Data management jobs

Harris Hill are delighted to be working with a fantastic charity to recruit for a Special Events Fundraising Executive to join a dynamic fundraising team and help deliver a portfolio of high profile events that inspire supporters and generate vital income.

This is an exciting opportunity to work alongside senior volunteers, event committees and internal stakeholders to deliver memorable fundraising experiences that make a real difference.

As Special Events Fundraising Executive, you'll play a key role in supporting the planning and delivery of a diverse programme of fundraising events. You'll provide event logistics, administration and financial support while helping to build strong relationships with volunteers, supporters and suppliers.

Key responsibilities include:

• Supporting the delivery of fundraising events and committee led initiatives.
• Attending meetings, preparing agendas and taking minutes.
• Researching venues, suppliers and prize opportunities.
• Managing event administration, correspondence and reporting.
• Coordinating logistics for internal and external meetings.
• Processing invoices, maintaining budgets and handling financial administration.
• Maintaining accurate records and supporter information using CRM systems.
• Supporting specific fundraising projects and helping to achieve team income targets.

About You

We're looking for someone who is:

• Experienced in a customer focused or relationship management environment.
• Confident communicating with a range of stakeholders, including senior volunteers and external partners.
• Highly organised and able to manage multiple priorities and deadlines.
• A collaborative team player with excellent interpersonal skills.
• Comfortable working with data and financial information.
• Proficient in Microsoft Office applications, including Word, Excel and Outlook.
• Experienced in using CRM databases or willing to learn new systems quickly.

What You'll Bring

• Strong written and verbal communication skills.
• Excellent attention to detail and administrative ability.
• The confidence to build and maintain positive relationships.
• A proactive approach and willingness to take ownership of projects.
• A passion for delivering outstanding events and supporter experiences.

Salary & Benefits

• Salary: £27,845-£28,430 inc. London Weighting 
• Contract type: permanent, full time
• Location: London, hybrid working, minimum one day in the office
• Deadline: Friday 31st July at 8am
• Interview: W/c 10th August

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

If you’re passionate about supporting children and young people through tough moments, The Circle could be exactly where you belong. We’re West London Mind, and our award‑winning, non‑clinical crisis prevention service is open 365 days a year to help young people de‑escalate, feel safe, and access skilled, compassionate support.

About The Circle

The Circle is a warm, youth‑designed space for 5–18 year olds who may be struggling with their mental health or at risk of crisis. Instead of attending A&E, young people can drop in for calm, child‑centred support, emotional regulation, and practical guidance. You’ll also work closely with parents, carers and professionals to strengthen wellbeing and self‑management.

What You'll Do

• Provide in‑the‑moment support to help young people de‑escalate distress

• Use age‑appropriate approaches to reduce the need for medical intervention

• Lead emotional regulation exercises and deliver psychoeducation

• Co‑produce safety and wellbeing plans with CYP, families and referrers

• Offer 1:1 support via drop‑ins or appointments

• Signpost families to ongoing local support and build strong community networks

• Contribute to creative group activities (e.g., art, music, workshops)

• Follow safeguarding procedures and risk processes confidently

• Keep clear, timely records and gather feedback to evidence impact

• Engage in reflective practice, training and team collaboration

What We're Looking For

You’ll bring at least two years’ experience supporting children or young people in a mental health or wellbeing setting. 

​You’ll also have:

• A child‑centred approach

• Strong communication skills

• Confidence with safeguarding

• Ability to work flexibly and manage your own wellbeing

• Experience using Microsoft Office

• Understanding of GDPR, equality and diversity

Please see JD attached to this ad for a full description and requirements of the role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.

This post is subject to an Enhanced DBS check

Why this role matters
Good ideas, strong evidence and inspiring stories only create change if the right people understand and act on them. This role exists to ensure that the case for physical activity reaches the right people, in the right way, at the right time, and that it moves them to act. You’ll develop compelling narratives grounded in insight, evidence, and behavioural science, helping partners across the system create greater impact and supporting Yorkshire  Sport Foundation in leading and influencing far beyond its own boundaries.

