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Passionate about using research to make a real difference? Salford CVS is looking for a Research and Insight Worker to help deliver impactful research projects that amplify the voices of local communities and the voluntary, community and social enterprise (VCSE) sector across Salford and Greater Manchester.
You'll gather and analyse data, work directly with community groups and VCSE organisations, and turn insight into high-quality reports that influence decision-making and drive positive change. If you're an organised, confident communicator who enjoys working with people and is motivated by social impact, we'd love to hear from you.
Main purposes of the post
To deliver Salford CVS’s research and insight work, which includes the collection and analysis of data and producing timely written reports of the findings. This exciting Research and Insight role involves a combination of VCSE engagement and community insight work across Salford and in Greater Manchester.
Hours: Part-time, 22.5 hours per week.
Days: To be confirmed (core hours are worked between 8am – 6pm, Monday to Friday).
Contract: 1-year fixed-term contract, subject to the successful completion of a 3-month probationary period.
Place of work: In person at Salford CVS’ offices, The Old Town Hall, 5 Irwell Place, Eccles, Salford, M30 0FN.
The Benefits of Working for Salford CVS:
We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: Noon on Wednesday, 26th August 2026.
Interviews: Tuesday, 8th September 2026 - in person at Salford CVS’ offices.
We are recruiting for an experienced and organised Student Records Manager who will lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience.
About the role
We are recruiting for a Student Records Manager to lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient. The postholder will be the main point of contact for Faculties and NIoT staff in relation to student records and student finance. The postholder will be expected to work closely with colleagues across the NIoT to ensure that processes and procedures support the delivery of an exceptional student experience.
Essential Criteria:
A commitment to the aims of the National Institute of Teaching.
An interest in the education sector and a belief in the value of teachers and school leaders.
A bachelor’s degree, or equivalent.
Substantial experience of operations and management of student administration, particularly in student records and student finance.
Strong understanding of UK higher education regulations and significant experience of Student Finance England regulations and processes.
Excellent interpersonal and communication skills.
Excellent organisational skills and attention to detail.
Ability to receive, understand and convey information that needs careful explanation or interpretation e.g. procedures or regulations and provide guidance to others.
Strong relationship management skills, including communication, engagement, facilitation and negotiation skills.
Knowledge of data protection regulations and best practices in handling sensitive information.
Experience of managing complex administrative processes in an educational setting and managing large data sets.
Experience of planning, prioritising and organising team tasks to meet deadlines and monitor service delivery and quality.
Proficient in the use of MS Office software packages, such as Word, Excel and Outlook.
Experience of using and developing a management information system or CRM system.
Experience of managing, analysing, interpreting and presenting data.
The ability to problem solve and resolve both operational and strategic issues.
Experience of designing and delivering improvements to processes and/or services.
Desirable Criteria:
Experience within a student administration role in Higher Education at a managerial level.
Experience of policy development and implementation.
Experience of project management.
Evidence of continued professional development.
This is an exciting opportunity for candidates looking to further develop their managerial experience within a fast-paced specialist higher education institution, and who wish to utilise their skills and expertise in registry and student finance operations. This is an opportunity to grow your skills in system development and management within a supporting and development focused environment.
Key benefits:
Highly competitive pay and pay progression opportunities.
Flexible start and end working times.
Flexible working opportunities, including hybrid working.
At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
Entry to the Local Government Pension Scheme.
A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
Excellent opportunities to develop your skills and experience and to progress your career.
The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.
Contract: Fixed term for 4 years due to funding.
How to apply
For more information and to apply online, please visit our vacancies page.
Closing date: 4.00pm on 17 August 2026.
Interview date: 1 September 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
An opportunity to join a dynamic and successful fundraising team within a major national prison reform charity.
We work to create a just, humane & effective prison system; and we do this through influencing decision-makers, opinion formers and the public to:
This role is the operational and data backbone of the Development/Fundraising team at the Prison Reform Trust. The post-holder will own the fundraising CRM (Beacon) and the accuracy of the income records that flow through it, will keep our donor administration and stewardship running smoothly, and will ensure that day-to-day contact with supporters is handled promptly and well. Working closely with the Head of Development, the postholder helps identify opportunities to deepen donor relationships, and supports the events and research activity upon which PRT’s fundraising relies.
To achieve positive change for people in prison and the wider criminal justice system.

The client requests no contact from agencies or media sales.
The Road Safety Trust Job Description
Governance Administration Officer
JOB TITLE: Governance Administration Officer
RESPONSIBLE TO: Governance & Compliance Manager
LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.
CONTRACT: Permanent
HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)
SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)
CLOSING DATE: 16 August 2026
TO APPLY: CV and Covering Letter Required
About The Road Safety Trust
The Road Safety Trust (RST) is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.
