Customer relationship manager jobs

Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.

Corporate Partnerships Fundraiser 

Up to £31,000 per annum + excellent benefits 

Leatherhead, Surrey 

About the role: 

We are looking to appoint an experienced fundraiser to manage a portfolio of corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals. 

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team driving Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking and stewardship. You will be responsible for the stewardship of varied corporate accounts to whom you will become a main contact and provide excellent account management. Some accounts raising six figure sums.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement. 

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility. 

Location: Leatherhead, Surrey, flexible working options available. 

What we’re looking for:  

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated. 

• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations 

• Knowledge of the principles that underpin good customer care – you adhere to established guidelines,

• policies and procedures, and provide excellent relationship management 

• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment. 

• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work. 

• Applications will be particularly welcome from those who have experience of building relationships and raising income –providing exceptional account management.

• Why join us? 

  We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from: 

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%. 

• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay. 

• Flexible working hours to balance home and working life. 

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time). 

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. 

• Time off in Lieu. 

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand. 

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. 

• Access to the Blue Light Card Scheme, and other rewards and discounts. 

• Bike to work, season ticket loan and payroll giving schemes. 

• A recommend a friend recruitment bonus scheme. 

• Robust training and development programmes to support your learning and growth 

• If you’d like to find out more about these benefits and working with us, please visit our website. 

  About us: 

  Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. 

  Apply now: 

  Please visit our website and apply online. 

  Closing date: 04 September 2026 

  Interview dates: Interview dates to be confirmed 

  Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

  Please disclose in your covering letter if you have used AI for any part of your job application. 

  Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

  Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. 

  An enhanced DBS disclosure will be required for this post. 

  Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

  Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.

Key info:

• Based in London, UK

• Full-time (4.5 days at placement & 1 half day training weekly)

• £27,010 per annum salary

• Programme dates: April 2027 - March 2028 (50 weeks)

• Apply by Monday 12th October, 9:00 am BST

About On Purpose:

On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.

Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.

Programme structure:

Two 6 month placements 

• Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Bow Foodbank, BELU and VISA.

Weekly expert-led learning 

• Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 

1:1 mentoring & coaching

• Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.

Join a supportive, impactful community

• You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.

Benefits:

• Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.

• Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.

• Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former Consultant now Director of Impact at B Lab UK, a former accountant now CEO at Ellen MacArthur Foundation, and a  journalist and editor now co-CEO of Heard.

• Standard UK holiday allowance

• A 3-day residential (expenses paid)

Who we’re looking for:

This programme is ideal for you if you’re either:

• at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;

• not currently in a career that aligns with your beliefs, but looking to transition into one;

• or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.

Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:

• A minimum of three years full-time professional experience

• The right to work in the UK for the full duration of the programme

• Fluency in English 

• Office environment experience 

• Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.

• Excitement and commitment towards building a career that helps transform our economy from profit to purpose.

Diversity and Inclusion:

We welcome and encourage applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.

How to apply:

• Read our Associate Programme brochure for more information.

• Register your interest via our website to receive a link to your online application form.

• Closing date for applications: Monday 12th October, 9:00 am BST

• Interviews will be held in mid-late November.

We are looking for an Operations Executive Assistant to join our Operations Team. This is a varied role at the heart of the organisation, combining operational coordination and executive support. Working across every part of Purposeful Ventures, you will help ensure colleagues have the systems, processes and support they need to do their best work.

Working closely with the Director of Finance and Operations, you will coordinate operational priorities, anticipate issues before they arise, and ensure the organisation runs smoothly, enabling senior leaders to remain focused on strategic work.

No two days will be the same. You might be coordinating a new starter's first day, overseeing office operations, preparing papers for senior meetings, implementing a new operational process, coordinating organisational compliance activities, supporting grant administration, or resolving an operational issue before it becomes a problem.

This is a role for someone who enjoys making things work well. You will be trusted to take ownership, build strong relationships across the organisation and continuously improve how we operate. You'll need to be equally comfortable supporting senior leaders, coordinating projects, solving practical problems and paying close attention to detail.

