carry outsupport and interventions in line withorganisationalvalues and theethos of recovery and co-production, as well as in line with policiesand procedures

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.

Minimum 3 days a week office/community based.

As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.

Responsibilities include:

· Coordinating our Information and Support service.

· Line managing the Information and Support Facilitators.

· Being the operational point of contact for the Ageing Well Southwark contract.

· Managing and developing projects.

· Coordinating befriending, groups and social events.

We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.

Essential requirements include:

· Substantial experience (typically gained over three years or more) of working directly with people who require support.

· Knowledge of the challenges older people experience and the social care environment.

· Ability to support and line manage specialists delivering an information service.

Before applying, please read the full job description and person specification attached.

To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.

If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.

Deadline for applications: Monday 28th September 2026, 5pm

In-person interviews: Thursday 8th October 2026

Head of Youth Work and Mission

JOB DESCRIPTION

Responsible to: Chief Executive Officer (CEO) of Oxygen

Hours: 37.5 hours per week. This role requires flexible working, including some evenings, occasional Saturdays/Sundays, and weekends when running residentials for young people, plus regular shifts at the Oxygen shop.

Salary: £36,000 – £39,000 per annum, plus pension and life cover and cycle to work scheme.

Location: Kingston upon Thames, South West London, with travel across the Boroughs of Kingston and Richmond

Why Join Oxygen?

Oxygen is a well established and respected Charity known for its ability to reach and engage young people in creative and innovative ways.  You will have the opportunity to shape and lead youth work strategy, be part of a dynamic and committed team who love to see young people overcome barriers to their development and discover who they are and who they want to become.

● Membership of the Senior Management Team

● The chance to develop innovative programmes tackling issues such as knife crime, mental health and youth unemployment

● Working within a well-established Christian charity making a tangible difference to young people's lives

Working for Oxygen is fulfilling and rewarding. It gives you experience of working collaboratively with a range of partners, and in a variety of contexts, that will be invaluable to anyone wanting to develop and progress in a career working with young people.

About Oxygen

Oxygen is a dynamic youth organisation based in Kingston upon Thames, South West London. Oxygen began as the vision of a group of young people who wanted to reach out to others to demonstrate their faith and meet their needs. We are supported by over thirty churches across the Boroughs of Kingston and Richmond, and staffed by a team of full and part time employees, volunteers and young apprentices.

We work in partnership with local churches, voluntary agencies and statutory bodies to give young people the support they need to overcome the challenges they face. Through a range of engaging and fun activities, we help young people discover their strengths, values and beliefs, understand their potential and aspirations for the future, and find opportunities to contribute to society through volunteering and serving others. 

Oxygen is a Christian charity which works with young people of all faiths and of none. Oxygen is recognised as a key provider of targeted support for young people, with a strong reputation for reaching those in need and making a real difference in their lives. We start where a young person is at, seeking to understand the world from their perspective and to discover their skills, talents and character. We help them look past immediate challenges towards a more hopeful future, raising aspirations and motivating them to move forward.  We seek to demonstrate that they are cared for and valued and to demonstrate the impact the Christian faith can have upon people’s lives.

We continue to develop engaging and inclusive programmes that promote a sense of belonging to a community which give young people purpose and direction.  We respond to the issues affecting young people today, including mental health, knife crime, youth unemployment, digital youth work, mentoring and youth enterprise, alongside our charity shop on New Malden High Street. This role will give Oxygen the capacity and depth needed to innovate and develop projects that have a proven, positive impact on young people's lives.

Job Summary

As Head of Youth Work and Mission, you will be responsible for the delivery and management of Oxygen's youth work programme, implementing key projects to support young people's development. You will be part of the Senior Management Team (SMT) and will promote the mission, values and Christian faith of Oxygen in all aspects of your work.