The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.
The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).
Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
Please visit the RST website to see how your personal data will be used.
Role Overview
The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.
Primary Responsibilities
Governance
1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.
2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.
3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.
4. To ensure documentation in relation to RST Trustees is maintained appropriately.
5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.
6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.
7. Provide support for the internal audit programme, coordinating audit meetings, compiling documentation and assisting with actions and reports.
8. Support risk management information, including risk registers other compliance activities.
9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.
10. Support the preparation of the annual report and organisation of the AGM.
Administration
11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.
12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.
13. Contribute to the organisation of events, workshops and conferences as required.
14. To support the finance function of the Trust as appropriate.
15. Identify and contribute to improvement of processes and procedures.
16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.
17. Support with cover for the rest of the administration team as required.
18. Undertake any other duties reasonably required by the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?
We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the role
The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.
Key Responsibilities
Supporter communications and engagement
Fundraising materials and administration
Data management
Research project
Events support
About you
We’d love to hear from you if you have:
Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!
Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
RLSS UK are currently recruiting for a Compliance Administrator (Audit). The ideal candidate will be detail‑driven, confident, and proactive, to help us maintain the highest standards across our Approved Training Centres and Providers, qualification delivery, and regulatory obligations. This is an exciting opportunity for someone who thrives on ensuring excellence and has a passion for doing things right.
In this role, you will:
We’re looking for someone who has:
ROLE OVERVIEW
As an Awarding Organisation, Regulated and Non-Regulated qualifications generate a significant percentage of the Society’s income, and therefore are vital to the charity’s future financial stability. Key to maintaining this important area of work is to ensure that the qualifications, Approved Training Centres (ATC), and Providers (ATP) remain compliant with the requirements of the Regulators (such as OFQUAL).
The post holder will take responsibility for carrying out key administrative processes and tasks to ensure RLSS UK and its ATC/P continue to operate to the highest standards.
CORE RESPONSIBILITIES
KEY TASKS AND RESPONSIBILITIES
Compliance
General
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
IDEAL STRENGTHS FOR THE ROLE
YOUR APPLICATION
Please send your CV and a Cover Letter (no more than 300-words) outlining why you should be our next Compliance Administrator (Audit).
Closing Date – 5:00pm, Monday 3rd August 2026
Interview Date – Tuesday 11th and Wednesday 12th August 2026, at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London
Hours: Full-time, 35 hours per week
Contract: Temporary, until December 2026
Pay: £20.51 per hour (+ holiday pay) (circa £37,400 salaried equivalent)
Start Date: ASAP
Prospectus is delighted to be supporting a leading London university in the search for a temporary Programme Administrator to join their team.
This is an excellent opportunity for proactive and dynamic professional to support the delivery of prestigious Master's programmes within a busy academic environment and contribute to an exceptional student experience.
We particularly welcome applications from recent graduates and those early in their career path.
Responsibilities:
Requirements:
CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Administrator
As Finance Administrator, you will provide reliable and accurate transactional and administrative finance support.
This is a part-time role based in Cambridge but school hours and term time working would also be considered.
We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.
Position: Finance Administrator (2 posts available in Income or Expenditure)
Location: Cambridge, Biomedical Campus onsite
Salary: £26,000 to £28,000 per annum, pro rata (dependant on skills and experience)
Hours: Part-time, 20 hours per week 4/5 day office based. School Hours and Term Time only will be considered
Contract: Permanent
Closing Date: Sunday, 16th August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the Role
Two opportunities are available within the Finance team: Finance Administrator Income, responsible for processing and monitoring income transactions, and Finance Administrator Expenditure, focused on expenditure processing. Both roles provide essential finance administration support, work closely together and provide cover for one another.
About You
We are looking for someone who has relevant experience in a financial support role along with:
We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.
In Return
This is an amazing place to work!
You will receive a fantastic benefits package including:
Other roles you may have experience in include Finance, Finance Officer, Finance Assistant, Finance Administrator, Finance Admin, Finance Support.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
We are looking for a Marketing Support Administrator to report to and support the Service Coordinator in the daily running of the charity which runs on a part-time basis. This is an exciting time for the charity as long-term funding has been secured.
Levenshulme Good Neighbours, (LGN) is a local charitable incorporated organization (reg 1163827) offering befriending services to socially isolated and lonely over 55-year-olds members of the Levenshulme local community. We do this by providing local volunteers to match locals struggling from a lack of social companions. We also host Sunday Luncheons and Slow-Moving Exercise classes.
The Marketing and Support Administrator will be tasked with creating newsletters, data entry, management of client files, dealing with invoices, receipts, social media campaigns, attending promotional and communal events, creating board meeting agendas and other vital tasks to keep the charity running smoothly. We are hoping someone with an optimal outlook and positive attitude can join our team. This role would require someone with a passion for the cause; tackling social isolation and loneliness experienced by older people.