This role sits at the centre of Purposeful Ventures. You will work with colleagues across the organisation, gaining a broad understanding of how we operate while taking ownership of the systems, processes and coordination that help enhance how the organisation works. If you are someone who enjoys understanding how organisations work and finding practical ways to make them work even better, you will have plenty of opportunities to make a difference.

Job Description

Purpose

The Operations Executive Assistant plays a central role in the efficient running of Purposeful Ventures by providing operational management, executive support and administration across the organisation.

The role is varied and post holders are expected to have, and will be supported to continue to develop, expertise across a broad range of operational activities.

Responsibilities and duties

Executive support

Working closely with the Director of Finance and Operations and Management Team:

• Monitoring operational priorities and proactively following up actions on behalf of the Director of Finance and Operations.
• Preparing briefing notes, reports and background information to support decision-making.
• Coordinating cross-organisational activity on behalf of the Directors, ensuring actions are progressed and deadlines met.
• Providing proactive executive and administrative support to members of the Management Team.
• Managing diaries, scheduling meetings and coordinating logistics where required.
• Providing holiday and absence cover for the Executive Assistant to the CEO, ensuring continuity of support.
• Preparing agendas, coordinating papers and tracking actions from meetings.
• Organising meetings, workshops and events.
• Anticipating administrative requirements and proactively resolving issues to enable senior leaders to focus on strategic priorities.
• Coordinating operational issues across the organisation, using judgement to resolve matters independently and escalating where appropriate.
• Handling confidential information with professionalism and discretion.

Operations and Business Administration

• Working closely with colleagues across operations, communications, philanthropy, finance and project teams:
• Being a first point of contact for enquiries, correspondence and shared mailboxes, ensuring a consistently high level of customer service.
• Managing calendars, room bookings, registering and greeting visitors, organising meetings and organisation wide events.
• Ensuring the effective management of organisational documents, templates and operational systems.
• Maintaining CRM records and contributing to operational reporting.
• Coordinating document administration including agreements and approvals.
• Driving continuous improvement of organisational systems and processes, for example:
  • Leading small operational improvement projects.
  • Coordinating the implementation of new systems and operational processes.
  • Support organisational change initiatives.
• Acting as first point of contact for our external IT provider (Penelope), managing internal IT operations
• Coordinating our operational compliance calendar, ensuring key activities are completed on time, including:
  • Supporting the implementation and review of organisational policies and operational procedures.
  • Coordinating annual policy reviews and maintain version control.
  • Monitoring mandatory organisational compliance activities and escalating any risks.
• Maintaining relationships with operational suppliers; coordinating contract renewals; monitoring service delivery and escalating issues.
• Coordinating office health and safety arrangements, working closely with the building management company. Coordinating workplace risk assessments, maintaining accident records and coordinating fire marshal/first aid arrangements. Acting as Fire Marshal following appropriate training

People operations and onboarding

Working closely with the People Coordinator and colleagues to deliver an outstanding onboarding experience by:

• Carrying out Right to Work and DBS identity verification processes through our Due Diligence Checking platform, including video identity checks where required.
• Managing IT onboarding requests, including Penelope onboarding forms.
• Coordinating system access including EdCity passes and user set up.
• Preparing first-day arrangements including laptops and merchandise; welcoming new starters including building orientation, team introductions, and IT set up.
• Scheduling induction meetings, one-to-one introductions and team coffees.
• Setting colleagues up on the compliance learning system and assigning mandatory training. Monitoring new starter and refresher training to ensure completion and compliance.
• Maintaining organisation charts and onboarding documentation.

Office and Facilities

Ensuring that Purposeful Ventures provides a welcoming, productive and well-organised working environment by:

• Coordinating the day-to-day running of our fully serviced office at EdCity.
• Welcoming visitors and supporting colleagues in the office.
• Managing office supplies and equipment.
• Liaising with building management and external suppliers.
• Coordinating office IT equipment and ensuring new and existing colleagues have the equipment they need.
• Supporting the organisation of internal events and team activities.