Christian Faith — Genuine Occupational Requirement

Because this post leads and promotes Oxygen's Christian mission and outreach to young people, and contributes to maintaining the Christian ethos and culture of the organisation, there is a Genuine Occupational Requirement under Schedule 9 of the Equality Act 2010 for the postholder to be a practising Christian.

Safeguarding

Oxygen is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS (Disclosure and Barring Service) check and satisfactory references.

See JD for more infomation 

The essentials …

• Permanent, full-time
• £42,000 - £45,000 per annum (depending on experience)
• Hybrid working with some days per week based in our London office

Our new Head of Education (HoE) will provide strategic direction to, and oversight for, all activities within our Education Department, including age 5 – 18 education and Higher Education. This will include responsibility for the annual budget, the line management of our Education Team, and liaison with our Education and Joint Higher Education Committees to deliver impactful and accessible initiatives that promote awareness and understanding of the Earth and beyond. In addition, the HoE will project manage the Society’s flagship ‘This is Geoscience’ initiative until 2028.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists – professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

What you’ll be doing …

Working in partnership with senior staff, our Education Committee, and Trustees, you will advance the Society’s Education objectives in line with our Education Strategy, providing expertise and strategic direction to ensure the development of trusted Education initiatives for all ages.

You will be designing, planning, and delivering projects aimed at improving learning outcomes for young people, students, key stakeholders, and the wider geoscience community, as well as participating in government consultation and policy work where relevant. Beyond this, you can expect to foster strong relationships with key stakeholders and external partners to ensure that the Society continues to embed itself as an inclusive and reliable role model within the geoscience education space, and a leader to the wider geoscience community on a global scale.

Overall responsibilities / requirements …

Main Responsibilities:

• Manage the delivery and promotion of education initiatives across the Society, aligned with the objectives of our Education Strategy.
• Oversee the implementation and continued development of the Society’s Education Strategy, working with the Director of Science & Engagement to maintain and grow support from senior stakeholders across the organisation and the wider geoscience community.
• Oversee all work related to the training, professional development, and support of teachers – from the development and dissemination of quality resources to the delivery of training and capacity building programs.
• Provide strategic direction and managerial support toward the recruitment, maintenance and evolution of our education volunteer program.
• Promotion and dissemination of education resources and activity including relevant email marketing, social media campaigns and web content.
• Further develop the Society’s flagship ‘This is Geoscience’ initiative over the next two years, focusing on both education and careers support within UK secondary schools, and a global public engagement campaign focused on geoscience careers.
• Work collaboratively with, and support, relevant stakeholders to deliver existing education programs.
• Support the Education Team through attendance at Education Committee and Joint Higher Education Committee meetings, as well as with planning for and attending internal and external education events.
• Engage with the Higher Education sector and early career professionals via our Joint Higher Education Committee (JHEC) in partnership with University Geoscience UK (UGUK), and the Society’s Early Career Network, to promote geoscience as an undergraduate degree choice and a sustainable career path, with an awareness of EDIA related issues concerning widening participation.
• Maintain networks and connections across the geoscience education space to remain informed about the needs of teachers, students and the wider public in relation to geoscience education and careers.
• To be alert to new opportunities for collaboration, liaising with other senior managers and directors where relevant.

Activities:

• Develop interventions and initiatives for strategic objectives as ascribed, working alongside the Director of Science & Engagement where relevant.
• Monitor and report on the progress of strategic objectives to key stakeholders.
• Act as an ambassador for the department, celebrating successes internally and externally and identifying and acting on opportunities for improvement.
• Research on current and emerging trends in the education landscape with a view to raising opportunities to collaborate, apply for funding, further promote initiatives, and share best practice and ideas across the wider team.
• Attend, lead, or develop meetings and events relating to education at all levels on behalf of and for the geoscience community.