Responsibilities
Strategic comms leadership
• Develop and lead a long-term strategic marketing andcommunications approach aligned to our Active Partnership role
and Sport England priorities
• Use behavioural science, audience insight and evidence to shapehow the system understands physical activity and inequality
• Identify the beliefs, motivations and barriers of key audiences anddesign communications that influence action
• Ensure all communications activities support YSF to influencestrategic stakeholders
• Advise the organisation on how messaging can support policy, investment and system change
• Develop Yorkshire Sport Foundation’s reputation as a trusted strategic voice

Influence & stakeholder engagement
• Shape communications that influence policy, investment and practice across local authorities, health and education systems
• Support senior leaders to land key messages with senior stakeholders
• Equip partners with messaging that helps them to demonstrate and amplify the impact they make
• Translate complex insight and evaluation into clear narratives and messages
Insight-led communications
• Embed audience insight and behavioural science into messaging
• Combine data, evaluation and lived experience to demonstrate impact whilst ensuring communications reflect communities
authentically
• Build a learning approach to testing, adapting and improving messaging effectiveness

Organisational leadership
• Lead and develop the strategic marketing and communications function
• Set standards for when communications activity should, and should not, happen
• Maintain humility while strengthening clarity of impact and purpose

Channels & delivery
• Plan and deliver integrated marketing and communications campaigns across digital, media, content and internal channels, ensuring activity aligns with organisational objectives and brand standards
• Produce and oversee high-quality content (copy, press materials, web, social, email and collateral) while coordinating agencies, suppliers and internal stakeholders to meet deadlines and budgets.
• Monitor performance using analytics and insight, report on outcomes and continuously optimise campaigns and messaging to improve engagement and reach.
Other
• To lead on YSF public affairs and policy work in partnership with the CEO
• Strategic comms planning with the Active Partnership National Organisation and other leading Active Partnerships ensuring consistency of messaging across England
• To support the marketing of events across Yorkshire
• To work flexibly to respond to changing organisational requirements and carry out any other duties which may arise from
time to time
• To follow policies and procedures in relation to other matters, e.g.Health and safety, safeguarding, GDPR, financial procedures, etc.

What we’re looking for
We know great candidates rarely tick every box. If you have strongskills across most of the areas below and believe you can add value, we’d love to hear from you.
• Skills in both operational and strategic marketing and communications
• Ability to influence policy, investment or organisational behaviours
• Ability to design and deliver communications strategies that change decisions
• Skills in translating evidence and insight into persuasive narratives
• Understanding of behavioural science and audience-centred communications
• Able to operate with credibility and humility in partnership environments
• Comfortable working where success means others receive recognition
• Strategic thinker who challenges activities that lack purpose
• Commitment to reducing inequalities
• Strategic narrative and messaging development skills
• Senior stakeholder influencing and facilitation skills
• Ability to simplify complex evidence and communicate in engaging ways
• Leadership and team development skills

Other
• Ability to travel independently around West Yorkshire and South Yorkshire.
• Ability and willingness to work to our organisational values

Please make sure you demonstrate your ability to meet therequirements of the job by giving clear, concise examples of how you meet each of the requirements in the What We’re Looking For section of the job description.

We recognise and welcome our responsibility to remove any barriers in our Recruitment and Selection process for disabled people. We have tried to do this, but if you have a disability and identify any barriers in the job description or employee specification, please tell us of these in your application. We are committed to making reasonable adjustments
to the job wherever possible and it would help us to know your needs to do this.

Are you an experienced HR Business Partner looking to influence organisational strategy and help shape the workforce of a purpose-driven organisation making a real difference?

I am working with a leading national organisation that delivers education, training and workforce development programmes to improve outcomes for children and young people. As part of an ambitious period of growth and transformation, they are looking to appoint an experienced HR Business Partner to support a strategically important division, partnering with senior leaders to deliver an ambitious people agenda.

This is a highly visible strategic partnering role, working closely with the Divisional Director and senior leadership team to drive workforce planning, organisational design, leadership capability and organisational change. You will act as a trusted advisor, balancing strategic thinking with operational delivery to ensure leaders are equipped to build high-performing, inclusive teams that can deliver lasting impact.

The salary for the HR Business Partner role is £52,000 per annum and the organisation offers hybrid working, going into the office 1-2 days per week. The office is located a short walk from both Angel and Kings Cross station.