Supporting Incubating Organisations and New Projects

Working with organisations that Purposeful Ventures is incubating by:

• Providing ad hoc administrative support to them and new projects.
• Assist with processes, communications, and administration.
• Support teams with coordination and project delivery activities.

The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.

Who we are looking for

We are looking for a highly organised, proactive and collaborative professional with experience providing executive and operational in a fast-paced environment. You will take ownership, build trusted relationships across the organisation, and be passionate about creating efficient systems and delivering an outstanding experience for colleagues and stakeholders.

You will bring an appreciation of the charity and social impact sector and a commitment to Purposeful Ventures' mission and values, recognising the importance of working for the good of the wider system.

Key requirements

The successful candidate will have:

• A strong understanding of office, operations and business administration, with an appreciation of how effective operational processes enable organisations to deliver meaningful outcomes and impact.
• Knowledge of executive support and the principles of providing proactive, high-quality support to senior leaders and management teams.
• An understanding of employee onboarding, colleague experience and the importance of creating a welcoming, well-organised and inclusive environment for new starters.
• Working knowledge of Microsoft 365 and confidence using and administering a range of digital systems, with the curiosity and agility to learn new technologies quickly.
• An understanding of organisational policies and procedures, and the importance of maintaining compliance, consistency and good governance within a charity.
• An understanding of the role of the Charity Commission and Companies House, and an appreciation of the governance and compliance responsibilities of charitable organisations.
• An understanding of information governance, confidentiality and UK data protection legislation (including GDPR), and the importance of handling sensitive information with integrity and professionalism.
• Right to work in the UK

Experience

The successful candidate will have demonstrable experience of:

• Providing proactive executive or senior administrative support to senior leaders or management teams, anticipating needs and enabling others to focus on strategic priorities.
• Coordinating complex diaries, meetings, events and logistics while balancing multiple competing priorities.
• Managing office operations or business administration within a busy, collaborative and fast-paced environment.
• Coordinating multiple operational priorities while exercising sound judgement and working with a high degree of autonomy.
• Delivering a positive onboarding experience through coordinating new starter administration, systems, induction activities and colleague support.
• Taking ownership of operational processes and continuously identifying opportunities to improve systems, simplify ways of working and enhance the experience of colleagues.
• Building positive and trusted relationships across teams and with external suppliers, partners and stakeholders.
• Working with confidential and sensitive information, consistently exercising sound judgement, discretion and high ethical standards.
• Working collaboratively across functions to achieve shared objectives and support organisational success.

Desirable:

• Experience within the charity, education or social impact sector.
• Experience supporting governance, Board or senior leadership meetings.
• Experience coordinating compliance processes such as Right to Work, DBS checks or mandatory training.

Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset

Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter.

Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered.

The role:

We’re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders.

You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners’ offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions.

You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Provide energy advice to clients by phone and email.
• Provide information to help clients access appropriate support.
• Engage with households who need help with their energy issues and provide in-depth casework support.
• Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations.
• Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints.
• Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions.
• Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
• Work alongside and support CSE volunteers.
• Work closely with WHAM partners to offer support to clients.
• Adhere to CSE’s data recording protocols and procedures and maintain appropriate client confidentiality at all times.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Experience of giving advice.
• Awareness of confidentiality requirements when handling sensitive information.
• Ability to respond to vulnerable clients in a respectful and engaging manner.
• Ability to actively listen and correctly identify the support needs of clients.
• Highly organised, with the ability to maintain admin systems independently and accurately.
• Able to work independently and use own initiative, while also working well as part of a team.
• Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams.
• Understanding of safeguarding principles and the importance of protecting vulnerable individuals.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. 

The closing date for applications is 5pm on Sunday 6 September 2026.

Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

We Are Hiring – Union Advisor

We are seeking a dedicated and student-focused individual to join our Advice Team as a Union Advisor. In this role, you will play a key part in advocating for and supporting students, ensuring they receive the guidance and representation they need on a range of issues, including academic, housing and wellbeing. Full training will be provided.