Collaborative working:

• Maintain and develop relationships with education professionals and organisations through stakeholder engagement activities.
• Lead the coordination of education projects with external stakeholders and partners to support the delivery of key deliverables (e.g. Earth Science Teachers Association, This is Geoscience, Geoscience for the Future, The Geographers Association, the Royal Geographical Society, University Geoscience UK, UK Geoscience Strategic Alliance).
• Working alongside the Chair of the Education Committee, attend and support the Education Team with providing secretariat for the Society’s Education Committee, reporting into our External Relations Committee.
• Working with the Head of Policy and Communications to carry out research with Fellows, partner organisations, and other stakeholders to contribute to education policy activity such as consultation responses, briefings, and public statements.
• Working alongside the ‘This is Geoscience’ project team, lead the project management of deliverables and outcomes to ensure the project meets its aims and objectives across the next two years.

Other responsibilities and expectations …

• Attend external training and personal development events to keep abreast of developments in education across the Earth science sector and ahead of changes in relevant policies or legislation.
• Arrange and participate in meetings, conferences, and project team activities where appropriate
• To ensure that positive working relationships are maintained with other departments at the Society
• Undertake other tasks consistent with the role as reasonably required

What we’re looking for …

Essential

• Experience of working in formal or informal education role(s)
• Demonstrable knowledge of the UK education system, ages 5-18
• Science communication experience
• Excellent oral and written communication skills
• First Degree in Geoscience, Education, or a related subject
• Line-management experience, preferably including a track record of coaching, mentoring, and professional development
• Project management experience
• Experience of promoting activities and organising events
• Experience in setting and managing budgets

Desirable

• Demonstrable knowledge of the UK higher education sector
• Experience making education initiatives accessible for those with SEND and reducing barriers to participation
• Demonstrable knowledge of international education systems with respect to geoscience
• Experience of developing and delivering training
• Experience of working with external partners to deliver successful outcomes
• Experience of impact assessment and performance tracking
• Outreach and/or public engagement experience

The role may require some travel in the UK, and occasional weekend and evening working. Where required, by prior agreement, this will be compensated through time off in lieu (TOIL).

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button above to be directed to our website. We require your CV and a cover letter, please ensure that your cover letter highlights your experience in no more than 500 words.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
• State your initials only in the subject line when sending your application.
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.

Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

Could you make a difference to Young Carers in Wandsworth? 

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation. 

Benefits of working for Wandsworth Carers’ Centre:  

Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based. 

Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program. 

Our Charity:  

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes. 

Young Carers Support and Development Worker 

Salary: £31,402.80 per annum (inc. Inner London Weighting) 

Full time (35 hours per week) 

The role: 

You will work across three key age groups, 5–11, 12–16 and 16-25, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed as well as being required to plan and facilitate a weekly After School club for ages 5-11 and 12-16. Alongside group activities, you will offer one-to-one support to individual Young Carers and Young Adult Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers. 

Skills and experience: 

The successful applicant will have outstanding organisational and communication skills, be confident organising trips and activities for children and experience working with children.  They will be able to manage conflicting demands with tight deadlines, be a key team player and be committed to working with Young Carers and volunteers. 

They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

Social Prescriber

We are looking for a Social Prescriber to provide person-centred Social Prescribing support to individuals referred from a range of health, social care and community-based services.

Join the Trust as it enters an exciting new phase focused on strengthening long-term sustainability, developing strategic partnerships and creating new opportunities to support mental health and wellbeing across Surrey.

If you are an experienced and ambitious income generation professional who can help lead that journey, then we want to hear from you!

Position: Social Prescriber

Location: Banstead/Hybrid (GP surgeries, community and family centres, home visits, MFT offices, working from home), with occasional travel across Surrey when required

Hours: 37 hours per week, Monday-Friday

Salary: £30,906

Contract: Fixed Term (until 31 March 2028 with possibility of this being extended)

Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing date for applications: Sunday 4 October

Interviews will be held on: Thursday 8 October

Project

Social Prescribing empowers people to improve their health and wellbeing by connecting them with non-medical support within their communities. The service works with individuals to address the wider determinants of health, including social isolation, poor housing, debt, unemployment, caring responsibilities, and physical inactivity.