Some of the key responsibilities of the role include:

• Partnering with senior leaders to develop and deliver workforce plans aligned to strategic and operational priorities.
• Leading organisational design, restructures and change programmes, providing expert advice throughout consultation and implementation.
• Providing strategic guidance on complex employee relations matters, balancing legal compliance with commercial and organisational objectives.
• Coaching and influencing leaders to strengthen management capability, performance and decision-making.
• Using workforce data and business insight to identify trends, inform strategic decisions and improve organisational effectiveness.
• Working collaboratively with specialist People teams, including Recruitment, Learning & Development, Reward and Inclusion, to deliver joined-up people solutions.
• Supporting talent development, succession planning and leadership capability to ensure the organisation can meet future workforce needs.
• Championing inclusive people practices and fostering a positive employee experience across a diverse and specialist workforce.

This is an excellent opportunity for an experienced HR Business Partner with a proven track record of supporting senior leaders within a complex organisation. You may have gained experience within the charity, education, healthcare, public or wider not-for-profit sectors, although applications from other complex, knowledge-led organisations are also welcomed. You will bring strong experience of organisational change, workforce planning, employee relations and leadership coaching, alongside the ability to build credibility and influence at senior level. A genuine commitment to inclusion, collaboration and continuous improvement will be key to your success.

The interview process will consist of two stages, and my client is keen to appoint someone quickly.

Apply now to join a purpose-led organisation  that makes a lasting difference to children, young people and the professionals who work with them.

About the role

As Supporter Care Officer, you'll play a key role in helping Life Cycle build lasting relationships with the people who make our work possible. You'll ensure every supporter, donor and funder has a positive, professional, and inspiring experience, while helping us grow the fundraising income that enables more people to experience the life-changing benefits of cycling.

This is a varied role where no two days are the same. You'll manage supporter communications, maintain our fundraising CRM, organise and improve supporter data, and help deliver fundraising campaigns and stewardship activities. You'll also gather stories, photographs and case studies from across our projects, turning them into engaging content that demonstrates our impact and inspires people to continue supporting our work.

Joining us at an exciting stage in our fundraising journey, you'll help develop new systems, shape how we engage with supporters, and contribute to building a thriving community of people who share our vision of a world where cycling transforms lives and the environment. Working closely with colleagues across fundraising, marketing and service delivery, you'll see first-hand the difference your work makes to the thousands of people who benefit from Life Cycle's charitable projects and services each year.

If you are organised, people-focused and passionate about making a difference, we’d love to hear from you.

About Life Cycle

We work with people of all ages, abilities and backgrounds at every stage of their cycling journey: From learning to ride, to building a career in the cycle industry.

We know that with the right support, anyone can benefit from bikes. We help thousands of people each year by providing:

1. Bikes that are safe, smooth and fun to ride.
2. Cycle training for all ages and abilities.
3. Cycling activities for people with additional needs.
4. Industry-accredited training for the public - and people in prison.

Programme Coordinator

The Race Equality Foundation has been awarded a transformative multi-year grant from The National Lottery Community Fund (TNLCF) as part of its Health Inequities: Structural Racism and Discrimination Partnership. The programme will establish three Anti-Racism Collaboratives (ARCs), each bringing together voluntary, community and social enterprise (VCSE) organisations, people with lived experience, health and care organisations, local authorities and other partners to tackle the structural causes of ethnic health inequities through co-production, evidence and collective action.

As Programme Coordinator, you will play a central role in enabling the successful delivery of this ambitious programme. Working closely with the Lead Changemaker, Changemakers and colleagues across the Foundation, you will ensure the programme has the systems, coordination and administrative support needed to deliver high-quality partnership working and meaningful co-production across the three ARCs. ​

This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities. You will coordinate meetings and events, maintain programme systems and records, support communications, and ensure partners and community members are well supported to participate in programme activities. By enabling the smooth day-to-day operation of the programme, you will help create the conditions for partners and communities to work together to tackle structural racism and reduce health inequities.