Working at the Union offers a rewarding opportunity to make a real impact on the student experience. We provide a range of benefits, including:

28 days of annual leave, plus concessionary days and bank holidays
Flexible working arrangements, including flexi-time
Monthly breakfast mornings
A supportive and collaborative work environment
If this sounds like the right opportunity for you, we would love to hear from you. Find out more and apply here:

Are you passionate about helping people overcome barriers, realise their potential, and build a brighter future through employment?

Our Employment Support team operates across London, Bristol, Brighton, Oxford, and Reading, supporting clients from both St Mungo’s and partner organisations to move into sustainable, paid work. We are looking for an enthusiastic and motivated professional to join our Individual Placement and Support (IPS) service in Oxford.

What matters most is your ability to build genuine relationships, inspire confidence, and recognise potential where others may not. We work creatively and embrace innovative tools  to enhance the support we provide, helping clients explore opportunities, strengthen applications, prepare for interviews, and navigate the modern world of work.

We welcome applicants with transferable skills. If you've worked in recruitment but found yourself most energised by helping candidates realise their potential, rather than simply filling vacancies, this could be the perfect next step in your career.

About you

This role will provide personalised, person-centred employment support to individuals who want to find work or sustain existing employment. Working with a caseload of approximately 25 participants, you will take a holistic approach, helping people identify their strengths, build confidence, overcome barriers, and progress towards their employment goals

To be successful in this role, you will: 

• Be passionate about helping people overcome barriers and create positive change in their lives.
• Bring experience from recruitment, employability, education, housing, support work, health, criminal justice, customer-facing services, or a similar people-focused environment.
• Combine commercial awareness with genuine compassion and empathy, balancing performance targets with a commitment to positive client outcomes.
• Be skilled at building positive, trusting relationships and engaging people in a strengths-based way.
• Be comfortable using innovative tools, including AI, to enhance support and help people navigate the modern world of work.
• Build effective partnerships and work collaboratively with a range of stakeholders to create opportunities and achieve positive outcomes.
• Be able to manage a varied workload, prioritise effectively, and maintain accurate records.
• Demonstrate a strong commitment to equity, diversity, and inclusion.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 31 August 2026

Interview and assessments on: 11 September 2026

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Contract length:1 x 6-month Fixed Term Contract  with a possibility of becoming permanent

1x Full-Time Permanent 

Location: North West London

Hours per week: 35 (Sunday – Thursday or Tuesday - Saturday, 9am – 5pm)

Salary: £28,773.00 pa

Closing date for applications: Rolling, candidates are advised to apply early

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at the first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c60 staff and c220 volunteers, here for dogs, cats and communities in the UK and Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cat Foster & Intake Coordinator and Cattery Carer who shares our compassion and commitment to animal welfare. This is a fixed-term position working alongside our permanent full-time Cat Foster & Intake Coordinator, with the goal of increasing our capacity to help and rehome more cats.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising the intake of our cats coming into our shelter and organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the lives of cats who rely on us.

Mayhew offers a variety of employee benefits, from enhanced annual leave from day one to Health Cash Plans.

Generally, you will:

• Organise the cat intake list, providing owners with advice and where appropriate and admitting cats into the Cattery.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Assist the Cat Adoption Officer with rehoming the cats under our care
• Work flexibly in a team environment, often independently, to meet the specific needs of the cats in our care by helping with their feeding, cleaning, enrichment and grooming
• Assist in the provision of treatment to cats as advised by our veterinary staff.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

Partnerships Executive

Salary: £35,000 - £38,000 pro rata
Hours: Part-time, 21 hours per week
Location: Remote-based with regular attendance at partner visits, events and meetings in London (approximately 2-3 times per month)
Contract: Permanent

Are you a relationship-focused professional who enjoys building partnerships, managing key accounts and creating engaging experiences for stakeholders?