You will be governed by a friendly and diverse team of locals who share the same passion, come from diverse backgrounds and offer a lot of skills and insights into the field.
Key Responsibilities
Essential Skills And Qualities
Desirable Skills
Benefits
First Aid Training, Professional Development, Hybrid working, working in a highly energetic environment alongside other charitable organisations for the betterment of society. There'll be opportunities to attend daytrips to coastal areas with staff from partner organisations and service users. Charity pension plan included. Apply by filling out a Marketing and Support Administrator Application Form. We would love to hear from you. All the best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Senior Programme Coordinator will support the development and delivery of SEO London’s apprenticeship programmes.
The post holder will develop a strong understanding of SEO London’s programmes, the industries we support and the needs of our students and partner organisations.They will use this knowledge to deliver projects, respond to stakeholder needs and provide a professional and supportive participant experience.
The role has three core areas of focus:
· Delivering high-quality apprenticeships programmes, projects and events
· Building trusted relationships with students, schools, partner firms and other stakeholders.
· Using data, feedback and evaluation to improve programme delivery and demonstrate impact.
This is a hands-on delivery role with responsibility for independently managing defined programme workstreams and projects from planning through to evaluation.
The successful candidate will be expected to create structure, manage competing priorities, anticipate delivery challenges, and resolve routine issues without requiring detailed day-to-day direction. They will understand when to make decisions independently and when a significant risk or issue should be escalated.
The rolewillsit within SEO London’s Apprenticeships Team, and support thedevelopment, preparation anddelivery of two new keyinitiatives:
· Plan A (Year 12-13): An 18-month apprenticeship support programme for Schools Leavers pursuing Higher-Level Apprenticeships across SEO London industries.
· Schools Alumni: A dedicated post-Schools community that keeps participants connected to SEO London, supports diverse progression pathways, and enables long-term tracking and engagement.
As these initiatives continue to develop, the post holder will contribute ideas, identify improvement and help establish effective and consistent delivery processes.
Key Responsibilities and Accountabilities
PROGRAMME AND PROJECT DELIVERY
· Take ownership of defined apprenticeship programme workstreams, projects and events from planning through to delivery and evaluation, ensuring agreed outcomes, deadlines and quality standards are met.
· Develop and maintain clear delivery plans, coordinate resources and stakeholders, and proactively identify and resolve delivery risks or issues.
· Facilitate engaging programme sessions and provide appropriate one-to-one coaching and support to students.
PARTICIPANT & STAKEHOLDER MANAGEMENT
· Act as a key point of contact for students, schools, partner firms, volunteers, internal teams and third parties, providing clear, responsive and professional communication.
· Build trusted relationships, understand different stakeholder needs and use sound judgement to manage expectations, resolve routine issues and escalate significant concerns appropriately.
· Represent SEO London confidently and professionally at programme, school, partner and external events.
QUALITY, DATA AND IMPROVEMENT
· Maintain accurate and timely programme, participant, partner, event and volunteer records within the CRM, ensuring high standards of data quality, confidentiality and compliance.
· Use programme data, feedback and evaluation findings to assess impact, identify improvements and make practical recommendations that strengthen the participant and partner experience.
Person Specification
We are looking for an experienced programme professional who can combine strong project coordination with excellent stakeholder management and a genuine commitment to supporting young people.
The successful candidate will be proactive, organised and comfortable taking responsibility for complex activities. They will be able to create structure in a developing environment, manage competing priorities and make sound day-to-day decisions.
Direct experience within the apprenticeships sector is desirable but not essential.
Essential Skills and experience
· Experience of coordinating programmes, projects or events from planning through to delivery and evaluation.
· Strong organisation and time-management skills, with the ability to independently manage competing priorities, deadlines and defined workstreams.
· Experience building effective relationships with students, schools, employers, partners or other internal and external stakeholders.
· Strong written, verbal and interpersonal communication skills, including the confidence to facilitate sessions, present information and handle stakeholder queries professionally and empathetically.
· Experience using CRM systems, databases and Microsoft 365 to maintain accurate records, analyse information and produce reports or programme materials.
Desirable Experience and Knowledge
· Experience or knowledge of the UK apprenticeships, employability, careers, education or youth sector.
· Experience providing one-to-one coaching or student support.
Required qualifications
· University degree in any discipline; or
· 2 years of relevant and transferable work experience in a similar capacity
We recognise that relevant experience can be gained through different professional, educational and personal routes. Candidates should use their application and cover letter to demonstrate how their experience meets the requirements of the role.
What we offer?
· Annual Leave: 28 days + Bank Holidays.
· Enhanced Family Friendly Policy.