Person Specification​

Essential​

• An understanding of structural racism, health inequities and the Race Equality Foundation's commitment to anti-racist practice.​

• At least 12 months' experience in programme or project coordination, administration or a similar role.​

• Experience of maintaining records and managing information using spreadsheets, databases or other digital systems.​

• Experience of organising meetings, events or activities involving multiple stakeholders.​

• Experience of responding professionally to enquiries by email and telephone.​

• Strong IT skills, including Microsoft Office and Google Workspace.​

• Excellent organisational skills, with the ability to manage competing priorities and work accurately to deadlines.​

• Strong written and verbal communication skills.​

• Ability to build positive working relationships with colleagues, community organisations and external partners.​

• Ability to work independently while contributing effectively as part of a collaborative team.​

• A proactive approach to problem solving, with good attention to detail.​

• A commitment to equality, diversity and inclusion, and to supporting accessible and inclusive ways of working.​

Desirable​

• Experience of working in the health, voluntary, community and social enterprise (VCSE), or public sector.​

• Experience of supporting community engagement, co-production or partnership working.​

• Experience of supporting research projects, monitoring or evaluation activities.​

• Experience of maintaining website content or using content management systems such as WordPress.​

• Experience of using digital collaboration or project management tools such as Trello, Monday, Basecamp or similar platforms.​

• Experience of using design or communications software such as Canva.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Ealing Magistrates Court and Willesden Magistrates Court. You will play a vital role in supporting our volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is permanent working 37.5 hours per week.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Team Leader for the Witness Service you will:

• support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
• lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
• line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
• oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
• ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
• manage rotas, resource planning, and service coverage across the court cluster.
• promote excellent communication across teams, facilitating team meetings and sharing learning.
• build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
• foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
• provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.

You will have:

• Strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Experience providing guidance, support, or crisis management to staff or service users.
• Strong communication, negotiation, and advisory skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Experience gathering, analysing, and reporting information from multiple sources.
• Sound IT skills, including the use of Microsoft Office and case management systems.
• Commitment to safeguarding, equality, diversity, and inclusive practice.
• Strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.

Additional Information

• The role may involve exposure to emotionally demanding situations and requires resilience.
• Travel across the Court cluster may be required.
• Occasional evening or weekend work may be necessary.
• An Enhanced DBS check will be required.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense.  Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text, as well supporting our skilled volunteers through their development and during their weekly shifts.

This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.

Hours: 2 to 3 days per week, a mix of afternoon-to-evening shifts & occasional weekend work to cover our 7-day service, with working hours of 2.30-10.30pm. All work is conducted on-site at SANE’s London office.

Starting Salary: £15.46 per hour

About you:

-      You must have experience of working with people with mental health conditions/mental illnesses and families and carers.

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.

- You are a warm and confident communicator.

- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our SANEline Service.

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

- Access to our staff Employee Assistance programme.

Requirements: 

• To undergo an enhanced DBS check.
• Expected start date – late August 2026.
• For all applicants staff - availability of a minimum of 2 days every week.

Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible. 

Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.

To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.

The world is waking up to the power of nature rich wetlands. 

Our natural world is in trouble. But, at WWT, we know there is a wondrous solution. You will find it wherever water meets land.In this incredible space lies a solution to a climate in crisis and biodiversity being in freefall. Not only do 40% of the world’s wildlife depend on wetlands, but our lives do too.

But we are losing wetlands at a staggering rate. These wildlife-teeming, flood-buffering, water-purifying, mood-lifting, carbon-sinking habitats need our help. 

That is why, here at WWT, we are on a mission to restore wetlands and empower everyone to do the same. Taking direct action to bring wetlands back to life and inspiring and empowering everyone to do just the same.

This is your chance to capture that societal awakening and turn it into tangible action for our world.  This is also a pivotal time for WWT as we implement our strategy – Wetlands are the Way 2030.

To realise this vision, we are seeking a Director of Wetland Conservation who can grow our impact, inspire our people, collaborate with partners and work with communities to deliver wetland restoration at a scale not seen before.

Reporting to the Chief Executive and part of the Executive Leadership Team, you will lead a team of wetland and species experts and an ambitious directorate, with c.70 FTE, 4 direct reports and an expenditure budget of c. £5 million.

You will be a great communicator and collaborator, someone who is able to prioritise for impact, provide assurance on risk and quality whilst creating innovation for change. You will bring a strong business head to improve our effectiveness and be bold in partnerships, resourcing and funding for this work.

If you are such a leader please consider joining us and developing the next stage of our work to restore wetlands at scale and pace, always in partnership and always grounded in science. We look forward to hearing from you!