We are recruiting on behalf of a respected UK membership organisation seeking a Partnerships Executive to join their friendly and collaborative team. This is an exciting opportunity to take ownership of a portfolio of commercial partners, sponsors and supporters, ensuring they receive an exceptional experience whilst helping to identify opportunities for future growth.
Working closely with senior colleagues, you will play a key role in retaining existing partners, supporting sponsorship activity and helping to deliver events, campaigns and engagement initiatives that create value for both partners and members.

This role would suit someone with experience in partnerships, sponsorship, membership, business development, account management, stakeholder engagement or events.

Key Responsibilities

• Manage and nurture relationships with commercial partners, sponsors and supporters
• Respond to partnership and sponsorship enquiries via phone, email and virtual meetings
• Ensure partners receive the benefits and services included within their packages
• Gather feedback from partners and identify opportunities to enhance the partnership offering
• Support partner retention and renewal activity
• Work collaboratively with marketing colleagues to deliver partnership campaigns and promotional opportunities
• Source content and opportunities for partner promotion through newsletters, social media and events
• Arrange and attend partner visits and networking events
• Support the delivery of high-profile industry events and sponsorship programmes
• Monitor partnership activity and maintain accurate records and reporting
• Contribute ideas for developing and enhancing partnership products and services

About You
We are looking for someone who enjoys building relationships and delivering excellent stakeholder experiences.

You will bring:

• Excellent relationship-building and communication skills
• Confidence engaging with stakeholders by phone, email and in person
• Strong organisational skills and attention to detail
• Experience managing multiple priorities and deadlines
• A proactive and solutions-focused approach
• Commercial awareness and a customer-focused mindset
• Experience working with members, partners, sponsors, clients or supporters
• The ability to work independently whilst contributing positively to a small team

Benefits

• 23 days annual leave (pro rata), plus birthday leave
• Additional annual leave for long service
• Health Cash Plan
• Life Assurance
• Income Protection Scheme
• Annual training and development budget
• Monthly co-working allowance
• Time off in lieu for evening and weekend events
• Flexible remote working

This is a fantastic opportunity to join a purpose-driven organisation where you can develop strong partnerships, support an engaged professional community and make a real impact within a small and supportive team.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Role: Housing Night Concierge / Housing Security Worker (Nights)

Salary: £18,347 per year, hourly rate £14.70 per hour

Hours: 24 hours per week. Days and hours to be agreed, between the hours of 4pm-2am

Contract type: Permanent

Location: Trowbridge

Additional information:

• • This role includes evening and night shifts. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate.

Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role:

We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Alongside). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.

This role is perfect for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.

What you’ll be doing:

• • Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
  • Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
  • Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures.
  • Keep a clear and accurate log of events and activities during each shift.
  • Support smooth transitions between shifts by providing details verbal and written handovers.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• • Experience working with people who may have complex needs and/or challenging behaviours.
  • Experience in a similar overnight role is preferred but not required as full training and induction will be provided.

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at our charity shops
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out

This charity is made up of an astounding group of professionals who believe that people's sight matters. This is a pivotal moment for the charity, as they prepare for the opening of the new Centre for Eye Health in 2027, and evolve into a national funder to expand their grant making reach and impact across the UK. The team is looking to appoint a fundraising officer (community and events) on a 1-year contract and Prospectus is leading the search. 

Fundraising officer (community and events) 

1-Year fixed term contract, 37.5 hours per week (flexible working available) 

Hybrid (2 days in Old Street) 

£37,995 - £44,977 

The fundraising officer will play a key role in delivering and growing the charity's events and community fundraising programme, with a focus on increasing supporter participation, income, retention and long-term engagement. This will include leading on the planning, delivery and evaluation of key activity such as the charity's flagship events (including Eye to Eye and a proposed abseil), third-party challenge events (e.g., London Marathon and The Big Half), and supporter-led community fundraising. 

The selected candidate will be an experienced events and/or community fundraiser, with a confident, proactive approach and strong relationship-building skills. You will bring excellent organisation skills and the ability to manage multiple priorities simultaneously, be comfortable working with a range of internal and external stakeholders and suppliers, and be motivated by delivering high-quality supporter experiences. You will also be able to monitor performance against agreed targets (income, participation, ROI and engagement) and use insight and CRM data to continuously improve activity. 