The project aims to strengthen personal and community resilience, reduce health inequalities, and improve health outcomes by enabling people to access practical and emotional support through community groups, voluntary sector organisations, and statutory services. The service supports people with long-term conditions, mental health needs, loneliness, social isolation, and complex social circumstances affecting their wellbeing.

Working closely with Primary Care Networks (PCNs) and a wide range of partner agencies, the service creates strong pathways between health, social care, and community resources to ensure individuals receive personalised, holistic support.

The Role

To provide person-centred Social Prescribing support to individuals referred from a range of health, social care and community-based services. You will build trusting relationships with individuals, identify what matters most to them, and co-produce personalised support plans that improve health, wellbeing, and independence.

The role involves managing a caseload of individuals, connecting them to local community assets, voluntary and community organisations and statutory services, while promoting self-management and social inclusion. The postholder will also work collaboratively with local partners to strengthen community capacity, encourage appropriate referrals and support the development of sustainable community resources.

Key responsibilities include:

• Referral Management and Partnership Working
• Personalised Support
• Community Development
• Data, Monitoring and Evaluation
• Safeguarding, Risk and Governance.

About You

Qualifications and experience you will need include:

• Diploma, Degree or equivalent qualification in a relevant subject such as Psychology, Counselling, Social Work, Mental Health, Health and Social Care (Level 3) or NVQ Level 3 or 2+ years’ experience of supporting individuals to improve their health, wellbeing, independence or social outcomes
• Experience of partnership working and building effective relationships across a range of organisations and professional groups
• Commitment to ongoing personal and professional development

Information Technology

• Competent in the use of Microsoft Office applications, including Word, Outlook and Teams
• Ability to use case management, data collection and reporting systems accurately and effectively
• Ability to maintain electronic records and produce reports to required standards
• Ability to use IT systems securely and in accordance with information governance and confidentiality

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley, offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may have experience in areas such as Psychology, Counselling, Social Work, Mental Health, Health and Social Care (Level 3), Health, Wellbeing, Social Welfare, Link Worker, Social Prescribing Link Worker, Health Worker.  

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

£33,964 per annum  

Fixed term (12 months)  

Part home/Part office (London) based 

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children. 

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) for someone looking to develop their career in high-value fundraising within one of UNICEF UK's most ambitious growth areas. Working alongside experienced relationship managers, you will help steward major philanthropic partnerships and contribute to securing transformational seven-figure gifts that create lasting impact for children worldwide. 

The ideal candidate will be supporter-driven and mission-aligned, with the ability to build positive relationships that balance supporter needs with the best interests of children. They will be an effective communicator who can manage competing priorities, convey complex information clearly, and collaborate confidently across teams and with high-value supporters. 

They will also be results-focused and resilient, using insight and learning to improve performance, adapting to challenges, and taking a proactive, solution-oriented approach. Experience in donor communications, relationship management, event delivery, and the confident use of systems such as Salesforce and Microsoft Office will be important to success in the role. 

Act now and visit the website via the apply button to apply online.  

Closing date: 9am, Friday 25 September 2026. 

Interview date: Week commencing Monday 12 October 2026. 

In return, we offer: 

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) 

• outstanding training and learning opportunities and the support to flourish in your role 

• impressive open plan office space and facilities on the Queen Elizabeth Olympic Park 

• an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

• the opportunity to work in a leading children’s organisation making a difference to children around the world 

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. 

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. 

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. 

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours. 

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland).

Lead services that support those who serve on the frontline
 

DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
 

A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
 

What you will do
·   Lead operational plans, service performance, contracts, budgets and improvement activity.
·   Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
·   Build effective working relationships across welfare, psychological, occupational health and partner services.
·   Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
·   Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
·   Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
·   Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
 

What you will bring
·   Senior operational leadership experience in a complex service environment.
·   Strong project or programme management skills and a track record of delivering change.
·   Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
·   An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
·   Commercial awareness, sound financial judgement and a commitment to quality and value for money.
·   A collaborative, evidence-led and values-driven approach.
 