For more details please see the application details attached. Closing date is 19th August.

At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK. We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.

Accountable to: HR Advisor, Retail and Volunteer Operations Manager

Location: Home Based with travel to sites around the UK and to the Leamington Spa Office

Contract Information: 21 hours per week across a minimum of 3 days/Permanent

Salary: £15,288 actual (£25,480 FTE)

Benefits:

• 25 days holiday plus bank holidays (pro-rota for part time contracts)
• Pension Scheme
• Flexible working arrangements
• Birthday leave after 1 years’ service. 
• Paid mileage for travel to locations other than base location.

Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams

External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers

The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.

Key Responsibilities

Volunteer Recruitment and Onboarding

• Develop and deliver effective volunteer recruitment strategies
• Manage volunteer applications, interviews, and selection processes
• Coordinate onboarding, inductions, and training sessions
• Ensure all volunteers are safely and appropriately onboarded (including checks where required)

Volunteer Experience and Engagement

• Act as the main point of contact for volunteers, providing ongoing support
• Design and implement initiatives to enhance volunteer satisfaction and engagement
• Organise events, recognition programmes, and feedback sessions
• Build a strong, inclusive, and motivated volunteer community

Retention and Development

• Monitor volunteer engagement and identify opportunities to improve retention
• Provide opportunities for skills development and progression
• Address concerns and resolve issues in a timely and supportive manner

Communication and Coordination

• Maintain regular communication with volunteers through newsletters, updates, and meetings
• Work closely with internal teams to match volunteers to suitable roles
• Ensure clear role descriptions and expectations for all volunteer positions

Monitoring and Reporting

• Track volunteer data, hours, and impact
• Collect feedback and evaluate volunteer programmes
• Produce reports on volunteer engagement and outcomes

Safeguarding and Compliance

• Ensure all volunteering activities comply with organisational policies and safeguarding standards
• Promote a safe, respectful, and inclusive environment for all volunteers

Key Outcomes

Growth in Volunteer Base

• Increase in the number of active volunteers
• Strong pipeline of new applicants from diverse backgrounds
• Reduced time to recruit and onboard new volunteers

High-Quality Volunteer Experience

• Positive volunteer satisfaction scores (e.g. via surveys/feedback)
• Volunteers report feeling valued, supported, and connected to the mission
• Consistent delivery of a structured and welcoming onboarding experience

Volunteer Retention & Commitment

• Improved volunteer retention rates over time
• Increased average length of volunteer engagement
• Higher levels of repeat participation and commitment

Engagement and Community Building

• Regular and well-attended volunteer events, communications, and initiatives
• Strong sense of community and belonging among volunteers
• Increased participation in engagement activities (meetings, training, events)

Effective Volunteer Deployment

• Volunteers are well-matched to roles aligned with their skills and interests
• Positive feedback from internal teams on volunteer contributions
• Reduced gaps in volunteer coverage across departments

Measurable Impact of Volunteering

• Clear tracking of volunteer hours and contributions
• Demonstrable impact of volunteers on service delivery and beneficiaries
• Ability to evidence volunteer value for reporting and funding purposes

Strong Communication and Relationships

• Consistent, clear, and engaging communication with volunteers
• Positive relationships between volunteers and staff teams
• Timely response to volunteer queries and concerns

Compliance and Safeguarding

• All volunteers appropriately trained and compliant with policies
• Safeguarding standards consistently upheld
• Minimal incidents due to clear processes and proactive management

About us

We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. The world needed collective support then, and it needs it again now.

In response, UCL has launched , our biggest philanthropic and engagement campaign yet. Here, it will happen sets out our ambitions to solve global health, societal, climate and education challenges in UCL's next century. Here, we have the determination to double down on our discoveries, translate our innovations into impact and inspire the citizens of the future.

There has never been a more exciting time to join UCL Advancement. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success. Here, it will happen.

About the role

As Head of Alumni and Supporter Voice, you will establish and lead a new strategic function for UCL Advancement, ensuring that the perspectives, experiences and needs of our alumni and supporters shape engagement, volunteering and fundraising strategies. Through a programme of research, insight and evidence generation, you will help drive more informed decision-making and enhance the experience of our global alumni and supporter community.