This is an opportunity to join a welcoming, talented and successful team at a time where there this role will involve both existing portfolio activities and an opportunity to grow new activities from the ground up.

To apply 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (answers to three questions shared in the JD) by COB on Sunday 23 August. 

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) with a particular focus on pulmonary hypertension (PH) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PH can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

We aim to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing & Events Officer to help the charity achieve its mission by growing its international profile, driving membership, increasing engagement and income through delivering great marketing, webinars and event communications.

PVRI's events are delivered collaboratively across the charity, and this role acts as the key coordination point for event communications, delegate engagement and webinar delivery. No two days are the same. One day, you might be writing content for our website, emails, newsletters, or social media channels, and the next, you might be welcoming respected speakers and attendees to one of our international scientific webinars.

A key part of the role is supporting marketing and comms for our face-to-face events and working with the team to provide on-site support. These include our annual global scientific congress (often held towards the end of January in a different city around the world) and our biennial symposia (which usually take place in June, usually in the USA or Europe).

Our staff team are not scientists or medical experts – but we are skilled at warmly facilitating and uniting the global scientific and medical expert community. We are seeking someone who has excellent communication and organisational skills, is comfortable with complex medical terminology, genuinely cares about our mission, and will bring energy, skills and commitment to this exciting role.

If this sounds like you, we can’t wait to hear from you!

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.

PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the person specification. Please send these, together with the Equalities Monitoring Form, to Katie Corris by 09:00 on Monday, 07 September.
 

PVRI is a registered charity, number 1127115.

Natural History Museum
Financial Controller
Salary: £65,000
Contract: Permanent, Full-time (36 hours per week)
Hybrid working: 3 days per week in the office, South Kensington

The Natural History Museum is one of the world's most iconic visitor attractions and a globally respected scientific research centre. Home to over 80 million objects and welcoming more than five million visitors annually, we are uniquely placed to inspire people to care about the natural world and tackle some of the most pressing challenges facing our planet. 
As we continue to deliver our ambitious strategic priorities, we are seeking an experienced and forward-thinking Financial Controller to play a pivotal leadership role within our Finance team.
This is an outstanding opportunity for a qualified finance professional to lead core financial operations, reporting and systems functions while helping shape the Museum's financial strategy and supporting transformational change across the organisation.

About the Role
Reporting to the Head of Finance, the Financial Controller will lead three teams, totalling 12 members of staff, across Financial Accounts, Financial Operations and Finance Systems.
You will be responsible for ensuring the integrity, compliance and effectiveness of the Museum's financial reporting processes, maintaining strong financial controls and delivering excellent finance services across the organisation.

Key Responsibilities
As a key member of the Finance leadership team, you will:

• Lead and develop the Financial Accounts, Financial Operations and Finance Systems teams, ensuring a high-performing, customer-focused finance function. 
• Take overall responsibility for the production of statutory accounts, Whole of Government Accounts (WGA) returns and the successful delivery of the annual external audit process. 
• Ensure compliance with accounting standards, Charity SORP, FReM, VAT and HMRC requirements, maintaining robust financial controls and governance across the Museum. 
• Lead treasury management, cashflow forecasting and stewardship of Museum funds, whilst managing relationships with auditors, government bodies and other external stakeholders. 
• Act as a senior finance leader and deputy to the Head of Finance, providing expert financial advice to senior stakeholders and supporting major projects and strategic initiatives. 
• Drive continuous improvement across finance systems, reporting, policies and processes, ensuring efficient, compliant and effective financial operations.
• Work in partnership with business leads responsible for income generation, providing strategic advice and aligning teams to work with agility to respond to organisational need

About You
We are looking for an experienced and commercially minded finance leader who combines strong technical expertise with excellent stakeholder management and people leadership skills.
You will bring:

• A recognised accounting qualification (ACA, ACCA or CIMA) with significant, demonstrable post-qualification experience
• Proven experience leading and developing finance teams within a complex organisation
• Strong technical accounting knowledge, including statutory reporting, financial controls and governance
• Experience of preparing and presenting financial information to senior leadership and Board-level audiences
• Knowledge of charity accounting, SORP, VAT and HMRC requirements
• Experience overseeing finance systems and driving process improvement initiatives
• Advanced Excel skills and strong analytical capabilities
• Excellent communication skills, with the ability to translate complex financial concepts for non-finance stakeholders
• A proactive, solutions-focused approach and ability to manage competing priorities effectively

Why Join the Natural History Museum?