· Flexibleworking(2 days in the office) and a lovely office space by Borough Station.
· Benefits:
o Employee Assistance Programme
o And more…
We are on a mission to prepare students from underrepresented backgrounds for career success through industry-specific education and training



The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and experienced administrator who will enhance the smooth running of Green Alliance through working across our HR, office and IT support functions. We need someone who is efficient and resourceful with a calm, friendly and flexible approach.
You will have excellent interpersonal skills, able to build positive relationships with people at every level, and experience of working in a busy office environment. You will be highly organised and able to solve problems by using your own initiative. You will help to build an effective and positive working culture as part of our busy operations team.
This a part-time role for three days a week, with regular attendance in our office, and some flexibility as to when the hours are worked.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London, hybrid (2 to 3 days per week in office)
Hours: Full-time, 35 hours per week
Contract: Temporary, 3 months
Pay: £16.99 per hour (+ holiday) (circa £31,100 salaried equivalent)
Start Date: ASAP
Prospectus is delighted to be supporting a globally renowned higher education institution in their search for a temporary Global Experiences Administrator. This role is a fantastic opportunity to support the Global Experiences Team in increasing the institution's presence and relationships both inside and outside of the UK.
Responsibilities:
Requirements:
CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrative Assistant
Fixed-Term Contract: 6 Months (Maternity Cover)
Full-Time Position
About the Role
Rooted Finance is seeking a proactive and organised Administrative Assistant to join our Operations Team on a 6-month fixed-term contract to provide maternity cover.
This is an exciting opportunity to join a growing organisation and play a key role in supporting the smooth running of our day-to-day operations. Working as part of a small and collaborative team, you will provide essential administrative support to the CEO, Board of Trustees, management team and wider organisation.
The successful candidate will be responsible for coordinating meetings, managing diaries, preparing documents, taking minutes, maintaining records, supporting recruitment and onboarding processes, assisting with financial administration and helping to ensure effective office operations.
Key Responsibilities
About You
We are looking for someone who is organised, reliable and proactive, with excellent attention to detail and the ability to manage multiple priorities. You will have strong communication skills, a professional approach and the confidence to work independently while contributing positively to a small and busy team.
This role is ideal for someone looking to develop their administrative and operational experience within the charity sector while making a meaningful contribution to Rooted Finance’s work.
For full details about the role, responsibilities, and application process, please refer to the full Job Pack.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Office & Administration Assistant – Key Responsibilities
Office management and administration
Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.
Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.
Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff.
Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services.
Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices.
Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support.
Recruit, support, supervise and train office volunteers where appropriate.
Facilities, health and safety
Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy.
Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities.
Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed.
Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required.
Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance.
Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate.
Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose.
Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.
IT and Systems
Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements.
Complete IT trouble shooting on behalf of staff and volunteers, with external support.
Order IT equipment as needed with external support.
Complete basic set – up tasks on staff and volunteer devices with external support.
Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group.
Organisational administration
Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials.
Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation.
Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs.
Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings.
Support the recruitment and induction of Trustees as required by the Nominations Working Group.
Support the People Manager with the onboarding and off-boarding of staff.
General
Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant.
Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness.
Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.
Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders.
Undertake any other reasonable duties consistent with the nature and level of the role.
Groundswell responsibilities and the Groundswellian Way
Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors.
We want to:
create a safe, friendly and respectful working environment
encourage transparent communication so everyone knows what is expected of themselves and the organisation
ensure everyone feels valued and celebrates individual strengths
promote diversity, equity and fairness in everything we do
encourage collaboration and working together.
Person Specification
Essential
Experience working in a busy office or administrative role.
Excellent organisational skills and attention to detail.
Strong IT skills, including Microsoft 365.
Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.
Experience coordinating meetings and maintaining administrative systems.
Excellent communication and customer service skills.
Ability to manage multiple priorities and work independently.
Understanding of confidentiality and GDPR.
Commitment to Groundswell's values and trauma-informed ways of working.
Desirable
Experience supporting charity governance or trustee meetings.
Experience coordinating health and safety administration.
Experience supervising volunteers.
Knowledge of facilities management.
Lived experience of homelessness or social exclusion.
Why join Groundswell?
Key Benefits
28 days annual leave plus bank holidays (pro rata for part time roles)
5% employer pension
Flexible working options, including hybrid and part-time arrangements
Reflective practice or Clinical Supervision with a trained therapist for all team members
Culture
Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager
Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team
Strategic input - Opportunities to input into Groundswell’s strategic direction
Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply please follow this link:
Please submit your CV along with a cover letter stating:
How you meet each of the areas outlined in the person specification above
Why you are interested in doing this job at Groundswell.
You can find a guide to writing your cover letter here, which includes some tips and general guidance.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.