Working across Advancement, you will design and deliver a programme of research, listening and feedback activity, bringing together qualitative and quantitative evidence to generate actionable insight. You will partner with colleagues across fundraising, engagement, data and insight functions, helping to embed a culture of evidence-based decision-making and ensuring that alumni and supporter voice is translated into meaningful action.

This is an exciting opportunity to shape a new function at a pivotal moment for UCL Advancement, helping us deepen engagement, improve supporter experiences and maximise the impact of our programmes and campaigns.

We are happy to consider applications to work on a part-time/flexible basis wherever possible (minimum 0.8 FTE - equivalent of 4 days per week, stated salary to be pro-rata).

This role is eligible for hybrid working with a minimum of 20% on site.

To find out more about the role, please contact Tom Travell () by email.

Please use the attached cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.

For more information about UCL Advancement, please visit:

First stage interviews are expected to be held on 5 and 6 August, second stage are expected to be held on 12 August.

About you

You will have experience designing and delivering research, insight, listening, evaluation or feedback programmes and using evidence to influence strategy, programme development and decision-making. You will be highly skilled at analysing and synthesising qualitative and quantitative data, translating complex information into clear recommendations that drive action.

You will bring experience of managing complex projects and building strong collaborative relationships with a wide range of stakeholders, alongside excellent communication and influencing skills. You will be comfortable working in an environment where priorities evolve and where identifying high-impact opportunities is key to success.

Experience of commissioning and managing external research agencies, together with experience in fundraising, engagement, higher education, membership or customer-focused organisations, would be advantageous.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

What we offer

We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.

Visit to find out more.

As well as the exciting opportunities this role presents we also offer some great benefits, some of which are below:

• 41 days holiday (27 days annual leave, 8 bank holidays and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

Working within a multi-disciplinary team, the Community Connector provides a first-point-of-contact mental health service within GP practices and Primary Care Networks (PCNs). The role includes assessments and brief psychosocial interventions, as well as coordinating access to community resources that support mental, physical, and social wellbeing.

Location: East Guildford or Walton-on-Thames
Salary: £30,280 (pro rata if part-time)
Hours: 35 hours per week (East Guildford), 22.5 hours per week (Walton-on-Thames)
Contract type: Permanent

Key responsibilities:

• Work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans
• Provide a range of motivational and structured psychosocial interventions
• Promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• Establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• Liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• Provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• Co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• Assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• Promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• Support patients to engage with local peer support workers and volunteering services
• Support and supervise any peer support workers linked to PCN
• Work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• Broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• Develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• Complete locally agreed quality outcome measures, with patients and to undertake regular reviews

About the organisation:

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you:

• A minimum of 2 years community experience of mental health work
• Experience of delivering brief interventions for mental health needs
• An understanding and ability to work to the confidentiality, consent, information sharing and safeguarding policies of the integrated service
• Good communication and written skills and a commitment to accurate and confidential record keeping
• Ability to interact effectively with the client group, colleagues and other professionals whilst retaining clear boundaries
• Ability to break down stigma and barriers associated with working with the client group
• Demonstrate an understanding of the issues and needs of the client group
• Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community
• Ability to work to all the policies, procedures and standards of the Service and joint working arrangements with key partners
• A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues which may provoke strong emotions in an objective and professional manner i.e. child protection
• Ability to manage any challenging behaviour, anger and verbal aggression from patients
• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills
• Ability to enter data onto a database as required by the Service
• Ability to travel to and from a number of different locations on a daily basis
• Ability to work flexibly across operational hours and evenings and weekends, where required
• Ability to work co-operatively as part of a multidisciplinary team (statutory and voluntary) from a service hub

Benefits:

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks:

• This role is subject to an enhanced DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is traumainformed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

As a Young Women & Girls' Groupworker, you will deliver therapeutic groupwork and short-term counselling to young women and girls aged 16–25 who are affected by, or at risk of, domestic abuse and related forms of gender-based violence.

The role combines psycho-educational group facilitation, one-to-one counselling, and outreach/engagement work, contributing to improved emotional wellbeing, confidence, and self-esteem among participants. All services are delivered within a client-led, trauma-informed and Person-Centred/Humanistic framework, and a strong commitment to this approach is essential

Hours: Part-time, 21 hours per week.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Closing date: 29th July 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.