Why join DMWS?
 

This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity 
 

How to apply
 

Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. 
 

DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.

Benefits: 25 days annual leave + bank holidays (pro rated), 3% matched pension contribution, employee benefits scheme

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

Job Purpose

As one of our High Support Needs IDVAs, you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Canterbury District area, and your role will include a mixture of working from Catching Lives homeless centre, community and office working.

You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward. You will provide a weekly drop-in at Catching Lives and will co-work with clients as appropriate.

Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors. As the HSN IDVA, you will provide enhanced casework support to individuals within the EHCF client group, delivering support in community settings, in partnership with agencies such as Porchlight and the RSI team, and remotely via telephone where appropriate.

We are looking for someone with a genuine passion for supporting people who is confident, resilient and can build strong relationships.

You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.

The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Main duties and responsibilities

• Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
• Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
• Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
• Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
• Work as part of a team, supporting colleagues and building positive working-relationships with team members
• Attend regular clinical supervision and case review meetings
• Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
• Participate in street walks to meet and build relationships and trust with street homeless
• Advocate for high-risk victims with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance. 
  • Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high-risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
• Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
• Provide both formal training and informal guidance/casework support to Catching Lives staff.
• Work with volunteers (where appropriate) to enhance the capacity of the service
• Be responsible for personal well-being and exercise appropriate self-care
• Attend wider team meetings to share learning and feed into organisational developments
• Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
• Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
• Ensure publicity materials are effectively distributed as well as contributing to the development of literature

General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Person specification

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Qualifications

• An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
• Independent Sexual Violence Adviser (ISVA) qualification (D)

Knowledge and Experience

• A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities. 
• A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
• Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
• At least two years’ experience of working directly with survivors affected by domestic abuse
• Experience of supporting individuals with mental health needs, including understanding the impact of mental ill health on wellbeing, safety, and recovery
• Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
• Experience of managing own case load, working under pressure and prioritising workload
• Experience of risk assessment and management, and safety planning
• Experience of multi-agency partnership work
• Experience of facilitating group programmes (D)
• Experience of delivering training (D)

Skills and attributes

• Excellent listening, written and verbal communication skills.
• Personal resilience
• Good self-awareness and ability to exercise effective self-care
• Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
• Effective negotiation, advocacy and interpersonal skills, at all levels
• Ability to collect and collate data and write reports as appropriate to this role
• Ability to be self-motivating, work on own initiative and as part of a team
• Ability to liaise and work well with a diverse range of stakeholders
• Strong crisis management skills

 Other

• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A commitment to the values and ethos of Rising Sun
• A commitment to fostering innovation in working practice
• A flexible approach to your work
• A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
• Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)

Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Southampton

Salary: £28,806.76 - £29,722.63

Hours per week: 37.5

Contract Type: Permanent 

Reference Number: STOPDA895

Main Purpose and Scope of the Job:

• To promote the training package, to build and maintain effective relationships with general practice teams, and to recruit local general practices to participate in the training package.
• To provide in-house training for general practice teams on understanding, recognising and responding to domestic abuse.
• To provide ongoing specialist advice and support around domestic abuse to practice teams.
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.
• To provide specialist, individual and needs-led advocacy and support to patients who are or have experienced domestic abuse who are referred from participating practices, and to provide onward referrals where appropriate.
• To collect and collate performance and monitoring data for reporting purposes and also with a view to further embedding and developing the programme locally.
• To work in partnership with Southampton IDVA service to deliver Pippa (Prevention, Intervention and Public Protection Alliance) providing initial advice, information and guidance to victims, professionals, and family members. To participate in the delivery of the on-call out of hours on a rota basis
• Work with those experiencing domestic abuse to increase their personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026