• 27.5 days annual leave plus public holidays
• Defined contribution pension scheme with up to 10% employer contribution
• Flexible and hybrid working arrangements
• Enhanced family-friendly policies
• Life insurance
• Employee assistance and wellbeing support programmes
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.

Apply Now
The Natural History Museum is partnering exclusively with Allen Lane and Iain Slinn on the recruitment of this exciting opportunity. For a confidential discussion and further information, please contact Iain directly.

Audit Project Coordinator (Epilepsy12)
£34,543 pa (£38,382 full-time equivalent) plus excellent benefits
31.5 hours per week, part-time
London WC1 and home based
FTC to 31 March 2027, with the potential to extend until 31 March 2030

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised, analytical and collaborative Audit Project Coordinator to support the delivery of Epilepsy12, our national clinical audit focused on improving care for children and young people with epilepsy and their families.

Reporting to the Epilepsy12 Project Manager, you will play a key role in the day-to-day coordination of this important national audit. You will work closely with paediatric services across NHS Health Boards and Trusts, supporting high-quality data collection, responding to participant queries and helping services understand and use audit findings to drive quality improvement.

This is an excellent opportunity for someone with experience in a health or research environment who enjoys working with data, coordinating projects and building effective relationships with a wide range of stakeholders. You will also contribute to the development of audit systems, communications and publications, helping to ensure Epilepsy12 has maximum impact on clinical practice and outcomes for children and young people.

Key responsibilities include:
• Coordinating the collection of high-quality audit data and supporting NHS services with data submission and participation
• Acting as a key point of contact for audit participants and stakeholders, responding to queries about methodology, data submission, findings and quality improvement
• Monitoring audit participation and data quality and supporting improvements to engagement and data submission processes
• Coordinating sub-projects and spotlight audits with audit networks and external stakeholders
• Supporting the development, testing and ongoing improvement of Epilepsy12 data processing and reporting systems, including liaison with software developers
• Preparing and maintaining audit guidance, website content, newsletters, lay reports and promotional materials
• Supporting quality assurance of audit analysis and ensuring information governance, confidentiality and data disclosure requirements are met
• Preparing and disseminating audit findings and publications for a range of audiences, including NHS services, commissioners, funders, children, young people and families
• Coordinating governance meetings, stakeholder events, conferences and webinars, including agendas, papers, logistics and action tracking

Essential skills and experience include:
• Undergraduate degree or equivalent experience in a mathematical or numerate discipline
• Experience of producing high-quality reports and promotional information for a range of audiences
• Strong numeracy skills and confidence using Excel to review, format and quality-assure data
• Experience working in a health-related or research environment
• Demonstrable experience engaging and communicating effectively with a range of stakeholders
• Strong critical thinking, analytical and problem-solving skills
• Understanding of information governance, data protection and confidentiality processes
• Confidence handling sensitive enquiries and information
• Experience of project management and taking personal responsibility for delivering projects
• Excellent organisational skills and a precise, methodical approach to work
• Good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint

Desirable:
• Project management qualification or certification
• Experience using data analysis, reporting or statistical software
• An understanding of clinical audit and how and why clinical conditions are audited locally and nationally

The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in improving the health and wellbeing of children and young people. Through Epilepsy12 and our wider national clinical audit programme, we work with paediatric services to understand variation in care, identify opportunities for improvement and support the delivery of high-quality clinical practice.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. This role is based across our London office and home working, with two days per week in our London office and the remainder working remotely.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.

We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.

Closing date: 13 September 2026